Kenmore AllergenSeal Guide d'installation

Use & Care Guide

Manual de Uso y Cuidado

Manuel d'entretien et d'utilisation

Bagless Upright Vacuum

with Hair Eliminator™ Brushroll

Aspiradora de pie sin bolsa

Con cepillo para pelos Hair Eliminator™

Aspirateur Vertical Sans Sac

équipé de Brosse À Rouleau Hair

Eliminator™

Model/Modelo/Modèle: DU2109

www.kenmorefloorcare.com

Vacuum Cleaner Help Line:

1-877-531-7321 (US) / 1-844-608-3081 (CA)

8:00am - 5:00pm EST, M-F

- 2 -

Before Using Your New Vacuum Cleaner ........................................................................ 2

Packing List ..................................................................................................................... 2

Important Safety Instructions ........................................................................................3-4

Vacuum Cleaner Warranty .............................................................................................. 5

Parts and Features ...........................................................................................................6

Assembly Instructions ...................................................................................................7-8

Operating Instructions .................................................................................................9-13

Performance/Safety Features .................................................................................... 14-15

Vacuum Maintenance and Care ................................................................................. 16-21

Troubleshooting ........................................................................................................22-24

Requesting Assistance or Service ......................................................................Back Cover

TABLE OF CONTENTS

PACKING LIST

Your KENMORE VACUUM CLEANER is packaged with the following parts and components

assembled separately in the carton:

1 Upright Vacuum Cleaner

1 3-in-1 Combination Tool

1 Extension Wand

1 Flexible Hose

1 Handle

1 Screw Bolt

1 Use & Care Guide

Read this Use & Care Guide. It will help you assemble and operate your new Kenmore

vacuum cleaner in the safest and most effective way.

For more information about vacuum cleaner care and operation, call the Vacuum Cleaner

Help Line at 1-877-531-7321 (US) / 1-844-608-3081 (CA). You will need the complete model

and serial numbers when requesting information.

Your vacuum cleaner’s model and serial numbers are located on the Model and Serial

Number Plate. Use the space below to record the model number and serial number of your

new Kenmore vacuum cleaner.

Model No.____________________________________________

Serial No. ____________________________________________

Date of Purchase ______________________________________

Keep this book and your sales check (receipt) in a safe place for future reference.

BEFORE USING YOUR NEW VACUUM CLEANER

- 3 -

WARNING!

Your safety is important to us. To reduce the risk of fire, electrical shock, injury to persons

or damage when using your vacuum cleaner, follow basic safety precautions including the

following:

IMPORTANT SAFETY INSTRUCTIONS

• Use your vacuum cleaner only as

described in this Use & Care Guide.

Use only manufacturer’s recommended

attachments.

• Disconnect electrical supply before

servicing or cleaning out the brush area.

Failure to do so could result in the brush

unexpectedly starting, causing personal

injury from moving parts.

• Do not leave vacuum cleaner when

plugged in. Unplug from outlet when

not in use and before performing

maintenance.

• To reduce the risk of electrical shock - Do

not use outdoors or on wet surfaces.

• Do not allow to be used as a toy. Close

attention is necessary when used by or

near children.

• Do not use with a damaged cord or plug.

If vacuum cleaner is not working as it

should, has been dropped, damaged,

left outdoors, or dropped in water,

immediately discontinue use and call

1-877-531-7321 (US) / 1-844-608-3081

(CA) for assistance.

• Do not pull or carry by cord, use cord as

a handle, close a door on cord, or pull

cord around sharp edges or corners. Do

not run vacuum cleaner over cord. Keep

cord away from heated surfaces.

• Do not unplug by pulling on cord. To

unplug, grasp the plug, not the cord.

• Do not handle plug or vacuum cleaner

with wet hands.

• Do not put any objects into openings.

• Do not use with any opening blocked;

Read all instructions in this guide before assembling or using your vacuum cleaner.

keep free of dust, lint, hair, and anything

that may reduce air flow.

• Keep hair, loose clothing, fingers, and all

parts of body away from openings and

moving parts.

• Turn off all controls before unplugging.

• Use extra care when cleaning on stairs.

• Do not put on chairs, tables, etc. Keep on

floor.

• Do not use vacuum cleaner to pick

up flammable or combustible liquids

(gasoline, cleaning fluid, perfumes,

etc.), or use in areas where they may be

present. The fumes from these substances

can create a fire hazard or explosion.

• Do not pick up anything that is burning or

smoking, such as cigarettes, matches, or

hot ashes.

• Do not use vacuum cleaner without dust

cup and/or filters in place.

• Always clean the dust cup after

vacuuming carpet cleaners or freshener,

powders, and fine dust. These products

clog the filters, reduce airflow and can

cause damage to the vacuum cleaner.

Failure to clean the dust cup could cause

permanent damage to the vacuum

cleaner.

• Do not use the vacuum cleaner to pick

up sharp hard objects, small toys, pins,

paper clips, etc. They may damage the

vacuum cleaner or dust cup.

• You are responsible for making sure

that your vacuum cleaner is not used by

anyone unable to operate it properly.

- 4 -

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

Proper assembly and safe use of your vacuum cleaner are your responsibilities. Your vacuum

cleaner is intended for Household Use. Read this Use & Care Guide carefully for important

use and safety information. This guide contains safety statements under warning and caution

symbols.

AllergenSeal™ system lets you know that this vacuum traps 99.97% of dust and particles

down to 0.3 microns inside your vacuum, keeping them out of the air you breathe.

- 5 -

VACUUM CLEANER WARRANTY

LIMITED WARRANTY

FOR ONE YEAR from the date of sale this product is warranted against defects in material

or workmanship.

WITH PROOF OF SALE a defective product will be replaced free of charge.

The Kenmore brand is used under license. Direct all claims for warranty service to:

1-877-531-7321 (US) / 1-844-608-3081 (CA).

This warranty does not cover filters or belts, which are expendable parts that can wear

out from normal use within the warranty period.

This warranty is void if this product is ever used for other than private household purposes.

This warranty gives you specific legal rights, and you may also have other rights which

vary from state to state.

Cleva North America, Inc., Greenville SC 29607

- 6 -

PARTS AND FEATURES

It is important to know your vacuum cleaner’s parts and features to assure its proper and

safe use. Review these before using your vacuum cleaner.

To order a replacement part, call 1-877-531-7321 (US) / 1-844-608-3081 (CA).

REPLACEMENT PARTS

Item Part No.(US) Part No.(CA)

Foam Filter 561055105 561055105

Felt Filter 561055106 561055106

HEPA Media Exhaust Filter 561055118 561055118

Handle 571020102 571020102

Extension Wand 561055128 561055128

Flexible Hose 561055129 561055129

Screw Bolt 561072105 561072105

3-in-1 Combination Tool 571020105 571020105

Handle

Dust Cup

Release Button

Carrying

Handle

Dust Cup Lid

Release Button

Dust Cup

On/Off

Switch

Flexible

Hose

Lower

Hose

Storage

Motorized

Nozzle

Brushroll

Indicator

Light

Lower Cord

Hook

Power

Cord

Upper

Cord Hook

Upper

Hose

Storage

Suction

Control

Extension

Wand

3-in-1

Combination

Tool

Accessory

Storage

Connection

Hose

Exhaust Filter

Cover (HEPA

Media Exhaust

Filter Inside)

- 7 -

1. Insert the handle into the main body and

secure with one screw bolt provided.

NOTE: Tighten the screw bolt with a

screwdriver or a coin. Ensure that the screw

bolt is secured.

2. Insert the larger end of the extension

wand into the top of the connection hose

through the bracket until the wand is

fully seated on the post.

Ⅰ

Ⅱ

Ⅲ

Ⅳ

3. Insert the end of the flexible hose into

the main body by aligning marks as

shown in UNLOCKED (for cleaning).

Rotate the hose until marks align as

shown in LOCKED (for use). Then run the

flexible hose over the lower hose storage

and the upper hose storage. Insert the

other end onto the top of the extension

wand.

Before assembling the vacuum cleaner, check the PACKING LIST (page 2). Use this list to

verify that you have received all the components of your new Kenmore Bagless Upright

Vacuum Cleaner.

Please pay special attention to these hazard alert boxes, and follow any

instructions given. WARNING statements alert you to such hazards as fire,

electric shock, burns and personal injury. CAUTION statements alert you to

such hazards as personal injury and/or property damage.

ASSEMBLY INSTRUCTIONS

- 8 -

5. Make sure the upper and lower cord

hooks are in the proper position as

shown. Wrap the power cord loosely

around the upper and lower cord hooks.

NOTE: Make sure to wrap the power

cord around the upper cord hook first, and

then around the lower cord hook to avoid

damaging the power cord.

WARNING

Electrical Shock and Personal Injury

Hazard.

Wrapping the cord too tightly with

excessive stress on the cord may cause

cord damage. A damaged cord is an

electrical shock hazard and could cause

personal injury or damage.

ASSEMBLY INSTRUCTIONS

Upper Cord

Hook

Lower Cord

Hook

6. Lock power cord plug onto the power

cord.

Power Cord Plug

Power Cord

4. Insert the combination tool onto the

accessory storage post located on the

back of the main body.

1. Turn the upper cord hook to either side

to release the power cord.

- 9 -

CAUTION

Moving parts! To reduce the risk of personal injury, DO

NOT touch the brushroll when vacuum is on. Contacting the

brushroll while it is rotating can cut, bruise or cause other

injuries. Always turn off before servicing. Use caution when

operating near children or pets.

OPERATING INSTRUCTIONS

POWER CORD - RELEASE & USE

Upper Cord Hook

Upper Locking Notch

WARNING

To reduce the risk of electric shock, this

appliance has a polarized plug (one

blade is wider than the other). This plug

will fit in a polarized outlet only one

way. If the plug does not fit fully in the

outlet, reverse the plug. If it still does

not fit, contact a qualified electrician to

install the proper outlet. Do not change

the plug in any way.

2. Detach the power cord plug from the

power cord.

3. Be sure the power cord is locked into

the upper locking notch as shown. This

will help manage the power cord when

operating the vacuum cleaner.

UPRIGHT MODE

NOTE: Make sure the vacuum cleaner

is completely assembled and the dust cup

is empty before using. Do not operate

vacuum cleaner without filters in place.

1. Release the handle by placing foot on

the nozzle and pull back to change

handle position.

2. Turn on the vacuum cleaner by pressing

the On/Off switch to the “I” position

for cleaning bare floors and small area

rugs.

NOTE: The brushroll does not rotate

when the vacuum cleaner is in the “I”

position.

- 10 -

POWER CORD - RELEASE & USE

OPERATION MODES

On/Off Switch

WARNING

Personal Injury and Product Damage

Hazard

· When any abnormality/failure occurs,

stop using the product immediately and

disconnect the power plug.

· DO NOT use outlets above counters.

Damage from cord to items in

surrounding area could occur.

WARNING

Electrical Shock and Personal Injury

Hazard

Wrapping the cord too tightly puts stress

on the cord and can cause cord damage.

A damaged cord is an electrical shock

hazard and could cause personal injury

or damage

4. Plug the power cord plug into an outlet

located near the floor.

5. Press the On/Off switch to turn the

vacuum cleaner on.

6. Once you have completed vacuuming,

press the On/Off switch; unplug the

power cord plug from the outlet.

7. To restore power cord after use, turn the

upper cord hook to the upright position.

Then wrap cord loosely around cord

hooks.

4. Once you have completed vacuuming,

switch to the “O” position and unplug

the power cord from the power outlet.

NOTE: Select the right mode when

using this vacuum cleaner. Do not press

the switch to the “II” position when

cleaning the bare floor, otherwise it could

potentially damage the floor.

BRUSHROLL INDICATOR LIGHT

ABOVE FLOOR MODE

1. Place the vacuum cleaner in the upright

locked position.

2. Pull up to release the flexible hose for

above floor cleaning.

3. Choose the desired extension wand/

attachment and insert it into the flexible

hose.

4. Turn on the vacuum cleaner by pressing

the switch to the “I” position.

5. Once you have completed vacuuming,

switch to the “O” position and unplug

the power cord from the power outlet.

3. Press the switch to the “II” position for

cleaning carpets or rugs.

NOTE: The brushroll rotates when the

vacuum cleaner is in the “II” position.

- 11 -

OPERATION MODES

CAUTION

Do not allow the vacuum cleaner to

remain in one spot for any length of time

when the brushroll is turning. Damage

to carpet may occur.

Light Color

Status

Green, Continuous The brushroll is spinning

and working as it should.

Red, Continuous

There is a jam in the

brushroll area. Turn off and

unplug the vacuum, and

remove any blockages in

the nozzle.

No Light The brushroll is off.

Brushroll

Indicator Light

Ⅱ

Ⅰ

Ⅲ

Extension

Wand

3-in-1

Combination

Tool

3-IN-1 COMBINATION TOOL

The 3-in-1 combination tool can be

attached to the end of the flexible hose

and the extension wand. Slide the collar of

the tool over the open end of the hose or

wand.

Use the 3-in-1 combination tool in crevice

tool mode for cleaning in tight spaces such

as furniture, between cushions, and stairs.

See ATTACHMENT USE TABLE (page 13).

Set the combination tool in dusting brush

mode by pressing the release button and

sliding the dusting brush side of the brush

tool to the end of the combination tool.

Use in dusting brush mode for cleaning

loose surfaces such as drapes. See

ATTACHMENT USE TABLE (page 13).

To return the combination tool to crevice

tool mode, press the release button and

slide the brush tool down the combination

tool.

Press the release button to remove the

brush tool. Set the combination tool in

upholstery brush mode as shown. Use in

upholstery brush mode for cleaning fabric

surfaces such as fabric sofa. See

- 12 -

Upholstery

Brush

OPERATION MODES

ATTACHMENTS

CAUTION

When using attachments, be careful not

to over extend the flexible hose when

reaching. Trying to reach beyond the

hose stretch capability could cause the

vacuum cleaner to tip over.

CAUTION

DO NOT pull the vacuum cleaner

around the room by the hose. Property

damage or personal injury could result.

Dusting

Brush

Release

Button

CAUTION

Use attachments when the vacuum

cleaner is upright.

*Always clean attachments before using on fabrics.

- 13 -

ATTACHMENT USE TABLE

= Applicable

ATTACHMENT

CREVICE TOOL

DUSTING BRUSH

UPHOLSTERY BRUSH

Between

Furniture* Cushions* Drapes* Stairs Baseboards

Carpet Bare

CLEANING AREA

PERFORMANCE/SAFETY FEATURES

THERMAL PROTECTOR

This vacuum cleaner has a thermal

protector which automatically trips to

protect the vacuum cleaner suction motor.

If a clog prevents the normal flow of air to

the motor, the thermal protector turns the

motor off automatically. This allows the

motor to cool in order to prevent possible

damage to the vacuum cleaner.

To reset thermal protector: Turn the

vacuum cleaner off and unplug the power

cord from the outlet to allow the vacuum

cleaner to cool and the thermal protectors

to reset.

Check for and remove clogs, and

empty dust cup if necessary. Also check

and replace any clogged filters. Wait

approximately 50 minutes before restarting

vacuum cleaner.

HAIR ELIMINATOR™ BRUSHROLL

For best performance, the motorized

nozzle is equipped with a hair eliminator

brushroll, which prevents build-up of hair,

string and other debris on the brushroll.

To remove any hair wrapped around the

brushroll, simply continue vacuuming,

allowing the brushroll to automatically

remove the hair wrap and send it to the

dust cup.

BRUSHROLL RESET

The brushroll has built-in protection against

motor damage should the brushroll jam.

If the brushroll slows down or stops, the

brushroll overload protector shuts off the

brushroll motor and the brushroll indicator

light emits red light. The vacuum cleaner

suction motor will continue to run.

To correct problem: Turn off and unplug

the vacuum cleaner, remove obstruction,

then turn on the vacuum cleaner.

NOTE: Once the brushroll motor shuts

down, clear jam from the brushroll before

resetting.

If the problem persists, contact the vacuum

cleaner help line for assistance.

- 14 -

CAUTION

Always return the vacuum cleaner to

the upright position before using the

hose and attachments. Failure to do

so may result in overheating of the

brushroll motor and can cause the

thermal protectors to trip.

Comb Teeth

Brushroll Indicator

Light

CAUTION

Moving parts! To reduce the risk of

personal injury, DO NOT touch the

brushroll when vacuum is on. Contacting

the brushroll while it is rotating can cut,

bruise or cause other injuries.

PERFORMANCE/SAFETY FEATURES

SUCTION CONTROL

The suction control allows you to change

the vacuum cleaner suction for different

fabric and carpet weight.

· Rotate to “+” to increase suction on bare

floors.

· Rotate to “ ” to reduce suction and

increase maneuverability on carpets.

- 15 -

Increase

Suction Decrease

Suction

1. Turn off and unplug vacuum cleaner. DO

NOT drip water on vacuum cleaner.

2. To clean exterior, or to reduce static

electricity and dust build-up, wipe outer

surface with a clean, soft cloth that has

been dipped in a solution of mild liquid

detergent and water, then wrung dry.

Wipe dry after cleaning.

NOTE: Wash attachments in warm

soapy water, rinse and air dry. Do not

clean in dishwasher.

1. Replace flexible hose and attachments

in storage position if necessary (see

page 7 & 8).

2. Gather the cord and wrap it loosely

around the upper and lower cord hooks.

Lock plug retainer onto the power cord.

3. Store the vacuum cleaner in a dry,

indoor area, on the floor with the handle

locked in the upright position.

- 16 -

Always follow all safety precautions when performing maintenance to the vacuum cleaner.

VACUUM MAINTENANCE AND CARE

CLEANING EXTERIOR AND ATTACHMENTS

VACUUM CLEANER STORAGE

CAUTION

Do not use attachments if they are wet.

Attachments used in dirty areas, such as

under a refrigerator, should not be used

on other surfaces until they are washed.

They could leave marks.

WARNING

Electrical Shock and Personal Injury

Hazard

Wrapping the cord too tightly puts stress

on the cord and can cause cord damage.

A damaged cord is an electrical shock

hazard and could cause personal injury

or damage.

WARNING

Electrical Shock and Personal Injury

Hazard

Disconnect electrical supply before

servicing or cleaning the vacuum

cleaner. Failure to do so could result in

electrical shock or personal injury from

vacuum cleaner suddenly starting.

WARNING

The motorized nozzle is equipped with

sharp comb teeth inside. DO NOT touch

comb teeth when servicing or cleaning

the vacuum, or it may cause personal

injury.

NOTE: For best performance, empty

dust cup after every use. Never operate

vacuum cleaner without dust cup and

filters in place.

1. Slide the dust cup release button to

remove the dust cup from the main body.

2. Remove any clogs that might be located

in the suction port.

3. Position dust cup area of vacuum over

a waste receptacle. Press down on the

dust release button to open dust cup lid

and allow contents to drop into waste

receptacle.

4. Shake the dust cup to release any debris

that might hang in the pre-filter.

5. Reinstall and insert the dust cup into the

slots on the bottom of the main body,

then press the dust cup into locked slot

and click into place.

- 17 -

EMPTYING DUST CUP

WARNING

Always unplug power cord from

electrical outlet before performing any

service on vacuum cleaner.

Ⅰ

Ⅱ

Suction Port

Dust Cup

Release

Button

Dust Release

Button

The pre-filter is located inside the dust

cup. Clean the pre-filter as needed to

optimize suction power. If suction remains

weak after tapping the pre-filter clean,

it will be necessary to wash it to clean

off accumulated dust or hair. It is also

recommended to wash the pre-filter every

three months. See wash instructions in the

NOTE to step 4.

1. Remove the dust cup as outlined in the

EMPTYING DUST CUP (page 17).

NOTE: Make sure dust cup is free of

debris before opening.

2. Press the dust cup lid release button, and

open the lid.

3. Grasp pre-filter and rotate

counterclockwise as shown to remove.

4. Clean pre-filter by gently tapping over a

trash container. Tap on several sides to

ensure best cleaning.

NOTE: If necessary, rinse with cold

water only, DO NOT use detergent or

soap. Allow parts to dry 24 hours before

putting back into vacuum cleaner.

DO NOT wash in the dishwasher.

DO NOT install damp.

5. Place the pre-filter back into the

dust cup. Grasp pre-filter and rotate

clockwise to lock into place.

6. Reinstall the dust cup into the main

body. See installation instructions in the

EMPTYING DUST CUP (page 17).

- 18 -

PRE-FILTER CLEANING

Dust Cup

Lid Release

Button

It is recommended to clean the foam and

felt filters with cold water every three

months.

NOTE: When the cleaning of filters no

longer restores vacuum cleaner suction

to full power, or the filters are worn or

broken, replace the filters. To purchase

filters, call 1-877-531-7321 (US) /

1-844-608-3081 (CA).

Regularly clean and replace the filters to

keep the vacuum's suction power optimal.

1. Remove the dust cup as outlined in the

EMPTYING DUST CUP (page 17).

2. Remove the foam and felt filters.

3. Wash with cold water only, DO NOT

use detergent or soap. Squeeze by hand

and allow to air dry. Allow all filters to

dry 24 hours before putting back into

vacuum cleaner.

NOTE: DO NOT operate without foam

and felt filters installed.

DO NOT wash in the dishwasher.

DO NOT install foam and felt filters if

damp.

4. Replace foam and felt filters into the

vacuum cleaner.

5. Reinstall the dust cup. See EMPTYING

DUST CUP (page 17).

- 19 -

FOAM AND FELT FILTERS CLEANING

Foam Filter

Felt Filter

It is recommended to clean the HEPA

media exhaust filter with cold water every

year.

NOTE: When the cleaning of the filter

no longer restores vacuum cleaner suction

to full power, or the filter is worn or broken,

replace the exhaust filter. To purchase the

exhaust filter, call 1-877-531-7321 (US) /

1-844-608-3081 (CA).

1. Remove the exhaust filter cover by

pressing the release tab at the bottom of

the cover.

2. Remove the HEPA media exhaust filter

from vacuum cleaner.

3. Wash with cold water only, DO NOT

use detergent or soap. Allow to air dry.

Allow parts to dry 24 hours before

putting back into vacuum cleaner.

NOTE: DO NOT operate without

exhaust filter installed.

DO NOT wash in the dishwasher.

DO NOT install the filter if damp.

4. Replace the HEPA media exhaust filter

into the vacuum cleaner.

5. Insert the exhaust filter cover tabs into

the upper slots and lock the filter cover

into place by pressing the lower part of

the cover until a click is heard.

- 20 -

HEPA MEDIA EXHAUST FILTER CLEANING

Ⅰ

Ⅱ

Release Tab

HEPA Media

Exhaust Filter

Slots

Tabs

Ⅰ

Ⅱ

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Kenmore AllergenSeal Guide d'installation

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