Explications relatives aux symboles figurant
sur l’étiquette du produit
La signification des symboles figurant sur l’étiquette du produit est expliquée ci-dessous.
Boutons Explication
RECYCLAGE
Ce produit est doté du symbole du tri sélectif pour les déchets d’équipe-
ments électriques et électroniques (DEEE). Cela signifie que ce produit doit
être pris en charge dans le respect de la directive 2012/19/UE du Parlement
européen afin d’être recyclé ou démonté pour réduire son impact sur l’envi-
ronnement.
L’utilisateur peut transmettre son produit soit à un organisme de recyclage
compétent, soit au détaillant lors de l’achat d’un nouvel équipement élec-
trique ou électronique.
Pour éviter un éventuel dommage auditif, n’écoutez pas de sons à un
niveau de volume important pendant une longue durée.
About this guide
This guide is a complement to Quick Start Guide. The Quick Start Guide provides instructions for
quick setup, while this guide provides details of each function and shows how to configure the
smart phone appropriate to your needs.
When using this guide, please notice that features of the device may vary slightly depending on the
model and software version you have, and on your location, language, and Internet service provider.
All screenshots, images, parameters and descriptions documented in this guide are used for demon-
stration only.
Conventions
In this guide, the following conventions are used:
Get started
This chapter introduces the smart phone’s hardware information and guides you how to assemble
your phone when you get started on using your new phone.
Overview
Buttons
The buttons you use with Neffos include virtual ones and physical ones.
Put in the cards
Insert Nano SIM cards and Nano SD card (optional)
With your phone turned off, eject the SIM card tray by inserting a paper clip or the pin provided into
the hole on the tray. Place the the SIM card(s) and SD card (optional) into the tray with the gold
contacts face down and then insert the tray back into the phone.
Note:
1. Your phone only supports nano-SIM cards. Contact your carrier for a new or replacement nano-SIM card. You can
insert 2 nano-SIM cards, or 1 nano-SIM card and 1 micro-SD card.
2. Please exercise caution when using the SIM ejector pin to avoid hurting your fingers or damaging your phone. Store
your pin in a safe place out of the reach of children to prevent accidental swallowing or injury.
Charge your device
Connect the device to a power outlet using the included USB cable and power adapter.
1. Connect the USB cable into the port.
2. Connect the USB cable to the power adapter, then plug the power adapter into a power outlet.
3. When the battery is full, unplug the power adapter from the power outlet and remove the USB
cable from your phone.
Note:
1. The battery is built into the phone and is not removable. Do not attempt to remove the battery yourself.
2. It is entirely normal that your phone may become warm after prolonged use or when exposed to high ambient
temperatures. If your phone becomes hot to the touch, stop charging it and disable unnecessary features. Place your
phone in a cool location and allow it to cool down to room temperature. Avoid prolonged contact with the surface of
your phone if it becomes hot.
3. When charging your phone, only use genuine Neffos batteries, chargers, and USB cables. Third-party accessories are a
potential safety hazard and may impair your phone’s performance. Avoid using your phone when it is charging. Do
not cover your phone or the power adapter.
4. A low battery warning will be displayed when the battery level is low. Your phone will turn off automatically when the
battery is nearly empty.
5. Charging times may vary depending on the ambient temperature and the remaining battery level.
Basics
Learn about your smart phone’s basic feature.
Status icons
The icons in the status bar at the top of the screen provide device information.
Notication panel
Notification panel collects all the notifications and alerts so that you can review them whenever you
like.
Open Notification panel: Swipe down from the status bar to open the Notification panel.
View a notification: Tap an item to view the details. Or swipe the notification left or right to remove it
from the list. ( New notifications, such as missed calls and messages are displayed on the Lock screen.
Double-tap it to view the details.)
Close Notification panel: Swipe up, or press the Back button or Home button.
Connect to Internet
Connect to the Internet using Wi-Fi or mobile data to surf the web, play games, and use instant
messaging applications.
Connect to a WLAN network
If appears in the status bar, you are connected to a Wi-Fi network. Neffos reconnects anytime you
return to the same location.
1. Swipe down from the status bar (except for the Lock screen) twice to open the Quick settings
panel.
2. Tap and hold WLAN to open the WLAN settings screen.
3. Tap the switch to turn it on. A list of available Wi-Fi networks will be displayed.
4. Select the Wi-Fi network you want to connect to, and then enter the password if needed. (You
can also turn Wi-Fi on in Settings -> WLAN.)
Connect to mobile data
1. Swipe down from the status bar (except for the Lock screen) twice to open the Quick settings
panel.
2. Tap and hold Mobile to enter the cellular data settings.
3. Tap the switch to turn it on.
Note:
1. Before using mobile data, ensure that you have a data plan with your carrier.
2. If a Wi-Fi connection to the Internet isn’t available, apps and services may transfer data over your carrier’s cellular
network, which may result in additional fees. Contact your carrier for information about you cellular data plan rates.
3. Disable mobile data when not required in order to save battery power and reduce data usage.
Explanation of the symbols on the product label
The meaning of symbols on the product label is explained below.
COPYRIGHT & TRADEMARKS
Specifications are subject to change without notice. is a registered trademark of TP-Link
Technologies Co., Ltd. is a registered trademark of Neffos Limited. Other brands and product
names are trademarks or registered trademarks of their respective holders.
No part of the specifications may be reproduced in any form or by any means or used to make any
derivative such as translation, transformation, or adaptation without permission from TP-Link
Technologies Co., Ltd. Copyright © 2017 TP-Link Technologies Co., Ltd. All rights reserved.
Google, Google Play, Android and other marks are trademarks of Google Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. And
any use of such marks by TP-Link Technologies Co., Ltd. is under license.
http://www.neffos.com
Legal notice
Copyright © 2017 TP-Link Technologies Co., Ltd. All rights reserved.
Trademarks and permissions
is trademarks or registered trademarks of Neffos Limited. TP-Link is responsible for Neffos.
Android is a trademark of Google Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any
use of such marks by Neffos Limited is under license.
Other trademarks, product, service and company names mentioned may be the property of their
respective owners.
Third-Party software statement
Neffos does not own the intellectual property of the third-party software and applications that are
delivered with this product. Therefore, Neffos will not provide any warranty of any kind for third party
software and applications. Neither will Neffos provide support to customers who use third-party
software and applications, nor be responsible or liable for the functions or performance of third-par-
ty software and applications.
Third-party software and applications services may be interrupted or terminated at any time, and
Neffos does not guarantee the availability of any content or service. Third-party service providers
provide content and services through network or transmission tools outside of the control of Neffos.
Symbol Explanation
RECYCLING
This product bears the selective sorting symbol for Waste electrical and
electronic equipment (WEEE). This means that this product must be
handled pursuant to European directive 2012/19/EU in order to be
recycled or dismantled to minimize its impact on the environment.
User has the choice to give his product to a competent recycling
organization or to the retailer when he buys a new electrical or
electronic equipment.
To prevent possible hearing damage, do not listen at high volume
levels for long periods.
To the greatest extent permitted by applicable law, it is explicitly stated that Neffos shall not com-
pensate or be liable for services provided by third-party service providers, or the interruption or
termination of third-party contents or services. Neffos shall not be responsible for the legality, quality,
or any other aspects of any software installed on this product, or for any uploaded or downloaded
third-party works in any form, including but not limited to texts, images, videos, or software etc.
Customers shall bear the risk for any and all effects, including incompatibility between the software
and this product, which result from installing software or uploading or downloading the third-party
works.
This product is based on the open-source Android™ platform. Neffos has made necessary changes to
the platform.
Therefore, this product may not support all the functions that are supported by the standard
Android platform or may be incompatible with third-party software. Neffos does not provide any
warranty or representation in connect with any such compatibility and expressly excludes all liability
in connection with such matters.
DISCLAIMER
ALL CONTENTS OF THIS MANUAL ARE PROVIDED “AS IS”. EXCEPT AS REQUIRED BY APPLICABLE LAWS,
NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE
IN RELATION TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS MANUAL.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NEFFOS BE LIABLE
FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR LOSS OF PROFITS,
BUSINESS, REVENUE, DATA, GOODWILL SAVINGS OR ANTICIPATED SAVINGS REGARDLESS OF WHETH-
ER SUCH LOSSES ARE FORSEEABLE OR NOT.
THE MAXIMUM LIABILITY (THIS LIMITATION SHALL NOT APPLY TO LIABILITY FOR PERSONAL INJURY
TO THE EXTENT APPLICABLE LAW PROHIBITS SUCH A LIMITATION) OF NEFFOS ARISING FROM THE
USE OF THE PRODUCT DESCRIBED IN THIS MANUAL SHALL BE LIMITED TO THE AMOUNT PAID BY
CUSTOMERS FOR THE PURCHASE OF THIS PRODUCT.
Privacy policy
To better understand how we protect your personal information, please see the privacy policy at
www.neffos.com.
Safety information
This section contains important information about the operation of your device. It also contains
information about how to use the device safely. Read this information carefully before using your
device.
Electronic device
Do not use your device if using the device is prohibited. Do not use the device if doing so causes
danger or interference with other electronic devices.
Interference with medical equipment
• Follow rules and regulations set forth by hospitals and health care facilities. Do not use your
device where prohibited.
• Some wireless devices may affect the performance of hearing aids or pacemakers. Consult your
service provider for more information.
• Avoid using your device within a 15 cm range of a pacemaker if possible, as your device can
interfere with the pacemaker. To minimize possible interference with a pacemaker, use your
device only on the side of your body that is opposite the pacemaker.
• If you use medical equipment, contact the equipment manufacturer before using your device to
determine whether or not the equipment will be affected by radio frequencies emitted by the
device.
• Do not use your device near devices or apparatuses that emit radio frequencies, such as sound
systems or radio towers Radio frequencies may cause your device to malfunction.
• Do not use your device near devices or apparatuses that emit radio frequencies, such as sound
systems or radio towers. Radio frequencies may cause your device to malfunction.
• Electronic devices in your car may malfunction, due to radio interference from your device. Con-
tact the manufacturer for more information.
Protecting your hearing when using a headset
• To prevent possible hearing damage, do not listen at high volume levels for long periods.
• Using a headset at high volumes may damage your hearing. To reduce this risk, lower the headset
volume to a safe and comfortable level.
• Exposure to high volumes while driving may cause distraction and increase your risk of an
accident.
• Do not use a headset while driving or riding. Doing so may distract your attention and cause an
accident, or may be illegal depending on your region.
• pour réduire l’exposition au das, d’éloigner du corps le téléphone notamment avec un kit main
libre ou les écouteurs fournis, de le recommander aux enfants / adolescents ; de privilégier les
appels dans les zones ou la réception est bonne. Et recommandation générale = ne pas téléphon-
er en conduisant.
Areas with ammables and explosives
• Turn off your device in potentially explosive environments instead of removing the battery. Always
comply with regulations, instructions and signs in potentially explosive environments.
• Do not use your device at refueling points (petrol stations), near fuels or chemicals, or in blasting
areas.
• Do not store or carry flammable liquids, gases, or explosive materials in the same compartment as
the device, its parts, or accessories.
Trac security
• Observe local laws and regulations while using the device. To reduce the risk of accidents, do not
use your wireless device while driving.
• Concentrate on driving. Your first responsibility is to drive safely.
• Do not hold the device while driving. Use hands-free accessories.
• When you must make or answer a call, pull of the road safely and park the vehicle first.
• RF signals may affect the electronic systems of motor vehicles. For more information, consult the
vehicle manufacturer.
• Do not place the device over the air bag or in the air bag deployment area in a motor vehicle.
Doing so may hurt you because of the strong force when the air bag inflates.
• On an aircraft, using electronic devices can interfere with the aircraft’s electronic navigational
instruments. Make sure the device is turned off during takeoff and landing. After takeoff, you can
use the device in flight mode if allowed by aircraft personnel.
Operating environment
• Do not expose the device to heavy smoke or fumes. Doing so may damage the outside of the
device or cause it to malfunction.
• Do not use or store your device in areas with high concentrations of dust or airborne materials.
Dust or foreign materials can cause your device to malfunction and may result in fire or electric
shock.
• Do not use your device during thunderstorms to protect your device against any danger caused
by lightning.
• Avoid exposing your device and battery to very cold or very hot temperatures. Extreme tempera-
tures can damage the device and reduce the charging capacity and life of your device and
battery.
• Prevent the battery from coming into contact with metal objects, as this can create a connection
between the + and – terminals of your battery and lead to temporary or permanent battery
damage.
• Do not expose your device to direct sunlight (such as on a car dashboard) for prolonged periods.
• To protect your device or accessories from fire or electrical shock hazards, avoid rain and moisture.
• Keep the device away from sources of heat and fire, such as a heater, microwave oven, stove,
water heater, radiator, or candle.
• Do not place sharp metal objects, such as pins, near the earpiece or speaker. The earpiece may
attract these objects and result in injury.
• Prevent the multipurpose jack and the small end of the charger from contact with conductive
materials, such as liquids, dust, metal powders, and pencil leads. Conductive materials may cause
a short circuit or corrosion of the terminals, which may result in an explosion or fire.
• Stop using your device or applications for a while if the device is overheated. If skin is exposed to
an overheated device for an extended period, low temperature burn symptoms, such as red spots
and darker pigmentation, may occur.
• Do not touch the device’s antenna. Otherwise, communication quality may be reduced.
• Do not allow children or pets to bite or suck the device or accessories. Doing so may result in
damage or explosion.
• Observe local laws and regulations, and respect the privacy and legal rights of others.
• Do not use your device’s camera flash directly in the eyes of people or pets. Otherwise temporary
loss of vision or damage to the eyes may occur.
• While using your device, leave some lights on in the room and do not hold the screen too close to
your eyes.
Child’s safety
• Comply with all precautions with regard to child’s safety. Letting children play with the device or
its accessories may be dangerous. The device includes detachable parts that may present a
choking hazard. Keep away from children.
• The device and its accessories are not intended for use by children. Children should only use the
device with adult supervision.
Accessories
• Using an unapproved or incompatible power adapter, charger or battery may cause fire, explosion
or other hazards.
• Use manufacturer-approved batteries, chargers, accessories, and supplies
• Using generic batteries or chargers may shorten the life of your device or cause the device to
malfunction. They may also cause a fire or cause the battery to explode.
• TP-Link cannot be responsible for the user’s safety when using accessories or supplies that are not
approved by TP-Link.
Charger safety
• For pluggable devices, the socket-outlet shall be installed near the devices and shall be easily
accessible.
• Unplug the charger from electrical outlets and the device when not in use.
• Do not drop or cause an impact to the charger.
• Do not use damaged power cords or plugs, or loose electrical sockets. Unsecured connections
can cause electric shock or fire.
• Never use a damaged charger or battery.
• Do not touch the device or the charger with wet hands. Doing so may lead to short circuits,
malfunctions, or electric shocks.
• If your charger has been exposed to water, other liquids, or excessive moisture, take it to an autho-
rized service center for inspection.
• Ensure that the charger meets the requirements of Clause 2.5 in IEC60950-1/EN60950-1 and has
been tested and approved according to national or local standards.
• Connect the device only to products with the USB-IF logo or with USB-IF compliance program
completion.
• Do not bend or damage the power cord. Doing so may cause electric shock or fire.
• Do not use your device while it is charging or touch your device with wet hands. Doing so may
cause electric shock.
• Do not short-circuit the charger or the device. Doing so may cause electric shock or fire, or the
battery may malfunction or explode.
Battery safety
• Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to
the instructions.
• Do not connect battery poles with conductors, such as keys, jewelry, or other metal materials.
Doing so may short-circuit the battery and cause injuries or burns.
• Keep the battery away from excessive heat and direct sunlight. Do not place it on or in heating
devices, such as microwave ovens, stoves, or radiators. Batteries may explode if overheated.
• Do not attempt to modify or remanufacture the battery, insert foreign objects into it, or immerse
or expose it to water or other liquids. Doing so may lead to fire, explosion, or other hazards.
• If the battery leaks, ensure that the electrolyte does not make direct contact with your skins or
eyes. If the electrolyte touches your skins or splashes into your eyes, immediately flush with clean
water and consult a doctor.
• In case of battery deformation, color change, or overheating while charging or storing, immedi-
ately stop using the device and remove the battery. Continued use may lead to battery leakage,
fire, or explosion.
• Do not put batteries in fire as they may explode. Damaged batteries may also explode.
• Dispose of used batteries in accordance with local regulations. Improper battery use may lead to
fire, explosion, or other hazards.
• Do not bite or suck the device or the battery. Doing so may damage the device or result in an
explosion or fire.
• Do not smash or pierce the battery, or expose it to high external pressure. Doing so may lead to a
short circuit or overheating.
• Do not drop the device or battery. If the device or battery is dropped, especially on a hard surface,
and may be damaged.
• If the device standby time shortens significantly, replace the battery.
• Do not handle a damaged or leaking Lithium Ion (Li-Ion) battery. For safe disposal of your Li-Ion
battery, contact your nearest authorized service center.
• If you notice strange smells or sounds coming from your device or the battery, or if you see smoke
or liquids leaking from the device or battery, stop using the device immediately and take it to a
TP-Link Service Centre. Failure to do so may result in fire or explosion.
• CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED
BATTERIES ACCORDING TO THE INSTRUCTIONS.
Cleaning and maintenance
• Keep the device and accessories dry. Do not attempt to dry it with an external heat source, such
as a microwave oven or hair dryer. Do not turn on your device if it is wet. If your device is already
on, turn it off and remove the battery immediately (if the device will not turn off or you cannot
remove the battery, leave it as-is). Then, dry the device with a towel and take it to a service canter.
• Do not expose your device or accessories to extreme heat or cold. These environments may
interfere with proper function and may lead to fire or explosion.
• Avoid collision, which may lead to device malfunctions, overheating, fire, or explosion.
• Before you clean or maintain the device, stop using it, stop all applications, and disconnect all
cables connected to it.
• Do not use any chemical detergent, powder, or other chemical agents (such as alcohol and
benzene) to clean the device or accessories. These substances may cause damage to parts or
present a fire hazard. Use a clean, soft, and dry cloth to clean the device and accessories.
• Do not store your device near magnetic fields for extended periods of time. Your device may
malfunction or the battery may discharge from exposure to magnetic fields. Magnetic stripe cards,
including credit cards, phone cards, passbooks, and boarding passes, may be damaged by mag-
netic fields.
• Do not use your device with the back cover removed. The battery may fall out of the device,
which may result in damage or malfunction.
• Do not dismantle or remanufacture the device and its accessories. This voids the warranty and
releases the manufacturer from liability for damage. In case of damage, contact an authorized
service center for assistance or repair.
• If the device screen is broken in a collision, immediately stop using the device. Do not touch or
attempt to remove the broken parts. Promptly contact an authorized service center.
• Do not store your device with metal objects, such as coins, keys, and necklaces. Your device may
be scratched or may malfunction. If the battery terminals come into contact with metal objects,
this may cause a fire.
Emergency calls
The availability of emergency calls is subject to your cellular network quality, service provider policy,
and local laws and regulations. Never rely solely on your device for critical communications like
medical emergencies.
Environmental protection
• The device and its accessories (if included), such as the power adapter, headset, and battery
should not be disposed of with household garbage.
• Disposal of the device and its accessories is subject to local regulations. Support proper collection
and recycling.
Disposal and recycling information
This marking on the product, accessories or literature indicates that the product and its electron-
ic accessories (e.g. charger, batteries, headset, USB cable) should not be disposed of with other
household waste.
To prevent possible harm to the environment or human health from uncontrolled waste disposal,
please separate these items from other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local
government office, for details of where and how they can take these items for environmentally safe
recycling.
Business users should contact their supplier and check the terms and conditions of the purchase
contract. This product and its electronic accessories should not be mixed with other commercial
wastes for disposal.
This product is RoHS compliant.
EU regulatory conformance.
Body worn operation
The device complies with RF specifications when used near your ear or at a distance of 5mm from
your body. Ensure that the device accessories, such as a device case and device holster, are not
composed of metal components. Keep the device away from your body to meet the distance
requirement.
Certification information (SAR)
This device meets guidelines for exposure to radio waves. Your device is a low-power radio transmit-
ter and receiver. As recommended by international guidelines, the device is designed not to exceed
the limits for exposure to radio waves. These guidelines were developed by the International Com-
mission on Non-Ionizing Radiation Protection (ICNIRP), an independent scientific organization, and
include safety measures designed to ensure the safety of all users, regardless of age and health.
The Specific Absorption Rate (SAR) is the unit of measurement for the amount of radio frequency
energy absorbed by the body when using a device. The SAR value is determined at the highest
certified power level in laboratory conditions, but the actual SAR level during operation can be well
below the value. This is because the device is designed to use the minimum power required to reach
the network.
The SAR limit adopted by Europe is 2.0 W/kg averaged over 10 grams of tissue, and the highest SAR
value for this device complies with this limit.
The highest SAR value reported for this device type when tested at the ear is 1.257 W/kg, and when
properly worn on the body is 1.347 W/kg.
For more information, visit www.neffos.com/sar and search for your device with the model number.
Operatiing Frequency(transmit power):
GSM900 : Tx 880~915, Rx 925~960 (GMSK: 32.21dBm, 8PSK: 21.64 dBm, conducted)
GSM1800 : Tx 1710~1785, Rx 1805~1880(GMSK: 29.76dBm, 8PSK: 21.52 dBm, conducted)
WCDMA Band I: Tx 1920~1980, Rx 2110~2170 (22.95dBm, conducted)
WCDMA Band VIII : Tx 880~915, Rx 925~960 (22.79dBm, conducted)
LTE Band 1: Tx 1920~1980, Rx 2110~2170 (22.97dBm, conducted)
LTE Band 3: Tx 1710~1785, Rx 1805~1880 (22.42dBm, conducted)
LTE Band 7: Tx 2500~2570, Rx 2620~2690 (22.10dBm, conducted)
LTE Band8: Tx 880~915, Rx 925~960 (23.32dBm, conducted)
LTE Band20: Tx 832~862, Rx 791~821 (23.51dBm, conducted)
WLAN 802.11 a/b/g/n: 2412~2472 (17.2dBm, E.I.R.P.), 5180~5240 (9.5dBm, E.I.R.P.),5745~5825
(13.85dBm, E.I.R.P.)
Bluetooth: 2402~2480 (8.7dBm, E.I.R.P.)
Bluetooth(BLE): 2402~2480 (0.4dBm, E.I.R.P.)
Declaration of conformity:
TP-Link hereby declares that the device is incompliance with the essential requirements and other
relevant provisions of directives 2014/53/EU and 2011/65/EU.
The original EU declaration of conformity may be found at http://www.neffos.com/en/ce.
The following marking is included in the product:
This device may be operated in all member states of the EU. Observe national and local regulations
where the device is used.
This device may be restricted for use, depending on the local network.
Restrictions or Requirements in following countries:
Operations in the 5.15-5.25 GHz band are restricted to indoor usage only.
Warranty information
Site internet: www.neffos.fr
Adresse postale: Bâtiment Equateur, 16-18 avenue Morane Saulnier,
78140 Vélizy-Villacoublay, France.
Adresse des bureaux: Bâtiment Equateur, 16-18 avenue Morane Saulnier,
78140 Vélizy-Villacoublay, France.
Téléphone standard: +33 (0)5 63 21 27 41
Assistance technique: support.fr@neffos.com (du lundi au vendredi de 9h à 18h, hors jours fériés)
Adresses e-mail:
Questions d’ordre général: info.fr@neffos.com
Commerciales: sales.fr@neffos.com
Assistance technique: support.fr@neffos.com
Service après-vente: rma.fr@neffos.com
AT BE BG CH CY CZ DE DK
EE EL ES FI FR HR HU IE
IS IT LI LT LU LV MT NL
NO PL PT RO SE SI SK UK
Déclaration de conformité
Nous, TP-Link Technologies Co., Ltd.,
résidant au Building 24 (étages 1,3,4,5) and 28 (étages 1-4) à Central Science and Technology Park,
Shennan Rd, Nanshan, Shenzhen, Chine
déclarons sous notre propre responsabilité que le produit :
Modèle: TP903A
Utilisation prévue: Neffos X1 MAX FDD-LTE Smartphone
Ce produit est en conformité avec les normes suivantes et/ou aux autres documents normatifs:
1. Santé
• EN 50360: 2001/AC 2012; EN50566: 2013/AC 2014; EN 62311: 2008; EN 62209-1: 2006; EN 62209-2:
2010
2. Sécurité
• EN 60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013; EN 50332-1: 2013; EN 50332-2: 2013
3. Compatibilité électromagnétique
• Draft EN 301 489-1 V2.2.0
• Final draft EN 301 489-3 V2.1.1
• Draft EN 301 489-17 V3.2.0
• Draft EN 301 489-19 V2.1.0
• Draft EN 301 489-52 V1.1.0
4. Utilisation du spectre radioélectrique
• EN 300 328 V2.1.1; Draft EN301 893 V2.1.0
• EN 301 511 V12.5.1; EN 300 440 V2.1.1; Draft EN 303 413 V1.1.0
• EN 301 908-1 V11.1.1; EN 301 908-2 V11.1.1; EN 301 908-13 V11.1.1
Nous déclarons que le produit susnommé est conforme à toutes les exigences des directives:
RED Directive (2014/53/EU),
Tous les rapports des normes appliquées ont reçu l’avis positif de l’organisme notifié:
ACB, 6731 Whittier Avenue, Suite C110 McLean, VA 22101, U.S.A
Marque d’identification:
La documentation technique en rapport avec l’équipement ci-dessus sera disponible à:
TP-Link Technologies Co., Ltd.
résidant au Building 24 (étages 1,3,4,5) and 28 (étages 1-4) à Central Science and Technology Park,
Shennan Rd, Nanshan, Shenzhen, Chine
Personne habilitée:
Tu Qianliang
Vice-président directeur
Date: 2017/01/20
About this guide
This guide is a complement to Quick Start Guide. The Quick Start Guide provides instructions for
quick setup, while this guide provides details of each function and shows how to configure the
smart phone appropriate to your needs.
When using this guide, please notice that features of the device may vary slightly depending on the
model and software version you have, and on your location, language, and Internet service provider.
All screenshots, images, parameters and descriptions documented in this guide are used for demon-
stration only.
Conventions
In this guide, the following conventions are used:
Get started
This chapter introduces the smart phone’s hardware information and guides you how to assemble
your phone when you get started on using your new phone.
Overview
Buttons
The buttons you use with Neffos include virtual ones and physical ones.
Put in the cards
Insert Nano SIM cards and Nano SD card (optional)
With your phone turned off, eject the SIM card tray by inserting a paper clip or the pin provided into
the hole on the tray. Place the the SIM card(s) and SD card (optional) into the tray with the gold
contacts face down and then insert the tray back into the phone.
Note:
1. Your phone only supports nano-SIM cards. Contact your carrier for a new or replacement nano-SIM card. You can
insert 2 nano-SIM cards, or 1 nano-SIM card and 1 micro-SD card.
2. Please exercise caution when using the SIM ejector pin to avoid hurting your fingers or damaging your phone. Store
your pin in a safe place out of the reach of children to prevent accidental swallowing or injury.
Charge your device
Connect the device to a power outlet using the included USB cable and power adapter.
1. Connect the USB cable into the port.
2. Connect the USB cable to the power adapter, then plug the power adapter into a power outlet.
3. When the battery is full, unplug the power adapter from the power outlet and remove the USB
cable from your phone.
Note:
1. The battery is built into the phone and is not removable. Do not attempt to remove the battery yourself.
2. It is entirely normal that your phone may become warm after prolonged use or when exposed to high ambient
temperatures. If your phone becomes hot to the touch, stop charging it and disable unnecessary features. Place your
phone in a cool location and allow it to cool down to room temperature. Avoid prolonged contact with the surface of
your phone if it becomes hot.
3. When charging your phone, only use genuine Neffos batteries, chargers, and USB cables. Third-party accessories are a
potential safety hazard and may impair your phone’s performance. Avoid using your phone when it is charging. Do
not cover your phone or the power adapter.
4. A low battery warning will be displayed when the battery level is low. Your phone will turn off automatically when the
battery is nearly empty.
5. Charging times may vary depending on the ambient temperature and the remaining battery level.
Basics
Learn about your smart phone’s basic feature.
Status icons
The icons in the status bar at the top of the screen provide device information.
Notication panel
Notification panel collects all the notifications and alerts so that you can review them whenever you
like.
Open Notification panel: Swipe down from the status bar to open the Notification panel.
View a notification: Tap an item to view the details. Or swipe the notification left or right to remove it
from the list. ( New notifications, such as missed calls and messages are displayed on the Lock screen.
Double-tap it to view the details.)
Close Notification panel: Swipe up, or press the Back button or Home button.
Connect to Internet
Connect to the Internet using Wi-Fi or mobile data to surf the web, play games, and use instant
messaging applications.
Connect to a WLAN network
If appears in the status bar, you are connected to a Wi-Fi network. Neffos reconnects anytime you
return to the same location.
1. Swipe down from the status bar (except for the Lock screen) twice to open the Quick settings
panel.
2. Tap and hold WLAN to open the WLAN settings screen.
3. Tap the switch to turn it on. A list of available Wi-Fi networks will be displayed.
4. Select the Wi-Fi network you want to connect to, and then enter the password if needed. (You
can also turn Wi-Fi on in Settings -> WLAN.)
Connect to mobile data
1. Swipe down from the status bar (except for the Lock screen) twice to open the Quick settings
panel.
2. Tap and hold Mobile to enter the cellular data settings.
3. Tap the switch to turn it on.
Note:
1. Before using mobile data, ensure that you have a data plan with your carrier.
2. If a Wi-Fi connection to the Internet isn’t available, apps and services may transfer data over your carrier’s cellular
network, which may result in additional fees. Contact your carrier for information about you cellular data plan rates.
3. Disable mobile data when not required in order to save battery power and reduce data usage.
Explanation of the symbols on the product label
The meaning of symbols on the product label is explained below.
COPYRIGHT & TRADEMARKS
Specifications are subject to change without notice. is a registered trademark of TP-Link
Technologies Co., Ltd. is a registered trademark of Neffos Limited. Other brands and product
names are trademarks or registered trademarks of their respective holders.
No part of the specifications may be reproduced in any form or by any means or used to make any
derivative such as translation, transformation, or adaptation without permission from TP-Link
Technologies Co., Ltd. Copyright © 2017 TP-Link Technologies Co., Ltd. All rights reserved.
Google, Google Play, Android and other marks are trademarks of Google Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. And
any use of such marks by TP-Link Technologies Co., Ltd. is under license.
http://www.neffos.com
Legal notice
Copyright © 2017 TP-Link Technologies Co., Ltd. All rights reserved.
Trademarks and permissions
is trademarks or registered trademarks of Neffos Limited. TP-Link is responsible for Neffos.
Android is a trademark of Google Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any
use of such marks by Neffos Limited is under license.
Other trademarks, product, service and company names mentioned may be the property of their
respective owners.
Third-Party software statement
Neffos does not own the intellectual property of the third-party software and applications that are
delivered with this product. Therefore, Neffos will not provide any warranty of any kind for third party
software and applications. Neither will Neffos provide support to customers who use third-party
software and applications, nor be responsible or liable for the functions or performance of third-par-
ty software and applications.
Third-party software and applications services may be interrupted or terminated at any time, and
Neffos does not guarantee the availability of any content or service. Third-party service providers
provide content and services through network or transmission tools outside of the control of Neffos.
Symbol Explanation
RECYCLING
This product bears the selective sorting symbol for Waste electrical and
electronic equipment (WEEE). This means that this product must be
handled pursuant to European directive 2012/19/EU in order to be
recycled or dismantled to minimize its impact on the environment.
User has the choice to give his product to a competent recycling
organization or to the retailer when he buys a new electrical or
electronic equipment.
To prevent possible hearing damage, do not listen at high volume
levels for long periods.
To the greatest extent permitted by applicable law, it is explicitly stated that Neffos shall not com-
pensate or be liable for services provided by third-party service providers, or the interruption or
termination of third-party contents or services. Neffos shall not be responsible for the legality, quality,
or any other aspects of any software installed on this product, or for any uploaded or downloaded
third-party works in any form, including but not limited to texts, images, videos, or software etc.
Customers shall bear the risk for any and all effects, including incompatibility between the software
and this product, which result from installing software or uploading or downloading the third-party
works.
This product is based on the open-source Android™ platform. Neffos has made necessary changes to
the platform.
Therefore, this product may not support all the functions that are supported by the standard
Android platform or may be incompatible with third-party software. Neffos does not provide any
warranty or representation in connect with any such compatibility and expressly excludes all liability
in connection with such matters.
DISCLAIMER
ALL CONTENTS OF THIS MANUAL ARE PROVIDED “AS IS”. EXCEPT AS REQUIRED BY APPLICABLE LAWS,
NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE
IN RELATION TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS MANUAL.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NEFFOS BE LIABLE
FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR LOSS OF PROFITS,
BUSINESS, REVENUE, DATA, GOODWILL SAVINGS OR ANTICIPATED SAVINGS REGARDLESS OF WHETH-
ER SUCH LOSSES ARE FORSEEABLE OR NOT.
THE MAXIMUM LIABILITY (THIS LIMITATION SHALL NOT APPLY TO LIABILITY FOR PERSONAL INJURY
TO THE EXTENT APPLICABLE LAW PROHIBITS SUCH A LIMITATION) OF NEFFOS ARISING FROM THE
USE OF THE PRODUCT DESCRIBED IN THIS MANUAL SHALL BE LIMITED TO THE AMOUNT PAID BY
CUSTOMERS FOR THE PURCHASE OF THIS PRODUCT.
Privacy policy
To better understand how we protect your personal information, please see the privacy policy at
www.neffos.com.
Safety information
This section contains important information about the operation of your device. It also contains
information about how to use the device safely. Read this information carefully before using your
device.
Electronic device
Do not use your device if using the device is prohibited. Do not use the device if doing so causes
danger or interference with other electronic devices.
Interference with medical equipment
• Follow rules and regulations set forth by hospitals and health care facilities. Do not use your
device where prohibited.
• Some wireless devices may affect the performance of hearing aids or pacemakers. Consult your
service provider for more information.
• Avoid using your device within a 15 cm range of a pacemaker if possible, as your device can
interfere with the pacemaker. To minimize possible interference with a pacemaker, use your
device only on the side of your body that is opposite the pacemaker.
• If you use medical equipment, contact the equipment manufacturer before using your device to
determine whether or not the equipment will be affected by radio frequencies emitted by the
device.
• Do not use your device near devices or apparatuses that emit radio frequencies, such as sound
systems or radio towers Radio frequencies may cause your device to malfunction.
• Do not use your device near devices or apparatuses that emit radio frequencies, such as sound
systems or radio towers. Radio frequencies may cause your device to malfunction.
• Electronic devices in your car may malfunction, due to radio interference from your device. Con-
tact the manufacturer for more information.
Protecting your hearing when using a headset
• To prevent possible hearing damage, do not listen at high volume levels for long periods.
• Using a headset at high volumes may damage your hearing. To reduce this risk, lower the headset
volume to a safe and comfortable level.
• Exposure to high volumes while driving may cause distraction and increase your risk of an
accident.
• Do not use a headset while driving or riding. Doing so may distract your attention and cause an
accident, or may be illegal depending on your region.
• pour réduire l’exposition au das, d’éloigner du corps le téléphone notamment avec un kit main
libre ou les écouteurs fournis, de le recommander aux enfants / adolescents ; de privilégier les
appels dans les zones ou la réception est bonne. Et recommandation générale = ne pas téléphon-
er en conduisant.
Areas with ammables and explosives
• Turn off your device in potentially explosive environments instead of removing the battery. Always
comply with regulations, instructions and signs in potentially explosive environments.
• Do not use your device at refueling points (petrol stations), near fuels or chemicals, or in blasting
areas.
• Do not store or carry flammable liquids, gases, or explosive materials in the same compartment as
the device, its parts, or accessories.
Trac security
• Observe local laws and regulations while using the device. To reduce the risk of accidents, do not
use your wireless device while driving.
• Concentrate on driving. Your first responsibility is to drive safely.
• Do not hold the device while driving. Use hands-free accessories.
• When you must make or answer a call, pull of the road safely and park the vehicle first.
• RF signals may affect the electronic systems of motor vehicles. For more information, consult the
vehicle manufacturer.
• Do not place the device over the air bag or in the air bag deployment area in a motor vehicle.
Doing so may hurt you because of the strong force when the air bag inflates.
• On an aircraft, using electronic devices can interfere with the aircraft’s electronic navigational
instruments. Make sure the device is turned off during takeoff and landing. After takeoff, you can
use the device in flight mode if allowed by aircraft personnel.
Operating environment
• Do not expose the device to heavy smoke or fumes. Doing so may damage the outside of the
device or cause it to malfunction.
• Do not use or store your device in areas with high concentrations of dust or airborne materials.
Dust or foreign materials can cause your device to malfunction and may result in fire or electric
shock.
• Do not use your device during thunderstorms to protect your device against any danger caused
by lightning.
• Avoid exposing your device and battery to very cold or very hot temperatures. Extreme tempera-
tures can damage the device and reduce the charging capacity and life of your device and
battery.
• Prevent the battery from coming into contact with metal objects, as this can create a connection
between the + and – terminals of your battery and lead to temporary or permanent battery
damage.
• Do not expose your device to direct sunlight (such as on a car dashboard) for prolonged periods.
• To protect your device or accessories from fire or electrical shock hazards, avoid rain and moisture.
• Keep the device away from sources of heat and fire, such as a heater, microwave oven, stove,
water heater, radiator, or candle.
• Do not place sharp metal objects, such as pins, near the earpiece or speaker. The earpiece may
attract these objects and result in injury.
• Prevent the multipurpose jack and the small end of the charger from contact with conductive
materials, such as liquids, dust, metal powders, and pencil leads. Conductive materials may cause
a short circuit or corrosion of the terminals, which may result in an explosion or fire.
• Stop using your device or applications for a while if the device is overheated. If skin is exposed to
an overheated device for an extended period, low temperature burn symptoms, such as red spots
and darker pigmentation, may occur.
• Do not touch the device’s antenna. Otherwise, communication quality may be reduced.
• Do not allow children or pets to bite or suck the device or accessories. Doing so may result in
damage or explosion.
• Observe local laws and regulations, and respect the privacy and legal rights of others.
• Do not use your device’s camera flash directly in the eyes of people or pets. Otherwise temporary
loss of vision or damage to the eyes may occur.
• While using your device, leave some lights on in the room and do not hold the screen too close to
your eyes.
Child’s safety
• Comply with all precautions with regard to child’s safety. Letting children play with the device or
its accessories may be dangerous. The device includes detachable parts that may present a
choking hazard. Keep away from children.
• The device and its accessories are not intended for use by children. Children should only use the
device with adult supervision.
Accessories
• Using an unapproved or incompatible power adapter, charger or battery may cause fire, explosion
or other hazards.
• Use manufacturer-approved batteries, chargers, accessories, and supplies
• Using generic batteries or chargers may shorten the life of your device or cause the device to
malfunction. They may also cause a fire or cause the battery to explode.
• TP-Link cannot be responsible for the user’s safety when using accessories or supplies that are not
approved by TP-Link.
Charger safety
• For pluggable devices, the socket-outlet shall be installed near the devices and shall be easily
accessible.
• Unplug the charger from electrical outlets and the device when not in use.
• Do not drop or cause an impact to the charger.
• Do not use damaged power cords or plugs, or loose electrical sockets. Unsecured connections
can cause electric shock or fire.
• Never use a damaged charger or battery.
• Do not touch the device or the charger with wet hands. Doing so may lead to short circuits,
malfunctions, or electric shocks.
• If your charger has been exposed to water, other liquids, or excessive moisture, take it to an autho-
rized service center for inspection.
• Ensure that the charger meets the requirements of Clause 2.5 in IEC60950-1/EN60950-1 and has
been tested and approved according to national or local standards.
• Connect the device only to products with the USB-IF logo or with USB-IF compliance program
completion.
• Do not bend or damage the power cord. Doing so may cause electric shock or fire.
• Do not use your device while it is charging or touch your device with wet hands. Doing so may
cause electric shock.
• Do not short-circuit the charger or the device. Doing so may cause electric shock or fire, or the
battery may malfunction or explode.
Battery safety
• Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to
the instructions.
• Do not connect battery poles with conductors, such as keys, jewelry, or other metal materials.
Doing so may short-circuit the battery and cause injuries or burns.
• Keep the battery away from excessive heat and direct sunlight. Do not place it on or in heating
devices, such as microwave ovens, stoves, or radiators. Batteries may explode if overheated.
• Do not attempt to modify or remanufacture the battery, insert foreign objects into it, or immerse
or expose it to water or other liquids. Doing so may lead to fire, explosion, or other hazards.
• If the battery leaks, ensure that the electrolyte does not make direct contact with your skins or
eyes. If the electrolyte touches your skins or splashes into your eyes, immediately flush with clean
water and consult a doctor.
• In case of battery deformation, color change, or overheating while charging or storing, immedi-
ately stop using the device and remove the battery. Continued use may lead to battery leakage,
fire, or explosion.
• Do not put batteries in fire as they may explode. Damaged batteries may also explode.
• Dispose of used batteries in accordance with local regulations. Improper battery use may lead to
fire, explosion, or other hazards.
• Do not bite or suck the device or the battery. Doing so may damage the device or result in an
explosion or fire.
• Do not smash or pierce the battery, or expose it to high external pressure. Doing so may lead to a
short circuit or overheating.
• Do not drop the device or battery. If the device or battery is dropped, especially on a hard surface,
and may be damaged.
• If the device standby time shortens significantly, replace the battery.
• Do not handle a damaged or leaking Lithium Ion (Li-Ion) battery. For safe disposal of your Li-Ion
battery, contact your nearest authorized service center.
• If you notice strange smells or sounds coming from your device or the battery, or if you see smoke
or liquids leaking from the device or battery, stop using the device immediately and take it to a
TP-Link Service Centre. Failure to do so may result in fire or explosion.
• CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED
BATTERIES ACCORDING TO THE INSTRUCTIONS.
Cleaning and maintenance
• Keep the device and accessories dry. Do not attempt to dry it with an external heat source, such
as a microwave oven or hair dryer. Do not turn on your device if it is wet. If your device is already
on, turn it off and remove the battery immediately (if the device will not turn off or you cannot
remove the battery, leave it as-is). Then, dry the device with a towel and take it to a service canter.
• Do not expose your device or accessories to extreme heat or cold. These environments may
interfere with proper function and may lead to fire or explosion.
• Avoid collision, which may lead to device malfunctions, overheating, fire, or explosion.
• Before you clean or maintain the device, stop using it, stop all applications, and disconnect all
cables connected to it.
• Do not use any chemical detergent, powder, or other chemical agents (such as alcohol and
benzene) to clean the device or accessories. These substances may cause damage to parts or
present a fire hazard. Use a clean, soft, and dry cloth to clean the device and accessories.
• Do not store your device near magnetic fields for extended periods of time. Your device may
malfunction or the battery may discharge from exposure to magnetic fields. Magnetic stripe cards,
including credit cards, phone cards, passbooks, and boarding passes, may be damaged by mag-
netic fields.
• Do not use your device with the back cover removed. The battery may fall out of the device,
which may result in damage or malfunction.
• Do not dismantle or remanufacture the device and its accessories. This voids the warranty and
releases the manufacturer from liability for damage. In case of damage, contact an authorized
service center for assistance or repair.
• If the device screen is broken in a collision, immediately stop using the device. Do not touch or
attempt to remove the broken parts. Promptly contact an authorized service center.
• Do not store your device with metal objects, such as coins, keys, and necklaces. Your device may
be scratched or may malfunction. If the battery terminals come into contact with metal objects,
this may cause a fire.
Emergency calls
The availability of emergency calls is subject to your cellular network quality, service provider policy,
and local laws and regulations. Never rely solely on your device for critical communications like
medical emergencies.
Environmental protection
• The device and its accessories (if included), such as the power adapter, headset, and battery
should not be disposed of with household garbage.
• Disposal of the device and its accessories is subject to local regulations. Support proper collection
and recycling.
Disposal and recycling information
This marking on the product, accessories or literature indicates that the product and its electron-
ic accessories (e.g. charger, batteries, headset, USB cable) should not be disposed of with other
household waste.
To prevent possible harm to the environment or human health from uncontrolled waste disposal,
please separate these items from other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local
government office, for details of where and how they can take these items for environmentally safe
recycling.
Business users should contact their supplier and check the terms and conditions of the purchase
contract. This product and its electronic accessories should not be mixed with other commercial
wastes for disposal.
This product is RoHS compliant.
EU regulatory conformance.
Body worn operation
The device complies with RF specifications when used near your ear or at a distance of 5mm from
your body. Ensure that the device accessories, such as a device case and device holster, are not
composed of metal components. Keep the device away from your body to meet the distance
requirement.
Certification information (SAR)
This device meets guidelines for exposure to radio waves. Your device is a low-power radio transmit-
ter and receiver. As recommended by international guidelines, the device is designed not to exceed
the limits for exposure to radio waves. These guidelines were developed by the International Com-
mission on Non-Ionizing Radiation Protection (ICNIRP), an independent scientific organization, and
include safety measures designed to ensure the safety of all users, regardless of age and health.
The Specific Absorption Rate (SAR) is the unit of measurement for the amount of radio frequency
energy absorbed by the body when using a device. The SAR value is determined at the highest
certified power level in laboratory conditions, but the actual SAR level during operation can be well
below the value. This is because the device is designed to use the minimum power required to reach
the network.
The SAR limit adopted by Europe is 2.0 W/kg averaged over 10 grams of tissue, and the highest SAR
value for this device complies with this limit.
The highest SAR value reported for this device type when tested at the ear is 1.257 W/kg, and when
properly worn on the body is 1.347 W/kg.
For more information, visit www.neffos.com/sar and search for your device with the model number.
Operatiing Frequency(transmit power):
GSM900 : Tx 880~915, Rx 925~960 (GMSK: 32.21dBm, 8PSK: 21.64 dBm, conducted)
GSM1800 : Tx 1710~1785, Rx 1805~1880(GMSK: 29.76dBm, 8PSK: 21.52 dBm, conducted)
WCDMA Band I: Tx 1920~1980, Rx 2110~2170 (22.95dBm, conducted)
WCDMA Band VIII : Tx 880~915, Rx 925~960 (22.79dBm, conducted)
LTE Band 1: Tx 1920~1980, Rx 2110~2170 (22.97dBm, conducted)
LTE Band 3: Tx 1710~1785, Rx 1805~1880 (22.42dBm, conducted)
LTE Band 7: Tx 2500~2570, Rx 2620~2690 (22.10dBm, conducted)
LTE Band8: Tx 880~915, Rx 925~960 (23.32dBm, conducted)
LTE Band20: Tx 832~862, Rx 791~821 (23.51dBm, conducted)
WLAN 802.11 a/b/g/n: 2412~2472 (17.2dBm, E.I.R.P.), 5180~5240 (9.5dBm, E.I.R.P.),5745~5825
(13.85dBm, E.I.R.P.)
Bluetooth: 2402~2480 (8.7dBm, E.I.R.P.)
Bluetooth(BLE): 2402~2480 (0.4dBm, E.I.R.P.)
Declaration of conformity:
TP-Link hereby declares that the device is incompliance with the essential requirements and other
relevant provisions of directives 2014/53/EU and 2011/65/EU.
The original EU declaration of conformity may be found at http://www.neffos.com/en/ce.
The following marking is included in the product:
This device may be operated in all member states of the EU. Observe national and local regulations
where the device is used.
This device may be restricted for use, depending on the local network.
Restrictions or Requirements in following countries:
Operations in the 5.15-5.25 GHz band are restricted to indoor usage only.
Warranty information
Site internet: www.neffos.fr
Adresse postale: Bâtiment Equateur, 16-18 avenue Morane Saulnier,
78140 Vélizy-Villacoublay, France.
Adresse des bureaux: Bâtiment Equateur, 16-18 avenue Morane Saulnier,
78140 Vélizy-Villacoublay, France.
Téléphone standard: +33 (0)5 63 21 27 41
Assistance technique: support.fr@neffos.com (du lundi au vendredi de 9h à 18h, hors jours fériés)
Adresses e-mail:
Questions d’ordre général: info.fr@neffos.com
Commerciales: sales.fr@neffos.com
Assistance technique: support.fr@neffos.com
Service après-vente: rma.fr@neffos.com
AT BE BG CH CY CZ DE DK
EE EL ES FI FR HR HU IE
IS IT LI LT LU LV MT NL
NO PL PT RO SE SI SK UK
Déclaration de conformité
Nous, TP-Link Technologies Co., Ltd.,
résidant au Building 24 (étages 1,3,4,5) and 28 (étages 1-4) à Central Science and Technology Park,
Shennan Rd, Nanshan, Shenzhen, Chine
déclarons sous notre propre responsabilité que le produit :
Modèle: TP903A
Utilisation prévue: Neffos X1 MAX FDD-LTE Smartphone
Ce produit est en conformité avec les normes suivantes et/ou aux autres documents normatifs:
1. Santé
• EN 50360: 2001/AC 2012; EN50566: 2013/AC 2014; EN 62311: 2008; EN 62209-1: 2006; EN 62209-2:
2010
2. Sécurité
• EN 60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013; EN 50332-1: 2013; EN 50332-2: 2013
3. Compatibilité électromagnétique
• Draft EN 301 489-1 V2.2.0
• Final draft EN 301 489-3 V2.1.1
• Draft EN 301 489-17 V3.2.0
• Draft EN 301 489-19 V2.1.0
• Draft EN 301 489-52 V1.1.0
4. Utilisation du spectre radioélectrique
• EN 300 328 V2.1.1; Draft EN301 893 V2.1.0
• EN 301 511 V12.5.1; EN 300 440 V2.1.1; Draft EN 303 413 V1.1.0
• EN 301 908-1 V11.1.1; EN 301 908-2 V11.1.1; EN 301 908-13 V11.1.1
Nous déclarons que le produit susnommé est conforme à toutes les exigences des directives:
RED Directive (2014/53/EU),
Tous les rapports des normes appliquées ont reçu l’avis positif de l’organisme notifié:
ACB, 6731 Whittier Avenue, Suite C110 McLean, VA 22101, U.S.A
Marque d’identification:
La documentation technique en rapport avec l’équipement ci-dessus sera disponible à:
TP-Link Technologies Co., Ltd.
résidant au Building 24 (étages 1,3,4,5) and 28 (étages 1-4) à Central Science and Technology Park,
Shennan Rd, Nanshan, Shenzhen, Chine
Personne habilitée:
Tu Qianliang
Vice-président directeur
Date: 2017/01/20
DROITS D’AUTEUR ET MARQUES DÉPOSÉES
Les spécifications peuvent être modifiées sans avertissement préalable.
About this guide
This guide is a complement to Quick Start Guide. The Quick Start Guide provides instructions for
quick setup, while this guide provides details of each function and shows how to configure the
smart phone appropriate to your needs.
When using this guide, please notice that features of the device may vary slightly depending on the
model and software version you have, and on your location, language, and Internet service provider.
All screenshots, images, parameters and descriptions documented in this guide are used for demon-
stration only.
Conventions
In this guide, the following conventions are used:
Get started
This chapter introduces the smart phone’s hardware information and guides you how to assemble
your phone when you get started on using your new phone.
Overview
Buttons
The buttons you use with Neffos include virtual ones and physical ones.
Put in the cards
Insert Nano SIM cards and Nano SD card (optional)
With your phone turned off, eject the SIM card tray by inserting a paper clip or the pin provided into
the hole on the tray. Place the the SIM card(s) and SD card (optional) into the tray with the gold
contacts face down and then insert the tray back into the phone.
Note:
1. Your phone only supports nano-SIM cards. Contact your carrier for a new or replacement nano-SIM card. You can
insert 2 nano-SIM cards, or 1 nano-SIM card and 1 micro-SD card.
2. Please exercise caution when using the SIM ejector pin to avoid hurting your fingers or damaging your phone. Store
your pin in a safe place out of the reach of children to prevent accidental swallowing or injury.
Charge your device
Connect the device to a power outlet using the included USB cable and power adapter.
1. Connect the USB cable into the port.
2. Connect the USB cable to the power adapter, then plug the power adapter into a power outlet.
3. When the battery is full, unplug the power adapter from the power outlet and remove the USB
cable from your phone.
Note:
1. The battery is built into the phone and is not removable. Do not attempt to remove the battery yourself.
2. It is entirely normal that your phone may become warm after prolonged use or when exposed to high ambient
temperatures. If your phone becomes hot to the touch, stop charging it and disable unnecessary features. Place your
phone in a cool location and allow it to cool down to room temperature. Avoid prolonged contact with the surface of
your phone if it becomes hot.
3. When charging your phone, only use genuine Neffos batteries, chargers, and USB cables. Third-party accessories are a
potential safety hazard and may impair your phone’s performance. Avoid using your phone when it is charging. Do
not cover your phone or the power adapter.
4. A low battery warning will be displayed when the battery level is low. Your phone will turn off automatically when the
battery is nearly empty.
5. Charging times may vary depending on the ambient temperature and the remaining battery level.
Basics
Learn about your smart phone’s basic feature.
Status icons
The icons in the status bar at the top of the screen provide device information.
Notication panel
Notification panel collects all the notifications and alerts so that you can review them whenever you
like.
Open Notification panel: Swipe down from the status bar to open the Notification panel.
View a notification: Tap an item to view the details. Or swipe the notification left or right to remove it
from the list. ( New notifications, such as missed calls and messages are displayed on the Lock screen.
Double-tap it to view the details.)
Close Notification panel: Swipe up, or press the Back button or Home button.
Connect to Internet
Connect to the Internet using Wi-Fi or mobile data to surf the web, play games, and use instant
messaging applications.
Connect to a WLAN network
If appears in the status bar, you are connected to a Wi-Fi network. Neffos reconnects anytime you
return to the same location.
1. Swipe down from the status bar (except for the Lock screen) twice to open the Quick settings
panel.
2. Tap and hold WLAN to open the WLAN settings screen.
3. Tap the switch to turn it on. A list of available Wi-Fi networks will be displayed.
4. Select the Wi-Fi network you want to connect to, and then enter the password if needed. (You
can also turn Wi-Fi on in Settings -> WLAN.)
Connect to mobile data
1. Swipe down from the status bar (except for the Lock screen) twice to open the Quick settings
panel.
2. Tap and hold Mobile to enter the cellular data settings.
3. Tap the switch to turn it on.
Note:
1. Before using mobile data, ensure that you have a data plan with your carrier.
2. If a Wi-Fi connection to the Internet isn’t available, apps and services may transfer data over your carrier’s cellular
network, which may result in additional fees. Contact your carrier for information about you cellular data plan rates.
3. Disable mobile data when not required in order to save battery power and reduce data usage.
Explanation of the symbols on the product label
The meaning of symbols on the product label is explained below.
COPYRIGHT & TRADEMARKS
Specifications are subject to change without notice. is a registered trademark of TP-Link
Technologies Co., Ltd. is a registered trademark of Neffos Limited. Other brands and product
names are trademarks or registered trademarks of their respective holders.
No part of the specifications may be reproduced in any form or by any means or used to make any
derivative such as translation, transformation, or adaptation without permission from TP-Link
Technologies Co., Ltd. Copyright © 2017 TP-Link Technologies Co., Ltd. All rights reserved.
Google, Google Play, Android and other marks are trademarks of Google Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. And
any use of such marks by TP-Link Technologies Co., Ltd. is under license.
http://www.neffos.com
Legal notice
Copyright © 2017 TP-Link Technologies Co., Ltd. All rights reserved.
Trademarks and permissions
is trademarks or registered trademarks of Neffos Limited. TP-Link is responsible for Neffos.
Android is a trademark of Google Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any
use of such marks by Neffos Limited is under license.
Other trademarks, product, service and company names mentioned may be the property of their
respective owners.
Third-Party software statement
Neffos does not own the intellectual property of the third-party software and applications that are
delivered with this product. Therefore, Neffos will not provide any warranty of any kind for third party
software and applications. Neither will Neffos provide support to customers who use third-party
software and applications, nor be responsible or liable for the functions or performance of third-par-
ty software and applications.
Third-party software and applications services may be interrupted or terminated at any time, and
Neffos does not guarantee the availability of any content or service. Third-party service providers
provide content and services through network or transmission tools outside of the control of Neffos.
Symbol Explanation
RECYCLING
This product bears the selective sorting symbol for Waste electrical and
electronic equipment (WEEE). This means that this product must be
handled pursuant to European directive 2012/19/EU in order to be
recycled or dismantled to minimize its impact on the environment.
User has the choice to give his product to a competent recycling
organization or to the retailer when he buys a new electrical or
electronic equipment.
To prevent possible hearing damage, do not listen at high volume
levels for long periods.
To the greatest extent permitted by applicable law, it is explicitly stated that Neffos shall not com-
pensate or be liable for services provided by third-party service providers, or the interruption or
termination of third-party contents or services. Neffos shall not be responsible for the legality, quality,
or any other aspects of any software installed on this product, or for any uploaded or downloaded
third-party works in any form, including but not limited to texts, images, videos, or software etc.
Customers shall bear the risk for any and all effects, including incompatibility between the software
and this product, which result from installing software or uploading or downloading the third-party
works.
This product is based on the open-source Android™ platform. Neffos has made necessary changes to
the platform.
Therefore, this product may not support all the functions that are supported by the standard
Android platform or may be incompatible with third-party software. Neffos does not provide any
warranty or representation in connect with any such compatibility and expressly excludes all liability
in connection with such matters.
DISCLAIMER
ALL CONTENTS OF THIS MANUAL ARE PROVIDED “AS IS”. EXCEPT AS REQUIRED BY APPLICABLE LAWS,
NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE
IN RELATION TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS MANUAL.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NEFFOS BE LIABLE
FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR LOSS OF PROFITS,
BUSINESS, REVENUE, DATA, GOODWILL SAVINGS OR ANTICIPATED SAVINGS REGARDLESS OF WHETH-
ER SUCH LOSSES ARE FORSEEABLE OR NOT.
THE MAXIMUM LIABILITY (THIS LIMITATION SHALL NOT APPLY TO LIABILITY FOR PERSONAL INJURY
TO THE EXTENT APPLICABLE LAW PROHIBITS SUCH A LIMITATION) OF NEFFOS ARISING FROM THE
USE OF THE PRODUCT DESCRIBED IN THIS MANUAL SHALL BE LIMITED TO THE AMOUNT PAID BY
CUSTOMERS FOR THE PURCHASE OF THIS PRODUCT.
Privacy policy
To better understand how we protect your personal information, please see the privacy policy at
www.neffos.com.
Safety information
This section contains important information about the operation of your device. It also contains
information about how to use the device safely. Read this information carefully before using your
device.
Electronic device
Do not use your device if using the device is prohibited. Do not use the device if doing so causes
danger or interference with other electronic devices.
Interference with medical equipment
• Follow rules and regulations set forth by hospitals and health care facilities. Do not use your
device where prohibited.
• Some wireless devices may affect the performance of hearing aids or pacemakers. Consult your
service provider for more information.
• Avoid using your device within a 15 cm range of a pacemaker if possible, as your device can
interfere with the pacemaker. To minimize possible interference with a pacemaker, use your
device only on the side of your body that is opposite the pacemaker.
• If you use medical equipment, contact the equipment manufacturer before using your device to
determine whether or not the equipment will be affected by radio frequencies emitted by the
device.
• Do not use your device near devices or apparatuses that emit radio frequencies, such as sound
systems or radio towers Radio frequencies may cause your device to malfunction.
• Do not use your device near devices or apparatuses that emit radio frequencies, such as sound
systems or radio towers. Radio frequencies may cause your device to malfunction.
• Electronic devices in your car may malfunction, due to radio interference from your device. Con-
tact the manufacturer for more information.
Protecting your hearing when using a headset
• To prevent possible hearing damage, do not listen at high volume levels for long periods.
• Using a headset at high volumes may damage your hearing. To reduce this risk, lower the headset
volume to a safe and comfortable level.
• Exposure to high volumes while driving may cause distraction and increase your risk of an
accident.
• Do not use a headset while driving or riding. Doing so may distract your attention and cause an
accident, or may be illegal depending on your region.
• pour réduire l’exposition au das, d’éloigner du corps le téléphone notamment avec un kit main
libre ou les écouteurs fournis, de le recommander aux enfants / adolescents ; de privilégier les
appels dans les zones ou la réception est bonne. Et recommandation générale = ne pas téléphon-
er en conduisant.
Areas with ammables and explosives
• Turn off your device in potentially explosive environments instead of removing the battery. Always
comply with regulations, instructions and signs in potentially explosive environments.
• Do not use your device at refueling points (petrol stations), near fuels or chemicals, or in blasting
areas.
• Do not store or carry flammable liquids, gases, or explosive materials in the same compartment as
the device, its parts, or accessories.
Trac security
• Observe local laws and regulations while using the device. To reduce the risk of accidents, do not
use your wireless device while driving.
• Concentrate on driving. Your first responsibility is to drive safely.
• Do not hold the device while driving. Use hands-free accessories.
• When you must make or answer a call, pull of the road safely and park the vehicle first.
• RF signals may affect the electronic systems of motor vehicles. For more information, consult the
vehicle manufacturer.
• Do not place the device over the air bag or in the air bag deployment area in a motor vehicle.
Doing so may hurt you because of the strong force when the air bag inflates.
• On an aircraft, using electronic devices can interfere with the aircraft’s electronic navigational
instruments. Make sure the device is turned off during takeoff and landing. After takeoff, you can
use the device in flight mode if allowed by aircraft personnel.
Operating environment
• Do not expose the device to heavy smoke or fumes. Doing so may damage the outside of the
device or cause it to malfunction.
• Do not use or store your device in areas with high concentrations of dust or airborne materials.
Dust or foreign materials can cause your device to malfunction and may result in fire or electric
shock.
• Do not use your device during thunderstorms to protect your device against any danger caused
by lightning.
• Avoid exposing your device and battery to very cold or very hot temperatures. Extreme tempera-
tures can damage the device and reduce the charging capacity and life of your device and
battery.
• Prevent the battery from coming into contact with metal objects, as this can create a connection
between the + and – terminals of your battery and lead to temporary or permanent battery
damage.
• Do not expose your device to direct sunlight (such as on a car dashboard) for prolonged periods.
• To protect your device or accessories from fire or electrical shock hazards, avoid rain and moisture.
• Keep the device away from sources of heat and fire, such as a heater, microwave oven, stove,
water heater, radiator, or candle.
• Do not place sharp metal objects, such as pins, near the earpiece or speaker. The earpiece may
attract these objects and result in injury.
• Prevent the multipurpose jack and the small end of the charger from contact with conductive
materials, such as liquids, dust, metal powders, and pencil leads. Conductive materials may cause
a short circuit or corrosion of the terminals, which may result in an explosion or fire.
• Stop using your device or applications for a while if the device is overheated. If skin is exposed to
an overheated device for an extended period, low temperature burn symptoms, such as red spots
and darker pigmentation, may occur.
• Do not touch the device’s antenna. Otherwise, communication quality may be reduced.
• Do not allow children or pets to bite or suck the device or accessories. Doing so may result in
damage or explosion.
• Observe local laws and regulations, and respect the privacy and legal rights of others.
• Do not use your device’s camera flash directly in the eyes of people or pets. Otherwise temporary
loss of vision or damage to the eyes may occur.
• While using your device, leave some lights on in the room and do not hold the screen too close to
your eyes.
Child’s safety
• Comply with all precautions with regard to child’s safety. Letting children play with the device or
its accessories may be dangerous. The device includes detachable parts that may present a
choking hazard. Keep away from children.
• The device and its accessories are not intended for use by children. Children should only use the
device with adult supervision.
Accessories
• Using an unapproved or incompatible power adapter, charger or battery may cause fire, explosion
or other hazards.
• Use manufacturer-approved batteries, chargers, accessories, and supplies
• Using generic batteries or chargers may shorten the life of your device or cause the device to
malfunction. They may also cause a fire or cause the battery to explode.
• TP-Link cannot be responsible for the user’s safety when using accessories or supplies that are not
approved by TP-Link.
Charger safety
• For pluggable devices, the socket-outlet shall be installed near the devices and shall be easily
accessible.
• Unplug the charger from electrical outlets and the device when not in use.
• Do not drop or cause an impact to the charger.
• Do not use damaged power cords or plugs, or loose electrical sockets. Unsecured connections
can cause electric shock or fire.
• Never use a damaged charger or battery.
• Do not touch the device or the charger with wet hands. Doing so may lead to short circuits,
malfunctions, or electric shocks.
• If your charger has been exposed to water, other liquids, or excessive moisture, take it to an autho-
rized service center for inspection.
• Ensure that the charger meets the requirements of Clause 2.5 in IEC60950-1/EN60950-1 and has
been tested and approved according to national or local standards.
• Connect the device only to products with the USB-IF logo or with USB-IF compliance program
completion.
• Do not bend or damage the power cord. Doing so may cause electric shock or fire.
• Do not use your device while it is charging or touch your device with wet hands. Doing so may
cause electric shock.
• Do not short-circuit the charger or the device. Doing so may cause electric shock or fire, or the
battery may malfunction or explode.
Battery safety
• Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to
the instructions.
• Do not connect battery poles with conductors, such as keys, jewelry, or other metal materials.
Doing so may short-circuit the battery and cause injuries or burns.
• Keep the battery away from excessive heat and direct sunlight. Do not place it on or in heating
devices, such as microwave ovens, stoves, or radiators. Batteries may explode if overheated.
• Do not attempt to modify or remanufacture the battery, insert foreign objects into it, or immerse
or expose it to water or other liquids. Doing so may lead to fire, explosion, or other hazards.
• If the battery leaks, ensure that the electrolyte does not make direct contact with your skins or
eyes. If the electrolyte touches your skins or splashes into your eyes, immediately flush with clean
water and consult a doctor.
• In case of battery deformation, color change, or overheating while charging or storing, immedi-
ately stop using the device and remove the battery. Continued use may lead to battery leakage,
fire, or explosion.
• Do not put batteries in fire as they may explode. Damaged batteries may also explode.
• Dispose of used batteries in accordance with local regulations. Improper battery use may lead to
fire, explosion, or other hazards.
• Do not bite or suck the device or the battery. Doing so may damage the device or result in an
explosion or fire.
• Do not smash or pierce the battery, or expose it to high external pressure. Doing so may lead to a
short circuit or overheating.
• Do not drop the device or battery. If the device or battery is dropped, especially on a hard surface,
and may be damaged.
• If the device standby time shortens significantly, replace the battery.
• Do not handle a damaged or leaking Lithium Ion (Li-Ion) battery. For safe disposal of your Li-Ion
battery, contact your nearest authorized service center.
• If you notice strange smells or sounds coming from your device or the battery, or if you see smoke
or liquids leaking from the device or battery, stop using the device immediately and take it to a
TP-Link Service Centre. Failure to do so may result in fire or explosion.
• CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED
BATTERIES ACCORDING TO THE INSTRUCTIONS.
Cleaning and maintenance
• Keep the device and accessories dry. Do not attempt to dry it with an external heat source, such
as a microwave oven or hair dryer. Do not turn on your device if it is wet. If your device is already
on, turn it off and remove the battery immediately (if the device will not turn off or you cannot
remove the battery, leave it as-is). Then, dry the device with a towel and take it to a service canter.
• Do not expose your device or accessories to extreme heat or cold. These environments may
interfere with proper function and may lead to fire or explosion.
• Avoid collision, which may lead to device malfunctions, overheating, fire, or explosion.
• Before you clean or maintain the device, stop using it, stop all applications, and disconnect all
cables connected to it.
• Do not use any chemical detergent, powder, or other chemical agents (such as alcohol and
benzene) to clean the device or accessories. These substances may cause damage to parts or
present a fire hazard. Use a clean, soft, and dry cloth to clean the device and accessories.
• Do not store your device near magnetic fields for extended periods of time. Your device may
malfunction or the battery may discharge from exposure to magnetic fields. Magnetic stripe cards,
including credit cards, phone cards, passbooks, and boarding passes, may be damaged by mag-
netic fields.
• Do not use your device with the back cover removed. The battery may fall out of the device,
which may result in damage or malfunction.
• Do not dismantle or remanufacture the device and its accessories. This voids the warranty and
releases the manufacturer from liability for damage. In case of damage, contact an authorized
service center for assistance or repair.
• If the device screen is broken in a collision, immediately stop using the device. Do not touch or
attempt to remove the broken parts. Promptly contact an authorized service center.
• Do not store your device with metal objects, such as coins, keys, and necklaces. Your device may
be scratched or may malfunction. If the battery terminals come into contact with metal objects,
this may cause a fire.
Emergency calls
The availability of emergency calls is subject to your cellular network quality, service provider policy,
and local laws and regulations. Never rely solely on your device for critical communications like
medical emergencies.
Environmental protection
• The device and its accessories (if included), such as the power adapter, headset, and battery
should not be disposed of with household garbage.
• Disposal of the device and its accessories is subject to local regulations. Support proper collection
and recycling.
Disposal and recycling information
This marking on the product, accessories or literature indicates that the product and its electron-
ic accessories (e.g. charger, batteries, headset, USB cable) should not be disposed of with other
household waste.
To prevent possible harm to the environment or human health from uncontrolled waste disposal,
please separate these items from other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local
government office, for details of where and how they can take these items for environmentally safe
recycling.
Business users should contact their supplier and check the terms and conditions of the purchase
contract. This product and its electronic accessories should not be mixed with other commercial
wastes for disposal.
This product is RoHS compliant.
EU regulatory conformance.
Body worn operation
The device complies with RF specifications when used near your ear or at a distance of 5mm from
your body. Ensure that the device accessories, such as a device case and device holster, are not
composed of metal components. Keep the device away from your body to meet the distance
requirement.
Certification information (SAR)
This device meets guidelines for exposure to radio waves. Your device is a low-power radio transmit-
ter and receiver. As recommended by international guidelines, the device is designed not to exceed
the limits for exposure to radio waves. These guidelines were developed by the International Com-
mission on Non-Ionizing Radiation Protection (ICNIRP), an independent scientific organization, and
include safety measures designed to ensure the safety of all users, regardless of age and health.
The Specific Absorption Rate (SAR) is the unit of measurement for the amount of radio frequency
energy absorbed by the body when using a device. The SAR value is determined at the highest
certified power level in laboratory conditions, but the actual SAR level during operation can be well
below the value. This is because the device is designed to use the minimum power required to reach
the network.
The SAR limit adopted by Europe is 2.0 W/kg averaged over 10 grams of tissue, and the highest SAR
value for this device complies with this limit.
The highest SAR value reported for this device type when tested at the ear is 1.257 W/kg, and when
properly worn on the body is 1.347 W/kg.
For more information, visit www.neffos.com/sar and search for your device with the model number.
Operatiing Frequency(transmit power):
GSM900 : Tx 880~915, Rx 925~960 (GMSK: 32.21dBm, 8PSK: 21.64 dBm, conducted)
GSM1800 : Tx 1710~1785, Rx 1805~1880(GMSK: 29.76dBm, 8PSK: 21.52 dBm, conducted)
WCDMA Band I: Tx 1920~1980, Rx 2110~2170 (22.95dBm, conducted)
WCDMA Band VIII : Tx 880~915, Rx 925~960 (22.79dBm, conducted)
LTE Band 1: Tx 1920~1980, Rx 2110~2170 (22.97dBm, conducted)
LTE Band 3: Tx 1710~1785, Rx 1805~1880 (22.42dBm, conducted)
LTE Band 7: Tx 2500~2570, Rx 2620~2690 (22.10dBm, conducted)
LTE Band8: Tx 880~915, Rx 925~960 (23.32dBm, conducted)
LTE Band20: Tx 832~862, Rx 791~821 (23.51dBm, conducted)
WLAN 802.11 a/b/g/n: 2412~2472 (17.2dBm, E.I.R.P.), 5180~5240 (9.5dBm, E.I.R.P.),5745~5825
(13.85dBm, E.I.R.P.)
Bluetooth: 2402~2480 (8.7dBm, E.I.R.P.)
Bluetooth(BLE): 2402~2480 (0.4dBm, E.I.R.P.)
Declaration of conformity:
TP-Link hereby declares that the device is incompliance with the essential requirements and other
relevant provisions of directives 2014/53/EU and 2011/65/EU.
The original EU declaration of conformity may be found at http://www.neffos.com/en/ce.
The following marking is included in the product:
This device may be operated in all member states of the EU. Observe national and local regulations
where the device is used.
This device may be restricted for use, depending on the local network.
Restrictions or Requirements in following countries:
Operations in the 5.15-5.25 GHz band are restricted to indoor usage only.
Warranty information
Site internet: www.neffos.fr
Adresse postale: Bâtiment Equateur, 16-18 avenue Morane Saulnier,
78140 Vélizy-Villacoublay, France.
Adresse des bureaux: Bâtiment Equateur, 16-18 avenue Morane Saulnier,
78140 Vélizy-Villacoublay, France.
Téléphone standard: +33 (0)5 63 21 27 41
Assistance technique: support.fr@neffos.com (du lundi au vendredi de 9h à 18h, hors jours fériés)
Adresses e-mail:
Questions d’ordre général: info.fr@neffos.com
Commerciales: sales.fr@neffos.com
Assistance technique: support.fr@neffos.com
Service après-vente: rma.fr@neffos.com
AT BE BG CH CY CZ DE DK
EE EL ES FI FR HR HU IE
IS IT LI LT LU LV MT NL
NO PL PT RO SE SI SK UK
Déclaration de conformité
Nous, TP-Link Technologies Co., Ltd.,
résidant au Building 24 (étages 1,3,4,5) and 28 (étages 1-4) à Central Science and Technology Park,
Shennan Rd, Nanshan, Shenzhen, Chine
déclarons sous notre propre responsabilité que le produit :
Modèle: TP903A
Utilisation prévue: Neffos X1 MAX FDD-LTE Smartphone
Ce produit est en conformité avec les normes suivantes et/ou aux autres documents normatifs:
1. Santé
• EN 50360: 2001/AC 2012; EN50566: 2013/AC 2014; EN 62311: 2008; EN 62209-1: 2006; EN 62209-2:
2010
2. Sécurité
• EN 60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013; EN 50332-1: 2013; EN 50332-2: 2013
3. Compatibilité électromagnétique
• Draft EN 301 489-1 V2.2.0
• Final draft EN 301 489-3 V2.1.1
• Draft EN 301 489-17 V3.2.0
• Draft EN 301 489-19 V2.1.0
• Draft EN 301 489-52 V1.1.0
4. Utilisation du spectre radioélectrique
• EN 300 328 V2.1.1; Draft EN301 893 V2.1.0
• EN 301 511 V12.5.1; EN 300 440 V2.1.1; Draft EN 303 413 V1.1.0
• EN 301 908-1 V11.1.1; EN 301 908-2 V11.1.1; EN 301 908-13 V11.1.1
Nous déclarons que le produit susnommé est conforme à toutes les exigences des directives:
RED Directive (2014/53/EU),
Tous les rapports des normes appliquées ont reçu l’avis positif de l’organisme notifié:
ACB, 6731 Whittier Avenue, Suite C110 McLean, VA 22101, U.S.A
Marque d’identification:
La documentation technique en rapport avec l’équipement ci-dessus sera disponible à:
TP-Link Technologies Co., Ltd.
résidant au Building 24 (étages 1,3,4,5) and 28 (étages 1-4) à Central Science and Technology Park,
Shennan Rd, Nanshan, Shenzhen, Chine
Personne habilitée:
Tu Qianliang
Vice-président directeur
Date: 2017/01/20
est une marque dépo-
sée de TP-Link Technologies Co., Ltd.
About this guide
This guide is a complement to Quick Start Guide. The Quick Start Guide provides instructions for
quick setup, while this guide provides details of each function and shows how to configure the
smart phone appropriate to your needs.
When using this guide, please notice that features of the device may vary slightly depending on the
model and software version you have, and on your location, language, and Internet service provider.
All screenshots, images, parameters and descriptions documented in this guide are used for demon-
stration only.
Conventions
In this guide, the following conventions are used:
Get started
This chapter introduces the smart phone’s hardware information and guides you how to assemble
your phone when you get started on using your new phone.
Overview
Buttons
The buttons you use with Neffos include virtual ones and physical ones.
Put in the cards
Insert Nano SIM cards and Nano SD card (optional)
With your phone turned off, eject the SIM card tray by inserting a paper clip or the pin provided into
the hole on the tray. Place the the SIM card(s) and SD card (optional) into the tray with the gold
contacts face down and then insert the tray back into the phone.
Note:
1. Your phone only supports nano-SIM cards. Contact your carrier for a new or replacement nano-SIM card. You can
insert 2 nano-SIM cards, or 1 nano-SIM card and 1 micro-SD card.
2. Please exercise caution when using the SIM ejector pin to avoid hurting your fingers or damaging your phone. Store
your pin in a safe place out of the reach of children to prevent accidental swallowing or injury.
Charge your device
Connect the device to a power outlet using the included USB cable and power adapter.
1. Connect the USB cable into the port.
2. Connect the USB cable to the power adapter, then plug the power adapter into a power outlet.
3. When the battery is full, unplug the power adapter from the power outlet and remove the USB
cable from your phone.
Note:
1. The battery is built into the phone and is not removable. Do not attempt to remove the battery yourself.
2. It is entirely normal that your phone may become warm after prolonged use or when exposed to high ambient
temperatures. If your phone becomes hot to the touch, stop charging it and disable unnecessary features. Place your
phone in a cool location and allow it to cool down to room temperature. Avoid prolonged contact with the surface of
your phone if it becomes hot.
3. When charging your phone, only use genuine Neffos batteries, chargers, and USB cables. Third-party accessories are a
potential safety hazard and may impair your phone’s performance. Avoid using your phone when it is charging. Do
not cover your phone or the power adapter.
4. A low battery warning will be displayed when the battery level is low. Your phone will turn off automatically when the
battery is nearly empty.
5. Charging times may vary depending on the ambient temperature and the remaining battery level.
Basics
Learn about your smart phone’s basic feature.
Status icons
The icons in the status bar at the top of the screen provide device information.
Notication panel
Notification panel collects all the notifications and alerts so that you can review them whenever you
like.
Open Notification panel: Swipe down from the status bar to open the Notification panel.
View a notification: Tap an item to view the details. Or swipe the notification left or right to remove it
from the list. ( New notifications, such as missed calls and messages are displayed on the Lock screen.
Double-tap it to view the details.)
Close Notification panel: Swipe up, or press the Back button or Home button.
Connect to Internet
Connect to the Internet using Wi-Fi or mobile data to surf the web, play games, and use instant
messaging applications.
Connect to a WLAN network
If appears in the status bar, you are connected to a Wi-Fi network. Neffos reconnects anytime you
return to the same location.
1. Swipe down from the status bar (except for the Lock screen) twice to open the Quick settings
panel.
2. Tap and hold WLAN to open the WLAN settings screen.
3. Tap the switch to turn it on. A list of available Wi-Fi networks will be displayed.
4. Select the Wi-Fi network you want to connect to, and then enter the password if needed. (You
can also turn Wi-Fi on in Settings -> WLAN.)
Connect to mobile data
1. Swipe down from the status bar (except for the Lock screen) twice to open the Quick settings
panel.
2. Tap and hold Mobile to enter the cellular data settings.
3. Tap the switch to turn it on.
Note:
1. Before using mobile data, ensure that you have a data plan with your carrier.
2. If a Wi-Fi connection to the Internet isn’t available, apps and services may transfer data over your carrier’s cellular
network, which may result in additional fees. Contact your carrier for information about you cellular data plan rates.
3. Disable mobile data when not required in order to save battery power and reduce data usage.
Explanation of the symbols on the product label
The meaning of symbols on the product label is explained below.
COPYRIGHT & TRADEMARKS
Specifications are subject to change without notice. is a registered trademark of TP-Link
Technologies Co., Ltd. is a registered trademark of Neffos Limited. Other brands and product
names are trademarks or registered trademarks of their respective holders.
No part of the specifications may be reproduced in any form or by any means or used to make any
derivative such as translation, transformation, or adaptation without permission from TP-Link
Technologies Co., Ltd. Copyright © 2017 TP-Link Technologies Co., Ltd. All rights reserved.
Google, Google Play, Android and other marks are trademarks of Google Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. And
any use of such marks by TP-Link Technologies Co., Ltd. is under license.
http://www.neffos.com
Legal notice
Copyright © 2017 TP-Link Technologies Co., Ltd. All rights reserved.
Trademarks and permissions
is trademarks or registered trademarks of Neffos Limited. TP-Link is responsible for Neffos.
Android is a trademark of Google Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any
use of such marks by Neffos Limited is under license.
Other trademarks, product, service and company names mentioned may be the property of their
respective owners.
Third-Party software statement
Neffos does not own the intellectual property of the third-party software and applications that are
delivered with this product. Therefore, Neffos will not provide any warranty of any kind for third party
software and applications. Neither will Neffos provide support to customers who use third-party
software and applications, nor be responsible or liable for the functions or performance of third-par-
ty software and applications.
Third-party software and applications services may be interrupted or terminated at any time, and
Neffos does not guarantee the availability of any content or service. Third-party service providers
provide content and services through network or transmission tools outside of the control of Neffos.
Symbol Explanation
RECYCLING
This product bears the selective sorting symbol for Waste electrical and
electronic equipment (WEEE). This means that this product must be
handled pursuant to European directive 2012/19/EU in order to be
recycled or dismantled to minimize its impact on the environment.
User has the choice to give his product to a competent recycling
organization or to the retailer when he buys a new electrical or
electronic equipment.
To prevent possible hearing damage, do not listen at high volume
levels for long periods.
To the greatest extent permitted by applicable law, it is explicitly stated that Neffos shall not com-
pensate or be liable for services provided by third-party service providers, or the interruption or
termination of third-party contents or services. Neffos shall not be responsible for the legality, quality,
or any other aspects of any software installed on this product, or for any uploaded or downloaded
third-party works in any form, including but not limited to texts, images, videos, or software etc.
Customers shall bear the risk for any and all effects, including incompatibility between the software
and this product, which result from installing software or uploading or downloading the third-party
works.
This product is based on the open-source Android™ platform. Neffos has made necessary changes to
the platform.
Therefore, this product may not support all the functions that are supported by the standard
Android platform or may be incompatible with third-party software. Neffos does not provide any
warranty or representation in connect with any such compatibility and expressly excludes all liability
in connection with such matters.
DISCLAIMER
ALL CONTENTS OF THIS MANUAL ARE PROVIDED “AS IS”. EXCEPT AS REQUIRED BY APPLICABLE LAWS,
NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE
IN RELATION TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS MANUAL.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NEFFOS BE LIABLE
FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR LOSS OF PROFITS,
BUSINESS, REVENUE, DATA, GOODWILL SAVINGS OR ANTICIPATED SAVINGS REGARDLESS OF WHETH-
ER SUCH LOSSES ARE FORSEEABLE OR NOT.
THE MAXIMUM LIABILITY (THIS LIMITATION SHALL NOT APPLY TO LIABILITY FOR PERSONAL INJURY
TO THE EXTENT APPLICABLE LAW PROHIBITS SUCH A LIMITATION) OF NEFFOS ARISING FROM THE
USE OF THE PRODUCT DESCRIBED IN THIS MANUAL SHALL BE LIMITED TO THE AMOUNT PAID BY
CUSTOMERS FOR THE PURCHASE OF THIS PRODUCT.
Privacy policy
To better understand how we protect your personal information, please see the privacy policy at
www.neffos.com.
Safety information
This section contains important information about the operation of your device. It also contains
information about how to use the device safely. Read this information carefully before using your
device.
Electronic device
Do not use your device if using the device is prohibited. Do not use the device if doing so causes
danger or interference with other electronic devices.
Interference with medical equipment
• Follow rules and regulations set forth by hospitals and health care facilities. Do not use your
device where prohibited.
• Some wireless devices may affect the performance of hearing aids or pacemakers. Consult your
service provider for more information.
• Avoid using your device within a 15 cm range of a pacemaker if possible, as your device can
interfere with the pacemaker. To minimize possible interference with a pacemaker, use your
device only on the side of your body that is opposite the pacemaker.
• If you use medical equipment, contact the equipment manufacturer before using your device to
determine whether or not the equipment will be affected by radio frequencies emitted by the
device.
• Do not use your device near devices or apparatuses that emit radio frequencies, such as sound
systems or radio towers Radio frequencies may cause your device to malfunction.
• Do not use your device near devices or apparatuses that emit radio frequencies, such as sound
systems or radio towers. Radio frequencies may cause your device to malfunction.
• Electronic devices in your car may malfunction, due to radio interference from your device. Con-
tact the manufacturer for more information.
Protecting your hearing when using a headset
• To prevent possible hearing damage, do not listen at high volume levels for long periods.
• Using a headset at high volumes may damage your hearing. To reduce this risk, lower the headset
volume to a safe and comfortable level.
• Exposure to high volumes while driving may cause distraction and increase your risk of an
accident.
• Do not use a headset while driving or riding. Doing so may distract your attention and cause an
accident, or may be illegal depending on your region.
• pour réduire l’exposition au das, d’éloigner du corps le téléphone notamment avec un kit main
libre ou les écouteurs fournis, de le recommander aux enfants / adolescents ; de privilégier les
appels dans les zones ou la réception est bonne. Et recommandation générale = ne pas téléphon-
er en conduisant.
Areas with ammables and explosives
• Turn off your device in potentially explosive environments instead of removing the battery. Always
comply with regulations, instructions and signs in potentially explosive environments.
• Do not use your device at refueling points (petrol stations), near fuels or chemicals, or in blasting
areas.
• Do not store or carry flammable liquids, gases, or explosive materials in the same compartment as
the device, its parts, or accessories.
Trac security
• Observe local laws and regulations while using the device. To reduce the risk of accidents, do not
use your wireless device while driving.
• Concentrate on driving. Your first responsibility is to drive safely.
• Do not hold the device while driving. Use hands-free accessories.
• When you must make or answer a call, pull of the road safely and park the vehicle first.
• RF signals may affect the electronic systems of motor vehicles. For more information, consult the
vehicle manufacturer.
• Do not place the device over the air bag or in the air bag deployment area in a motor vehicle.
Doing so may hurt you because of the strong force when the air bag inflates.
• On an aircraft, using electronic devices can interfere with the aircraft’s electronic navigational
instruments. Make sure the device is turned off during takeoff and landing. After takeoff, you can
use the device in flight mode if allowed by aircraft personnel.
Operating environment
• Do not expose the device to heavy smoke or fumes. Doing so may damage the outside of the
device or cause it to malfunction.
• Do not use or store your device in areas with high concentrations of dust or airborne materials.
Dust or foreign materials can cause your device to malfunction and may result in fire or electric
shock.
• Do not use your device during thunderstorms to protect your device against any danger caused
by lightning.
• Avoid exposing your device and battery to very cold or very hot temperatures. Extreme tempera-
tures can damage the device and reduce the charging capacity and life of your device and
battery.
• Prevent the battery from coming into contact with metal objects, as this can create a connection
between the + and – terminals of your battery and lead to temporary or permanent battery
damage.
• Do not expose your device to direct sunlight (such as on a car dashboard) for prolonged periods.
• To protect your device or accessories from fire or electrical shock hazards, avoid rain and moisture.
• Keep the device away from sources of heat and fire, such as a heater, microwave oven, stove,
water heater, radiator, or candle.
• Do not place sharp metal objects, such as pins, near the earpiece or speaker. The earpiece may
attract these objects and result in injury.
• Prevent the multipurpose jack and the small end of the charger from contact with conductive
materials, such as liquids, dust, metal powders, and pencil leads. Conductive materials may cause
a short circuit or corrosion of the terminals, which may result in an explosion or fire.
• Stop using your device or applications for a while if the device is overheated. If skin is exposed to
an overheated device for an extended period, low temperature burn symptoms, such as red spots
and darker pigmentation, may occur.
• Do not touch the device’s antenna. Otherwise, communication quality may be reduced.
• Do not allow children or pets to bite or suck the device or accessories. Doing so may result in
damage or explosion.
• Observe local laws and regulations, and respect the privacy and legal rights of others.
• Do not use your device’s camera flash directly in the eyes of people or pets. Otherwise temporary
loss of vision or damage to the eyes may occur.
• While using your device, leave some lights on in the room and do not hold the screen too close to
your eyes.
Child’s safety
• Comply with all precautions with regard to child’s safety. Letting children play with the device or
its accessories may be dangerous. The device includes detachable parts that may present a
choking hazard. Keep away from children.
• The device and its accessories are not intended for use by children. Children should only use the
device with adult supervision.
Accessories
• Using an unapproved or incompatible power adapter, charger or battery may cause fire, explosion
or other hazards.
• Use manufacturer-approved batteries, chargers, accessories, and supplies
• Using generic batteries or chargers may shorten the life of your device or cause the device to
malfunction. They may also cause a fire or cause the battery to explode.
• TP-Link cannot be responsible for the user’s safety when using accessories or supplies that are not
approved by TP-Link.
Charger safety
• For pluggable devices, the socket-outlet shall be installed near the devices and shall be easily
accessible.
• Unplug the charger from electrical outlets and the device when not in use.
• Do not drop or cause an impact to the charger.
• Do not use damaged power cords or plugs, or loose electrical sockets. Unsecured connections
can cause electric shock or fire.
• Never use a damaged charger or battery.
• Do not touch the device or the charger with wet hands. Doing so may lead to short circuits,
malfunctions, or electric shocks.
• If your charger has been exposed to water, other liquids, or excessive moisture, take it to an autho-
rized service center for inspection.
• Ensure that the charger meets the requirements of Clause 2.5 in IEC60950-1/EN60950-1 and has
been tested and approved according to national or local standards.
• Connect the device only to products with the USB-IF logo or with USB-IF compliance program
completion.
• Do not bend or damage the power cord. Doing so may cause electric shock or fire.
• Do not use your device while it is charging or touch your device with wet hands. Doing so may
cause electric shock.
• Do not short-circuit the charger or the device. Doing so may cause electric shock or fire, or the
battery may malfunction or explode.
Battery safety
• Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to
the instructions.
• Do not connect battery poles with conductors, such as keys, jewelry, or other metal materials.
Doing so may short-circuit the battery and cause injuries or burns.
• Keep the battery away from excessive heat and direct sunlight. Do not place it on or in heating
devices, such as microwave ovens, stoves, or radiators. Batteries may explode if overheated.
• Do not attempt to modify or remanufacture the battery, insert foreign objects into it, or immerse
or expose it to water or other liquids. Doing so may lead to fire, explosion, or other hazards.
• If the battery leaks, ensure that the electrolyte does not make direct contact with your skins or
eyes. If the electrolyte touches your skins or splashes into your eyes, immediately flush with clean
water and consult a doctor.
• In case of battery deformation, color change, or overheating while charging or storing, immedi-
ately stop using the device and remove the battery. Continued use may lead to battery leakage,
fire, or explosion.
• Do not put batteries in fire as they may explode. Damaged batteries may also explode.
• Dispose of used batteries in accordance with local regulations. Improper battery use may lead to
fire, explosion, or other hazards.
• Do not bite or suck the device or the battery. Doing so may damage the device or result in an
explosion or fire.
• Do not smash or pierce the battery, or expose it to high external pressure. Doing so may lead to a
short circuit or overheating.
• Do not drop the device or battery. If the device or battery is dropped, especially on a hard surface,
and may be damaged.
• If the device standby time shortens significantly, replace the battery.
• Do not handle a damaged or leaking Lithium Ion (Li-Ion) battery. For safe disposal of your Li-Ion
battery, contact your nearest authorized service center.
• If you notice strange smells or sounds coming from your device or the battery, or if you see smoke
or liquids leaking from the device or battery, stop using the device immediately and take it to a
TP-Link Service Centre. Failure to do so may result in fire or explosion.
• CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED
BATTERIES ACCORDING TO THE INSTRUCTIONS.
Cleaning and maintenance
• Keep the device and accessories dry. Do not attempt to dry it with an external heat source, such
as a microwave oven or hair dryer. Do not turn on your device if it is wet. If your device is already
on, turn it off and remove the battery immediately (if the device will not turn off or you cannot
remove the battery, leave it as-is). Then, dry the device with a towel and take it to a service canter.
• Do not expose your device or accessories to extreme heat or cold. These environments may
interfere with proper function and may lead to fire or explosion.
• Avoid collision, which may lead to device malfunctions, overheating, fire, or explosion.
• Before you clean or maintain the device, stop using it, stop all applications, and disconnect all
cables connected to it.
• Do not use any chemical detergent, powder, or other chemical agents (such as alcohol and
benzene) to clean the device or accessories. These substances may cause damage to parts or
present a fire hazard. Use a clean, soft, and dry cloth to clean the device and accessories.
• Do not store your device near magnetic fields for extended periods of time. Your device may
malfunction or the battery may discharge from exposure to magnetic fields. Magnetic stripe cards,
including credit cards, phone cards, passbooks, and boarding passes, may be damaged by mag-
netic fields.
• Do not use your device with the back cover removed. The battery may fall out of the device,
which may result in damage or malfunction.
• Do not dismantle or remanufacture the device and its accessories. This voids the warranty and
releases the manufacturer from liability for damage. In case of damage, contact an authorized
service center for assistance or repair.
• If the device screen is broken in a collision, immediately stop using the device. Do not touch or
attempt to remove the broken parts. Promptly contact an authorized service center.
• Do not store your device with metal objects, such as coins, keys, and necklaces. Your device may
be scratched or may malfunction. If the battery terminals come into contact with metal objects,
this may cause a fire.
Emergency calls
The availability of emergency calls is subject to your cellular network quality, service provider policy,
and local laws and regulations. Never rely solely on your device for critical communications like
medical emergencies.
Environmental protection
• The device and its accessories (if included), such as the power adapter, headset, and battery
should not be disposed of with household garbage.
• Disposal of the device and its accessories is subject to local regulations. Support proper collection
and recycling.
Disposal and recycling information
This marking on the product, accessories or literature indicates that the product and its electron-
ic accessories (e.g. charger, batteries, headset, USB cable) should not be disposed of with other
household waste.
To prevent possible harm to the environment or human health from uncontrolled waste disposal,
please separate these items from other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local
government office, for details of where and how they can take these items for environmentally safe
recycling.
Business users should contact their supplier and check the terms and conditions of the purchase
contract. This product and its electronic accessories should not be mixed with other commercial
wastes for disposal.
This product is RoHS compliant.
EU regulatory conformance.
Body worn operation
The device complies with RF specifications when used near your ear or at a distance of 5mm from
your body. Ensure that the device accessories, such as a device case and device holster, are not
composed of metal components. Keep the device away from your body to meet the distance
requirement.
Certification information (SAR)
This device meets guidelines for exposure to radio waves. Your device is a low-power radio transmit-
ter and receiver. As recommended by international guidelines, the device is designed not to exceed
the limits for exposure to radio waves. These guidelines were developed by the International Com-
mission on Non-Ionizing Radiation Protection (ICNIRP), an independent scientific organization, and
include safety measures designed to ensure the safety of all users, regardless of age and health.
The Specific Absorption Rate (SAR) is the unit of measurement for the amount of radio frequency
energy absorbed by the body when using a device. The SAR value is determined at the highest
certified power level in laboratory conditions, but the actual SAR level during operation can be well
below the value. This is because the device is designed to use the minimum power required to reach
the network.
The SAR limit adopted by Europe is 2.0 W/kg averaged over 10 grams of tissue, and the highest SAR
value for this device complies with this limit.
The highest SAR value reported for this device type when tested at the ear is 1.257 W/kg, and when
properly worn on the body is 1.347 W/kg.
For more information, visit www.neffos.com/sar and search for your device with the model number.
Operatiing Frequency(transmit power):
GSM900 : Tx 880~915, Rx 925~960 (GMSK: 32.21dBm, 8PSK: 21.64 dBm, conducted)
GSM1800 : Tx 1710~1785, Rx 1805~1880(GMSK: 29.76dBm, 8PSK: 21.52 dBm, conducted)
WCDMA Band I: Tx 1920~1980, Rx 2110~2170 (22.95dBm, conducted)
WCDMA Band VIII : Tx 880~915, Rx 925~960 (22.79dBm, conducted)
LTE Band 1: Tx 1920~1980, Rx 2110~2170 (22.97dBm, conducted)
LTE Band 3: Tx 1710~1785, Rx 1805~1880 (22.42dBm, conducted)
LTE Band 7: Tx 2500~2570, Rx 2620~2690 (22.10dBm, conducted)
LTE Band8: Tx 880~915, Rx 925~960 (23.32dBm, conducted)
LTE Band20: Tx 832~862, Rx 791~821 (23.51dBm, conducted)
WLAN 802.11 a/b/g/n: 2412~2472 (17.2dBm, E.I.R.P.), 5180~5240 (9.5dBm, E.I.R.P.),5745~5825
(13.85dBm, E.I.R.P.)
Bluetooth: 2402~2480 (8.7dBm, E.I.R.P.)
Bluetooth(BLE): 2402~2480 (0.4dBm, E.I.R.P.)
Declaration of conformity:
TP-Link hereby declares that the device is incompliance with the essential requirements and other
relevant provisions of directives 2014/53/EU and 2011/65/EU.
The original EU declaration of conformity may be found at http://www.neffos.com/en/ce.
The following marking is included in the product:
This device may be operated in all member states of the EU. Observe national and local regulations
where the device is used.
This device may be restricted for use, depending on the local network.
Restrictions or Requirements in following countries:
Operations in the 5.15-5.25 GHz band are restricted to indoor usage only.
Warranty information
Site internet: www.neffos.fr
Adresse postale: Bâtiment Equateur, 16-18 avenue Morane Saulnier,
78140 Vélizy-Villacoublay, France.
Adresse des bureaux: Bâtiment Equateur, 16-18 avenue Morane Saulnier,
78140 Vélizy-Villacoublay, France.
Téléphone standard: +33 (0)5 63 21 27 41
Assistance technique: support.fr@neffos.com (du lundi au vendredi de 9h à 18h, hors jours fériés)
Adresses e-mail:
Questions d’ordre général: info.fr@neffos.com
Commerciales: sales.fr@neffos.com
Assistance technique: support.fr@neffos.com
Service après-vente: rma.fr@neffos.com
AT BE BG CH CY CZ DE DK
EE EL ES FI FR HR HU IE
IS IT LI LT LU LV MT NL
NO PL PT RO SE SI SK UK
Déclaration de conformité
Nous, TP-Link Technologies Co., Ltd.,
résidant au Building 24 (étages 1,3,4,5) and 28 (étages 1-4) à Central Science and Technology Park,
Shennan Rd, Nanshan, Shenzhen, Chine
déclarons sous notre propre responsabilité que le produit :
Modèle: TP903A
Utilisation prévue: Neffos X1 MAX FDD-LTE Smartphone
Ce produit est en conformité avec les normes suivantes et/ou aux autres documents normatifs:
1. Santé
• EN 50360: 2001/AC 2012; EN50566: 2013/AC 2014; EN 62311: 2008; EN 62209-1: 2006; EN 62209-2:
2010
2. Sécurité
• EN 60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013; EN 50332-1: 2013; EN 50332-2: 2013
3. Compatibilité électromagnétique
• Draft EN 301 489-1 V2.2.0
• Final draft EN 301 489-3 V2.1.1
• Draft EN 301 489-17 V3.2.0
• Draft EN 301 489-19 V2.1.0
• Draft EN 301 489-52 V1.1.0
4. Utilisation du spectre radioélectrique
• EN 300 328 V2.1.1; Draft EN301 893 V2.1.0
• EN 301 511 V12.5.1; EN 300 440 V2.1.1; Draft EN 303 413 V1.1.0
• EN 301 908-1 V11.1.1; EN 301 908-2 V11.1.1; EN 301 908-13 V11.1.1
Nous déclarons que le produit susnommé est conforme à toutes les exigences des directives:
RED Directive (2014/53/EU),
Tous les rapports des normes appliquées ont reçu l’avis positif de l’organisme notifié:
ACB, 6731 Whittier Avenue, Suite C110 McLean, VA 22101, U.S.A
Marque d’identification:
La documentation technique en rapport avec l’équipement ci-dessus sera disponible à:
TP-Link Technologies Co., Ltd.
résidant au Building 24 (étages 1,3,4,5) and 28 (étages 1-4) à Central Science and Technology Park,
Shennan Rd, Nanshan, Shenzhen, Chine
Personne habilitée:
Tu Qianliang
Vice-président directeur
Date: 2017/01/20
est une marque déposée de Neffos Limited. Les autres
noms de marques et de produits sont des marques déposées ou des marques de commerce enregis-
trées appartenant à leurs propriétaires respectifs.
Aucune partie des spécifications ne peut être reproduite sous quelque forme que ce soit ou par tout
moyen, ou utilisée pour toute tâche dérivée comme la traduction, la transformation, ou l’adaptation
sans le consentement de TP-Link Technologies Co., Ltd. Copyright © 2017 TP-Link Technologies Co.,
Ltd. Tous droits réservés.
Google, Google Play, Android et d’autres marques sont des marques déposées de Google Inc.
La marque et les logos Bluetooth® sont des marques déposées appartenant à Bluetooth SIG, Inc. et
toute utilisation de ces marques par TP-Link Technologies Co., Ltd. est soumise à une licence.
http://www.neffos.com
Avis juridique
Copyright © 2017 TP-Link Technologies Co., Ltd. Tous droits réservés.
Marques déposées et autorisations
About this guide
This guide is a complement to Quick Start Guide. The Quick Start Guide provides instructions for
quick setup, while this guide provides details of each function and shows how to configure the
smart phone appropriate to your needs.
When using this guide, please notice that features of the device may vary slightly depending on the
model and software version you have, and on your location, language, and Internet service provider.
All screenshots, images, parameters and descriptions documented in this guide are used for demon-
stration only.
Conventions
In this guide, the following conventions are used:
Get started
This chapter introduces the smart phone’s hardware information and guides you how to assemble
your phone when you get started on using your new phone.
Overview
Buttons
The buttons you use with Neffos include virtual ones and physical ones.
Put in the cards
Insert Nano SIM cards and Nano SD card (optional)
With your phone turned off, eject the SIM card tray by inserting a paper clip or the pin provided into
the hole on the tray. Place the the SIM card(s) and SD card (optional) into the tray with the gold
contacts face down and then insert the tray back into the phone.
Note:
1. Your phone only supports nano-SIM cards. Contact your carrier for a new or replacement nano-SIM card. You can
insert 2 nano-SIM cards, or 1 nano-SIM card and 1 micro-SD card.
2. Please exercise caution when using the SIM ejector pin to avoid hurting your fingers or damaging your phone. Store
your pin in a safe place out of the reach of children to prevent accidental swallowing or injury.
Charge your device
Connect the device to a power outlet using the included USB cable and power adapter.
1. Connect the USB cable into the port.
2. Connect the USB cable to the power adapter, then plug the power adapter into a power outlet.
3. When the battery is full, unplug the power adapter from the power outlet and remove the USB
cable from your phone.
Note:
1. The battery is built into the phone and is not removable. Do not attempt to remove the battery yourself.
2. It is entirely normal that your phone may become warm after prolonged use or when exposed to high ambient
temperatures. If your phone becomes hot to the touch, stop charging it and disable unnecessary features. Place your
phone in a cool location and allow it to cool down to room temperature. Avoid prolonged contact with the surface of
your phone if it becomes hot.
3. When charging your phone, only use genuine Neffos batteries, chargers, and USB cables. Third-party accessories are a
potential safety hazard and may impair your phone’s performance. Avoid using your phone when it is charging. Do
not cover your phone or the power adapter.
4. A low battery warning will be displayed when the battery level is low. Your phone will turn off automatically when the
battery is nearly empty.
5. Charging times may vary depending on the ambient temperature and the remaining battery level.
Basics
Learn about your smart phone’s basic feature.
Status icons
The icons in the status bar at the top of the screen provide device information.
Notication panel
Notification panel collects all the notifications and alerts so that you can review them whenever you
like.
Open Notification panel: Swipe down from the status bar to open the Notification panel.
View a notification: Tap an item to view the details. Or swipe the notification left or right to remove it
from the list. ( New notifications, such as missed calls and messages are displayed on the Lock screen.
Double-tap it to view the details.)
Close Notification panel: Swipe up, or press the Back button or Home button.
Connect to Internet
Connect to the Internet using Wi-Fi or mobile data to surf the web, play games, and use instant
messaging applications.
Connect to a WLAN network
If appears in the status bar, you are connected to a Wi-Fi network. Neffos reconnects anytime you
return to the same location.
1. Swipe down from the status bar (except for the Lock screen) twice to open the Quick settings
panel.
2. Tap and hold WLAN to open the WLAN settings screen.
3. Tap the switch to turn it on. A list of available Wi-Fi networks will be displayed.
4. Select the Wi-Fi network you want to connect to, and then enter the password if needed. (You
can also turn Wi-Fi on in Settings -> WLAN.)
Connect to mobile data
1. Swipe down from the status bar (except for the Lock screen) twice to open the Quick settings
panel.
2. Tap and hold Mobile to enter the cellular data settings.
3. Tap the switch to turn it on.
Note:
1. Before using mobile data, ensure that you have a data plan with your carrier.
2. If a Wi-Fi connection to the Internet isn’t available, apps and services may transfer data over your carrier’s cellular
network, which may result in additional fees. Contact your carrier for information about you cellular data plan rates.
3. Disable mobile data when not required in order to save battery power and reduce data usage.
Explanation of the symbols on the product label
The meaning of symbols on the product label is explained below.
COPYRIGHT & TRADEMARKS
Specifications are subject to change without notice. is a registered trademark of TP-Link
Technologies Co., Ltd. is a registered trademark of Neffos Limited. Other brands and product
names are trademarks or registered trademarks of their respective holders.
No part of the specifications may be reproduced in any form or by any means or used to make any
derivative such as translation, transformation, or adaptation without permission from TP-Link
Technologies Co., Ltd. Copyright © 2017 TP-Link Technologies Co., Ltd. All rights reserved.
Google, Google Play, Android and other marks are trademarks of Google Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. And
any use of such marks by TP-Link Technologies Co., Ltd. is under license.
http://www.neffos.com
Legal notice
Copyright © 2017 TP-Link Technologies Co., Ltd. All rights reserved.
Trademarks and permissions
is trademarks or registered trademarks of Neffos Limited. TP-Link is responsible for Neffos.
Android is a trademark of Google Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any
use of such marks by Neffos Limited is under license.
Other trademarks, product, service and company names mentioned may be the property of their
respective owners.
Third-Party software statement
Neffos does not own the intellectual property of the third-party software and applications that are
delivered with this product. Therefore, Neffos will not provide any warranty of any kind for third party
software and applications. Neither will Neffos provide support to customers who use third-party
software and applications, nor be responsible or liable for the functions or performance of third-par-
ty software and applications.
Third-party software and applications services may be interrupted or terminated at any time, and
Neffos does not guarantee the availability of any content or service. Third-party service providers
provide content and services through network or transmission tools outside of the control of Neffos.
Symbol Explanation
RECYCLING
This product bears the selective sorting symbol for Waste electrical and
electronic equipment (WEEE). This means that this product must be
handled pursuant to European directive 2012/19/EU in order to be
recycled or dismantled to minimize its impact on the environment.
User has the choice to give his product to a competent recycling
organization or to the retailer when he buys a new electrical or
electronic equipment.
To prevent possible hearing damage, do not listen at high volume
levels for long periods.
To the greatest extent permitted by applicable law, it is explicitly stated that Neffos shall not com-
pensate or be liable for services provided by third-party service providers, or the interruption or
termination of third-party contents or services. Neffos shall not be responsible for the legality, quality,
or any other aspects of any software installed on this product, or for any uploaded or downloaded
third-party works in any form, including but not limited to texts, images, videos, or software etc.
Customers shall bear the risk for any and all effects, including incompatibility between the software
and this product, which result from installing software or uploading or downloading the third-party
works.
This product is based on the open-source Android™ platform. Neffos has made necessary changes to
the platform.
Therefore, this product may not support all the functions that are supported by the standard
Android platform or may be incompatible with third-party software. Neffos does not provide any
warranty or representation in connect with any such compatibility and expressly excludes all liability
in connection with such matters.
DISCLAIMER
ALL CONTENTS OF THIS MANUAL ARE PROVIDED “AS IS”. EXCEPT AS REQUIRED BY APPLICABLE LAWS,
NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE
IN RELATION TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS MANUAL.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NEFFOS BE LIABLE
FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR LOSS OF PROFITS,
BUSINESS, REVENUE, DATA, GOODWILL SAVINGS OR ANTICIPATED SAVINGS REGARDLESS OF WHETH-
ER SUCH LOSSES ARE FORSEEABLE OR NOT.
THE MAXIMUM LIABILITY (THIS LIMITATION SHALL NOT APPLY TO LIABILITY FOR PERSONAL INJURY
TO THE EXTENT APPLICABLE LAW PROHIBITS SUCH A LIMITATION) OF NEFFOS ARISING FROM THE
USE OF THE PRODUCT DESCRIBED IN THIS MANUAL SHALL BE LIMITED TO THE AMOUNT PAID BY
CUSTOMERS FOR THE PURCHASE OF THIS PRODUCT.
Privacy policy
To better understand how we protect your personal information, please see the privacy policy at
www.neffos.com.
Safety information
This section contains important information about the operation of your device. It also contains
information about how to use the device safely. Read this information carefully before using your
device.
Electronic device
Do not use your device if using the device is prohibited. Do not use the device if doing so causes
danger or interference with other electronic devices.
Interference with medical equipment
• Follow rules and regulations set forth by hospitals and health care facilities. Do not use your
device where prohibited.
• Some wireless devices may affect the performance of hearing aids or pacemakers. Consult your
service provider for more information.
• Avoid using your device within a 15 cm range of a pacemaker if possible, as your device can
interfere with the pacemaker. To minimize possible interference with a pacemaker, use your
device only on the side of your body that is opposite the pacemaker.
• If you use medical equipment, contact the equipment manufacturer before using your device to
determine whether or not the equipment will be affected by radio frequencies emitted by the
device.
• Do not use your device near devices or apparatuses that emit radio frequencies, such as sound
systems or radio towers Radio frequencies may cause your device to malfunction.
• Do not use your device near devices or apparatuses that emit radio frequencies, such as sound
systems or radio towers. Radio frequencies may cause your device to malfunction.
• Electronic devices in your car may malfunction, due to radio interference from your device. Con-
tact the manufacturer for more information.
Protecting your hearing when using a headset
• To prevent possible hearing damage, do not listen at high volume levels for long periods.
• Using a headset at high volumes may damage your hearing. To reduce this risk, lower the headset
volume to a safe and comfortable level.
• Exposure to high volumes while driving may cause distraction and increase your risk of an
accident.
• Do not use a headset while driving or riding. Doing so may distract your attention and cause an
accident, or may be illegal depending on your region.
• pour réduire l’exposition au das, d’éloigner du corps le téléphone notamment avec un kit main
libre ou les écouteurs fournis, de le recommander aux enfants / adolescents ; de privilégier les
appels dans les zones ou la réception est bonne. Et recommandation générale = ne pas téléphon-
er en conduisant.
Areas with ammables and explosives
• Turn off your device in potentially explosive environments instead of removing the battery. Always
comply with regulations, instructions and signs in potentially explosive environments.
• Do not use your device at refueling points (petrol stations), near fuels or chemicals, or in blasting
areas.
• Do not store or carry flammable liquids, gases, or explosive materials in the same compartment as
the device, its parts, or accessories.
Trac security
• Observe local laws and regulations while using the device. To reduce the risk of accidents, do not
use your wireless device while driving.
• Concentrate on driving. Your first responsibility is to drive safely.
• Do not hold the device while driving. Use hands-free accessories.
• When you must make or answer a call, pull of the road safely and park the vehicle first.
• RF signals may affect the electronic systems of motor vehicles. For more information, consult the
vehicle manufacturer.
• Do not place the device over the air bag or in the air bag deployment area in a motor vehicle.
Doing so may hurt you because of the strong force when the air bag inflates.
• On an aircraft, using electronic devices can interfere with the aircraft’s electronic navigational
instruments. Make sure the device is turned off during takeoff and landing. After takeoff, you can
use the device in flight mode if allowed by aircraft personnel.
Operating environment
• Do not expose the device to heavy smoke or fumes. Doing so may damage the outside of the
device or cause it to malfunction.
• Do not use or store your device in areas with high concentrations of dust or airborne materials.
Dust or foreign materials can cause your device to malfunction and may result in fire or electric
shock.
• Do not use your device during thunderstorms to protect your device against any danger caused
by lightning.
• Avoid exposing your device and battery to very cold or very hot temperatures. Extreme tempera-
tures can damage the device and reduce the charging capacity and life of your device and
battery.
• Prevent the battery from coming into contact with metal objects, as this can create a connection
between the + and – terminals of your battery and lead to temporary or permanent battery
damage.
• Do not expose your device to direct sunlight (such as on a car dashboard) for prolonged periods.
• To protect your device or accessories from fire or electrical shock hazards, avoid rain and moisture.
• Keep the device away from sources of heat and fire, such as a heater, microwave oven, stove,
water heater, radiator, or candle.
• Do not place sharp metal objects, such as pins, near the earpiece or speaker. The earpiece may
attract these objects and result in injury.
• Prevent the multipurpose jack and the small end of the charger from contact with conductive
materials, such as liquids, dust, metal powders, and pencil leads. Conductive materials may cause
a short circuit or corrosion of the terminals, which may result in an explosion or fire.
• Stop using your device or applications for a while if the device is overheated. If skin is exposed to
an overheated device for an extended period, low temperature burn symptoms, such as red spots
and darker pigmentation, may occur.
• Do not touch the device’s antenna. Otherwise, communication quality may be reduced.
• Do not allow children or pets to bite or suck the device or accessories. Doing so may result in
damage or explosion.
• Observe local laws and regulations, and respect the privacy and legal rights of others.
• Do not use your device’s camera flash directly in the eyes of people or pets. Otherwise temporary
loss of vision or damage to the eyes may occur.
• While using your device, leave some lights on in the room and do not hold the screen too close to
your eyes.
Child’s safety
• Comply with all precautions with regard to child’s safety. Letting children play with the device or
its accessories may be dangerous. The device includes detachable parts that may present a
choking hazard. Keep away from children.
• The device and its accessories are not intended for use by children. Children should only use the
device with adult supervision.
Accessories
• Using an unapproved or incompatible power adapter, charger or battery may cause fire, explosion
or other hazards.
• Use manufacturer-approved batteries, chargers, accessories, and supplies
• Using generic batteries or chargers may shorten the life of your device or cause the device to
malfunction. They may also cause a fire or cause the battery to explode.
• TP-Link cannot be responsible for the user’s safety when using accessories or supplies that are not
approved by TP-Link.
Charger safety
• For pluggable devices, the socket-outlet shall be installed near the devices and shall be easily
accessible.
• Unplug the charger from electrical outlets and the device when not in use.
• Do not drop or cause an impact to the charger.
• Do not use damaged power cords or plugs, or loose electrical sockets. Unsecured connections
can cause electric shock or fire.
• Never use a damaged charger or battery.
• Do not touch the device or the charger with wet hands. Doing so may lead to short circuits,
malfunctions, or electric shocks.
• If your charger has been exposed to water, other liquids, or excessive moisture, take it to an autho-
rized service center for inspection.
• Ensure that the charger meets the requirements of Clause 2.5 in IEC60950-1/EN60950-1 and has
been tested and approved according to national or local standards.
• Connect the device only to products with the USB-IF logo or with USB-IF compliance program
completion.
• Do not bend or damage the power cord. Doing so may cause electric shock or fire.
• Do not use your device while it is charging or touch your device with wet hands. Doing so may
cause electric shock.
• Do not short-circuit the charger or the device. Doing so may cause electric shock or fire, or the
battery may malfunction or explode.
Battery safety
• Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to
the instructions.
• Do not connect battery poles with conductors, such as keys, jewelry, or other metal materials.
Doing so may short-circuit the battery and cause injuries or burns.
• Keep the battery away from excessive heat and direct sunlight. Do not place it on or in heating
devices, such as microwave ovens, stoves, or radiators. Batteries may explode if overheated.
• Do not attempt to modify or remanufacture the battery, insert foreign objects into it, or immerse
or expose it to water or other liquids. Doing so may lead to fire, explosion, or other hazards.
• If the battery leaks, ensure that the electrolyte does not make direct contact with your skins or
eyes. If the electrolyte touches your skins or splashes into your eyes, immediately flush with clean
water and consult a doctor.
• In case of battery deformation, color change, or overheating while charging or storing, immedi-
ately stop using the device and remove the battery. Continued use may lead to battery leakage,
fire, or explosion.
• Do not put batteries in fire as they may explode. Damaged batteries may also explode.
• Dispose of used batteries in accordance with local regulations. Improper battery use may lead to
fire, explosion, or other hazards.
• Do not bite or suck the device or the battery. Doing so may damage the device or result in an
explosion or fire.
• Do not smash or pierce the battery, or expose it to high external pressure. Doing so may lead to a
short circuit or overheating.
• Do not drop the device or battery. If the device or battery is dropped, especially on a hard surface,
and may be damaged.
• If the device standby time shortens significantly, replace the battery.
• Do not handle a damaged or leaking Lithium Ion (Li-Ion) battery. For safe disposal of your Li-Ion
battery, contact your nearest authorized service center.
• If you notice strange smells or sounds coming from your device or the battery, or if you see smoke
or liquids leaking from the device or battery, stop using the device immediately and take it to a
TP-Link Service Centre. Failure to do so may result in fire or explosion.
• CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED
BATTERIES ACCORDING TO THE INSTRUCTIONS.
Cleaning and maintenance
• Keep the device and accessories dry. Do not attempt to dry it with an external heat source, such
as a microwave oven or hair dryer. Do not turn on your device if it is wet. If your device is already
on, turn it off and remove the battery immediately (if the device will not turn off or you cannot
remove the battery, leave it as-is). Then, dry the device with a towel and take it to a service canter.
• Do not expose your device or accessories to extreme heat or cold. These environments may
interfere with proper function and may lead to fire or explosion.
• Avoid collision, which may lead to device malfunctions, overheating, fire, or explosion.
• Before you clean or maintain the device, stop using it, stop all applications, and disconnect all
cables connected to it.
• Do not use any chemical detergent, powder, or other chemical agents (such as alcohol and
benzene) to clean the device or accessories. These substances may cause damage to parts or
present a fire hazard. Use a clean, soft, and dry cloth to clean the device and accessories.
• Do not store your device near magnetic fields for extended periods of time. Your device may
malfunction or the battery may discharge from exposure to magnetic fields. Magnetic stripe cards,
including credit cards, phone cards, passbooks, and boarding passes, may be damaged by mag-
netic fields.
• Do not use your device with the back cover removed. The battery may fall out of the device,
which may result in damage or malfunction.
• Do not dismantle or remanufacture the device and its accessories. This voids the warranty and
releases the manufacturer from liability for damage. In case of damage, contact an authorized
service center for assistance or repair.
• If the device screen is broken in a collision, immediately stop using the device. Do not touch or
attempt to remove the broken parts. Promptly contact an authorized service center.
• Do not store your device with metal objects, such as coins, keys, and necklaces. Your device may
be scratched or may malfunction. If the battery terminals come into contact with metal objects,
this may cause a fire.
Emergency calls
The availability of emergency calls is subject to your cellular network quality, service provider policy,
and local laws and regulations. Never rely solely on your device for critical communications like
medical emergencies.
Environmental protection
• The device and its accessories (if included), such as the power adapter, headset, and battery
should not be disposed of with household garbage.
• Disposal of the device and its accessories is subject to local regulations. Support proper collection
and recycling.
Disposal and recycling information
This marking on the product, accessories or literature indicates that the product and its electron-
ic accessories (e.g. charger, batteries, headset, USB cable) should not be disposed of with other
household waste.
To prevent possible harm to the environment or human health from uncontrolled waste disposal,
please separate these items from other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local
government office, for details of where and how they can take these items for environmentally safe
recycling.
Business users should contact their supplier and check the terms and conditions of the purchase
contract. This product and its electronic accessories should not be mixed with other commercial
wastes for disposal.
This product is RoHS compliant.
EU regulatory conformance.
Body worn operation
The device complies with RF specifications when used near your ear or at a distance of 5mm from
your body. Ensure that the device accessories, such as a device case and device holster, are not
composed of metal components. Keep the device away from your body to meet the distance
requirement.
Certification information (SAR)
This device meets guidelines for exposure to radio waves. Your device is a low-power radio transmit-
ter and receiver. As recommended by international guidelines, the device is designed not to exceed
the limits for exposure to radio waves. These guidelines were developed by the International Com-
mission on Non-Ionizing Radiation Protection (ICNIRP), an independent scientific organization, and
include safety measures designed to ensure the safety of all users, regardless of age and health.
The Specific Absorption Rate (SAR) is the unit of measurement for the amount of radio frequency
energy absorbed by the body when using a device. The SAR value is determined at the highest
certified power level in laboratory conditions, but the actual SAR level during operation can be well
below the value. This is because the device is designed to use the minimum power required to reach
the network.
The SAR limit adopted by Europe is 2.0 W/kg averaged over 10 grams of tissue, and the highest SAR
value for this device complies with this limit.
The highest SAR value reported for this device type when tested at the ear is 1.257 W/kg, and when
properly worn on the body is 1.347 W/kg.
For more information, visit www.neffos.com/sar and search for your device with the model number.
Operatiing Frequency(transmit power):
GSM900 : Tx 880~915, Rx 925~960 (GMSK: 32.21dBm, 8PSK: 21.64 dBm, conducted)
GSM1800 : Tx 1710~1785, Rx 1805~1880(GMSK: 29.76dBm, 8PSK: 21.52 dBm, conducted)
WCDMA Band I: Tx 1920~1980, Rx 2110~2170 (22.95dBm, conducted)
WCDMA Band VIII : Tx 880~915, Rx 925~960 (22.79dBm, conducted)
LTE Band 1: Tx 1920~1980, Rx 2110~2170 (22.97dBm, conducted)
LTE Band 3: Tx 1710~1785, Rx 1805~1880 (22.42dBm, conducted)
LTE Band 7: Tx 2500~2570, Rx 2620~2690 (22.10dBm, conducted)
LTE Band8: Tx 880~915, Rx 925~960 (23.32dBm, conducted)
LTE Band20: Tx 832~862, Rx 791~821 (23.51dBm, conducted)
WLAN 802.11 a/b/g/n: 2412~2472 (17.2dBm, E.I.R.P.), 5180~5240 (9.5dBm, E.I.R.P.),5745~5825
(13.85dBm, E.I.R.P.)
Bluetooth: 2402~2480 (8.7dBm, E.I.R.P.)
Bluetooth(BLE): 2402~2480 (0.4dBm, E.I.R.P.)
Declaration of conformity:
TP-Link hereby declares that the device is incompliance with the essential requirements and other
relevant provisions of directives 2014/53/EU and 2011/65/EU.
The original EU declaration of conformity may be found at http://www.neffos.com/en/ce.
The following marking is included in the product:
This device may be operated in all member states of the EU. Observe national and local regulations
where the device is used.
This device may be restricted for use, depending on the local network.
Restrictions or Requirements in following countries:
Operations in the 5.15-5.25 GHz band are restricted to indoor usage only.
Warranty information
Site internet: www.neffos.fr
Adresse postale: Bâtiment Equateur, 16-18 avenue Morane Saulnier,
78140 Vélizy-Villacoublay, France.
Adresse des bureaux: Bâtiment Equateur, 16-18 avenue Morane Saulnier,
78140 Vélizy-Villacoublay, France.
Téléphone standard: +33 (0)5 63 21 27 41
Assistance technique: support.fr@neffos.com (du lundi au vendredi de 9h à 18h, hors jours fériés)
Adresses e-mail:
Questions d’ordre général: info.fr@neffos.com
Commerciales: sales.fr@neffos.com
Assistance technique: support.fr@neffos.com
Service après-vente: rma.fr@neffos.com
AT BE BG CH CY CZ DE DK
EE EL ES FI FR HR HU IE
IS IT LI LT LU LV MT NL
NO PL PT RO SE SI SK UK
Déclaration de conformité
Nous, TP-Link Technologies Co., Ltd.,
résidant au Building 24 (étages 1,3,4,5) and 28 (étages 1-4) à Central Science and Technology Park,
Shennan Rd, Nanshan, Shenzhen, Chine
déclarons sous notre propre responsabilité que le produit :
Modèle: TP903A
Utilisation prévue: Neffos X1 MAX FDD-LTE Smartphone
Ce produit est en conformité avec les normes suivantes et/ou aux autres documents normatifs:
1. Santé
• EN 50360: 2001/AC 2012; EN50566: 2013/AC 2014; EN 62311: 2008; EN 62209-1: 2006; EN 62209-2:
2010
2. Sécurité
• EN 60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013; EN 50332-1: 2013; EN 50332-2: 2013
3. Compatibilité électromagnétique
• Draft EN 301 489-1 V2.2.0
• Final draft EN 301 489-3 V2.1.1
• Draft EN 301 489-17 V3.2.0
• Draft EN 301 489-19 V2.1.0
• Draft EN 301 489-52 V1.1.0
4. Utilisation du spectre radioélectrique
• EN 300 328 V2.1.1; Draft EN301 893 V2.1.0
• EN 301 511 V12.5.1; EN 300 440 V2.1.1; Draft EN 303 413 V1.1.0
• EN 301 908-1 V11.1.1; EN 301 908-2 V11.1.1; EN 301 908-13 V11.1.1
Nous déclarons que le produit susnommé est conforme à toutes les exigences des directives:
RED Directive (2014/53/EU),
Tous les rapports des normes appliquées ont reçu l’avis positif de l’organisme notifié:
ACB, 6731 Whittier Avenue, Suite C110 McLean, VA 22101, U.S.A
Marque d’identification:
La documentation technique en rapport avec l’équipement ci-dessus sera disponible à:
TP-Link Technologies Co., Ltd.
résidant au Building 24 (étages 1,3,4,5) and 28 (étages 1-4) à Central Science and Technology Park,
Shennan Rd, Nanshan, Shenzhen, Chine
Personne habilitée:
Tu Qianliang
Vice-président directeur
Date: 2017/01/20
est une marque déposée ou une marque de commerce enregistrée de Neffos Limited. TP-Link
est responsable de Neffos.
Android est une marque déposée de Google Inc.
La marque et les logos Bluetooth® sont des marques déposées appartenant à Bluetooth SIG, Inc. et
toute utilisation de ces marques par Neffos Limited est soumise à une licence.
Les noms d’autres marques déposées, de produits, de services et d’entreprises mentionnés peuvent
être la propriété de leurs propriétaires respectifs.
Déclaration relative au logiciel tiers
Neffos ne détient pas les droits de propriété intellectuelle sur le logiciel et les applications tiers fournis
avec ce produit. Par conséquent, Neffos ne fournira aucune garantie quelle qu’elle soit pour le logiciel
et les applications tiers. Neffos ne fournira pas non plus d’aide aux clients qui utilisent le logiciel et les
applications tiers, et décline toute responsabilité relative aux fonctionnalités ou aux performances du
logiciel et des applications tiers.
Les services du logiciel et des applications tiers peuvent être interrompus ou résiliés à tout moment, et
Neffos ne garantit la disponibilité d’aucun contenu ou service. Les prestataires de services tiers four-
nissent du contenu et des services au moyen d’un réseau ou d’outils de transmission indépendants du
contrôle de Neffos.