EN / FR / ES
58 4131 0000/AG
Freezer
User Manual
Congélateur
BUFR2715PSIM - BUFR2715WH - BUFR2715SSIM - BUFR2715MG
Manuel d'utilisation
Congelador
Manual del usuario
Congratulations on the purchase of your new Beko Freezer! This freezer has been
manufactured in modern facilities with the utmost care and meticulous quality
controls. We are so confident in the quality of this product that we back it with a two
year parts and labor warranty, and five years on the sealed system! Please read this
entire user manual before using your product, to ensure you understand all of its
features and benefits and know how to operate it properly. This manual should be
kept in an easily accessible location and passed on to any future owners.
This guide will help you use the product quickly and safely.
Please read the user guide carefully before installing and operating the product.
• Always observe the applicable safety instructions.
• Please read any other documents provided with the product.
• Keep in mind that this user guide may apply to several product models. Please
note the various symbols used throughout this manual and what they represent.
Fill this out and keep for future reference
Model
Serial No
Date of Purchase
Original Purchaser
Dealer
City
State
Zip Code
Country
CImportant in useful tips.
ARisk of life and prope.
BRisk of electric shock.
The product is made of rec
materials, in accordance with
the National E Legislation.
Serial No
RATED VOLTAGE :
REFRIGERANT QUANTITY :
FREEZER COMP. NET. VOL. :
REFRIGERANT TYPE :
TOTAL NET VOLUME : DEFROST POWER :
I
TYPE :
MARKETING CODE :
RATED CURRENT (TOTAL):
CLASS :
MODEL NO:
FREQUENCY :
SERIAL NUMBER :
PRODUCT NUMBER : 120 V AC~
13.84 cu-ft
1.76 oz
R600a
13,84 cu-ft
BUFR2715SSIM
0.9 A
T
F70420NELU
60 Hz
7278440595
190 W
21-999999-12
Made in Turkey
RATED POWER : 190 W
Arcelik A.S. Organize Sanayi Bölgesi 1 Cadde, 26110, Eskisehir, Turkey
7278440595219999991201
Rating label
3/20 EN
Freezer / User Manual
1 Your Freezer 4
2 Important instructions for
safety and environment 5
2.1. General safety. . . . . . . . . . . . . . . . . . . . 5
2.1.1. HCA warning. . . . . . . . . . . . . . . . . . . . 6
2.1.2. For products with a water
dispenser . . . . . . . . . . . . . . . . . . . . . . . . 7
2.2. Intended use. . . . . . . . . . . . . . . . . . . . . 7
2.3.Children’s safety . . . . . . . . . . . . . . . . . . 7
2.4. Package information . . . . . . . . . . . . . 7
3 Installation 8
3.1. Before Installation. . . . . . . . . . . . . . .10
3.2.Installing the plastic wedges . . . . 10
3.3.Adjusting the feet . . . . . . . . . . . . . . .10
3.4.Electrical connection . . . . . . . . . . . . 11
3.5. Connecting the water hose to the
freezer . . . . . . . . . . . . . . . . . . . . . . . . . . 11
4 Preparation 12
4.1. Things to be done for energy
saving. . . . . . . . . . . . . . . . . . . . . . . . . . . 12
4.2. Initial use . . . . . . . . . . . . . . . . . . . . . . . 12
5 Operating the product 13
5.1. Indicator panel. . . . . . . . . . . . . . . . . . 13
5.2. Recommendations for preserving
the frozen food . . . . . . . . . . . . . . . . . 14
5.3. Deep-freeze information. . . . . . . 14
5.4. Door open warning . . . . . . . . . . . . . 15
5.5. Changing the door opening
direction . . . . . . . . . . . . . . . . . . . . . . . . 15
6 Maintenance and cleaning 16
6.1. Avoiding bad odors . . . . . . . . . . . . . . 16
6.2.Protecting the plastic surfaces . 16
7 Troubleshooting 17
4 /20 EN Freezer / User Manual
1 Your Freezer
2
5
3*
1*
4*
(Front)
1. Icebox / Ice maker compartment
2. Control Panel
3. Door shelf
4. Drawers
5. Adjustable front feet
CFigures in this user manual are given as an example and may not match the
product exactly. If the relevant parts are not available in the product you
purchased, the figure applies to other models.
5/20 EN
Freezer / User Manual
2 Important instructions for safety and environment
This section contains safety instructions
that will help protect from risk of
personal injury or property damage.
Failure to follow these instructions shall
void any warranty.
A
WARNING:
Keep ventilation
openings, in the appliance
enclosure or in the built-in
structure, clear of obstruction.
A
WARNING:
Do not use
mechanical devices or other
means to accelerate the
defrosting process, other than
those recommended by the
manufacturer.
A
WARNING:
Do not damage the
refrigerant circuit.
B
WARNING:
Do not use
electrical appliances inside the
food storage compartments of
the appliance, unless they are
of the type recommended by
the manufacturer.
2.1. General safety
• The product can be used by children
at and above 8 years old and by
persons whose physical, sensory or
mental capabilities were not fully
developed or who lack experience
and knowledge provided that they
are supervised or trained on the
safe usage of the product and the
risks it brings out. Children must
not play with the product. Cleaning
and maintenance should not be
performed by children unless they
are supervised.
• Unplug the product if a failure occurs
while it is in use.
• If the product has a failure, it should
not be operated unless it is repaired
by the Authorized Service Agent.
There is the risk of electric shock!
• Connect the product to a grounded
outlet protected by a fuse complying
with the values in the rating plate.
Have the grounding installation
made by a qualified electrician. Our
company shall not be liable for any
damages that may arise when the
product is used without grounding in
accordance with the local regulations.
• Do not tuck the power cord under the
product. Do not put heavy items on the
power cord. The power cord should not be
bent, crushed, and come into contact with
any heat source.
• Never wash the product by spreading
or pouring water onto it! There is the
risk of electric shock!
• Never touch the plug with wet hands!
Never unplug by pulling on the cable,
always pull out by grabbing the plug.
• Do not plug the freezer into a loose
wall receptacle.
• Never connect your freezer to
electricity-saving systems. Such
systems are harmful for the product.
• Unplug the product during
maintenance, cleaning and repairing
procedures.
• Always have the installation and
repairing procedures carried out
by the Authorized Service Agent. The
Manufacturer shall not be held
liable for damages that may arise
from procedures carried out by
unauthorized persons.
• Do not put bottled and canned
liquid beverages in the freezer
compartment. They may burst!
Important instructions for safety and environment
6 / 20 EN Freezer / User Manual
• Never use steam and steam
assisted cleaning materials to
clean or defrost the freezer. Steam
will cause short circuit or electric
shock since it would get into
contact with the electrical parts in
the freezer!
• Never use the parts on your
freezer such as the door and
drawer as a means of support or
step. This will cause the product to
tip over or parts of it get damaged.
• Do not damage the cooling circuit
with drilling or cutting tools.The
refrigerant that might blow out
when the gas channels of the
evaporator, pipe extensions or
surface coatings are punctured
may cause skin irritations and eye
injuries.
• Do not cover or block the
ventilation holes on the freezer
with any material.
• Do not use gaseous sprays near
the product since there is the risk
of fire or explosion!
• Flammable items or products that
contain flammable gases (e.g.
spray) as well as the explosive
materials should never be kept in
the appliance.
• Do not place containers filled
with liquid on top of the product.
Spilling water on an electrical
component may cause electric
shocks or risk of fire.
• Do not store products (vaccines,
heat-sensitive medicines,
scientific materials and etc.) that
require a precise temperature
control in the freezer.
• If you will not operate the product
for a long period of time, unplug and
unload the food in it.
• If the product is equipped with
blue light, do not look at the blue
light with optical tools.
• Do not overload the product. It
may fall when the door is opened,
and cause injury or damage.
Similar problems may occur in case
of putting things on top of the
product.
• Pay attention not to have your
hand or any part of your body get
caught by the moving parts inside
the product.
2.1.1. HCA warning
• If your product’s cooling system
contains R600a:
This gas is flammable. Therefore, pay
attention to not damaging the cooling
system and piping during usage
and transportation. In the event of
damage, keep your product away
from potential fire sources that can
cause the product catch a fire and
ventilate the room in which the unit is
placed.
C
You can identify the type
of gas used in your product
by referring to the the
model/serial tag located on
the left wall of the upper
compartment.
AWARNING: Never dispose the
product in fire.
Important instructions for safety and environment
7/20 EN
Freezer / User Manual
2.1.2. For products with
a water dispenser
• Pressure for cold water inlet shall
be maximum 90 psi(620 kPa).
If your water pressure exceeds
80 psi (550 kPa), use a pressure
limiting valve in your mains
system. If you do not know how to
check your water pressure, ask for
the help of a professional plumber.
• If there is risk of water hammer
effect in your installation, always
use water hammer prevention
equipment in your installation.
Consult professional plumbers if
you are not sure if there is a water
hammer effect in your installation.
• Do not install on the hot water
inlet. Take precautions against
of the risk of freezing of the
hoses. Normal operating water
temperatures should be between
33°F (0.6°C) minimum and 100°F
(38°C) maximum.
• Use only potable water.
2.2. Intended use
• This product has been designed
for domestic use. It is not suitable
for commercial use and it must not
be used out of its intended use.
• Product must be used only for
storing food.
• The manufacturer waives any
responsibility arisen from incorrect
usage or transportation.
2.3.Children’s safety
• Children must be supervised to
prevent them from tampering with
the product.
A
DANGER: Risk of child
entrapment. Before you
throw away your old freezer
or freezer:
• Take off the doors.
• Leave the shelves in
place so that children
may not easily climb
inside.
2.4. Package
information
• Packaging materials of the product
are manufactured from recyclable
materials in accordance with our
National Environment Regulations.
Do not dispose of the packaging
materials together with the
domestic or other wastes. Take
them to the packaging material
collection points designated by
the local authorities.
• Contact qualified personnel for
disposal.
8 /20 EN Freezer / User Manual
3 Installation
75 5/16”
1912 mm
9/16”
14 mm
11/16”
17 mm
73 7/16”
1865 mm
1 1/4”
31 mm
31 5/8”
803 mm
75 7/16”
1915 mm
E
G
F
A
C
B
D
A B C D E F G
75 5 /16”(1912 mm) 73 7/16”(1865 mm) 75 7/16” (1915 mm) 31 5/8” ( 803 mm) 1 1/4
” (
31 mm) 9/16
” (
14 mm) 11/16
” (
17mm)
Installation
9 / 20 EN
Freezer / User Manual
31 7/8”
809 mm
55 5/8”
1413 mm
29 5/16”
744 mm
1 3/16”
29 mm
31 5/8”
803 mm
27 9/16”
700 mm
M
K
L
H
I
J
H I J K L M
31 7/8”(809 mm) 55 5/8”(1413 mm) 29 5/16” (744 mm) 1 3/16” ( 29 mm) 31 5/8
” (
803 mm) 27 9/16
” (
700mm)
Installation
10 / 20 EN Freezer / User Manual
3.1. Before Installation
• Before installing, be sure the
opening measurements are
sufficient to receive the product
and that the appropriate electrical
and plumbing connections are
present.
• Refer to the nearest Authorized
Service Agent for installation
of the product. To make the
product ready for use, make sure
that the electricity installation
is appropriate before calling the
Authorized Service Agent. If not,
call a qualified electrician to have
any necessary arrangements
carried out.
• Place the product on an even floor
surface to prevent jolts.
• Install the product at least
12’’(30cm) away from heat sources
such as hobs, heater cores and
stoves and at least 2’’(5 cm)away
from electrical ovens.
• Product must not be subjected to
direct sun light and kept in humid
places.
• Appropriate air ventilation must
be provided around your product
in order to achieve an efficient
operation. If the product is to be
placed in a recess in the wall, pay
attention to leave at least 2’’(5 cm)
distance with the ceiling and side
walls.
• Do not install the product in places
where the temperature falls below
23 °F (-5°C).
3.2.Installing the
plastic wedges
Plastic wedges supplied with the
product are used to create the
distance for the air circulation
between the product and the rear
wall.
1. To install the wedges, remove the
screws on the product and use the
screws supplied together with the
wedges.
2. Insert the 2 plastic wedges onto
the rear ventilation cover as
illustrated in the figure.
3.3.Adjusting the feet
After moving the freezer into place,
we recommend lowering the feet to
secure the product in place. You can
also adjust the feet if the product is
not balanced. Twist the feet in the
desired direction according to the
illustration below. Adjusting the feet
can also be used to align the doors.
Installation
11 / 20 EN
Freezer / User Manual
3.4.Electrical
connection
AWARNING: Do not make
connections via extension
cables or multi-plugs.
BWARNING: Damaged power
cable must be replaced by the
Authorized Service Agent.
C
If two coolers are to be
installed side by side, there
should be at least 1 5/8”
(4 cm ) distance between
them.
• Our company shall not be liable
for any damages that will arise
when the product is used
without grounding and electrical
connection in accordance with the
national regulations.
• Power cable plug must be within
easy reach after installation.
• Do not extension cords or cordless
multiple outlets between your
product and the wall outlet.
C
Hot Surface Warning!
Side walls of your product is
equipped with refrigerant
pipes to improve the cooling
system. Refrigerant with
high temperatures may
flow through these areas,
resulting in hot surfaces
on the side walls. This is
normal and does not need
any servicing. Please pay
attention while touching
these areas.
3.5. Connecting
the water hose
to the freezer
1. Remove the valve channel cover
(A) from the water inlet valve.
2. Connect the water line (C) to the
inlet valve (B) and tighten by hand
to secure it. It is not necessary to
use pliers, but if there is a leak, you
may tighten slightly with a pair of
pliers.
12 /20 EN Freezer / User Manual
4.1. Things to be done
for energy saving
A
Connecting the product to electric
energy saving systems is risky
as it may cause damage on the
product.
• Do not leave the doors of your freezer
open for a long time.
• Do not put hot food or drinks in your
freezer.
• Do not overload the freezer, cooling
capacity will fall when the air
circulation inside is hindered.
• In order to store maximum amount
of food in the freezer compartment,
the icematic, available in the freezer
compartment and easily removable
by hand, shall be taken out. Net
volume and energy consumption
values declared on the power data
plate of your freezer are measured
and tested by removing the icematic.
Do not remove the shelves inside the
freezer compartment and on the door
of freezer compartment shall not be
removed and they shall always be
used they provide ease of use and
efficiency in energy consumption.
• Airflow should not be blocked by
placing foods on the sides of the
freezer compartment fan. A minimum
distance of 1 1/4”(3 cm) shall be
provided on the sides of protective fan
cover.
• The baskets/drawers that are
provided with the chill compartment
must always be in use for low energy
consumption and for better storage
conditions.
• Food contact with the temperature
sensor in the freezer compartment
may increase energy consumption of
the appliance. Thus any contact with
the sensor(s) must be avoided.
• Depending on the features of your
product, thawing frozen food in
freezer compartment will both
provide energy saving and preserve
the food quality.
4 Preparation
• Do not allow contact of the food
with the freezer compartment
temperature sensor shown in the
figure below.
4.2. Initial use
Before starting to use your freezer,
ensure that all preparations are made
in accordance with the instructions in
sections "Instructions for safety and
environment" and "Installation".
• Run the product without putting any
food for 6 hours and do not open its
door unless certainly required.
CYou will hear a noise when the
compressor starts up. The liquids
and gases sealed within the
refrigeration system may also
give rise to noise, even if the
compressor is not running and this
is quite normal.
CFront edges of the product may
feel warm. This is normal. These
areas are designed to be warm to
avoid condensation.
CIn some models, the instrument
panel automatically turns off 5
minutes after the door has closed.
It will be reactivated when the
door has opened or pressed on
any key.
13/20 EN
Freezer / User Manual
5.1. Indicator panel
5 Operating the product
10.Freezer Set Function:
This function allows you to change the Freezer compartment
temperature setting. Press this key to set the temperature of the
freezer compartment to 0 °F ,-2 °F , -4 °F, -5 °F, -7 °F, -9 °F and -11
°F(-18°C, -19°C, -20°C, -21°C, -22°C, -23 °C and -24°C), respectively.
To change the temperature scale between Fahrenheit and Celsius,
press and hold this key for 3 seconds, until the display indicates the
change.0 °F ,-2 °F , -4 °F, -5 °F, -7 °F, -9 °F and -11 °F(-18°C,
-19°C, -20°C, -21°C, -22°C, -23 °C and -24°C).
11.Quick Freeze Function:
Press this key to activate the Quick Freeze function. This will drop
the temperature down to -16ºF (-26ºC) for 25 hours. After this time
it will return to the previously set temperature. When activated the
Quick Freeze icon (snowflake) will be illuminated. It can be manually
canceled by pressing the Quick Freeze key again.
12.On/Off Function:
This function allows you to make the Freezer turn off when pressed
for 3 seconds.The freezer could be turned on by pressing On/Off key
for 3 seconds again .
13.Energy Saving Indicator :
If the product doors are kept closed for 1 minute energy saving
function is automatically activated and energy saving symbol is
illuminated.
When energy saving function is activated, all symbols on the display
other than energy saving symbol will turn off. When the Energy Saving
function is activated, if any key is pressed or the door is opened,
energy saving function will be canceled and the symbols on display
will return to normal.
Energy saving function is activated during delivery from factory and
cannot be canceled.
14.Quick Freeze Indicator :
This icon comes on when the Quick Freeze function is on.
1
78
12 1011 9
14
235
46
13
1.On/Off Indicator:
This icon come on when the freezer is turned off. All the other icons
turn off.
2.Economic Usage Indicator:
This icon comes on when the Freezer Compartment is set to -18°C
0 °F which is the most economical set value. Economic Usage
Indicator turns off when the Quick Freezer or Quick Freeze function
is selected.
3.Temperature Setting Indicator:
Indicates the temperature set for the Freezer Compartment.
4.Power Failure / High temperature / Error status indicator:
This indicator illuminates in the case of a power failure, high
temperature, or error codes.
If the temperature in the compartment rises to a critical level for
frozen food, the highest temperature reached will flash in the
display, along with this indicator.
The indicator can be cleared by pressing the “Alarm Off” key.
If an “E” and a number(s) appear with this indicator, it is an error
code and should be addressed by an authorized technician.
5.Eco Extra Indicator:
This icon lights up when the Eco Extra function is activated.
6.Key Lock Indicator:
This icon lights up when the Key Lock mode is activated.
7.Key Lock Mode:
Press and hold this key to activate “Key Lock.” When activated
none of the display keys will functin, and the “Key Lock” icon will be
illuminated. Press and hold this key again for 3 seconds to exit the
Key Lock mode.
8.Alarm Off
In case of a power failure, high temperature warning, or error code,
you may silence the audible alarm by pressing this key. In the case of
a high temperature warning, the food should be checked to ensure
it has not defrosted. In the case of an error code, an authorized
technician should inspect the product
9.Eco Extra Function:
Press the Eco Extra key for 3 seconds to activate Eco Extra Function
when going on holday for instance. Freezer will start operating in
the most economic mode at around 6 hours later and the economic
usage indicator will turn on when the function is active.
Operating the product
14 /20 EN Freezer / User Manual
5.2. Recommendations
for preserving the
frozen food
Compartment shall be set to
0 °F (-18°C) at least.
1. Put packages in the freezer
as quickly as possible after purchase
without allowing the to thaw.
2. Check whether the "Use By"
and "Best Before" dates on the
packaging are expired or not before
freezing it.
3. Ensure that the package of the
food is not damaged.
5.3. Deep-freeze
information
- It is possible to preserve food for
a long time at 0ºF (-18ºC) or lower
temperatures.
- Boil vegetables and drain their water
before freezing to ensure optimal
freezing conditions. After draining
the water, puth them in air-tight
packages before placing them in the
freezer.
- Foods such as bananas, tomatoes,
lettuce, celery, boild eggs, and
potatoes are not suitable for freezing.
They will not be spoiled so that
they present a health risk, but their
nutritional value and taste will be
negatively affected.
5.4. Door open
warning
(This feature is optional)
An audio warning signal will be given
when the door of your product is
left open for at least 1 minute. This
warning will be muted when the door
is closed or any of the display keys (if
any) are pressed.
Door open warning is given to user
both visually and acoustically. If the
warning continues for 10 minutes,
interior lights will be turned off.
Temperature Setting Explanations
0 °F(-18°C) This is the normally recommended
setting.
-4 °F (-20 °C)
-7 °F (-22°C ) or
-11 °F (-24°C )
These settings are recommended when
the ambient temperature exceeds
86 °F (30°C).
Quick Freeze
Use when you wish to freeze your food in
a short time. Your freezer will return to its
previous mode when the process is over.
0 °F(-18°C )or
colder
Use these settings if you think that your
freezer compartment is not cold enough
because of the hot ambient conditions or
frequent opening and closing of the door.
Operating the product
15/20EN
Freezer / User Manual
5.5. Changing the door
opening direction
Door opening direction of your
freezer can be changed according
to the place you are using it.If this is
necessary, please call your nearest
Authorized Service.
16 /20 EN Freezer / User Manual
6. Maintenance and cleaning
The life of the product is extended and
common problems are reduced, if it is
cleaned regularly.
BWARNING: Unplug the product
before cleaning it.
• Never use gasoline, benzene or
similar substances for cleaning
purposes.
• Never use any sharp and abrasive
tools, soap, household cleaners,
detergent and wax polish for
cleaning.
• Dissolve one teaspoon of baking soda
in 1 pint of water. Soak a cloth with
the solution and wring it thoroughly.
Wipe the interior of the freezer with
this cloth and dry thoroughly.
• Make sure that no water enters the
lamp housing and other electrical
items.
• If you will not use the freezer for a
long period of time, unplug it, remove
all food inside, clean it and leave the
door ajar.
• Check regularly that the door gaskets
are clean. If not, clean them.
• To remove door and body shelves,
remove all of its contents.
• Remove the door shelves by pulling
them up. After cleaning, slide them
from top to bottom to install.
• Never use cleaning agents or water
that contain chlorine to clean the
outer surfaces and chromium coated
parts of the product. Chlorine causes
corrosion on such metal surfaces
6.1. Avoiding bad odors
Materials that may cause odor are not
used in the production of our freezers.
However, due to inappropriate food
preserving conditions and not cleaning
the inner surface of the freezer as
required can bring forth the problem of
odor . Pay attention to following to avoid
this problem:
• Keeping the freezer clean is
important. Food residuals, stains, etc.
can cause odor . Therefore, clean the
freezer with baking soda dissolved
in water every 15 days. Never use
detergents or soap.
• Keep the food in closed containers.
Microorganisms spreading out from
uncovered containers can cause
unpleasant odors.
• Never keep the food that is past its
expiration date or has spoiled in the
freezer.
6.2.Protecting the
plastic surfaces
Do not put liquid oils or oil-cooked meals
in your freezer in unsealed containers as
they damage the plastic surfaces of the
freezer. If oil is spilled or smeared onto
the plastic surfaces, clean and rinse the
relevant part of the surface at once with
warm water.
17/20 EN
Freezer / User Manual
7. Troubleshooting
Check this list before contacting a servicer. Doing so will save you time and money.
This list includes frequent complaints that are not related to faulty workmanship or
materials. Certain features mentioned herein may not apply to your product.
The freezer is not working.
• The power plug is not fully seated. >>> Plug it in outlet completely into the
socket.
• The fuse connected to the socket powering the product or the main fuse is
blown. >>> Be sure the unit is turned on. A single red light in the display means
the product is plugged in but not turned on. Press and hold the Power key for
three seconds to turn the unit on.
Compressor is not working.
• In case of sudden power failure or pulling the power plug off and putting back on,
the gas pressure in the product’s cooling system is not balanced, which triggers
the compressor thermic safeguard. The product will restart after approximately
6 minutes. If the product does not restart after this period, contact a servicer.
• Defrosting is active. >>> This is normal for a fully-automatic defrosting product.
The defrosting is carried out periodically.
• The product is not plugged in. >>> Make sure the power cord is plugged in.
• The temperature setting is incorrect. >>> Select the appropriate temperature
setting.
• The power is out. >>> The product will continue to operate normally once the
power is restored.
The freezer’s operating noise is increasing while in use.
• The product’s operating performance may vary depending on the ambient
temperature variations. This is normal and not a malfunction.
The freezer runs too often or for too long.
• The new product may be larger than the previous one. Larger products will run
for longer periods.
• The room temperature may be high. >>> The product will normally run for long
periods in higher room temperature.
• The product may have been recently plugged in or a new food item is placed
inside. >>> The product will take longer to reach the set temperature when
recently plugged in or a new food item is placed inside. This is normal.
• Large quantities of hot food may have been recently placed into the product. >>>
Do not place hot food into the product.
• The doors were opened frequently or kept open for long periods. >>> The warm
air moving inside will cause the product to run longer. Do not open the doors too
frequently.
• The freezer door may be ajar. >>> Check that the doors are fully closed.
• The product may be set to temperature too low. >>> Set the temperature to a
higher degree and wait for the product to reach the adjusted temperature.
18 /20 EN Freezer / User Manual
Troubleshooting
• The freezer door washer may be dirty, worn out, broken or not properly settled.
>>> Clean or replace the washer. Damaged / torn door washer will cause the
product to run for longer periods to preserve the current temperature.
Shaking or noise.
• The ground is not level or firm. >>> If the product is shaking when moved slowly,
adjust the feet to balance the product. Also make sure the ground is sufficiently
firm to bear the product.
• Any items placed on the product may cause noise. >>> Remove any items placed
on the product.
The product is making noise of liquid flowing, spraying etc.
• The product’s operating principles involve liquid and gas flows. >>> This is normal
and not a malfunction.
There is sound of wind blowing coming from the product.
• The product uses a fan for the cooling process. This is normal and not a
malfunction.
There is condensation on the product’s internal walls.
• Hot or humid weather will increase icing and condensation. This is normal and not
a malfunction.
• The doors were opened frequently or kept open for long periods. >>> Do not
open the doors too frequently; if open, close the door.
• The door may be ajar. >>> Fully close the door.
There is condensation on the product’s exterior or between the doors.
• The ambient weather may be humid, this is quite normal in humid weather. >>>
The condensation will dissipate when the humidity is reduced.
The interior smells bad.
• The product is not cleaned regularly. >>> Clean the interior regularly using
sponge, warm water and carbonated water.
• Certain containers and packaging materials may cause odor. >>> Use containers
and packaging materials free of odor.
• The foods were placed in unsealed containers. >>> Keep the foods in sealed
containers. Micro-organisms may spread out of unsealed food items and cause
bad odor. Remove any expired or spoiled foods from the product.
The door is not closing.
• Food packages may be blocking the door. >>> Relocate any items blocking the
doors.
• The product is not standing in full upright position on the ground. >>> Adjust the
stands to balance the product.
• The ground is not level or firm. >>> Make sure the ground is level and sufficiently
firm to bear the product.
19/20 EN
Freezer / User Manual
Troubleshooting
The vegetable bin is jammed.
• The food items may be obstructing with the upper section of the drawer. >>>
Reorganize the food items in the drawer.
If The Surface Of The Product Is Hot.
• High temperatures may be observed between the two doors, on the side panels
and at the rear grill while the product is operating. This is normal and does not
require service maintenance! Be careful when touching these areas.
A
WARNING:
If the problem persists after following the instructions in this section, contact your
vendor or an Authorized Service. Do not try to repair the product.
A
WARNING:
• This product can expose you to chemicals including Nickel (Metallic) which is
known to the State of California to cause cancer.
• For more information go to www.P65Warnings.ca.gov
• Note : Nickel is a component in all stainless steel and some other metal
components.
20 /20 EN Freezer / User Manual
The warranties provided by Beko in these statements only apply to Beko
appliance sold to the original purchaser or homeowner in the US (Including
Alaska, Hawaii, Puerto Rico and the US Virgin Islands) and The Cayman
Islands
The factory warranty applies only to products purchased through an
authorized dealer or authorized reseller. Go to
www.bekoappliances.com/where-to-buy for a list of authorized dealers.
Products purchased through non-authorized dealers and wholesalers
will not be covered under the manufactures warranty
The warranty is not transferable. To obtain warranty service, please
contact your dealer or contact us at
https://www.bekoappliances.com/support/beforecallcenter/ You will need
your product model number, serial number, retailer name and address,
where purchased and purchase date / installation date. This warranty gives
you specific legal rights, and you may also have other rights which vary
from state to state. Also, please make sure you register your product for
warranty at: https://www.bekoappliances.com/product-registration/
2 year (*) full warranty from date of first Installation (All Beko Products)
Beko will repair or replace at no cost to the consumer any defective parts if
used under normal household conditions
(Warranty is void if the product is used commercially e.g., bed +
breakfast, nursing home etc.). Service must also be performed by an
authorized Beko service agency. (Cosmetic defects must be reported
within 10 business days from installation). 1 year warranty on the
accessories is for the parts only and does not include labor.
3
rd
thru 5
th
year (*, **) Sealed System Warranty on refrigerators -
Parts Only
Beko will provide (No Charge) any compressor, evaporator, condenser and
filter Dryer to the consumer if material defects or workmanship have
caused the damage or failure of these components.
(Trip and Labor charges are the responsibility of the consumer)
3
rd
thru 10
th
year (*, **) ProSmart™ Inverter Motor on Dishwashers - Part
Only
Beko will provide (No Charge) a ProSmart Inverter Main Wash Motor if
material defects or workmanship have caused the damage or failure of this
component.
(Trip and Labor charges are the responsibility of the consumer)
Disclaimers of warranties and exclusions:
Warranty does not cover service costs by an authorized service agent to
correct installation, electrical problems or educational instruction on the
use of the electric and gas ranges. The warranty also does not cover
defects or damage caused by an act of God (such as storms, floods, fires,
mudslides, etc.), damage cause by use of the electric and gas ranges for
purposes other than those for which it was designed, misuse, abuse,
accident, alteration, improper installation, maintenance, travel fees,
service calls outside normal service hours, pick up and
delivery, any food loss due to product failure, unauthorized service work
or work.
This product is fully tested and went through official quality
assurance inspections before leaving the original manufacturing site.
Warranty terms for this Beko household appliance is not valid if the
product is altered, tampered, modified, additional parts assembled,
fixed and re-packed by an authorized distributor, servicer, a third
party retailer, reseller or by any other unauthorized person(s).
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY IS IN
LIEU OF ALL OTHER EXPRESSED AND IMPLIED WARRANTIES,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. BEKO UNDERTAKES NO
RESPONSIBILITY FOR THE QUALITY OF THIS PRODUCT EXCEPT AS
OTHERWISE PROVIDED IN THIS WARRANTY STATEMENT.
BEKO ASSUMES NO RESPONSIBILITY THAT THE PRODUCT WILL
BE FIT FOR ANY PARTICULAR PURPOSE FOR WHICH YOU MAY BE
BUYING THIS PRODUCT, EXCEPT AS OTHERWISE PROVIDED IN THIS
WARRANTY STATEMENT.
Beko does not assume any responsibility for incidental or
consequential damages. Such damages include, but are not limited
to, loss of profits, loss of savings or revenue, loss of use of the
electric and gas ranges or any associated equipment, cost of capital,
cost of any substitute equipment, facilities or services, downtime,
the claims of third parties, and injury to property. Some states do
not allow the exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusion may not apply to you.
(*) Installation date shall refer to either purchase date or 5 business
days after delivery of the product to the home, whichever is later.
(**) Parts replaced will assume the identity of the original parts
+ their original warranty.
No Other Warranties. This Warranty Statement is the complete
and exclusive warranty from the manufacturer. No employee of
Beko or any other party is authorized to make any warranty
statements in addition to those made in this Warranty Statement.
Please keep this warranty card, user manual and your sales slip for
future reference.
HOW TO CONTACT BEKO
Please contact Beko US at 1 (888) 352-2356 and select option 2
for customer service
HOW TO GET SERVICE
Please contact you authorized Beko dealer or visit
www.bekoappliances.com to locate and get information for the closest
authorized Beko service center.
Beko Warr
anty Information
-
Version 2
-
2
-
2019
B
EKO US RESIDENTIAL PRODUCT WARRANTY
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dans d''autres langues
- English: Beko BUFR2715WH User manual
- español: Beko BUFR2715WH Manual de usuario