Maytag MHW5500FW Mode d'emploi

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Use & Care Guide

Guide d’utilisation et d’entretien

Para obtener acceso

al Manual de uso y cuidado

en español, o para obtener

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de su producto, visite:

www.maytag.com

FRONT-LOADING AUTOMATIC WASHER

LAVEUSE AUTOMATIQUE DE CHARGEMENT FRONTAL

W10775517A

W10775518A - SP

Designed to use only HE

High Efﬁciency detergents.

Conçue pour l’utilisation

d’un détergent haute

efﬁcacité seulement.

NSF Protocol P351

Allergen Reduction Performance of Residential

and Commercial, Family-Sized Clothes Washers

NSF certiﬁcation only applies to the models with Allergen cycle.

Protocole NSF P351

Performance de réduction des allergènes pour les laveuses

de format familial à usage résidentiel ou commercial

Seuls les modèles comportant le programme de lavage

anti-allergie répondent aux critères de la certiﬁcation NSF.

2

WASHER SAFETY .....................................................................................................3

ACCESSORIES ..........................................................................................................4

CONTROL PANEL AND FEATURES .....................................................................5

CYCLE GUIDE .............................................................................................................9

CHOOSING THE RIGHT DETERGENT ..............................................................12

USING THE DISPENSER DRAWER ..................................................................12

USING THE OPTIMAL DISPENSE DRAWER..................................................13

USING YOUR WASHER ........................................................................................14

WASHER MAINTENANCE ....................................................................................19

TROUBLESHOOTING .............................................................................................23

WARRANTY ...............................................................................................................32

ASSISTANCE OR SERVICE ................................................................ Back Cover

SÉCURITÉ DE LA LAVEUSE.................................................................................33

ACCESSOIRES ....................................................................................................... 34

TABLEAU DE COMMANDE ET CARACTÉRISTIQUES ..................................35

GUIDE DE PROGRAMMES ................................................................................. 39

CHOIX DU DÉTERGENT APPROPRIÉ ..............................................................42

UTILISATION DU TIROIR DU DISTRIBUTEUR ...............................................42

UTILISATION DU TIROIR OPTIMAL DISPENSE ..........................................43

UTILISATION DE LA LAVEUSE ........................................................................... 44

ENTRETIEN DE LA LAVEUSE ............................................................................. 49

DÉPANNAGE .............................................................................................................53

GARANTIE ................................................................................................................. 64

ASSISTANCE OU SERVICE ...................................................Couverture arrière

TABLE OF CONTENTS

TABLE DES MATIÈRES

3

WASHER SAFETY

4

Customize your new washer and dryer with the following

genuine Whirlpool accessories. For more information on

options and ordering, call 1-866-698-2538 or visit us at:

www.maytag.com/accessories. In Canada, call

1-800-688-2002 or visit us at www.maytag.ca.

INSTALLATION & MAINTENANCE

ACCESSORIES

FACTORY CERTIFIED PARTS – these three

words represent quality parts and accessories

designed specically for your appliance.

Time tested engineering that meets

our strict quality specications.

FACTORY CERTIFIED PARTS

Accessories designed for your appliance:

ACCESSORIES

15" Pedestal

Color-matched pedestals raise

the washer and dryer to a more

comfortable working height.

The large drawer provides

convenient storage.

Stack Kit

If space is at a premium, the

stack kit allows the dryer to

be installed on top of the

washer.

Optimal Dispense Liquid HE

Detergent Cartridge

(on some models)

If you frequently alternate

between 2 different liquid

HE detergents, you may

also purchase an additional

cartridge.

Single-Dose Liquid HE

Detergent Cup

(on some models)

The cup provides a way to

dispense a single dose of

liquid detergent.

5

CONTROL PANEL AND FEATURES

Not all features and cycles are available on all models.

NOTES:

n

The control panel features a sensitive surface that responds to a light touch of your ﬁnger. To ensure your selections are registered,

touch the control panel with your ﬁngertip, not your ﬁngernail. When selecting a setting or option, simply touch its name.

n

At cycle completion, your setting and option choices will be remembered for your next use of that cycle. However, if power is lost to

the washer, the settings and options will go back to the factory defaults.

3

5

2

8

7

A

B

C

D

E

4

1

3

2

8

7

C

G

B

D

6

1

3

2

8

7

E

D

C

F

6

1

E

F

4

6

POWER/CANCEL

Touch to turn the washer on and off. Touch to stop/cancel

a cycle at any time.

NOTE: Turning the Wash Cycle knob will also turn the

washer on.

WASH CYCLE KNOB

Turn the knob to select a cycle for your laundry load. An LED

will light up for the cycle selected.

NOTE: The Clean Washer with affresh

®

LED will ﬂash when

the washer has run 30 wash cycles as a reminder to run the

Clean Washer with affresh

®

cycle.

See “Cycle Guide” for detailed descriptions of cycles.

NOTE: For best results when using the Overnight Wash &

Dry cycle, use for loads weighing 2 lbs and less, such as a

soccer uniform or a running tank and shorts. Allow the cycle

to run the full duration of 12 hours.

START

Touch and hold for 3 seconds until the light above START

comes on to start a cycle or touch once while a cycle is in

process to pause it. If you want to add a garment, you can

touch START when the “Add Garment” LED is on.

LED DISPLAY AND SETTINGS

When you select a cycle, its default settings will light up and

the Estimated Time Remaining will be displayed. Factors

such as load size, wash temperature, and water pressure

may affect the time shown in the display. Tightly packing,

unbalanced loads or excessive suds may cause the washer

to lengthen the cycle time as well.

Touch the desired setting along the bottom of the display

to adjust. See “Cycle Guide” for available settings on each

cycle. Not all settings are available with all cycles.

Temperature

The recommended wash temperature is preset for each

cycle. You may also select a wash temperature based

on the type of fabric and soils being washed. For best

results, use the warmest wash water safe for your

fabric, following the garment label instructions. All wash

temperatures feature a cold rinse.

Soil Level

Soil Level (wash time) is preset for each wash cycle.

When you change the soil setting, the cycle time will

increase or decrease in the Estimated Cycle Time

display.

For most loads, use the soil level that is preset with the

cycle you have chosen. For heavily soiled and sturdy

fabrics, use the Soil Level setting to select more wash

time. For lightly soiled and delicate fabrics, use the Soil

Level setting to select less wash time. Lower soil level

settings will help reduce tangling and wrinkling.

Spin Speed

This washer automatically selects the spin speed

based on the cycle selected. Some preset speeds

can be changed.

n Faster spin speeds mean shorter dry times but may

increase wrinkling in your load.

n Slower spin speeds reduce wrinkling but will leave

your load more damp.

1

2

3

4

USE OPTIMAL DISPENSE – DETERGENT

CONCENTRATION AND WATER HARDNESS

Touch – or + to set detergent concentration from 2x to

6x. Touch WATER HARDNESS to set water hardness

level (normal, hard, or soft). (See “About Detergent

Concentration” section.)

IMPORTANT: When using the dispenser cartridge with

concentrated liquid detergent, be sure to change the

detergent concentration settings in the control if the detergent

used is different than factory preset of 2x concentration.

DELAY START

Use + and – to delay the start of the wash cycle by 9 to 12

hours, depending on model. To turn off Delay Start, use +

and – to set the delay time to “0” or touch POWER/CANCEL.

CYCLE STATUS LIGHTS

NOTE: Not all Cycle Status Lights are available on all models.

The Cycle Status Lights show the progress of a cycle. At

each stage of the process, you may notice sounds or pauses

that are different from traditional washers.

Low Detergent

This will light if there is enough detergent

in the Optimal Dispense cartridge for only

a few more cycles.

Reﬁll Detergent

This will light if there is no detergent in the

Optimal Dispense cartridge.

Delay

If a Delay Start is set, the Delay indicator

will light and the delay time will count down

in the display.

Door Locked

Door Locked will light to indicate that the

door is locked and cannot be opened

without ﬁrst pausing or canceling the cycle.

Sensing

When START is touched and held, the washer will ﬁrst

perform a self-test on the door lock mechanism and the

sensing light will come on. You will hear a click, the drum will

make a partial turn, and the door will click again as it unlocks

brieﬂy. The door will click one more time when it locks again.

Once the door has locked the second time, the washer will

begin tumbling and adding water. This sensing process will

continue throughout the cycle. You may also hear water

ﬂowing through the dispenser, adding detergent to the load.

After the load size is sensed, the estimated time based on

load size will be displayed. The actual cycle time may be

lengthened; however, the display will continue to show the

estimated time.

The sensing light will blink once a second at various times

during the cycle, such as when the washer is reducing

extra suds.

Add a Garment

When “Add a Garment” is lit, you may pause the washer,

open the door, and add items. Touch and hold START to

start the washer again.

Steaming

This will light to show that the cycle is using a steam boost

for added cleaning power.

Done

Once the cycle is complete, this light will come on. Remove

the load promptly for best results. The Done indicator is also

lit during Fresh Hold

®

or Fresh Spin™ option.

6

7

5

7

OPTIONS

Touch to activate additional wash options or additional

features on the washer. Not all options are available on

all models.

Select Delay Hrs.

Touch this option to delay the start of the wash cycle

by up to 12 hours.

Fresh Hold

®

Option

The Fresh Hold

®

option will periodically tumble the

load after the end of the cycle for up to 12 hours while

the integrated fan circulates air through the washer to

reduce humidity. To turn on the Fresh Hold

®

option,

touch Fresh Hold. If, however, the Fresh Hold

®

option

is turned on, it will stay on for all future cycles until

turned back off – the washer remembers the last on/

off status set. To turn off the Fresh Hold

®

option, touch

Fresh Hold

®

.

You may also activate the Fresh Hold

®

option without

running a cycle by touching and holding POWER/

CANCEL for one second, then touching and holding

Fresh Hold

®

option

for 3 seconds, then touching and

holding START for 3 seconds.

To turn off the Fresh Hold

®

option when it is running,

touch POWER/CANCEL.

NOTE: The door will lock while the Fresh Hold

®

option is

active. To cancel the option and unlock the door, touch

POWER/CANCEL.

Steam for Stains

The Steam for Stains option adds additional soak and

wash time to many cycles to help remove tough stains

as well as a steam boost for added cleaning power.

An integrated heater helps to maintain optimal wash

temperatures. See the “Cycle Guide” for cycles that

allow the Steam for Stains option.

8

A

B

C

Extra Rinse

Activate this option to add an extra rinse to most cycles.

NOTE: Extra Rinse can also be used to turn on the

Drum Light. Simply touch and hold EXTRA RINSE for

3 seconds.

Cycle Signal

Use this option to turn on or off the signal that sounds

at end of cycle.

To turn off the tones that sound when a setting is

touched:

Touch and hold CYCLE SIGNAL for about 3 seconds.

Repeat to turn them on.

Control Lock

Touch and hold for 3 seconds to lock the controls to

avoid unwanted changes or operation. Touch and hold

3 seconds again to unlock. For each second CONTROL

LOCK is held down, the display will count down 1

second: you will see “3,” then “2,” then “1.” You may

still touch START to pause the cycle or touch POWER/

CANCEL to turn off the washer.

My Cycle

If you have a favorite cycle with custom settings that

you use frequently, you can use the My Cycle feature

to keep your preferred settings ready to use. To save

the cycle, press and hold MY CYCLE (approximately 3

seconds) until a beep sounds and My Cycle LED is lit.

ADDITIONAL OPTION

Drum Light

Touch and hold EXTRA RINSE for 3 seconds to turn on

the Drum Light.

D

E

F

G

8

Optimal Dispense Liquid High Efﬁciency “HE”

detergent cartridge

Each dispenser cartridge holds up to 18.5 oz (550 ml)

of liquid HE detergent, enough for up to 36

†

loads,

depending on cycle and detergent concentration. The

cartridge ﬁts into compartment (B) of the dispenser

drawer for convenient loading.

n Change detergent concentration setting

if detergent used is different than factory

preset of 2x concentration. See “About

Detergent Concentration” section.

n Change water hardness setting if

desired level is different than factory

preset of Normal.

Liquid High Efﬁciency “HE” detergent compartment

This compartment holds liquid or powdered HE

detergent for your main wash cycle.

Powdered High Efﬁciency “HE” detergent

compartment

This compartment holds powdered HE detergent

for a single load.

Liquid fabric softener compartment

Automatically dilutes and dispenses liquid fabric

softener at the optimum time in the cycle.

n Use only liquid fabric softener in this dispenser.

Liquid chlorine bleach compartment

Automatically dilutes and dispenses liquid chlorine

bleach at the optimum time during the ﬁrst rinse after

the wash cycle. This compartment cannot dilute

powdered bleach.

D

B

C

E

A

9

DISPENSERS

†

The number of loads will vary, depending on detergent concentration, load size,

cycle used, and soil level. The maximum capacity of up to 36 loads requires use

of 6x concentration detergent.

C

B

D

A

B

E

C

Optimal Dispense Drawer (on some models)

The Optimal Dispense drawer gives you the convenience of

automatically adding HE detergent, liquid chlorine bleach, and

liquid fabric softener to the wash load at the proper time. See

“Using the Optimal Dispense Drawer” for information on using

the dispenser drawer.

Dispenser Drawer (on some models)

The dispenser drawer gives you the convenience

of adding HE detergent, liquid chlorine bleach,

and liquid fabric softener to the wash load at the

proper time. See “Using the Dispenser Drawer”

for information on using the dispenser drawer.

9

CYCLE GUIDE

Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle, options, and settings

that best ﬁt the load being washed. Not all settings are available with each cycle and some options cannot be used together.

Not all cycles and options are available on all models.

*All temperature selections feature a Cold rinse.

**The Steam for Stains option is only available when a Warm, Hot, or Extra Hot water temperature is selected.

***Spin speed varies by model.

Load Size Recommendations

For best results, follow the load size recommendations noted for each cycle.

Small load: Fill the washer drum with 3–4 items, not more

than ¼ full.

Medium load: Fill the washer drum up to about ½ full.

Large load: Fill the washer drum up to about ¾ full.

Continued on next page

Items to wash

using default

cycle settings:

Cycle:

Wash

Temperature:*

Spin

Speed:***

Soil

Level:

Available

Options:

Cycle Details:

Normally soiled

cottons, linens,

sheets, and

mixed garment

loads

Normal Extra Hot

Hot

Warm

Cool

Cold

Max Extract™/

Extra High

High

Med

None

Extra

Heavy

Med

Light

Steam for

Stains**

Fresh Hold

®

Extra Rinse

Delay Hrs.

This cycle combines

medium-speed tumbling

and an extra-high-speed

spin. This cycle is designed

to provide the most energy

efﬁciency.

Bright or darkly

colored cottons,

linens, casual,

and mixed loads

Cold

Wash

Cold Max Extract™/

Extra High

High

Med

None

Extra

Heavy

Med

Light

Fresh Hold

®

Extra Rinse

Delay Hrs.

This cycle uses a

concentrated detergent

solution along with cold

water throughout the cycle

to gently lift out stains and

care for fabrics.

Lightly soiled

shirts, blouses,

trousers, pants,

and dresses

Wrinkle

Control

Extra Hot

Hot

Warm

Cool

Cold

Max Extract™/

Extra High

High

Med

Low

None

Extra

Heavy

Med

Light

Steam for

Stains**

Fresh Hold

®

Extra Rinse

Delay Hrs.

This cycle combines

low-speed tumbling and

medium-speed spin for

gentle fabric care and

reduced wrinkling.

Sheer fabrics,

lingerie,

sweaters, and

lightly soiled

shirts, blouses,

trousers, pants,

and skirts

Delicates Extra Hot

Hot

Warm

Cool

Cold

Max Extract™/

Extra High

High

Med

Low

None

Extra

Heavy

Med

Light

Steam for

Stains**

Fresh Hold

®

Extra Rinse

Delay Hrs.

This cycle combines low-

speed tumbling and low-

speed spin for gentle fabric

care and reduced wrinkling.

Normally

soiled sheets,

pillowcases,

light blankets,

or throws

Bedding Extra Hot

Hot

Warm

Cool

Cold

Max Extract™/

Extra High

High

Med

Low

None

Extra

Heavy

Med

Light

Steam for

Stains**

Fresh Hold

®

Extra Rinse

Delay Hrs.

The wash action of this

cycle is designed to keep

large items from tangling

and balling up.

Extra-large load: Fill the washer drum, but make

sure clothes can tumble freely. For best results, avoid

packing tightly.

10

Items to wash

using default

cycle settings:

Cycle:

Wash

Temperature:*

Spin

Speed:***

Soil

Level:

Available

Options:

Cycle Details:

No clothes in

washer

Clean

Washer

with

affresh

®

Fresh Hold

®

Delay Hrs.

Use this cycle every 30

washes to keep the inside

of your washer fresh and

clean. This cycle uses a

higher water level. Use with

affresh

®

washer cleaner

tablet or liquid chlorine

bleach to thoroughly clean

the inside of your washer.

This cycle should not be

interrupted. See “Washer

Care.”

IMPORTANT: Do not place

garments or other items

in the washer during the

Clean Washer with affresh

®

cycle. Use this cycle with

an empty wash tub. See

“Washer Care” in “Washer

Maintenance.”

Wet load of

clothes

Drain

& Spin

N/A

Max Extract™/

Extra High

High

Med

Low

None

N/A Fresh Hold

®

Delay Hrs.

Use Drain & Spin to remove

excess water from the load.

Spin speed can be set to a

lower setting.

Swimwear, items

that need rinsing

Drain

& Spin

with

Extra

Rinse

Extra Hot

Hot

Warm

Cool

Cold

Max Extract™/

Extra High

High

Med

Low

None

Extra

Heavy

Med

Light

Fresh Hold

®

Delay Hrs.

Select Drain & Spin, then

select Extra Rinse to add

water. The cycle includes an

extra-high-speed spin. For

some fabrics, you may wish

to set the spin speed to a

lower setting.

Clothing,

bedding and

towels requiring

sanitization

Sanitize

Extra Hot Max Extract™/

Extra High

High

Med

Low

None

Extra

Heavy

Med

Light

Steam for

Stains**

Fresh Hold

®

Extra Rinse

Delay Hrs.

This cycle eliminates

99.99% of the most

common bacteria found

in clothes, sheets, and

towels. The extra hot

wash temperature ensures

sanitization. Check

recommended wash

temperature of your items.

Bacteria tested were K.

pneumonia, P. aureginosa,

and S. aureus.

*All temperature selections feature a Cold rinse.

**The Steam for Stains option is only available when a Warm, Hot, or Extra Hot water temperature is selected.

***Spin speed varies by model.

Continued on next page

11

† Allergen

Allergen cycle certiﬁed by NSF International, an independent, third party testing and certiﬁcation organization. The certiﬁcation veriﬁed that this

cycle reduced tested allergens by at least 95.0% and maintained the water temperature necessary to kill dust mites. Only the allergen cycle has

been designed to meet the requirements of NSF Protocol P351 for Allergen Reduction Performance effectiveness.

Items to wash

using default

cycle settings:

Cycle:

Wash

Temperature:*

Spin

Speed:***

Soil

Level:

Available

Options:

Cycle Details:

Sturdy garments

and household

items exposed

to possible

allergens

Allergen

†

Extra Hot

Hot

Max Extract™/

Extra High

High

Med

Extra

Heavy

Med

Light

Steam for

Stains**

Fresh Hold

®

Extra Rinse

Delay Hrs.

Uses more water to ﬂush

out allergens such as dust

mites and pet dander from

normally soiled items.

2–4 lightly

soiled synthetic

garments,

athletic

uniforms, or

workout wear

Overnight

Wash &

Dry

Extra Hot

Hot

Warm

Cool

Cold

Max Extract™/

Extra High

Extra

Heavy

Med

Light

Steam for

Stains**

Fresh Hold

®

Extra Rinse

Delay Hrs.

This short wash cycle has

an extra-high-speed spin

followed by intermittent

tumbling and fan activation

to circulate air through the

clothes.

Small loads of

2–4 lightly soiled

garments

Rapid

Wash

Extra Hot

Hot

Warm

Cool

Cold

Max Extract

™

/

Extra High

High

Med

Low

None

Extra

Heavy

Med

Light

Steam for

Stains**

Fresh Hold

®

Extra Rinse

Delay Hrs

For small loads (2–4 items)

needed quickly. This cycle

combines high-speed

tumbling, a shortened wash

time, and an extra-high-

speed spin for reduced

drying times.

Heavily soiled

fabrics

Power

Wash

Extra Hot

Hot

Warm

Cool

Cold

Max Extract

™

/

Extra High

High

Med

Low

None

Extra

Heavy

Med

Light

Steam for

Stains**

Fresh Hold

®

Extra Rinse

Delay Hrs.

Use this cycle for extremely

soiled garments and

household items that need

additional cleaning power.

*All temperature selections feature a Cold rinse.

**The Steam for Stains option is only available when a Warm, Hot, or Extra Hot water temperature is selected.

***Spin speed varies by model.

12

Adding HE detergent to dispenser

Powdered detergent:

Lift the selector to the high

position.

Liquid detergent:

Push down the selector to

the low position.

Pour a measured amount of

HE detergent into detergent

compartment. For powdered

detergent, lift the selector to

the high position. For liquid

detergent, push down the

selector to the low position.

Do not overﬁll; adding too much

detergent may cause detergent

to be dispensed into the washer

too early.

Use only High Efﬁciency

(HE) detergent.

IMPORTANT:

n Do not add single-dose laundry packet to

dispenser drawer.

n Use powdered detergent when using the Delay Wash op-

tion. Liquid detergent may seep out before the

wash begins.

HE detergent

compartment

USING THE DISPENSER DRAWER

on some models

1. Open the dispenser drawer.

2. Add laundry products as described in steps 4–6 in the

“Using Your Washer” section.

3. Slowly close the dispenser drawer. Make sure it is

completely closed.

NOTE: A small amount of water may remain in the dispensers

from the previous wash cycle. This is normal.

Selector

in high

position

Selector

in low

position

CHOOSING THE RIGHT DETERGENT

Use only High Efﬁciency detergents. The package will be

marked “HE” or “High Efﬁciency.” Low-water washing creates

excessive sudsing with a non-HE detergent. Using non-HE

detergent will likely result in longer cycle times and reduced

rinsing performance. It may also result in component failure and,

over time, buildup of mold or mildew. HE detergents should be

low-sudsing and quick-dispersing to produce the right amount

of suds for the best performance. They should hold soil in

suspension so it is not redeposited onto clean clothes. Not all

detergents labeled as High Efﬁciency are identical in formulation

and their ability to reduce suds. For example, natural, organic,

or homemade HE detergents may generate a high level of suds.

If you use one of these and see a “Sd” or “Sud” error code

appear in the display, consider using a different HE detergent.

Always follow the detergent manufacturer’s instructions to

determine the amount of detergent to use. Do not go over the

Max line on the dispenser. See “Using the Dispenser Drawer” or

“Using the Optimal dispense Drawer” for more information.

Use only High Efﬁciency

(HE) detergent.

About Detergent Concentration

Today’s liquid HE detergents are concentrated. Most brands of

concentrated HE detergent will show the level of concentration

on the bottle. If so, simply set the concentration level in the

Optimal Dispense menu to match the level shown on the bottle.

However, if the detergent bottle does not give the concentration,

it can be easily calculated. Just divide the package size in ﬂuid

ounces by the number of loads. Then refer to the chart below to

ﬁnd the concentration.

If you do not get your desired cleaning results, try using a lower

concentration number. If you have excess suds, try using a

higher concentration number.

Concentration Number of ounces ÷ number of loads

2X 1.5–2.49

3X 0.9–1.49

4X 0.7–0.89

5X 0.5–0.69

6X 0.3–0.49

13

Adding HE detergent to dispenser

NOTES:

n A small amount of water may remain in the dispensers from

the previous wash cycle. This is normal.

n See “About Detergent Concentration” for information on

detergent concentration.

n To ensure you have enough detergent in the dispenser,

the display will show the detergent level (Low or Empty).

n To add single-dose and Oxi-type boosters, see “Using Your

Washer” section.

1. Open the dispenser drawer.

2. Add laundry products as described in steps 4–6 in the

“Using Your Washer” section.

3. Slowly close the dispenser drawer. Make sure it is

completely closed.

Powdered detergent:

Add directly to the

compartment.

Use only High Efﬁciency

(HE) detergent.

Optimal Dispense cartridge

Adding detergent for a single load

IMPORTANT:

n Do not use liquid detergents in the single-load

compartment; liquid detergents may seep out of the

detergent compartment before the main wash begins.

n Do not add single-dose laundry packet to

dispenser drawer.

n If you are using the Delay Wash option, use of the

dispenser cartridge is recommended or powdered

detergent may be used in the HE powdered detergent

compartment.

Using two liquid HE detergents

If you frequently alternate between two different

liquid HE detergents, you can purchase an additional

Optimal Dispense cartridge.

See “Accessories” for ordering information.

Powdered HE

detergent

compartment

Tab

Use only HE High Efﬁciency

liquid detergents. The dispenser

cartridge will hold about 18.5 oz.

(550 ml) of HE liquid detergent,

or enough for up to 36 loads

†

.

To Fill:

Push back on the tab and

lift the ﬁll door. Fill to the “MAX”

line (see illustration at right) with

HE liquid detergent. Close ﬁll

door. It will click into place.

To Install the Dispenser

Cartridge:

1. Pull out the dispenser drawer.

2. Insert the dispenser cartridge

completely in detergent

compartment as shown. It should click into position.

3. Slowly slide the dispenser drawer in until it is completely

closed. The washer will automatically detect the

dispenser cartridge.

NOTE:

n The dispenser cartridge should be rinsed out when

changing detergents or when the washer will not be

used for extended periods. For instructions on cleaning

the dispenser cartridge, see “Washer Maintenance.”

†

The number of loads will vary, depending on detergent concentration,

load size, cycle used, soil level, and water hardness. The maximum

capacity of up to 36 loads requires use of 6X concentration detergent.

Use only High

Efﬁciency (HE)

detergent.

Powdered HE detergent

Place a measured

amount of detergent

in the powdered HE

detergent compartment.

Lift out the cartridge and set aside.

“MAX” line

Liquid HE detergent

A single dose of liquid

detergent can be added

to the Single-Dose Liquid

HE Detergent Cup, which

you can purchase (see

“Accessories” section).

Liquid detergent:

Add to detergent cup.

USING THE OPTIMAL DISPENSE DRAWER (on some models)

14

Add single-dose laundry packets, Oxi-type boosters, color-

safe bleach, or fabric softener crystals to the drum prior to

adding laundry.

NOTE: Always follow manufacturer’s instructions.

USING YOUR WASHER

Sort items by recommended cycle, water temperature, and

colorfastness. Separate heavily soiled items from lightly

soiled. Separate delicate items from sturdy fabrics. Treat

stains promptly and check for colorfastness by testing stain

remover products on an inside seam.

IMPORTANT:

n Empty pockets. Loose change, buttons, or any small object

can plug pumps and may require a service call.

n Close zippers, fasten hooks, tie strings and sashes, and

remove non-washable trim and ornaments.

n Mend rips and tears to avoid further damage to items

during washing.

1. Sort and prepare your laundry

First wash cycle without laundry

Before washing clothes for the ﬁrst time, add liquid or powdered

HE detergent to the detergent dispenser. Choose the QUICK

WASH cycle and run it without clothes. Use only HE detergent.

This initial cycle serves to ensure the interior is clean and the

dispenser drawer is ready for use before washing clothes.

n Turn knits inside out to prevent pilling. Separate lint-takers from

lint-givers. Synthetics, knits, and corduroy fabrics will pick up

lint from towels, rugs, and chenille fabrics.

n Do not dry garments if stains remain after washing, because

heat can set stains into fabric.

n Always read and follow fabric care labels and laundry

product instructions. Improper usage may cause damage

to your garments.

2. Add laundry products (if desired)

15

Select detergent dispenser, based on type of HE detergent

used (either liquid or powdered). See “Using the Optimal

Dispense Drawer” instructions on how to use the dispenser.

4. Add HE detergent

Single load

powdered

HE detergent

Optimal Dispense

cartridge

NOTE: Do not add single-dose laundry packets, Oxi-type

boosters, color-safe bleach, or fabric softener crystals to

dispensers. They will not dispense correctly.

Adjust the selector, based on type of HE detergent used

(either liquid or powdered). See “Using the Dispenser

Drawer” instructions on how to use the dispenser.

Powdered

HE detergent

Liquid

HE detergent

Optimal Dispense Drawer

Dispenser Drawer

Place a load of sorted items loosely in the washer. Items need

to move freely for best cleaning and to reduce wrinkling and

tangling. Close the washer door by pushing it ﬁrmly until the

latch clicks.

n Depending on load type and cycle, the washer can be fully

loaded, but not tightly packed. Washer door should close

easily. See “Cycle Guide” for loading suggestions.

n Mix large and small items and avoid washing single items.

Load evenly.

n Wash small items in mesh garment bags. For multiple items,

use more than one bag and ﬁll bags equally.

3. Load laundry into washer

16

Add liquid chlorine bleach to the bleach compartment.

Do not overﬁll, dilute, or use more than

2

⁄

3

cup (165 mL).

Do not use color-safe bleach or Oxi in the same cycle with

liquid chlorine bleach.

IMPORTANT:

n Always measure liquid chlorine bleach. Use a measuring

cup with a pour spout; do not guess.

n Do not ﬁll beyond the “MAX” level. Overﬁlling could

cause garment damage.

6. Add liquid chlorine bleach

to dispenser (if desired)

Pour a measured amount of liquid fabric softener into

liquid fabric softener compartment. Always follow

manufacturer’s directions for correct amount of fabric

softener based on your load size.

Fabric softener is always dispensed in the last rinse,

even if Extra Rinse is selected.

IMPORTANT: Do not overﬁll, dilute, or use more than

¼ cup (60 mL) of fabric softener. Do not ﬁll past the

MAX line. Overﬁlling dispenser will cause fabric softener

to immediately dispense into washer.

n Do not spill or drip any fabric softener onto the clothes.

n Do not use liquid fabric softener dispenser balls in this

washer. They will not dispense correctly.

5. Add liquid fabric softener to

dispenser (if desired)

Dispenser Drawer

Optimal Dispense Drawer

Dispenser Drawer

Optimal Dispense Drawer

17

7. Touch POWER/CANCEL to turn

on washer

Slowly close the Optimal Dispense drawer. Make sure the

drawer is closed completely, then touch POWER/CANCEL

to turn on the washer or go to Step 8.

8. Select CYCLE*

Turn cycle knob to select your wash cycle. See “Cycle Guide”

for details on cycle features.

The display will show the default settings for the selected cycle.

To adjust a setting, touch its name – Temperature, Soil Level, or

Spin Speed. Adjusting settings will change the Estimated Cycle

Time. Tightly packing the load, unbalanced loads, or excessive

suds may also cause the washer to increase the cycle time.

9. Adjust settings, if desired*

10. Select any additional options*

To add an option to the cycle, touch its name – Fresh Hold

®

,

Steam for Stains, Extra Rinse, Cycle Signal, or Control Lock.

To remove an option from the selected cycle, touch the

option again.

* Not all options and settings are available with all cycles. See “Cycle Guide”

for available options and settings.

You can adjust the detergent concentration and water

hardness settings if needed. Default settings are 2x detergent

concentration and normal water hardness. If the detergent

concentration is not listed on the package, see “About

Detergent Concentration” to calculate the concentration.

To Adjust Dispenser Settings:

1. Touch – or + until the desired concentration appears on the

time display.

2. Touch WATER HARDNESS until the desired water hardness

appears on the time display.

11. Set detergent concentration

and water hardness

18

13. Touch and hold START to begin

wash cycle

Touch and hold START to start the wash cycle. To pause

a cycle in progress, touch START once, then touch and

hold again to continue the cycle. To cancel a cycle, touch

POWER/CANCEL.

Once you touch and hold START, you will hear the door lock,

unlock, and lock again. The washer door will remain locked

during the wash cycle.

Unlocking the door to add garments:

If you need to open the door to add 1 or 2

missed garments, you may do so while the

“Add a Garment” light is lit. The time allowed

to add a garment will vary based on cycle

selection and load size.

Touch START once; the door will unlock once

the washer movement has stopped. This may

take several minutes. Then close the door and

touch and hold START again to restart the cycle.

Adding items after “Add a Garment” light

is off:

Cancel current cycle. Water will drain and you

will need to reselect cycle and restart.

For wash performance and optimal energy

savings, add garments only when the “Add

a Garment” light is on.

12. Set a delayed wash

If you do not want to begin a cycle immediately, you may

choose the Delay Hrs. option. This will delay the start of the

wash cycle by up to 12 hours.

To set a delayed wash:

1. Touch SELECT DELAY HRS. to set the desired delay time.

2. Touch and hold START to start the delay countdown. The

countdown stops blinking.

14. Remove garments promptly

after cycle is ﬁnished

Promptly remove garments after cycle has

completed to avoid odor and rusting of

metal objects on garments. When unloading

garments, pull back the door seal and check

for small items between the tub and the

washer drum.

If you will be unable to remove the load

promptly, use the Fresh Hold

®

option. If the

Fresh Hold

®

option is selected, the washer will

automatically activate the fan and tumble the

load periodically for up to 12 hours. To turn off the Fresh Hold

®

option, touch POWER/CANCEL. To set the washer so that the

Fresh Hold

®

option does not come on for future cycles, touch

Fresh Hold.

NOTES:

n The door will remain locked while the Fresh Hold

®

option

is active. To cancel the option and unlock the door, touch

POWER/CANCEL.

n A small amount of water may remain in the dispensers after

the wash cycle is complete. This is normal.

n This washer has a tight seal to avoid water leaks. To avoid

odors, leave the door open to allow the washer to dry

between uses.

OR

19

WASHER MAINTENANCE

WASHER CARE

Recommendations to Help Keep Your Washer Clean

and Performing at Its Best

1. Always use High Efﬁciency (HE) detergents and follow the

HE detergent manufacturer’s instructions regarding the

amount of HE detergent to use. Never use more than the

recommended amount because that may increase the

rate at which detergent and soil residue accumulate inside

your washer, which in turn, may result in undesirable odor.

2. Use warm or hot water washes sometimes (not exclusively

cold water washes) because they do a better job of

controlling the rate at which soils and detergent accumulate.

3. Always leave the washer door slightly ajar between

uses to help dry out the washer and avoid the buildup

of odor-causing residue.

4. Periodically clean residue from all interior surfaces of the

glass window. For better care, wipe the entire inside of the

glass door with a damp cloth.

Cleaning Your Front-Loading Washer

Read these instructions completely before beginning the

routine cleaning processes recommended below. This

Washer Maintenance Procedure should be performed,

at a minimum, once per month or every 30 wash cycles,

whichever occurs sooner, to control the rate at which soils

and detergent may otherwise accumulate in your washer.

Cleaning the Door Seal

1. Open the washer door and remove any clothing or items

from the washer.

2. Inspect the gray colored seal between the door opening

and the drum for stained areas or soil buildup. Pull back

the seal to inspect all areas under the seal and to check

for foreign objects.

WASHER CARE (cont.)

3. If stained areas or soil buildup is found, wipe down

these areas of the seal using the following procedure:

a. Mix a dilute bleach solution, using ¾ cup (177 mL)

of liquid chlorine bleach and 1 gallon (3.8 L) of warm

tap water.

b. Wipe the seal area with the dilute solution, using

a damp cloth.

c. Let stand 5 minutes.

d. Wipe down area thoroughly with a dry cloth and let

washer interior air dry with door open.

IMPORTANT:

n Wear rubber gloves when cleaning with bleach.

n Refer to the bleach manufacturer’s instructions

for proper use.

Cleaning the Inside of the Washer

This washer has a special cycle that uses higher water

volumes in combination with affresh

®

Washer Cleaner or

liquid chlorine bleach to thoroughly clean the inside of the

washer. Steam washer models also utilize steam to enhance

cleaning in this special cycle.

NOTE: Read these instructions completely before beginning

the cleaning process.

Begin Procedure

1. Clean Washer with affresh

®

Cycle Procedure

(Recommended for Best Performance):

a. Open the washer door and remove any clothing

or items.

b. Add an affresh

®

Washer Cleaner tablet to the

washer drum.

c. Do not add the affresh

®

Washer Cleaner tablet

to the dispenser drawer.

d. Do not add any detergent or other chemical to the

washer when following this procedure.

e. Close the washer door.

f. Select the Clean Washer with affresh

®

cycle.

g. On some models: Select the Fresh Hold

®

option to

help dry the washer interior after the cycle is complete.

NOTE: The washer remembers your last option

selection and will use it for future wash cycles until

you deselect that option. While the fan is ON, the

washer door will lock. To unlock the door, touch

POWER/CANCEL.

h. Touch and hold START to begin the cycle. The

Clean Washer with affresh

®

Cycle Operation is

described below.

Replace inlet hoses after 5 years of use to reduce the risk of

hose failure. Periodically inspect and replace inlet hoses if

bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses:

n Mark the date of replacement on the label with a

permanent marker.

n Check that the old washers are not stuck on the washer

inlet valves.

n Use new washers in the new inlet hoses to ensure a

proper seal.

WATER INLET HOSES

20

WASHER CARE (cont.)

2. Chlorine Bleach Procedure:

a. Open the washer door and remove any clothing

or items.

b. Open the dispenser drawer and add liquid

chlorine bleach to the MAX level in both the bleach

compartment and the fabric softener compartment.

Either traditional or HE chlorine bleach can be used.

NOTE: Use of more liquid chlorine bleach than is

recommended above could cause washer damage

over time.

c. Close the washer door and the dispenser drawer.

d. Do not add any detergent or other chemicals to the

washer when following this procedure.

e. Close the washer door.

f. Select the Clean Washer with affresh

®

cycle.

g. On some models: Select the Fresh Hold

®

option to

help dry the washer interior after the cycle is complete.

NOTE: The washer remembers your last option

selection and will use it for future wash cycles until

you deselect that option. While the fan is ON, the

washer door will lock. To unlock the door, touch

POWER/CANCEL.

h. Touch and hold START to begin the cycle. The

Clean Washer with affresh

®

Cycle Operation is

described below.

NOTE: For best results, do not interrupt cycle.

Description of Clean Washer with affresh

®

Cycle

Operation:

1. The Clean Washer with affresh

®

cycle will determine

whether clothing or other items are in the washer.

2. If no items are detected in the washer, it will proceed

with the cycle.

a. If any items are detected in the washer, “rL” (remove

load) will be displayed. The door will unlock. Open

washer and remove any garments from the

washer drum.

b. Touch POWER/CANCEL to clear the “rL” code.

c. Touch and hold START to restart the cycle.

3. Steam models only: During the ﬁrst 20 minutes of the

cycle, it will activate the steamer but the drum will not spin

or ﬁll with water. You may see condensation on the door

glass during this initial phase. If you are using an affresh

®

Washer Cleaner tablet, it will not dissolve completely

during the steam phase. This is normal.

After the cycle is complete, leave the door open slightly to

allow for better ventilation and drying of the washer interior.

Cleaning the Dispensers

After a period of using your washer, you may ﬁnd some

residue buildup in the washer’s dispensers. To remove

residue from the dispensers, remove the drawer and wipe

the surfaces with a damp cloth and towel dry either before

or after you run the Clean Washer with affresh

®

cycle. Use

an all-purpose surface cleaner, if needed.

IMPORTANT: Dispenser is not dishwasher safe.

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe up any spills.

Occasionally wipe the outside of your washer to help

keep it looking new. Use mild soap and water.

IMPORTANT: To avoid damaging the washer’s ﬁnish,

do not use abrasive products.

3. Lift off cover panel by

pulling straight up.

To replace:

1. Slide cover panel back

onto posts on dispenser.

2. Align edges of dispenser

with guides in washer,

then slide dispenser

back into slot.

REMOVING THE DISPENSER

To remove:

1. Pull dispenser drawer out until it stops.

2. Press down on the release tab and pull straight out to

remove the dispenser.

CLEAN WASHER CYCLE REMINDER

NOTE: Not all models have the Clean Washer with affresh

®

cycle reminder light.

The Clean Washer with affresh

®

LED

will ﬂash at the end of a wash cycle

when the washer has run 30 wash

cycles. This is a reminder to run the

Clean Washer with affresh

®

cycle.

If the Clean Washer with affresh

®

cycle is not turned on, the

LED will stop ﬂashing at the end of a wash cycle after running

3 more regular wash cycles. After 30 more wash cycles are

completed, the Clean Washer with affresh

®

LED will again

ﬂash at the end of a wash cycle as a reminder.

Optimal Dispense Drawer

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