NAPOLEON NEFS32-5019W Cara Elite Wallmount Electric Fireplace Manuel utilisateur

FRENCH PG. 35

W415-2960 / B / 06.07.22

ADD MANUAL TITLE

Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030

Phone 1 (866) 820-8686 • www.napoleon.com • [email protected]

CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:

CSA 22.2 NO. 46 / UL 1278

INSTALLER:

Leave this manual with the appliance

CONSUMER:

Retain this manual for future reference

Product Name / Code

(MUST use title from Price Book)

(IF MULTIPLE, _____ ILLUSTRATED)

MULTIPLE PRODUCT CODES (LEAVE BLANK IF N/A)

ADD PRODUCT IMAGE

ADD BUTTON BATTERY WARNING IF APPLICABLE

CSA /

INTERTEK

LOGO

SAFETY INFORMATION

- Do not store or use gasoline or other

ﬂ ammable vapors and liquids in the vicinity of

this or any other appliance.

FIRE OR EXPLOSION HAZARD

If the information in these instructions are

not followed exactly, a ﬁ re or explosion may

result causing property damage, personal

injury, or loss of life.

WARNING

!

ENGLISH

$10.00

FOR INDOOR USE ONLY

IF INSTALLATION + OPERATION, ADD SERIAL

NUMBER LABEL HERE

IF SEPARATE MANUALS, ADD “PLACE

BARCODE LABEL ON THE OWNER’S MANUAL”

INSTALLATION AND

OPERATION MANUAL

Cara Elite Wallmount Electric Fireplace

NEFP32-5019W-IOT

SERIENNUMMER VOM KARTON AUFBRINGEN

Seriennr.

MODELL-NR.

BRENG HET SERIENUMMER VAN DE DOOS AAN

Serienr.

MODELNR.

NANESTE SÉRIOVÉ ČÍSLO Z KARTONU

Sériové číslo:

ČÍSLO MODELU:

NEFLC32H-IOT illustrated with NEFS32-5019W

2021

CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:

CSA 22.2 NO. 46 / UL 2021

TITLE: LABEL, BATTERY WARNING PART #: W385-2221

REVISION: DATE:06.06.17_X.L.

MAX SIZE: 9" X 3"

MATERIAL: CLASS IIIA-2 PERMANENT LEXAN ADHESIVE LABEL, MINIMUM THICKNESS 0.1MM

LETTERING: BLACK LETTERING ON WHITE BACKGROUND. FONT SIZE TO BE MIN. 8 POINT ARIAL (2mm),

BOLD FACE AND UPPER CASE.

TEMPERATURE RATING MINIMUM 79°C (175°F) RATING

WARNING! AVERTISSEMENT!

WARNING - KEEP BATTERIES OUT OF REACH OF CHILDREN

- SWALLOWING MAY LEAD TO SERIOUS INJURY IN AS LITTLE AS 2 HOURS

OR DEATH, DUE TO CHEMICAL BURNS AND POTENTIAL PERFORATION OF

THE OESOPHAGUS.

- IF YOU SUSPECT YOUR CHILD HAS SWALLOWED OR INSERTED A

BUTTON BATTERY, IMMEDIATELY SEEK URGENT MEDICAL ASSISTANCE.

- EXAMINE DEVICES AND MAKE SURE THE BATTERY COMPARTMENT IS

CORRECTLY SECURED, E.G. THAT THE SCREW OR OTHER MECHANICAL

FASTENER IS TIGHTENED. DO NOT USE IF COMPARTMENT IS NOT

SECURE.

- DISPOSE OF USED BUTTON BATTERIES IMMEDIATELY AND SAFELY. FLAT

BATTERIES CAN STILL BE DANGEROUS.

- TELL OTHERS ABOUT THE RISK ASSOCIATED WITH BUTTON BATTERIES

AND HOW TO KEEP THEIR CHILDREN SAFE.

AVERTISSEMENT - GARDER LES BATTERIES DE LA PORTÉE DES

ENFANTS

- L'INGESTION PEUT ENTRAÎNER DES BLESSURES GRAVES DANS MOINS DE 2

HEURES OU LA MORT, EN RAISON DES BRÛLURES CHIMIQUES ET DE LA PERFO-

RATION POTENTIELLE DE L'ŒSOPHAGE.

- SI VOUS PENSEZ QUE VOTRE ENFANT A AVALÉ OU INSÉRÉ UNE BATTERIE

BOUTON, CONSULTEZ IMMÉDIATEMENT UNE ASSISTANCE MÉDICALE URGENTE.

- EXAMINEZ LES APPAREILS ET ASSUREZ-VOUS QUE LE COMPARTIMENT DE LA

BATTERIE EST BIEN FIXÉ, PAR EX. QUE LA VIS OU AUTRE ATTACHE MÉCANIQUE

EST SERRÉE. NE PAS UTILISER SI LE COMPARTIMENT N'EST PAS SÉCURISÉ.

- ÉLIMINER LES PILES BOUTON UTILISÉES IMMÉDIATEMENT ET EN TOUTE

SÉCURITÉ. LES PILES PLATES PEUVENT ENCORE ÊTRE DANGEREUSES.

- RENSEIGNEZ-VOUS SUR LE RISQUE ASSOCIÉ AUX BATTERIES À BOUTON ET LA

FAÇON DE GARDER LEURS ENFANTS EN SÉCURITÉ.

W385-2221

This appliance has a remote that requires button

batteries that are hazardous to young children.

W415-2960 / B / 06.07.22

EN

2

safety information

• If equipped with a heater, this appliance can be hot when operated and can cause severe

burns if contacted.

• Do not operate appliance before reading and understanding operating instructions. Failure to operate

appliance according to operating instructions could cause ﬁ re or injury.

• Do not install damaged, incomplete or substitute components.

• Do not burn wood or other materials in this appliance.

• All electric appliances have hot and arcing or sparking parts inside. Do not use it in areas where a gas

line, paint or ﬂ ammable liquids are present.

• Any safety screen or guard removed for servicing must be replaced prior to operating the appliance.

• It is imperative that the control compartments, circulating blower and its passageway in the appliance

are kept clean. The appliance should be inspected before use and at least annually by a qualiﬁ ed service

person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material,

etc. The appliance area must be kept clear and free from combustible materials, gasoline and other

ﬂ ammable vapors and liquids.

• Under no circumstances should this appliance be modiﬁ ed.

• Do not use this appliance if any part has been under water. Immediately call a qualiﬁ ed service technician to

inspect the appliance and to replace any part of the control system which has been under water.

• If equipped with a glass door, do not operate the appliance with the glass door removed, cracked or

broken. Replacement of the glass should be done by a licensed or qualiﬁ ed service person. Do not strike

or slam shut the appliance glass door.

• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As

with all plastic bags, these are not toys and should be kept away from children and infants.

• Servicing should be done only while the appliance is disconnected from the power supply circuit.

• Always unplug appliance when not in use.

• Do not operate this appliance with a damaged cord or plug after the appliance malfunctions, has been

dropped or damaged in any manner. Return appliance to authorized service facility for examination,

electrical or mechanical adjustment, or repair.

• Do not use outdoors.

• When installing this appliance in a room where water is present, the installation must comply with codes

recognizing the increased hazard of electrical shock and electrocution.

• Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange cord

away from trafﬁ c area and where it will not be tripped over.

• Connect to properly grounded outlets only.

• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an

electric shock or ﬁ re, or damage the appliance.

• It is normal for your electric appliance to produce noise, especially when installed in a quiet space such

as a bedroom.

3.2E

• To prevent a possible ﬁ re, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like

a carpet, where openings may become blocked.

• Always plug appliances directly into a wall outlet/receptacle. Never use an extension cord or relocatable

power tap (outlet/power strip).

• These appliances are tested and listed for use only with the optional accessories listed in these instructions.

Use of optional accessories not speciﬁ cally tested for this appliance could void the warranty and/or result in

a safety hazard.

For appliances equipped with a heater:

• Risk of burns. Power to the appliance should be turned off and the appliance allowed to cool before

servicing. To disconnect power to the appliance, turn controls to off, then remove plug from outlet.

• Young children should be carefully supervised when they are in the same room as the appliance.

Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier is

recommended if there are at risk individuals in the house. To restrict access to an appliance or stove, install

an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the room and

away from hot surfaces.

• Clothing or other ﬂ ammable material should not be placed on or near the appliance.

• Due to high temperatures, the appliance should be located out of trafﬁ c and away from furniture and

draperies.

• Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot

surfaces.

• Even after the appliance is off, the glass and/or screen will remain hot for an extended period of time.

• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children from

hot surfaces. These screens and guards must be fastened to the ﬂ oor.

• Ensure clearances to combustibles are maintained when building a mantel or shelves above the appliance.

Elevated temperatures on the wall or in the air above the appliance can cause melting, discolouration or

damage to decorations, a TV or other electronic components.

!

WARNING

!

WARNING

Insert appropriate “Bathroom Warning (Electric)” (see 3-Warnings template folder).

ADD PROP 65 WARNING

note:

This appliance is NOT suitable for installation in a bathroom.

note:

This appliance IS suitable for installation in a bathroom.

SUITABLE for bathroom installation:

NOT SUITABLE for bathroom installation:

note:

Cet appareil NE PEUT PAS être installé dans une salle de bain.

note:

Cet appareil PEUT être installé dans une salle de bain.

nota:

Esta artefacto NO ES adecuada para ser instalado en un baño.

nota:

Esta artefacto ES adecuada para ser instalado en un baño.

EN

W415-2960 / B / 06.07.22 3

safety information

• If equipped with a heater, this appliance can be hot when operated and can cause severe

burns if contacted.

• Do not operate appliance before reading and understanding operating instructions. Failure to operate

appliance according to operating instructions could cause ﬁ re or injury.

• Do not install damaged, incomplete or substitute components.

• Do not burn wood or other materials in this appliance.

• All electric appliances have hot and arcing or sparking parts inside. Do not use it in areas where a gas

line, paint or ﬂ ammable liquids are present.

• Any safety screen or guard removed for servicing must be replaced prior to operating the appliance.

• It is imperative that the control compartments, circulating blower and its passageway in the appliance

are kept clean. The appliance should be inspected before use and at least annually by a qualiﬁ ed service

person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material,

etc. The appliance area must be kept clear and free from combustible materials, gasoline and other

ﬂ ammable vapors and liquids.

• Under no circumstances should this appliance be modiﬁ ed.

• Do not use this appliance if any part has been under water. Immediately call a qualiﬁ ed service technician to

inspect the appliance and to replace any part of the control system which has been under water.

• If equipped with a glass door, do not operate the appliance with the glass door removed, cracked or

broken. Replacement of the glass should be done by a licensed or qualiﬁ ed service person. Do not strike

or slam shut the appliance glass door.

• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As

with all plastic bags, these are not toys and should be kept away from children and infants.

• Servicing should be done only while the appliance is disconnected from the power supply circuit.

• Always unplug appliance when not in use.

• Do not operate this appliance with a damaged cord or plug after the appliance malfunctions, has been

dropped or damaged in any manner. Return appliance to authorized service facility for examination,

electrical or mechanical adjustment, or repair.

• Do not use outdoors.

• When installing this appliance in a room where water is present, the installation must comply with codes

recognizing the increased hazard of electrical shock and electrocution.

• Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange cord

away from trafﬁ c area and where it will not be tripped over.

• Connect to properly grounded outlets only.

• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an

electric shock or ﬁ re, or damage the appliance.

• It is normal for your electric appliance to produce noise, especially when installed in a quiet space such

as a bedroom.

3.2E

• To prevent a possible ﬁ re, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like

a carpet, where openings may become blocked.

• Always plug appliances directly into a wall outlet/receptacle. Never use an extension cord or relocatable

power tap (outlet/power strip).

• These appliances are tested and listed for use only with the optional accessories listed in these instructions.

Use of optional accessories not speciﬁ cally tested for this appliance could void the warranty and/or result in

a safety hazard.

For appliances equipped with a heater:

• Risk of burns. Power to the appliance should be turned off and the appliance allowed to cool before

servicing. To disconnect power to the appliance, turn controls to off, then remove plug from outlet.

• Young children should be carefully supervised when they are in the same room as the appliance.

Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier is

recommended if there are at risk individuals in the house. To restrict access to an appliance or stove, install

an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the room and

away from hot surfaces.

• Clothing or other ﬂ ammable material should not be placed on or near the appliance.

• Due to high temperatures, the appliance should be located out of trafﬁ c and away from furniture and

draperies.

• Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot

surfaces.

• Even after the appliance is off, the glass and/or screen will remain hot for an extended period of time.

• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children from

hot surfaces. These screens and guards must be fastened to the ﬂ oor.

• Ensure clearances to combustibles are maintained when building a mantel or shelves above the appliance.

Elevated temperatures on the wall or in the air above the appliance can cause melting, discolouration or

damage to decorations, a TV or other electronic components.

!

WARNING

!

WARNING

Insert appropriate “Bathroom Warning (Electric)” (see 3-Warnings template folder).

ADD PROP 65 WARNING

!

WARNING:

Electric

This product can expose you to chemicals including lead and lead

Gas, Wood

Mantels (including Firebox)

Accessories / Metal

Accessories / Brick

Accessories / Powder Coat

Fibre

compounds, which are known to the State of California to cause cancer, and chemicals includ-

ing BBP and DEHP, which are known to the State of California to cause birth defects or other

reproductive harm. For more information, go to www.P65Warnings.ca.gov.

!

AVERTISSEMENT:

Ce produit peut vous exposer à des substances chimiques incluant le

plomb et les composés de plomb qui, selon l’État de Californie, causeraient le cancer, et des

substances chimiques incluant le BBP et DEHP qui, selon d’État de Californie, causeraient des

malformations congénitales ou autres dangers pour la reproduction.

Pour de plus amples renseignements, visitez le www.P65Warnings.ca.gov.

!

WARNING:

This product can expose you to chemicals including lead and lead compounds,

which are known to the State of California to cause cancer, and chemicals including carbon

monoxide, which are known to the State of California to cause birth defects or other reproduc-

tive harm. For more information, go to www.P65Warnings.ca.gov.

!

AVERTISSEMENT:

Ce produit peut vous exposer à des substances chimiques incluant le

plomb et les composés de plomb qui, selon l’État de Californie, causeraient le cancer, et des

substances chimiques incluant le monoxyde de carbone qui, selon d’État de Californie, cause-

raient des malformations congénitales ou autres dangers pour la reproduction.

Pour de plus amples renseignements, visitez le www.P65Warnings.ca.gov.

!

WARNING:

This product can expose you to chemicals including wood dust, which are

known to the State of California to cause cancer, and chemicals including BBP and DEHP,

which are known to the State of California to cause birth defects or other reproductive harm.

For more information, go to www.P65Warnings.ca.gov.

!

AVERTISSEMENT:

Ce produit peut vous exposer à des substances chimiques incluant le

poussière de bois qui, selon l’État de Californie, causeraient le cancer, et des substances

chimiques incluant le BBP et DEHP qui, selon d’État de Californie, causeraient des malforma-

tions congénitales ou autres dangers pour la reproduction.

Pour de plus amples renseignements, visitez le www.P65Warnings.ca.gov.

!

WARNING:

This product can expose you to chemicals including chromium, which are

known to the State of California to cause cancer, and chemicals including toluene, which are

known to the State of California to cause birth defects or other reproductive harm.

For more information, go to www.P65Warnings.ca.gov.

!

AVERTISSEMENT:

Ce produit peut vous exposer à des substances chimiques incluant le

chrome qui, selon l’État de Californie, causeraient le cancer, et des substances chimiques

incluant le toluène qui, selon d’État de Californie, causeraient des malformations congénitales

ou autres dangers pour la reproduction.

Pour de plus amples renseignements, visitez le www.P65Warnings.ca.gov.

!

WARNING:

This product can expose you to chemicals including silica, which are

known to the State of California to cause cancer.

For more information, go to www.P65Warnings.ca.gov.

!

AVERTISSEMENT:

Ce produit peut vous exposer à des substances chimiques incluant le

silice qui, selon l’État de Californie, causeraient le cancer.

Pour de plus amples renseignements, visitez le www.P65Warnings.ca.gov.

!

WARNING:

This product can expose you to chemicals including titanium dioxide, which

are known to the State of California to cause cancer, and chemicals including toluene, which

are known to the State of California to cause birth defects or other reproductive harm.

For more information, go to www.P65Warnings.ca.gov.

!

AVERTISSEMENT:

Ce produit peut vous exposer à des substances chimiques incluant le

dioxyde de titane qui, selon l’État de Californie, causeraient le cancer, et des substances

chimiques incluant le toluène qui, selon d’État de Californie, causeraient des malformations

congénitales ou autres dangers pour la reproduction.

Pour de plus amples renseignements, visitez le www.P65Warnings.ca.gov.

!

WARNING:

This product can expose you to chemicals including silica, which are known to

the State of California to cause cancer, and chemicals including toluene, which are known to

the State of California to cause birth defects or other reproductive harm.

For more information, go to www.P65Warnings.ca.gov.

!

AVERTISSEMENT:

silice qui, selon l’État de Californie, causeraient le cancer, et des substances chimiques

incluant le toluène qui, selon d’État de Californie, causeraient des malformations congénitales

ou autres dangers pour la reproduction.

Pour de plus amples renseignements, visitez le www.P65Warnings.ca.gov.

Ce produit peut vous exposer à des substances chimiques incluant le

!

ADVERTENCIA:

Este producto puede exponerlo a productos químicos, entre ellos, plomo

y compuestos con plomo, que el Estado de California reconoce como causantes de cáncer, y

productos químicos, entre ellos, bencilbutilftalato (BBP, por sus siglas en inglés) y di(2-etilhex-

il) ftalato (DEHP, por sus siglas en inglés), que el Estado de California reconoce como caus-

antes de malformaciones congénitas u otros daños para la reproducción. Para obtener más

información, visite www.P65Warnings.ca.gov.

!

ADVERTENCIA:

Este producto puede exponerlo a productos químicos, entre ellos, polvo

de madera, que el Estado de California reconoce como causantes de cáncer, y productos

químicos, entre ellos, bencilbutilftalato (BBP, por sus siglas en inglés) y di(2-etilhexil) ftalato

(DEHP, por sus siglas en inglés), que el Estado de California reconoce como causantes de

malformaciones congénitas u otros daños para la reproducción. Para obtener más infor-

mación, visite www.P65Warnings.ca.gov.

• This appliance's wood surround (NEFS32-5019W) complies with EPA TSCA Title VI and C.A.R.B. Phase 2

Formaldehyde Emissions Standard 93120.2 (a).

W415-2960 / B / 06.07.22

EN

4

table of contents

1.0 general information 5

1.1 appliance overview 5

1.1.1 e-box & surround 5

1.1.2 features 5

1.2 dimensions 6

1.3 listing approvals 6

1.4 general instructions 7

1.5 unpacking & testing appliance 7

1.6 rating plate information 7

1.7 hardware list 8

2.0 installation 8

2.1 locating the appliance 9

2.2 label location 9

2.3 grounding appliance 10

2.4 minimum clearance to combustibles 10

2.5 minimum mantel clearances 10

2.6 installing the appliance onto the wall (wall mount) 11

3.0 electrical information 13

3.1 wiring diagram 13

3.2 hard-wiring installation 14

4.0 operating instructions 15

4.1 operating control panel 15

4.2 operating remote control 16

4.3 remote battery installation 18

5.0 finishing 19

5.1 crystal ember installation 19

5.2 optional birch wood log installation 19

6.0 Napoleon Connectivity 20

6.1 adding a device 21

6.2 using the app 23

6.2.2 heat setting 23

6.2.1 power setting 23

6.2.3 ember bed setting 24

6.2.4 ﬂame setting 24

6.2.6 accessory lights setting 25

6.2.5 timer settings 25

6.3 weather display information 26

6.4 weather display layout 27

6.5 Napoleon Connectivity important information 27

7.0 replacement parts 28

7.1 overview 29

8.0 troubleshooting 30

9.0 warranty 32

The information throughout this manual is believed to be correct at the time of printing. Wolf Steel

Ltd. reserves the right to change or modify any information within this manual at any time without

notice. Changes, other than editorial, are denoted by a vertical line in the margin.

note:

EN

W415-2960 / B / 06.07.22 5

1.0 general information

1.1 appliance overview

Your NEFP32-5019W-IOT electric appliance comes fully assembled with the exception of media (see "ﬁnishing"

section for more details). It consists of the following two components:

NEFLC32H-IOT

E-Box

NEFS32-5019W

Surround

1.1.1 e-box & surround

1.1.2 features

• This appliance features a Dual 1.5A USB Fast Charger located on the right side of the NEFS32-5019W sur-

round (Fig. 1). See "operating instructions" section for more details.

15lbs (6.8kg)

MAXIMUM

Fig. 1

Fig. 2

This USB charger may not be compatible with all phone types.

note:

Weather

Display

• The NEFS32-5019W surround is load-bearing in the hatched area ONLY (Fig. 2), with a maximum load-bear-

ing capacity of 15lbs (6.8kg). Objects may not be placed on any other part of the appliance.

• The appliance features a weather display in the top left-hand corner of the front glass (see "weather display

information" for more details) and a wireless charging station on the bottom right console.

USB Charger

W415-2960 / B / 06.07.22

EN

6

general information

1.2 dimensions

This appliance has been tested in accordance with the CSA Standards for ﬁxed and location-dedicated electric

room appliances in the United States and Canada. If you need assistance during installation, please contact your

local dealer.

Model Number NEFP32-5019W-IOT

Description 59" Contemporary Wall-Mounted Electric Appliance

Voltage 120V AC

Watts Max 1500W

Amps 15 AMP Grounded Circuit

Appliance Width 59 1/8" (1501mm)

Appliance Height 20 5/16" (515mm)

Appliance Depth 11" (280mm)

Net Weight 58lbs (26.3kg)

Gross Weight 96lbs (43.5kg)

This appliance must be electrically wired and grounded in accordance with local codes or, in the absence of

local codes, with National Electric Code ANSI/NFPA 70 latest edition in the United States or the Canadian

Electric Code CSA C22.1 in Canada.

note:

front view side view

top view

1.3 listing approvals

59 1/8” (1501mm)

41 15/16” (1065mm)

31 7/8” (810mm)

20 5/16”

(515mm)

16 9/16”

(420mm)

6 7/8”

(175mm)

33 7/8” (860mm)

31 1/8” (790mm) 14 3/16”

(360mm)

11”

(280mm)

12”

(305mm)

EN

W415-2960 / B / 06.07.22 7

general information

W385-2559

CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARD: CSA 22.2 NO. 46 AND UL 2021 /

HOMOLOGUÉ SELON LES NORMES NATIONALES CANADIENNES ET AMÉRICAINES:CSA 22.2 NO. 46 UL 2021

Page 1 of 1

FOYER À ÉLECTRIQUE. HOMOLOGUÉ POUR

INSTALLATION DANS UNE CHAMBRE À

COUCHER ET UN STUDIO.

ELECTRIC FIREPLACE. SUITABLE FOR

BEDROOM AND BED-SITTING ROOM

INSTALLATION.

VOLTAGE: 120 VAC TENSION: 120VCA

FREQUENCY: 60Hz FRÉQUENCE: 60Hz

POWER: 1500W PUISSANCE: 1500W

DATE CODE: XXXXX CODE DE DATE:

DESIGNED IN NORTH AMERICA

BY WOLF STEEL LTD.

MADE IN CHINA FABRIQUÉ EN CHINE

WOLF STEEL LTD.

24 NAPOLEON ROAD,

BARRIE, ON, L4M 0G8 CANADA

SERIAL NUMBER/NO. DE SÉRIE: NEFLC32IOT

MATERIAL: CLASS IIIA-2 PERMANENT LEXAN ADHESIVE LABEL, MINIMUM THICKNESS 0.1MM, NON WATER SOLUBLE ADHESIVE CAPABLE OF WITHSTANDING A

MAXIMUM TEMPERATURE OF 175°F (79°C).

SPECIFICATION: BLACK LETTERING ON SILVER BACKGROUND. FONT SIZE TO BE MINIMUM OF 8.5 PT (3.2mm)

MAX OVERALL SIZE: 6" x 3"

SERIAL NUMBERS TO BE ASCENDING FROM NEFLC32IOT201001

TITLE: RATING PLATE, NEFLC32H-IOT / CEFLC32H-IOT

REVISION:

DWG#: W385-2559

DATE: 09.15.20_

MODEL / MODÈLE:

DÉSIGNÉ AMÉRIQUE DU

NORD PAR WOLF STEEL LTD.

MASTER CONTRACT: 161746 CONTRAT-CADRE: 161746

NEFLC32H-IOT CEFLC32H-IOT

1.5 unpacking & testing appliance

As with most electronic devices, your new electric appliance has been designed to operate at temperatures

between 5°C (41°F) and 35° C (95°F). During the colder winter months, allow the appliance to reach room

temperature before turning it on.

4.6A

• Prior to plugging your appliance into an electrical outlet, verify that the house circuit breakers for the outlet

are on.

• The appliance may emit a slight, harmless odour when ﬁ rst used. This odour is normal and it is caused by

the initial heating of internal appliance elements and will not occur again.

•

If your appliance does not emit heat when called for, consult the “operation” section of this manual for further

information.

• Use with a CSA or UL certiﬁ ed surge protector.

• Do not route the power cord directly underneath the appliance.

This electric appliance meets the construction and safety standards of H.U.D. for application in manufactured

homes when installed according to these instructions.

Carefully remove the appliance from the box and remove the support brackets. Prior to installing the appliance,

remove all packaging material and test to make sure the appliance operates properly by plugging the power

supply cord into a conveniently located 120V, 15 Amp minimum dedicated grounded outlet.

1.6 rating plate information

1.4 general instructions

This illustration is for reference only. Refer to the rating plate on the appliance for accurate information.

SAMPLE

The rating plate must remain with the appliance at all times. It must not be removed.

note:

W415-2960 / B / 06.07.22

EN

8

general information

Follow all national and local electrical codes.

note:

42.5

!

WARNING

• Risk of ﬁ re! The power cord must not be pinched against a sharp edge. Secure cord to avoid tripping or

snagging to reduce the risk of ﬁ re, electric shock, or personal injury. Do not run cord under carpeting. Do not

cover cord with throw rugs, runners, or similar items. Arrange cord away from trafﬁ c areas and where it will not

be tripped over.

• Risk of ﬁ re! To prevent a possible ﬁ re, do not block air intake or exhaust in any manner. Do not use on soft

surfaces where openings may become blocked.

• Risk of ﬁ re! Do not blow or place insulation against the appliance.

• This electric appliance is tested and listed for use only with the approved optional accessories. Use of optional

accessories not speciﬁ cally tested for this electric appliance could void the warranty and/or result in a safety

hazard.

• If the information in these instructions is not followed exactly, a ﬁ re or explosion may result causing property

damage, personal injury, or death. Do not store or use gasoline or other ﬂ ammable vapors in the vicinity of this

or any other appliance.

• This appliance is heavy. It is highly recommended that two people install this appliance.

• If your appliance is equipped with a heater, ensure the heater vents cannot, in any way, be covered as it may

create a ﬁ re hazard.

• Do not run the power cord horizontally, directly below the appliance.

Your appliance is a wall-mounted appliance. Select a suitable location that is not susceptible to moisture and is

away from drapes, furniture and high trafﬁc areas.

A

H

BC

DEF

G

IJ

1.7 hardware list

2.0 installation

Description Quantity

AWood Screws 18

BDrywall Anchors 18

CST4x12 Metal Screws 4

DCover Plate 1

ESupport Bracket 2

FCord Corner 2

GCord Cover 2

HStrain Relief 1

IRemote control 1

JWallmount template 1

EN

W415-2960 / B / 06.07.22 9

installation

2.1 locating the appliance

• Due to high temperatures, this electric appliance should be located out of trafﬁc. Keep combustible materials

such as furniture, pillows, bedding, papers, clothes, curtains, and similar items at least 36” (91.4cm) from the

front of the appliance.

• Never locate this electric appliance where it may fall into a water container.

• Wear safety gloves and safety glasses for protection during installation and maintenance.

• To prevent contact with sagging or loose insulation, the electric appliance must not be installed against vapor

barrier or exposed insulation. Localized overheating could occur, possibly resulting in a ﬁre.

• Do not expose the electric appliance to the elements (i.e. rain).

!WARNING

2.2 label location

Ref. Part Number Label Description

AW385-1946 "Do Not Cover"

BW385-2016 C.A.R.B. Label

CW385-2167 Caution

DW385-2163 Warning

EW385-2348 Hardwiring

FW385-2559 Rating Plate

GW385-2561 Wiring Diagram

H- FCC Label

I- Wifi DSN Number

For illustrative purposes only.

Label locations may vary.

note:

FRONT VIEW

BACK VIEW

A

B

G

C

E

F

DH I

W415-2960 / B / 06.07.22

EN

10

installation

2.4 minimum clearance to combustibles

2.5 minimum mantel clearances

2.3 grounding appliance

51.1

Grounding Methods

Metal Screw

(A)

Not allowed in Canada

Grounding Means

Adapter

Grounding Pin

Cover of

grounded

outlet box (C)

(B)

This appliance is for use on 120 volts. The cord has a plug as shown in (A). An adapter as shown in (C) is available

for connecting three-blade grounding type plugs to two-slot receptacles, as shown in (B).

The green grounding plug extending from the adapter must be connected to a permanent ground such as a

properly grounded outlet box. The adapter should not be used if a three-slot grounded receptacle is available.

To disconnect appliance, turn controls to off, then remove plug from outlet.

The appliance must be connected to a dedicated 15 amp circuit. The use of an extension cord is NOT

permitted.

note:

Clearance to Combustibles

Combustibles to top 0”

Combustibles to bottom 0"

Combustibles to sides 0"

Combustibles to back 0"

• When using paint or lacquer to ﬁnish the mantel, the paint or lacquer must be heat resistant to prevent

discolouration.

!WARNING

Side View (Wall Mount)

2" (51mm)

Mantel

Although this appliance is safe to operate with a

0" mantel height, a 2" (51mm) gap between the

appliance and the mantel is recommended in order

to lift the appliance on/off the rear wall bracket

hooks.

note:

EN

W415-2960 / B / 06.07.22 11

installation

2.6 installing the appliance onto the wall (wall mount)

• Consult your local builder before installing the appliance. Appliance must be installed in accordance with local

building codes.

• Appliance must be installed in a location not prone to moisture.

• Appliance must be installed at least 36" (91.4cm) away from combustible materials such as curtain drapes,

furniture, bedding, paper, etc.

!WARNING

We recommend having two people install this appliance.

note:

1. Have two people hold the appliance against the wall to determine the ﬁnal location.

2. Place the appliance on a soft, non-abrasive, and ﬂat surface. Remove the rear wall bracket from the back of

the appliance by removing the 2 screws (Fig. 1).

Fig. 1

Rear Wall Bracket

Bottom Bracket

Mounting Slots

Appliance Overview

W415-2960 / B / 06.07.22

EN

12

installation

It is strongly recommended that the rear wall bracket be screwed into the wall studs where possible. If the

wall studs cannot be used, ensure that the plastic anchors (supplied) are used to afﬁx the bracket to the wall

and the bracket is adequately secured.

note:

3. Using the wall mounting installation template (Fig. 2), mark out the locations of the rear wall bracket and bot-

tom brackets on the wall.

4. Install the rear wall bracket onto the wall using 14 screws (supplied).

5. Install the bottom brackets onto the wall using 4 screws (supplied).

6. Lift the appliance up until the two mounting slots clear the hooks on the rear wall bracket. Slide appliance

down until completely secured.

7. Secure the appliance to the bottom brackets using 4 screws (supplied) (Fig. 3).

The rear wall bracket MUST have hooks facing upward and be level.

note:

Fig. 3

W a ll m o u ntin g in s ta lla tio n te m pla te

2 3/4” (70mm)

31 7/8” (80.1cm)

59 1/16” (150cm)

2 3/4” (70mm)

10 7/16” (26.5cm)

4 3/4”

(120mm)

14 3/8”

(36.4cm)

20 1/4”

(51.5cm)

31 1/2”

(80cm)

3 13/16”

(96mm) 1 9/16”

(40mm)

16” (40.6cm) 16” (40.6cm)

33 1/16” (84cm)

68 7/8” (175cm)

Fig. 2

＠

⑥

⑨

A x14

＠

⑥

⑨

A x4

＠

⑥

⑨

C x4

EN

W415-2960 / B / 06.07.22 13

3.0 electrical information

3.1 wiring diagram

• Turn off the appliance completely and let cool before performing service. Only a qualiﬁed service person should

service and repair this electric appliance.

!WARNING

Rear View

of Appliance

Junction

Box

White, Green,

and Black Wires:

Connect to 120V

power supply.

A. Remove the cover plate from the bottom right side of the

appliance by removing the three screws (Fig. 1).

B. Remove the wire connectors from the power cord (Fig.

2). The power cord may be discarded.

C. Punch out the 7/8" (22mm) hole in the new cover plate

(supplied) (Fig. 3), and install a box connector through

it into the junction box. Snap the box connector clamp

onto the supply wires.

D. Using the wire connectors, connect the ground green

wires (G) and the common white wires (N) together, then

the hot black wires (L) (Fig. 4).

E. Reinstall the cover plate using the three screws

previously removed in Step A (Fig. 1).

G

NL7/8” (22mm) Diameter

Cover Plate

G

N

L

7/8” (22mm) Diameter

Cover Plate

G

NL

7/8” (22mm) Diameter

Cover Plate

W415-2960 / B / 06.07.22

EN

14

electrical information

HARD WIRING CONNECTION

If it is necessary to hard wire this appliance, a qualiﬁed electrician must remove the cord connection, and wire the

appliance directly to the household wiring. The wire and power supply breaker must rated for 120V minimum 15

Amps.

This appliance must be electrically connected and grounded in accordance with local codes, if hard wired. In the

absence of local codes, use the current CSA C22.1 CANADIAN ELECTRICAL CODE in Canada or the current

ANSI/NFPA 70 NATIONAL ELECTRICAL CODE in the United States.

3.2 hard-wiring installation

• Turn off the appliance completely and let cool before performing service. Only a qualiﬁed service person should

service and repair this electric appliance.

!WARNING

There are 3 wires from the appliance junction: white (neutral), black (power L1), and green (ground) that

connect to 120V power supply (breaker panel). See below.

note:

Fig. 1

Fig. 2

Fig. 4

Fig. 3

Power Turns the appliance on/off.

Side Accent

Light Control

Controls side accent light.

Settings:

d8 - Cool white & warm white, both 100% brightness

d7 - Cool white & warm white, both 75% brightness

d6 - Cool white & warm white, both 50% brightness

d5 - Cool white & warm white, both 25% brightness

d4 - Warm white with 100% brightness

d3 - Warm white with 50% brightness

d2 - Cool white with 100% brightness

d1 - Cool white with 50% brightness

d0 - Side accent light off

Flame Light Control Controls ﬂame.

8 Settings:

F0 - Flame off

F1 - Orange ﬂame

F2 - Yellow ﬂame

F3 - Blue ﬂame

F4 - Yellow / orange ﬂame

F5 - Orange / blue ﬂame

F6 - Yellow / blue ﬂame

F7 - Yellow / orange / blue ﬂame

F° / C° Switch Changes temperature format from Fahrenheit to Cel-

cius or vice versa. Press and hold the Flame button

for 5 seconds.

Heater Control Turns the heater and blower on/off.

4 Settings:

H0 - Heater and blower off

bL - Blower on

H1 - Low heat

H2 - High heat

Heater Lock LO - Heater button can be locked or unlocked by

holding the Heater button for 5 seconds.

Wiﬁ Setup

(See "Adding a Device"

section)

Press and hold the side accent light button for 10

seconds.

EN

W415-2960 / B / 06.07.22 15

4.0 operating instructions

Once the appliance has been plugged into a grounded electrical outlet or hard wired to a dedicated 120V power

supply, it is ready to operate.

The Control Panel is located on the right side of the appliance.

4.1 operating control panel

• Ensure the house circuit breakers for the power supply are turned on. When initially connecting the appliance

to a power source, the appliance will beep then remain off until turned on.

!WARNING

W415-2960 / B / 06.07.22

EN

16

operating instructions

4.2 operating remote control

Power Turns the appliance on/off.

Blue Flame Controls ﬂame brightness.

Settings:

F4 - Brightest ﬂame

F3 - Bright ﬂame

F2 - Medium ﬂame

F1 - Small ﬂame

F0 - Flame off

Orange Flame

Yellow Flame

Heater Turns the heater and blower on/off.

Settings:

H0 - Heater and blower off

bL - Blower on

H1 - Low heat

H2 - High heat

Flame Speed Controls the speed of the ﬂame.

Settings:

01 - slowest

02

03

04

05 - fastest

Side Accent

Light Control

Controls the side accent light.

Settings:

d8 - Cool white & warm white, both 100% brightness

d7 - Cool white & warm white, both 75% brightness

d6 - Cool white & warm white, both 50% brightness

d5 - Cool white & warm white, both 25% brightness

d4 - Warm white with 100% brightness

d3 - Warm white with 50% brightness

d2 - Cool white with 100% brightness

d1 - Cool white with 50% brightness

d0 - Side accent light off

EN

W415-2960 / B / 06.07.22 17

operating instructions

Ember Bed Color Controls ember bed light settings.

Settings:

L0 - Ember bed light off

L1 - White

L2 - Blue

L3 - Green

L4 - Red

L5 - Yellow

L6 - Purple

L7 - Auto-cycle through white, blue, green, red, yellow, and purple.

(NOTE: It will take 8.5 seconds to switch between colours.)

L8 - Lock to desired color

Ember Bed

Brightness

Controls the brightness of the ember bed light.

Settings:

b5 - Gradual brightening effect from b1-b4

b4 - Brightest

b3 - Bright

b2 - Medium

b1 - Low

Timer Controls the timer.

Settings:

00

30min.

1h

2h

3h

4h

5h

6h

7h

8h

Temperature

Control

Controls the temperature.

Settings:

18ºC (64ºF)

21ºC (70ºF)

24ºC (75ºF)

27ºC (81ºF)

and OFF

USB Charger Phone Charging: Red indicator

Phone Charged: Green indicator

NOTE: This is only a rough indication of your phone's charge.

Check your phone for accurate charge status.

See "features" section for more information on the USB charger.

W415-2960 / B / 06.07.22

EN

18

operating instructions

4.3 remote battery installation

1. To replace the existing battery, remove the

battery holder.

2. To remove the battery holder, turn remote onto

front side and press the left side lever towards

the center while pulling the battery holder out

using the slot provided.

3. Replace existing battery, type CR 2025, with a

new battery and reinstall the battery holder into

the remote by sliding it into position, as shown.

4. Battery cover is secure onto the remote control

when a "CLICKING" noise is heard.

Remote

(rear side)

Battery (CR 2025)

Battery Cover

• This remote control requires button batteries that are hazardous to young children.

• WARNING - KEEP BATTERIES OUT OF REACH OF CHILDREN.

• Swallowing may lead to serious injury or death in as little as 2 hours due to chemical

burns and potential perforation of the oesophagus.

• If you suspect your child has swallowed or inserted a button battery, immediately

seek urgent medical assistance.

• Examine devices and make sure the battery compartment is correctly secured (i.e.

that the screw or other mechanical fastener is tightened). Do not use if compartment is not secure.

• Dispose of used button batteries immediately and safely. Flat batteries can still be dangerous.

• Tell others about the risks associated with button batteries and how to keep their children safe.

!WARNING

TITLE: LABEL, BATTERY WARNING PART #: W385-2221

REVISION: DATE:06.06.17_X.L.

MAX SIZE: 9" X 3"

MATERIAL: CLASS IIIA-2 PERMANENT LEXAN ADHESIVE LABEL, MINIMUM THICKNESS 0.1MM

LETTERING: BLACK LETTERING ON WHITE BACKGROUND. FONT SIZE TO BE MIN. 8 POINT ARIAL (2mm),

BOLD FACE AND UPPER CASE.

TEMPERATURE RATING MINIMUM 79°C (175°F) RATING

WARNING! AVERTISSEMENT!

WARNING - KEEP BATTERIES OUT OF REACH OF CHILDREN

- SWALLOWING MAY LEAD TO SERIOUS INJURY IN AS LITTLE AS 2 HOURS

OR DEATH, DUE TO CHEMICAL BURNS AND POTENTIAL PERFORATION OF

THE OESOPHAGUS.

- IF YOU SUSPECT YOUR CHILD HAS SWALLOWED OR INSERTED A

BUTTON BATTERY, IMMEDIATELY SEEK URGENT MEDICAL ASSISTANCE.

- EXAMINE DEVICES AND MAKE SURE THE BATTERY COMPARTMENT IS

CORRECTLY SECURED, E.G. THAT THE SCREW OR OTHER MECHANICAL

FASTENER IS TIGHTENED. DO NOT USE IF COMPARTMENT IS NOT

SECURE.

- DISPOSE OF USED BUTTON BATTERIES IMMEDIATELY AND SAFELY. FLAT

BATTERIES CAN STILL BE DANGEROUS.

- TELL OTHERS ABOUT THE RISK ASSOCIATED WITH BUTTON BATTERIES

AND HOW TO KEEP THEIR CHILDREN SAFE.

AVERTISSEMENT - GARDER LES BATTERIES DE LA PORTÉE DES

ENFANTS

- L'INGESTION PEUT ENTRAÎNER DES BLESSURES GRAVES DANS MOINS DE 2

HEURES OU LA MORT, EN RAISON DES BRÛLURES CHIMIQUES ET DE LA PERFO-

RATION POTENTIELLE DE L'ŒSOPHAGE.

- SI VOUS PENSEZ QUE VOTRE ENFANT A AVALÉ OU INSÉRÉ UNE BATTERIE

BOUTON, CONSULTEZ IMMÉDIATEMENT UNE ASSISTANCE MÉDICALE URGENTE.

- EXAMINEZ LES APPAREILS ET ASSUREZ-VOUS QUE LE COMPARTIMENT DE LA

BATTERIE EST BIEN FIXÉ, PAR EX. QUE LA VIS OU AUTRE ATTACHE MÉCANIQUE

EST SERRÉE. NE PAS UTILISER SI LE COMPARTIMENT N'EST PAS SÉCURISÉ.

- ÉLIMINER LES PILES BOUTON UTILISÉES IMMÉDIATEMENT ET EN TOUTE

SÉCURITÉ. LES PILES PLATES PEUVENT ENCORE ÊTRE DANGEREUSES.

- RENSEIGNEZ-VOUS SUR LE RISQUE ASSOCIÉ AUX BATTERIES À BOUTON ET LA

FAÇON DE GARDER LEURS ENFANTS EN SÉCURITÉ.

W385-2221

The remote control has a removable plastic tab to prolong the battery life while shipping. Remove the tab for the

remote control to function.

note:

The remote control must remain within 5 meters (17 feet) of the appliance to be effective. This range may be

reduced when battery power is depleted. The remote control must be aimed at the center of the appliance for it

to function most effectively.

note:

Batteries must be disposed of according to the local laws and regulations. Some batteries may be

recycled, and may be accepted for disposal at your local recycling center. Check with your

municipality for recycling instructions.

Les piles doivent être mises au rebut conformément aux lois et à la réglementation locales.

Certaines piles peuvent être recyclées et acceptées dans votre centre de recyclage local. Rensei-

gnez-vous auprès de votre municipalité au sujet des directives de recyclage.

Las baterías deben desecharse de acuerdo con las leyes y regulaciones locales. Algunas baterías

pueden reciclarse, y es posible que su centro de reciclado local las acepte para desecharlas.

Consulte en su municipalidad sobre las instrucciones para el reciclado.

EN

W415-2960 / B / 06.07.22 19

5.0 ﬁnishing

5.1 crystal ember installation

• Power supply service must be completed prior to ﬁnishing in order to avoid reconstruction.

• Heat vents and air openings cannot be covered under any circumstances.

!WARNING

5.2 optional birch wood log installation

1. Carefully place the medium crystal embers into the bottom media tray (Fig. 1).

2. Apply an even layer from side to side.

3. Randomly place the 6 large crystal embers on top of the medium crystal embers (Fig. 2).

1. Carefully place birch wood logs on the media tray (Fig. 1).

2. Use the medium and large crystal embers (see "crystal ember installation" section) to ﬁll in spaces between

the birch wood logs (Fig. 2). This will improve the overall look of the appliance.

Fig. 1 Fig. 2

B

BC

A

Fig. 1 (Recommended placement)

Fig. 2

Ref. Log Number Quantity

A W135-0768 2

B W135-0770 2

C W135-0769 1

W415-2960 / B / 06.07.22

EN

20

6.0 Napoleon Connectivity

52.1_PG.1

Access your appliance remotely by downloading the Napoleon Home App from your app store.

In order to access the app, you will be required to create an account by following the instructions listed

within the app (see below for details).

By pairing your appliance to the Napoleon Home App via WiFi, you gain control to all modes and

functions of the appliance.

All notiﬁ cations and alarms are sent through the app to keep you connected with ease.

Download the Napoleon Home App

from your app store (Google Play or

Apple App Store).

Note: This requires Android 7.0 or iOS

11.0.

Register an account with the

Napoleon Home App OR sign-in

using your Facebook, Google, or

Apple account information.

Enter user information and create

a password for the account. Select

the country in which the appliance is

located.

The information entered in Step 3 will

be registered to the Napoleon Home

App and a conﬁ rmation will be sent to

the email provided.

Open email inbox and select the

conﬁ rmation link.

Note: The conﬁ rmation link must be

opened on the device that the

Napoleon Home App is installed on.

If no email is found, click “Re-Send

Conﬁ rmation Link” and check junk

folder.

NAPOLEON HOME APP

HOW DOES IT WORK?

LET’S GET STARTED

123

456

Scan this QR code for

direct access to the

Napoleon Home App

website.

DOWNLOAD REGISTER CREATE

ALMOST THERE CONFIRM RE-CONFIRM

Welcome!

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NAPOLEON NEFS32-5019W Cara Elite Wallmount Electric Fireplace Manuel utilisateur

NAPOLEON NEFS32-5019W Cara Elite Wallmount Electric Fireplace Manuel utilisateur

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