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Problem Cause Solution
Water droplets
come out of the
soleplate.
The set temperature is too low for steam
ironing.
Set a temperature of 2 or
higher.
When you start steam ironing and when
you stop steam ironing for a while, the
steam still present in the supply hose
cools down and condenses into water. This
causes water droplets to come out of the
soleplate.
This is normal. When you start
ironing or when you continue
ironing after an interruption, hold
the iron over an old cloth and
press the steam activator. Wait
until steam instead of water
comes out of the soleplate.
Flakes and impurities
come out of the
soleplate or the
soleplate is dirty.
Impurities or chemicals present in the water
have deposited in the steam vents and/or
on the soleplate.
Clean the soleplate with a damp
cloth.
The appliance
produces a pumping
sound.
Water is pumped into the steam generator. This is normal.
The pumping sound does not stop. Unplug the iron immediately and
contact an authorised Philips
service centre.
The iron produces
steam continuously.
You have slid the steam lock backwards
while pressing the steam activator.
Slide the steam lock forwards
to unlock the steam lock (see
section ‘Steam lock function’).
Dirty water comes
out of the soleplate.
Too much scale and minerals have
accumulated inside the steam generator.
Rinse the steam generator.
See chapter ‘Cleaning and
maintenance’.
Steam escapes from
under the Calc-
Clean rinsing cap
when the appliance
heats up.
You have not tightened the Calc-clean
rinsing cap properly.
Switch off the appliance, tighten
the Calc-Clean rinsing cap and
switch on the appliance again. If
steam continues to escape when
the appliance is heating up, switch
off the appliance and contact
a service centre authorised by
Philips.
The iron does not
produce enough
steam/the amount
of steam decreases
and increases during
steam ironing.
When the appliance pumps water into
the steam generator, the steam amount
sometimes decreases. This is probably
when you think that the iron does not
produce enough steam. However this is a
normal phenomenon and the steam output
normalises within a few seconds.
To optimise the steam output,
release the steam lock when you
do not need steam and when you
put down the iron.
ENGLISH14