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User Guide
LG-E971
MFL67732501 (1.0) www.lg.com/ca
ENGLISH
FRANÇAIS
LG-E971 User Guide
All screen shots in this guide are simulated. Actual
displays and the color of the phone may vary.
Some of the contents of this manual may not apply
to your phone, depending on the software and your
service provider. All information in this document is
subject to change without notice.
This handset is not suitable for people who have a
visual impairment due to the touch screen keyboard.
Copyright ©2012 LG Electronics, Inc. All rights
reserved. LG and the LG logo are registered
trademarks of LG Group and its related entities. All
other trademarks are the property of their respective
owners.
Google™, Google Maps™, Gmail™, YouTube™,
Google Talk™ and Play Store™ are trademarks of
Google, Inc.
ENGLISH
2
Table of contents
For Your Safety ..........................................4
Safety Guidelines .......................................9
Important notice ......................................26
Getting to know your phone ....................32
Phone overview ......................................32
Installing the Micro-USIM card .................34
Charging the phone ................................35
Locking and unlocking the screen ............35
Your Home screen ...................................36
Touch screen tips ....................................36
Home .....................................................36
Customizing the Home screen .................36
Returning to recently-used applications ....37
Notification drawer ..................................37
Viewing the status bar .............................38
Onscreen keyboard .................................39
Entering accented letters .........................39
Google account set up .............................40
Connecting to Networks and Devices ......41
Wi-Fi ......................................................41
Connecting to Wi-Fi networks ..................41
Calls .........................................................42
Making a call ..........................................42
Calling your contacts ...............................42
Answering and rejecting a call .................42
Adjusting the in-call volume .....................42
Making a second call ..............................42
Viewing your call logs ..............................43
Call settings ...........................................43
Contacts ...................................................44
Searching for a contact ...........................44
Adding a new contact..............................44
Favourite contacts ...................................44
Moving contacts from your Old Device to
your New Device .....................................45
Messaging ...............................................46
Sending a message ................................46
Threaded box ........................................46
Changing your message settings .............46
E-mail ......................................................47
Managing an email account .....................47
Working with account folders ...................47
Composing and sending email .................47
Camera ....................................................49
Getting to know the viewfinder .................49
Taking a quick photo ..............................50
Once you've taken the photo ...................50
Using the advanced settings ....................51
Video camera ...........................................52
Getting to know the viewfinder .................52
Recording a quick video ..........................53
Using the advanced settings ....................53
Adjusting the volume when viewing a
video ......................................................53
3
Multimedia ...............................................54
Gallery ...................................................54
After recording a video ............................54
Videos ....................................................54
Playing a video .......................................54
Video Wiz ...............................................55
Media Home ...........................................56
Music Player ...........................................56
Transferring music files using USB mass
storage devices ......................................56
Playing a song ........................................57
LG Tag+ .................................................57
QuickMemo function ...............................58
Using the QuickMemo options .................58
Viewing the saved QuickMemo ...............59
Notebook ................................................59
Making a note ........................................59
Getting to know the Notebook ..................59
Utilities .....................................................61
Setting your alarm...................................61
Using your calculator ...............................61
Adding an event to your calendar .............61
Voice recorder ........................................61
Recording a sound or voice .....................61
Sending the voice recording ....................62
Voice Control ..........................................62
Task Manager .........................................62
Polaris Office ..........................................62
FileShare ................................................62
Backup ..................................................63
Back up your smart phone data ...............63
Scheduling automatic backups ................64
Restoring smart phone data .....................64
Using SmartShare ...................................65
The web ...................................................67
Internet ..................................................67
Using the web toolbar .............................67
Using options ..........................................67
LG SmartWorld .........................................68
How to Get to LG SmartWorld from Your
Phone ....................................................68
How to use LG SmartWorld ......................68
Settings ...................................................69
WIRELESS & NETWORKS.........................69
DEVICE ...................................................74
PERSONAL .............................................76
SYSTEM .................................................77
Phone software update ............................79
Phone software update ...........................79
Specifications ..........................................81
DivX HD ..................................................81
Dolby Mobile ..........................................81
DTS ......................................................81
Accessories .............................................82
Troubleshooting .......................................83
4
Important Information
This user guide contains important
information on the use and operation of
this phone. Please read all the information
carefully for optimal performance and
to prevent any damage to or misuse of
the phone. Any changes or modifications
not expressly approved in this user
guide could void your warranty for this
equipment.
Before You Start
Safety Instructions
WARNING
To reduce the possibility of electric
shock, do not expose your phone
to high humidity areas, such as the
bathroom, swimming pool, etc.
Always store your phone away from
heat. Never store your phone in settings
that may expose it to temperatures less
than 32°F (0°C) or greater than 104°F
(40°C), such as outside during extreme
weather conditions or in your car on a hot
day. Exposure to excessive cold or heat
will result in malfunction, damage and/or
catastrophic failure.
Be careful when using your phone
near other electronic devices. RF
emissions from your mobile phone may
affect nearby in adequately shielded
electronic equipment. You should consult
with manufacturers of any personal
medical devices such as pacemakers
and hearing aides to determine if they
are susceptible to interference from your
mobile phone.
Turn off your phone in a medical facility or
at a gas station. Never place your phone
in a microwave oven as this will cause the
battery to explode.
Safety Information
Read these simple guidelines. Breaking
the rules may be dangerous or illegal.
Further detailed information is given in
this user guide.
Never use an unapproved battery since
this could damage the phone and/or
battery and could cause the battery to
explode.
Never place your phone in a microwave
oven as it will cause the battery to
explode.
Your phone contains an internal battery.
Do not dispose of your battery by fire or
with hazardous or flammable materials.
For Your Safety
5
Make sure that no sharpedged items
come into contact with the battery.
There is a risk of this causing a fire.
Store the battery in a place out of reach
of children.
Be careful that children do not
swallow any parts such as rubber
plugs (earphone, connection parts
of the phone, etc.). This could cause
asphyxiation or suffocation.
Unplug the power cord and charger
during lightning storms to avoid electric
shock or fire.
When riding in a car, do not leave your
phone or set up the hands-free kit near
to the air bag. If wireless equipment is
improperly installed and the air bag is
activated, you may be seriously injured.
Do not use a hand-held phone while
driving.
Do not use the phone in areas where its
use is prohibited. (For example: aircraft).
Do not expose the battery charger or
adapter to direct sunlight or use it in
places with high humidity, such as a
bathroom.
Never store your phone in temperatures
less than -4°F (-20°C) or greater than
122°F (50°C).
Do not use harsh chemicals (such as
alcohol, benzene, thinners, etc.) or
detergents to clean your phone. There is
a risk of this causing a fire.
Do not drop, strike, or shake your phone
severely. Such actions may harm the
internal circuit boards of the phone.
Do not use your phone in high explosive
areas as the phone may generate
sparks.
Do not damage the power cord by
bending, twisting, pulling, or heating.
Do not use the plug if it is loose as it
may cause a fire or electric shock.
Do not place any heavy items on the
power cord. Do not allow the power
cord to be crimped as it may cause fire
or electric shock.
Do not handle the phone with wet hands
while it is being charged. It may cause
an electric shock or seriously damage
your phone.
Do not disassemble the phone.
Do not place or answer calls while
charging the phone as it may short-
circuit the phone and/or cause electric
shock or fire.
Only use the batteries, antennas, and
chargers provided by LG. The warranty
6
will not be applied to products provided
by other suppliers.
Only authorized personnel should
service the phone and its accessories.
Faulty installation or service may result
in accidents and consequently invalidate
the warranty.
Do not hold or let the antenna come in
contact with your body during a call.
An emergency call can be made only
within a service area. For an emergency
call, make sure that you are within
a service area and that the phone is
turned on.
Use accessories, such as earphones
and headsets, with caution. Ensure that
cables are tucked away safely and do
not touch the antenna unnecessarily.
FCC RF Exposure Information
WARNING
Read this information before
operating the phone.
In August 1996, the Federal
Communications Commission (FCC)
of the United States, with its action
in Report and Order FCC 96-326,
adopted an updated safety standard
for human exposure to radio frequency
(RF) electromagnetic energy emitted
by FCC regulated transmitters. Those
guidelines are consistent with the safety
standard previously set by both U.S. and
international standards bodies.
The design of this phone complies with
the FCC guidelines and these international
standards.
CAUTION
Use only the supplied and approved
antenna. Use of unauthorized antennas
or modifications could impair call
quality, damage the phone, void your
warranty and/or result in violation of FCC
regulations. Do not use the phone with a
damaged antenna. If a damaged antenna
comes into contact with skin, a minor
burn may result. Contact your local dealer
for a replacement antenna.
Body-worn Operation
This device was tested for typical body-
worn operations with the back of the
phone kept 1 cm (0.39 inches) between
the user’s body and the back of the
phone. To comply with FCC RF exposure
requirements, a minimum separation
distance of 1 cm (0.39 inches) must be
maintained between the user's body and
the back of the phone.
For Your Safety
7
Third-party belt-clips, holsters, and
similar accessories containing metallic
components may not be used.
Body-worn accessories that cannot
maintain 1 cm (0.39 inches) separation
distance between the user's body and
the back of the phone, and have not been
tested for typical bodyworn operations
may not comply with FCC RF exposure
limits and should be avoided.
Vehicle Mounted External
Antenna (optional, if available)
A minimum separation distance of 20cm
(8 inches) must be maintained between
the user/bystander and the vehicle
mounted external antenna to satisfy FCC
RF exposure requirements. For more
information about RF exposure, visit the
FCC website at www.fcc.gov
FCC Part 15 Class B
Compliance
This device complise with part 15 of
FCC rules and ICES-003 Class B digital
apparatus requirements for Industry
Canada.
Operation is subject to the following two
conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received,
including interference that may cause
undesired operation.
Cautions for Battery
Do not disassemble.
Do not short-circuit.
Do not expose to high temperature:
140°F (60°C).
Do not incinerate.
Battery Disposal
Please dispose of your battery properly
or bring to your local wireless carrier for
recycling.
Your phone contains an internal battery.
Do not dispose of your battery by fire or
with hazardous or flammable materials.
Adapter (Charger) Cautions
Using the wrong battery charger could
damage your phone and void your
warranty.
The adapter or battery charger is
intended for indoor use only.
Do not expose the adapter or battery
charger to direct sunlight or use it in
places with high humidity, such as the
bathroom.
8
Avoid damage to your hearing
Damage to your hearing can occur
if you are exposed to loud sound for
long periods of time. We therefore
recommend that you do not turn on or
off the handset close to your ear. We
also recommend that music and call
volumes are set to a reasonable level.
If you are listening to music whilst
out and about, please ensure that the
volume is at a reasonable level so that
you are aware of your surroundings.
This is particularly imperative when
attempting to cross the street.
For Your Safety
9
TIA Safety Information
Provided herein is the complete TIA Safety
Information for Wireless Handheld phones.
Inclusion of the text covering Pacemakers,
Hearing Aids, and Other Medical Devices
is required in the owner’s manual for CTIA
Certification. Use of the remaining TIA
language is encouraged when appropriate.
Exposure to Radio Frequency
Signal
Your wireless handheld portable telephone
is a low power radio transmitter and
receiver. When it is ON, it receives and
also sends out radio frequency (RF)
signals. In August, 1996, the Federal
Communications Commissions (FCC)
adopted RF exposure guidelines with
safety levels for handheld wireless
phones.
Those guidelines are consistent with the
safety standards previously set by both
U.S. and international standards bodies:
ANSI C95.1 (1992) *
NCRP Report 86 (1986)
ICNIRP (1996)
Those standards were based on
comprehensive and periodic evaluations
of the relevant scientific literature. For
example, over 120 scientists, engineers,
and physicians from universities,
government health agencies, and industry
reviewed the available body of research to
develop the ANSI Standard (C95.1).
* American National Standards Institute;
National Council on Radiation Protection
and Measurements; International
Commission on Non-Ionizing Radiation
Protection
The design of your phone complies with
the FCC guidelines (and those standards).
Antenna Care
Use only the supplied or an approved
replacement antenna. Unauthorized
antennas, modifications, or attachments
could damage the phone and may violate
FCC regulations.
Phone Operation
NORMAL POSITION: Hold the phone
as you would any other telephone with
the antenna pointed up and over your
shoulder.
Tips on Efficient Operation
For your phone to operate most efficiently:
Do not touch the antenna unnecessarily
when the phone is in use. Contact with
Safety Guidelines
10
the antenna affects call quality and may
cause the phone to operate at a higher
power level than otherwise needed.
Driving
Check the laws and regulations on the
use of wireless phones in the areas where
you drive. Always obey them. Also, if using
your phone while driving, please:
Give full attention to driving - driving
safely is your first responsibility;
Use hands-free operation, if available;
Pull off the road and park before making
or answering a call if driving conditions
so require.
Electronic Devices
Most modern electronic equipment is
shielded from RF signals.
However, certain electronic equipment
may not be shielded against the RF
signals from your wireless phone.
Pacemakers
The Health Industry Manufacturers
Association recommends that a
minimum separation of six (6”) inches
be maintained between a handheld
wireless phone and a pacemaker to avoid
potential interference with the pacemaker.
These recommendations are consistent
with the independent research by and
recommendations of Wireless Technology
Research. Persons with pacemakers:
Should ALWAYS keep the phone more
than six inches from their pacemaker
when the phone is turned ON.
Should not carry the phone in a breast
pocket.
Should use the ear opposite the
pacemaker to minimize the potential for
interference.
If you have any reason to suspect that
interference is taking place, turn your
phone OFF immediately.
Hearing Aids
Some digital wireless phones may
interfere with some hearing aids. In the
event of such interference, you may want
to consult your service provider.
Other Medical Devices
If you use any other personal medical
device, consult the manufacturer of your
device to determine if they are adequately
shielded from external RF energy. Your
physician may be able to assist you in
obtaining this information.
Safety Guidelines
11
Health Care Facilities
Turn your phone OFF in health care
facilities when any regulations posted
in these areas instruct you to do so.
Hospitals or health care facilities may
use equipment that could be sensitive to
external RF energy.
Vehicles
RF signals may affect improperly installed
or inadequately shielded electronic
systems in motor vehicles. Check with
the manufacturer or its representative
regarding your vehicle.
You should also consult the manufacturer
of any equipment that has been added to
your vehicle.
Posted Facilities
Turn your phone OFF in any facility where
posted notices so require.
Aircraft
FCC regulations prohibit using your phone
while in the air. Turn your phone OFF
before boarding an aircraft.
Blasting Areas
To avoid interfering with blasting
operations, turn your phone OFF when
in a ‘blasting areas or in areas posted:
‘Turn off twoway radio’. Obey all signs and
instructions.
Potentially Explosive
Atmosphere
Turn your phone OFF when in any area
with a potentially explosive atmosphere
and obey all signs and instructions.
Sparks in such areas could cause an
explosion or fire resulting in bodily injury
or even death.
Areas with a potentially explosive
atmosphere are often, but not always,
marked clearly. Potential areas may
include: fueling areas (such as gasoline
stations); below deck on boats; fuel or
chemical transfer or storage facilities;
vehicles using liquefied petroleum gas
(such as propane or butane); areas where
the air contains chemicals or particles
(such as grain, dust, or metal powders);
and any other area where you would
normally be advised to turn off your
vehicle engine.
12
For Vehicles Equipped with an
Air Bag
An air bag inflates with great force.
DO NOT place objects, including either
installed or portable wireless equipment,
in the area over the air bag or in the air
bag deployment area. If in-vehicle wireless
equipment is improperly installed and the
air bag inflates, serious injury could result.
Safety Information
Please read and observe the following
information for safe and proper use of
your phone and to prevent damage. Also,
keep the user guide in an accessible
place at all the times after reading it.
Charger and Adapter Safety
The charger and adapter are intended
for indoor use only.
Battery Information and Care
Please dispose of your battery properly
or take it to your local wireless carrier
for recycling.
The battery does not need to be fully
discharged before recharging.
Use only LG-approved chargers specific
to your phone model since they are
designed to maximize battery life.
Do not disassemble or impact the
battery as it may cause electric shock,
short-circuit, and fire. Store the battery
in a place out of reach of children.
Replace the battery when it no longer
provides acceptable performance. If you
need to replace the battery, take it to
the nearest authorized LG Electronics
service point or dealer for assistance.
Recharge the battery after long periods
of non-use to maximize battery life.
Battery life will vary due to usage
patterns and environmental conditions.
Use of extended backlighting, Media
Net Browsing, and data connectivity kits
affect battery life and talk/standby times.
Actual battery life will depend on
network configuration, product
settings, usage patterns, battery and
environmental conditions.
Safety Guidelines
13
Explosion, Shock, and Fire
Hazards
Do not put your phone in a place
subject to excessive dust and keep the
minimum required distance between the
power cord and heat sources.
Unplug the power cord prior to cleaning
your phone, and clean the power plug
pin when it is dirty.
When using the power plug, ensure that
it is firmly connected. If it is not, it may
cause excessive heat or fire.
If you put your phone in a pocket or bag
without covering the receptacle of the
phone (power plug pin), metallic articles
(such as a coin, paperclip or pen) may
shortcircuit the phone. Always cover the
receptacle when not in use.
Do not short-circuit the battery. Metallic
articles such as a coin, paperclip or pen
in your pocket or bag may short-circuit
the + and – terminals of the battery
(metal strips on the battery) upon
moving. Short-circuit of the terminal
may damage the battery and cause an
explosion.
General Notice
Using a damaged battery or placing
a battery in your mouth may cause
serious injury.
Do not place items containing magnetic
components such as a credit card,
phone card, bank book or subway ticket
near your phone. The magnetism of the
phone may damage the data stored in
the magnetic strip.
Talking on your phone for a long period
of time may reduce call quality due to
heat generated during use.
When the phone is not used for a long
period time, store it in a safe place with
the power cord unplugged.
Using the phone in proximity to receiving
equipment (i.e., TV or radio) may cause
interference to the phone.
Do not use the phone if the antenna
is damaged. If a damaged antenna
contacts skin, it may cause a slight
burn. Please contact an LG Authorized
Service Centre to replace the damaged
antenna.
Do not immerse your phone in water. If
this happens, turn it off immediately. If
the phone does not work, take it to an
LG Authorized Service Centre.
Do not paint your phone.
14
The data saved in your phone might
be deleted due to careless use,
repair of the phone, or upgrade of the
software. Please backup your important
phone numbers. (Ring tones, text
messages, voice messages, pictures,
and videos could also be deleted.) The
manufacturer is not liable for damage
due to the loss of data.
When you use the phone in public
places, set the ring tone to vibration so
as not to disturb others.
Do not turn your phone on or off when
putting it near your ear.
Your phone is an electronic device that
generates heat during normal operation.
Extremely prolonged, direct skin contact
in the absence of adequate ventilation
may result in discomfort or minor burns.
Therefore, use care when handling
your phone during or immediately after
operation.
Do not attempt to repair or modify the
device yourself. Your device is equipped
with an internal rechargeable battery
which should be replaced only by LG
or an authorized LG repair center.
You should never attempt to open or
disassemble this device yourself and
doing so may cause damage that voids
your warranty.
FDA Consumer Update
The U.S. Food and Drug Administration
Centre for Devices and Radiological Health
Consumer Update on Mobile Phones.
1. Do wireless phones pose a health
hazard?
The available scientific evidence does
not show that any health problems are
associated with using wireless phones.
There is no proof, however, that wireless
phones are absolutely safe. Wireless
phones emit low levels of radio frequency
energy (RF) in the microwave range while
being used. They also emit very low levels
of RF when in the standby mode. Whereas
high levels of RF can produce health
effects (by heating tissue), exposure to low
level RF that does not produce heating
effects causes no known adverse health
effects. Many studies of low level RF
exposures have not found any biological
effects. Some studies have suggested that
some biological effects may occur, but
such findings have not been confirmed
by additional research. In some cases,
other researchers have had difficulty
in reproducing those studies, or in
determining the reasons for inconsistent
results.
Safety Guidelines
15
2. What is the FDAs role concerning
the safety of wireless phones?
Under the law, the FDA does not review
the safety of radiation emitting consumer
products such as wireless phones before
they can be sold, as it does with new
drugs or medical devices. However, the
agency has authority to take action if
wireless phones are shown to emit radio
frequency energy (RF) at a level that is
hazardous to the user. In such a case,
the FDA could require the manufacturers
of wireless phones to notify users of the
health hazard and to repair, replace, or
recall the phones so that the hazard no
longer exists.
Although the existing scientific data do
not justify FDA regulatory actions, the FDA
has urged the wireless phone industry
to take a number of steps, including the
following:
Support needed research into possible
biological effects of RF of the type
emitted by wireless phones;
Design wireless phones in a way that
minimizes any RF exposure to the user
that is not necessary for device function;
and
Cooperate in providing of wireless
phones with the best possible
information on possible effects of
wireless phone use on human health.
The FDA belongs to an interagency
working group of the federal agencies that
have responsibility for different aspects of
RF safety to ensure coordinated efforts at
the federal level. The following agencies
belong to this working group:
National Institute for Occupational Safety
and Health
Environmental Protection Agency
Occupational Safety and Health
Administration (Administración de la
seguridad y salud laborales)
Occupational Safety and Health
Administration
National Telecommunications and
Information Administration
The National Institutes of Health
participates in some interagency working
group activities, as well.
The FDA shares regulatory responsibilities
for wireless phones with the Federal
Communications Commission (FCC). All
phones that are sold in the United States
must comply with FCC safety guidelines
that limit RF exposure. The FCC relies on
the FDA and other health agencies for
safety questions about wireless phones.
16
The FCC also regulates the base stations
that the wireless phone networks rely
upon. While these base stations operate
at higher power than do the wireless
phones themselves, the RF exposures that
people get from these base stations are
typically thousands of times lower than
those they can get from wireless phones.
Base stations are thus not the subject
of the safety questions discussed in this
document.
3. What kinds of phones are the
subject of this update?
The term ‘wireless phone’ refers here
to handheld wireless phones with
builtin antennas, often called ‘cell’,
‘mobile’, or ‘PCS’ phones. These types of
wireless phones can expose the user to
measurable radiofrequency energy (RF)
because of the short distance between
the phone and the users head. These
RF exposures are limited by FCC safety
guidelines that were developed with the
advice of the FDA and other federal health
and safety agencies. When the phone
is located at greater distances from the
user, the exposure to RF is drastically
lower because a persons RF exposure
decreases rapidly with increasing
distance from the source. The so-called
cordless phones,’ which have a base unit
connected to the telephone wiring in a
house, typically operate at far lower power
levels, and thus produce RF exposures far
below the FCC safety limits.
4. What are the results of the research
done already?
The research done thus far has
produced conflicting results, and many
studies have suffered from flaws
in their research methods. Animal
experiments investigating the effects of
radiofrequency energy (RF) exposures
characteristic of wireless phones have
yielded conflicting results that often
cannot be repeated in other laboratories.
A few animal studies, however, have
suggested that low levels of RF could
accelerate the development of cancer
in laboratory animals. However, many of
the studies that showed increased tumor
development used animals that had
been genetically engineered or treated
with cancer causing chemicals so as to
be predisposed to develop cancer in the
absence of RF exposure. Other studies
exposed the animals to RF for up to 22
hours per day. These conditions are not
similar to the conditions under which
people use wireless phones, so we don’t
Safety Guidelines
17
know with certainty what the results of
such studies mean for human health.
Three large epidemiology studies have
been published since December 2000.
Between them, the studies investigated
any possible association between the
use of wireless phones and primary brain
cancer, glioma, meningioma, or acoustic
neuroma, tumors of the brain or salivary
gland, leukemia, or other cancers. None of
the studies demonstrated the existence of
any harmful health effects from wireless
phone RF exposures.
However, none of the studies can answer
questions about longterm exposures,
since the average period of phone use in
these studies was around three years.
5. What research is needed to decide
whether RF exposure from wireless
phones poses a health risk?
A combination of laboratory studies
and epidemiological studies of people
actually using wireless phones would
provide some of the data that are needed.
Lifetime animal exposure studies could
be completed in a few years. However,
very large numbers of animals would
be needed to provide reliable proof of
a cancer promoting effect if one exists.
Epidemiological studies can provide
data that is directly applicable to human
populations, but 10 or more years follow-
up may be needed to provide answers
about some health effects, such as
cancer.
This is because the interval between the
time of exposure to a cancer-causing
agent and the time tumors develop - if
they do may be many, many years. The
interpretation of epidemiological studies
is hampered by difficulties in measuring
actual RF exposure during day-to-day use
of wireless phones. Many factors affect
this measurement, such as the angle at
which the phone is held, or which model
of phone is used.
6. What is the FDA doing to find out
more about the possible health
effects of wireless phone RF?
The FDA is working with the U.S. National
Toxicology Program and with groups
of investigators around the world to
ensure that high priority animal studies
are conducted to address important
questions about the effects of exposure
to radiofrequency energy (RF). The FDA
has been a leading participant in the
World Health Organization International
Electromagnetic Fields (EMF) Project since
its inception in 1996. An influential result
18
of this work has been the development
of a detailed agenda of research needs
that has driven the establishment of
new research programs around the
world. The project has also helped
develop a series of public information
documents on EMF issues. The FDA
and the Cellular Telecommunications &
Internet Association (CTIA) have a formal
Cooperative Research and Development
Agreement (CRADA) to do research on
wireless phone safety. The FDA provides
the scientific oversight, obtaining input
from experts in government, industry,
and academic organizations. CTIA funded
research is conducted through contracts
with independent investigators. The initial
research will include both laboratory
studies and studies of wireless phone
users. The CRADA will also include a
broad assessment of additional research
needs in the context of the latest research
developments around the world.
7. How can I find out how much
radiofrequency energy exposure
I can get by using my wireless
phone?
All phones sold in the United States must
comply with Federal Communications
Commission (FCC) guidelines that limit
radiofrequency energy (RF) exposures.
The FCC established these guidelines in
consultation with the FDA and the other
federal health and safety agencies. The
FCC limit for RF exposure from wireless
telephones is set at a Specific Absorption
Rate (SAR) of 1.6 watts per kilogram
(1.6 W/kg). The FCC limit is consistent
with the safety standards developed by
the Institute of Electrical and Electronic
Engineering (IEEE) and the National
Council on Radiation Protection and
Measurement. The exposure limit takes
into consideration the body’s ability to
remove heat from the tissues that absorb
energy from the wireless phone and is set
well below levels known to have effects.
Manufacturers of wireless phones must
report the RF exposure level for each
model of phone to the FCC. The FCC
website (http://www.fcc.gov/oet/rfsafety)
gives directions for locating the FCC
identification number on your phone so
you can find your phone’s RF exposure
level in the online listing.
8. What has the FDA done to measure
the radiofrequency energy coming
from wireless phones?
The Institute of Electrical and Electronic
Engineers (IEEE) is developing a technical
Safety Guidelines
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