enphase Mobile Connect CELLMODEM-M1-B Quick Installation Guide

Marque: enphase

Modèle: Mobile Connect CELLMODEM-M1-B

Taper: Quick Installation Guide

QUICK INSTALL GUIDE

Installing the Enphase Mobile Connect (M1-B)

This guide provides instructions on how to install Enphase Mobile Connect™ (CELLMODEM-M1-B) with the Enphase Envoy-S™

and the Enphase IQ Envoy™. This guide is intended for use by professional installation personnel. For details about the

Envoy-S or IQ Envoy, refer to the Installation and Operation Manual.

About Enphase Mobile Connect

The Envoy paired with Mobile Connect provides plug and play connectivity

to the Enphase Enlighten™ monitoring platform. Mobile Connect includes

the following:

• MultiTech 4G-LTE Cat M1 modem (CELLMODEM-M1-B)

• Five-year M2M AT&T data plan

• SIM card - industrial grade, pre-congured, tested, and installed

• USB cable: Three foot USB type A to micro B. The Envoy connects to

the modem using this cable, which also powers the modem.

• Mounting hardware (plastic mounting rail and two rivets)

Mobile Connect CELLMODEM-M1-B is designed to install inside an

Enphase Combiner +, Enphase Combiner 3, Enphase Combiner 3C, or on

a table top.

Supported combiner models include IQ Combiner + (X-IQ-AM1-240-2), IQ

Combiner 3 (X-IQ-AM1-240-3), and IQ Combiner 3C (X-IQ-AM1-240-3C).

CELLMODEM-M1-B does not support IQ Combiner (X-IQ-AM1-240-B). Use

CELLMODEM-M1 instead.

Mobile Connect is available in regions where there is adequate (non-

roaming) cellular service in the installation area, including the US, Canada,

Mexico, Puerto Rico, and the US Virgin Islands. Visit ATT.com for a detailed

coverage map.

The basic Mobile Connect plan is available for systems of up to

60 Enphase Microinverters. To monitor systems of more than 60

microinverters, additional charges apply.

The Enphase Mobile Connect modem cannot be transferred to a second

Envoy after initial installation. Any attempt to do so will deactivate the

modem.

Installation Guidelines

• Enphase recommends that you install the IQ Envoy (or Envoy-S) and

the Mobile Connect modem in a non-metal enclosure.

• For outdoor installations, you must use an outdoor rated enclosure.

Enphase Customer Support: http://enphase.com/global/support-request/

Enphase Mobile Connect is a modem package that connects to the

Enphase Envoy-S or IQ Envoy, and eliminates the need for an on-site Internet

connection to monitor an Enphase Microinverter System. The addition of

Mobile Connect to an Enphase System enables greater installation exibility

and provides reliable system monitoring independent of the Internet service

on site.

Enphase Mobile Connect is pre-congured for data service and becomes

activated when connected to the Envoy.

The Envoy collects module-level and system-level production data, and, if

congured, consumption data, at pre-dened periods of time, typically at

15-minute intervals.

The report setting for an Envoy with Mobile Connect is low bandwidth mode,

which transmits data to Enlighten four times a day. The transmission times

occur within a ve-minute window, at 3 am (03:00), 9 am (09:00), 3 pm

(15:00), 9 pm (21:00). After transmission, the data may take several minutes

to display in Enlighten.

How Mobile Connect Works

A. Updating the Envoy to 5.0.48 (or later)

Update the Envoy software before the installation. This

is because updating the software can take up to 20

minutes. Only Envoy software 5.0.48 and later supports the

CELLMODEM-M1-B

1. On your mobile device, open Enphase Installer Toolkit,

go to Settings, and then select Envoy Resources.

2. Under Software Update, check that the Envoy software

shows as Up-to-Date.

3. If it is not, under Auto Download, make sure Software

Update is turned on.

4. Turn on Use Cellular Data.

5. Again, under Software Update, check that the Envoy

software shows as Up-to-Date.

6. On the Envoy, if the AP Mode LED is not lit, press the AP

Mode button.

7. On your mobile device, go to Settings and join the Wi-Fi

network “Envoy_nnnnnn” (where “nnnnnn” represents the

nal six digits of the IQ Envoy serial number).

Continued on next page...

INSTALLATION

SAFETY WARNINGS

General Safety

The device is designed for and intended to be used in xed applications.

Fixed means the device is physically secured at one location and cannot

be easily moved to another location.

CAUTION: Maintain a separation distance of at least 20 cm (8 inches)

between the transmitter’s antenna and the body of the user or near-

by persons. The device is not designed for or intended to be used in

portable applications within 20 cm (8 inches) of the user’s body.

Attention: Maintenir une distance d’au moins 20 cm (8 po) entre

l’antenne du récepteur et le corps de l’utilisateur ou à proximité

de personnes. Le modem n’est pas conçu pour, ou destinés à être

utilisés dans les applications portables, moins de 20 cm du corps

de l’utilisateur.

Power Supply Caution

CAUTION: Do not replace the power supply with one designed for

another product; doing so can damage the modem and void your

warranty. Adapter shall be installed near the equipment and shall be

easily accessible.

CAUTION: Pour garantir une protection continue contre les risques

d’incendie, remplacez les fusibles uniquement par des fusibles du même

type et du même calibre. L’adaptateur doit être installé à proximité de

l’appareil et doit être facilement accessible.

Radio Frequency (RF) Safety

Due to the possibility of radio frequency (RF) interference, it is important

that you follow any special regulations regarding the use of radio

equipment. Follow the safety advice given below.:

• Operating the device close to other electronic equipment may

cause interference if the equipment is inadequately protected.

• Different industries and businesses restrict the use of cellular

devices. Respect restrictions on the use of radio equipment in

fuel depots, chemical plants, or where blasting operations are

in process. Follow restrictions for any environment where you

operate the device.

• Do not place the modem outdoors, unless in an outdoor-rated

enclosure.

• Switch OFF your wireless device when in an aircraft. Failing to

observe this restriction may lead to suspension or denial of

cellular services to the offender, legal action, or both.

• Switch OFF your wireless device when around gasoline or diesel

fuel pumps and before lling your vehicle with fuel.

• Switch OFF your wireless device in hospitals and any other place

where medical equipment may be in use

Sécurité relative aux appareils à radiofréquence (RF)

À cause du risque d’interférences de radiofréquence (RF), il est

important de respecter toutes les réglementations spéciales relatives

aux équipements radio. Suivez les conseils de sécurité ci-dessous.

• Utiliser l’appareil à proximité d’autres équipements électroniques

peut causer des interférences si les équipements ne sont pas bien

protégés. Respectez tous les panneaux d’avertissement et les

recommandations du fabricant.

• Certains secteurs industriels et certaines entreprises limitent

l’utilisation des appareils cellulaires. Respectez ces restrictions

relatives aux équipements radio dans les dépôts de carburant,

dans les usines de produits chimiques, ou dans les zones où des

dynamitages sont en cours. Suivez les restrictions relatives à

chaque type d’environnement où vous utiliserez l’appareil.

• Ne placez pas l’antenne en extérieur.

• Éteignez votre appareil sans l dans les avions. L’utilisation

d’appareils électroniques portables en avion est illégale: elle peut

Enphase Envoy, IQ Envoy, Envoy-S, IQ Combiner, IQ Microinverter, Installer Toolkit, Enlighten and

other trademarks or service names are the trademarks of Enphase Energy, Inc. Data subject to

change. 2020-03-19.

fortement perturber le fonctionnement de l’appareil et désactiver

le réseau cellulaire. S’il ne respecte pas cette consigne, le

responsable peut voir son accès aux services cellulaires suspendu

ou interdit, peut être poursuivi en justice, ou les deux.

• Éteignez votre appareil sans l à proximité des pompes à essence ou

de diesel avant de remplir le réservoir de votre véhicule de carburant.

• Éteignez votre appareil sans l dans les hôpitaux ou dans toutes les

zones où des appareils médicaux sont susceptibles d’être utilisés.

Potential Interference with Pacemakers and Other Medical Devices

Radio frequency energy (RF) from cellular devices can interact with some

electronic devices, causing electromagnetic interference (EMI). The FDA

helped develop a detailed test method to measure EMI of implanted cardiac

pacemakers and debrillators from cellular devices. This test method is

part of the Association for the Advancement of Medical Instrumentation

(AAMI) standard. This standard allows manufacturers to ensure that cardiac

pacemakers and debrillators are safe from cellular device EMI.

The FDA continues to monitor cellular devices for interactions with other

medical devices. If harmful interference occurs, the FDA will assess the

interference and work to resolve the problem.

Precautions for Pacemaker Wearers

EMI can affect a pacemaker in one of three ways:

• Stop the pacemaker from delivering the stimulating pulses that

regulate the heart’s rhythm.

• Cause the pacemaker to deliver the pulses irregularly.

• Cause the pacemaker to ignore the heart’s own rhythm and deliver

pulses at a xed rate.

Based on current research, cellular devices do not pose a signicant

health problem for most pacemaker wearers. However, people with

pacemakers may want to take simple precautions to avoid EMI from

cellular devices:

• Keep the device on the opposite the side of the body from the pacemaker

to add extra distance between the pacemaker and the device.

• Avoid placing a turned-on device next to the pacemaker (for

example, don’t carry the device in a shirt or jacket pocket directly

over the pacemaker).

Device Maintenance

When maintaining your device:

• Do not misuse the device. Follow instructions on proper operation

and only use as intended. Misuse could make the device inoperable,

damage the device and/or other equipment, or harm users.

• Do not apply excessive pressure or place unnecessary weight on the

device. This could result in damage to the device or harm to users.

• Do not use this device in explosive or hazardous environments unless

the model is specically approved for such use. The device may

cause sparks. Sparks in explosive areas could cause explosion or re

and may result in property damage, severe injury, and/or death.

• Do not expose your device to any extreme environment where

the temperature or humidity is high. Such exposure could result

in damage to the device or re. Refer to the device specications

regarding recommended operating temperature and humidity.

• Do not expose the device to water, rain, or spilled beverages. It is not

waterproof. Exposure to liquids could result in damage to the device.

• Do not place the device alongside computer discs, credit or travel

cards, or other magnetic media. The information contained on

discs or cards may be affected by the device.

• Using accessories, such as antennas, that MultiTech has not

authorized or that are not compliant with MultiTech’s accessory

specications may invalidate the warranty.

User Responsibility

Respect all local regulations for operating your wireless device. Use the

security features to block unauthorized use and theft

Enphase Installer Toolkit:

Envoy Resources screen

Network Communications LED

Green when IQ Envoy is connected

to Enlighten™.

AP Mode LED

Green when Envoy’s AP Wi-Fi network

is available.

AP Mode Button

Press to enable Envoy’s AP Mode

for connecting with a mobile device.

Power Production LED

Green when microinverters are

producing power.

Device Communications LED

Green when devices are

communicating with IQ Envoy.

Device Scan Button

Press to start/stop 15 minute scan

for devices over the power line.

IQ Envoy LEDS and buttons

WARNING: If you have already installed and connected the

cellular modem to the Envoy, do NOT move the modem to

another Envoy. This deactivates the modem.

C. Connecting the USB Cable

1. First, connect the USB cable to the USB port(s) on the Envoy.

2. Then, connect the micro-USB connector to the Mobile Connect modem.

The modem power LED lights when the modem has power. After about two

minutes, the Link Status LED ashes to indicate a network connection. The

Signal LEDs indicate signal strength according to the Signal LED table.

No additional conguration is needed. The Envoy automatically starts

reporting to Enlighten via the cellular modem.

On the Envoy-S or IQ Envoy, check the Network Communication LED to verify

connectivity to Enlighten. See the rst page of this document for Envoy LED

status indications.

D. Checking Connection Status and Cellular

Signal Strength

An Envoy with Mobile Connect automatically reports to Enlighten. When

the Envoy establishes an Internet connection through the cellular modem,

the Envoy Network Communications LED lights solid green.

You can use the Enphase Installer Toolkit to check the modem status

and cellular signal strength. The Envoy’s AP (Access Point) Wi-Fi

network allows you to connect your mobile device (smart phone or

tablet) to the IQ Envoy.

1. On the Envoy, the AP Mode LED lights solid green when the

network is available. If the AP Mode LED is not lit, press the AP

Mode button.

2. On your mobile device, go to Settings and join the Wi-Fi network

“Envoy_nnnnnn” (where “nnnnnn” represents the nal six digits of

the IQ Envoy serial number).

3. Launch Installer Toolkit and tap Connect to Envoy.

4. Tap Network.

5. Under Network Conguration, tap Cellular.

The app displays Connection Status and an indication of signal

strength.

6. Check the connection status and verify that signal strength is at

least two bars for adequate data transmission.

MultiTech Modem Dimensions

Checking the MultiTech Status LEDs

The modem has the following status LEDs

• Power

• Link

• Signal

The following tables list LED indicator status. The LEDs may be difcult

to see if you view them from an angle. View the LEDs straight on.

LED Indicates

Off DC power not present

On DC power present

Power

LED Indicates

Lit solid The modem is not registered to the

cellular network.

Flashing The modem is registered to the cellular

network.

Link

Signal

LEDs Description Indicates

All off Very weak signal

Bar 1 ON Weak signal

Bar 1 and 2 ON Good signal

Bar 1, 2, and 3 ON Very good signal

Issue Action

No communication

with Enlighten after

connecting the

cellular modem to the

Envoy.

1. Disconnect the USB cable.

2. Power cycle the Envoy.

3. Wait until the Envoy boots completely.

4. Reconnect the cellular modem USB cable.

I want to disconnect

the modem and

re-use it at a different

site.

Moving the modem to a different Envoy

deactivates the modem. Contact Enphase

Customer Support if you need to re-install

the modem at a different site.

Troubleshooting

To mount the modem in an IQ Combiner:

1. Open the IQ Combiner and locate the mounting recess on the deadfront

of the IQ Combiner.

2. Remove the black rivets and exist-

ing cellular modem (if present) from

the IQ Combiner deadfront and

discard them.

NOTE: The existing rivets in the IQ

Combiner 3 used with older En-

phase modems (CELLMODEM 01,

02, 03, or M1) are not compatible

with your new CELLMODEM M1-B.

3. Fit the mounting rail into the slots

on the back of the modem.

4. Position the modem upside down, so

that the USB port is on the left, and

the mounting rail holes are positioned

over the rivet holes in the deadfront.

5. Locate the rivets that come with

your new CELLMODEM M1-B, and

insert the rivets through the holes in

the mounting rail and into the holes

in the IQ Combiner deadfront until the rivets click into place.

REGULATORY NOTICES

FCC - 47 CFR Part 15 Regulation

This equipment has been tested and found to comply with the limits

for a Class B digital device, pursuant to part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses,

and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not

occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by

turning the equipment off and on, the user is encouraged to try to correct

the interference by one or more of the following measures:

• Reorient the cell modem.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the 47 CFR rules. Operation of

this device is subject to the following conditions: (1} This device may

not cause harmful interference, and (2} this device must accept any

interference that may cause undesired operation.

WARNING: Changes or modications to this unit not expressly

approved by the party responsible for compliance could void the user’s

authority to operate the equipment.

Industry Canada Class B Notice

This Class B digital apparatus meets all requirements of the Canadian

Interference-Causing Equipment Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du

Reglement Canadien sur le matériel brouilleur.

This device complies with Industry Canada RSS Appliance radio exempt

from licensing. The operation is permitted for the following two conditions:

1. the device may not cause harmful interference, and

2. the user of the device must accept any interference suffered, even

if the interference is likely to jeopardize the operation.

Le présent appareil est conforme aux CNR d’Industrie Canada

applicables aux appareils radio exempts de licence.

L’exploitation est autorisée aux deux conditions suivantes:

1. l’appareil ne doit pas produire de brouillage, et

2. l’utilisateur de l’appareil doit accepter tout brouillage

radioélectrique subi, même si le brouillage est susceptible d’en

compromettre le fonctionnement.

Industry Canada and FCC

This device complies with Industry Canada license-exempt RSS

standard(s) and part 15 of the FCC rules. Operation is subject to the

following two conditions:

1. this device may not cause interference, and

2. this device must accept any interference, including interference

that may cause undesired operation of the device.

Cet appareil est conforme avec Industrie Canada RSS exemptes

de licence standard (s) et la partie 15 des règles de la FCC. Son

fonctionnement est soumis aux deux conditions suivantes:

1. l’appareil ne doit pas produire de brouillage, et

2. l’utilisateur de l’appareil doit accepter tout brouillage

radioélectrique subi, même si le brouillage est susceptible d’en

compromettre le fonctionnement.

Environmental Protection

ELECTRONIC DEVICE: DO NOT THROW AWAY. Waste electrical

products should not be disposed of with household waste. Proper

disposal of batteries is required. Refer to your local codes for

disposal requirements.

A. Updating the Envoy to 5.0.48 (or Later), continued

8. The Installer Toolkit app informs you if the software on the Envoy is not the

latest version by displaying the Envoy Software Update message. If the app

displays this message, follow the on-screen instructions to update the Envoy.

9. For a short period (5-10 minutes), you must keep your mobile device

near the Envoy. Follow the on-screen instructions while the update takes

place.

10. To conrm the software update, check the

Envoy, if the AP Mode LED is not lit, press

the AP Mode button.

11. On your mobile device, again go to Settings

and join the Wi-Fi network “Envoy_nnnnnn”

(where “nnnnnn” represents the nal six digits

of the IQ Envoy serial number).

12. From the Installer Toolkit Overview screen,

scroll down and tap About This Envoy.

The app responds with a list of Envoy

properties including the software version.

The update may take up to 20 minutes. The

Envoy reboots several times during the update

and the LEDs light up in varied sequences until

the update is complete.

Once the update is nished, you will be able

to connect to the Envoy and complete your

system commissioning.

Failure to follow these instructions may result in

a system commissioning delay.

B. Mounting the Modem

Mount the modem in a supported IQ Combiner or place it on a at surface.

Enphase Installer Toolkit:

About this Envoy screen

Mounting Rail and Rivet

enphase Mobile Connect CELLMODEM-M1-B Quick Installation Guide

Marque: enphase

Modèle: Mobile Connect CELLMODEM-M1-B

Taper: Quick Installation Guide

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enphase Mobile Connect CELLMODEM-M1-B Quick Installation Guide

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