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Technical Support Hours
7:00AM ~ 6:00PM, Monday through Friday
Pacific Standard Time (except holidays)
Contact Technical Support
Telephone: +1-310-626-6252
Fax: +1-310-626-6267
Website: www.TRENDNET.com
Troubleshooting
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Q5:
A5:
After connecting the TPE-S88 to a power outlet, the LEDs do not turn on?
Please check the following connections:
1. Double check the connection of the power cord to the TPE-S88.
2. Double check the connection of the power cord to the power outlet.
3. Double check that the power outlet is receiving power.
When I access the TPE-S88 using a web browser, I get a screen that tells me “only
one user can login”. What do I do?
Another computer is configuring the TPE-S88. Please wait until the user logs off.
After the user logged off from the web configuration page, I try to login into the
TPE-S88, but I still get a screen that tells me “only one user can login.”
Disconnect the power cord from the TPE-S88. Wait for 5 seconds and
reconnect the power cord to the TPE-S88. Allow another 3-5 seconds for the
switch to power on. Now attempt to access the web configuration page to login.
When I connect a computer to the switch's port, the LINK/ACT LED turns on, but
the 100Mbps LED remains off.
When the 100Mbps LED remains off, the computer's connection speed is
10Mbps. Please consult the User's guide in the CD-ROM for more information.
I connect a PoE device into the switch's PoE port, but the PoE Status LED remains
off.
Please check the following connections:
1. Make sure that the CAT 5 cable is properly inserted into the PoE port.
2. Make sure that the CAT5 cable is properly inserted into a PoE device.
If you have further questions, please contact Trendware's Technical Support Department.
Certifications
This equipment has been tested and found to comply with FCC and CE Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received including interference that may cause undesired operation.