Whirlpool WED9620HC Le manuel du propriétaire

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Le manuel du propriétaire

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Use and Care Guide
Guide d’utilisation et d’entretien
Electronic Dryer
Sécheuse électronique
Para obtener acceso
al Manual de uso y
cuidado en español, o para
obtener información adicional
acerca de su producto, visite
www.whirlpool.com.
2
DRYER SAFETY
Table of Contents
DRYER SAFETY .......................................................................2
ACCESSORIES ........................................................................4
CHECK YOUR VENT SYSTEM FOR GOOD AIRFLOW ............5
CONTROL PANEL AND FEATURES ......................................... 6
CYCLE GUIDE .......................................................................... 7
USING YOUR DRYER ..............................................................9
ADDITIONAL FEATURES ........................................................12
DRYER CARE .........................................................................13
TROUBLESHOOTING – CONNECTIVITY ...............................15
INTERNET CONNECTIVITY GUIDE ........................................15
TROUBLESHOOTING ............................................................16
CONNECTED APPLIANCE REGULATORY NOTICES ............ 20
WARRANTY ............................................................................ 22
ASSISTANCE OR SERVICE ..................................... Back Cover
Table des matières
SÉCURITÉ DE LA SÉCHEUSE ...............................................23
ACCESSOIRES ......................................................................25
VÉRIFICATION D’UNE CIRCULATION D’AIR ADÉQUATE
POUR LE SYSTÈME D’ÉVACUATION ....................................26
TABLEAU DE COMMANDE ET CARACTÉRISTIQUES ..........28
GUIDE DES PROGRAMMES ..................................................29
UTILISATION DE LA SÉCHEUSE ...........................................31
CARACTÉRISTIQUES SUPPLÉMENTAIRES ..........................34
ENTRETIEN DE LA SÉCHEUSE .............................................35
DÉPANNAGE – CONNECTIVITÉ ............................................37
GUIDE DE CONNEXION INTERNET.......................................37
DÉPANNAGE ..........................................................................38
AVIS D’APPLICATION DE LA RÉGLEMENTATION
DE LA CONNEXION DES ÉLECTROMÉNAGERS ..................42
GARANTIE .............................................................................. 44
ASSISTANCE OU SERVICE ...........................Couverture arrière
3
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury, death, or property
damage.
Do not store or use gasoline or other ammable vapors and liquids in the vicinity of this
or any other appliance.
WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance.
Do not touch any electrical switch; do not use any phone in your building.
Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s
instructions.
If you cannot reach your gas supplier, call the re department.
Installation and service must be performed by a qualied installer, service agency, or
the gas supplier.
Clear the room, building, or area of all occupants.
4
ACCESSORIES
INSTALLATION & MAINTENANCE
ACCESSORIES
FACTORY CERTIFIED PARTS – these three
words represent quality parts and accessories
designed specically for your appliance.
Time tested engineering that meets
our strict quality specications.
FACTORY CERTIFIED PARTS
Accessories designed for your appliance:
Customize your new dryer with the following genuine
Whirlpool accessories. For more information on options
and ordering, call 1-866-698-2538 or visit us at:
www.whirlpool.com/accessories. In Canada, call
1-800-688-2002 or visit us at www.whirlpoolparts.ca.
Stack Kit
If space is at a premium, the stack kit
allows the dryer to be installed on top
of the washer.
15" Pedestal
Color-matched pedestal raises the dryer to
a more comfortable working height. The large
drawer provides convenient storage.
Drying Rack
The drying rack provides a
stationary drying surface for
items such as sweaters and
tennis shoes. See the
“Additional Features” section
for more information.
5
CHECK YOUR VENT SYSTEM FOR GOOD AIRFLOW
Good airow
Maintain good airow by:
n
Cleaning your lint screen before each load.
n
Replacing plastic or foil vent material
with 4" (102 mm) diameter heavy, rigid
vent material.
Good
Better
n
Using the shortest length of vent possible.
n
Using no more than four 90° elbows in a vent system;
each bend and curve reduces airow.
n
Removing lint and debris from the exhaust hood.
n
Removing lint from the entire length of the vent system
at least every 2 years. When cleaning is complete, be
sure to follow the Installation Instructions supplied with
your dryer for nal product check.
n
Clearing away items from the front of the dryer.
Use automatic cycles for better fabric care and energy savings
Using automatic (not timed) cycles, the drying air temperature and moisture levels are sensed in the load. This sensing process
occurs throughout the entire drying cycle and turns off once the load reaches your selected dryness level. Using the Normal
dryness level provides the optimal energy savings.
When using Timed Dry/Quick Dry, the dryer runs for the amount of time you select, which can result in shrinkage, wrinkling,
and static due to overdrying. Use Timed Dry for the occasional damp load that needs a little more drying time or when using
the drying rack.
Tips for getting the best performance from your steam dryer
n
Results may vary depending on fabric. 100% cotton
garments with wrinkle-free nish may yield better results
than those without. 100% cotton items may require
additional touching up after cycles that use steam.
n
Use of a fabric softener sheet is not recommended with
cycles that use steam. It may cause temporary staining
on clothes.
n
Cycles that use steam are not recommended for items that
have been starched. Wash any starched or new garments
prior to using a cycle that uses steam.
n
The Steam Refresh cycle is best for smoothing out wrinkles
and reducing odors from loads consisting of dry items of
wrinkle-free cotton, cotton-polyester blend, common knits,
and synthetics.
Along with heat, dryers require good airow to efciently
dry laundry. Proper venting will reduce your drying times
and improve your energy savings. See the Installation
Instructions.
The venting system attached to the dryer plays a big
role in good airow. Blocked or crushed vents as well
as improper venting installation will reduce airow and
dryer performance.
Service calls caused by improper venting are not covered
by the warranty and will be paid by the customer, regardless
of who installed the dryer. To clean or repair venting, contact
a venting specialist.
EcoBoost
option
Touch to activate the EcoBoost
option, which allows you to increase your energy savings by using a slightly lower heat level.
For automatic cycles, the EcoBoost
option will increase drying times by approximately 40 minutes; the display will reect
this time.
EcoBoost
is only available on the Regular/Normal cycle and defaults on for that cycle. For optimal energy, turn on the
EcoBoost
option. For optimal time, turn off the EcoBoost
option. Not available on all cycles and settings.
6
CONTROL PANEL AND FEATURES
Not all features and cycles are available on all models.
NOTE: The control panel features a sensitive surface that responds to a light touch of your  nger. To ensure your selections are
registered, touch the control panel with your  ngertip, not your  ngernail. When selecting a setting or option, simply touch the
appropriate button.
1
3
2
6
5
74
POWER/CANCEL BUTTON
Touch to turn the dryer on or off or to a cancel a cycle.
HOME BUTTON
Touch this button and the LCD screen will show the
home screen, where you can select your cycle, settings,
and options.
FAVORITES BUTTON
Stores and accesses your favorite cycles, and also
accesses a history of recently run cycles.
LCD SCREEN
Use this screen to select cycle, settings, options, etc.
Swiping the screen gives access to  ve frequently run
cycles.
1
2
4
REMOTE ENABLE BUTTON
Download the Whirlpool
®
app and follow the instructions
to connect your dryer to your home Wi-Fi network. You
may also visit www.whirlpool.com/connect. In Canada,
visit www.whirlpool.ca/connect. After having connected
to Wi-Fi, press the REMOTE ENABLE button any time you
want to use the app. Pressing this button locks out the
LCD screen and you will be prompted with a message about
the dryer waiting for input from the app. To exit this mode,
press the REMOTE ENABLE button again.
TOOLS BUTTON
Touch this button to access the Tools screen. For more
information, see page 11.
START/PAUSE BUTTON
Touch and hold to start, or touch to pause a cycle. When
the dryer drum begins to move, release the START/PAUSE
button. Continuing to hold the Start/Pause button after the
dryer has started will cause the dryer to stop.
5
7
6
7
7
Temperature
LOW
Set Auto-Drying L...
NORMAL
Wrinkle Shield
OFF
What to Dry
REGULAR
How to Dry
NORMAL
4:28
0:45
.....
3
7
CYCLE GUIDE
How do you want to dry?
“How to Dry” Cycle Selection
Normal Wrinkle
Shield
Heavy Duty
Sanitize*
Timed Dry Quick Dry
Regular
Automatic
Sensor Cycle
stops when
dryness level
is reached.
High Heat
longer cycle
Automatic
Sensor Cycle
stops when
dryness level
is reached.
Hot High
Heat
Used to
kill 99.9%
of three
common
bacteria.
Set amount
of dry time
Dryer runs for
the amount of
time selected.
Set amount
of dry time
Dryer runs for
the amount of
time selected.
What do you
want to dry?
“What to Dry”
Cycle Selection
Baby Clothes
Regular
R
Pajamas
R
Handkerchiefs
a R
T-Shirts
R
Sweatshirts
a R
Jeans
a R
Cotton Drapes
R
Machine Wash Curtains
R
Tablecloth
R a
Business Casual
R
No-Iron Fabrics
R
Bras
Delicates
a R
Fabric Shower Curtain
R
Lingerie
a R
Sheers
R
Undergarments
a R
Wool
R
Dress Shirts/Pants
a R
Blankets
Bulky Items
R a
Fabric Rugs
R
Heavy Drapes
a R
Coats and Jackets
a R
Comforters
R a
Pet Bedding
a R
Pillows – Fiber Fill
a R
Sheets
R a
Sleeping Bags
R
Stuffed Animals
R
Your dryer has a unique user interface to help you select the best cycle you need for your load. The “What to Dry” “How to Dry” layout
guides you to the optimal cycle in two easy steps:
1. First determine what items are in the load that you are trying to dry. Use that to guide your “What to Dry” selection.
2. Then determine how you want the dryer to dry them by selecting the appropriate “How to Dry” selection. Modiers are preset for the
items being dried, but can be changed if desired.
To get the most energy savings and enhanced fabric care from your dryer, use the automatic cycles. These cycles measure the drying
air temperature and moisture levels to turn the dryer off once the load reaches the selected dryness level. Dryer performance and
results may vary with service voltage less than 240.
For best fabric care, choose the cycle that
best ts the load being dried.
R – Recommended Cycle
a – Alternate Cycle
Blank – Cycle is available but not optimal
* Extended high-heat drying cycle intended to help sanitize items such as sheets and towels. This cycle is not recommended for all
fabrics. For best results, this cycle should be run to completion to ensure sanitization. Do not interrupt cycle.
8
How do you want to dry?
“How to Dry” Cycle Selection
Normal Wrinkle
Shield
Heavy Duty
Sanitize*
Timed Dry Quick Dry
Regular
Automatic
Sensor Cycle
stops when
dryness level
is reached.
High Heat
longer cycle
Automatic
Sensor Cycle
stops when
dryness level
is reached.
Hot High Heat
Used to kill
99.9% of
three
common
bacteria.
Set amount of
dry time
Dryer runs for
the amount of
time selected.
Set amount of
dry time
Dryer runs for
the amount of
time selected.
What do you
want to dry?
“What to Dry”
Cycle Selection
Cotton Undergarments
Whites
R a
White Napkins
R a
Athletic
Colors
R a
Performance Wear
R a
Colored Napkins
R a
Dish Cloths
Towels
a R a
Towels
a R a
Non-rubber-lined Rugs
R
Feather Pillows
Air Only
R a
Plastic Shower Curtains
R a
Rubber and Rubber-
backed Rugs and Mats
R a
Vinyl Tablecloths
R a
For best fabric care, choose the cycle that
best ts the load being dried.
R – Recommended Cycle
a – Alternate Cycle
Blank – Cycle is available but not optimal
* Extended high-heat drying cycle intended to help sanitize items such as sheets and towels. This cycle is not recommended for all
fabrics. For best results, this cycle should be run to completion to ensure sanitization. Do not interrupt cycle.
NOTE: Government energy certications for this model were based on the Regular + Normal Cycle, Highest Temperature Setting,
Normal Dryness Level, EcoBoost
On. The as-shipped defaults were the same as the Government Energy Certication Settings
except the default Temperature Setting of Medium was adjusted to the Highest Temperature Setting.
9
3.
Touch POWER/CANCEL
Touch POWER/CANCEL to turn on the dryer.
To cancel a cycle in progress, touch POWER/CANCEL or
touch the “X” on the touch screen to the right of the estimated
time remaining. To con rm cancellation of the cycle, touch
“PROCEED” on the touch screen.
USING YOUR DRYER
1.
Clean the lint screen
Clean the lint screen before each load. Pull the lint screen
straight up. Roll lint off the screen with your  ngers. Do
not rinse or wash screen to remove lint. Wet lint is hard
to remove. Push the lint screen  rmly back into place.
For additional cleaning information, see “Dryer Care.”
2.
Load the dryer
Open the door by pulling on the handle. Place laundry in the
dryer. Add a dryer sheet to wet load, if desired. Close the door.
IMPORTANT: Do not tightly pack the dryer. Items need
to tumble freely. Tightly packing can lead to poor drying
performance and may increase wrinkling and tangling.
WARNING: To reduce the risk of  re, electric shock, or injury
to persons, read the Important Safety Instructions before
operating this appliance.
Check Vent
This pop-up screen will show
the status of air ow through
the dryer and the dryer vent
system for the dryer’s life.
This feature is available
during Automatic and Steam
Cycles only. During the sensing
phase at the beginning of the cycle, the Check Vent screen will
display if a blocked vent or low air ow issue is detected. This
pop-up screen will remain for the entire cycle. Should the Check
Vent pop-up screen display, refer to the “Troubleshooting”
section for potential solutions to the issue.
The pop-up screen will be cleared when selecting a new cycle,
touching Power/Cancel, or opening the door after the cycle has
completed. Although the pop-up screen will be cleared at the
beginning of a cycle, it will continue to display during the cycle
unless the root cause is resolved.
NOTE: The dryer will continue to operate even while the pop-up
screen is displayed, but poor air ow can impact dry times and
overall performance. For more information on maintaining good
air ow, see “Check Your Vent System for Good Air ow.” If there
are other error issues during a cycle, the Check Vent pop-up
screen will not be displayed. See the “Troubleshooting” section.
CHECK VENT
!
Appliance detects a reduced air
flow.
Please check the vent and clean it
for a better performance.
OKAY
10
First select a cycle from the “What to Dry” (automatic cycles)
options; then select a “How to Dry” option to get the best
combination cycle available for the type of items you are
going to dry. Y
ou may also select the Sanitize cycle for a long,
high-heat cycle which has been proven to reduce household
bacteria. The Sanitize cycle overrides previous selections and
cannot be modi ed. See “Cycle Guide” for cycle details. Not
all cycles are available on all models.
Automatic Cycles
You can select a different dryness level, depending on your
load. Touch SET AUTO-DRYING LEVEL, then touch the screen
to choose between More, Normal, or Less to adjust the
dryness level at which the dryer will shut off. Dryness level
can be changed in the  rst 5–8 minutes of the cycle.
Automatic cycles give the best drying in the shortest time.
Drying time varies based on fabric type, load size, and
dryness setting.
NOTE: Automatic cycles will give you up to four temperatures
to adjust, depending on the “What to Dry” or “How to Dry”
selections that have been made.
Timed Dry Cycle
When you select Timed Dry, the default time appears in
the display. To change the drying time, touch TIMED DRY
or QUICK DRY, then touch the screen to choose a new
drying time.
The default temperature may be changed by touching
TEMPERATURE, then touching the screen to adjust the
temperature.
Wrinkle Shield
The Wrinkle Shield
option will periodically tumble the load
after the end of the cycle for up to 150 minutes. Touch
WRINKLE SHIELD option, then touch “ON” to activate this
option. Wrinkle Shield
option may be ended at any time by
touching the
“X” on the touch screen to the right of the estimated time
remaining.
From the home screen, touch the Options icon (at upper right
of screen) and the Options screen will show Static Reduce,
Damp Dry Signal, and/or EcoBoost
(depending on cycle).
NOTE: Not all options and settings are available with all cycles.
Damp Dry Signal
Touch to turn the Damp Dry Signal on or off. When selected,
a series of beeps will sound when the load is damp, but not
completely dry. This will allow you to take clothes out of the
load that do not need to dry completely. This option is available
on some cycles. The Damp Dry Signal is selected as a default
for the Bulky Items/Normal, Bulky Items/Wrinkle Control, and
Bulky Items/Heavy Duty cycles, as a reminder to manually
reposition bulky loads midway through the cycle.
Static Reduce (on some models)
Touch to add the Static Reduce option to selected
automatic cycles. The dryer will automatically tumble,
pause, and introduce a small amount of moisture
into the load to help reduce static. This option adds
approximately 3 minutes to the total cycle time.
EcoBoost
Option
Touch to activate the EcoBoost
option, which allows you
to increase your energy savings by using a slightly lower heat
level. This will increase drying times. The EcoBoost
option
is only available on the Regular/Normal cycle and defaults on.
4.
Select cycle and modi ers
Temperature
LOW
Set Auto-Drying L...
NORMAL
Wrinkle Shield
OFF
What to Dry
REGULAR
How to Dry
NORMAL
4:28
0:45
5.
Select any additional options
11
7.
Touch and hold START/PAUSE
to begin cycle
Touch and hold START/PAUSE to begin the cycle.
8.
Remove garments promptly
after cycle is  nished
Promptly remove garments after cycle has completed
to reduce wrinkling. You can also save the last run cycle
as a favorite by touching the (FAVORITES) button.
6.
Use Tools button to change
other settings, if desired
The Tools button gives access to many other settings, utility
cycles, preferences, and information. Touch the TOOLS button
to access the Tools screen, which contains the following
(you will need to scroll down with your  nger to access
all of the selections).
Control Lock
Press this icon to lock the controls. Swipe up to unlock.
Mute
Press this icon to mute or unmute sounds.
Utility Cycle
Steam Refresh
Select Steam Refresh to reduce odors and light wrinkles in
dry loads consisting of wrinkle-free cotton, cotton-polyester
blends, common knits, and synthetics. If you will be unable
to remove a load immediately, touch WRINKLE SHIELD to
add up to 150 minutes of periodic tumbling. You may select
the + Steam setting to add a short steam cycle after
60 minutes to help smooth out wrinkles.
Preferences
Press to access Times and Dates, Sound Volume, Display
Settings, and Regional. Follow the screen prompts.
WiFi
Press to access Connect to Network, SAID Codes,
Mac Address, and WiFi. Follow the screen prompts.
Info
Press to access Service & Support, Store Demo Mode,
Restore Factory, WiFi Terms and Conditions, and Software
Terms and Conditions. Follow the screen prompts.
/ / / / / / / /
12
ADDITIONAL FEATURES
USING THE DRYING RACK
Use the drying rack for items that you do not want to tumble
dry, such as sweaters and tennis shoes. When you use
the drying rack, the drum continues to turn, but the rack
remains stationary.
The drying rack is intended for use with the Timed Dry cycles
only. The drying rack cannot be used with automatic cycles.
To use the drying rack:
IMPORTANT: Do not remove the lint screen.
1. Open dryer door.
USING THE DRYING RACK (cont.)
2. Align the two hooks on the front of the drying rack
with the holes in the dryer door opening and press
down fully into holes. Rest the rear support on the
dryer back ledge.
3. Place wet items on top of the drying rack. Allow space
around items for air to circulate. The drying rack does
not move, but the drum will rotate; be sure to leave
adequate clearance between items and the inside of
the dryer drum. Make sure items do not hang over the
edges or between drying rack grille.
4. Close the door.
5. Select a Timed Dry/Air Only, or Low Temperature cycle.
Items containing foam, rubber, or plastic must be dried
on a clothesline or by using the Air Only setting.
6. When the cycle is selected, the Estimated Time
Remaining display shows the default time. You can
change the actual time in the cycle by increasing or
decreasing the cycle time.
7. Start the dryer.
NOTE: Check the lint screen and remove any lint
accumulated from items dried on the drying rack
after the cycle is  nished.
13
CLEANING THE LINT SCREEN
Every-load cleaning
The lint screen is located in the door opening of the dryer.
Clean the lint screen before each load. A screen blocked
by lint can increase drying time.
To clean:
1. Pull the lint screen straight up. Roll lint off the screen
with your  ngers. Do not rinse or wash screen to remove
lint. Wet lint is hard to remove.
2. Push  rmly back into place.
IMPORTANT:
n
Do not run the dryer with the lint screen loose,
damaged, blocked, or missing. Doing so can cause
overheating and damage to both the dryer and fabrics.
n
If lint falls off the screen into the dryer during removal,
check the exhaust hood and remove the lint. See
“Venting Requirements” in the Installation Instructions.
As-needed cleaning
Laundry detergent and fabric softener residue can build
up on the lint screen. This buildup can cause longer
drying times for your clothes, or cause the dryer to stop
before your load is completely dry. The screen is probably
clogged if lint falls off while the screen is in the dryer.
Clean the lint screen with a nylon brush every 6 months,
or more frequently, if it becomes clogged due to a residue
buildup.
To wash:
1. Roll lint off the screen with your  ngers.
2. Wet both sides of lint screen with hot water.
3. Wet a nylon brush with hot water and liquid detergent.
Scrub lint screen with the brush to remove residue
buildup.
4. Rinse screen with hot water.
5. Thoroughly dry lint screen with a clean towel.
Reinstall screen in dryer.
DRYER CARE
CLEANING THE DRYER LOCATION
Keep dryer area clear and free from items that would
block the air ow for proper dryer operation. This includes
clearing piles of laundry in front of the dryer.
CLEANING THE DRYER INTERIOR
To clean dryer drum:
1. Use a mild hand dish detergent mixed at a low
concentration with very warm water, and rub with
a soft cloth.
2. Rinse well with a wet sponge or towel.
3. Tumble a load of clean clothes or towels to dry drum
OR
Use a micro ber cloth and hot water in a spray bottle
to clean the drum and a second micro ber towel to dry.
NOTE: Garments that contain unstable dyes, such as
denim blue jeans or brightly colored cotton items, may
discolor the rear of the dryer interior. These stains are
not harmful to your dryer and will not stain future loads
of clothes. Dry unstable dye items inside out to avoid
transfer of dye.
REMOVING ACCUMULATED LINT
From inside the dryer cabinet
Lint should be removed every 2 years, or more often,
depending on dryer usage. Cleaning should be done by a
quali ed appliance servicer or ventilation system cleaner.
From the exhaust vent
Lint should be removed every 2 years, or more often,
depending on dryer usage.
14
SPECIAL INSTRUCTIONS
FOR STEAM MODELS
Water Inlet Hose
Replace inlet hose and hose screen after 5 years of use
to reduce the risk of hose failure. Periodically inspect and
replace inlet hose if bulges, kinks, cuts, wear, or leaks
are found.
When replacing your inlet hose, record the date
of replacement.
To Winterize the Dryer
1. Unplug dryer or disconnect power.
2. Shut off water faucet.
3. Disconnect water inlet hose from faucet and drain.
To Use the Dryer Again
1. Flush water pipes. Reconnect water inlet hose to faucet.
Turn on water faucet.
2. Plug in dryer or reconnect power as described in the
Installation Instructions.
NON-USE, STORAGE, AND MOVING CARE
Steam models only: Install and store your dryer where it
will not freeze. Because some water may stay in the hose,
freezing can damage your dryer. If storing or moving your
dryer during freezing weather, winterize it.
Non-Use or Storage Care
If you will be on vacation or not using your dryer
for an extended period of time, you should:
1. Unplug dryer or disconnect power.
2. Clean lint screen. See “Cleaning the Lint Screen.
3. Turn off the water supply to the dryer. This helps to
avoid unintended  ooding (due to a water pressure
surge) while you are away.
Moving Care
For power supply cord-connected dryers:
1. Unplug the power supply cord.
2. Gas models only: Close shut-off valve in gas supply line.
3. Gas models only: Disconnect gas supply line pipe and
remove  ttings attached to dryer pipe.
4. Gas models only: Cap the open fuel supply line.
5. Steam models only: Shut off water faucet.
6. Disconnect the water inlet hose from faucet, then drain
the hose. Transport hose separately.
7. Make sure leveling legs are secure in dryer base.
8. Use tape to secure dryer door.
For direct-wired dryers:
1. Disconnect power.
2. Disconnect wiring.
3. Steam models only: Shut off water faucet.
4. Steam models only: Disconnect the water inlet hose from
faucet, then drain the hose. Transport hose separately.
5. Make sure leveling legs are secure in dryer base.
6. Use tape to secure dryer door.
Reinstalling the Dryer
Follow the Installation Instructions to locate, level, and
connect the dryer.
15
TROUBLESHOOTING — CONNECTIVITY
First try the solutions suggested here or visit our website at www.whirlpool.com/owners (in Canada www.whirlpool.ca/owners).
If you experience Possible Causes Solution
Dryer is not connected
to home Wi-Fi router:
The dryer may be in standby mode. Touch the POWER/CANCEL button on the dryer.
The dryer has never been connected
to the home Wi-Fi router.
See the Whirlpool
®
app.
Lost connection to home Wi-Fi router. Check whether the router is on and working with other
computers or devices in the home (able to access the internet).
Weak signal strength or signal
interference between the dryer
and router.
Try to place the wireless router closer to the dryer. It may be
necessary to install a Wi-Fi range extender.
Dryer is connected to
home Wi-Fi router, but
Whirlpool
®
app or
Smart Grid functions
do not work
User account has not been properly
set up, or the dryer has not been
registered in an account.
See the Whirlpool
®
app for account setup and dryer registration
instructions.
Verify that the dryer is paired with your account in the app.
Verify correct e-mail address, mobile number, and notication
preferences.
Get the App and Get Connected
With your mobile device, get the app, connectivity setup instructions, terms of use, and privacy policy at:
www.whirlpool.com/connect
In Canada, visit
www.whirlpool.ca/connect
IMPORTANT: Proper installation of your appliance prior to use is your responsibility. Be sure to read and follow the Installation Instructions
that came with your appliance.
Connectivity requires Wi-Fi and account creation. App features and functionality subject to change. Data rates may apply. If you have any
problems or questions, call Whirlpool Corporation Connected Appliances at 1-866-333-4591.
You Will Need:
SET UP
A home wireless router supporting Wi-Fi, 2.4Ghz with WPA2 security. If you are unsure of your router’s capabilities,
refer to the router manufacturer’s instructions.
The router to be on and have a live internet connection.
The 10-character Smart Appliance ID (SAID) code for your appliance. The SAID code is either printed on a label on the
appliance or can be found on the LCD screen. Refer to the appliance Use and Care Guide for the location.
Once installed, launch the app. You will be guided through the steps to set up a user account and to connect your appliance. If you have
any problems or questions, call Whirlpool Corporation Connected Appliances at 1-866-333-4591.
Internet Connectivity Guide
16
TROUBLESHOOTING
If you experience Possible Causes Solution
Dryer Operation
Dryer will not run Door not closed completely. Make sure the dryer door is closed completely.
Start/Pause touched with ngernail. Touch START/PAUSE with pad of nger.
Household fuse is blown or circuit
breaker has tripped.
There may be two household fuses or circuit breakers for the
dryer. Check that both fuses are intact and tight, or that both
circuit breakers have not tripped. Replace the fuses or reset
the circuit breaker. If the problem continues, call an electrician.
Incorrect power supply. Electric dryers require 240 volt power supply. Check with a
qualied electrician.
Wrong type of fuse. Use a time-delay fuse.
Dryer will not turn off Dryer door was opened prior
to the end of the Wrinkle Shield
option.
If you open the dryer door prior to the end of the Wrinkle
Shield
option, the dryer will go into Pause mode. You will need
to touch Power/Cancel to turn off or touch Start/Pause to
continue the Wrinkle Shield
option.
Dryer will not heat Household fuse is blown or circuit
breaker has tripped.
The drum may be turning, but you may not have heat. Electric
dryers use two household fuses or circuit breakers. Replace the
fuses or reset the circuit breaker. If the problem continues, call
an electrician.
Incorrect power supply. Electric dryers require 240 volt power supply. Check with a
qualied electrician.
Supply line valve not open. For gas dryers, make sure that the valve on the gas supply line
is open.
Unusual Noise
Humming or whining
noise with Steam cycle
selected (on some
models)
Water pump or water inlet valve
(depending on model) on dryer
is running.
The water pump on the dryer is used during the Steam function.
If the dryer has just been installed or unused for an extended
period, the pump may be louder and run longer. This is normal.
NOTE: The valve may make this noise even with no water line
connected.
Thumping noise Dryer hasn’t been used in a while. This is normal. The thumping sound should diminish after a few
minutes of use.
Rattling or vibrating noise A small object caught between the
edges of dryer drum.
Check the front and rear edges of the drum for small objects.
Clean out pockets before laundering.
Dryer isn’t properly leveled. The dryer may vibrate if not properly installed. See the
Installation Instructions. All four dryer feet should be in rm
contact with the oor.
Clothing is balled up in dryer. When balled up, the load will bounce, causing the dryer
to vibrate. Separate the load items and restart the dryer.
Clicking noise Gas valve operating. On gas dryers, you may hear the gas valve clicking as it opens
and closes. This is normal.
Dryer Results
Drying times are too
long and clothes are
not getting dry
Lint screen is clogged with lint. Clean lint screen before each load.
EcoBoost
option is on. For optimal dry times, turn off the EcoBoost
option.
For optimal energy, turn on the EcoBoost
option.
The exhaust vent or outside exhaust
hood is clogged with lint, restricting
air movement.
Run the dryer for 5–10 minutes. Hold your hand under the
outside exhaust hood to check air movement. If you do not feel
air movement, clean exhaust system of lint or replace exhaust
vent with heavy metal or exible metal vent. See the Installation
Instructions.
The exhaust vent is not the correct
length.
Check that the exhaust vent is not too long or has too many
turns. Long venting will increase drying times. See the
Installation Instructions.
The exhaust vent diameter is not the
correct size.
Use 4" (102 mm) diameter vent material.
First try the solutions suggested here or visit our website at www.whirlpool.com/owners
(in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call.
17
TROUBLESHOOTING
If you experience Possible Causes Solution
Dryer Results (cont.)
Drying times are too
long and clothes are not
getting dry (cont.)
The dryer is not level. Clothes not contacting the moisture sensors during automatic
cycles. See “Level Dryer” in the Installation Instructions.
The Air Only temperature setting has
been selected.
Select the correct temperature for the types of garments being
dried. See “Cycle Guide.”
The load is too large and heavy to dry
quickly.
Separate the load to tumble freely.
Fabric softener sheets are blocking
the grille.
The air outlet grille is just inside the door, behind the lint screen.
Check that it is not blocked by a fabric softener sheet.
Use only one fabric softener sheet, and use it only once.
The dryer is located in a room with
temperature below 45ºF (7ºC).
Proper operation of dryer cycles requires temperatures above
45ºF (7ºC).
The dryer is located in a closet. Closet doors must have ventilation openings at the top and
bottom of the door. The front of the dryer requires a minimum of
1" (25 mm) of airspace, and, for most installations, the rear of the
dryer requires 5" (127 mm). See the Installation Instructions.
Cycle time is too short The load may not be contacting the
sensor strips on automatic cycles.
Level the dryer. See the Installation Instructions. All four dryer
feet should be in rm contact with the oor.
Steam models only: Clothes are
coming out of the Steam Refresh
cycle with damp or wet spots.
Under certain environmental or installation conditions, you may
experience underdrying.
The automatic cycle is ending early. Change the dryness level setting on automatic cycles.
Increasing or decreasing the dryness level will change the
amount of drying time in a cycle.
Lint on load Lint screen is clogged with lint. Clean lint screen before each load.
Stains on load Improper use of fabric softener. Add dryer fabric softener sheets at the beginning of the cycle.
Fabric softener sheets added to a partially dried load can stain
your garments. Do not use fabric softener sheets with steam
cycles.
Stains on drum Loose dyes in clothes. Drum stains are caused by dyes in clothing (usually blue jeans).
These will not transfer to other clothing.
Loads are wrinkled The load was not removed from dryer
at the end of the cycle.
Steam models only: Select Steam Refresh cycle to tumble
the load with water and heat. This cycle is best for smoothing
out wrinkles and reducing odors from dry loads consisting of
wrinkle-free cotton, cotton-polyester blends, common knits,
and synthetics.
NOTE: Refer to garment care label instructions. Dry-clean-only
garments are not recommended.
The dryer was tightly packed. Dry smaller loads that can tumble freely. Results may also vary
depending on fabric type.
Steam models only: For steam
cycles, the water is not properly
connected with the dryer.
Steam models only: Make sure water is connected to the dryer.
Check that water inlet hose is connected to both the faucet
and dryer’s water inlet valve. Check that the water supply is
turned on.
First try the solutions suggested here or visit our website at www.whirlpool.com/owners
(in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call.
18
TROUBLESHOOTING
If you experience Possible Causes Solution
Dryer Results (cont.)
Odors Recent painting, staining, or
varnishing in the area where your
dryer is located.
Ventilate the area. When the odors or fumes are gone from the
area, rewash and dry the clothing.
Steam models only: For steam
cycles, the water is not properly
connected with the dryer.
Make sure water is connected to the dryer. Check that water
inlet hose is connected to both the faucet and dryer’s water inlet
valve. Check that the water supply is turned on.
Odors are left in garments after
wearing.
To remove odors left in garments after wearing, select Steam
Refresh. This cycle is best for reducing wrinkles and odors from
dry loads consisting of wrinkle-free cotton, cotton-polyester
blends, common knits, and synthetics.
Load too hot Load removed before cooldown
portion of cycle complete.
Allow the dryer to complete the cooldown portion of the cycle
before removing the load.
Using Timed Dry cycle with a high
temperature setting.
Select an automatic cycle with a lower heat setting to avoid
overdrying the load.
Dryer Displaying Code Message or Indicator Is Lit
“PF” (power failure) The drying cycle has been interrupted
by a power failure.
Touch POWER/CANCEL to clear the display.
“L2” Diagnostic Code
(low or no line voltage
condition)
There may be a problem with your
home power supply, keeping the
dryer’s heater from turning on.
The dryer will continue to run when this diagnostic code is
present. Touch any pad to clear the code from the display and
return to the estimated time remaining.
NOTE: This error will only show during the initial installation.
Try the following:
Check to see if a household fuse has blown or circuit breaker
has tripped. Electric dryers use two household fuses or
breakers. Replace the fuse or reset the circuit breaker.
Conrm that the power cord is properly installed. Refer to
the Installation Instructions for details.
Select a Timed Dry heated cycle and restart the dryer.
If the message persists, consult a qualied electrician.
“F# E#” (F1 E1, F3 E1,
etc.) variable service
codes
The dryer is in need of service. If a code beginning with an “F” appears in the display, alternating
between F# and E#, the dryer control has detected a problem
that requires service. Call for service.
First try the solutions suggested here or visit our website at www.whirlpool.com/owners
(in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call.
19
TROUBLESHOOTING
If you experience Possible Causes Solution
Dryer Displaying Code Message or Indicator Is Lit (cont.)
Check Vent pop-up
screen is displayed
The lint screen or vent is clogged;
the vent is crushed or kinked or has
too many turns.
The dryer will continue to run when this pop-up screen is
displayed. Try the following:
• Clean lint screen.
Check to see if the vent run from the dryer to the wall is
crushed or kinked.
Conrm that the vent run from the dryer to the wall is free of
lint and debris.
Conrm that the exterior vent exhaust hood is free of lint and
debris.
Conrm that your vent system falls within the recommended
run length and number of elbows for the type of vent you
are using. Refer to “Plan Vent System” in the Installation
Instructions for details.
• Select a Timed Dry heated cycle and restart the dryer.
If the pop-up screen displays, have your entire home venting
run cleaned.
Controls are locked The Control Lock is enabled. Touch the TOOLS button, go to Control Lock icon, and swipe up
to unlock the controls of the dryer.
First try the solutions suggested here or visit our website at www.whirlpool.com/owners
(in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call.
20
Connected Appliance Regulatory Notices
Federal Communications Commission
(FCC) Compliance Notice
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct
the interference by one of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interference that may cause undesired operation.
Changes or modications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.
RF Exposure Information
To comply with FCC/IC RF exposure requirements for mobile
transmitting devices, this transmitter should only be used or
installed at locations where there is at least 20 cm separation
distance between the antenna and all persons.
To comply with FCC/IC RF exposure limits for general
population/uncontrolled exposure, the antenna(s) used for this
transmitter must be installed to provide a separation distance of
at least 20 cm from all persons and must not be co-located or
operating in conjunction with any other antenna or transmitter.
Industry Canada (IC) Compliance Notice
This Device complies with Industry Canada License-exempt RSS
standard(s). Operation is subject to the following two conditions:
1. This device may not cause interference,
2. This device must accept any interference, including
interference that may cause undesired operation of the device.
Under Industry Canada regulations, this radio transmitter may
only operate using an antenna of a type and maximum (or lesser)
gain approved for the transmitter by Industry Canada. To reduce
potential radio interference to other users, the antenna type and
its gain should be so chosen that the equivalent isotropically
radiated power (e.i.r.p.) is not more than that necessary for
successful communication.
This radio transmitter IC: 10248A-XPWG3 has been approved by
Industry Canada to operate with the antenna types listed below with
the maximum permissible gain and required antenna impedance for
each antenna type indicated. Antenna types not included in this list,
having a gain greater than the maximum gain indicated for that type,
are strictly prohibited for use with this device.
To comply with FCC and Industry Canada RF radiation
exposure limits for general population, the antenna(s) used for
this transmitter must be installed such that a minimum separation
distance of 20 cm is maintained between the radiator (antenna)
and all persons at all times and must not be co-located or
operating in conjunction with any other antenna or transmitter.
Le présent appareil est conforme aux CNR d’Industrie Canada
applicables aux appareils radio exempts de licence. L’exploitation
est autorisée aux deux conditions suivantes :
(1) l’appareil ne doit pas produire de brouillage, et
(2) l’utilisateur de l’appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible
d’en compromettre le fonctionnement.
Antenna Maximum Permissible Required
Type Antenna Gain (dBi) Impedance (OHM)
Slot 1.76 50
Conformément à la réglementation d’Industrie Canada, le présent
émetteur radio peut fonctionner avec une antenne d’un type et
d’un gain maximal (ou inférieur) approuvé pour l’émetteur par
Industrie Canada. Dans le but de réduire les risques de brouillage
radioélectrique à l’intention des autres utilisateurs, il faut
choisir le type d’antenne et son gain de sorte que la puissance
isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l’intensité
nécessaire à l’établissement d’une communication satisfaisante.
Le présent émetteur radio IC : 10248A-XPWG3 a été approuvé par
Industrie Canada pour fonctionner avec les types d’antenne énumérés
ci-dessous et ayant un gain admissible maximal et l’impédance
requise pour chaque type d’antenne. Les types d’antenne non inclus
dans cette liste, ou dont le gain est supérieur au gain maximal indiqué,
sont strictement interdits pour l’exploitation de l’émetteur.
Pour satisfaire aux exigences de la FCC et IC d’exposition aux
radiofréquences, une distance de séparation de 20 cm ou plus
doit être maintenue entre cet appareil et des personnes lors de
fonctionnement du dispositif. Pour assurer la conformité des
opérations au plus près que cette distance n’est pas recommandée.
L’antenne utilisée pour ce transmetteur ne doit pas être co-localisés
en conjonction avec toute autre antenne ou transmetteur.
OEM Responsibilities to comply with FCC
and Industry Canada Regulations
The XPWG3 Module has been certied for integration into
products only by OEM integrators under the following conditions:
1. The antenna(s) must be installed such that a minimum
separation distance of 20 cm is maintained between the
radiator (antenna) and all persons at all times.
2. The transmitter module must not be co-located or operating
in conjunction with any other antenna or transmitter.
As long as the two conditions above are met, further transmitter
testing will not be required. However, the OEM integrator is
still responsible for testing their end-product for any additional
compliance requirements required with this module installed (for
example, digital device emissions, PC peripheral requirements, etc.).
IMPORTANT NOTE: In the event that these conditions cannot
be met (for certain congurations or co-location with another
transmitter), then the FCC and Industry Canada authorizations
are no longer considered valid and the FCC ID and IC
Certication Number cannot be used on the nal product.
In these circumstances, the OEM integrator will be responsible
for re-evaluating the end product (including the transmitter) and
obtaining a separate FCC and Industry Canada authorization.
End Product Labeling
The XPWG3 Module is labeled with its own FCC ID and IC
Certication Number. If the FCC ID and IC Certication Number are
not visible when the module is installed inside another device, then
the outside of the device into which the module is installed must also
display a label referring to the enclosed module. In that case, the nal
end product must be labeled in a visible area with the following:
“Contains Transmitter Module FCC ID: A5UXPWG3”
“Contains Transmitter Module IC: 10248A-XPWG3”
or
“Contains FCC ID: A5UXPWG3”
“Contains IC: 10248A-XPWG3”
The OEM of the XPWG3 Module must only use the approved
antenna(s), which have been certied with this module. The OEM
integrator has to be aware not to provide information to the end
user regarding how to install or remove this RF module or change
RF related parameters in the user manual of the end product.
The user manual for the end product must include
the following information in a prominent location:
“To comply with FCC and Industry Canada RF radiation
exposure limits for general population, the antenna(s) used for
this transmitter must be installed such that a minimum separation
distance of 20 cm is maintained between the radiator (antenna)
and all persons at all times and must not be co-located or
operating in conjunction with any other antenna or transmitter.”
Type Gain admissible L’impédance
d’antenne maximal d’antenne (dBi) requise (OHM)
À fentes 1,76 50
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