WARRANTY SERvICE INFORMATION
Your TV-Direct™ comes with one-year limited
warranty. Batteries and ear buds are warranted
for 30 days only. We warrant during this war-
ranty period, from the date of purchase, to the
original consumer, the TV-Direct to be free from
defects in materials and workmanship under
intended home use. In the event that TV-Direct
fails to function properly within one year of origi-
nal purchase due to defects in materials or work-
manship, return the unit (freight prepaid) with
proof of purchase (sales receipt or packing slip,
no exceptions) to Serene Innovations. Serene
Innovations will either repair or replace the unit
(with a refurbished unit or unit of equal condition)
and return it to you (using UPS/USPS ground
shipping) at no cost to you if the unit is returned
within 30 days of purchase. If the unit is returned
after 30days of purchase but within the warranty
period, there will be a warranty handling charge
of $9.95 for each return.
This warranty does not apply to any product that
has been accidentally damaged, abused, mis-
used or negligent, used on electrical frequency
or voltage other than marked on product and/or
described in manual. Defects or errors caused
by unauthorized alterations, repairs, and/or tam-
pering are also not covered by this warranty.
This Warranty gives you specific legal rights, and
you may also have other legal rights that vary
from states to states.
If a defect covered by this warranty should oc-
cur, promptly contact a Customer Care Repre-
sentative by phone or log onto www.serenein-
novations.com to obtain a Return Authorization
Number (RAN) and shipping instructions before
shipping the product to us. Any shipment
without a RAN will not be accepted and will be
returned to you at your expense. Any authorized
returned product must be accompanied with
proof of purchase and a brief explanation of the
problem.
For out of warranty repaired and service, please
contact our Customer Care Department for
directions.