Samsung WW25B6900AX Front Load Washer Manuel utilisateur

Washer

Front loading washer

SIMPLE USER MANUAL

• Product dimensions are specified in the label attached to the

product.

• This manual covers all models in the US and Canada.

• For more detailed instructions, visit the Samsung website

(http:// www.samsung.com), go to the Support section, and then

search for your model name.

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Safety information

Congratulations on your new Samsung washer. This manual contains important information on the

installation, use and care of your appliance. Please take some time to read this manual to take full

advantage of your washer’s many benefits and features.

NOTE

• This manual covers all models in the US and Canada.

• For more detailed instructions, visit the Samsung website (http:// www.samsung.com), go to the

Support section, and then search for your model name.

What you need to know about the safety instructions

Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the

extensive features and functions of your new appliance. Please store the manual in a safe location close

to the appliance for future reference. Use this appliance only for its intended purpose as described in this

instruction manual.

Warnings and Important Safety Instructions in this manual do not cover all possible conditions and

situations that may occur. It is your responsibility to use common sense, caution and care when installing,

maintaining and operating your washer.

Because the following operating instructions cover various models, the characteristics of your washer may

differ slightly from those described in this manual and not all warning signs may be applicable. If you have

any questions or concerns, contact your nearest service center or find help and information online at www.

samsung.com.

Important safety symbols

What the icons and signs in this user manual mean:

WARNING

Hazards or unsafe practices that may result in severe personal injury, death and/or property damage.

CAUTION

Hazards or unsafe practices that may result in personal injury and/or property damage.

NOTE

Indicates that a risk of personal injury or material damage exists.

These warning signs are here to prevent injury to yourself and others.

Please follow them explicitly.

After reading this manual, store it in a safe place for future reference.

Read all instructions before using the appliance.

As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate

this appliance, familiarize yourself with its operation and exercise care when using it.

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Important safety precautions

WARNING

To reduce the risk of fire, electric shock, or injury to persons when using

your appliance, follow basic precautions, including the following:

1. Read all instructions before using the appliance.

2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with

gasoline, dry-cleaning solvents, oils, other flammable or explosive substances as they give off vapors

that could ignite or explode.

3. Do not allow children to play on or in the appliance. Close supervision of children is necessary when the

appliance is used near children.

4. Before the appliance is removed from service or discarded, remove the door to the washing or drying

compartment.

5. Do not reach into the appliance if the drum is moving.

6. Do not install or store this appliance where it will be exposed to weather, including wind, rain, or snow.

7. Do not tamper with controls.

8. Do not repair or replace any part of the appliance or attempt any servicing unless specifically

recommended in the user-maintenance instructions or in published user repair instructions that you

understand and have the the skills and are qualified to carry out.

9. Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash

water. These substances give off vapors that could ignite or explode.

10. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used

for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such

a period, before using a washer or combination washer-dryer, turn on all hot water faucets and let the

water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is

flammable, do not smoke or use an open flame during this time.

CALIFORNIA PROPOSITION 65 WARNING

WARNING

Cancer and Reproductive Harm - www.P65Warnings.ca.gov.

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Safety information

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Critical installation warnings

WARNING

The installation of this appliance must be performed by a qualified technician or service company.

• Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury.

The appliance is heavy, therefore take care when lifting it.

Plug the power cord into a wall socket that meets local electrical specifications. Use the socket for this

appliance only. Do not use an extension cord.

• Sharing a wall socket with other appliances, using a power strip, or extending the power cord may result

in electric shock or fire.

• Ensure that the voltage, frequency, and current supplied to the washer matches those listed in the

product specifications. Failure to do so may result in electric shock or fire. Plug the power plug into the

wall socket firmly.

Remove all foreign substances such as dust or water from the power plug terminals and contact points

using a dry cloth on a regular basis.

• Unplug the power plug and clean it with a dry cloth.

• Failure to do so may result in electric shock or fire.

Plug the power plug into the wall socket so that the cord is running towards the floor.

• If you plug the power plug into the socket in the opposite direction, the electric wires within the cable

may be damaged and this may result in electric shock or fire.

Keep all packaging materials out of the reach of children as these may be dangerous.

• If a child places a plastic bag over his or her head, he or she can suffocate.

If the appliance, power plug, or power cord is damaged, contact your nearest service center.

This appliance must be properly grounded.

Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.

• This may result in electric shock, fire, an explosion, or problems with the product.

• Never plug the power cord into a socket that is not grounded correctly. Make sure that the socket is in

accord with local and national regulations.

Do not install this appliance near a heater or any flammable material.

Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or

water (rain drops).

Do not install this appliance in a location exposed to low temperatures.

• Frost may cause the tubes to burst.

Do not install this appliance in a location where gas may leak.

• This may result in electric shock or fire.

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Do not use an electric transformer to power the washer.

• This may result in electric shock or fire.

Do not use a damaged power plug, damaged power cord, or loose wall socket.

• This may result in electric shock or fire.

Do not pull or bend the power cord excessively.

Do not twist or tie the power cord.

Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power

cord between objects, or push the power cord into the space behind the appliance.

• This may result in electric shock or fire.

Do not pull the power cord when unplugging the power plug.

• Unplug the power plug by pulling the plug.

• Failure to do so may result in electric shock or fire.

This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are

accessible.

Installation cautions

CAUTION

This appliance should be positioned in such a way that the power plug is easily accessible.

• Failure to do so may result in electric shock or fire due to electric leakage.

Install your appliance on a solid, level floor that can support its weight.

• Failure to do so may result in abnormal vibrations, movement, noise, or problems with the product.

Critical usage warnings

WARNING

If the appliance is flooded with water, turn off the water & power supplies immediately and contact your

nearest service center.

• Do not touch the power plug with wet hands.

• Failure to do so may result in electric shock.

If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately

and contact your nearest service center.

• Failure to do so may result in electric shock or fire.

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In the event of a gas leak (such as propane gas, LP gas, etc.) in the location where the appliance is installed,

ventilate the areaimmediately without touching the power plug. Do not touch the appliance of the power cord.

• Do not use a ventilating fan.

• A spark may result in an explosion or fire.

Do not let children play in or on the washer. In addition, when disposing of the appliance, remove the

washer door lever.

• Children can suffocate to death if trapped inside the product.

Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washer before using

it.

Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, oils, alcohol, or other

inflammable or explosive substances in the washer.

• This may result in electric shock, fire, or an explosion.

Do not open the washer door by force while it is operating (high-temperature washing/drying/spinning).

• Water flowing out of the washer may result in burns or cause the floor to be slippery. This may result in

injury.

• Opening the door by force may result in damage to the product or injury.

Do not insert your hand under the washer while an operation is in progress.

• This may result in injury.

Do not touch the power plug with wet hands.

• This may result in electric shock.

Do not turn the appliance off by unplugging the power plug while an operation is in progress.

• Plugging the power plug into the wall socket again may cause a spark and result in electric shock or fire.

Do not let children climb in or onto the appliance.

• This may result in electric shock, burns, or injury.

Do not insert your hand or any object under the washer while it is operating.

• This may result in injury.

Do not unplug the appliance by pulling the power cord. Always grip the plug firmly and pull it straight out

of the outlet.

• Damage to the power cord may cause a short-circuit, fire, and/or electric shock.

Do not attempt to repair, disassemble, or modify the appliance yourself.

• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.

• When the appliance needs to be repaired or reinstalled, contact your nearest service center.

• Failure to do so may result in electric shock, fire, problems with the product, or injury.

If the water supply hose comes loose from the faucet and floods the appliance, unplug the power plug.

• Failure to do so may result in electric shock or fire.

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Unplug the power plug when the appliance is not being used for long periods of time or during a thunder or

lightning storm.

• Failure to do so may result in electric shock or fire.

If any foreign substance enters the appliance, unplug the power plug and contact your nearest Samsung

Customer Service.

• This may result in electric shock or fire.

Do not let children (or pets) play in or on your washer. The washer door does not open easily from the inside

and children may be seriously injured if trapped inside.

Usage cautions

CAUTION

If the washer is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the

power plug and clean the washer using a damp, soft cloth.

• Failure to do so may result in discoloration, deformation, damage, or rust.

The front glass may be broken by a strong impact. Take care when using the washer.

• If the glass is broken, it may result in injury.

After a water supply failure or when reconnecting the water supply hose, open the faucet slowly.

Open the faucet slowly after a long period of non-use.

• The air pressure in the water supply hose or the water pipe may damage a product part or result in a

water leak.

If a draining error occurs during an operation, check if there is a draining problem.

• If the washer is used when it is flooded because of a draining problem, it may result in electric shock or

fire.

Insert the laundry into the washer completely so that the laundry does not get caught in the door.

• If laundry gets caught in the door, it may result in damage to the laundry or the washer, or result in a

water leak.

Turn the water supply off when the washer is not being used.

• Ensure that the water supply hose connectors are properly tightened.

Ensure that the rubber seal and front door glass are not contaminated by a foreign substance (e.g. waste,

thread, hair, etc.).

• If a foreign substance is caught in the door or the door is not completely closed, it may cause a water

leak.

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Open the faucet and check if the water supply hose connectors are firmly tightened and that there are no

water leaks before using the product.

• If the connectors on the water supply hoses are loose, it may result in a water leak.

The product you have purchased is designed for domestic use only.

Using the product for business purposes qualifies as a product misuse. If the product is used for business

purposes, it will not be covered by the standard warranty provided by Samsung and no responsibility can

be attributed to Samsung for malfunctions or damages resulting from such misuse.

Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes,

chemicals, metal objects, etc.) on the appliance.

• This may result in electric shock, fire, problems with the product, or injury.

Do not spray volatile material such as insecticide onto the surface of the appliance.

• As well as being harmful to humans, this may result in electric shock, fire, or problems with the product.

Do not place objects that generate electromagnetic fields near the washer.

• This may result in injury due to a malfunction.

Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.

• This may result in burns or injury.

Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a special cycle

for washing these items.

(*): Woolen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat suits, and

bicycle, motor cycle and car covers, etc.

• Do not wash thick or hard mats even if the washer mark is on the care label. This may result in injury or

damage to the washer, walls, floor, or clothing due to abnormal vibrations.

• Do not wash throw rugs or doormats with rubber backing. The rubber backing may come off and stick to

inside the drum, and this may result in malfunction such as a drainage error.

Do not operate the washer when the detergent drawer is removed.

• This may result in electric shock or injury due to a water leak.

Do not touch the insides of the drum during or just after drying as it is hot.

• This may result in burns.

The door glass becomes hot during washing and drying. Therefore, do not touch the door glass.

Also, do not allow children to play around the washer or touch the door glass.

• This may result in burns.

Do not insert your hand into the detergent drawer.

• This may result in injury as your hand may be caught by the detergent input device.

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• Do not use the liquid detergent container (on applicable models only) for powdered detergent. Remove

the container and put powdered detergent directly into the Main wash compartment.

Do not place any objects (such as shoes, food waste, animals) other than laundry into the washer.

• This may result in damage to the washer, or injury and death in the case of pets, due to the abnormal

vibrations.

Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.

• This may result in electric shock or injury.

Do not wash laundry contaminated by oils, creams, or lotions usually found in skincare shops, hair salons or

massage clinics.

• This may cause the rubber seal to become deformed and result in a water leak.

Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long periods of time.

• Doing either may cause the drum to rust.

• If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to the surface and

use a sponge to clean it. Never use a metal brush.

Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by dry

cleaning detergent.

• This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil.

Do not use water from water cooling/heating devices.

• This may result in problems with the washer.

Do not use natural hand-washing soap for the washer.

• If it hardens and accumulates inside the washer, it may result in problems with the product,

discoloration, rust, or bad odors.

Place socks and brassieres in a washing net and wash them with the other laundry.

Do not wash large laundry items such as bedding in the washing net.

• Failure to do so may result in injury due to abnormal vibrations.

Do not use hardened detergent.

• If it accumulates inside the washer, it may result in a water leak.

Make sure that the pockets of all the clothing items to be washed are empty.

• Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive damage to

the appliance.

Do not wash clothing with large buckles, buttons, or other heavy metal objects in the washer.

Sort the laundry by color on the basis of its colorfastness and select the recommended cycle, water

temperature, and additional functions.

• Failure to do this may result in discoloration or fabric damage.

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Take care that children’s fingers are not caught in the door when you close it.

• Failure to do so may result in injury.

Critical cleaning warnings

WARNING

Do not clean the appliance by spraying water directly onto it.

Do not use a strong acidic cleaning agent.

Do not use benzene, thinner, or alcohol to clean the appliance.

• This may result in discoloration, deformation, damage, electric shock, or fire.

Before cleaning or performing maintenance, unplug the appliance from the wall socket.

• Failure to do so may result in electric shock or fire.

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Regulatory notice

You may find the Open Source Announce information in the User Manual registered in the Samsung

website.

FCC Notice

CAUTION

Any changes or modifications not expressly approved by the party responsible for compliance could void

the user’s authority to operate the equipment.

This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received including interference that cause undesired

operation.

For products sold in the US and Canadian markets, only channels 1–11 are available. You cannot select any

other channels.

FCC STATEMENT:

This equipment has been tested and found to comply within the limits for a Class B digital device, pursuant

to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications. However, there

is no guarantee that interference will not occur in a particular installation. If this equipment does cause

harmful interference to radio or television reception, which can be determined by turning the equipment

off and on, the user is encouraged to try to correct the interference by one or more of the following

measures:

• Reorienting or relocating the receiving antenna

• Increasing the separation between the equipment and receiver

• Connecting the equipment to an outlet that is on a different circuit than the radio or TV.

• Consulting the dealer or an experienced radio/TV technician for help.

FCC RADIATION EXPOSURE STATEMENT:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator

and your body. This device and its antenna(s) must not be colocated or operated in conjunction with any

other antenna or transmitter.

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IC Notice

The term “IC” before the radio certification number only signifies that Industry Canada technical

specifications were met. Operation is subject to the following two conditions:

1. This device may not cause interference, and

2. This device must accept any interference, including interference that may cause undesired operation of

the device.

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada.

For products sold in the US and Canadian markets, only channels 1–11 are available. You cannot select any

other channels.

IC RADIATION EXPOSURE STATEMENT:

This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled

environment. This equipment should be installed and operated so there is at least 8 inches (20 cm)

between the radiator and your body. This device and its antenna(s) must not be colocated or operated in

conjunction with any other antenna or transmitter.

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Installation

Follow these instructions carefully to ensure proper installation of your washer and to prevent accidents

when doing laundry.

WARNING

Certain internal parts are intentionally not grounded and may present a risk of electric shock only during

servicing. Service personnel – Do not contact the following parts while the appliance is energized: Control

board, heat sink, motor, inlet valve and pump.

Installation requirements

Electrical supply and grounding

• AC 120 V / 60 Hz / 15 AMP fuse or circuit breaker is required.

• Use an individual branch circuit. Connect only the washer to the circuit.

To ensure proper grounding, the washer comes with a power cord featuring a three-prong grounding plug

for use in a properly installed and grounded outlet.

Do not modify the provided plug. If it does not fit the outlet, call a qualified electrician to install a proper

outlet.

WARNING

• Do NOT use an extension cord.

• Use only the power cord that comes with the washer.

• Do NOT connect the ground wire to plastic plumbing, gas lines, or hot water pipes.

• Improperly connected grounding conductors may cause electric shock.

• Check with a qualified electrician or service person if you are not sure about the grounding.

• To prevent unnecessary risk of fire, electrical shock, or personal injury, all wiring and grounding must be

done in accordance with local codes, or in the absence of local codes, in accordance with the National

Electrical Code, ANSI/NFPA No. 70-Latest Revision (for the U.S.) or the Canadian Electrical Code CSA

C22.1 – Latest Revisions and local codes and ordinances. It is your responsibility to provide adequate

electrical service for your washer.

Water supply

Proper water pressure for this washer is between 20-116 psi (137-800 kPa). Water pressure less than 20 psi

(137 kPa) may cause the water valve not to close completely. Or, it may take longer to fill the drum, causing

the washer to turn off. Water taps must be within 4 ft. (122 cm) from the rear of the washer so that the inlet

hoses reach the washer.

To reduce the risk of leaks:

• Make sure water taps are easily accessible.

• Turn off the taps when the washer is not in use.

• Check for any leaks at the water inlet hose fittings on a regular basis.

CAUTION

Before using the washer for the first time, check all connections at the water valve and taps for any leaks.

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Installation

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Drain

Samsung recommends a standpipe 18 in. (460 mm) high. The drain hose must be connected through the

hose clip to the standpipe, and the standpipe must fully cover the drain hose.

Flooring

For best performance, the washer must be installed on a solid floor. Wood floors may need to be reinforced

to minimize vibration and/or unbalanced loads. Carpeting and soft tile surfaces do not provide good

resistance to vibrations and may cause the washer to move slightly during the spin cycle.

CAUTION

Do NOT install the washer on a platform or a poorly supported structure.

Water temperature

Do not install the washer in areas where water may freeze as the washer always retains some water in

its water valves, pumps, and/or hoses. Frozen water can cause damage to belts, the pump, and other

components of the washer.

Clearance requirement

This clearance requirement is applicable for washers only.

NOTE

• For dryer’s clearance requirement, see the dryer’s user manual.

• If the washer and dryer have different clearance requirements, use the one with the larger value.

Alcove or closet installations

Minimum clearance for stable operation:

Sides Top Rear Front

1 in. (25 mm) 1 in. (25 mm) 2 in. (50 mm) 1 in. (25 mm)

If both the washer and a dryer are installed in the same location, the front of the alcove or closet must have

two unobstructed air openings for a combined minimum total area of 72 in.2 (465 cm2).

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Operations

WARNING

To reduce the risk of fire, electric shock, or injury to persons, read the Safety information before operating

this appliance.

Simple steps to start

1. Press Power to turn on the washer.

2. Turn the Cycle Selector to select a cycle.

3. Change the cycle settings (Temp., Rinse, Spin, and Soil) as necessary.

4. Select desired options as necessary.

5. Press and hold Start/Pause (Hold to Start).

To change the cycle during operation

1. Press Start/Pause (Hold to Start) to stop operation.

2. Select a different cycle.

3. Press and hold Start/Pause (Hold to Start) again to start the new cycle.

Control panel

NOTE

Available cycles can vary depending on the models. For the detailed information, refer to the user manual

on the Samsung website (http://www.samsung.com).

• Visit the Samsung website, go to Support > Support home, and then enter the model name.

Cycle Selector Turn the Cycle Selector to select a desired cycle. When a cycle is

selected, the cycle indicator lights up.

Digital Graphic Display Displays all cycle information, including the cycle time, information

code, and operating status.

Temp. Press and tap to change the water temperature for the current cycle.

Rinse Press to change the rinse count for the current cycle.

Spin Press and tap to change the spinning speed for the current cycle.

Soil Press and tap to change the soil level for the current cycle.

Pre Soak Press to add 30 minutes of soaking time at the start of the wash cycle

for better stain removal.

Super Speed

Press this button if you need to shorten the washing time. The

shortened time may differ depending on the selected cycle/load/

options.

Delay End Set the washer to finish your wash automatically at later time. Choose a

delay of between 1 to 24 hours (in 1 hour increments).

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Operations

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Drum Light

Press to turn the interior lamp on or off. The lamp stays lit for 2 minutes

after it has turned on, regardless of whether the power is on or off or the

door is open or closed, and then turns off automatically.

Steam Press to use the Steam function. For heavily soiled, colorfast items, this

function improves stain treatment and uses less water.

Smart Control / Smart Care This function enables you to check the status of the washer using a

smartphone.

Power Press to turn the washer on or off.

Start/Pause (Hold to Start) Press and hold to start operation or press to stop operation temporarily.

CAUTION

Do not spray water directly onto the control panel. This may cause a system failure.

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Maintenance

Keep the washer clean for best performance and to lengthen its life cycle.

NOTE

• This manual covers all models in the US and Canada.

• For more detailed instructions, visit the Samsung website (http:// www.samsung.com), go to the

Support section, and then search for your model name.

WARNING

Certain internal parts are intentionally not grounded and may present a risk of electric shock only during

servicing. Service personnel – Do not contact the following parts while the appliance is energized: Control

board, heat sink, motor, inlet valve and pump.

Recovery from freezing

The washer may freeze when the temperature in its location drops below 32 °F (0 °C).

1. Turn off the washer, and then unplug the power cord.

2. Pour warm water over the water tap to loosen the water hose.

3. Disconnect the water hose, and then soak it in warm water.

4. Pour warm water into the drum and leave it for about 10 minutes.

5. Reconnect the water hose to the water tap.

NOTE

If the washer still doesn’t operate normally, repeat the steps above.

Cleaning the exterior

1. Turn off the water taps after finishing the day’s washing.

This will shut off the water supply to your washer and prevent the unlikely possibility of damage from

escaping water. Leave the door open to allow the inside of your washer to dry out.

2. Use a soft cloth to wipe up all detergent, bleach, or other spills as they occur. Clean the following as

recommended below:

-Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not

spray cleaners directly on the panel.

-Cabinet – Clean with soap and water.

Cleaning the interior

Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial

residue that may remain in your washer as a result of washing clothes.

CAUTION

Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent

stains on your washer or laundry.

NOTE

Hard water deposits may be removed, if needed. Use a cleaner labeled “Washer safe”.

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English

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Troubleshooting

Checkpoints

If you encounter a problem with the washer, first check the table below and try the suggestions.

Problem Action

Does not start.

• Make sure the washer is plugged in.

• Make sure the door is properly closed.

• Make sure the faucets are open.

• Make sure to press or tap Start/Pause (Hold to Start) to start the

washer.

• Make sure Child Lock is not activated.

• Before the washer starts to fill, it will make a series of clicking

noises to check the door lock and does a quick drain.

• Check the fuse or reset the circuit breaker.

Water supply is insufficient, or

no water is supplied.

• Fully open the faucet.

• Make sure the door is properly closed.

• Make sure the water supply hose is not frozen.

• Make sure the water supply hose is not kinked or clogged.

• Make sure there is sufficient water pressure.

After a cycle, detergent remains

in the detergent drawer.

• Make sure the washer is running with sufficient water pressure.

• Make sure you add liquid detergent to the liquid detergent

container. Make sure to remove the liquid detergent container if

you are using powdered detergent.

• Clean the detergent drawer.

Excessive vibrations or makes

noise.

• Make sure the washer is installed on a level, solid floor that is not

slippery. If the floor is not level, use the leveling feet to adjust the

height of the washer.

• Make sure the shipping bolts are removed.

• Make sure the washer is not contacting any other object.

• Make sure the laundry load is balanced.

• The motor can cause noise during normal operation.

• Overalls or metal-decorated clothes can cause noise while being

washed. This is normal.

• Metal objects such as coins can cause noise. After washing,

remove these objects from the drum or filter case.

• Remove the filling of the pillows and cushions, and wash only the

covers.

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Problem Action

Does not drain and/ or spin.

• Make sure the drain hose is neither kinked nor obstructed all

the way to the drain system. If there is a drain restriction, call for

service.

• Make sure the debris filter is not clogged.

• Close the door and press or tap Start/Pause (Hold to Start). For

your safety, the washer will not tumble or spin unless the door is

closed.

• Make sure the drain hose is not frozen or clogged.

• Make sure the drain hose is connected to a drain system that is

not clogged.

• If the washer is not supplied with sufficient power, the washer

temporarily will not drain or spin. As soon as the washer regains

sufficient power, it will operate normally.

• Make sure the drain hose is inserted 6 to 8 inches inside the drain

pipe.

• Make sure the washer is level.

The door does not open.

• Press or tap Start/Pause (Hold to Start) to stop the washer.

• It may take a few moments for the door lock mechanism to

disengage.

• Make sure all the water in the drum is drained.

• The door may not open if water remains in the drum. Drain the

drum and open the door manually.

• Make sure the door lock light is off. The door lock light turns off

after the washer has drained.

• If the washer is paused after the water is supplied, the door

cannot be opened until one minute has passed. If draining occurs

followed by the information code on the display, the door will not

open until 3 minutes after the washer has stopped or the power is

turned off.

• The door does not open if you have unplugged the power cord

while the product was operating.

-Plug the power cord and turn on the power. Then, deactivate

Child Lock if necessary, and then press and hold Start/Pause

(Hold to Start) to stop the operation.

Excessive suds.

• Make sure you use the recommended types and amounts of

detergent.

• Use high efficiency (HE) detergent to prevent oversudsing.

• Reduce the detergent amount for soft water, small loads, or

lightly soiled loads.

• Don't use Non-HE detergent.

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Troubleshooting

English20

Problem Action

Cannot add additional

detergent.

• Make sure the remaining amount of detergent and fabric softener

is not over the limit.

The washer stops.

• Plug the power cord into a live electrical outlet.

• Check the fuse or reset the circuit breaker.

• Close the door and press Start/Pause (Hold to Start) to start the

washer. For your safety, the washer will not tumble or spin unless

the door is closed.

• Before the washer starts to fill, it will make a series of clicking

noises to check the door lock and does a quick drain.

• There may be a pause or soak period in the cycle. Wait briefly and

the washer may start.

• Make sure the mesh filter of the water supply hose at the faucets

is not clogged. Periodically clean the mesh filter.

• If the washer is not supplied with sufficient power, the washer

temporarily will not drain or spin. As soon as the washer regains

sufficient power, it will operate normally.

Fills with the wrong

temperature water.

• Fully open both taps.

• Make sure the temperature selection is correct.

• Make sure the hoses are connected to the correct taps. Flush

water lines.

• Make sure your water heater is set to supply hot water with a

minimum temperature of 120 °F (49 °C) at the tap. Also, check the

water heater capacity and recovery rate.

• Disconnect the hoses and clean the mesh filters. The mesh filters

may be clogged.

• While the washer fills, the water temperature may change as the

automatic temperature control feature checks incoming water

temperature. This is normal.

• While the washer fills, you may notice just hot and/or just

cold water going through the dispenser when cold or warm

temperatures are selected. This is a normal function of the

automatic temperature control feature as the washer determines

the water temperature.

The load is wet at the end of a

cycle.

• Use the High or Extra High spin speed.

• Use high efficiency (HE) detergent to reduce oversudsing.

• The load is too small. Small loads (one or two items) may become

unbalanced and not spin completely.

• Make sure the drain hose is not kinked or clogged.

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Samsung WW25B6900AX Front Load Washer Manuel utilisateur

Samsung WW25B6900AX Front Load Washer Manuel utilisateur

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