www.lg.com
SMART Hi-Fi
AUDIO
ENGLISH | SIMPLE MANUAL
To view the instructions of advanced features, visit http://www.lg.com and then
download Owner’s Manual.
Some of the content in this manual may differ from your unit.
The actual product may differ from the image.
HS8
Wireless Multi-room Sound Bar
MODEL
LAS855M
*MFL69135029*
ENGLISH
1 Getting Started
Getting Started 3
Getting Started
1
Safety Information
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC
SHOCK DO NOT REMOVE COVER (OR BACK) NO
USER-SERVICEABLE PARTS INSIDE REFER SERVICING
TO QUALIFIED SERVICE PERSONNEL.
This lightning ash with arrowhead
symbol within an equilateral
triangle is intended to alert the
user to the presence of uninsulated
dangerous voltage within the
product’s enclosure that may be of sucient
magnitude to constitute a risk of electric shock to
persons.
The exclamation point within an
equilateral triangle is intended
to alert the user to the presence
of important operating and
maintenance (servicing)
instructions in the literature accompanying the
product.
WARNING: TO PREVENT FIRE OR ELECTRIC SHOCK
HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN
OR MOISTURE.
WARNING: Do not install this equipment in a
conned space such as a book case or similar unit.
CAUTION: Do not use high voltage products
around this product. (ex. Electrical swatter) This
product may malfunction due to electrical shock.
CAUTION: The apparatus shall not be exposed to
water (dripping or splashing) and no objects lled
with liquids, such as vases, shall be placed on the
apparatus.
CAUTION: Do not block any ventilation openings.
Install in accordance with the manufacturer’s
instructions.
Slots and openings in the cabinet are provided for
ventilation and to ensure reliable operation of the
product and to protect it from over heating. The
openings shall be never be blocked by placing
the product on a bed, sofa, rug or other similar
surface. This product shall not be placed in a built-
in installation such as a bookcase or rack unless
proper ventilation is provided or the manufacturer’s
instruction has been adhered to.
NOTICE: For safety marking information including
product identication and supply ratings, please
refer to the main label on the bottom or the other
surface of the product.
For models using an adapter
Only use the AC adapter supplied with this device.
Do not use a power supply from another device or
another manufacturer. Using any other power cable
or power supply may cause damage to the device
and void your warranty.
CAUTION concerning the Power Cord
Most appliances recommend they be placed upon
a dedicated circuit;
That is, a single outlet circuit which powers only
that appliance and has no additional outlets or
branch circuits. Check the specication page of this
owner’s manual to be certain. Do not overload wall
outlets. Overloaded wall outlets, loose or damaged
wall outlets, extension cords, frayed power cords, or
damaged or cracked wire insulation are dangerous.
Any of these conditions could result in electric
shock or re. Periodically examine the cord of your
appliance, and if its appearance indicates damage
or deterioration, unplug it, discontinue use of the
appliance, and have the cord replaced with an
exact replacement part by an authorized service
center. Protect the power cord from physical or
mechanical abuse, such as being twisted, kinked,
pinched, closed in a door, or walked upon. Pay
particular attention to plugs, wall outlets, and
the point where the cord exits the appliance. The
Power Plug is the disconnecting device. In case of
an emergency, the Power Plug must remain readily
accessible.
This device is equipped with a portable battery or
accumulator.
Safety way to remove the battery from the
equipment: Remove the old battery or battery
pack, follow the steps in reverse order than
the assembly. To prevent contamination of the
environment and bring on possible threat to
human and animal health, the old battery or
the battery put it in the appropriate container
at designated collection points. Do not dispose
of batteries or battery together with other
waste. It is recommended that you use local,
free reimbursement systems batteries and
accumulators. The battery should not be exposed
to excessive heat such as sunshine, re or the like.
Getting Started4
Getting Started
1
IMPORTANT SAFETY NOTICE
The cord grip for the plug tted to this product is
built into the existing power cord as supplied. If,
for any reason you need to shorten the cord,
DO NOT RE-USE THE PLUG
A new plug must be used to ensure your
continued safety by securing the plug to the
power cord in accordance with Plug & Socket
Regulations 1994.
Declaration of Conformity
Hereby, LG Electronics European Shared Service
Center B.V., declares that this Wireless Multi-
room Sound Bar is compliant with the essential
requirements and other relevant provisions of
Directive 1999/5/EC. The complete Declaration of
Conformity may be requested through the following
postal address:
LG Electronics European Shared Service Center B.V.
European Standard Team
Krijgsman 1
1186 DM Amstelveen
The Netherlands
or can be requested at our dedicated DoC website:
http://www.lg.com/global/support/cedoc/cedoc#
This device is a 2.4 GHz and 5 GHz wideband
transmission system, intended for use in all EU
member states and EFTA countries, with indoor use
restriction for 5 GHz band. (5150 – 5250 MHz)
This device should be installed and operated with
minimum distance 20 cm between the device
and your body. And this phrase is for the general
statement for consideration of user environment.
Table of Contents 5
1
2
3
4
5
6
1 Getting Started
3 Safety Information
6 Unpacking
6 – Additional Information for some
accessories
7 Front panel
7 Rear panel
8 Remote control
2 Connecting to your TV
9 Connecting to your TV
9 – 1. Optical connection
9 – 2. HDMI (ARC) connection
9 – 3. Wireless LG Sound Sync
connection
3 Using Multi-Room
10 Multi-Room Network Setup
10 – Step 1. Home Network Requirement
11 – Step 2. Installing “Music Flow Player”
App and Media Server
12 – Step 3. Initial Multi-Room Setup
14 – Step 4. Add Speakers (Optional)
15 – Using the Bridge
16 Enjoying Multiple MUSICflow Product
16 – 1. Home Cinema Mode (Surround
Sound Mode)
16 – 2. Grouping Mode
16 – 3. L/R Stereo Mode
4 Using External device
17 Using External device
17 – 1. HDMI Input connection
17 – 2. PORTABLE IN connection
17 – 3. BLUETOOTH® connection
5 Troubleshooting
18 Troubleshooting
6 Appendix
22 Mounting the main unit on a wall
23 About Status LED’s Condition
23 Specification
23 OPEN SOURCE SOFTWARE
NOTICE
Table of Contents
Some of the content in this manual may dier from Music Flow Player app depending on the
application’s version.
Getting Started6
Getting Started
1
Unpacking
y
When mounting this unit on a wall, refer to page 22.
Simple Manual
Optical cable
LAN cable
Wall bracket
install guide
Remote Control and
Batteries
Subwoofer
Additional Information for some accessories
Adapter and
power cord
y
Depending on the region, the supplied accessories may dier.
Foot
y
Raises the height by attaching them.
y
If your TV is an LG OLED TV (Model: 55EG9600,
65EG9600), installing the supplied feet is not
recommended.
Wireless subwoofer connection
1. Connect the power cord of the main unit and the wireless subwoofer to the outlet.
2. Turn them on and the wireless subwoofer will be automatically connected. When the connection is
completed, you can see the green LED on the subwoofer.
If you have trouble to connect the wireless subwoofer, refer to page 18.
Subwoofer
Foot
Unit
Wall brackets and
screws
Cable ties
Cable holder
Getting Started 7
Getting Started
1
A
Display window
B
LED indicator: Shows connection status.
(Page 23)
y
White (blinking): waiting for network
connection
y
White (staying on): network connection is
completed.
y
White (Dimmed): standby mode with
network connection.
y
Green (staying on): the rst group was set.
y
Red (staying on): standby mode without
network connection
C
Remote sensor
D
The buttons are located on the rear.
Front panel
A
1/!
(Standby/On)
F (Function): Selects the function and input
source. (OPTICAL / HDMI IN / WI-FI / Bluetooth /
PORTABLE)
-
/
+ (Volume)
(Wi-Fi): Connects initial MUSICflow
product to your network wirelessly.
(Add): Adds the additional MUSICflow
product to your network.
(In case that one or more MUSICflow product is
connected.)
B
DC IN (AC adapter input)
C
S/W download connector (For service only)
D
HDMI IN / OUT (TV ARC) connector : Connect
to HDMI IN (ARC) on TV.
E
ETHERNET (LAN) port
F
PORTABLE IN connector
G
OPT. IN connectors
Rear panel
Getting Started8
Getting Started
1
Remote control
Battery Installation
Remove the battery cover on the rear of the
Remote Control, and insert two R03 (size AAA)
batteries with and matched correctly.
• • • • • • • • • •
a
• • • • • • • • •
1
(Power) : Switches the unit ON or OFF (standby
mode).
FUNC (Function): Selects the function and the
input source. (OPTICAL / HDMI IN / WI-FI / Bluetooth
/ PORTABLE)
(Mute) : Mutes the sound.
OPTICAL : Changes input source to OPTICAL
directly.
SOUND EFFECT : Selects a sound eect mode.
: Adjusts sound level of Treble, Bass and Sub-
woofer.
+/- (VOL): Adjusts speaker volume.
• • • • • • • • • •
b
• • • • • • • • •
REPEAT : Listen to your music repeatedly.
C/V
(Skip) : Skips Fast backward or Forward.
dM
(Play/Pause) : Starts playback or pauses
playback.
You can use these playback buttons after
play music by “Music Flow Player” App or PC
software.
,
Note
INFO : Displays the input source information.
• • • • • • • • • •
c
• • • • • • • • •
DRC : Turns on or o DRC function.
y
DRC (Dynamic Range Control) : Make the sound
clear when the volume is turned down (Dolby
Digital only).
(Night mode) : Set Night mode to On to reduce
the sound intensity and improve neness and
softness.
AUTO VOL : Turns on or o the AUTO VOLUME
mode.
y
When the output sound is too loud or too low,
press this button on the remote control. So you
can enjoy the sound with appropriate levels.
AV SYNC : Synchronizes the audio and video.
y
When receiving audio signals from TV, sound
and images may not be matched. In the case,
this function can adjust the delay time.
y
Press AV SYNC then Use
C/V
to control
the time which you can set at between 0 and
300 ms.
SLEEP : Sets the system to turn o automatically at
a specied time.
AUTO POWER : Turns on or o AUTO POWER
function.
y
If your TV or an external device is connected to
Optical Input connector(s) on the unit and when
you turn on your TV or an external device, this
unit recognizes the input signal and selects the
optical function. You can hear the sound from
your device.
2 Connecting to your TV
Connecting to your TV 9
Connecting to your TV
2
Connecting to your TV
Make one of the following connections, depending on the capabilities of your TV among Optical, HDMI or
Wireless connection.
1. Optical connection
1. Connect the OPT. IN jack on the unit to OPTICAL OUT jack on the TV using an OPTICAL cable.
2. Set up the sound output of TV to OPTICAL output. (For details, reference your TV user manual.)
Note: If your LG TV is supported LG Sound Sync (LG TV with the logo). Set up the sound
output of TV to LG Sound Sync (Optical). (For details, reference your TV user manual.)
3. Set the input source of this unit to OPTICAL using OPTICAL or FUNC button.
2. HDMI (ARC) connection
If you connect this unit to a TV that supports HDMI CEC and ARC (Audio Return Channel), you can enjoy the
TV audio through the speakers of this unit without connecting the optical cable.
1. Connect the HDMI OUT (TV ARC) jack on the unit to HDMI IN (ARC) jack on the TV using an HDMI cable
(Type A, High speed HDMI™ Cable with Ethernet).
TV : HDMI IN (ARC) Sound Bar : HDMI OUT (TV ARC)
OUT
(ARC)
IN
2. Set up the sound output of TV to HDMI (ARC). (For details, reference your TV user manual.)
3. ARC function is automatically selected when ARC signal comes in from TV, no matter what kind of the
function you are using.
3. Wireless LG Sound Sync connection
If you connect this unit to a TV that supports LG Sound Sync (LG TV with the logo), you can enjoy
the TV sound with wireless connection.
1. Turn on the unit and set the input source of this unit to LG TV function using FUNC button.
2. Set up the sound output of TV to LG Sound Sync (Wireless). (For details, reference your LG TV user
manual.) “PAIRED” appears on the display window for about 3 seconds and then you can see “LG TV” on
the display window if connecting normally between this unit and your TV.
About
You can control some functions of this unit by your TV’s remote control with LG Sound Sync. It is compatible
with the LG TV that is supported LG Sound Sync. Make sure of the LG Sound Sync logo on your TV.
3 Using Multi-Room
Using Multi-Room10
Using Multi-Room
3
Multi-Room Network Setup
Step 1. Home Network Requirement
a
b
c
d
a
Make sure that wireless network environment using a router is installed at your home. The home router
should be connected to the internet.
b
Connect your smart device to your home network.
c
Connect the speaker to the power supply.
d
If you want to enjoy the music on media server (PC, Mac or Network Storage), connect the media server
to your home network.
.
Caution for Home Network Requirement
y
MUSICow system communicates over both 2.4 GHz and 5 GHz home network supporting 802.11b/g/n
wireless technology.
y
Wireless signal interference may lead to disconnection of network or stopping playback.
y
Depending on the speed of your network, playback of online contents may not work well.
y
Network connection may not be made with some routers (or modem) from certain internet
communication service providers. In such case, purchase a router from general market and use.
y
Because of a rewall on your PC, Music Flow PC Software may not work well. In this case, disable all your
rewalls and try to connect again. Refer to your rewall’s instruction or website.
Using Multi-Room 11
Using Multi-Room
3
Step 2. Installing “Music Flow Player” App and Media Server
Installing “Music Flow Player” App
Download “Music Flow Player” on the Apps Store or Google Play Store.
A B
OR
A
Type “Music Flow Player” in the search bar and tap “Search”.
B
Scan the QR code using the scanning application.
,
Note for “Music Flow Player” App
y
Depending on the device, “Music Flow Player” app may not work.
y
Music Flow Player app will be available in version of the software as follow;
Android O/S : Ver 4.0 (ICS) (or later)
iOS O/S : Ver 6.0 (or later)
Installing Media Server software on your PC or Mac
Media server software allows you to access audio les stored in media server (PC, Mac or Network storage)
and enjoy them on your speaker via home networking. On www.lg.com website, type model name in the
search bar and nd media server software on support tab.
y
Windows : Music Flow PC Software
y
Mac OS : Nero MediaHome 4 Essentials
,
Note for using Media Server
y
On your PC or Mac, you must share the folder contained Audio content to play them on MUSICow
system.
y
On your NAS Device, you must also need to change the settings of your NAS device to ensure that DLNA
server is enabled.
y
On your Firewall software, you may also need to change the settings of your rewall software to ensure
that Windows le sharing is not blocked.
Using Multi-Room12
Using Multi-Room
3
Step 3. Initial Multi-Room Setup
When installing the MUSICow product for the rst time, you can choose two types of connection as below.
Option 1. Wired connection (MUSICflow Mesh Network Connection)
Connect the one of MUSICow products (sound bar, speaker or bridge) to the home router using LAN cable.
Then you can connect the additional MUSICow products (Optional) to your home network wirelessly
(MUSICow Mesh Network). Refer to “Step 4. Add Speakers (Optional)” on page 14.
If you have a bridge
Bridge (Wired Connection)
à
Sound bar (Add speaker)
à
Other speakers (Add speaker)
If you do not have a bridge
Sound bar (Wired Connection)
à
Other speakers (Add speaker)
LAN Cable
Simple Setup Guide (Wired Connection)
1. Ensure that your smart device is connected to your Wi-Fi network.
2. Select the product you want to connect.
3. Launch Music Flow Player App and follow “Wired Connection” instructions on set-up wizard.
4. Connect LAN cable from router to any one of MUSICflow product (sound bar, speaker or bridge).
5. Power on the MUSICflow product and wait until you see a white LED become solid.
6. If you install successfully, update speaker software to the latest:
[Home
à
Settings
à
Version Info.]
m Tip
Separated from the router’s Wi-Fi environment, composes wireless network among MUSICow products.
Using MUSICow mesh network, Wireless coverage is expanded, which oers stable music streaming service.
In the below case, MUSICow Mesh Network connection is recommended.
1. When the Wi-Fi coverage cannot reach whole house because home router performance is unstable.
(In case that your home router supports only 802.11 b/g 2.4 GHz.)
2. When you want to enjoy MUSICflow system in stable wireless network environment.
3. When you want to use in below mode.
1) Multi-Room & Group-play Mode
2) Home Cinema Mode
3) Hi-Fi (24 bit/192 kHz) Mode : When you enjoying the high-quality audio source (ex: flac)
Using Multi-Room 13
Using Multi-Room
3
Option 2. Wireless connection (Standard Wireless Connection)
When the wired connection is unavailable between MUSICow products and home router, MUSICow
product oers music streaming service within home router’s Wi-Fi coverage.
Connect the one of MUSICow products(sound bar or speaker) to the home router wirelessly.
(Option)
Then you can connect the additional MUSICow products to your home Wi-Fi network wirelessly.
Refer to “Step 4. Add Speakers (Optional)” on page 14.
Wireless signal
Simple Setup Guide (Wireless Connection)
1. Ensure your smart device is connected to your Wi-Fi network.
2. Select the product you want to connect.
3. Launch Music Flow Player App and follow “Wireless Connection” instructions on set-up wizard.
4. Press (Wi-Fi Setup icon) button at the back or top of the MUSICflow product (sound bar, speaker or
bridge).
5. Check if the network indicator LED is blinking in a white and red color.
6. Please input the password of Home Router for connecting MUSICflow product to home router.
If you have iOS device, you must take the three steps below
6-1. Press home button of iOS device and go to [Settings].
If you can select “MusicFlow_Setup” in Wi-Fi settings. The App and MUSICflow product will be
connected.
6-2. Move to Music Flow Player App and input the password of home router for connecting MUSICflow
product to home router.
6-3. Press home button of iOS device and go to [Settings].
Reconnect to your Home Wi-Fi network. And move to Music Flow Player App again.
7. If you install successfully, update speaker software to the latest:
[Home
à
Settings
à
Version Info.]
,
Note
y
If you failed for “Wireless connection” conguration. It seems that location is too far from the router, it may
not be connected. Place and use it at a location that is close enough to router.
y
Music Flow PC Software installed on desktop is not supports wireless connection procedure. In this case,
use the Music Flow Player on smart device.
y
If the router’s performance is not good enough (ex. 802.11g 2.4GHz), sound may be broken in group play
or surround playback mode. In this case, connect the speaker in MUSICflow Mesh Network.
Using Multi-Room14
Using Multi-Room
3
m Tip
Oers music streaming service in MUSICow system within home router’s Wi-Fi coverage.
In the below case, Standard wireless connection is recommended.
1. When all speakers are within the home router’s Wi-Fi coverage.
(If case that your home router supports 802.11n 2.4/5 GHz )
2. When the wired connection is unavailable between MUSICow products and home router.
3. When you want to use in below mode.
1) when you use single speaker MUSICflow system.
2) Group-play in the Wi-Fi coverage of the home router
3) L/R stereo Mode
Step 4. Add Speakers (Optional)
If you connect the initial MUSICow product to your home network, you can connect the additional
MUSICow products (sound bar, speaker or bridge) to your home network.
Simple Setup Guide (Add Speakers)
1. If you have additional speakers, power on the speaker.
2. Launch smart device or PC application and follow instructions on set-up wizard.
[Home
à
Add Speakers]
3. Press (ADD icon) button at the back or at the top of the MUSICflow product (sound bar, speaker or
bridge) which is you want to connect.
4. Check if network indicator LED is blinking in a red color.
5. If you install successfully, update speaker software to the latest:
[Home
à
Settings
à
Version Info.]
,
Note
If you failed for “Add Speaker” conguration. It seems that location is too far from between speakers, it may
not be connected. Place and use it at a location that is close enough to router and each speakers.
Using Multi-Room 15
Using Multi-Room
3
,
Note for Multi-Room Setup
y
You can make all wireless/wired connection according to the location of the router. But we recommend
that you connect the rst speaker or bridge to the router using LAN cable and connect additional
speakers for network stability.
y
When the “Firmware update”pop-up appears on Music Flow Player App, touch to start updating.
y
If you connected a speaker with a LAN cable and installed other speakers additionally: If the speaker with
frequent sound breaking is not close enough with the cable connected speaker, additionally install Bridge
or other speaker in the middle location between the speaker connected with LAN cable and the speaker
with sound breaking, and try again.
y
Even if you connected speakers with MUSICow mesh network, music sound breaks by ambient signal
interference causing Wi-Fi network defect. In this case, you can try to change Mesh network channel of
MUSICow system at the [Settings
à
Advanced settings
à
Mesh Network Channel]
y
When making connection, “Mesh network composition” may appear and it takes about 30 seconds. This
message appears once in rst installation but appear again when you change network environment.
Using the Bridge
1. Use as a root device (wired to the home router)
When your home router is located far from speaker location to be connected in wired mode:
a
According to “Simple Setup Guide (Wired Connection)”, connect the Bridge to your home router with
LAN cable.
b
According to “Simple Setup Guide (Add Speakers)“, add MUSICflow products to your home network.
a
b
Bridge
2. Use as a wireless extender
When you want to expand MUSICow mesh network coverage:
Preparation: Initial MUSICow product is connected to your home router with LAN cable.
a
According to “Simple Setup Guide (Add Speakers)“, add the Bridge to your home network.
b
According to “Simple Setup Guide (Add Speakers)“, add MUSICflow products to your home network.
a
b
Bridge
Using Multi-Room16
Using Multi-Room
3
Enjoying Multiple MUSICflow Product
1. Home Cinema Mode (Surround Sound Mode)
Simply add a LG MUSICow sound bar to your network and synchronize it with your LG MUSICow speakers
to enjoy a home cinema system experience.
If you have a bridge
Bridge (Wired Connection)
à
Sound bar (Add speaker)
à
Other speakers (Add speaker)
If you do not have a bridge
Sound bar (Wired Connection)
à
Other speakers (Add speaker)
,
Note
If you connect the MUSICow Speakers to your Home Cinema, those speakers must be same model.
Requirement
y
MUSICow Sound Bar x 1
y
MUSICow Speaker x 2 (Same model)
y
Network Bridge (optional)
2. Grouping Mode
Speakers placed in separate rooms can play the same music or dierent music based on your needs.
Synchronize your multi-room speakers together to play the same song in every room.
Requirement
y
More than 2 MUSICow
y
Network Bridge (optional)
3. L/R Stereo Mode
Set your speakers to stereo sound with Music Flow Player Apps to enjoy movies and your favourite tracks.
Requirement
y
MUSICow Speaker x 2
y
Network Bridge (optional)
4 Using External device
Using External device 17
Using External device
4
Using External device
1. HDMI Input connection
To the Blu-ray disc player,
DVD player, game console,
etc.
1. Connect HDMI IN jack on the unit to HDMI OUT jack on the audio & video device such as Blu-ray disc
player, DVD player, game console, etc.
2. Select the input source of this unit to HDMI IN using FUNC button.
2. PORTABLE IN connection
1. Connect any device which has portable out( ) to the PORTABLE IN connector of the unit by using a 3.5
mm stereo cable.
2. Select the input source of this unit to PORTABLE using FUNC button.
3. BLUETOOTH® connection
LG HS8 (XX:XX) /
LG LAS855M (XX:XX)
1. Select the input source of this unit to Bluetooth function using FUNC button.
“BT READY” appears on the display window.
2. Select “LG HS8 (XX:XX) or LG LAS855M (XX:XX)” on your Bluetooth device for pairing.
3. When this unit is successfully connected with your Bluetooth device, “PAIRED” will appear on the display
window and change to Bluetooth device name soon.
If it is unavailable to display device name on the unit, ”_” will be display.
4. Play music on your Bluetooth device.
5 Troubleshooting
Troubleshooting18
Troubleshooting
5
Troubleshooting
No woofer sound
You can set up wireless connection manually, when
your connection is not completed.
1. Adjust volume level of the main unit to
minimum.
-
”VOL MIN” appears on the display window.
YRO#PLQ
Z#UHVHW
ZO#UHVHW
VOL
2. Press and hold (MUTE) on the remote control
for about 3 seconds.
-
“W RESET” / “WL RESET” appears on the display
window briey.
YRO#PLQ
Z#UHVHW
ZO#UHVHW
VOL
or
3. If the LED of the wireless subwoofer already
blinks in green continually, you can skip this
step. Press and hold PAIRING on the back of the
wireless subwoofer for more than 5 seconds.
-
The LED of the wireless subwoofer lights up
alternately in red and green.
Red Green
4. Disconnect the power cord of the main unit
and the wireless subwoofer.
5. Connect them again after the LED of the main
unit and the wireless subwoofer is fully turned
off. The main unit and the wireless subwoofer
will be paired automatically when you turn on
the main unit.
-
When the connection is completed, you can
see the green LED on the subwoofer.
Green
In case that sounds are cut off
during playback
y
For best performance of wireless connection
such as Bluetooth or wireless subwoofer, do not
install the unit on Metallic furniture and raises
the height by attaching accessory foot because
wireless connection communicates through a
module positioned on the bottom of the unit.
y
Be careful not to make scratches on the surface
of the Unit /Sub-Woofer when installing or
moving them.
y
It takes a few seconds (and may take longer)
for the main unit and the subwoofer to
communicate with each other and make sounds.
y
The closer the main unit and the subwoofer,
the better sound quality. It is recommended to
install the main unit and the subwoofer as close
as possible and avoid the cases below.
-
There is a obstacle between the main unit and
the subwoofer.
-
There is a device using same frequency with
this wireless connection such as a medical
equipment, a microwave or a wireless LAN
device.
Troubleshooting 19
Troubleshooting
5
Software Update
When the MUSICow product is connected to
your home network, rst of all, check whether the
rmware version is the latest on all speakers and
the Music Flow Player application.
MUSICow product might require recent rmware
to be installed for optimal operation.
[Settings
à
Version Info.]: you can check if your
speaker has the latest rmware.
How can I initialize speaker?
If you press down “ (Add)” button until Beep
sounds once, the network related settings are
initialized. (For sound bar, “DISABLED” is displayed in
the display window.)
If you press down “
(Add)” button until Beep
sounds twice, factory initialization is performed.
(For sound bar “RESET” is displayed in the display
window.)
Speaker is not connected.
1. For speaker that is already connected, check if
the phone is connected to the same router as
the speaker, then connect to the same router,
and check the followings.
1-1. Set Power off / on, and check the
connection.
1-2. If it is not solved by 1-1, close the
application and run again.
1-3. If it is not solved by 1-2, reset the Speaker
and reconnect.
1-4. If it is not solved by 1-3, delete the App,
reinstall, and try again. To reset, press and
hold the “ADD” button for 8 seconds until
you hear one beep.
2. If you change the location of the speaker that is
in use,
2-1. If the changed location is too far from the
home router, it may not be connected.
Place and use it at a location that is close
enough to router.
2-2. Connect the speaker with a LAN cable,
and for additionally installed speakers, if
they are not close enough to the speaker
connected with a LAN cable, additionally
install Bridge or another speaker in the
middle location between the speaker
connected with LAN cable and the
speaker with sound being disconnected.
There are times that speaker
disappears from the application
1. If the speaker blinking lamp is not blinking, and
stays as white: Even after the speaker power off
and on, if the problem continues, in this case
you have to reset the speaker (To reset, press
and hold the “ADD” button for 8 seconds until
you hear one beep. ) and need to register again.
Carry out speaker installation or additional
procedures.
2. If the speaker blinking lamp blinks white -
network signal is unstable. Wait for a while, or
move the speaker to another location closer to
other speaker or router.
3. Press menu key or menu at the top right side of
Home screen to end Music Flow Player app and
run again.
NOTES to use wireless
This device may have wireless interference.
y
Wireless may not operate normally in weak signal
area.
y
Please install the device close enough to wireless
subwoofer.
y
Do not install the device on metal furniture for
optimum performance.
Bluetooth device may malfunction or make
noise in the following cases.
-
When any part of your body contact the
transceiver of the Bluetooth device or sound
bar.
-
When there is an obstacle or wall or the
device is installed in a secluded spot.
-
When there is a device(a wireless LAN, a
medical equipment or a microwave) using
same frequency, make the distance between
the products as far away as possible each
other.
-
When connecting the device to the Bluetooth
device, make the distance between the
products as close as possible each other.
-
When the device gets too far from the
Bluetooth device, the connection is
disconnected and also malfunction may
occur.
Troubleshooting20
Troubleshooting
5
Music sound breaks and unstable
MUSICflow system
1. If speaker with breaking sound is connected
through wireless connection mode,
y
If the distance between speaker and home
router is not close enough, the corresponding
condition may occur. Move speaker closer to
home router and try again.
y
If the device with sound source to play (Ex.
phone or laptop) is at a place without uent
home router signal, move the corresponding
device closer to the home router and try
again.
2. If you connected a speaker with a cable and
installed other speakers additionally:
If the speaker with frequent sound breaking is
not close enough with the cable connected
speaker, additionally install Bridge or other
speaker in the middle location between the
cable connected speaker and the speaker with
sound breaking speaker, and try again.
3. Even if you connected speakers with MUSICflow
mesh network, music sound breaks by ambient
signal interference causing Wi-Fi network
defect. In this case, you can try to change
Mesh network channel of MUSICflow system
at the [Settings
à
Advanced settings
à
Mesh
Network Channel].
How can I compose Music Library?
/ Song is not added even though
library is updated.
Just by adding a song to DLNA server, Music Library
is not automatically updated. When you add a song
to the server, in [Settings
à
Music Library
à
Sync],
run Music Library synchronization again. Even after
Music Library synchronization, if song is not added,
check the followings.
1. Check if DLNA server or PC SW shared folder is
designated.
2. Check if DLNA server contents list is renewed.
y
Even if you copy the le into the server,
server contents list may not be immediately
renewed, so check the server setting.
y
If you copy a song into the phone with
a method other than MTP, it may not be
reected to the server contents list. In such
case, rescan the contents in the phone, or
turn o and start the phone again.
3. The sharing may be blocked, so check DLNA
server program setting or firewall setting.
y
If you are using LG Musicow PC software,
when you designate shared folder, the
corresponding folder will be automatically
added to Music Library in a minute.
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