Snom M500 Multi-Cell SIP DECT Base Station Guide d'installation
- Catégorie
- Téléphones
- Taper
- Guide d'installation
M500
Multi-cell SIP DECT Base Station
Quick Installation Guide
illustration scale 100%
Taihoon Kim | 09. Apr. 2021 | Revision 3.2AW / M500 Cordless base
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Important Safety Information
This symbol is to alert you to important operating or servicing instructions that
may appear on the product or in this user’s manual. Always follow basic safety
precautions when using this product to reduce the risk of injury, fire, or electric
shock.
Important Safety Instructions
When using your telephone equipment, basic safety precautions should always be
followed to reduce the risk of fire, electric shock and injury, including the following:
1. This product should be installed by a qualified technician.
2. This product should only be connected to the host equipment and never directly to
the network such as Public Switch Telephone Network (PSTN) or Plain Old Telephone
Services (POTS).
3. Read and understand all instructions.
4. Follow all warnings and instructions marked on the product.
5. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol
cleaners. Use a damp cloth for cleaning.
6. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink,
laundry tub or swimming pool, or in a wet basement or shower.
7. Do not place this product on an unstable table, shelf, stand or other unstable
surfaces.
8. Slots and openings in the back or bottom of the base station and handset are provided
for ventilation. To protect them from overheating, these openings must not be blocked
by placing the product on a soft surface such as a bed, sofa or rug. This product
should never be placed near or over a radiator or heat register. This product should not
be placed in any area where proper ventilation is not provided.
9. This product should be operated only from the type of power source indicated on
the marking label. If you are not sure of the type of power supplied at the premises,
consult your dealer or local power company.
10. Do not allow anything to rest on the power cord. Do not install this product where the
cord may be walked on.
11. Never push objects of any kind into this product through the slots in the base station
or handset because they may touch dangerous voltage points or create a short circuit.
Never spill liquid of any kind on the product.
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12. To reduce the risk of electric shock, do not disassemble this product, but take it
to an authorized service facility. Opening or removing parts of the base station or
handset other than specified access doors may expose you to dangerous voltages
or other risks. Incorrect reassembling can cause electric shock when the product is
subsequently used.
13. Do not overload wall outlets and extension cords.
14. Unplug this product from the wall outlet and refer servicing to an authorized service
facility under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled onto the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating
instructions. Adjust only those controls that are covered by the
operation instructions. Improper adjustment of other controls may
result in damage and often requires extensive work by an authorized
technician to restore the product to normal operation.
E. If the product has been dropped and the telephone base and/or
handset has been damaged.
F. If the product exhibits a distinct change in performance.
15. Avoid using a telephone (other than cordless) during an electrical storm. There is a
remote risk of electric shock from lightning.
16. Do not use the telephone to report a gas leak in the vicinity of the leak. Under
certain circumstances, a spark may be created when the adapter is plugged into
the power outlet, or when the handset is replaced in its cradle. This is a common
event associated with the closing of any electrical circuit. The user should not plug
the phone into a power outlet, and should not put a charged handset into the cradle,
if the phone is located in an environment containing concentrations of flammable
or flame-supporting gases, unless there is adequate ventilation. A spark in such
an environment could create a fire or explosion. Such environments might include:
medical use of oxygen without adequate ventilation; industrial gases (cleaning
solvents; gasoline vapors; etc.); a leak of natural gas; etc.
17. Only put the handset of your telephone next to your ear when it is in normal talk
mode.
18. The power adapters are intended to be correctly oriented in a vertical or floor mount
position. The prongs are not designed to hold the plug in place if it is plugged into a
ceiling, under-the-table or cabinet outlet.
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19. Use only the power cord indicated in this manual.
20. For pluggable equipment, the socket-outlet shall be installed near the equipment and
shall be easily accessible.
21. In wall mounting position, make sure to mount the telephone base on the wall
by aligning the eyelets with the mounting studs of the wall plate. Then slide the
telephone base down on both mounting studs until it locks into place. Refer to the full
installation instructions in the User Manual.
22. CAUTION: Keep small metallic objects such as pins and staples away from the
handset receiver.
23. WARNING: The product included (ITE) in this manual is to be connected only to PoE
networks without routing to the outside plant.
SAVE THESE INSTRUCTIONS
For cUL compliance only
Mesures de sécurité importantes
Ce symbole vous alertera d’informations importantes ou d’instructions
d’entretien pouvant apparaître dans ce guide d’utilisation. Respectez toujours
les mesures de sécurité et de sécurité de base lorsque vous utilisez ce
produit, afin de réduire les risques de blessures, d’incendie, ou d’électrocution.
Mesures de sécurité importantes
Afin de réduire les risques d’incendie, de blessures corporelles ou d’électrocution, suivez
toujours ces mesures préventives de base lorsque vous utilisez votre téléphone
1. Cet appareil doit être installé par un technicien qualifié.
2. Cet appareil doit être branché à un équipement hôte et jamais branché à un réseau,
tel qu’un réseau PSTN publique ou un réseau téléphonique standard (POTS).
3. Lisez et comprenez bien toutes les instructions.
4. Observez toutes les instructions et mises en garde inscrites sur l’appareil.
5. Débranchez ce téléphone de la prise murale avant de le nettoyer. N’utilisez pas
de nettoyeurs liquides ni en aérosol. N’utilisez qu’un chiffon doux et légèrement
humecté.
6. N’utilisez pas ce produit près de l’eau, tel que près d’un bain, d’un lavabo, d’un évier de
cuisine, d’un bac de lavage ou d’une piscine, ou dans un sous-sol humide ou sous la
douche.
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7. Ne déposez pas ce téléphone sur un chariot, support ou table chancelants. L’appareil
pourrait tomber et être sérieusement endommagé.
8. Le boîtier de l’appareil est doté de fentes et d’ouvertures d’aération situées à l’arrière
ou en dessous. Afin d’empêcher la surchauffe, ces ouvertures ne doivent pas être
obstruées en plaçant l’appareil sur un lit, divan, tapis ou autre surface similaires.
Ne placez pas cet appareil à proximité d’un élément de chauffage ni d’une plinthe
électrique. De plus, ne l’installez pas dans une unité murale ou un cabinet fermé qui
ne possède pas d’aération adéquate.
9. Ne faites fonctionner cet appareil qu’avec le type d’alimentation indiqué sur les
étiquettes de l’appareil. Si vous ne connaissez pas le voltage de votre maison,
consultez votre marchand ou votre fournisseur d’électricité.
10. Ne déposez rien sur le cordon d’alimentation. Installez cet appareil dans un endroit
sécuritaire, là où personne ne pourra trébucher sur la ligne d’alimentation ni le cordon
téléphonique modulaire.
11. N’insérez jamais d’objets à travers les fentes et ouvertures de cet appareil, car ils
pourraient toucher à des points de tension dangereux ou court-circuiter des pièces,
ce qui constituerait un risque d’incendie ou d’électrocution. N’échappez pas de
liquides dans l’appareil.
12. Afin de réduire les risques d’électrocution, ne démontez pas l’appareil, mais apportez-
le plutôt à un centre de service qualifié s’il doit être réparé. En enlevant le couvercle,
vous vous exposez à des tensions dangereuses ou autres dangers similaires. Un
remontage inadéquat peut être à l’origine d’une électrocution lors d’une utilisation
ultérieure de l’appareil.
13. Ne surchargez pas les prises de courant ni les rallonges électriques, car ceci peut
constituer un risque d’incendie ou d’électrocution.
14. Débranchez cet appareil de la prise de courant et communiquez avec le département
de service à la clientèle de Snom dans les cas suivants:
A. Lorsque le cordon d’alimentation est endommagé ou écorché.
B. Si du liquide a été échappé dans l’appareil.
C. Si l’appareil a été exposé à une source d’humidité telle que la pluie ou l’eau.
D. Si l’appareil ne fonctionne pas normalement en suivant les directives du
guide. N’ajustez que les commandes couvertes dans le guide d’utilisation,
car un mauvais réglage de celles-ci peut être à l’origine de dommages, ce qui
nécessiterait des réparations considérables pour remettre l’appareil à son état de
fonctionnement normal.
E. Si l’appareil a été échappé ou son boîtier, endommagé.
F. Si le produit affiche une nette diminution de sa performance.
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15. Évitez d’utiliser un téléphone (autre qu’un sans fil) pendant un orage. Les éclairs
peuvent être à l’origine d’une électrocution.
16. N’utilisez pas le téléphone pour rapporter une fuite de gaz à proximité de celle-ci.
Sous certaines circonstances, une inteincelle pourrait survenir lorsque l’adaptateur
est branché à une prise de courant, ou lorsque le combiné est déposé sur le combiné.
Ceci est un événement commun associé avec la fermeture d’un circuit électrique.
L’utilisateur ne devrait pas brancher le téléphone dans une prise de courant, et ne
devrait pas déposer le combiné chargé sur le socle, si le téléphone se trouve dans un
environnement ou la concentration de gaz inflammables, sans ventilation adéquate.
Une étincelle dans ces endroits pourrait provoquer un incendie ou une explosion. Ces
environnements pourraient être l’utilisation médicale de l’oxygène sans ventilation
adéquate; le gaz industriel (dissolvants, vapeurs d’essence, etc.); une fuite de gaz
naturel, etc.
17. Placez uniquement le combiné de votre appareil près de votre oreille lorsqu’il est en
mode de conversation normal.
18. Les adaptateurs sont conçus pour être orientés en position verticale ou en position
horizontale sur le plancher.
19. N’utilisez que cordon d’alimentation et les piles indiquées dans ce guide d’utilisation.
20. Pour les PRODUITS À BRANCHER À UNE PRISE DE COURANT, la prise de courant doit
être installée près du produit, afin d’assurer une accessibilité sécuritaire à la prise de
courant.
21. En position de montage mural, assurez-vous de monter le socle du téléphone sur le
mur en alignant les oeillets avec les goujons de fixation de la plaque murale. Ensuite,
faites glisser le socle vers le bas sur les deux goujons de fixation jusqu’à ce qu’il
se verrouille en place. Reportez-vous aux instructions complètes dans la section
Installation dans ce guide d’utilisation.
22. MISE EN GARDE : Éloignez les petits objets métalliques tels que les broches de
l’écouteur du combiné.
23. AVERTISSEMENT : Le produit inclus (ITE) dans ce guide doit être connecté
uniquement aux réseaux PoE sans être acheminé vers l’installation extérieure.
CONSERVEZ CES INSTRUCTIONS
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Compliance
FCC part 15
This device complies with Part 15 of the FCC rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be required to correct the
interference at the user’s expense.
Privacy of communications may not be ensured when using this phone.
Warning: Changes or modifications to this equipment not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
Caution: To maintain the compliance with the FCC’s/ISEDC’s RF exposure guideline, place
the base unit at least 20 cm from nearby persons.
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Compliance
Industry Canada
This Class A digital apparatus complies with Canadian requirements:
CAN ICES-3 (A)/NMB-3(A). Cet appareil numérique de la classe A est conforme à la norme
CAN ICES-3 (A)/NMB-3(A) du Canada.
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation,
Science and Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions: (1) this device may not cause
interference, and (2) this device must accept any interference, including interference that
may cause undesired operation of the device.
Privacy of communications may not be ensured when using this telephone.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry
Canada technical specifications were met.
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Parts Checklist
Your package contains the following items. Save your sales receipt and original
packaging in the event warranty service is necessary.
About this Guide
This quick installation guide provides a reference for the external features of the base
station and basic installation instructions.
For customer service or product information, visit our website at
www.snomamericas.com .
Ethernet cable
Quick
Installation
Guide
Quick start guide
M500
Base Station
illustration scale 100%
Taihoon Kim | 09. Apr. 2021 | Revision 3.2AW / M500 Cordless base
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SIP LED
Power LED
LINK button
illustration scale 100%
Taihoon Kim | 09. Apr. 2021 | Revision 3.2AW / M500 Cordless base
LINK LED
Quick Reference Guide
Base station external features - Front view
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Quick Reference Guide
Base station external features - Rear view
illustration scale 100%
Taihoon Kim | 09. Apr. 2021 | Revision 3.2AW / M500 Cordless base
Holes for
wall mounting
Network and
PoE port
Multicell port for
connecting another
M500
AC adapter input
If no POE available
USB port
Reset button
Press for 15 seconds
to restore factory
defaults
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Status Indicators on the Base Station
LED Color Pattern Description
Power Green Steady • Base station just powered ON and proceeding to IP retrieval
• Power has been On and IP is assigned to desksets/handsets
• ON for 5 seconds after the confirmation of system
deregistration
OFF • Base station is not powered up
Slow
flash
• During deskset/handset registration, i.e. subscription mode
• Power has been On and DHCP has been enabled, but no IP is
assigned to the base station
• Toggles with the SIP LED for negotiating or checking with
provisioning server
Quick
flash
• Ready to deregister deskset/handset
• Toggles with SIP LED for base station/deskset/handset
firmware upgrade or configuration import in progress
SIP Green Steady • All enabled SIP accounts are registered;
• ON for 5 seconds after the confirmation of system
deregistration
Slow
Flash
• During deskset/handset registration, i.e. subscription mode
• Toggles with the power LED for negotiating or checking with
provisioning server
Quick
Flash
• Ready to deregister deskset/handset
• Toggles with the power LED for base station/deskset/
handset firmware upgrade or configuration import in
progress
Red Slow
Flash
• At least 1 enabled SIP account is deregistered
SIP LED
Power LED
LINK LED
illustration scale 100%
Taihoon Kim | 09. Apr. 2021 | Revision 3.2AW / M500 Cordless base
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LED Color Pattern Description
LINK Green Steady • This base station is connected with deskset(s)/handset(s)
and registered base stations (if any)
• ON for 5 seconds after the confirmation of system
deregistration
Slow
Flash
• During deskset/handset registration, i.e. subscription mode;
• This base station is connected with registered base
station(s) (if any), but not connected with any registered
deskset/handset at the moment
Quick
Flash
• Ready to deregister deskset/handset
Red Steady • This base station is registered and connected with other
base stations, but the M500 system has no record of
deskset/handset
Slow
Flash
• This base station cannot connected with other registered
base station(s) in the same network, whether or not the base
station is connected to deskset(s)/handset(s)
Quick
Flash
• This base station cannot find the master base unit; or the
master base unit is down
Orange Slow
Flash
• This Base station is a standalone base unit that is not
registered with any Deskset/handset or base station
Status Indicators on the Base Station
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Base Station Installation
This section assumes that your network infrastructure is established and that your
IP PBX phone service has been ordered and configured for your location.
You can power the base station using Power over Ethernet (PoE) from your network or using a
power adapter (sold separately). The base station requires PoE Class 3.
If you are not using PoE, install the base station near a power outlet not controlled by a wall
switch. The base station can be placed on a flat surface or mounted on a wall in a vertical or
horizontal orientation.
Avoid placing the base station too close to:
• Communication devices such as television sets, DVD players, or other cordless
telephones
• Excessive heat sources
• Noise sources such as a window with traffic outside, motors, microwave ovens,
refrigerators, or fluorescent lighting
• Excessive dust sources such as a workshop or garage
• Excessive moisture
• Extremely low temperature
• Mechanical vibration or shock such as on top of a washing machine or work bench
Note: For cordless accessory installation, see the M58 SIP DECT Handset Quick Installation
Guide.
Facility without network infrastructure
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Facility with network infrastructure
Connecting the base station
The base station can be operated with Power over Ethernet (PoE) provided via the network
cable or, if PoE is not available in your network, with the separately available 5V DC power
adapter.
Plug the Ethernet (network) cable into the RJ45 connector labeled “NET”, and plug the other
end into the network side to establish a data link. If PoE is not available, insert the plug of
the power supply into the connector labeled “5V DC” and hook up the plug to the wall outlet.
The second RJ45 connector, labeled “MULTI-CELL”, is for daisy-chaining further M500 base
stations without the need for a second Ethernet connection line. Up to six M500 base
stations can be connected for single cell or multi-cell operation.
IMPORTANT INFORMATION
1. Use only a compatible Snom power adapter (model number NBS12E050200UV).
To order a replacement power adapter, visit our website at www.snomamericas.com .
2. The power adapter is intended to be correctly oriented in a vertical or floor mount
position. The prongs are not designed to hold the plug in place if it is plugged into a
ceiling, under-the-table or cabinet outlet.
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Mounting the base station on a wall
1. Unscrew the foot stand, and remove it from the base station.
2. Install two mounting screws on the wall. Choose screws with heads larger than 5 mm
(3/16 inch) in diameter (1 cm / 3/8 inch diameter maximum). The screw centers should be
60 cm (2 3/8 inches) apart vertically or horizontally.Tighten screws until only 3 mm (1/8
inch) of the screws are exposed.
3. Connect the Ethernet cable and
power as described in “Base Station
Installation” on page 14-15.
4. Place the base station over the
mounting screws.
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Maintenance
Taking care of your product
• Your base station contains sophisticated electronic parts, so you must treat it
with care.
• Avoid rough treatment.
• Save the original packing materials to protect your product if you ever need to
ship it.
Avoid water
• You can damage your base station if it gets wet. Do not use cordless accessories in the
rain, or handle them with wet hands. Do not install the base station near a sink, bathtub
or shower.
Electrical storms
• Electrical storms can sometimes cause power surges harmful to electronic equipment.
For your own safety, take caution when using electric appliances during storms.
Cleaning your product
• Your product has a durable plastic casing that should retain its luster for many years.
Clean it only with a soft cloth slightly dampened with water or a mild soap.
• Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or
standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL
YOU UNPLUG THE POWER CORD FROM THE WALL, then pull the unit out by the unplugged
cord.
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Technical Specifications
RF frequency band 1921.536–1928.448 MHz
Channels 5
Operating temperature 32–104 °F (0–40 °C)
Power requirements Power over Ethernet (PoE): IEEE 802.3af supported, class 3
If PoE not available, power adapter (sold separately):
NBS12E050200UV Input: 100-240V AC 50/60Hz
Output: 5.0V DC @ 2A
Connectors Two 10/100 Mbps Ethernet RJ-45 ports
One USB 2.0 type A
VTECH COMMUNICATIONS, INC.
Tigard, Oregon 97223, USA.
Copyright © 2022 Snom Technology GmbH. All Rights Reserved.
v20220406 Version 1, 04/2022
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Snom M500 Multi-Cell SIP DECT Base Station Guide d'installation
- Catégorie
- Téléphones
- Taper
- Guide d'installation