International Warranty
LIMITED WARRANTY
Except for any express warranty included within the packaging of a specific product, Legrand warrants all Nuvo
passive speaker products (henceforth referred to as the “Product”) to be free of defect in workmanship or materials
under normal conditions of use with a two-year limited warranty. This warranty applies to the original purchaser
only and is not transferable. This warranty is subject to the following additional conditions and exclusions:
• Defects caused by wear and tear, misuse, accidents, voltage excess, acts of nature (fire, flood, lightning, natural
disasters, etc.) or neglect are not covered by this warranty.
• Legrand does not warrant that the Product will operate error free or without interruption.
• The warranty does not cover consequential damages (including but not limited to loss of data or loss of income),
nor compensation for activities done by yourself, such as regular maintenance, installing firmware upgrades or
saving or restoring data.
• This warranty does not apply to problems caused by third party accessories or components.
This warranty will be void if:
a. The unit has been altered or modified.
b. The serial number has been removed or defaced.
c. The Product was not purchased from an Authorized Nuvo Dealer or Inter-Company Partner.
For Product purchased outside the U.S. or by non-U.S. customers, such warranty may be provided by an Authorized
Nuvo Dealer or Authorized Inter-Company Service Partner from whom the Product was originally purchased.
Authorized Nuvo Dealers can be found through the Legrand website at:
http://www.legrand.us/where-to-buy.aspx. For help finding an Inter-Company Partner, call 800-223-4162 or send
an email to technicalsupport@nuvotechnologies.net. Products purchased from or installed by unauthorized entities
are not covered by this Warranty.
In the unlikely event of a failure of the Product, a repair may be warranted. Such repair services may be provided
as per the expressed policies and practices of an Authorized Nuvo Dealer or Authorized Inter-Company Service
Partner. Where a repair is not possible or not commercially viable, Legrand may replace the product with a product
of similar functionality. After a repair or replacement, the warranty period will continue from the date of the original
purchase. Firmware upgrades that can be installed by the user him/herself are not considered repairs.
To be able to help you eiciently when you contact an Authorized Nuvo Dealer or Authorized Inter-Company
Service Partner, please have available:
• The product type or model number
• The proof-of-purchase (e.g. original invoice or cash receipt)
• The product serial number or production date code as specified on the product
This Warranty does not extend to Product which has been damaged or has failed as a result of abuse, neglect,
misuse, or as a result of any accident, disaster, overload caused by voltage inputs in excess of the rated maximum
for the Product, improper packing or shipping procedures, repair, or modification of the Product which has
not been authorized or approved by Legrand. The Warranty also excludes normal discoloration caused by
environmental conditions.