THANK YOU for purchasing this high-quality product. Register your new refrigerator at www.whirlpool.com. In Canada, register your
refrigerator at www.whirlpool.ca.
For future reference, please make a note of your product model and serial numbers. These can be located on the inside wall of the
refrigerator compartment.
Model Number___________________________________________ Serial Number____________________________________________
Para obtener acceso a “Instrucciones para el usuario del refrigerador” en español, o para obtener información adicional acerca de su
producto, visite: www.whirlpool.com.
Necesitará su número de modelo y de serie, ubicado en el interior del compartimiento del refrigerador.
REFRIGERATOR
USER INSTRUCTIONS
W11224768A
TABLE OF CONTENTS / TABLE DES MATIÈRES
REFRIGERATOR SAFETY .............................................................. 2
Proper Disposal of Your Old Refrigerator ....................................3
INSTALLATION INSTRUCTIONS ................................................... 3
Unpack the Refrigerator ............................................................... 3
Location Requirements ................................................................4
Electrical Requirements ...............................................................4
Water Supply Requirements ........................................................4
Connect the Water Supply
(on some models) ........................................................... 5
Refrigerator Doors ........................................................................ 6
Reversibility Kit Instructions .......................................................12
Adjust the Doors ........................................................................12
REFRIGERATOR USE ..................................................................13
Using the Controls .....................................................................13
REFRIGERATOR FEATURES .......................................................14
Refrigerator Shelves ...................................................................14
Deli Drawer .................................................................................14
Crisper ........................................................................................14
FREEZER FEATURES ..................................................................15
Freezer Shelf ..............................................................................15
DOOR FEATURES ........................................................................15
Door Rails ...................................................................................15
Door Bins ....................................................................................15
Utility Compartment ...................................................................16
Ice Maker ....................................................................................16
REFRIGERATOR CARE ...............................................................16
Cleaning .....................................................................................16
Changing the Light Bulb ............................................................17
Vacation and Moving Care .........................................................17
TROUBLESHOOTING ..................................................................18
Refrigerator Operation ...............................................................18
Temperature and Moisture .........................................................19
Ice and Water .............................................................................19
ACCESSORIES .............................................................................19
WARRANTY ..................................................................................20
BRAND BADGE PLACEMENT TEMPLATE.............BACK COVER
SÉCURITÉ DU RÉFRIGÉRATEUR...............................................21
Mise au rebut du vieux réfrigérateur ..........................................23
INSTRUCTIONS D’INSTALLATION .............................................23
Déballage du réfrigérateur..........................................................23
Exigences d’emplacement .........................................................24
Spécications électriques ..........................................................24
Spécications de l’alimentation en eau .....................................24
Raccordement à la canalisation d’eau
(sur certains modèles) ................................................................25
Portes du réfrigérateur ...............................................................26
Instructions pour l’ensemble d’inversion du sens d’ouverture .32
Ajustement des portes ...............................................................32
UTILISATION DU RÉFRIGÉRATEUR ..........................................33
Utilisation des commandes .......................................................33
CARACTÉRISTIQUES DU RÉFRIGÉRATEUR............................34
Tablettes du réfrigérateur ...........................................................34
Bac pour spécialités alimentaires ..............................................34
Tiroir à légumes ..........................................................................34
CARACTÉRISTIQUES DU CONGÉLATEUR ...............................35
Tablette de congélateur ..............................................................35
CARACTÉRISTIQUES DELA PORTE .........................................35
Tringles dans la porte .................................................................35
Balconnets de porte ...................................................................36
Compartiment utilitaire ...............................................................36
Machine à glaçons .....................................................................36
ENTRETIEN DU RÉFRIGÉRATEUR ............................................37
Nettoyage ...................................................................................37
Remplacer l’ampoule d’éclairage ..............................................37
Précautions à prendre pour les vacances ou
le déménagement ......................................................................38
DÉPANNAGE .................................................................................39
Fonctionnement du réfrigérateur ...............................................39
Température et humidité ............................................................40
Glaçons et eau ...........................................................................40
ACCESSOIRES .............................................................................41
GARANTIE .....................................................................................42
GABARIT DE POSITIONNEMENT
DE L’INSIGNE DE LA MARQUE.............COUVERTURE ARRIÈRE
2
REFRIGERATOR SAFETY
You can be killed or seriously injured if you don't immediately
You
can be killed or seriously injured if you don't
follow
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
follow instructions.
instructions.
DANGER
WARNING
WARNING:
IMPORTANT SAFETY INSTRUCTIONS
PLEASE KEEP THESE INSTRUCTIONS
Plug into a grounded 3-prong outlet.
Do not remove the ground prong.
Do not use an adapter.
Do not use an extension cord.
Disconnect power before servicing.
Replace all parts and panels before operating.
Remove doors from your old refrigerator.
Connect only to the potable water supply.
Use non-flammable cleaner.
Keep flammable materials and vapors, such as gasoline, well
away from the refrigerator.
Use two or more people to move and install the refrigerator.
Disconnect the power before installing the ice maker (on ice
maker kit-ready models only).
Use a sturdy glass when dispensing ice (on some models).
Do not hit the refrigerator glass doors (on some models).
This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction
concerning use of the appliance by a person responsible
for their safety.
Children should be supervised to ensure that they do not
play with the appliance.
If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified
person in order to avoid a hazard.
Do not store explosive substances such as aerosol cans
with a flammable propellant in this appliance.
This appliance is intended to be used in household and
similar applications such as:
- Staff kitchen areas in shops, offices and other working
environments;
- Farm houses and by clients in hotels, motels and other
residential type environments;
- Bed and breakfast type environments;
- Catering and similar non-retail applications.
To reduce the risk of fire, electric shock or injury to persons when using the refrigerator,
follow basic precautions, including the following:
3
Proper Disposal of Your Old
Refrigerator
IMPORTANT: Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are still dangerous
– even if they will sit for “just a few days.” If you are getting rid
of your old refrigerator, please follow these instructions to help
prevent accidents.
Before You Throw Away Your Old Refrigerator or Freezer:
■ Take off the doors.
■ Leave the shelves in place so that children may not easily
climb inside.
INSTALLATION
INSTRUCTIONS
Unpack the Refrigerator
Remove the Packaging
IMPORTANT: Do not remove the white foam air return insert from
behind the control panel on the ceiling of the refrigerator. If the
insert is removed, ice may migrate down from the freezer and
cause icicles to form.
■ Remove tape and glue residue from surfaces before turning
on the refrigerator. Rub a small amount of liquid dish soap
over the adhesive with your ngers. Wipe with warm water
and dry with a soft cloth.
■ Do not use sharp instruments, rubbing alcohol, ammable
uids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator. For
more information, see “Refrigerator Safety.”
Clean Before Using
After you remove all of the packaging materials, clean the inside
of your refrigerator before using it. See the cleaning instructions in
“Refrigerator Care.”
WARNING
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
Important information to know about disposal of
refrigerants:
Dispose of refrigerator in accordance with Federal and Local
regulations. Refrigerants must be evacuated by a licensed,
EPA certified refrigerant technician in accordance with
established procedures.
WARNING
Excessive Weight Hazard
Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator for
cleaning or service, be sure to cover the oor with
cardboard or hardboard to avoid oor damage. Always pull
the refrigerator straight out when moving it. Do not wiggle or
“walk” the refrigerator when trying to move it, as oor
damage could occur.
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
4
Location Requirements
IMPORTANT: This refrigerator is designed for indoor household
use only.
To ensure proper ventilation for your refrigerator, it is
recommended to allow a 1/2" (1.25 cm) space on each side.
Allow 1½" (3.81 cm) of space between overhead cabinets and
refrigerator top. Allow at least 1" (2.54 cm) between back of
cabinet and the wall (consider the condenser as back in case is
present). If your refrigerator has an ice maker, allow extra space at
the back for the water line connections.
If you are installing your refrigerator next to a xed wall, leave
enough space on the hinge side to allow the door to swing open.
Level the refrigerator. See "Adjust the Doors" part of this manual.
NOTE: This refrigerator is intended for use in a location where the
temperature ranges from a minimum of 55°F (13°C) to a maximum
of 110°F (43°C). The preferred room temperature range for
optimum performance, which reduces electricity usage and
provides superior cooling, is between 60°F (15°C) and 90°F
(32°C). It is recommended that you do not install the refrigerator
near a heat source, such as an oven or radiator.
Electrical Requirements
Before you move your refrigerator into its nal location, it is
important to make sure you have the proper electrical connection.
Recommended Grounding Method
A 115 volt, 60 Hz, AC only, 15 or 20 A fused, grounded electrical
supply is required. It is recommended that a separate circuit
serving only your refrigerator be provided. Use an outlet that
cannot be turned off by a switch. Do not use an extension cord.
NOTE: Before performing any type of installation or cleaning,
or removing a light bulb, turn cooling off or turn the control
(Thermostat, Refrigerator, or Freezer control depending on
the model) to OFF, and then disconnect the refrigerator from
the electrical source. When you are nished, reconnect the
refrigerator to the electrical source and turn cooling on or
reset the control (Thermostat, Refrigerator, or Freezer control,
depending on the model) to the desired setting. See “Using the
Controls” in the User Instructions, User Guide, or Use & Care
Guide.
Water Supply Requirements
Read all directions before you begin.
IMPORTANT:
■ Connect to potable water supply only.
■ If you turn the refrigerator on before the water line is
connected, turn the ice maker off.
■ All installations must meet local plumbing code requirements.
■ Use copper tubing and check for leaks. Install copper tubing
only in areas where the household temperatures will remain
above freezing.
TOOLS NEEDED: Flat-blade screwdriver, 7/16" and 1/2" open-
end wrenches or 2 adjustable wrenches, 1/4" nut driver and drill
bit, cordless drill. Gather the required tools and parts before
starting installation. Read and follow the instructions provided
with any tools listed.
NOTE: Your refrigerator dealer has a kit available with a 1/4"
(6.35 mm) saddle-type shutoff valve, a union, and copper tubing.
Before purchasing, make sure a saddle-type valve complies with
your local plumbing codes. Do not use a piercing-type or 3/16"
(4.76 mm) saddle valve which reduces water ow and clogs more
easily.
WARNING
Explosion Hazard
Keep ammable materials and vapors, such as
gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or re.
11
/
2"(3.81cm
)
1
/
2"(1.25 cm
)
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
Do not use with water that is microbiologically unsafe or
of unknown quality without adequate disinfection before
or after the system. Systems certified for cyst reduction
may be used on disinfected waters that may contain
filterable cysts.
5
Water Pressure
A cold water supply with water pressure between 30 and 120 psi
(207 and 827 kPa) is required to operate the ice maker. If you have
questions about your water pressure, call a licensed, qualied
plumber.
Reverse Osmosis Water Supply
If a reverse osmosis water ltration system is connected to your
cold water supply, the water pressure to the reverse osmosis
system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).
If the ice maker is still not operating properly:
■ Check to see whether the sediment lter in the reverse
osmosis system is blocked. Replace the lter if necessary.
■ Allow the storage tank on the reverse osmosis system to rell
after heavy usage.
If you have questions about your water pressure, call a licensed,
qualied plumber.
Connect the Water Supply
(on some models)
Read all directions before you begin.
IMPORTANT: If you turn the refrigerator on before the water line
is connected, turn the ice maker off to avoid excessive noise or
damage to the water valve.
Connect the Water Line
1. Unplug refrigerator or disconnect power.
2. Turn off main water supply. Turn on nearest faucet long
enough to clear line of water.
3. Locate a 1/2" to 1¹⁄
4
" (1.27 cm to 3.18 cm) vertical cold water
pipe near the refrigerator.
IMPORTANT:
■ Make sure it is a cold water pipe.
■ Horizontal pipe will work. Drill on the top side of the pipe,
not the bottom. This will help keep water away from the
drill and normal sediment from collecting in the valve.
4. Determine the length of copper tubing you will need. Measure
from the connection on lower left rear of refrigerator to the
water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use 1/4"
(6.35 mm) O.D. (outside diameter) copper tubing. Be sure both
ends of copper tubing are cut square.
5. Using a cordless drill, drill a 1/4" hole in the cold water pipe
you have selected.
6. Fasten the shutoff valve to the cold water pipe with the pipe
clamp. Be sure the outlet end is solidly in the 1/4" drilled hole
in the water pipe and that the washer is under the pipe clamp.
Tighten the packing nut. Tighten the pipe clamp screws
slowly and evenly so washer makes a watertight seal. Do not
overtighten.
7. Slip the compression sleeve and compression nut on the
copper tubing as shown. Insert the end of the tubing into the
outlet end squarely as far as it will go. Screw compression nut
onto outlet end with adjustable wrench. Do not overtighten.
8. Place the free end of the tubing in a container or sink, and
turn on the main water supply. Flush the tubing until water
is clear. Turn off the shutoff valve on the water pipe. Coil the
copper tubing.
Connect to Refrigerator
NOTE: On kit models, attach water valve to refrigerator according
to kit instructions.
Style 1
1. Unplug refrigerator or disconnect power.
2. Attach the copper tube to the valve inlet using a compression
nut and sleeve as shown. Tighten the compression nut. Do
not overtighten.
3. Use the tube clamp on the back of the refrigerator to secure
the tubing to the refrigerator as shown. This will help avoid
damage to the tubing when the refrigerator is pushed back
against the wall.
4. Turn shutoff valve ON.
5. Check for leaks. Tighten any connections (including
connections at the valve) or nuts that leak.
6. The ice maker is equipped with a built-in water strainer. If your
water conditions require a second water strainer, install it in
the 1/4" (6.35 mm) water line at either tube connection. Obtain
a water strainer from your nearest appliance dealer.
Style 2
1. Unplug refrigerator or disconnect power.
2. Disconnect the tube clamp on the back of the product and
insert the copper tubing through the clamp as shown.
3. Attach the copper tube to the valve inlet using a compression
nut and sleeve as shown.
4. Tighten the compression nut. Do not overtighten. Reattach the
tube clamp and tube to the back of the cabinet.
A
B
C
DFE
G
A. Cold water pipe
B. Pipe clamp
C. Copper tubing
D. Compression nut
E. Compression sleeve
F. Shutoff valve
G. Packing nut
A
C
B
D
E
A. Tube clamp
B. Tube clamp screw
C. Copper tubing
D. Compression nut
E. Valve inlet
A
B
C
A. Tube clamp
B. Copper tubing
C. Compression nut
6
5. Turn shutoff valve ON. Check for leaks. Tighten any
connections (including connections at the valve) or nuts that
leak.
6. The ice maker is equipped with a built-in water strainer. If your
water conditions require a second water strainer, install it in
the 1/4" (6.35 mm) water line at either tube connection. Obtain
a water strainer from your nearest appliance dealer.
Complete the Installation
1. Plug into a grounded 3 prong outlet.
NOTE: Allow 24 hours to produce the rst batch of ice.
Discard the rst three batches of ice produced. Allow 3 days to
completely ll ice container.
Refrigerator Doors
Depending on the width of your doorway, you may need to
remove the doors to move the refrigerator into your home. Also,
the door hinges are factory installed on the right-hand side. If you
want the door to open from the other direction, you must reverse
the door swing.
IMPORTANT:
■ Before you begin, turn the refrigerator control off, unplug
refrigerator or disconnect power. Remove food and any
adjustable door or utility bins from doors.
■ Depending on your model, your refrigerator has either
Style 1 - Contour Doors or Style 2 - Standard Doors.
Reference the graphic specic to your model later in this
section following “Final Steps.”
NOTE: A Reversibility Kit, which includes a new Brand Badge
and hole covers, is available.
Tools Needed: 5/16" hex-head socket wrench, #2 Phillips
screwdriver, at-b lade screwdriver, 5/16" open-end wrench,
at 2" putty knife
Remove Doors and Hinges
1. Unplug refrigerator or disconnect power.
2. Using a hex-head socket wrench, remove the three 5⁄16"
hex-head hinge screws from the Top Hinge and lift up to
remove the hinge. See Top Hinge graphic.
NOTE: Provide additional support for the doors while the
hinges are being moved. Do not depend on the door magnets
to hold the doors in place while you are working.
3. Lift the freezer door off of the center hinge and set it aside.
4. Remove the washer from the top of the Center Hinge pin.
5. Using a hex-head socket wrench and an open-end wrench,
remove the three screws from the Center Hinge and remove
the hinge. Set aside.
6. Remove the washer from the bottom of the Center Hinge pin.
7. Lift the refrigerator door from the Bottom Hinge and set aside.
8. Using a hex-head socket wrench, remove the four 5⁄16"
hex-head hinge screws from the Bottom Hinge and pull the
hinge from the bottom of the refrigerator door.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
WARNING
Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
5⁄16" Hex-Head Hinge Screw
A
A. Washer
A
B
A. Center hinge
B. 5⁄16" hex-head hinge screws
7
Reverse Doors and Hinges (optional)
IMPORTANT: If you want to reverse your doors so that they
open in the opposite direction, follow these steps. If you are not
reversing the doors, see “Replace Doors and Hinges.”
See complete graphics later in these instructions.
Reverse Center Hinge
1. Remove the three dome caps and screws from the handle
side and use them to ll the holes created when the hinge
screws were removed.
2. Using the three 5⁄16" hex-head hinge screws, removed in
Step 1, insert two screws halfway into the holes, leaving
space to insert the Center Hinge.
3. Once the refrigerator door is in place, slide the center hinge
from the right onto the screws, insert the third screw, and then
tighten all screws completely.
NOTE: Make sure the washers are in place on both the top
and bottom pins of the center hinge.
Reverse Freezer Door
1. Remove the three cabinet hole plugs from the top of the
cabinet and place them in the hinge holes on the opposite
side.
2. Remove the door handles. See the model specic graphics
later in these instructions.
Door Handles installed with at-head screws and
setscrews:
■ Remove the two at-head handle screws from the bottom
of the freezer door handle.
■ Using the 1/8" hex key, loosen the setscrew attaching the
top of the handle.
■ Pull the handle away from the door to release it from the
shoulder screw. Keep all parts together.
Door handles installed with at-head screws only:
■ Remove the screw cover and the three at-head handle
screws. Keep all parts together.
3. Using the plastic tool (provided), remove the brand badge
from the freezer door by prying up the right-hand side and
slowly peeling the badge away from the door, revealing the
hole to mount the door handle.
NOTES:
■ To avoid scratching the nish, do not use a sharp or
metallic object to pry the brand badge from the door.
■ Rub a small amount of liquid dish soap over any adhesive
residue with your ngers. Rinse the door with warm water
and dry with a soft cloth.
4. Depending on your model, remove the shoulder screw and its
washer from the left-hand side of the door and fasten it into
the hole that was behind the brand badge.
5. Remove the door stop from the bottom of the freezer door.
6. Move the door stop to the opposite side making sure that the
hole in the door stop plate is aligned perfectly with the hole
for the center hinge pin.
7. Using the screw removed earlier, fasten the door stop to the
bottom of the freezer door.
Door
Hinge
Hole Plug
Cabinet Hinge
Hole Plug
Dome Cap
Washer
Dome Cap
Setscrew
Shoulder
Screw
Shoulder
Screw Washer
Screw
Door
Stop
Flat-Head
Handle
Screw
Door Handle
Hole Cap
A
B
C
A. Dome cap washers
B. Hex-head hinge screws
C. Dome caps
A
A
B
A. 5⁄16" hex-head hinge screws
B. Washers
A
A. Cabinet hole plugs
AB
A. Door stop screw
B. Door stop
A
A. Door stop screw
8
8. Depending on your model, place the handle on the shoulder
screw and push the handle toward the door until the mounting
base is ush against the door.
9. Fasten the bottom of the handle to the bottom of the freezer
door.
10. Tighten all screws. Set aside the freezer door until the hinges
and refrigerator door are in place.
Reverse Refrigerator Door
1. Remove the door stop from the bottom of the refrigerator
door.
2. Replace the door stop on the opposite side of the refrigerator
door, making sure that the hole in the door stop plate is
aligned perfectly with the hole for the Bottom Hinge pin.
3. Fasten the door stop to the door.
4. Remove the door handles. See the model-specic graphics
later in these instructions.
Door Handles installed with at-head screws and
setscrews:
■ Remove the screws from the top of the refrigerator door
handle.
■ Remove the setscrew from the lower part of the handle.
■ Pull the handle away from the door to release it from the
shoulder screw. Keep all parts together.
Door handles installed with at-head screws only:
■ Remove the screw cover and the three at-head handle
screws. Keep all parts together.
5. Remove the cap covering the hole on the opposite side of the
door where the refrigerator door handle will be installed and
discard the cap.
6. Depending on your model, remove the shoulder screw and its
washer from the left-hand side of the door and fasten it into
the hole that was behind the cap.
7. Depending on your model, place the handle on the shoulder
screw and push the handle toward the door until the mounting
base is ush against the door.
8. Fasten the top of the refrigerator handle to the top of the
refrigerator door.
9. Cover the remaining hole with the cap (provided).
10. Remove door hinge hole plug from the refrigerator door. Move
to opposite side.
11. Tighten all screws. Set aside refrigerator door until bottom
hinge is installed on the opposite side of the refrigerator.
A
A. Setscrew
AB
A. Door stop screw
B. Door stop
A
A. Flat-head handle screws
9
Reverse Top Hinge - Contour door models only
1. Remove the screw attaching the hinge pin to the hinge. Turn
the hinge over so that it is pointing in the opposite direction.
2. Place the plastic spacer beneath the hinge so that it will be
between the hinge and the cabinet, making sure the holes are
aligned.
3. Fasten the Top Hinge to the opposite side of the cabinet,
inserting the screws only halfway, so you will be able to
replace and align the freezer door later.
Replace Doors and Hinges
IMPORTANT: Provide additional support for the doors while the
hinges are being moved. Do not depend on the door magnets to
hold the doors in place while you are working.
Install Refrigerator Door
1. Insert the hinge pin into the Bottom Hinge of the refrigerator
door and fasten the hinge to the cabinet. Do not tighten
completely.
2. Place the washer on top of the Bottom Hinge pin.
3. Place the refrigerator door onto the Bottom Hinge pin.
4. Measure the distance from the bottom of the refrigerator door
to the oor. The distance should be approximately 1
4
⁄
5
"
(4.6 cm).
NOTE: If necessary, loosen the Bottom Hinge, without
removing the screws, adjust the door to the correct height
and fully tighten the screws.
Install Freezer Door
1. Place washer on the upper hinge pin of the Center Hinge.
2. Place the freezer door on the upper hinge pin of the Center
Hinge.
3. Insert the Top Hinge pin into the drilled hole in the top of the
freezer door. Do not tighten the screws completely.
4. Align the doors so that the bottom of the freezer door aligns
evenly with the top of the refrigerator door. Tighten all screws.
NOTE: The distance between the doors should be
approximately 3/4" (19 mm).
Final Steps
1. Plug in the refrigerator or reconnect the power.
2. Reset the controls. See “Using the Controls.”
3. Return all removable door parts to doors and food to
refrigerator.
CCA
A
BB
A. Plastic spacer
B. Hinge pin screw
C. Hinge pin
C
B
A
A. 5⁄16" hex-head hinge screws
B. Top hinge pin
C. Plastic spacer
A. Bottom hinge
10
Style 1 – Contour Door
WARNING
Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
4
1-2
3
A
A
B
A
5
B
A
2
C
1-1
A
A
B
6
A
A
B
C
B
A
7
A
B
C
Door Removal &
Replacement
Top Hinge
A. 5/16" Hex-Head Hinge Screw
B. Top Hinge
C. Hinge Pin
Center Hinge
A. Center Hinge
B. 5/16" Hex-Head Hinge Screws
Bottom Hinge
A. Bottom Hinge
B. Washer
C. 5/16" Hex-Head Hinge Screw
Door Swing Reversal (optional)
A. 5/16" Hex-Head Hinge Screws,
Dome Caps and Dome Cap Washers
A. Cabinet Hinge Hole Plugs
A. Shoulder Screw
B. Setscrew
C. Flat-Head Handle Screw
A. Door Hinge Hole Plug
A. Door Stop
B. Door Stop Screw
Removal of Door Stops
Re-installation of Door Stops
A. Door Stop
B. Door Stop Screw
A. Door Handle Hole Cap
A. Flat-Head Handle Screw
11
Style 2 – Standard Doors
3
4
A
A
1-2
A
B
C
A
7
1-1
A
A
B
A
B
C
BA
5
2
C
6
A
B
A
A
A
B
C
C
D
Door Removal &
Replacement
Top Hinge
A. Top Hinge Cover
B. 5/16" Hex-Head Hinge Screw
C. Top Hinge
Center Hinge
Bottom Hinge
A. Center Hinge
B. 5/16" Hex-Head Hinge Screws
A. Bottom Hinge
B. Washer
C. 5/16" Hex-Head Hinge Screw
Door Swing Reversal (optional)
A. Cabinet Hinge Hole Plugs
A. 5/16" Hex-Head Hinge Screws,
Dome Caps and Dome Cap Washers
A. Shoulder Screw
B. Setscrew
C. Flat-Head Handle Screw
D. Screw Cover
A. Door Hinge Hole Plugs
A. Door Handle Sealing Screws
A. Door Stop Screw
B. Door Stop
Front View Side View
A. Door Handle
Hole Cap
A. Flat-Head Handle Screw
B. Screw Cover
12
Reversibility Kit Instructions
If your model came with a Reversibility kit, please use the Brand
Badge Placement template and the following instructions to
install the Brand Badge on the opposite side of the freezer door.
Parts Included:
Brand badge removal tool
Brand badge template (on last page of User Instructions)
Door handle hole cap
Tools Needed:
Scissors
Masking tape
Freezer Door
1. Using the removal tool (provided), remove the brand badge
from the freezer door by lifting up the right-hand side and
peeling the badge away from the door from right to left.
NOTE: To avoid scratching the door, do not use a sharp or
metallic object to pry the brand badge from the door.
2. Rub a small amount of liquid dish soap over any adhesive
residue with your ngers. Rinse the door with warm water and
dry with a soft cloth.
3. Cut the template along the dotted lines that match the shape
of the brand badge.
4. Align the edges of the template with the side and top of the
freezer door and tape the template to the door.
NOTE: When the template is correctly aligned, the hole in the
door, where the handle was, will be within the cutout of the
template, as shown.
5. Using the cutout as a guide, press the brand badge onto the
freezer door making sure that the hole is completely covered.
6. Slowly remove the template.
Adjust the Doors
IMPORTANT: Your refrigerator complies with American
Disabilities Act (ADA) guidelines.
Door Closing
Your refrigerator has two front adjustable levelers - one on the
right and one on the left. To avoid a hazard due to instability, if
your refrigerator seems unsteady or you want the doors to close
easier, adjust the refrigerator's tilt using the following instructions:
1. Turn the leveler to lower or raise that side of the refrigerator.
It may take several turns to adjust the tilt of the refrigerator.
■ To raise, turn the leveler to the right.
■ To lower, turn the leveler to the left.
NOTE: Having someone push against the top of the
refrigerator takes some weight off the levelers and rollers
which makes it easier to adjust.
2. Open both doors again to make sure they close as easily as
you like. If not, tilt the refrigerator slightly more to the rear by
turning both leveling legs to the left; it may take several more
turns.
NOTE: To keep the refrigerator level, you should turn both
leveling legs the same amount.
3. Using a level, be sure that the refrigerator is still level side to
side. Readjust if necessary.
Door Aligning
If the space between your doors looks uneven, you can adjust it
using the following instructions:
1. Depending on your model, remove the Top Hinge cover.
2. Loosen the top hinge screws using a 5⁄16" socket or wrench.
3. Have someone hold the door in place or put a spacer
between the doors while you tighten the top hinge screws.
4. Replace the Top Hinge cover, if removed in Step 1.
13
REFRIGERATOR USE
Using the Controls
Your refrigerator has two controls that affect the temperature.
The Temperature control located at the top front of the refrigerator
compartment and the Airow control located on the back wall of
the freezer compartment.
IMPORTANT:
■ The recommended setting should be correct for normal
household refrigerator use. The controls are set correctly
when milk or juice is as cold as you like and when ice cream
is rm.
■ Wait 24 hours for your refrigerator to cool completely before
adding food. If you add food before the refrigerator has
cooled completely, your food may spoil.
NOTE: Adjusting the refrigerator and freezer temperature
controls to a colder than recommended setting will not cool
the compartments any faster.
■ If the temperature is too warm or too cold in the refrigerator
or freezer, rst check the air vents to be sure they are not
blocked before adjusting the controls.
Temperature Control
For your convenience, the Temperature control is preset at the
factory. When you rst install your refrigerator, make sure the
control is still preset as shown.
Recommended Setting
Cooling Off/On
■ To turn cooling off, press and hold the Setting button for 4
seconds until all lights are illuminated for 1 second. To turn
cooling back on, press and hold the Setting button again for
4 seconds.
NOTE: Neither compartment will cool when the control is set to
OFF.
Adjusting the Temperature Control
If you need to adjust the temperature in either the refrigerator or
freezer compartment, use the settings listed in the chart below as
a guide.
NOTE: Except when starting the refrigerator, do not adjust the
control more than one setting at a time. Wait 24 hours between
adjustments for the temperature to stabilize.
■ Press the SETTING button to toggle among the 4 LED lights
which indicate the temperature setting. Reading from left to
right, the LED in the rst position is the least cold. The LEDs
indicate increasingly colder settings as you continue to the
right until all 4 LEDs are illuminated.
CONDITION/REASON: ADJUSTMENT:
REFRIGERATOR too warm TEMPERATURE control one
setting higher
FREEZER too warm/Too little
ice
AIRFLOW or TEMPERATURE
control one setting higher
REFRIGERATOR too cold TEMPERATURE control one
setting lower
FREEZER too cold AIRFLOW or TEMPERATURE
control one setting lower
Airow Control
The Airow control regulates the amount of air owing between
the freezer and the refrigerator compartments.
When you plug in the refrigerator for the rst time, turn the Airow
control to the Recommended setting.
Adjusting the Airow Control
If you want to temporarily increase the cold airow to a specic
compartment, adjust the control.
■ Max - Increase airow to the freezer.
■ Min - Increase airow to the refrigerator.
IMPORTANT: Once the performance is achieved, return the
Airow control to the Recommended setting to keep the
refrigerator operating at optimum efciency.
CONDITION/REASON: ADJUSTMENT:
Heavy ice use Max
Hot room temperature Max - to maintain ice making
production rate
Large quantity of groceries Min - to quickly chill food and
beverages
14
REFRIGERATOR FEATURES
Your model may have some or all of these features.
Refrigerator Shelves
The shelves in your refrigerator are adjustable to match your
individual storage needs.
Storing similar food items together in your refrigerator and
adjusting the shelves to t different heights of items will make
nding the exact item you want easier. It will also reduce the
amount of time the refrigerator door is open, and save energy.
To remove and replace a shelf:
1. Remove items from the shelf.
2. Slide the shelf straight out to the stop.
3. Depending on your model, lift back or front of the shelf past
the stop. Slide shelf out the rest of the way.
4. Replace the shelf by sliding the back of the shelf into the track
in the wall of the cabinet.
5. Guide the front of the shelf into the shelf track. Be sure to
slide the shelf in all the way.
Deli Drawer
The deli drawer design allows exible positioning.
Deli Drawer
To reposition the deli drawer:
1. Remove deli drawer.
2. Release cover and place it between the desired crossbars.
3. Secure the rear clips onto the shelf.
4. Replace the deli drawer.
To remove and replace the deli drawer:
1. Slide deli drawer out to the stop.
2. Lift front of deli drawer with one hand while supporting
bottom of drawer with other hand. Slide drawer out the rest of
the way.
3. Replace the drawer by sliding it back in fully past the drawer
stop.
Deli Drawer Cover
To remove and replace the deli drawer cover:
Style 1 - Wire Shelves
1. Remove the deli drawer.
2. Push the cover back to release the rear clips from the shelf.
Tilt the cover up at the front, and then pull it forward.
3. Replace the deli drawer cover by tting the notches and clips
on the cover over the rear and center crossbars on the shelf.
4. Replace the deli drawer.
Style 2 - Glass Shelves
1. Remove the deli drawer.
2. Remove items from the shelf.
3. Slide the shelf straight out to the stop.
4. Slide the deli cover to one side until free.
5. Insert the cover into the shelf tracks.
6. Slide the shelf back into the refrigerator, and then replace the
deli drawer.
NOTE: The deli drawer slides sideways on the shelf to allow for
exible positioning.
Meat Storage Guide
Store most meat in original wrapping as long as it is airtight and
moisture-proof. Rewrap if necessary. See the following chart for
storage times. When storing meat longer than the times given,
freeze the meat.
Fresh sh or shellsh.........................Use same day as purchased.
Chicken, ground beef, variety meats (liver) ...................... 1-2 days
Cold cuts, steaks/roasts .................................................. 3-5 days
Cured meats....................................................................7-10 days
Leftovers - Cover leftovers with plastic wrap, aluminum foil, or
plastic containers with tight lids.
Crisper
Crisper Drawers
To remove and replace the crisper drawer:
1. Slide the crisper drawer straight out to the stop. Lift the front
and slide the drawer out the rest of the way.
2. Replace the drawer by sliding the drawer in fully past the
stop.
Crisper Cover
To remove and replace the crisper cover:
1. Remove the crisper(s).
2. Pull the glass straight out.
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
15
3. Replace the glass by pushing it straight in.
Crisper Humidity Control
You can control the amount of humidity in the moisture-sealed
crisper. Adjust the control to any setting between LOW and HIGH.
LOW (open) lets moist air out of the crisper for best storage of
fruits and vegetables with skins.
■ Fruit: Wash, let dry, and store in refrigerator in plastic bag or
crisper. Do not wash or hull berries until they are ready to use.
Sort and keep berries in original container in crisper or store in
a loosely closed paper bag on a refrigerator shelf.
■ Vegetables with skins: Place in plastic bag or plastic container
and store in crisper.
HIGH (closed) keeps moist air in the crisper for best storage of
fresh, leafy vegetables.
■ Leafy vegetables: Wash in cold water, drain, and trim or tear
off bruised and discolored areas. Place in plastic bag or
plastic container and store in crisper.
FREEZER FEATURES
Your model may have some or all of these features.
Freezer Shelf
Depending on your model, the shelf may be wire or glass.
To remove and replace a shelf:
1. Remove items from the shelf.
2. Slide the shelf straight out to the stop.
3. Depending on your model, lift back or front of the shelf past
the stop. Slide shelf out the rest of the way.
4. Replace the shelf by sliding the back of the shelf into the track
in the wall of the cabinet.
5. Guide the front of the shelf into the shelf track. Be sure to
slide the shelf in all the way.
Frozen Food Storage Guide
Storage times will vary according to the quality and type of
food, the type of packaging or wrap used (should be airtight and
moisture-proof), and the storage temperature. Seal the package
or container securely to avoid taste and odor transfer throughout
the product. Ice crystals inside a sealed package are normal. This
simply means that moisture in the food and air inside the package
have condensed, creating ice crystals.
Put no more unfrozen food into the freezer than will freeze within
24 hours (no more than 2 to 3 lbs of food per cubic foot [907
to 1,350 g per L] of freezer space). Leave enough space in the
freezer for air to circulate around packages. The freezer door must
close tightly.
NOTE: For more information on preparing food for freezing, check
a freezer guide or reliable cookbook.
DOOR FEATURES
Your model may have some or all of these features.
Door Rails
The door rails may be removed for easier cleaning.
To remove and replace the rails:
1. Depending on your model, remove the rails by pushing in
slightly on the front of the bracket while pulling out on the
inside tab. Repeat these steps for the other end.
2. Replace the rails by aligning the ends of the brackets with the
buttons on the sides of the door liner. Firmly snap bracket and
assembly onto the tabs above the shelf as shown.
Door Bins
To remove and replace the bins:
1. Remove the bin by lifting it and pulling it straight out.
2. Replace the bin by sliding it in above the desired support and
pushing it down until it stops.
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
16
Utility Compartment
The utility compartment may be removed for easier cleaning.
To remove and replace the utility compartment:
1. Remove the utility compartment by squeezing against one
side while raising the utility compartment up and pulling it
straight out.
2. Replace the utility compartment by positioning one side in the
lock and sliding in the opposite side until it stops.
Ice Maker
IMPORTANT: For models with a water lter, after connecting the
refrigerator to a water source or replacing the water lter, ll and
discard three full containers of ice to prepare the water lter for
use.
For products without any part of the ice dispensing circuit, ice
maker and internal water circuit parts can only be installed by the
Manufacturer or by its Service Agent.
For Easy Connect (ice maker ready) products, ice maker can be
easily installed by the user, following instruction given with the kit.
In "Accessories" part of this manual you can nd the ice maker
part number to be purchased.
Turning the Ice Maker On/Off
To turn the ice maker on, simply lower the wire shut-off arm.
To manually turn the ice maker off, lift the wire shut-off arm to the
Off (arm up) position and listen for the click.
NOTE: Your ice maker has an automatic shutoff. As ice is made,
the ice cubes will ll the ice storage bin and the ice cubes will
raise the wire shut-off arm to the Off (arm up) position. Do not
force the wire shut-off arm up or down.
Ice Storage Bin
1. Wash the ice storage bin with mild soap and warm water.
2. Slide the ice storage bin under the ice maker and push it
toward the back as far as it will go.
3. Lower the arm on the ice maker to the On position.
NOTE: It usually takes approximately 24 hours for the ice
maker to begin producing ice. You may notice the ice has
an “off-taste.” If so, discard the rst three batches of ice
produced. After that the “off-taste” should be gone.
Ice Production Rate
■ The ice maker should produce approximately 8 to 12 batches
of ice in a 24-hour period. Allow 3 days to completely ll the
ice container.
■ To increase ice production, lower the freezer and refrigerator
temperatures. See “Using the Controls.” Wait 24 hours
between adjustments.
Remember
■ The quality of your ice will be only as good as the quality of
the water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead
to poor quality ice. If a softened water supply cannot be
avoided, make sure the water softener is operating properly
and is well maintained.
■ Do not use anything sharp to break up the ice in the bin. This
can cause damage to the ice storage bin and the dispenser
mechanism.
■ Do not store anything on top of or in the ice maker or ice
storage bin.
REFRIGERATOR CARE
Cleaning
Both the refrigerator and freezer sections defrost automatically.
However, clean both sections about once a month to avoid
buildup of odors. Wipe up spills immediately.
IMPORTANT:
■ Because air circulates between both sections, any odors
formed in one section will transfer to the other. You must
thoroughly clean both sections to eliminate odors. To avoid
odor transfer and drying out of food, wrap or cover foods
tightly.
■ For stainless steel models, stainless steel is corrosion
resistant and not corrosion-proof. To help avoid corrosion of
your stainless steel, keep your surfaces clean by using the
following cleaning instructions.
To Clean Your Refrigerator:
NOTE: Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, ammable uids, muriatic acid,
cleaning waxes, concentrated detergents, bleaches or cleansers
containing petroleum products on exterior surfaces (doors and
cabinet), plastic parts, interior and door liners, or gaskets. Do not
use paper towels, scouring pads, or other harsh cleaning tools.
1. Unplug refrigerator or disconnect power.
2. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth and a
mild detergent in warm water.
WARNING
Explosion Hazard
Use nonammable cleaner.
Failure to do so can result in death, explosion, or re.
17
3. Clean the exterior surfaces.
Painted metal: Wash painted metal exteriors with a clean,
soft cloth or sponge and a mild detergent in warm water.
Rinse surfaces with clean, warm water and dry immediately to
avoid water spots.
Stainless steel: Wash stainless steel surfaces with a clean,
soft cloth or sponge and a mild detergent in warm water.
Rinse surfaces with clean, warm water and dry immediately to
avoid water spots.
NOTE: When cleaning stainless steel, always wipe in the
direction of the grain to avoid cross-grain scratching.
4. Plug in refrigerator or reconnect power.
Changing the Light Bulb
The light bulb is located behind the Temperature control.
IMPORTANT: Depending on your model, the light bulb in the your
new refrigerator may use LED technology. If your model uses LED
lighting and the light does not illuminate when the refrigerator
door is opened, call for assistance or service. See Warranty for
phone numbers.
1. Unplug refrigerator or disconnect power.
2. Remove the light shield by squeezing in on the sides and
pulling it straight down.
3. Remove the light bulb and replace it with an appliance bulb of
the same size and shape.
■ For the refrigerator compartment, to replace with an LED
light bulb, order part number W10565137 (3.6 W).
NOTE: Some LED replacement bulbs are not
recommended for wet/damp environments. The
refrigerator and freezer compartments are considered to
be wet/damp environments. If using a brand of LED bulb
other than the Whirlpool recommended LED bulb, before
installation, read and follow all instructions on the LED
packaging.
■ If an incandescent bulb is used to replace an LED bulb,
use only incandescent bulbs for household appliances
with a maximum of 60 W.
4. Replace the light shield.
5. Plug in refrigerator or reconnect power.
Vacation and Moving Care
Vacations
If You Choose to Leave the Refrigerator On While
You’re Away:
1. Use up any perishables and freeze other items.
2. If your refrigerator has an automatic ice maker and is
connected to the household water supply, turn off the water
supply to the refrigerator. Property damage can occur if the
water supply is not turned off.
3. If you have an automatic ice maker, turn off the ice maker.
NOTE: Raise the wire shut-off arm to OFF (up) position.
4. Empty the ice bin.
If You Choose to Turn Off the Refrigerator Before You
Leave:
1. Remove all food from the refrigerator.
2. If your refrigerator has an automatic ice maker:
■ Turn off the water supply to the ice maker at least one day
ahead of time.
■ When the last load of ice drops, raise the wire shut-off arm
to the Off (up) position.
3. Turn off the Temperature controls. See “Using the Controls.”
4. Clean refrigerator, wipe it, and dry well.
5. Tape rubber or wood blocks to the tops of both doors to prop
them open far enough for air to get in. This stops odor and
mold from building up.
Moving
When you are moving your refrigerator to a new home, follow
these steps to prepare it for the move.
1. If your refrigerator has an automatic ice maker:
■ Turn off the water supply to the ice maker at least one day
ahead of time.
■ Disconnect the water line from the back of the refrigerator.
■ When the last load of ice drops, raise the wire shut-off arm
to the Off (up) position.
2. Remove all food from the refrigerator and pack all frozen food
in dry ice.
3. Empty the ice bin.
4. Turn off the Temperature controls. See “Using the Controls.”
5. Unplug refrigerator.
6. Clean, wipe, and dry thoroughly.
7. Take out all removable parts, wrap them well, and tape them
together so they don’t shift and rattle during the move.
8. Depending on the model, raise the front of the refrigerator so
it rolls more easily OR raise the leveling screws so they don't
scrape the oor. See “Adjust the Door(s)” or “Door Closing
and Door Alignment.”
9. Tape the doors closed and tape the power cord to the back of
the refrigerator.
When you get to your new home, put everything back and refer to
the “Installation Instructions” section for preparation instructions.
Also, if your refrigerator has an automatic ice maker, remember to
reconnect the water supply to the refrigerator.
18
TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual and scan the code with your mobile device, or visit www.whirlpool.com/product_help.
In Canada, visit www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.: In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
Refrigerator Operation
The refrigerator will not operate
■ Power cord unplugged? Plug into a grounded 3 prong outlet.
■ Is outlet working? Plug in a lamp to see if the outlet is
working.
■ Household fuse blown or circuit breaker tripped? Replace
the fuse or reset the circuit breaker. If the problem continues,
call an electrician.
■ Controls on? Make sure the refrigerator control is ON. See
“Using the Controls.”
■ New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
NOTE: Adjusting the temperature controls to coldest setting
will not cool the refrigerator more quickly.
The lights do not work
■ Light bulb burned out? Replace light bulb. See “Changing
the Light Bulb.”
The motor seems to run too much
Your new refrigerator may run longer than your old one due to
its high-efciency compressor and fans. The unit may run even
longer if the room is warm, a large food load is added, the door is
opened often, or if the door has been left open.
The refrigerator seems noisy
Refrigerator noise has been reduced over the years. Due to
this reduction, you may hear intermittent noises from your new
refrigerator that you did not notice from your old model. Below
are listed some normal sounds with explanations.
■ Buzzing - heard when the water valve opens to ll the ice
maker
■ Pulsating - fans/compressor adjusting to optimize
performance.
■ Hissing/Rattling - ow of refrigerant, movement of water
lines, or from items placed on top of the refrigerator.
■ Sizzling/Gurgling - water dripping on the heater during
Defrost cycle
■ Popping - contraction/expansion of inside walls, especially
during initial cooldown
■ Water running/dripping - may be heard when ice melts
during defrosting and water runs into the drain pan.
■ Creaking/Cracking - occurs as ice is being ejected from the
ice maker mold
The doors will not close completely or they pop open
■ Door blocked open? Move food packages away from door.
■ Bin or shelf in the way? Push bin or shelf back in the correct
position.
■ Crisper cover in the way? Make sure the crisper cover is
fully pushed in so that the back rests on the supports.
■ Refrigerator not tilted toward the rear? So the doors will
close easier, raise the front of the refrigerator so that it tilts
slightly downward toward the rear. See “Adjust the Doors.”
■ Door closed too quickly? Close the door slowly and rmly to
keep the door from popping open.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
19
The door is difcult to open
■ Gaskets dirty or sticky? Clean gaskets and contact surfaces
with mild soap and warm water. Rinse and dry with soft cloth.
Temperature and Moisture
Temperature is too warm
■ New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
■ Door opened often or left open? Allows warm air to enter
refrigerator. Minimize door openings and keep door fully
closed.
■ Large load of food added? Allow several hours for
refrigerator to return to normal temperature.
■ Controls set correctly for the surrounding conditions?
Adjust the controls a setting colder. Check temperature in 24
hours. See “Using the Controls.”
There is interior moisture buildup
NOTE: Some moisture buildup is normal.
■ Humid room? Contributes to moisture buildup.
■ Door opened often or left open? Allows humid air to enter
refrigerator. Minimize door openings and keep door fully
closed.
Ice and Water
The ice maker is not producing ice or not enough ice
■ Refrigerator connected to a water supply and the supply
shut-off valve turned on? Connect refrigerator to water
supply and turn water shut-off valve fully open.
■ Kink in the water source line? A kink in the line can reduce
water ow. Straighten the water source line.
■ Ice maker turned on? Make sure wire shut-off arm or switch
(depending on model) is in the On position.
■ New installation? Wait 24 hours after ice maker installation
for ice production to begin. Allow 3 days to completely ll the
ice container.
■ Large amount of ice recently removed? Allow 24 hours for
ice maker to produce more ice.
■ Ice cube jammed in the ice maker ejector arm? Remove
ice from the ejector arm with a plastic utensil.
■ Reverse osmosis water ltration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
The ice cubes are hollow or small
NOTE: This is an indication of low water pressure.
■ Water shut-off valve not fully open? Turn the water shut-off
valve fully open.
■ Kink in the water source line? A kink in the line can reduce
water ow. Straighten the water source line.
■ Reverse osmosis water ltration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
■ Questions remain regarding water pressure? Call a
licensed, qualied plumber.
Off-taste, odor, or gray color in the ice
■ New plumbing connections? New plumbing connections
can cause discolored or off-avored ice.
■ Ice stored too long? Discard ice. Wash ice bin. Allow 24
hours for ice maker to make new ice.
■ Odor transfer from food? Use airtight, moisture proof
packaging to store food.
■ Are there minerals (such as sulfur) in the water? A water
lter may need to be installed to remove the minerals.
ACCESSORIES
The following accessories are available for your refrigerator.
To order, contact us and ask for the part number.
In the U.S.A., visit our webpage www.whirlpool.com/
accessories or call 1-800-901-2042.
In Canada, visit our webpage www.whirlpoolparts.ca or call
1-800-807-6777.
Affresh
®
Stainless Steel Cleaner:
In U.S.A., order Part #W10355016
In Canada, order Part #W10355016B
Affresh
®
Stainless Steel Wipes:
In U.S.A., order Part #W10355049
In Canada, order Part #W10355049B
Affresh
®
Kitchen & Appliance Cleaner:
In U.S.A., order Part #W10355010
In Canada, order Part #W10355010B
Reversibility Kit:
Order Part #W10395148
Ice Maker Kit for Easy Connect Products (ice maker ready):
Order Part #ECKMFEZ2
Ice Maker Kit for Field Installable products:
Order Part #3ECKMF87
NOTE: New hose-sets are to be used and old hose-sets should
not be reused.
WARNING
Explosion Hazard
Use nonammable cleaner.
Failure to do so can result in death, explosion, or re.
20
WHIRLPOOL
®
REFRIGERATION LIMITED
WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS
REQUIRED TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:
■ Name, address, and telephone number
■ Model number and serial number
■ A clear, detailed description of the problem
■ Proof of purchase, including dealer or retailer name and address
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without
service. Please take a few minutes to review the Troubleshooting section of the Use and Care Guide or visit producthelp.whirlpool.com.
2. All warranty service is provided exclusively by our authorized Whirlpool Service Providers. IntheU.S.and Canada, direct all requests for
warranty service to:
Whirlpool Customer eXperience Center
In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies.
FIVE YEAR LIMITED WARRANTY
WHAT IS COVERED WHAT IS NOT COVERED
ONE YEAR LIMITED WARRANTY
For one year from the date of purchase, when this major
appliance is installed, operated, and maintained according
to instructions attached to or furnished with the product,
Whirlpool Corporation or Whirlpool Canada LP (hereafter
“Whirlpool”) will pay for factory specied replacement parts
and repair labor to correct defects in materials or workmanship
that existed when this major appliance was purchased or,
at its sole discretion, replace the product. In the event of
product replacement, your appliance will be warranted for the
remaining term of the original unit’s warranty period.
SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON
CAVITY LINER AND SEALED REFRIGERATION SYSTEM
In the second through fth years from the date of purchase,
when this major appliance is installed, operated, and
maintained according to the instructions attached to or
furnished with the product, Whirlpool brand will pay for factory
specied replacement parts and repair labor for the following
components to correct non-cosmetic defects in materials
and workmanship in this part that prevent function of the
refrigerator and that existed when this major appliance was
purchased:
■ Refrigerator/freezer cavity liner if the part cracks due
to defective materials or workmanship
■ Sealed Refrigeration system (includes compressor,
evaporator, condenser, dryer, and connecting tubing)
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS
LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS
PROVIDED HEREIN. Service must be provided by a Whirlpool
designated service company. This limited warranty is valid
only in the United States or Canada and applies only when
the major appliance is used in the country in which it was
purchased. This limited warranty is effective from the date of
original consumer purchase. Proof of original purchase date is
required to obtain service under this limited warranty.
1. Commercial, non-residential, or multiple-family use, or use inconsistent with
published user, operator, or installation instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation, installation
not in accordance with electrical or plumbing codes, or correction of
household electrical or plumbing (e.g., house wiring, fuses, or water
inlet hoses).
4. Consumable parts (e.g., light bulbs, batteries, air or water lters, preservation
solutions, etc.).
5. Defects or damage caused by the use of non-genuine Whirlpool parts
or accessories.
6. Damage from accident, misuse, abuse, re, oods, acts of God, or use with
products not approved by Whirlpool.
7. Repairs to parts or systems to correct product damage or defects caused
by unauthorized service, alteration, or modication of the appliance.
8. Cosmetic damage, including scratches, dents, chips, and other damage to
the appliance nishes, unless such damage results from defects in materials
and workmanship and is reported to Whirlpool within 30 days.
9. Discoloration, rust, or oxidation of surfaces resulting from caustic or
corrosive environments including, but not limited to, high salt concentrations,
high moisture or humidity, or exposure to chemicals.
10. Food or medicine loss due to product failure.
11. Pickup or delivery. This product is intended for in-home repair.
12. Travel or transportation expenses for service in remote locations where
an authorized Whirlpool servicer is not available.
13. Removal or reinstallation of inaccessible appliances or built-in xtures
(e.g., trim, decorative panels, ooring, cabinetry, islands, countertops,
drywall, etc.) that interfere with servicing, removal, or replacement of
the product.
14. Service or parts for appliances with original model/serial numbers removed,
altered, or not easily determined.
The cost of repair or replacement under these excluded circumstances
shall be borne by thecustomer.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO FIVE YEARS OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do
not allow limitations on the duration of implied warranties of merchantability or tness, so this limitation may not apply to you. This warranty
gives you specic legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the
representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this
major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES: EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the
exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives
you specic legal rights, and you also may have other rights that vary from state to state or province to province.
02/17
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