Middle Atlantic Products RackLink Le manuel du propriétaire

I-00468 REV D

Page 2

TABLE OF CONTENTS

WARNINGS................................................................................................................................................... pg 3

REGULATORY INFORMATION................................................................................................................... pg 4

INTRODUCTION........................................................................................................................................... pg 4

SYSTEM REQUIREMENTS......................................................................................................................... pg 5

RS-232 CONNECTION PINOUTS................................................................................................................ pg 5

DEVICE DISCOVERY INSTALLATION (WINDOWS AND MAC)................................................................ pg 6 - 11

DEVICE CONTROL..................................................................................................................................... pg 12

USER INTERFACE OPERATION................................................................................................................. pg 13 - 30

UPDATING FIRMWARE............................................................................................................................... pg 31 - 32

MOBILE APPLICATION............................................................................................................................... pg 33

IP SETTINGS WITH DIRECT CONNECTION TO A PC............................................................................... pg 34 - 36

TROUBLESHOOTING.................................................................................................................................. pg 37

FEATURE SET CALLOUTS (ALL MODELS)............................................................................................... pg 38 - 51

DIMENSIONS................................................................................................................................................ pg 52 - 53

WARRANTY.................................................................................................................................................. pg 54

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WARNINGS/IMPORTANT SAFETY INFORMATION

READ AND SAVE THESE INSTRUCTIONS! CONSERVER CES INSTRUCTIONS!

CAUTION/ATTENTION

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important

operating and maintenance (servicing) instructions in the literature accompanying the appliance.

Le point d'exclamation dans un triangle équilatéral est destiné à alerter l'utilisateur de la présence d'importants

instructions d’opération et de maintenance (entretien) dans la documentation accompagnant l'appareil.

DANGER HAZARDOUS VOLTAGE/DANGER HAUTE TENSION

The lightning flash with the arrowhead symbol, within an equilateral triangle is intended to alert the user to the

presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to

constitute a risk of electric shock to persons.

L'éclair avec le symbole de flèche dans un triangle équilatéral est destiné à alerter l'utilisateur de la présence

d'une tension dangereuse non isolée dans l'enceinte du produit qui peut être d'une ampleur suffisante pour

constituer un risque de choc électrique pour les personnes.

- Contains switched receptacle(s). To reduce risk of shock , disconnect the RackLink™ device from the power

source before servicing any connected equipment

- Contient de(s) receptacle(s) commuté(s). Pour réduire les risques d'électrocution, débranchez l'appareil

RackLink™ de la source d'alimentation avant l'entretien de tout équipement connecté

- Do not overload the wall outlet where this device is being connected. Do not overload this device. Ensure the total

load to this device does not exceed that which is listed in the specifications section of this manual

- Ne surchargez pas le réceptacle de mur ou le circuit qui fournit l'énergie à ce appareil. Ne pas surcharger cette

appareil. S'assurer que la charge totale à cet appareil ne dépasse pas celle qui est répertoriée dans la section

des spécifications de ce manuel

- Ensure this device is connected to a properly grounded AC power source. Ensure the device is plugged into a

source providing the required 120V. Do not use a plug adapter that defeats the ground pin of the AC plug

- Assurez-vous cet appareil est connecté à une source d'alimentation C/A avec mise à la terre. Assurez-vous cet

appareil est branché sur une source d’alimentation fournissant les nécessaires 120V. Ne pas utiliser un

adaptateur qui contrecarre la broche de terre de la prise du cordon d’alimentation

- There are no user-serviceable components within this device. Removal of the cover from this device may present

a shock hazard, and void the warranty

- Il n'ya pas de composants réparables par l'utilisateur au sein de cet appareil. Retrait de la couverture de cet

appareil peut présenter un danger d'électrocution et annuler la garantie

- To be used indoors in a dry location only

- Pour être utilisé en intérieur dans un endroit sec seulement

- Do not operate with a damaged cord or plug

- Ne pas faire fonctionner avec un cordon ou une prise endommagée

- Clean only with dry cloth

- Nettoyer avec un chiffon sec seulement

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REGULATORY INFO

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part

15 of the FCC Rules. Modifications not expressly approved by the manufacturer could void the user's authority to

operated the equipment under FCC rules. These limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can

radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause

harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful

interference in which case the user will be required to correct the interference at his own expense.

INTRODUCTION

What Is RackLink?

RackLink is a suite of AV system monitoring and power management products that allows local and remotely located

users to instantly control, view and manage connected systems in real-time via the web, or through any Control System

that supports IP or RS-232 communication.

Providing both individual outlet control and dry contact output control plus a suite of power monitoring and alerting

capabilities the product suite includes 1RU rackmount products (15A and 20A) and compact 0RU in-line modular products

that can be mounted in no-man’s land.

RackLink Key Features:

Remote reboot of connected equipment

Auto-Ping feature for automatic remote reboot (or e-mail status notification) of equipment

Integrated sequencing (model specific)

Emergency power off (model specific)

Power monitoring and logging

Temperature monitoring and logging

Individual outlet control is supported locally and remotely via the web or connected control system

Multiple dry contact closure outputs can be controlled remotely via the web or connected control system

Set and be alerted by e-mail to key threshold deviations (e.g. over current/under voltage/over temp)

Open platform communications protocol provides seamless integration with Crestron, AMX and any IP or RS-232

based control system

Mobile applications available for iPhone and Android

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SYSTEM REQUIREMENTS

Windows XP or greater with .Net 4.0 Framework.

Windows Explorer Version 7 or higher.

MAC OS X 10.6 or higher.

DDNS Server Requirements (Optional): If you have an Internet line that has an address that remains the same

(static), configure a port on your firewall to allow pass-through traffic to the RackLink device. Please see your

router’s instructions on opening ports. If you do not have a static IP address, you must first setup a method of the

address change such as using a DDNS service. Once completed, follow those same instructions as if you had a

static address and open a port on your router to allow traffic to pass-through.

RS-232 CONNECTION PINOUTS

NOTE: The DB9 port on the RackLink module is male. A Female-To-Female null modem cable is required.

Pin 2 - RXD

Pin 3 - TXD Pin 3 - TXD

Pin 8 - CTS Pin 8 - CTS

Pin 2 - RXD

Pin 7 - RTS Pin 7 - RTS

1

6

2

7

3

8

4

9

5

1

6

2

7

3

8

4

9

5

Pin 5 - GND

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RackLink® DEVICE DISCOVERY

There are two ways to discover your RackLink device. Using the Device Discovery software, or with the Device Discovery

provided with the mobile application.

Software Installation: By default the Device Discovery software will look for a DHCP server. The default IP

address for the RackLink device is 192.168.1.200.

For the mobile application to discover the RackLink device, the device and mobile phone must be on the same

network.

NOTE: In order for the RackLink Device Discovery software to find your RackLink module. The PC where the software

resides must be on the same subnet as the RackLink module. (See I-00472 for setting up RackLink via the RS-232 port).

You may need to disable your Windows firewall if you cannot discover your RackLink device.

1) Run the setup.exe file located at http://www.middleatlantic.com/Racklink/index.htm. The default installation path is

C:\Program Files\Middle AtlanticProducts\RackLink Discovery\.

2) This will bring you to the Device Discovery Setup dialog box. Click Next.

3) If desired, the installation location may be changed here. You can also install RackLink Discovery for everyone, or just

the installer of the software. Click Next. To check disk space availability, you can click Disk Cost.

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4) Click Next to begin the installation.

5) Click Close to exit. The default setting is to launch the RackLink Discovery tool. Uncheck the Launch RackLink

Discovery checkbox if you do not want to automatically launch the tool.

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6) The RackLink Discover Tool will automatically discover all RackLink devices on the subnet you are connected to. You

can also click Discover to search for RackLink devices added after the initial discovery. By default, the RackLink

device is set for DHCP. You can identify each device by the MAC address or IP address. You may need to disable

your Windows firewall if you cannot discover your RackLink device.

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MAC RackLink® DEVICE DISCOVERY

There are two ways to discover your RackLink device. Using the Device Discovery software, or with the Device Discovery

provided with the mobile application.

Software Installation: By default the Device Discovery software will look for a DHCP server. The default IP

address for the RackLink device is 192.168.1.200.

For the mobile application to discover the RackLink device, the device and mobile phone must be on the same

network.

NOTE: In order for the RackLink Device Discovery software to find your RackLink module. The computer where the

software resides must be on the same subnet as the RackLink module. (See I-00472 for setting up RackLink via the RS-

232 port). You may need to disable your firewall if you cannot discover your RackLink device.

1) Run RackLinkDiscovery.pkg file at http://www.middleatlantic.com/Racklink/index.htm.

2) This will bring you to the Install RackLink Discovery dialog box. Click Continue.

3) If desired, the installation destination can be selected here. Click Continue to begin the installation process.

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4) Click Install to begin the installation. You may change your Destination or the Installation Type/Location.

5) Click Close to exit after the installation was successful.

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6) Navigate to Applications via the Finder to launch the RackLink Discovery application.

7) The RackLink Device Discover Tool will discover all RackLink devices on the subnet you are connected to. By default,

the RackLink device is set for DHCP. You can identify each device by the MAC address or IP address. You may need

to disable your firewall if you cannot discover your RackLink device.

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DEVICE CONTROL

1) To access the web-browser based interface of the desired device, click on Device Control. You will then be prompted

to enter a User name/Password. To login as an administrator, the default login/password is admin/admin. To login as a

user, the default login/password is user/user. See page 29 for how to change the passwords.

2) You may also change the IP settings by clicking on Set IP Address and un-checking Use DHCP. You will be prompted

to enter your login credentials. You must be logged in as an admin to change the IP settings.

3) Having successfully authenticated, you can now set the device’s IP Address, Subnet Mask, Gateway, and DNS Server.

Uncheck the ‘DHCP’ check box before making changes. After making changes, click Apply when completed. These

settings are now the static settings for your RackLink device. You can access the web-based interface by typing the IP

address in the address bar or by clicking discover on the discovery tool.

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USER INTERFACE OPERATION - HOME PAGE

PLEASE NOTE: The number of outlets and dry contacts are model specific. See sequencing models home page.

My Device Functions/Options:

The top left corner contains the Device Name. This can be set/changed under the setup>device settings tab.

The default name is the device model. The model number is listed on the right hand side of the screen. This

cannot be changed.

Device image as shown from the back of the unit (RLNK-SW715R shown).

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HOME PAGE CONTINUED

Current Readings:

o Input Voltage (RMS)

o Input Voltage (Peak)

o Load Current (RMS)

o Load Current (Peak)

o Watts

o Power Factor

o Kilowatt Hours (Can be reset)

o Thermal Load (BTU)

o Temperature

Outlets:

o Number: Outlet number from left to right.

o Name: The name can be changed by clicking on the current name. Once changed, you can click save

or cancel.

o Status: Tells you if the outlet is on, off, or rebooting.

o Control: For controllable outlets, you can manually turn them on/off. Default status is on.

o Cycle: This will cycle the outlet power one time only when the outlet is on. The cycle delay can be set for

1 - 999 seconds, 3 seconds is the default. If during the cycled delay period a new command is received

for that outlet, it will supersede the cycle command.

Dry Contacts:

o Number: Dry contact number/letter from left to right.

o Name: The name can be changed by clicking on the current name. Once changed, you can click save

or cancel.

o Status: Tells you if the dry contact is on, off, or rebooting. If you have a unit with surge protection there

will be one dry contact that is for notification if the surge protection is compromised.

o Control: Allows user to open or close dry contacts, default status is closed.

o Cycle: This will cycle the dry contact one time whether the dry contact is open or closed. The cycle delay

can be set for 1 - 999 seconds, 3 seconds is the default. If during the cycled delay period a new

command is received for that dry contact, it will supersede the cycle command.

Processor Firmware: This displays the current firmware version with the manufacturing code.

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SEQUENCING MODELS HOME PAGE

Sequence Functionality

If outlets are checked in the sequence control section, this will override startup default. Refer to the sequencing

section on the ‘Device Settings’ page, ‘Initial Outlet Contact State’ section.

Dry contact ‘C’ is dedicated sequence status notification (see below).

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SEQUENCING MODELS HOME PAGE CONTINUED

Sequence Control: Rear Outlets

o Rear Outlets: Select/deselect the rear outlets to be sequenced. The lower number outlet will be the first

to sequence up, the higher numbered outlet will be the first to sequence down.

o Status: This field will show the current sequence state. If sequencing is not enabled, the field will read

‘Not Sequenced’. If sequencing has not been initiated or any sequenced outlet has changed state, status

will read ‘Not Sequenced’. Otherwise, you will see one of the following messages.

Sequence ON in Progress

Sequence ON Complete

Sequence OFF in Progress

Sequence OFF Complete

o Control: User selectable on/off buttons will enable/disable sequencing. The on/off buttons operate so that

it is possible to select ‘Sequence ON/OFF’ multiple times without having to first select ‘Sequence

OFF/ON’.

o Delay (in seconds): This is the delay between outlets sequencing on/off. The set delay is the same for

all sequenced outlets. The delay can be set from 0 – 999 seconds.

Dry Contacts: Sequence Status Notification

o Non-Controllable Dry Contact Switch: Open by default, closed upon sequence complete. Reopen on

sequence off complete.

NOTE: If manually controlling a previously sequenced outlet (e.g. turning off an outlet that was sequenced on) will not

cause the contact to change state.

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LOGS

Logging: Logs provides you with the ability to view historical data. You can set the start and end date/time manually. The

factory default is set to capture 24 hours of data. The log saves up to 2000 entries. The first entry in will be the first entry

deleted.

You can refresh the view by clicking on the Refresh button.

Click Save As and the log file can be saved as a .csv file.

The following information can be displayed by clicking the check box next to the option.

Input Voltage (RMS)

Load Current (RMS)

Watts

Power Factor

Temperature

Thermal Load (BTUs)

 NOTE: Reason codes and meanings are not logged on the interface, but are logged in the .csv file.

Logging Operation:

If all variables are within the tolerance range, a record will be logged every 5 minutes.

If a monitored value is out of tolerance range, the following will take place.

o The record will log immediately upon event occurrence and when the recovery takes place. This will also

generate an e-mail alert if the device is setup to perform that function.

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LOGS CONTINUED

o During the out of tolerance period, a log entry will continue to populate every 5 minutes, store an

additional record, and issue e-mail alert (if alert is setup) during the following situations.

 Input voltage changes +/- 2V

 Load current changes +/- .2A

 Temperature changes +/- 2°

o When you click on Save As and save the log file, you can also view reason codes, and the meanings of

the reason code next to the log entry. The following reason codes and meanings are listed below. The

reason code is 1

st

and the meaning is 2

nd.

 0 – Normal Event

 1 – Over Voltage

 2 – Under Voltage

 3 – Over Current

 4 – Under Current

 5 – Over Temperature

 6 – Under Temperature

 7 – Surge Fault

 8 – Auto Ping Fault

 9 – RS-232 Ping Fail

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DEVICE SETTINGS

General Settings:

Device Name: The name that will be shown in the top left corner on every page.

Account Name/Number: User defined field for reference.

Device Description: This description will be shown in the RackLink Discovery Tool.

Initial Outlet/Contact State: ON/OPEN is the factory default setting for the outlet(s) and dry contact(s). When

doing a firmware upgrade the outlet(s)/dry contact(s) state will default to the setting There are three settings:

O Remember prior state - The outlet(s)/dry contact(s) will remain in the prior state.

O OFF/OPEN - The outlet(s) will default to on, the dry contact(s) will default to open.

o ON/OPEN - The outlet(s) will default to on, the dry contact(s) will default to open (default setting).

UPDATE FIRMWARE: Shows the current version of firmware. Click the Upload a new version link to browse and upload

the latest version. The current version is available at our website; http://www2.middleatlantic.com/support/firmware.aspx

SEQUENCING

MODELS ONLY

(SEE NEXT PAGE)

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DEVICE SETTINGS CONTINUED

Sequencing:

Sequence on Power Up: ENABLED/DISABLED. Default setting is ENABLED.

Sequence Input Control Type:

o Maintained; Normally Open

o Maintained; Normally Closed

o Momentary; Normally Open

o Momentary; Normally Closed

Sequence Notification:

o Act as next step (default): Dry Contact C will ‘close’ after the highest numbered outlet has been powered

on. The dry contact will ‘open’ immediately following a ‘sequence off’ command.

o Sequence status complete: Upon completion of ‘sequence on’ Dry Contact C will close, when the

highest numbered outlet in the sequence profile has powered ‘on’ following a change of state in the Dry

Contact input, or if executed via the GUI.

Emergency Power Off: Normally Open/Maintained (cannot be changed)

Recovery: Automatic (default) If Dry Contact input E state is ‘closed’ the RackLink unit will respond according to

the following.

o ‘Device is in emergency power off condition’ notification removed from ‘my device’ tab.

o Local outlet control is disabled.

o GUI outlet control disabled.

o Serial communication outlet and sequencing control disabled.

o Dry Contact Input D (Sequence ON/OFF) is disabled.

o Dry Contact Output C (Sequence Status) set to open.

o Entered Emergency Power Off Condition e-mail is issued (if enabled).

o All controlled outlets turned ‘off’ immediately; and concurrently.

o Rapid ‘sequence off’ initiated. The highest numbered outlet in the sequence profile, through the lowest

numbered outlet in the sequence profile.

 Highest numbered outlet turns off immediately.

 Minimum delay between each steps.

Hard Reset Required: The device will remain in EPO mode pending a hard reboot.

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Middle Atlantic Products RackLink Le manuel du propriétaire

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