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I IIIII
IIII
I
Ill
4-698-500-01
SONY@
LIMITED
WARRANTY
U.S. and Canada only -1 year
Camcorder,
Digital
Still
Camera,
Interchangeable
Lens
Digital
Camera
Interchangeable
Lens,
Accessory
S0ny
Electronics
I
nc.
so
lely
for
purchases
made
In
the Uni
ted
States
and
Sony
of
Canada
Ltd.
solely
for
purchases made
In
Canada
(c0fleclively
"Sony")
warrants
this
product
against defects in materi
al
or
workmansh
ip for the original owner
and
any
subsequent
end
user
owner(s)
("
You"
or
"You,")
for
the
time
period set f
orth
above
as set
forlh
herei
n.
Pursuant to
this
Limited
Warranty
, Sony
will,
at its
opt
ion,
(I)
repair
.the
product
using
new
or
refurbished
parts or
(i
i}
replace
the
product
with a
new
or recertified/refurbished
product of the
same-
(or simil
ar)
model.
For
purposes of
th
is
Lim
ited
Warranty
, "recertified" or "
refurbishe-d
" means a product or part that
has
been
returned
to
Its
original
specificatio
ns.
In the event of a defect, these are Your exclusive remedies. Sony does not war
rant
that the
operation
of
the
product
will
be
uninterrupted
or
error-free.
Term: For the time period set forth above from the original da
te
of purchase of the product when purchased directly from Sony
or
Sony authorized dealer
(To
determine if a dealer is in the Sony authorized dealer network, please visit
US:
www.sony.com/reta
1lers;
Canada: https://dealerlocator.sony.ca/locator; or contact
Sony directly), Sony will,
al
its option, repair or replace with a
new,
recertified or refurbished product or part, any product or part determined to be defectiv
e.
This
Limited W
ar
ranty covers only the hardware components packaged with the product. II does not cover separate accessories, technical assistqnce for hardware
or software usage and it does not cover any software products whe
th
er or not contained
In
the product, and
either
included content; any such software
or
other included
content is
provide-ct
"AS IS" unless expressly provided for in any enclosed softw.
are
Limited Warranty or
End
User License Agreement. Please refer
t9
the End User
License Agreement(s) Included wlth the product
for
Your
rights and obligations with respect
to
the software or other included content. If
You
purchased an extended
service
plan
, please refer to the service plan for the coverage, duralion
and
terms of service. Extended service plans are not governed
by
this Limited
Warranty.
To obtain warranty service,
You
must
deliver
the
product,
in
either
its
original
packaging
or
packaging
affording
an
equal
degree
of
protection
to
a
Sony
aulhorized
service
center
together
with
a
dated
purchase
rece
ipt
in
order
to
Obtain
warranty
service.
Sony
cannot
guarantee
·
that
it
will
be
able
to
repair
any
product
under
this
warranty
or
make
a
product
exchange
without
risk
lo or
loss
of
software
or
data
. It
is
Your
responsibility to remove
or
backup any removable
me-dia
or
parts,
data,
software
or
other materials
You
may
have stored
or
preserved on Your product. It is likely that any media
or
parts,
data,
software,
or
other materials (like pictures, music, videos, etc.) will be lost
or
reformatted
during service
and
Sony will not be responsible for any such damage
or
loss.
Contact
the
followi11g
f0r
specific
instructions
on
how
to
Obtain
warranty
servi
ce
for
Your
product
For purchases made in the UNITED STATES: Visit Sony's Website: www.sony.com/support
Or
call the Customer Experience Center: 1-800,222-SONY (7669)
To
register
Your
product or for contact information
to
purchase accessories
or
parts go to Sony's Website
For purchases made
in
CANADA: Visit Sony's Website: www.sony.ca/support
Or
call the Customer Experience Center: 1-877-899-SONY (7669)
To
register
You
r product 0r for contact Information
to
purchase accessories or parts go
to
Sony's
We
bsite
On-site service for televisions of certain dimensions
may
be
available to a customer living w,lthin a 50km radius of an authorized Sony service facility, provided the
residence can
be
accessed
by
an
on-road service vehicle.
Repair/Replacement Warranty: This Limited Warranty shall apply to any repair, replacement part
or
replacement, recertified
or
refurbished product for the
remainder of the original Limited Warranty period or for ninety (90) days, whichever Is l0nger Any
P.arts
or producl replaced under
th
is Limited Warranty
Will
become
the property of Sony. Any replacement, recertified
or
refurbished product provided under this
Lim1led
Warranty may, at Sony's optio
n,
vary in color and/or cosmetic
design from the original product and may not Include any original engraving or similar customization/personalization.
Sony is
not
responsible
for
,
and
th
is
Lim
ited
Warranty
does
not
cover
,
any
damage
arising
from
a
failure
t0
operate
the product wllhin its
Intended
uses,
or
otherwise
follow
lhe ow1
1er's
manual and
safety
instructions
relating
to the pr
oduct's
use
and
in
stallation.
This
Limited
Warranty
on
ly
covers
product issues caused by
defects
in material or
workmanship
during ordinary consumer
use.
This
Limited
Warranty
does
not
cover
pr
oducts
purchased
from
sources o
th
er
th
an
Sony or a
Sony
authorized
dea
ler
(including
non-
authorized
online
auctions},
or
issues
due
to:
m outdoor
exposure
and
other acts of
nature;
(11)
power
surges;
(
iii
)
accidental
damage;
9v)
abuse;
(v)
li
mitations
of technol
ogy;
(vi)
cosmetic
damage
;
(vlQ
eontac
l with liquid, heal,
hum
i
cfl(y
or
perspiration
,
sand
,
smoke,
or f
oreign
materials;
(vi
ii)
use
of parts or supplies
no
t
sold
or
authorized
by Sony; (i
x)
servi
cing
not
authorized
or
perfori'ne-d
by
Sony
or a
Sony
autho
ri
ze-ct
service
cen
ter;
(x)
computer
or
Internet
viruses
,
bugs
, worms, or
Trojan
Horses;
(x
i)
ma
lf
unctions
due
to
peripherals/acx::essories
;
(xii)
modi~cations
of or
to
any
part
of
the
product,
Includ
i
ng
"
rooting"
or o
th
er modifications to
control
the
behavior
of
the
product
or
any
factory
i
nstalled
operating
system;
(xiii)
consumable
parts
such
as
batteries;
or (xiv) any product where
the
ractory-applie-d
serial number
has
been
allere-d
or
removed
from
the
producL
Further,
to
the
extent
this
product
incorporates
use
of a displ
ay
,
please
note
Iha! a
displ1;1.y
contains
hundreds
of
thousands
of
Individual
pixels
,
and
displays
typ
ically contain a
small
number of pixels that do not
function
properly.
Th
is
Lim
ited Warranty does pot cover
up
to
.
01
%
pixel
outages
(small
dot pi
cture
elemen
.
ts
that
are
dark or
Incorrectly
illuminate-ct).
This Limited Warranty does not cover Sony products sold "AS IS" or "WITH ALL
FA
ULTS
" or consumables (;;uch as fuses or disposable batteries). Sony will
not
replace missing components from any package purchased "Open
Box"
or "AS
IS".
This Limit
ed
Warranty is
vali
d only in the United States
and
Cana
da
{as applicable).
LIMITATION ON DAMAGES: SONY SHALL
NOT
BE LIABLE
FOR
ANY
INCIDENTAL OR CONSEQUENTIAL
DAMAGES
FOR
BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY OR CONDITION ON THIS
PRODUCT.
NOR SHALL
RECOVERY
OF
ANY KIND AGAINST SONY BE
GREATER
THAN THE ORIGINAL
PURCHASE PRICE OF THE PRODUCT
FROM
SONY OR
AN
AUTHORIZED SONY DEALER.
DURATION
OF
IMPLIED WARRANTIES OR CONDITIONS: EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE
LAW,
ANY IMPLIED WARRANTY OF
MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT
IS
LIMITED IN DURATION
TO
THE DURATION
OF
THIS LIMITED
WARRANTY.
Some jurlsdiclions do not allow the exclusion or limitati
on
of incidental or cons
equ
entia
l damages, or allow limitations
on
how
long
an
implied
war
ranty lasts, so
th
e
above
limitati
ons
or exclusions may not apply to
You.
This
Lim
ited
Warranty
gives
You
spe
cific l
egal
rights
and
You
may have other rights
which
vary
from
jurisdiction
to
jurisdiction.
For purchases made in the U.S.: Read the following Dispute Resolution/Arbitration provision carefully. It details Your rights and instructions should a
dispute related
to
the product arise.
What Happens
If
We
Have A
Di
spute: Should a dispute or claim
ar
ise related
to
the product,
Your
purchase and/or use of the product, the terms of this Limited
Warranty, or any service provided under the terms of t.hls Limited Warranty (Including any repair or replacement) C'Dispule"),
You
and Sony agree
tha1
the Dispute
shall be resolved exclusively through binding arbitration. YOU UNDERSTAND AND ACKNOWLEDGE THAT
BY
AGREEING TO ARBITRATION, YOU
ARE
GIVING UP THE RIGHT TO
LIT
IGATE (OR PARTICIPATE IN
AS
A PARTY OR CLASS MEMBER) IN
ANY
DISPUTES
IN
COURT. You also agree that ANY
DISP
UT
E RESOLUTION PROCEEDI
NG
WILL ONLY CONSIDER YOUR INDIVIDUAL CLAIMS, AND BOTH PARTIES AGREE NOT TO HAVE
ANY
DISPUTE
HEARD AS A CLASS ACTION, REPRESENTATIVE ACTION, CONSOLIDATED ACTION, OR PRIVATE ATTORNEY GENERAL ACTION. Despite the above,
You
have
th
e right to
lit,ig
ate any Dispute
on
an individual basis in small claims court or other similar court of limited jurisdiction.
to
1he
extent the amount at issue does
not exceed $15,000, and as long as such court
has
proper jurisdiction and all other requirements (including the amount in controversy) are satisfied.
Arbitration Instructions.
To
begin Arbitration, either
You
or Sony must make a written demand
to
the other
for
arbitration. The Arbitration
will
take place before a single
arbitrator. The arbitralion will be administered in keeping with· the Expedited Procedures of
the
Commercial Arbitration Rules and the Supplementary Proceedings
for
Consumer-Related disputes rRules") of the American Arbitration. Association ("AAA"), when applicable and in effect
when
the claim is filed.
You
may get a copy
of AAA's
Ru
les by contacling
AAA
at (800) 778-7879 0r visiting www.adr.org. The filing fees to begin and carry out arbitration
will
be shared between
You
and
Sony
,
but in no event shall
Your
fees ever exceed the amount allowable by the special
ru
les lor Consumers Disputes provid
ed
for
by .AAA, at which point Sony will
cover
all addlllonal administrative fees
and
expenses. This does not prohibit the Arbitrat0r from giving
the
winning party their
fees
and expenses of
th
e arbitration
when
appropriate pursuant
to
the Rules. Unless
You
and Sony agr
ee
differently, lhe arbitration will take place in the county and state where
You
five,
and applicable
federal
or state law shall govern the substance of any Dispute during the arbitrati
on
.
However,
the Federal
Arbi1ration
Act, 9
U.S.C.
§ 1, et seq., will govern the arbitration itself
an
d not
any
state law on arbitration. The Arbitrator's decision will be b
in
ding and
fina
l,
except for a limited right of appeal under the
Federal
Arbitration
Act.
Opt-Out
In
st
ructions. IF
YOU
DO N
OT
WISH TO
BE
BO
UN
D
BY
TH
E BINDING ARBITRATION PROVISION, THEN: (1)
You
must notify Sony in writing within 30
days of the date that
You
purchased the product; (2)
Your
written notification must be mailed to Sony Electronics Inc., 16535 Via Esprill0, MZ i 105. San Di
ego
CA
92127, Attn: Legal Department;
AND
(3)
Your
written notification must include (a)
Your
NAME, (bl
Your
ADDRESS, (c) the
DATE
You purchased
th
e product,
and
(d)
a clear statement that "
YOU
DO NOT WISH TO RESOLVE DISPUTES WITH
ANY
'SONY ELECTRONICS ENTITY THROUGH ARBITR
ATION
AND/OR
BE
BOUND
BY THE CLASS ACTION WAIVER."
..
Opting out of
this
dispute
resolution
procedure
will
not
affect
the
coverage
of the
Limited
Warranty
in
any
way,
and
You
will
continue
to
enjoy
the
benefits
of the Limited
Warranty.
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