Whirlpool WFW862CHC Mode d'emploi

Use and Care Guide

Guide d’utilisation et d’entretien

Para obtener acceso al

Manual de uso y

cuidado en español, o para

obtener información adicional

acerca de su producto, visite:

www.whirlpool.com

Front-Loading Automatic Washer

Laveuse automatique à chargement frontal

If you have any problems or questions, visit us at www.whirlpool.com

Pour tout problème ou question, retrouvez-nous sur www.whirlpool.ca

W11156985A

W11156986A – SP

Designed to use only HE

High Efciency detergents.

Conçue uniquement pour une

utilisation avec des détergents

HE Haute efcacité.

2

TABLE OF CONTENTS

WASHER SAFETY ........................................................ 3

ACCESSORIES ............................................................. 4

CONTROL PANEL AND FEATURES ........................... 5

CYCLE GUIDE .............................................................. 8

CHOOSING THE RIGHT DETERGENT ......................11

USING THE DISPENSERS .......................................... 12

USING YOUR WASHER ..............................................13

WASHER MAINTENANCE ..........................................17

TROUBLESHOOTING .................................................21

WARRANTY ................................................................. 31

ASSISTANCE OR SERVICE ........................ Back Cover

TABLE DES MATIÈRES

SÉCURITÉ DE LA LAVEUSE ............................................32

ACCESSOIRES ..................................................................33

TABLEAU DE COMMANDE ET CARACTÉRISTIQUES ...34

GUIDE DES PROGRAMMES ............................................38

CHOIX DU DÉTERGENT APPROPRIÉ ............................45

UTILISATION DES DISTRIBUTEURS ..............................46

UTILISATION DE LA LAVEUSE ........................................47

ENTRETIEN DE LA LAVEUSE ..........................................51

DÉPANNAGE ......................................................................56

GARANTIE ...................................................................... 67

ASSISTANCE OU SERVICE ................ Couverture arrière

3

WASHER SAFETY

4

ACCESSORIES

INSTALLATION & MAINTENANCE

ACCESSORIES

FACTORY CERTIFIED PARTS – these three

words represent quality parts and accessories

designed specically for your appliance.

Time tested engineering that meets

our strict quality specications.

FACTORY CERTIFIED PARTS

Accessories designed for your appliance:

Customize your new washer and dryer with the following

genuine Whirlpool accessories. For more information on

options and ordering, call 1-866-698-2538 or visit us at:

www.whirlpoolparts.com. In Canada, call 1-800-688-2002

or visit us at www.whirlpool.ca.

15" Pedestal

Color-matched pedestals

raise the washer and dryer to

a more comfortable working

height. The large drawer

provides convenient storage.

Stack Kit

If space is at a premium, the

stack kit allows the dryer to be

installed on top of the washer.

5

CONTROL PANEL AND FEATURES

NOTES:

■ Not all features and cycles are on all models.

■ If your model has a touch interface, the control panel features a sensitive surface that responds to a light touch of your nger. To

ensure your selections are registered, touch the control panel with your ngertip, not your ngernail. When selecting a setting or

option, simply touch its name.

■ If your model has physical buttons, make sure to press the button rmly.

■

At cycle completion, your setting and option choices will be remembered for the next cycle. However, if power to the washer is

lost, the settings and options will go back to the factory defaults.

1

2

WHAT to wash

HOW to wash

3

Cycles and settings vary by model.

POWER

Select to turn the washer on and off. Select to stop/cancel

a cycle at any time.

WHAT TO WASH/HOW TO WASH

First determine what items are in the load that you are trying

to wash. Use that to guide your “What to Wash” selection.

Then determine how you want the washer to wash them

and make the appropriate “How to Wash” selection.

See “Cycle Guide” for cycle details. If you do not make a

“How to Wash” selection, the washer will automaticlly select

the recommended or last-used “How to Wash” cycle.

START/PAUSE

Touch and hold for 3 seconds until the light above Start/

Pause comes on to start a cycle, or touch once while a cycle

is in process to pause it.

CYCLE STATUS DISPLAY

The Cycle Status Display shows the progress of a cycle.

At each stage of the process, you may notice sounds

or pauses that are different from traditional washers.

1

2

3

4

Estimated Time Remaining

The Estimated Time Remaining shows the time required for

the cycle to complete. Factors such as load size, modiers,

options selected, and water pressure may affect the time

shown in the display. Tightly packed loads, unbalanced loads,

or excessive suds may cause the washer to lengthen the

cycle time as well.

Sensing

When Start/Pause is touched the washer will chime,

indicating it is starting. The drum will make a partial turn.

The door will click when it locks.

Once the door has locked, the washer will begin spinning

to sense the load size. This sensing process will continue

throughout the cycle.

After the load size is sensed, the estimated time based

on load size will be displayed and water will be added.

You may hear water owing through the dispenser,

adding detergent to the load. The actual cycle time may

be lengthened; however, the display will continue to show

the estimated time.

4

7

5

hold 3 sec for

Cycle Signal

hold 3 sec for

Control Lock

hold 3 sec for

FanFresh

hold 3 sec for

PreSoak

6

Washing

During the wash cycle, this will display to let you know

the cycle is in progress.

Drying (on some models)

During a drying cycle, this will display to let you know

the drying cycle is in progress.

Cool Down (on some models)

At the end of a drying cycle, your load will go through

a cool-down period.

PreSoak

This symbol will be displayed to let you know

a presoak is in progress.

Detergent Low (on some models)

When detergent in the bulk dispenser is running low,

the display will show the detergent level (Low).

Add Garment

When “Add Garment” is displayed, you may pause the

washer, open the door, and add items. Touch and hold

START/PAUSE to start the washer again.

Door Locked

The Door Locked symbol will display to

indicate that the door is locked and cannot

be opened without rst pausing or canceling the cycle.

Control Lock

When the Contol Lock symbol is displayed,

the buttons are disabled. Touch and hold EXTRA

RINSE for 3 seconds to enable the buttons.

FanFresh

®

(on some models)

This symbol will be displayed when the FanFresh

®

option is activated. The fan will turn on and the

load will tumble periodically for up to 12 hours.

End

Once the cycle is complete, “End” will display. Remove

the load promptly for best results.

CYCLE MODIFIERS

When you select a cycle, its default settings will light up.

Touch to adjust cycle modiers on the washer before

touching START/PAUSE. Additional wash modiers or

options selected after touching Start/Pause may not activate.

Once a wash setting is selected, it is saved for the cycle

selected. To return to factory default cycle settings, unplug

washer for 30 seconds; then plug back in. See “Cycle Guide”

for default cycle settings.

NOTE:

Some modiers

may increase or decrease the

estimated time remaining.

Temp

The recommended wash temperature is preset for

each cycle. Some preset temperatures can be changed.

You may select a different wash temperature based on

the level of soil and type of fabric being washed. For

best results, use the warmest wash water safe for your

fabric, following the garment label instructions. All wash

temperatures feature a cold rinse.

Spin

The recommended spin speed is preset for each cycle.

Some preset speeds can be changed.

■ Faster spin speeds mean shorter dry times, but may

increase wrinkling in your load.

■ Slower spin speeds reduce wrinkling, but will leave

your load more damp.

Soil

The recommended soil level is preset for each cycle.

Some preset soil levels can be changed. For heavily

soiled and sturdy fabrics, select the Heavy Soil Level

setting. For lightly soiled and delicate fabrics, select the

Light Soil Level setting. Lower soil level settings will help

reduce tangling and wrinkling.

hold 3 sec for

Cycle Signal

hold 3 sec for

Control Lock

hold 3 sec for

FanFresh

hold 3 sec for

PreSoak

5

UTILITY CYCLES

Clean Washer

Use this every 30 washes to keep the inside of your

washer fresh and clean. This cycle uses a higher water

level. Use with affresh

®

Washer Cleaner tablets or liquid

chlorine bleach to thoroughly clean the inside of your

washer. When using this cycle, the drum should be

empty. This cycle should not be interrupted. See the

“Washer Care” section.

Drain & Spin

This cycle removes excess water from the load or

special-care items washed by hand. Use this cycle

after a power failure. For some fabrics, you may choose

to set a slower spin speed. On some models: Touch

and hold DRAIN & SPIN for 3 seconds to set a Dry Only

cycle.

CYCLE OPTIONS

You may add or remove options for each cycle. Not all

options can be used with all cycles, and some are preset

to work with certain cycles. Options vary by model.

Steam Clean (on some models)

The Steam Clean option adds additional soak and

wash time to many cycles to help remove tough stains,

as well as a steam boost for added cleaning power.

An integrated heater helps to maintain optimal wash

temperatures. See “Cycle Guide” for cycles that allow

the Steam Clean option.

You can also touch and hold STEAM CLEAN

for 3 seconds to turn cycle signals on or off.

Extra Rinse

Activate this option to add an extra rinse to most

cycles.

You can also touch and hold EXTRA RINSE

for 3 seconds to disable/enable the Control Lock.

Wash & Dry (on some models)

Touch to add a drying cycle to your load after the wash

cycle has nished. The Wash & Dry option is designed

to wash and dry small loads overnight. Cycle time

will vary based on load composition. For optimal dry

performance and cycle time, load the drum no more

than one-quarter full. The cycle will automatically

terminate after a maximum 12-hour cycle time.

You can also touch and hold WASH & DRY for

3 seconds to activate/deactivate the FanFresh

®

option. Use the FanFresh

®

option if you will be

unable to remove the load promptly. The washer

will automatically activate the fan after the cycle ends

and tumble the load periodically for up to 12 hours.

IMPORTANT:

■ Do not use dryer sheets.

■ Do not dry comforters or large blankets.

Load & Go™ (on some models)

Touch to select this option If you want to automatically

add HE detergent to the wash load at the proper time.

IMPORTANT: When using the dispenser cartridge

with concentrated liquid detergent, be sure to change

the detergent concentration settings in the control if

the detergent used is different than factory preset of

2x concentration. Change the detergent concentration

setting by touching and holding TEMP and SOIL for

3 seconds.

You can also touch and hold LOAD & GO™ for 3

seconds to set a presoak.

PreSoak (on some models)

Touch to add a presoak time of your choice

to a wash cycle.

6

7

hold 3 sec for

Cycle Signal

hold 3 sec for

Control Lock

hold 3 sec for

FanFresh

hold 3 sec for

PreSoak

7

DISPENSERS

Load & Go™ Bulk Dispenser (only on some models –

varies by model)

The Load & Go™ bulk dispenser gives you the convenience

of not having to add the HE detergent to the wash load

every time. It also determines the best amount of detergent

and the best time to add it to the load. See the “Using the

Dispensers” section for information on using the dispenser

drawer.

Single Load Dispenser Drawer

The single load dispenser drawer gives you the convenience

of adding HE detergent, liquid chlorine bleach, and liquid fabric

softener to the wash load at the proper time. See the “Using

the Dispensers” section for information on using the dispenser

drawer.

D

E

C

A

2-Liter Bulk Liquid High Efficiency (HE) detergent

dispenser

This bulk dispenser holds up to 67.6 oz (2 L) of liquid HE

detergent.

B

1-Liter Bulk Liquid High Efficiency (HE) detergent

dispenser

This bulk dispenser holds up to 33.8 oz (1 L) of liquid HE

detergent.

Each dispenser holds enough detergent for many loads

of laundry. Each adds the appropriate quantity of HE

detergent to the wash load at the proper time. See the

“Using the Dispensers” section for information on using

the dispenser.

IMPORTANT: Do not use chlorine bleach or powdered

detergent in the bulk dispenser. Powdered detergent must

be added to the single load dispenser. See the “Using the

Washer” section.

8

A

B

Washer comes with choice of a 1- or 2-liter bulk liquid

detergent dispenser.

C

High Efficiency (HE) detergent compartment

This compartment holds liquid or powdered HE detergent

for your main wash cycle, and automatically dispenses

detergent in the cycle.

D

Liquid fabric softener compartment

This compartment holds liquid fabric softener. It

automatically dispenses liquid fabric softener at the

optimum time in the cycle.

E

Liquid chlorine bleach compartment

This compartment automatically dilutes and dispenses

liquid chlorine bleach at the optimum time during the

rst rinse after the wash cycle. It cannot dilute powdered

bleach.

8

CYCLE GUIDE

You can use this washer to wash only or to wash and dry. This washer has a unique user interface to help you select the best cycle for

your load. The “What to Wash” “How to Wash” layout guides you to the optimal cycle in two easy steps:

First determine what items are in the load that you are trying to wash. Use that to guide your “What to Wash” selection. Then determine

how you want the washer to wash them and select the appropriate “How to Wash” selection. Selecting “What to Wash” will automatically

select a default “How to Wash selection,” so selecting a “How to Wash” is optional. See chart below for more details.

What items Do You Want to Wash?

“What to Wash”

Cycle Selection:

Cottons, linens, and mixed garment loads Regular

No-iron fabrics, dress shirts/pants, synthetics, sheer/lacy garments Delicates

Large items such as small comforters, sleeping bags, jackets, and washable rugs Bulky Items

White fabrics/garments Whites

Bright- or dark-colored cottons, linens, and mixed loads Colors

Sturdy towels and washcloths Towels

How Do You Want to Wash Them?

“How to Wash”

Cycle Selection:

Regular/Normal Normal

With fewer wrinkles Wrinkle Control

Intense Cleaning Heavy Duty

Eliminate 99.9% of three common household bacteria Sanitize* (with Oxi –on some models)

Gentle cleaning with cold water Cold Wash

Fast Quick

Settings and options shown in bold are default settings for that wash cycle. For best fabric care, choose the cycle, options, and

settings that best t the load being washed. Always read and follow fabric care labels and laundry product instructions. Avoid tightly

packing the washer. The washer will not rinse well or spin correctly if tightly packed. If running Wash & Dry, loading the drum 1/4 full or

less will improve drying performance and cycle time. Not all settings are available with each cycle, and some options cannot be used

together. Not all options are available on all models.

What How Basic Settings Additional Options

Temp Spin Soil Steam Clean Extra Rinse PreSoak Wash

& Dry

Load

& Go™

Regular Normal

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Off

Light

Normal

Heavy

X X X X X

Wrinkle

Control

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X X

Heavy Duty

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Off

Light

Normal

Heavy

X X X X X

Sanitize*

(with Oxi –

on some

models)

Hot Fast

Medium Fast

Medium

Light

Normal

Heavy

X X X X

Cold Wash

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Off

Light

Normal

Heavy

X X X X

Quick

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Off

Light

Normal

Heavy

X X X X X

* This cycle eliminates 99.9% of the most common bacteria found in clothes, sheets, and towels. Using the highest wash temperature available and

adding a powdered Oxi product in the drum (on some models) ensures sanitization. Check recommended wash temperature of your items and use the

amount of Oxi recommended by the manufacturer (on some models). Bacteria tested were K. pneumonia, P. aureginosa, and S. aureus.

9

What How Basic Settings Additional Options

Temp Spin Soil Steam Clean Extra Rinse PreSoak Wash

& Dry

Load

& Go™

Delicates Normal

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X X

Quick

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X X

Wrinkle

Control

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X X

Heavy Duty

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X X

Cold Wash

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X

Sanitize*

(with Oxi –

on some

models)

Hot Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X

Bulky Items Normal

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X X

Quick

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X X

Wrinkle

Control

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X X

Heavy Duty

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X X

Cold Wash

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fas

t

Medium

Slow

Off

Light

Normal

Heavy

X X X X

* This cycle eliminates 99.9% of the most common bacteria found in clothes, sheets, and towels. Using the highest wash temperature available and

adding a powdered Oxi product in the drum (on some models) ensures sanitization. Check recommended wash temperature of your items and use the

amount of Oxi recommended by the manufacturer (on some models). Bacteria tested were K. pneumonia, P. aureginosa, and S. aureus.

10

What How Basic Settings Additional Options

Temp Spin Soil Steam Clean Extra Rinse PreSoak Wash

& Dry

Load

& Go™

Whites Normal

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X X

Quick

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X X

Wrinkle

Control

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X X

Heavy Duty

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X X

Cold Wash

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X

Sanitize*

(with Oxi –

on some

models)

Hot Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X

Colors Normal

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X X

Quick

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X X

Wrinkle

Control

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X X

Heavy Duty

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X X

Cold Wash

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X

Sanitize*

(with Oxi –

on some

models)

Hot Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X

* This cycle eliminates 99.9% of the most common bacteria found in clothes, sheets, and towels. Using the highest wash temperature available and

adding a powdered Oxi product in the drum (on some models) ensures sanitization. Check recommended wash temperature of your items and use the

amount of Oxi recommended by the manufacturer (on some models). Bacteria tested were K. pneumonia, P. aureginosa, and S. aureus.

11

What How Basic Settings Additional Options

Temp Spin Soil Steam Clean Extra Rinse PreSoak Wash

& Dry

Load

& Go™

Towels Normal

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X X

Quick

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X X

Wrinkle

Control

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X X

Heavy Duty

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X X

Cold Wash

Hot

Very Warm

Warm

Cool

Cold

Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X

Sanitize*

(with Oxi –

on some

models)

Hot Fast

Medium Fast

Medium

Slow

Off

Light

Normal

Heavy

X X X X

CHOOSING THE RIGHT DETERGENT

Use only High Efciency detergents. The package will be marked

“HE” or “High Efciency.” Low-water washing creates excessive

sudsing with a non-HE detergent. Using non-HE detergent

will likely result in longer cycle times and reduced rinsing

performance. It may also result in component malfunction and,

over time, buildup of mold or mildew. HE detergents should be

low-sudsing and quick-dispersing to produce the right amount

of suds for the best performance. They should hold soil in

suspension so it is not redeposited onto clean clothes. Not all

detergents labeled as High Efciency are identical in formulation

and their ability to reduce suds. For example, natural, organic,

or homemade HE detergents may generate a high level of suds.

If you use one of these and see a “SUD” error code appear in

the display, consider using a different HE detergent. Always

follow the detergent manufacturer’s instructions to determine

the amount of detergent to use.

Use only High Efciency (HE) detergent.

About Detergent Concentration

Today’s liquid HE detergents are concentrated. Most brands of

concentrated HE detergent will show the level of concentration

on the bottle.

However, if the detergent bottle does not give the concentration,

it can be easily calculated. Just divide the package size in uid

ounces by the number of loads. Then refer to the chart below

to nd the concentration.

If you do not get your desired cleaning results, try using a lower

concentration number. If you have excess suds, try using a

higher concentration number.

If detergent concentration is not 2x, change the detergent

concentration setting by touching and holding TEMP and SOIL

for 3 seconds.

Concentration Number of ounces ÷ number of loads

2X 1.5–2.49 (44.4 mL–73.6 mL)

3X 0.9–1.49 (26.6 mL–44.1 mL)

4X 0.7–0.89 (20.7 mL–26.3 mL)

5X 0.5–0.69 (14.8 mL–20.4 mL)

6X 0.3–0.49 (8.9 mL–14.5 mL)

Government energy certications for models WFW8620H and WFW862CH were based on the REGULAR (WHAT TO WASH), NORMAL

(HOW TO WASH), FASTEST SELECTABLE SPIN SPEED, HOLDING “DRAIN & SPIN” for 3 SECONDS TO ACTIVATE TIMED DRY

(4 HOURS - 1 TIME ONLY), DRYING TEMPERATURE SETTING NON - SELECTABLE. The as–shipped defaults of REGULAR

(WHAT TO WASH), NORMAL (HOW TO WASH), WARM TEMP, SPIN SPEED FAST were not used for energy testing.

* This cycle eliminates 99.9% of the most common bacteria found in clothes, sheets, and towels. Using the highest wash temperature available and

adding a powdered Oxi product in the drum (on some models) ensures sanitization. Check recommended wash temperature of your items and use the

amount of Oxi recommended by the manufacturer (on some models). Bacteria tested were K. pneumonia, P. aureginosa, and S. aureus.

12

PRELIMINARY

DRAFT

USING THE DISPENSERS (varies by model)

1. For automatic dispensing, open the bulk dispenser drawer

using the handle at the base of the washer. For a single load,

open the single load dispenser drawer at the top left corner

of the washer and disable the Load & Go™ option.

2. Add laundry products as described below.

3. Slowly close the dispenser drawer. Make sure it is

completely closed.

NOTES:

■

A small amount of water may remain in the single load

dispenser from the previous wash cycle. This is normal.

■

See “About Detergent Concentration” for information on

detergent concentration.

■

On some models:

When detergent in the bulk dispenser is

running low, the display will show the detergent level (Low).

■

Add single-dose and Oxi-type boosters to the drum before

loading items. See the “Using Your Washer” section.

Adding HE detergent to dispenser

Powdered detergent:

Lift the selector to the high

position. Add directly to the

compartment.

Use only High Efciency

(HE) detergent.

Load & Go

™

bulk dispenser (on some models)

Adding detergent for a single load

IMPORTANT:

■ Disable the Load & Go™ option before starting a single

load.

■ Do not add single-dose laundry packet to dispenser

drawer.

HE detergent

compartment

Use only High Efciency (HE)

liquid detergents. The bulk

dispensers will hold about 67.6 oz

(2 L) or 33.8 oz (1 L) of liquid HE

detergent, depending on dispenser,

or enough for many loads of laundry.

To Fill Bulk Dispeners:

Open the dispenser drawer by pulling on the handle at

the base of the washer. If desired, the drawer can be

completely removed from the washer.

Locate the Load & Go™ bulk

dispenser. Gently pull up on the

tab located on the bulk dispenser

lid to lift the ll door.

Fill to the “MAX” line (see

illustrations at right) with HE

liquid detergent. Close ll door.

It will click into place. Make sure

the concentration is correct (see

the “Choosing the Right Detergent”

section.

The dispensers should be rinsed out

when changing detergents or when

the washer will not be used for

extended periods. For instructions

on cleaning the dispenser cartridge,

see the “Washer Care” section.

Use only High

Efciency (HE)

detergent.

Liquid detergent:

Push down the selector

to the low position. Add

directly to the compartment.

Selector

Pour a measured amount of HE detergent into detergent

compartment. For powdered detergent, lift the selector

to the high position. For liquid detergent, push down the

selector to the low position.

Do not overll; adding too much detergent may cause

detergent to be dispensed into the washer too early.

Tab

“MAX” line

13

USING YOUR WASHER

First wash cycle without laundry

Before washing clothes for the rst time, set up the Load & Go™

bulk dispenser (on some models) or add detergent to the single-

dose dispenser (see the “Using the Dispensers” section). Choose

the Regular (what to wash) and Quick (how to wash) cycle and

run it without clothes. Use only HE detergent. This initial cycle

serves to ensure the interior is clean.

1. Sort and prepare your laundry

Sort items by recommended cycle, water temperature, and

colorfastness. Separate heavily soiled items from lightly soiled.

Separate delicate items from sturdy fabrics. Treat stains promptly

and check for colorfastness by testing stain remover products on

an inside seam.

IMPORTANT:

■ Empty pockets. Loose change, buttons, or any small object

can plug pumps and may require a service call.

■ Close zippers, fasten hooks, tie strings and sashes, and

remove non-washable trim and ornaments.

■ Mend rips and tears to avoid further damage to items

during washing.

■ Turn knits inside out to prevent pilling. Separate lint-takers

from lint-givers. Synthetics, knits, and corduroy fabrics will

pick up lint from towels, rugs, and chenille fabrics.

■ Do not dry garments if stains remain after washing because

heat can set stains into fabric.

■ Always read and follow fabric care labels and laundry

product instructions. Improper usage may cause damage

to your garments.

2. Add laundry products, if desired

Single-dose laundry packets, Oxi-type boosters, color-safe

bleach, or scented crystals can be added to the drum prior to

adding laundry. When using single-dose laundry packets, make

sure that the bulk dispenser is disabled (on some models) or off

(see the “Control Panel and Features” section).

NOTE: Always follow manufacturer’s instructions.

14

3. Load laundry into washer

Place a load of sorted items loosely in the washer. Items need

to move freely for best cleaning and to reduce wrinkling and

tangling. If using the Wash & Dry option, loading the drum

half full or less and not interrupting the drying cycle by opening

the door will improve drying performance and cycle time. Close

the washer door by pushing it rmly until the latch clicks.

■ Push load fully into the washer. Make sure no items are

resting on the rubber seal to avoid trapping them between

the seal and the door window.

■ Mix large and small items and avoid washing single items.

Load evenly.

■ Wash small items in mesh garment bags. For multiple items,

use more than one bag and ll bags equally.

4. Add HE detergent

Liquid HE detergent

bulk dispenser

Adjust the selector, based on type of HE detergent used

(either liquid or powdered). Add a measured amount of

detergent directly into the detergent compartment. See the

“Using the Dispensers” section. Disable the Load & Go™

option.

Single load

powdered

HE detergent

Single load

liquid

HE detergent

Load & Go™ Bulk Dispenser (on some models)

Single Load Dispenser Drawer

NOTE: Do not add single-dose laundry packets, Oxi-type

boosters, color-safe bleach, or scented crystals to dispensers.

They will not dispense correctly.

If the bulk dispenser already contains enough detergent to

wash your load, simply choose the Load & Go™ option as

described in Step 10. If you need to add detergent to the

bulk dispenser, see “Using the Dispensers” section.

OR

15

Pour a measured amount of liquid fabric softener into liquid

fabric softener compartment. Always follow manufacturer’s

directions for correct amount of fabric softener, based on

your load size.

Fabric softener is always dispensed in the last rinse, even

if Extra Rinse is selected.

IMPORTANT: Do not overll, dilute, or use more than

the manufacturer-recommended quantity of fabric softener.

Do not ll past the “MAX” line. Overlling dispenser will

cause fabric softener to immediately dispense into washer.

■ Do not spill or drip any fabric softener onto the clothes.

■ Do not use liquid fabric softener dispenser balls in this

washer. They will not dispense correctly.

■ Do not use fabric softener sheets, as they can stain

the load.

5. Add liquid fabric softener to single

load dispenser, if desired

7. Touch POWER to turn on washer

8. Select a wash program/cycle

First, choose what you want to wash by touching a selection in

the top row. Next, choose how you want to wash your load by

touching a selection in the bottom row to choose the best cycle

combination for your load. See “Cycle Guide” for details on

cycles features.

9. Adjust cycle modiers, if desired*

The led indicator lights will show the default settings for the

selected cycle. To adjust a setting, touch its name – Temp,

Spin, or Soil. Adjusting settings may change the Estimated

Time Remaining. Tightly packing the load, unbalanced loads,

or excessive suds may also cause the washer to increase the

cycle time.

10. Select any additional options*

To add an option to the cycle, touch its name – Steam Clean,

Extra Rinse, or Wash & Dry. If you wish to use the bulk dispenser

(on some models), select Load & Go™. For other options, touch

and hold the buttons indicated for 3 seconds. To remove an

option from the selected cycle, touch that button again.

* Not all options and settings are available with all cycles.

See “Cycle Guide” for available options and settings.

Add liquid chlorine bleach to the bleach compartment.

Do not overll, dilute, or use more than 2⁄3 cup (165 mL).

Do not use color-safe bleach or Oxi in the same cycle with

liquid chlorine bleach.

IMPORTANT:

■ Always measure liquid chlorine bleach. Use a measuring

cup with a pour spout; do not guess.

■ Do not ll beyond the “MAX” line. Overlling could

cause garment damage.

■ Do not use thickened, easy-pour, or no-splash bleach

when running the Clean Washer with affresh

®

cycle, as

excess suds may occur.

■ On some models: Do not add liquid chlorine bleach to

the bulk dispenser.

■ Slowly close dispenser drawers. Make sure the drawers

are closed completely.

6. Add liquid chlorine bleach to

single load dispenser, if desired

16

11. Touch and hold START/PAUSE

to begin wash cycle

Touch and hold START/PAUSE for 3 seconds to start the wash

cycle. To pause a cycle in progress, touch START/PAUSE once;

then touch and hold again to continue the cycle. To cancel a

cycle, touch and hold POWER and run Drain & Spin to remove

any excess water.

Once you touch and hold START/PAUSE, you will hear the door

lock. The washer door will remain locked during the wash cycle.

Unlocking the door to add garments:

If you need to open the door to add one or two

missed garments, you may do so while the

“Add Garment” light is lit. The time allowed

to add a garment will vary based on cycle

selection and load size.

Touch START/PAUSE once; the door will unlock

once the washer movement has stopped.

This may take several minutes. Then close

door and touch and hold START/PAUSE again

to restart the cycle.

Adding items after “Add Garment” light is off:

Cancel current cycle. Water will drain and you will need

to reselect cycle and restart.

For best wash performance and optimal energy savings,

add garments only when the “Add Garment” light is on.

12. Remove garments promptly

after cycle is nished

Promptly remove garments after cycle

has completed to avoid odor and rusting of

metal objects on garments. When unloading

garments, pull back the door seal and check

for small items between the tub and the

washer drum.

If you will be unable to remove the load

promptly, use the FanFresh

®

option if it is

available on your model. If the FanFresh

®

option is selected,

the washer will automatically activate the fan once the cycle

ends and tumble the load periodically for up to 12 hours. After

a Wash & Dry cycle, promptly remove garments after cycle has

completed to reduce wrinkling.

NOTES:

■

To cancel the FanFresh

®

option, touch POWER or START/

PAUSE.

■ This washer has a tight seal to avoid water leaks. To avoid

odors, leave the door open to allow the washer to dry

between uses.

■ If a dry cycle is interrupted and the load removed before

the cool-down period at the end of the cycle, the load will

be very hot.

17

WASHER MAINTENANCE

Replace inlet hoses after ve years of use to reduce the risk

of hose failure. Periodically inspect and replace inlet hoses

if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses:

Mark the date of replacement on the label with a permanent

marker.

Check that the old washers are not stuck on the washer inlet

valves.

Use new washers in the new inlet hoses to ensure a proper seal.

WATER INLET HOSES

WASHER CARE

Recommendations to Help Keep Your Washer Clean and

Performing at Its Best

1. Always use High Efciency (HE) detergents and follow the

HE detergent manufacturer’s instructions regarding the

amount of HE detergent to use. Never use more than the

recommended amount because that may increase the

rate at which detergent and soil residue accumulate inside

your washer which, in turn, may result in undesirable odor.

2. Use warm or hot water washes sometimes (not

exclusively cold water washes) because they do a better

job of controlling the rate at which soils and detergent

accumulate.

3. Always leave the washer door slightly ajar between

uses to help dry out the washer and avoid the buildup

of odor-causing residue.

4. Periodically clean residue from all interior surfaces of the

window. For better care, wipe the entire inside of the door

with a damp cloth.

Cleaning Your Front Loading Washer

Read these instructions completely before beginning the

routine cleaning processes recommended below. This washer

maintenance procedure should be performed, at a minimum,

once per month or every 30 wash cycles, whichever occurs

sooner, to control the rate at which soils and detergent may

otherwise accumulate in your washer.

Cleaning the Door Seal

1. Open the washer door and remove any clothing or items

from the washer.

2. Inspect the gray-colored seal between the door opening

and the drum for stained areas, soil buildup, or lint. Pull

back the seal to inspect all areas under the seal and to

check for foreign objects or lint.

3. If stained areas, soil buildup, or lint are found, wipe down

these areas of the seal using either of the following two

procedures:

a. affresh

®

Machine Cleaning Wipes Procedure:

i. When the cycle is complete, gently pull back the

rubber door seal and clean the entire surface with the

textured side of an affresh

®

Machine Cleaning Wipe.

b. Dilute Liquid Chlorine Bleach Procedure:

i. Mix a dilute bleach solution, using 3/4 cup (177 mL)

of liquid chlorine bleach and 1 gallon (3.8 L) of warm

tap water.

ii. Wipe the seal area with the dilute solution, using

a damp cloth.

WASHER CARE (cont.)

iii. Let stand 5 minutes.

iv. Wipe down area thoroughly with a dry cloth and let

washer interior air dry with door open.

IMPORTANT:

■ Wear rubber gloves when cleaning with bleach.

■ Refer to the bleach manufacturer’s instructions for

proper use.

Cleaning the Inside of the Washer

This washer has a special cycle that uses higher water

volumes in combination with affresh

®

Washer Cleaner or

regular liquid chlorine bleach to thoroughly clean the inside

of the washer. Steam washer models also utilize steam to

enhance cleaning in this special cycle.

IMPORTANT: Do not use thickened, easy-pour, or no-splash

bleach when running the Clean Washer with affresh

®

cycle as

excess suds may occur.

NOTE: Read these instructions completely before beginning

the cleaning process.

Begin procedure

1. Clean Washer with affresh

®

Cycle Procedure

(Recommended for best performance):

a. Open the washer door and remove any clothing

or items.

b. Use an affresh

®

Machine Cleaning Wipe or a soft,

damp cloth or sponge to clean the inside door window.

c. Add an affresh

®

Washer Cleaner tablet to the

washer drum.

d. Do not add the affresh

®

Washer Cleaner tablet to

the dispenser drawer.

e. Do not add any detergent or other chemical to the

washer when following this procedure.

f. Close the washer door.

g. Select the Clean Washer with affresh

®

cycle.

h. On some models: Select the FanFresh

®

option to help

dry the washer interior after the cycle is complete.

NOTE: The washer remembers your last option selection

and will use it for future wash cycles until you deselect

that option.

i. Touch and hold START/PAUSE to begin the cycle.

The Clean Washer with affresh

®

cycle operation

is described below.

2. Chlorine Bleach Procedure:

a. Open the washer door and remove any clothing

or items.

b. Open the single load dispenser drawer and add

regular liquid chlorine bleach to the “MAX” line in

both the bleach compartment and the fabric softener

compartment. Either traditional or HE chlorine bleach

can be used.

IMPORTANT: Do not use thickened, easy-pour,

or no-splash bleach as excess suds may occur.

NOTE: Use of more liquid chlorine bleach than is

recommended above could cause washer damage

over time.

18

WASHER CARE (cont.)

c. Close the washer door and the dispenser drawer.

d. Do not add any detergent or other chemicals to the

washer when following this procedure.

e. Select the Clean Washer with affresh

®

cycle.

f. On some models: Select the FanFresh

®

option

to help dry the washer interior after the cycle is

complete.

NOTE: The washer remembers your last option

selection and will use it for future wash cycles until

you deselect that option.

g. Touch and hold START/PAUSE to begin the cycle.

The Clean Washer with affresh

®

cycle operation

is described below.

NOTE: For best results, do not interrupt cycle.

Description of Clean Washer with affresh

®

Cycle

Operation:

1. The Clean Washer with affresh

®

cycle will determine

whether clothing or other items are in the washer.

2. If no items are detected in the washer, it will proceed with

the cycle.

a. If any items are detected in the washer, “rL”

(remove load) will be displayed. The door will unlock.

Open washer and remove any garments from the

washer drum.

b. Touch POWER to clear the “rL” code.

c. Touch and hold START/PAUSE to restart the cycle.

3. Steam models only: During the rst 20 minutes of the

cycle, it will activate the steamer but the drum will not

spin or ll with water. You may see condensation on the

door window during this initial phase. If you are using

an affresh

®

Washer Cleaner tablet, it will not dissolve

completely during the steam phase. This is normal.

After the cycle is complete, leave the door open slightly to

allow for better ventilation and drying of the washer interior.

Cleaning the Dispensers

After using the Clean Washer with affresh

®

cycle, you may

nd some residue buildup in the washer’s dispensers.

To remove residue from the single load dispenser, remove

the drawer and wipe the surfaces with an affresh

®

Machine

Cleaning Wipe or a damp cloth and towel dry either before

or after you run the Clean Washer with affresh

®

cycle. Use

an all-purpose surface cleaner, if needed.

On some models: To remove residue from the Load & Go™

bulk dispenser, lift the handle on the dispenser housing and

pull to remove it from the washer cabinet; then rinse the

dispenser thoroughly with running water. Wipe the outside

dispenser surface with an affresh

®

Machine Cleaning Wipe

or a damp cloth, and towel dry. Use an all-purpose surface

cleaner, if needed.

Replace the dispenser in the washer cabinet and make sure

that it is correctly seated.

IMPORTANT: Dispensers are not dishwasher-safe.

Cleaning the Outside of the Washer

Use an affresh

®

Machine Cleaning Wipe or a soft, damp

cloth or sponge to wipe up any spills. Occasionally wipe the

outside of your washer to help keep it looking new. Use an

affresh

®

Machine Cleaning Wipe or mild soap and water.

IMPORTANT: To avoid damaging the washer’s nish, do not

use abrasive products.

CLEAN WASHER CYCLE REMINDER

NOTE: Not all models have the Clean Washer with affresh

®

cycle reminder light.

The Clean Washer with affresh

®

LED will ash at the end of a

wash cycle when the washer has run 30 wash cycles. This is

a reminder to run the Clean Washer with affresh

®

cycle.

If the Clean Washer with affresh

®

cycle is not turned on, the

LED will stop ashing at the end of a wash cycle after running

three more regular wash cycles. After 30 more wash cycles

are completed, the Clean Washer with affresh

®

LED will again

ash at the end of a wash cycle as a reminder.

REMOVING THE DISPENSER (cont.)

Removing the Dispenser

To remove:

1. Pull dispenser drawer out until it stops.

2. Press down on the release tab and pull straight out

to remove the dispenser.

3. Lift off cover panel

by pulling straight up.

To replace:

1. Position cover panel back

onto posts on dispenser.

Apply slight pressure on

cover panel to seat it.

2. Align edges of dispenser

with guides in washer;

then slide dispenser

back into slot.

Single Load Dispenser Drawer

19

It is recommended that you rinse out the Load & Go

™

containers when relling, when changing detergent types or

concentrations, or when the washer will not be used for an

extended period.

1. Pull the dispenser drawer out until it stops.

2. Lift out the Load & Go

™

containers.

3. Lift the ll lid and ush interior thoroughly with warm water.

4. Allow to air dry.

IMPORTANT: Containers are not dishwasher-safe.

CLEANING LOAD & GO

™

CONTAINERS

(on some models)

Operate your washer only when you are home. If moving

or not using your washer for a period of time, follow these

steps:

1. Unplug or disconnect power to washer.

2. Turn off water supply to washer to avoid ooding due

to water pressure surges.

HELPFUL TIP: Attach a reminder note to the washer

to turn the water back on before washer’s next use.

3. Clean the dispensers. See “Cleaning the Dispensers.”

NON-USE AND VACATION CARE

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer

where it will not freeze. Because some water may stay in

hoses, freezing can damage washer. If storing or moving

during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets; then disconnect and drain

water inlet hoses.

HELPFUL TIP: Attach a reminder note to the washer

to turn the water back on before washer’s next use.

2. Put 1 qt. (1 L) of R.V.-type antifreeze in washer drum

and run washer on Normal cycle for about 2 minutes

to mix antifreeze and remaining water.

3. Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

1. Shut off both water faucets. Disconnect and drain water

inlet hoses.

2. If washer will be moved during freezing weather, follow

“Winter Storage Care” directions before moving.

3. Disconnect drain hose from drain system and from back

of washer.

4. Unplug power cord.

5. Place inlet hoses and drain hose inside washer drum.

6. Bundle power cord with a rubber band or cable tie to

keep it from hanging to the ground.

IMPORTANT: Call for service to install new transport bolts.

Do not reuse transport bolts. Washer must be transported

in the upright position. To avoid structural damage to

your washer, it must be properly set up for relocation

by a certied technician.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage,

or moving:

1.

Refer to Installation Instructions to locate, level, and

connect washer.

2.

Before using again, run washer through the following

recommended procedure:

To use washer again:

1.

Flush water pipes and hoses. Reconnect water inlet

hoses. Turn on both water faucets.

2.

Plug in washer or reconnect power.

3.

Run washer through Heavy Duty cycle to clean washer

and remove antifreeze, if used. Use only HE detergent.

Use half the manufacturer’s recommended amount for

a medium-size load.

20

4. Remove large clumps of lint by hand from the lter and

place lint in a suitable waste container. Remove remaining

residue from the lter by rinsing with water.

5. Reinsert the drain pump lter by turning it clockwise.

Make sure to turn it in as far as it will go, with the lter

handle remaining as close as possible to the vertical

position.

6. Replace and close the dispenser drawer. Make sure to

insert both rails simultaneously when replacing the drawer.

You will hear a clicking sound that indicates the rails have

engaged. To ensure proper placement of the drawer, pull

out fully. The drawer should be fully engaged and the rails

locked in placed. Make sure the drain hose is secured in

the hose clip and tucked underneath the cutout.

CLEANING THE DRAIN PUMP FILTER/

DRAINING RESIDUAL WATER (cont.)

CLEANING THE DRAIN PUMP FILTER/

DRAINING RESIDUAL WATER

(on some models)

1. Open the dispenser drawer by pulling on the handle at the

base of the washer/dryer. This will reveal the drain pump

lter. Remove the drawer by releasing the tab on each side.

2. Place a broad, at container beneath the drain pump lter

to collect the drain water. Release the black hose from the

hose clip, remove the plug, and drain the hose into the

container. Empty the container. Repeat this procedure if

necessary until all the water has drained. Make sure that

the black hose is completely dry, replace the plug, and

secure the hose in the clip.

NOTE: If water does not drain well, push in hose slightly to

remove any possible kinks.

3. Lay a cotton cloth beneath the drain pump lter to absorb

any water still in it. Then remove the drain pump lter by

turning it counterclockwise.

NOTE: Perform the following procedure occasionally.

Black hose

Drain pump

lter

With your nger, push

down on tab on right side

of drawer, and up on tab on

left side of drawer.

Right sideLeft side

Gently pull back the rubber door seal and clean any stained

areas, soil buildup, or lint with the textured side of an

affresh

®

Machine Cleaning Wipe.

ADDITIONAL CLEANING

Hose clip

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Whirlpool WFW862CHC Mode d'emploi

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