HeatStar HSRP37GL Outdoor Patio Heater Le manuel du propriétaire

Marque: HeatStar

Modèle: HSRP37GL Outdoor Patio Heater

Taper: Le manuel du propriétaire

OPERATING INSTRUCTIONS

AND OWNER’S MANUAL

MODEL#

HSRP37GL,

HSRP37MT

WARNING: Read and follow all instructions carefully. Place instructions in a safe place for future

reference. Do not allow anyone who has not read these instructions to assemble, light, adjust or

operate the heater.

Installer: Leave this manual with the appliance. Consumer: Retain this manual for future reference.

WARNING: Improper installation, adjustment, alteration, service or maintenance can cause

property damage, injury, or death. Read and understand the installation, operating, and

maintenance instructions thoroughly before installing or servicing this equipment.

-WHAT TO DO IF YOU SMELL GAS

ǞShut off gas to the appliance.

ǞExtinguish any flame.

ǞIf odor continues, keep away from the appliance and immediately call your gas supplier or fire

department.

- This heater must be installed and serviced by trained gas installation and authorized personnel

only. Inspect the heater annually. Failure to comply could result in personal injury, asphyxiation,

death, fire, and/or property damage.

WARNING: If the information in these instructions are not followed exactly, a fire or explosion

may result causing property damage, personal injury or loss of life.

WARNING: Storage of gasoline and other flammable vapors and liquids in the vicinity of this

or any other appliance may result in fire or explosion. Do not store or use gasoline or other

flammable vapors and liquids in the vicinity of this or any other appliance. A propane cylinder

not connected for use shall not be stored in the vicinity of this or any other appliance. Maintain

all clearances to combustibles at all times.

OUTDOOR PATIO HEATER

FOR COMMERCIAL USE

WWW.HEATSTARBYENERCO.COM 1-(866)-447-2194 00084 REV C

WARNING: For Outdoor Use Only.

Outdoor Patio Heater 2

WARNING:

YOUR SAFETY IS IMPORTANT TO YOU AND TO OTHERS,

SO PLEASE READ THESE INSTRUCTIONS BEFORE YOU

OPERATE THIS HEATER.

WARNING:

FIRE OR EXPLOSION HAZARD

 











WARNING:

FIRE, BURN, INHALATION, AND EXPLOSION HAZARD.

KEEP SOLID COMBUSTIBLES, SUCH AS BUILDING

MATERIALS, PAPER, OR CARDBOARD, A SAFE DISTANCE

AWAY FROM THE HEATER. AS RECOMMENDED BY

THE INSTRUCTIONS NEVER USE THE HEATER IN SPACES

WHICH DO OR MAY CONTAIN VOLATILE OR AIRBORNE

COMBUSTIBLES, OR PRODUCTS SUCH AS GASOLINE,

SOLVENTS, PAINT THINNER, DUST PARTICLES OR

UNKNOWN CHEMICALS.

LANGUAGES

ENGLISH .......................................................... 1 - 22

SPANISH ....................................................... 23 - 44

FRENCH ........................................................ 45 - 68

CONTENTS

SAFETY ......................................................................... 2

INTRODUCTION ............................................................ 5

HEATER INSTALLATION ................................................. 7

GAS SUPPLY INSTALLATION INSTRUCTIONS .................. 8

ELECTRICAL REQUIREMENTS........................................ 10

HEATER OPERATING INSTRUCTIONS ............................ 10

MAINTENANCE INSTRUCTIONS ................................... 12

FUEL CONVERSION INSTRUCTIONS .............................. 14

TROUBLESHOOTING GUIDE...........................................15

ELECTRICAL DIAGRAM..................................................16

REPLACEMENT PARTS LIST ........................................... 18

WARRANTY ................................................................ 22

WARNING:THIS PRODUCT CAN EXPOSE

YOU TO CHEMICALS INCLUDING LEAD AND LEAD

COMPOUNDS, WHICH ARE KNOWN TO THE STATE

OF CALIFORNIA TO CAUSE CANCER AND BIRTH

DEFECTS OR OTHER REPRODUCTIVE HARM. FOR MORE

INFORMATION VISIT WWW.P65WARNINGS.CA.GOV

WARNING: 











GENERAL INFORMATION

RETAIN THIS MANUAL FOR FUTURE REFERENCE.

FOR QUESTIONS, PROBLEMS, MISSING PARTS BEFORE

RETURNING TO RETAILER PLEASE CALL WITH MODEL NUMBER

AND SERIAL NUMBER OF HEATER:

1-866-447-2194

MONDAY-FRIDAY 8-5 EASTERN TIME

OR E-MAIL USING THE HEATSTAR WEBSITE:

WWW.HEATSTARBYENERCO.COM

 is









WWW.HEATSTARBYENERCO.COM

WARNING: DO NOT STORE OR USE GASOLINE

OR OTHER FLAMMABLE VAPORS AND LIQUIDS IN THE

VICINITY OF THIS OR ANY OTHER APPLIANCE.

SAFETY

Outdoor Patio Heater 3

APPLICATIONS

not





COMMERCIAL/INDUSTRIAL





CLEARANCES TO COMBUSTIBLES













Combustible items:





Moving objects:



Cranes

Table 3

Hazards:

WARNING: For maximum safety the building must be

evaluated for hazards before installing the heater system.



 















 





 



 



 



 





 





 











 





NOTICE:



 











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GOVERNMENT REGULATIONS











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

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















High Altitude:







Gas Connection:

WARNING: An approved connector, suitable for the

environment of equipment usage, is required. Visible

or excessive swaying, flexing, and vibration of the gas

connections must be avoided to prevent failure.

Neither the gas pipe nor the connector shall be placed in the

flue discharge area or in direct contact with infrared rays. In

no case shall the gas supply support or bear weight of the

heater.



















Outdoor Patio Heater 4







NOTICE:



Electrical:











Ventilation:











 

 

Z83.19)

TABLE 1 BTU Ratings, Supply Pressures, and Orifice Sizes

TABLE 2 Heater Dimensions (without brackets and smoke deflector)

MODEL BTU/HR.

RATING

Gas Supply Pressure (W.C.) Orifice Drill

Size

MIN MAX MANIFOLD

HSRP37GL 37,000 NAT.



L.P.

 

NAT.



L.P.



NAT.



L.P.



NAT.



L.P.



HSRP37MT 37,000         

MODEL SIZE

WIDTH LENGTH HEIGHT WEIGHT

HSRP37GL    

HSRP37MT    





 Intertek (ETL)

 

 

 

 

Sprinkler Heads:













SAFETY LABELS AND THEIR LOCATIONS















Outdoor Patio Heater 5

INTRODUCTION







MODEL HSRP37GL

FIGURE 1

MODEL HSRP37MT

FIGURE 2

WARNING: This heater is for outdoor or patio installation.

Not for used in residential dwellings.

 





 







 



 











 





 





 



WARNING: Improper installation, adjustment, alteration,

service, or maintenance can cause property damage, injury,

or death. Read and understand the installation, operating,

and maintenance instructions thoroughly before installing or

servicing this equipment.

WARNING: This heater must be installed and serviced by

trained gas installation and authorized personnel only.

Inspect the heater annually. Failure to comply could result in

personal injury, asphyxiation, death, fire, and/or property

damage.

WARNING: Do not exceed 14” W.C. (34.87 mbar) inlet

pressure to heater.







recent edition.

WARNING: A minimum clearance of 8’ above floor.

WARNING: Maintain clearances as shown on heater

nameplate.

Outdoor Patio Heater 6

Mounting Bracket Assembly





00059

00087 00088

00089 00090

00060

4x 2x 16x

27x

Mounting Bracket Hardware

FIGURE 3

2x 00060

1x 00059

4x 00089

4x 00090

Step 1*

FIGURE 4

*NOTICE:









1x 00087

1x 00088

4x 00089

4x 00090

Step 2

FIGURE 5



Bracket.

4x 00089

Step 3

FIGURE 6



3x 00089

Step 4

FIGURE 7

Outdoor Patio Heater 7

WARNING: Keep any electrical supply cord away from any

heated surfaces.

WARNING: Certain materials or items, when stored under

the heater, will be subjected to radiant heat and could be

seriously damaged.

HEATER VENTILATION









 





 



 



















4.72” (120mm) 4.72” (120mm)

13.39” (340mm)

4.33” (110mm)

Model HSRP37GL Installation Details

FIGURE 8

40º

For Model HSRP37MT: 30º

Model HSRP37GL Mounting Position

FIGURE 9

HEATER INSTALLATION

NOTICE:



GENERAL INSTALLATION INFORMATION AND

REQUIREMENTS



Table 3 and 4.

 





 





 











 



operation.

WARNING: ELECTRICAL GROUNDING INSTRUCTIONS: This

heater is equipped with a three-prong (grounding) plug for

your protection against shock hazard and should be plugged

directly into a properly grounded three-prong receptacle. Do

not cut or remove the grounding prong from this plug.

Outdoor Patio Heater 8

HEATER MOUNTING INSTRUCTIONS







1. 







unit.

2. 





3. 

MOUNTING POSITIONS

 





 



 







Mount Bracket

FIGURE 12

Mounting Arm (From Sidewall)

FIGURE 11

Mounting Arm (From Ceiling)

FIGURE 10

MODEL Mounting

Angle

Bracket

Combination MINIMUM CLEARANCES TO COMBUSTIBLE SURFACES

TOP SIDES BACK* BELOW

HSRP37GL  A-1     

HSRP37GL

HSRP37MT  B-3     

TABLE 3 Mounting to a Wall (*Achieved by bracket length)

MODEL Mounting

Angle

Bracket

Combination MINIMUM CLEARANCES TO COMBUSTIBLE SURFACES

TOP SIDES BACK* BELOW

HSRP37GL  B-2     

HSRP37GL

HSRP37MT  B-1     

TABLE 4 Mounting to a Ceiling (*Achieved by bracket length)

Outdoor Patio Heater 9

GAS SUPPLY INSTALLATION

INSTRUCTIONS

CONNECTING HEATER TO GAS SUPPLY

WARNING: Depending on local codes and requirements and

the installer’s skill level, the sizing and installation of gas

lines required to safely and efficiently supply the heater may

require the assistance of a professional. If in doubt as to

these requirements, discuss the requirements of this manual

with the dealer from whom the heater was purchased and

your gas supplier.

Locate the hose out of pathways where people may trip

over it or out of areas where the hose may be subject to

accidental damage.

Gas Supply Requirements

 







WARNING: These patio heaters burn natural gas or liquefied

petroleum (propane) gas and they come equipped with

a regulator. The regulator is built into the gas valve. The

maximum inlet pressure to this regulator is 14 in. W.C.. If

gas line pressure exceeds 14 in. W.C., then an additional

regulator must be installed before the heater/regulator to

step down the pressure to a maximum of 14 in. W.C..

Piping Requirements









 

 

 





 

 



Piping Installation

WARNING: The gas hose must be positioned in such a

way that it does not trip people or create other accidental

damages.





Gas Connection 1/2”

Inlet pressure - unscrew

this screw to measure

pressure of the gas line.

Manifold pressure -

Unscrew this screw before

operation then measure

only when the burner is ON

Measure pressure regulation - Remove the cap with a slotted

screwdriver: turn clockwise to increase pressure; turn count-

er-clockwise to decrease pressure.

Unit Gas Connection

FIGURE 13

a. 





WARNING: Failure to ensure that male threads on pipe to be

installed into gas valve meet the requirements may cause

gas valve damage, distortion and malfunction.

 

c. 

d. 





WARNING: When testing gas piping use only a soap and

water solution. Do not use a match or other flame for leak

testing. If during leakage check gas is smelled, turn off the

gas supply and ventilate building.

e. 





connections.

Outdoor Patio Heater 10 



TABLE 5: Natural Gas Heating Values at Altitude

TABLE 6: Propane Gas Heating Values at Altitude

Model

Altitude 0-2000 ft. (0-610m) Altitude 2000-3000 ft. (610-910mm)

Manifold Pressure Input Rating Manifold Pressure Input Rating

[“ W.C.] [kPa] [BTU/Hr] [W] [“ W.C.] [kPa] [BTU/Hr] [W]

HSRP37GL 6.4 1. 6 37,000 10,844 5.90 1.47 35,520 10,410

HSRP37MT 6.4 1. 6 37,000 10,844 5.90 1.47 35,520 10,410

Model

Altitude 0-2000 ft. (0-610m) Altitude 2000-3000 ft. (610-910mm)

Manifold Pressure Input Rating Manifold Pressure Input Rating

[“ W.C.] [kPa] [BTU/Hr] [W] [“ W.C.] [kPa] [BTU/Hr] [W]

HSRP37GL 7. 5 1.87 37,000 10,844 6.91 1.72 35,520 10,410

HSRP37MT 7. 5 1.87 37,000 10,844 6.91 1.72 35,520 10,410

Model

Altitude 3000-4000 ft. (910-1220m) Altitude 4000-4500 ft. (1220-1350mm)

Manifold Pressure Input Rating Manifold Pressure Input Rating

[“ W.C.] [kPa] [BTU/Hr] [W] [“ W.C.] [kPa] [BTU/Hr] [W]

HSRP37GL 5.42 1.35 34,040 9,976 5.18 1.30 33,300 9,760

HSRP37MT 5.42 1.35 34,040 9,976 5.18 1.30 33,300 9,760

Model

Altitude 3000-4000 ft. (910-1220m) Altitude 4000-4500 ft. (1220-1350mm)

Manifold Pressure Input Rating Manifold Pressure Input Rating

[“ W.C.] [kPa] [BTU/Hr] [W] [“ W.C.] [kPa] [BTU/Hr] [W]

HSRP37GL 6.35 1.58 34,040 9,976 6.08 1. 51 33,300 9,760

HSRP37MT 6.35 1.58 34,040 9,976 6.08 1. 51 33,300 9,760

This appliance was converted on ______ (day-month-year)

for operation at ____ ft.(___m) altitude by ____________

(name and address of the organization making this conver-

sion) which accepts the responsiblity that this conversion

has been properly made.

Manifold pressure adjustment____W.C. Input rating____

Btu/hr

HIGH ALTITUDE OPERATION





Outdoor Patio Heater 11 

ELECTRICAL REQUIREMENTS

NOTICE:

Electrical Connection

FIGURE 14

ON RF

Switch RF/ON

Line Voltage 120 Vac 60 Hz

ROOM THERMOSTAT







1. 

2. 





3. 



4. 





HEATER OPERATING INSTRUCTIONS

OPERATING SAFETY INSTRUCTIONS

WARNING: When used without fresh air, heater may give off

carbon monoxide, an odorless poisonous gas. Open window

an inch or two for fresh air when using heater.

If heater shuts off, do not relight until you provide fresh air.

open door for 5 minutes. If heater keeps shutting off, have it

serviced. Keep burner and control clean.

Carbon monoxide poisoning may lead to death. Early

signs of carbon monoxide poisoning resemble the flu with

headache, dizziness and/or nausea. If you have these signs,

heater may not be working properly. get fresh air at once!

Have heater serviced.

Do not use match or other flame for leak testing.

CAUTION: If the infra-red color of the grid becomes dull

when the building furnace is operating, consult gas supplier

on correct gas supply piping sizes.

This heater is for outdoor or patio installation. Not for used

in residential dwellings.

NOTICE:





Before Each Use

 

 

 





HEATER STARTUP

WARNING: During heater startup ensure that building is well

ventilated.

1. 

2. 

3. 

4. 

5. 

NOTICE:to

NOTICE:











HEATER SHUTDOWN



Outdoor Patio Heater 12 

Start-Up Sequence

Start-Up Flame Failure Sequence

Flame Lost Sequence

FIGURE 15

FIGURE 16

FIGURE 17

Call for heat

Outdoor Patio Heater 13 

MAINTENANCE INSTRUCTIONS

SERVICING GUIDE

WARNING: Before doing all the operations below, it is

necessary to close the manual main shut-off gas valve and to

remove plug from the socket.







Ceramic Tiles

1. 

See Figure 18.

Remove 4 screws

and side panel Remove top panel

and 4 screws

Side Cover Removal

FIGURE 18

2. 



Remove the

glass

Remove the 4 small

screws (2 in ﬁgure, 2

behind)

Loosen the 6 screws (3 in

ﬁgure, 3 behind) without

removing them

Electrode Cleaning

FIGURE 19

3. 

4. 





5. 



Venturi Tube/ Orifice

1. 



2. 

3. 



Removal of Valve

Remove 3 screws

to replace valve or

perform internal

cleaning with

compressed air

Remove screw to remove

the connector

FIGURE 20

4. 

5. 



Burner Cleaning

FIGURE 21

Blow here with compressed

air to clean burner

6. 

Outdoor Patio Heater 14 

Electrode Control

NOTICE:

1. 

2. 

Figure 19.

3. 



Access to Electrical Panel

FIGURE 22

Remove screws and

remove electric panel

taking care not to tear

cables

Electrode cable outlet

Remove these 2 screws to

remove electrical panel

4. 





FIGURE 23

Electrode cable outlet

Remove cable on PIN

S1 from control board

Remove cable on PIN

HV from control board

Pass electrode cables

through this hole

Remove 2 screws and washers

to remove electrode

Electrode Replacement

WARNING: At the end of any maintenance procedure, testing

gas piping using only a soap and a water solution. Do not

use a match or other flame for leak testing. If during leakage

check gas is smelled, turn off the gas supply and ventilate

the building.

MAINTENANCE INTERVALS





Intermittent use:



Dusty, wet or corrosive environment:





NOTICE:



Outdoor Patio Heater 15 

Orifice Change

FUEL CONVERSION INSTRUCTIONS

Change oriﬁce to convert

from NG to propane

FIGURE 24 FIGURE 25

1. 

to Figure 18.

2. 

3. 





4. 







5. 

6. GAS SUPPLY

INSTALLATION INSTRUCTIONS section.

7. 





8. 



WARNING: Before doing all the operations below, it is

necessary to close the manual main shut-off gas valve and to

remove plug from the socket.

Outdoor Patio Heater 16 

Symptom Possible Cause Corrective Action

 1. 

2. 

3. 

4. 

1. 

2. 

3. 

4. 

 1. 

2. Low gas pressure.

3. 

4. 

5. Incorrect gas.

1. 



2. 

3. 

4. 



5. 







1. 

2. 

3. 

4. 

5. 

6. 

7. Incorrect gas.

1. 

2. 

3. 

4. 



5. 

6. 

7. 

Gas odor 1. Loose pipe connection.

2. 

tap.

1. 

2. 

and out pressure tap.

 1. 

2. Low gas pressure.

3. 

1. 

2. 

3. 

 1. 

2. 

3. 

4. Loose or open wire connection.

5. 

6. 

7. 

1. 

2. 

open.

3. 

4. 

5. 



6. 

restart.

7. 





10 seconds

1. 

2. 

3. Low gas pressure.

4. 

5. 

6. 

1. 



2. Correct wiring.

3. 

4. 

5. 

6. 







1. 

2. 

3. 

1. 

2. 



3. 

TROUBLESHOOTING GUIDE

# Of Flashes LED DIAGNOSTIC CODES

AT ON 

2 FLASHES 

3 FLASHES Ignition Lockout

4 FLASHES 

TABLE 7 Diagnostic Control Board

Outdoor Patio Heater 17 

Electrical Diagram

FIGURE 26

Outdoor Patio Heater 18 

REPLACEMENT PARTS LIST FOR MODEL HSRP37GL



Outdoor Patio Heater 19 

REF # Description Part# QTY

1 CERAMIC TILE ASSEMBLY 00054 1

2 GAS VALVE 00065 1

3 PCB-TRANSFORMER 00086 1

4 MOUNTING BRACKET (2 PCS) 00067 1

5 COMPLETE UPPER BRACKET 00068 1

6 SUPERIOR DEFLECTOR 00069 1

7 VALVE SIDE DIVIDER 00070 1

8 ELECTRODE BRACKET 00072 1

9 UPPER COVER 00073 2

10 SIDE COVER 00074 2

11 UPPER VALVE CLOSURE 00075 1

12 GAS VALVE CONNECTOR 00079 1

13 ELECTRODE 00080 1

14 INTERNAL DEFLECTOR 00081 1

15 GLASS 00082 1

16 GLASS STOPPER 00083 2

* CONVERSION KIT 00053 1

* INSTALLATION INSTRUCTION LABELS 00093 1

REPLACEMENT PARTS LIST FOR MODEL HSRP37GL

SEE BACK PAGE FOR PARTS ORDERING INFORMATION

* NOT SHOWN

Outdoor Patio Heater 20 

REPLACEMENT PARTS LIST FOR MODEL HSRP37MT

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HeatStar HSRP37GL Outdoor Patio Heater Le manuel du propriétaire

Marque: HeatStar

Modèle: HSRP37GL Outdoor Patio Heater

Taper: Le manuel du propriétaire

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dans d''autres langues

English: HeatStar HSRP37GL Outdoor Patio Heater Owner's manual
español: HeatStar HSRP37GL Outdoor Patio Heater El manual del propietario

HeatStar HSRP37GL Outdoor Patio Heater Le manuel du propriétaire

HeatStar HSRP37GL Outdoor Patio Heater Le manuel du propriétaire

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