Unitron Insera - Full shell Mode d'emploi

Insera in-the-ear (ITE)

hearing aid guide

Guide pour les

instruments auditifs

intraauriculaires Insera

A Sonova brand

Thank you

Thank you for choosing these hearing aids.

We care deeply about people with hearing

loss. We work closely with hearing healthcare

professionals to make advanced, purpose-

driven solutions available to everyone.

Because hearing matters.

This user guide applies to the following models:

Year of introduction: 2017

T Insera

™

Pro

T Insera

™

800

T Insera

™

700

T Insera

™

600

T Insera

™

500

Merci

Merci d’avoir choisi ces instruments auditifs.

Nous nous dévouons entièrement aux

personnes sourant de perte auditive. Nous

travaillons en étroite collaboration avec

des audioprothésistes an de proposer des

solutions de pointe, adaptées aux besoins de

tous. Parce que l'audition, c'est essentiel.

Ce guide d’utilisation s’applique aux modèles

suivants :

Année de lancement : 2017

T Insera

™

Pro

T Insera

™

800

T Insera

™

700

T Insera

™

600

T Insera

™

500

Your hearing aids

Hearing healthcare professional: _______________

___________________________________________

Telephone: _________________________________

Model:_____________________________________

Serial number: ______________________________

Replacement batteries:

Size 10A Size 312 Size 13

Warranty: __________________________________

Program 1 is for: ____________________________

Program 2 is for: ____________________________

Program 3 is for: ____________________________

Program 4 is for: ____________________________

Date of purchase: ____________________________

Vos instruments auditifs

Audioprothésiste : ___________________________

___________________________________________

Téléphone : _________________________________

Modèle : ___________________________________

Numéro de série : ____________________________

Piles de remplacement :

Taille10A Taille312 Taille13

Garantie : __________________________________

Le programme1 correspond à: ________________

Le programme 2 correspond à : ________________

Le programme 3 correspond à : ________________

Le programme 4 correspond à : ________________

Date d'achat : _______________________________

Quick reference

10A

312

13

On

O

2 beeps

every

30 minutes

Changing batteries

Push button Rotary dial

switching programs

volume control

forward=louder,

back=soer

Low battery

warning

Battery size On/O

Battery symbol

13

312

10

13

312

10

Aide-mémoire

10A

312

13

Marche

arrêt

2 bips

chaque

30 secondes

Remplacement des piles

Bouton Bouton rotatif

changer de programme

contrôle du volume

contrôle du volume;

vers l’avant=plus fort,

vers l’arrière=plus bas

Avertissement de

pile faible

Type de pile Marche/arrêt

13

312

10

13

312

10

Symbole de pile

Table des matièresTable of contents

Aperçu de vos instruments auditifs ......................................... 46

Avertissements ........................................................................48

Technologie SoundCore ........................................................... 54

EarMatch .................................................................................. 54

Mise en place de vos instruments auditifs dans vos oreilles .. 55

Mise en marche et arrêt de vos instruments auditifs .............. 57

Information sur la pile .............................................................. 58

Masqueur d'acouphènes .........................................................61

Instructions d'utilisation .......................................................... 64

Utilisation du téléphone .......................................................... 72

Protection de vos instruments auditifs .................................... 75

Nettoyage de vos instruments auditifs .................................... 77

Accessoires ..............................................................................78

Aides de suppléance à l'audition ............................................. 82

Guide de dépannage ................................................................ 83

Information et explications sur les symboles .......................... 87

Information sur la conformité ..................................................89

Commentaires du client ........................................................... 91

Remarques supplémentaires ................................................... 92

Your hearing aids at a glance ..................................................... 2

Warnings .................................................................................... 4

SoundCore technology ............................................................... 9

EarMatch .................................................................................... 9

Putting your hearing aids in your ears ...................................... 10

Turning your hearing aids on and o ........................................12

Battery information ...................................................................13

Tinnitus masker ....................................................................... 16

Operating instructions ..............................................................19

Using the telephone ................................................................. 26

Protecting your hearing aids .................................................... 29

Cleaning your hearing aids ....................................................... 30

Accessories ...............................................................................31

Assistive listening devices ....................................................... 34

Troubleshooting guide ............................................................. 35

Information and explanation of symbols ................................. 39

Compliance information ............................................................41

Patient feedback ...................................................................... 43

Additional notes ....................................................................... 44

2 3

Your hearing aids at a glance

1 Microphone - sound enters your hearing aids

through the microphones. Microphone shield -

protects microphones from dirt & debris

2 Push button - switches between listening

programs or changes the volume level,

depending on your customized tting.

3 Battery door (on & o) - close the door to turn on

your hearing aids, open the door all the way to

turn o your hearing aid or to change the battery

4 Rotary dial - controls the volume

5 Vent - aids in the reduction of occlusion making

your own voice sound better

6 Removal handle - assists in removing very small

hearing aids from the ear canal

Full shell directional

Half shell / canal directional

Mini canal directional

Mini canal omni

IIC (Invisible-in-the-canal)

CIC (Completely-in-the-canal)

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

4

3

5

Half shell/canal omni

1

2

4

3

5

6

1

2

3

5

6

1

2

3

5

6

4 5

your hearing healthcare professional and

contact your physician.

In the unlikely case that any parts remain

in the ear canal aer the removal of the

hearing aid, contact a physician immediately.

Remove your hearing aids for CT and

MRI scans or for other electromagnetic

procedures.

Special care should be exercised in wearing

hearing aids when maximum sound

pressure levels exceed 132 decibels. There

may be a risk of impairing your remaining

hearing. Speak with your hearing healthcare

professional to ensure the maximum output

of your hearing aids is suitable for your

particular hearing loss.

Magnet and battery warnings

Never leave hearing aids, batteries or

magnets where small children and pets

can reach them. Never put hearing aids or

batteries in your mouth. If a hearing aid

or battery is swallowed, call a physician

immediately.

Warnings

The intended use of hearing aids is to

amplify and transmit sound to the ears and

hereby compensate for impaired hearing.

The hearing aids (specially programmed for

each hearing loss) must only be used by the

intended person. They should not be used

by any other person as they could damage

hearing.

Hearing aids should only be used as

directed by your physician or hearing

healthcare professional.

Hearing aids will not restore normal

hearing and will not prevent or improve a

hearing impairment resulting from organic

conditions.

Do not use your hearing aids in explosion

hazard areas.

Allergic reactions to hearing aids are unlikely.

However, if you experience itching, redness,

soreness, inflammation or a burning

sensation in or around your ears, inform

6 7

Your hearing aids use the most modern

components to provide the best possible

sound quality in every listening situation.

However, communication devices such as

digital cell phones can create interference

(a buzzing sound) in hearing aids. If you

experience interference from a cell phone

being used close by, you can minimize this

interference in a number of ways. Switch

your hearing aids to another program, turn

your head in a dierent direction or locate

the cell phone and move away from it.

Labeling

The serial number and year of manufacture are

located on the outside of the hearing aid.

The magnet may aect some medical

devices or electronic systems. Always keep

the magnet (or the telephone equipped

with the magnet) at least 30 cm (12”) away

from pacemakers, credit cards or other

magnetically sensitive devices.

Too high distortion during dialing or

phoning may mean that the phone handset

is stressed by the magnet. To avoid any

damage, please move the magnet to

another place on the telephone receiver.

Precautions

The use of hearing aids is only part of

hearing rehabilitation; auditory training and

lip reading instruction may be required as

well.

In most cases, infrequent use of hearing

aids does not provide full benet. Once you

have become accustomed to your hearing

aids, wear your hearing aids everyday all

day.

8 9

Cell phone compatibility rating

Some hearing aid users have reported a buzzing

sound in their hearing aids when they are using

cell phones, indicating that the cell phone and

hearing aid may not be compatible. According

to the ANSI C63.19 standard (ANSI C63.19-

2006 American National Standard Methods of

Measurement of Compatibility Between Wireless

Communications Devices and Hearing Aids), the

compatibility of a particular hearing aid and cell

phone can be predicted by adding the rating for

the hearing aid immunity to the rating for the cell

phone emissions. For example, the sum of the

hearing aid rating of 4 (M4) and a telephone rating

of 3 (M3) would result in a combined rating of 7.

Any combined rating that equals at least 5 would

provide “normal use”; a combined rating of 6 or

greater would indicate “excellent performance.”

The immunity of this hearing aid is at least

M4/T4*. The equipment performance

measurements, categories and system

classications are based upon the best

information available but cannot guarantee that

all users will be satised.

* For models featuring a telecoil input option

Note: The performance of the individual

hearing aids may vary with individual cell

phones. Therefore, please try this hearing aid

with your cell phone or, if you are purchasing

a new phone, please be sure to try it with your

hearing aid prior to purchase. For additional

guidance, please ask your hearing healthcare

professional for the booklet entitled “Hearing

aid compatibility with digital wireless cell

p h o n e s .”

SoundCore technology

SoundCore

™

includes four intelligent features

working together to understand your listening

environment making the fluid adjustments

needed so you can actively participate in every

conversation across every environment.

EarMatch

The EarMatch

™

process provides the best

personalized performance by compensating for

your unique ear shape.

10 11

Putting your hearing aids in your ears

Your hearing aids may be color-coded on the

battery door and/or the label on the hearing aid:

red=right ear; blue = le ear.

Inserting your hearing aid

1. Hold the hearing aid between

your thumb and index nger

with the battery door facing

away from your ear.

2. If your hearing aid has a

removal handle, insert by

holding the hearing aid with

the removal handle at the

bottom.

3. Gently insert the canal

portion of the hearing aid

into your ear using your index

nger to push back and tuck

the hearing aid completely

into place. It should t snugly

and comfortably. Gently pull down and

back on your earlobe to help you insert the

hearing aid into your ear canal more easily.

1.

2.

3.

Removing your hearing aid

1. To remove your hearing aid,

grasp it with your thumb and

index nger. If your hearing

aid has a removal handle,

gently pull on it to remove

your hearing aid.

2. Move your jaw up and down

or apply pressure to the back

of your ear to help loosen the

hearing aid.

Note: Do not use the controls or the battery

door to remove your hearing aids.

1.

2.

12 13

Turning your hearing aids on and o

The battery door acts as an on and o switch.

1. On: Close the battery door

fully.

Note: It may take ve

seconds before the hearing

aid turns on. Your hearing

healthcare provider can

increase the start up delay if

required.

2. O: Open the battery door

to turn o the hearing aid

and change the battery.

1.

2.

Battery information

Low battery warning

Two long beeps indicate the hearing aid battery

is low. Aer the low battery warning, sounds

may not be as clear. This is normal and can be

xed by changing the batteries.

If you can’t hear the low battery warning, your

hearing healthcare professional can change its

pitch or loudness. If you prefer, it can be turned

o entirely.

Your hearing aids are designed to generate a

low battery warning every 30 minutes until you

change the batteries, but depending on the

condition of the batteries, they may die before

another low battery warning occurs. Therefore,

it is recommended that the batteries are

replaced as soon as possible once you hear the

low battery warning.

14 15

Replacing the battery

1. Gently swing out the battery door with your

ngernail.

2. Grasp the battery with your thumb and

index nger and remove.

3. Insert the new battery into the battery

compartment with the plus (+) sign on the

battery facing the same way as the battery

indicator on the battery door. This will

ensure that the battery door closes properly.

Note: If the battery is inserted incorrectly, the

hearing aid will not turn on.

4. Close the battery door.

Caring for batteries

• Always discard batteries in a safe and

environmentally friendly way.

• To prolong battery life, remember to turn

your hearing aids o when not in use,

especially when asleep.

• Remove the batteries and keep the battery

door open while hearing aids are not being

worn, especially when asleep. This will allow

internal moisture to evaporate.

Battery symbol

13

312

10

13

312

10

16 17

Tinnitus masker

Tinnitus masker uses broadband noise to

provide temporary relief of tinnitus.

Tinnitus masker warnings

The tinnitus masker is a broadband sound

generator. It provides a means of sound

enrichment therapy that can be used as

part of a personalized tinnitus management

program to provide temporary relief from

tinnitus.

The underlying principle of sound

enrichment is to provide supplementary

noise stimulation which can help defocus

your attention from your tinnitus and avoid

negative reactions. Sound enrichment,

coupled with instructional counseling, is an

established approach to managing tinnitus.

Air conduction hearing aids with the

tinnitus masker are to be tted by a hearing

healthcare professional familiar with the

diagnosis and management of tinnitus.

Should you develop any side eects

while using the tinnitus masker, such as

headaches, nausea, dizziness or heart

palpitations or experience a decrease

in auditory function such as decreased

loudness tolerance, worsening of tinnitus, or

speech not as clear, you should discontinue

use of the device and seek medical

attention.

The volume of the tinnitus masker can be

set to a level which could lead to permanent

hearing damage when used for a prolonged

period of time. Should the tinnitus masker

be set to such a level in your hearing aid,

your hearing healthcare professional will

advise you of the maximum amount of time

per day you should use the tinnitus masker.

The tinnitus masker should never be used at

uncomfortable levels.

18 19

Important information

The tinnitus masker generates sounds that are

used as part of your personalized temporary

tinnitus management program to provide

relief from tinnitus. It should always be

used as prescribed by a hearing healthcare

professional who is familiar with the diagnosis

and treatment of tinnitus.

Good health practice requires that a person

reporting tinnitus have a medical evaluation by

a licensed ear physician before using a sound

generator. The purpose of such an evaluation

is to ensure that medically treatable conditions,

which may be causing tinnitus, are identied

and treated prior to using a sound generator.

The tinnitus masker is intended for adults 18

years of age or older who have both hearing

loss and tinnitus.

Operating instructions

Your hearing aids may come with two controls

that allow you to further adjust them – a rotary

dial and a push button. Your hearing aids may

also come with a IIC remote.

Rotary dial

The rotary dial on your hearing aids

can be set up as a volume control.

Volume control

If the rotary dial has been congured as a

volume control:

• Rotate dial slowly forward towards your

nose to increase the volume

• Rotate the dial slowly backward away from

your nose to decrease the volume

The optional remote control also allows you to

adjust your volume levels; please refer to the

remote control user guide for more information.

20 21

As you change the volume level, your hearing

aids will beep.

Volume setting Beeps

Suggested volume level 1 beep

Turning volume up

short beep

Turning volume down

short beep

Maximum volume level

2 beeps

Minimum volume level

2 beeps

Push button

The push button on your

hearing aids can be either a

program control, a volume

control or a combination of both.

Program control

If the push button has been congured as a

program control, each time you push the button,

you will move to a dierent hearing aid program.

Your hearing aids beep to indicate which

program you are in.

Program setting Beeps

Program 1 (e.g. automatic program) 1 beep

Program 2 (e.g. speech in noise)

2 beeps

Program 3 (e.g. easy-t/telephone)

3 beeps

Program 4 (e.g. music)

4 beeps

Easy-t/telephone

short melody

DuoLink (if enabled) Opposite ear beeps

the same as side

being adjusted

Please see the front of this booklet for a listing of

your personalized programs.

22 23

Volume control

If your push button has been congured as a

volume control, either:

• Push the button on your right hearing aid to

increase the volume, and

• Push the button on your le hearing aid to

decrease the volume

or:

• Push the button to step through your volume

levels

As you change the volume control, your hearing

aids will beep.

Volume setting Beeps

Suggested volume level 1 beep

Turning volume up

short beep

Turning volume down

short beep

Maximum volume level

2 beeps

Minimum volume level

2 beeps

Program/volume control push button

If your hearing healthcare professional has

congured one hearing aid to be a program

control and the other hearing aid to be a volume

control:

• Push the button on your right / le

hearing aid to access your dierent

programs, and

• Push the button on your right / le

hearing aid to step through your volume

levels

24 25

Tinnitus masker

If your hearing healthcare professional has

congured both a tinnitus masker program and

a volume control, you can adjust the tinnitus

masker level while you are in the tinnitus

masker program. To adjust the noise level,

either:

Rotary dial

• Rotate dial slowly forward towards your

nose to increase tinnitus masker, and

• Rotate the dial slowly backward away from

your nose to decrease the tinnitus masker

Push button (right/le)

• Push the button on your right hearing aid

to increase the tinnitus masker, and

• Push the button on your le hearing aid to

decrease the tinnitus masker

Push button (steps)

• Push the button to step through your

tinnitus masker volume levels

As you change the level, your hearing aids will

beep.

DuoLink

If DuoLink is enabled, when you change the

volume or program settings on one hearing aid,

the other one changes as well. DuoLink works

for both the push button and the rotary dial.

For example, if your push button is congured

as a program control and DuoLink is enabled,

when you push the button on one hearing aid,

the program will change on both hearing aids.

26 27

Using the telephone

Push button

Your hearing healthcare professional may have

set up a phone program on your hearing aids

that you can access using the push button or

optional remote control.

Easy-t

Your hearing aids may also have a telephone

feature, which automatically switches to a

dedicated telephone program when a receiver

is brought close to one of your hearing aids. You

will hear a short melody when you switch to the

easy-t program. When the receiver is moved

away from the hearing aid it will automatically

return to the previous listening program.

If your hearing aid doesn’t automatically switch

to the easy-t program when a receiver is held

to your ear, you may need to attach an easy-t

magnet to your telephone. The magnet is

designed to strengthen the magnetic eld at

the earpiece of the telephone.

To attach the optional magnet:

1. Clean the telephone receiver.

Hold the magnet near

the “listening end” of your

telephone receiver and release

it. The magnet will flip to the

appropriate side and seek

the optimal position on the

telephone receiver.

2. Place the double-sided tape

in this optimal position on the

telephone receiver.

3. Attach the magnet to the tape.

Your hearing healthcare professional may also

have set up a phone program that you can

access through your optional remote control.

1.

2.

3.

28 29

Binaural Phone

The Binaural Phone feature allows you to hold a

phone to one ear and hear the sound clearly in

both ears. No accessories are required.

Binaural Phone is available in your hearing aids

through:

Push button

Easy-t

If your hearing aids are congured to work with

the wireless uDirect

™

or uStream streamers,

you might benet from a Bluetooth

®

hands-free

option. Refer to the uDirect or uStream user

guide for more information.

Protecting your hearing aids

• Open the battery door when not in use.

• Always remove your hearing aids when

using hair care products. The hearing aids

can become clogged and cease to function

properly.

• Do not wear your hearing aids in the bath or

shower or immerse them in water.

• If your hearing aids do become wet, do

not attempt to dry them in an oven or

microwave. Do not adjust any controls.

Open the battery doors immediately, and

allow your hearing aids to dry naturally for

24 hours.

• Protect your hearing aids from excessive

heat (hair dryer, vehicle glove box or

dashboard).

• Regular use of a dehumidier, such as a

Dri-Aid kit, can help prevent corrosion and

prolong the life of your hearing aids.

• Do not drop your hearing aids or knock them

against hard surfaces.

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