Thermador DWHD770WFP Manuel utilisateur

Use and care

GUIDE

THERMADOR.COM

Dishwasher

DWHD770W* DWHD870W*

Table of

CONTENTS

Table of contents

en-us Operati ng instr uctions

Safety Definitions ............................................................ 4

IMPORTANT SAFETY INSTRUCTIONS ........................... 5

Causes of Damage .......................................................... 7

Getting Started ............................................................... 8

Home Connect™ .......................................................... 12

Water softening system / special salt ........................... 14

Rinse Aid ....................................................................... 16

Loading the Dishwasher ................................................ 17

Detergent ...................................................................... 27

Dishwasher Cycles ........................................................ 29

Dishwasher Cycle Options ............................................ 30

Operating the Dishwasher ............................................ 32

Care and Maintenance .................................................. 36

Troubleshooting ............................................................ 39

Customer Service .......................................................... 44

Statement of Limited Product Warranty ....................... 45

.

4

Safety Definitions

9 WARNING

This indicates that death or serious injuries may

occur as a result of non-observance of this warning.

9 CAUTION

This indicates that minor or moderate injuries may

occur as a result of non-observance of this warning.

NOTICE: This indicates that damage to the appliance or

property may occur as a result of non-compliance with

this advisory.

Note: This alerts you to important information and/or

tips.

5

9 IMPORTANT SAFETY INSTRUCTIONS

READ AND SAVE THESE INSTRUCTIONS

IMPORTANT SAFET Y I NST RUCT I ONSRE AD AND SAVE THESE INSTRUCTIONS

This dishwasher is provided with Installation Instructions

and this Use and Care Manual. Read and understand all

instructions before using the dishwasher.

This dishwasher is intended for use up to a maximum

altitude of 13,000 ft (4,000 meters) above sea level.

To reduce the risk of fire, electrical shock,

or serious injury, observe the following:

Risk of fire, electrical shock, or serious injury

WARNING

RISK OF INJURY OR DEATH

Misuse of the dishwasher can result in serious injury or

death. Do not use the dishwasher in any way not covered

in this manual or for any purpose other than those

explained in the following pages.

WARNING

RISK OF INJURY

Severe injury and/or product damage could result from

the use of unauthorized service technicians or non-

original replacement parts. All repairs must be performed

by an authorized service technician using only original

equipment factory replacement parts.

WARNING

RISK OF ELECTRICAL SHOCK OR FIRE

Electrical shock or fire could result if the electrical supply

for the dishwasher covered in this manual is incorrectly

installed or if the dishwasher has been improperly

grounded. Do not use the dishwasher covered in this

manual unless you are certain the electrical supply has

been correctly installed and the dishwasher has been

properly grounded.

WARNING

HEALTH HAZARD

Never use harsh chemicals to clean your dishwasher.

Some bleach-based products can damage your

dishwasher and may present health hazards!

GROUNDING INSTRUCTIONS

This appliance must be grounded to a metal, permanent

wiring system or an equipment grounding conductor

must be run with the circuit conductors and connected to

the equipment grounding terminal or lead on the

dishwasher. See the Installation Instructions included

with this dishwasher for more information on electrical

requirements.

WARNING

RISK OF ELECTRIC SHOCK

This appliance must be grounded. In the event of a

malfunction or breakdown, grounding will reduce the risk

of electric shock by providing a path of least resistance

for electric current. This appliance is equipped with a

cord having an equipment-grounding conductor.

Improper connection of the equipment-grounding

conductor can result in risk of electric shock. Check with

a qualified electrician if you are in doubt whether the

appliance is properly grounded.

Safe Operation

Use this dishwasher only for its intended function, which

is the washing of household dishware and kitchenware

rated as dishwasher safe.

Use only detergents or rinsing agents recommended for

use in a dishwasher, and keep them out of the reach of

children.

CAUTION

When loading items to be washed:

▯ Locate sharp items so they are not likely to

damage the door seal.

▯ Load knives and other sharp utensils with their

HANDLES UP to reduce the risk of cut-type

injuries.

▯ Do not wash plastic items unless they are marked

“dishwasher safe” or the equivalent. For plastic

items not so marked, check the manufacturer’s

recommendations.

▯ Do not operate your dishwasher unless all

enclosure panels are in place.

▯ Do not tamper with or override controls and

interlocks.

Do not abuse, sit or stand on the door or dish racks of

the dishwasher.

9 IMPORTANT SAFETY INSTRUCTIONS

READ AND SAVE THESE INSTRUCTIONS

6

WARNING

RISK OF INJURY

To avoid risk of injury, always use caution when opening

the door during or following a wash cycle as hot water or

steam may escape. Do not fully open the door until water

noises have stopped and steam has subsided.

To reduce risk of injury, do not allow children to play in or

on the dishwasher.

When children become old enough to operate the

appliance, it is the responsibility of the parents/legal

guardians to ensure the children are instructed in safe

practices by qualified persons.

NSF/ANSI 184 Certified residential dishwashers are not

intended for licensed food establishments.

Proper Care and Maintenance

WARNING

RISK OF EXPLOSION

Under certain conditions, hydrogen gas may be

produced in a hot water system that has not been used

for two weeks or more. Hydrogen gas is explosive.

Before using a dishwasher that is connected to a hot

water system that has been unused for two weeks or

longer, turn on all hot water faucets and let the water flow

from each for several minutes. This will release any

accumulated hydrogen gas. As the gas is explosive, do

not smoke or use an open flame during this time.

Remove the dishwasher door to the washing

compartment when removing an old dishwasher for

service or discarding.

To avoid floor damage and possible mold growth, do not

allow wet areas to remain around or under the

dishwasher.

Note: To avoid dishwasher damage, do not allow water

to remain in your dishwasher systems through extended

periods of freezing temperatures. Freezing temperatures

can damage the water fill valve and potentially other

components of your dishwasher.

NOTICE: It is highly recommended for the end user to

become familiar with the procedure to shut off the

incoming water supply and the procedure to shut off the

incoming power supply. See the Installation Instructions

or contact your installer for more information.

State of California Proposition 65

Warning:

WARNING

This product can expose you to chemicals including vinyl

chloride, which is known to the State of California to

cause cancer and birth defects or other reproductive

harm. For more information go to

www.P65Warnings.ca.gov.

7

Causes of Damage

NOTICES

▯ Never use steam cleaning products to clean your

dishwasher. The manufacturer will not be liable for the

possible damages or consequences.

▯ To avoid possible dishwasher damage, do not use

harsh chemicals, bleach-based wipes, abrasive

cleaners, scouring pads (metal or plastic), or abrasive

cloths/paper towels to clean your dishwashers exterior

door panel. Your dishwasher's exterior door panel can

be damaged by doing so.

▯ To avoid dishwasher damage, do not load the

dishwasher with paper products, plastic bags, packing

materials or anything other than normal, dishwasher

safe dishware and kitchenware.

▯ Protect your dishwasher from the elements. Protect

against freezing to avoid possible damage to the fill

valve. Damage caused by freezing is not covered by

the warranty.

8

Getting Started

Appliance overview

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The numbers stated below refer to the overview images

on the previous page of this manual.

Operating panel

Note: Some of the wash cycles and options will vary by

model.

Dishwasher interior components

* optional feature which may or may not be included with

your dishwasher.

Display indicators

--------

(

On/Off button

0

Wash cycles**

8

Info button (

@

Digital display

H

Rinse aid refill indicator

P

Salt refill indicator

X

Selection buttons

`

Delay start / < button

h

Remote start / > buttton

)"

Wash cycle options**

)*

START button

1"

Interior light

1*

Third rack*

12

Upper rack

1:

Upper spray arm

1B

Detergent tab tray

1J

Vent hole

1R

StarDry

™

outlet

1Z

Lower spray arm

1b

Dispenser for special salt

1j

Filters

9"

Silverware basket *

9*

Lower rack

92

Rinse aid dispenser

9:

Detergent dispenser

9B

Lock for detergent dispenser

9J

Rating plate

‹:‹‹

Cycle time remaining

%

Lights up when rinse aid is low

$

Lights up when salt is low

|

Lights up when wifi is connected

10

Info button

(

Info button

The Info button ( can be used to display additional wash

cycle information.

1.

Press the Info button (8.

2.

Press the wash cycle button.

Information on the selected wash cycle is indicated on

the display window at the top

@.

3.

To leave, press Info button ( 8.

Switching on the appliance for the first

time

When the dishwasher is switched on for the first time,

you are taken directly to the settings for switching on the

appliance for the first time. The following text is indicated

on the display window at the top

@:

Scroll with < >

Set with + -

Leave with setup 3 sec.

The required settings for switching on the appliance for

the first time are listed in the table below.

Change the setting as follows:

1.

Keep pressing button > ` until the required setting

is displayed.

2.

Make the selection with setting buttons + - X.

3.

Press and hold the Info button (8 for 3 seconds.

The selected setting has now been stored.

Settings

Switching on the appliance for

the first time

Factory setting Infotext

by pressing Info button (

Language American English Language selection.

Time format 24h 12h or 24h.

Time setting 12:00 Set the current time.

Water soft setting °E 0 - 8 soft Setting water hardness. When using Multitabs, select the

lowest setting.

Rinse aid setting Level 5 Amount of rinse aid affects drying.

11

Settings

The dishwasher has been preset with certain settings for

your convenience. You can change these factory setting.

Change the setting as follows:

1.

Open the door.

2.

Switch on ON/OFF switch (.

3.

Press Info button ( 8 for 3 seconds until the

following text is indicated on the display window at the

top

@:

Scroll with < >

Set with - +

Leave with setup 3 sec.

4.

Keep pressing button > ` until the required setting

is displayed.

5.

Make the selection with setting buttons + - X.

6.

Press and hold the Info button ( 8 for 3 seconds.

The chosen setting has now been stored.

You have the option of resetting all changed settings

back to the original factory settings.

Note: When you reset your dishwasher to the factory

settings, you are taken directly to the settings for

switching on the appliance for the first time.

Setting Factory setting Infotext

by pressing Info button

(

Time setting 12:00 Set the current time.

Time format 12h 12h or 24h.

Time display Time Show end of wash cycle with display "Finish in" or "Finish at".

Language American English Language selection.

Water soft setting °E 0 - 8 soft Setting water hardness. When using Multitabs, select the lowest

setting.

Rinse aid setting Level 5 Amount of rinse aid affects drying.

Sensor setting Standard Adjustment of soiling detection for optimum cleaning result.

Extra dry Off Improved drying for glasses and plasticware.

Eco forecast Off Show the water and energy consumption.

Auto Power Off Off Appliance automatically switches off at end of rinsing process.

Emotion Light On Interior light.

Emotion Light 1* On Brightness setting for interior light.

Emotion Light 2 * On Color setting for interior light.

Emotion Light 3 * On Visual signalling of faults.

Time Remaining

PowerBeam

®

*

On While wash cycle is running, status information is projected onto

floor.

Start Program Auto When switching on, Auto cycle is the default, or it can be set to

‘last selected program.’

Signal volume Level 2 Volume of signal at end of wash cycle.

Button volume Level 2 Volume when using buttons.

Push 2x to open * Off Requires two presses on door to open.

Wifi Off Switch current network connection.

Greeting On When switching on the appliance, the brand logo can be dese-

lected.

Network Connection Manual or Auto.

Factory setting Reset Resetting to the factory setting.

* depending on the features of your dishwasher

12

Home Connect™

This dishwasher is Wi-Fi capable and can be remotely

controlled via a mobile device.

If your dishwasher does not connect to the home

network, you can also operate the dishwasher manually

by pressing the buttons.

Refer to appliance overview for the location of the

buttons. ~ "Appliance overview" on page 8

Info button

The Info button 8 can be used to display additional

wash cycle information.

1.

Press the Info button 8.

2.

Press the wash cycle button.

Information on the selected wash cycle is indicated on

the display window at the top

@.

3.

To leave, press Info button 8.

Setting up the app

To be able to operate the appliance via Home Connect,

the Home Connect app must be installed on your mobile

device.

Observe the supplied Home Connect documents with

regard to this.

Follow the steps specified by the app to implement the

settings.

Setting up Home Connect

You can set your dishwasher by pressing the remote

start button

h or proceed as follows:

1.

Open the door.

2.

Switch on the On/Off switch (.

3.

Press Info button 8 for 3 seconds until the following

text is indicated on the display window at the top @:

Scroll with < >

Set with - +

Leave with Setup 3 sec.

4.

Keep pressing button > h until the required setting

is indicated on the display window at the top @.

5.

Make the setting with setting buttons + - X. See

table in section

6.

Press and hold the Info button 8 for 3 seconds.

The chosen setting has now been stored.

Wi-Fi |

In the Wi-Fi menu you can activate the wireless network

connection with “on” and deactivate it with “off”.

Notes

▯ If you have selected the Wi-Fi “off” setting, the

“Network login” and “Connect to App” settings are not

available.

▯ Remote control of the appliance requires a stable

wireless network connection.

Network login

The “Network login” menu option is not available unless

you have activated Wi-Fi.

In the “Network login” menu you can select between

“Autom./WPS” and “Manual” to connect the dishwasher

to your home network.

Automatic: Connect to the home network using the WPS

function of your router.

Manual: Connect your mobile device to the Home

Connect network. The network settings are then manually

entered using the Home Connect App to connect to your

home network.

Refer to Home Connect leaflet for detailed instructions.

Following successful connection, the following text is

indicated on the display window at the top

@.

Connect to App

The “Connect to App” menu option is not available

unless there was a connection to the home network.

The “Connect to App” setting establishes the link

between the dishwasher, App and your user account.

Following successful connection, the following text is

indicated on the display window at the top

@.

Refer to the Home Connect leaflet for further information.

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Remote start button

Once the dishwasher is connected to the home network,

press the remote start button

h to control the

dishwasher from your device.

If the dishwasher has still not logged into Home Connect,

access the Home Connect settings by pressing the

remote start button

h.

Follow the directions in the supplied Home Connect

leaflet.

Note: Your dishwasher is protected against unintentional

operation. If the appliance door remains open for more

than 4 seconds after pressing the Remote Start

button

h, the operation will be paused. Press the

Remote Start button h again and close the appliance

door to resume control. Also see section

Notes

▯ When the login process is complete, the Remote Start

button h goes out.

▯ To activate the remote control, press the Remote Start

button h.

▯ If the Home Connect Assistant was aborted during

start-up, press the Remote Start button

h again.

▯ If the connection to the router fails, | flashes on the

display.

Wi-Fi without a connection to the Home

Connect server ƒ

Wi-Fi without a connecti on to the Home Connect server

You can use the Home Connect App to disconnect from

the Home Connect server.

The appliance is then locally connected to your mobile

device without any connection to the Home Connect

server.

Note: If you did not deactivate the connection to the

Home Connect server, check your Internet connection.

Remote diagnosis

~

Remote diagnosis

Customer Service can use Remote Customer Service~

to access your appliance if you contact them.

Notes

▯ You have to confirm Customer Service access on your

appliance.

▯ You can switch off Remote Customer Service ~ using

the On/Off switch ( or deactivate Customer Service

access in the Home Connect App.

14

Water softening system / special salt

To ensure good rinsing results, the dishwasher requires

soft water, i.e. water which is low in lime, otherwise

limescale will be deposited on the utensils and interior

container. Tap water above 7° dH (1.2 mmol/l) must be

softened. The water is softened with special salt

(regeneration salt) in the water softening system

of the dishwasher. The setting and therefore the required

amount of salt depends on the degree of hardness of

your tap water (see following water hardness table).

Water hardness table

Using a water hardness test strip

The strip will be included in the use and care kit.

Sample test strip

Adjusting the water softening system

The amount of salt dispensed can be set from 0 to 62°E.

Salt is not required at the set value 0-8.

Set the softening system as follows:

1.

Ask your local water utility company for the water

hardness value of the tap water.

2.

Required setting can be found in the water hardness

table.

3.

Open the door.

4.

Switch on ON/OFF switch (.

5.

Press Info button ( 8 for 3 seconds until the

following text is indicated on the display window at the

top

@:

Scroll with < >

Set with - +

Leave with setup 3 sec.

6.

Keep pressing button > ` until the water hardness

is indicated on the display window at the top

@.

7.

Make the selection with setting buttons + - X.

8.

Press and hold the Info button (8 for 3 seconds.

The chosen setting has now been stored.

Using special salt

As soon as the low salt indicator P lights up on the

digital display, salt should be topped off. Refilling the salt

dispenser should be done before switching on the

appliance. This ensures that extra salt water is washed

out and will not corrode the rinsing tank.

NOTICE: Detergent will destroy the water softening

system! Never pour detergent into the salt dispenser.

Top off the salt as follows:

1.

Undo the screw plug on the dispenser 1b.

2.

Fill the dispenser with water (required only when

switching on the appliance for the first time).

3.

Add salt as illustrated (do not use table salt or

tablets).

The water is displaced and runs out.

For more information about buying dishwasher salt,

please contact Customer Service 1-800-944-2904.

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Using detergents with salt component

Detergent with a salt component

If combined detergents with a salt component are used,

special salt can usually be omitted up to a water

hardness of 21° dH (37° fH, 26° Clarke, 3.7 mmol/l). If

the water hardness is over 21° dH, salt must be used.

Switching off low salt indicator / water

softening system

Switching off water softening system

If the use of combined detergents with a salt component

impairs the low salt indicator P on the control panel or

the text on the display window at the top

@ (enough

salt for x rinse cycles), the displays can be switched off.

Proceed as described under “Setting water softening

system” and set the value to 0-8. The water softening

system and salt refill indicator are now switched off.

16

Rinse Aid

As soon as the low rinse aid indicator H lights up on

the control panel, rinse aid should be topped off.

The rinse aid is required for stain-free utensils and clear

glasses. Use only rinse aid which the manufacturer

designates as safe to use in domestic dishwashers.

Combined detergents with rinse aid component may be

used with soft to moderately hard water only (0-2 bands

on test strip or up to an °E value of 20). For moderately

hard to hard water (3 to 4 bands on test strip or °E value

of 21 or higher), rinse aid must be used.

Adding rinse aid

NOTICE: To avoid oversudsing or clogging, do not

overfill the rinse aid dispenser

92. Wipe up any spills

with a damp cloth.

1.

Open the rinse aid dispenser 92 by pressing on the

latch of the lid and pulling it open.

2.

Add liquid rinse aid to the dispenser 92 until it is full.

Do not overfill. Avoid spilling into air vent hole.

3.

Close the lid. Lid must be fully closed until it clicks in

order to seal.

4.

Wipe up any excess rinse aid that may have puddled

when the dispenser reservoir is full.

This prevents excessive frothing during the next wash

cycle. The indicator light will go out a few moments

after the dishwasher door is shut.

Tip: For easier pouring, remove lid from the rinse aid

bottle.

NOTICE: Do not fill the rinse aid dispenser

92 with

detergent. Doing so will damage the dishwasher.

Setting the amount of rinse aid used

The amount of rinse aid to be dispensed can be set from

0 to 6. Set the amount of rinse aid to be dispensed to 5

to obtain a very good drying result. Do not change the

amount of rinse aid unless there are streaks or water

stains on the utensils. Set a lower level to avoid streaks.

Set a higher level to avoid water stains.

Set the amount of rinse aid as follows:

1.

Open the door.

2.

Press on ON/OFF button (.

3.

Press Info button ( 8 for 3 seconds until the

following text is indicated on the display window at the

top @:

Scroll with < >

Set with - +

Leave with setup 3 sec.

4.

Keep pressing button > ` until the rinse aid

dispenser is indicated on the display window at the top

@.

5.

Make the selection with setting buttons + - X.

6.

Press and hold the Info button (8 for 3 seconds.

The chosen setting has now been stored.

Note: Do not change the amount of rinse aid unless

there are streaks (select lower setting) or water stains

(select higher setting) visible on the utensils.

Switching off rinse aid refill indicator

If the use of combined detergents with a rinse aid

component impairs the low rinse aid indicator H on

the control panel (enough rinse aid for x rinse cycles),

the displays can be switched off.

Proceed as described under “Setting amount of rinse

aid” and select setting 0.

NOTICE: Using no rinse aid or setting the dispenser to 0

may result in longer cycle times consuming more energy

and water. The higher temperatures can damage fine

china or glassware.

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17

Loading the Dishwasher

Dishware material

Note: Before using your dishwasher for the first time,

check the information in this section. Some items are not

dishwasher-safe and should be hand washed; others

require special loading.

Loading the racks

For best dishwashing results, observe the following when

loading the dishwasher:

▯ Do not pre-wash items with loosely attached food soil.

▯ Remove all food particles, bones, toothpicks and

excessive grease.

▯ Pre-treat items having burned-on, baked-on or starchy

soils.

▯ Load dishes in the dishwasher racks so the insides of

bowls, pots and pans are facing the spray arms.

▯ Avoid nesting and contact points between dishes.

▯ Separate items of dissimilar metals. Use care to not

block movement of the spray arms.

▯ Only wash household dishware and kitchenware rated

as dishwasher-safe.

Refer to the Dishware Materials section for more

information about dishware suitability.

NOTICE: To avoid dishwasher damage, do not load the

dishwasher with paper products, plastic bags, packing

materials or anything other than normal, dishwasher safe

dishware and kitchenware.

Loading the upper rack

Ensure items do not protrude through the bottom of the

racks and block the spray arms.

Note: When pushing the upper rack

12 into the

dishwasher, push it until it stops against the back of the

tub so the upper rack spray arm

1: connects to the

water supply at the back of the tub. Do not push racks in

using the door.

Loading the lower rack

Place large items in the lower rack

9*. Load pots, pans

and bowls upside down. Do not block the vent hole 1J

with tall baking sheets. Load these items on the right side

of the dishwasher.

Recommended Precaution

Aluminum Colored anodized aluminum may

fade over time. Minerals in your

water may cause the aluminum to

darken or spot. This can usually

be removed with a soap-filled

steel wool pad.

China, Crystal,

Stoneware

Some hand-painted utensils may

discolor, fade or spot. Hand wash

these utensils. Position fragile

glassware so that it will not topple

over or come in contact with

other utensils during the wash

cycle.

Glass Make sure to use dishwasher-

safe glass. Milk glass may dis-

color or become yellow.

Non-stick Coatings Apply a light coating of vegetable

oil to non-stick surfaces after dry-

ing.

Plastics Make sure the plasticware is dish-

washer-safe.

Stainless Steel,

Sterling Silver and

Silver Plates

Load these so they do not come

in contact with other metals, stain-

less steel dishwasher tank walls

or the inner door.

Not

Recommended

Reason

Acrylic Crazing or small cracks through-

out the acrylic, may occur.

Adhesive-

Joined Pieces

Adhesives that join materials

such as plastic, wood, bone,

steel, copper, tin, etc. may

loosen.

Bone-Handled

Utensils

Handles may separate.

Iron Iron will rust. Hand wash and dry

immediately.

Non-Dishware

Items

Your dishwasher is intended for

use in cleaning ONLY standard

household dishware and kitchen-

ware.

Pewter, Brass,

Bronze

These items will tarnish. Hand

wash and dry immediately.

18

Loading patterns

For daily, regular or typical use

Loading patterns for lower rack

12 place setting suggested loading pattern

Alternate loading pattern

Alternate loading pattern with pots and pans

For best results, load large items face down in the lower

rack.

Alternate loading with stemware *

Fold down stemware supports in lower rack to load

stemware as shown.

* optional feature which may or may not be included with

your dishwasher.

19

Loading patterns for upper rack

12 place setting suggested loading pattern, with

cutlery drawer

12 place setting suggested loading with Entertainer’s

Drawer

Alternate loading pattern

Alternate loading pattern with stemware

Use supports to load stemware glasses in the upper

rack.

* optional feature which may or may not be included with

your dishwasher.

20

Loading patterns for third rack

12 place setting suggested loading pattern *

Third rack

1*

* optional feature which may or may not be included with

your dishwasher.

Loading the silverware basket

Place knives and sharp utensils with their handles up and

forks and spoons with their handles down. If large or

oddly-shaped items are loaded in the silverware basket,

be sure they do not nest together.

9 WARNING

RISK OF INJURY

The sharp points and edges of knives and other

sharp utensils can cause serious injury. Load knives

and other sharp utensils with edges down. Do not

allow children to handle or play near knives and

sharp utensils.

The Double Flex silverware basket

This basket splits along its length, resulting in two halves

that may be placed in a variety of positions in the lower

rack 9*, greatly increasing the lower rack’s loading

versatility. The basket snaps together either side by side

or back to back.

To split the Double Flex silverware basket:

Grasp the basket and slide the two halves in opposite

directions and then pull the two halves apart.

Side by side

Back to back

To assemble the Double Flex silverware basket:

Hold the two halves side by side or back to back, so that

the tab on one basket can slip into the notch on the other

basket. Push the two halves in opposite directions until

they click.

Note: The silverware basket lid may also be folded

downward in order to leave the basket open.

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