Specifications are subject to change without notice.
© 2018 VTech Communications, Inc.
All rights reserved. 09/18. SN7022-X_CIB_V1.0
Document order number: 91-011384-010-100
WARNING: Changes or modifications to this
equipment not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC
rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference
that may cause undesired operation.
To ensure safety of users, the FCC has
established criteria for the amount of radio
frequency energy that can be safely absorbed
by a user or bystander according to the
intended usage of the product. For body worn
operation, this product has been tested and
found to comply with the FCC RF exposure
guidelines. Use of other accessories may not
ensure compliance with FCC RF exposure
guideline.
This Class B digital apparatus complies with
Canadian requirement:
CAN ICES-3 (B)/NMB-3(B)
Industry Canada
This device complies with Industry Canada
licence-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference
that may cause undesired operation.
The term ‘’IC:‘’ before the certification/
registration number only signifies that the
Industry Canada technical specifications were
met.
This product meets the applicable Innovation,
Science and Economic Development Canada
technical specifications.
RF radiation exposure statement
The product complies with FCC RF radiation
exposure limits set forth for an uncontrolled
environment. For body worn operation, this
product has been tested and meets the FCC RF
exposure guidelines. Use of other accessories
may not ensure compliance with FCC RF
exposure guidelines. This transmitter must
not be co-located or operating in conjunction
with any other antenna or transmitter. This
equipment complies also with Industry Canada
RSS-102 with respect to Canada’s Health Code 6
for Exposure of Humans to RF Fields.
For C-UL compliance only
Mesures de sécurité importantes
Lorsque vous utilisez votre appareil, vous
devriez toujours suivre certaines mesures de
précaution de base afin de réduire les risques
d’incendie, d’électrocution et de blessures
corporelles, dont ceux qui suivent :
1. Lisez et comprenez bien toutes les instructions.
2. Observez toutes les instructions et mises en
garde inscrites sur l’appareil.
3. Utilisez un chiffon humide pour nettoyer
ce produit. N’utilisez pas de nettoyants en
aérosols.
4. N’utilisez pas ce produit près de l’eau, tel
que près d’un bain, d’un lavabo, d’un évier
de cuisine, d’un bac de lavage ou d’une
piscine, ou dans un sous-sol humide ou sous
la douche.
5. Ne placez pas cet appareil sur un chariot,
support ou table chancelants. L’appareil
pourrait tomber et être sérieusement
endommagé.
6. Évitez d’installer le appareil dans les endroits
soumis à une température extrême, à la
lumière directe du soleil ou à proximité
immédiate d’autres appareils électriques
ou électroniques. Protégez votre appareil
contre les sources d’humidité, la poussière,
les vapeurs et les liquides corrosifs.
7. Le boîtier de l’appareil est doté de fentes
et d’ouvertures d’aération situées à
l’arrière ou en dessous. Afin d’empêcher la
surchauffe, ces ouvertures ne doivent pas
être obstruées en plaçant l’appareil sur un
lit, divan, tapis ou autre surface similaires.
Ne placez pas cet appareil à proximité d’un
élément de chauffage ni d’une plinthe
électrique. De plus, ne l’installez pas dans
une unité murale ou un cabinet fermé qui ne
possède pas d’aération adéquate.
8. N’insérez jamais d’objets à travers les
fentes et ouvertures de cet appareil, car ils
pourraient toucher à des points de tension
dangereux ou court-circuiter des pièces,
ce qui constituerait un risque d’incendie ou
d’électrocution. N’échappez pas de liquides
dans l’appareil.
Important safety instructions
When using your SOS pendant, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock and injury,
including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked
on the product.
3. Use a dry non-abrasive cloth for cleaning.
Do not use liquid or aerosol cleaners.
4. Do not use this product near water such as
near a bath tub, wash bowl, kitchen sink,
laundry tub or a swimming pool, or in a wet
basement or shower.
5. Do not place this product on an unstable
table, shelf, stand or other unstable surfaces.
6. Avoid placing the device in places with
extreme temperature, direct sunlight, or
other electrical devices. Protect your SOS
pendant from moisture, dust, corrosive
liquids and fumes.
7. This product should not be placed in
any area where proper ventilation is not
provided. Slots and openings in the back
or bottom of this product are provided
for ventilation. To protect them from
overheating, these openings must not be
blocked by placing the product on a soft
surface such as a bed, sofa or rug. This
product should never be placed near or
over a radiator or heat register.
8. Never push objects of any kind into this
product through the slots because they may
touch dangerous voltage points or create a
short circuit. Never spill liquid of any kind on
the product.
9. To reduce the risk of electric shock, do not
disassemble this product, but take it to
an authorized service facility. Opening or
removing parts of the SOS pendant other
than specified access doors may expose
you to dangerous voltages or other risks.
Incorrect reassembling can cause electric
shock when the product is subsequently
used.
10. Refer servicing to an authorized service
facility under the following conditions:
• If the product has been exposed to rain
or water.
• If the product does not operate normally
by following the operating instructions.
Adjust only those controls that are
covered by the operation instructions.
Improper adjustment of other controls
may result in damage and often requires
extensive work by an authorized
technician to restore the product to
normal operation.
• If the product has been dropped or
damaged.
• If the product exhibits a distinct change in
performance.
11. Avoid using the product during an electrical
storm. There is a remote risk of electric shock
from lightning.
12. Periodically examine all components for
damage.
13. CAUTION: Use only the battery indicated in
this manual. There may be a risk of explosion
if a wrong type of battery is used for the
SOS pendant. Do not dispose of battery in a
fire. They may explode.
SAVE THESE INSTRUCTIONS
Battery
• CAUTION: To prevent risk of fire or battery
explosion, replace with the correct battery
type.
• Dispose of used batteries according to the
instructions.
• Batteries should not be exposed to excessive
heat such as bright sunshine or fire.
• Do not dispose of the batteries in a fire.
Check with local waste management codes
for special disposal instructions.
• Do not open or mutilate the batteries.
Released electrolyte is corrosive and may
cause burns or injury to the eyes or skin. The
electrolyte may be toxic if swallowed.
• Exercise care in handling batteries in order
not to create a short circuit with conductive
materials.
Precautions for users of implanted cardiac
pacemakers
Cardiac pacemakers (applies only to digital
cordless devices):
Wireless Technology Research, LLC (WTR),
an independent research entity, led a
multidisciplinary evaluation of the interference
between portable wireless devices and
implanted cardiac pacemakers. Supported by
the U.S. Food and Drug Administration, WTR
recommends to physicians that:
Pacemaker patients
• Should keep wireless devices at least six
inches from the pacemaker.
• Should NOT place wireless devices directly
over the pacemaker, such as in a breast
pocket, when it is turned ON.
WTR’s evaluation did not identify any risk
to bystanders with pacemakers from other
persons using wireless devices.
Electromagnetic fields (EMF)
This VTech product complies with all standards
regarding electromagnetic fields (EMF).
If handled properly and according to the
instructions in this user’s manual, the product
is safe to be used based on scientific evidence
available today.
FCC and IC regulations
FCC Part 15
NOTE: This equipment has been tested and
found to comply with the requirements for
a Class B digital device under Part 15 of the
Federal Communications Commission (FCC)
rules. These requirements are intended to
provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can
radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is
no guarantee that interference will not occur
in a particular installation. If this equipment
does cause harmful interference to radio or
television reception, which can be determined
by turning the equipment off and on, the user
is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/
TV technician for help.
9. Afin de réduire les risques d’électrocution,
ne démontez pas l’appareil, mais
apportez-le plutôt à un centre de service
qualifié s’il doit être réparé. En enlevant
le couvercle, vous vous exposez à des
tensions dangereuses ou autres dangers
similaires. Un remontage inadéquat peut
être à l’origine d’une électrocution lors
d’une utilisation ultérieure de l’appareil.
Débranchez l’appareil avant de procéder
au nettoyage. Utilisez un chiffon humide et
doux.
10. Communiquez avec le département de
service à la clientèle de VTech dans les cas
suivants:
• Si l’appareil a été exposé à une source
d’humidité telle que la pluie ou l’eau.
• Si le produit ne fonctionne pas normale-
ment en respectant les instructions de
fonctionnement. Réglez uniquement
les commandes indiquées dans le les
instructions de fonctionnement. Les
réglages incorrects des autres com-
mandes pourraient provoquer un
dommage qui pourrait exiger un travail
exhaustif de la part d’un technicien au-
torisé afin de rétablir le fonctionnement
normal de l’appareil.
• Si le produit a été échappé ou endom-
magé.
• Si le produit affiche une nette diminu-
tion de sa performance.
11. Évitez d’utiliser l’appareil pendant un
orage. Les éclairs peuvent être à l’origine
d’une électrocution.
12. Examinez les composantes afin de vérifier
si celles-ci ne sont pas endommagées.
13. MISE EN GARDE : Il peut y avoir un risque
d’explosion si vous utilisez le mauvais type
de piles. Utilisez uniquement les piles
indiquées dans ce manuel. N’incinérez pas
les piles. Celles-ci risqueraient d’exploser.
CONSERVEZ CES INSTRUCTIONS
Pile
• MISE EN GARDE: Afin de prévenir les
risques d’incendie ou d’explosion de la
pile, replacez la pile avec une pile du même
type.
• Jetez les piles épuisées en respectant les
instructions.
• Le bloc-piles ne doit pas être exposé la
chaleur excessive telle que la lumièêre du
soleil ou au feu.
• Ne jetez pas la pile au feu. Vérifiez les
instructions spécifiques de mise aux rebus
auprès des autorités locales.
• N’ouvrez pas et ne mutilez pas la pile.
L’électrolyte qui s’en échapperait est corrosif
et pourrait causer des brûlures ou des
blessures aux yeux ou à la peau. L’électrolyte
est toxique si avalé.
• Soyez prudents lorsque vous manipulez
les piles afin d’éviter les courts-circuits
provoqués par des matériaux conducteurs.
Stimulateurs cardiaques implantés dans
l’organisme
Les simulateurs cardiaques (s’applique
uniquement aux téléphones numériques sans
fil) :
L’organisme ‘Wireless Technology Research, LLC
(WTR)’, une firme de recherche indépendante,
a mené une évaluation pluridisciplinaire
des interférences entre les téléphones sans
fil portatifs et les stimulateurs cardiaques
implantés dans l’organisme. Appuyée par
l’Administration des aliments et drogues (FDA)
des États-Unis, la firme WTR recommande aux
médecins :
Avis aux détenteurs de stimulateurs cardiaques
• Vous devriez maintenir les dispositifs sans fil
au moins six pouces du simulateur cardiaque.
• Ils ne doivent PAS placer les dispositifs sans
fil directement sur le stimulateur cardiaque,
tel que dans une poche de chemise, lorsque
celui-ci est en marche.
L’étude effectuée par l’organisme WRS n’a
pas identifié de risque pour les détenteurs de
simulateurs cardiaques causés par les gens qui
utilisent un téléphone sans fil à proximité de
ceux-ci.
Champs électromagnétiques (EMF)
Ce produit de VTech est conforme à toutes
les normes se rapportant aux champs
électromagnétiques (EMF) standard. Si vous
le manipulez correctement en suivant les
instructions de ce guide, son utilisation sera
sécuritaire pendant de nombreuses années,
selon les meilleures évidences scientifiques
dont nous disposons aujourd’hui.
Limited warranty
What does this limited warranty cover?
The manufacturer of this VTech Product
warrants to the holder of a valid proof of
purchase (“Consumer” or “you”) that the
Product and all accessories provided in the
sales package (“Product”) are free from defects
in material and workmanship, pursuant to the
following terms and conditions, when installed
and used normally and in accordance with the
Product operating instructions. This limited
warranty extends only to the Consumer for
Products purchased and used in the United
States of America and Canada.
What will VTech do if the Product is not free
from defects in materials and workmanship
during the limited warranty period (“Materially
Defective Product”)?
During the limited warranty period, VTech’s
authorized service representative will repair
or replace at VTech’s option, without charge,
a Materially Defective Product. If we repair
the Product, we may use new or refurbished
replacement parts. If we choose to replace
the Product, we may replace it with a new or
refurbished Product of the same or similar
design. We will retain defective parts, modules,
or equipment. Repair or replacement of the
Product, at VTech’s option, is your exclusive
remedy. VTech will return the repaired or
replacement Products to you in working
condition. You should expect the repair or
replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product
extends for ONE (1) YEAR from the date
of purchase. If VTech repairs or replaces a
Materially Defective Product under the terms of
this limited warranty, this limited warranty also
applies to the repaired or replacement Product
for a period of either (a) 90 days from the date
the repaired or replacement Product is shipped
to you or
(b) the time remaining on the original
one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse,
accident, shipping or other physical
damage, improper installation, abnormal
operation or handling, neglect, inundation,
fire, water or other liquid intrusion; or
2. Product that has been damaged due
to repair, alteration or modification by
anyone other than an authorized service
representative of VTech; or
3. Product to the extent that the problem
experienced is caused by signal conditions,
network reliability, or cable or antenna
systems; or
4. Product to the extent that the problem is
caused by use with non-VTech accessories;
or
5. Product whose warranty/quality stickers,
product serial number plates or electronic
serial numbers have been removed, altered
or rendered illegible; or
6. Product purchased, used, serviced, or
shipped for repair from outside the United
States of America or Canada, or used
for commercial or institutional purposes
(including but not limited to Products used
for rental purposes); or
7. Product returned without a valid proof of
purchase (see item 2 on the next page); or
8. Charges for installation or set up, adjustment
of customer controls, and installation or
repair of systems outside the unit.
How do you get warranty service?
To obtain warranty service in the USA, please
visit our website at www.vtechphones.com or
call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or call 1 (800) 267-7377.
NOTE: Before calling for service, please review
the user’s manual - a check of the Product’s
controls and features may save you a service call.
Except as provided by applicable law, you
assume the risk of loss or damage during
transit and transportation and are responsible
for delivery or handling charges incurred in
the transport of the Product(s) to the service
location. VTech will return repaired or
replaced Product under this limited warranty.
Transportation, delivery or handling charges
are prepaid. VTech assumes no risk for damage
or loss of the Product in transit. If the Product
failure is not covered by this limited warranty, or
proof of purchase does not meet the terms of
this limited warranty, VTech will notify you and
will request that you authorize the cost of repair
prior to any further repair activity. You must pay
for the cost of repair and return shipping costs
for the repair of Products that are not covered
by this limited warranty.
What must you return with the Product to get
warranty service?
1. Return the entire original package and
contents including the Product to the VTech
service location along with a description of
the malfunction or difficulty; and
2. Include a “valid proof of purchase” (sales
receipt) identifying the Product purchased
(Product model) and the date of purchase or
receipt; and
3. Provide your name, complete and correct
mailing address, and telephone number.
Other limitations
This warranty is the complete and exclusive
agreement between you and VTech.
It supersedes all other written or oral
communications related to this Product. VTech
provides no other warranties for this Product.
The warranty exclusively describes all of VTech’s
responsibilities regarding the Product. There
are no other express warranties. No one is
authorized to make modifications to this limited
warranty and you should not rely on any such
modification.
State/Provincial Law Rights: This warranty gives
you specific legal rights, and you may also have
other rights, which vary from state to state or
province to province.
Limitations: Implied warranties, including
those of fitness for a particular purpose and
merchantability (an unwritten warranty that
the Product is fit for ordinary use) are limited
to one year from the date of purchase. Some
states/provinces do not allow limitations on how
long an implied warranty lasts, so the above
limitation may not apply to you. In no event
shall VTech be liable for any indirect, special,
incidental, consequential, or similar damages
(including, but not limited to lost profits or
revenue, inability to use the Product or other
associated equipment, the cost of substitute
equipment, and claims by third parties)
resulting from the use of this Product. Some
states/provinces do not allow the exclusion
or limitation of incidental or consequential
damages, so the above limitation or exclusion
may not apply to you.
Please retain your original sales receipt as
proof of purchase.
Frequently asked questions
Below is the question most frequently asked
about the SOS pendant. If you cannot find the
answer to your question in the below table,
visit our website at www.vtechphones.com or
call 1 (800) 595-9511 for customer service. In
Canada, go to www.vtechcanada.com or call
1 (800) 267-7377.
The SOS
pendant
doesn’t work
with the
telephone
system
equipment.
Make sure the CR123A
battery is installed.
The SOS pendant may be
deregistered from your
telephone system. Refer to
Add and register an SOS
pendant and register the
device to the telephone
base again.
The SOS pendant may be
out of range. Move the
SOS pendant closer to
your telephone system.
If the above suggestions
do not work, deregister
the SOS pendant and
register it to the telephone
base again.
I want to
deregister the
SOS pendant
for:
• Replacing
my old SOS
pendant
with a new
one.
• Reassigning
the
designated
number
of my SOS
pendant.
• Registering
my SOS
pendant
to another
telephone
system.
Using a cordless handset
when it is not in use:
1. Press MENU on the
handset, and then press
33734#.
2. When the DEREGISTER
menu options display:
• Press SELECT to
select All sensors.
All devices will be
deregistered.
- OR -
• Scroll to
Single sensor and
then press SELECT.
Then, select the
desired device and
then press SELECT
to deregister that
device.
3. Follow the steps in
Add and register
an SOS pendant
section to register the
desired devices to the
telephone base.
Technical specifications
Frequency
control
Crystal controlled PLL
synthesizer
Transmit
frequency
1921.536-1928.448 MHz
Channels 5
Nominal
effective
range
Maximum power allowed by
FCC and IC. Actual operating
range may vary according to
environmental conditions at the
time of use.
Power
requirements
Battery: CR123A Lithium battery,
3V DC 1500mAh