Beko BUFR2715WH Manuel utilisateur

EN / FR / ES

58 4131 0000/AG

Freezer

User Manual

Congélateur

BUFR2715PSIM - BUFR2715WH - BUFR2715SSIM - BUFR2715MG

Manuel d'utilisation

Congelador

Manual del usuario

Congratulations on the purchase of your new Beko Freezer! This freezer has been

manufactured in modern facilities with the utmost care and meticulous quality

controls. We are so confident in the quality of this product that we back it with a two

year parts and labor warranty, and five years on the sealed system! Please read this

entire user manual before using your product, to ensure you understand all of its

features and benefits and know how to operate it properly. This manual should be

kept in an easily accessible location and passed on to any future owners.

This guide will help you use the product quickly and safely.

Please read the user guide carefully before installing and operating the product.

• Always observe the applicable safety instructions.

• Please read any other documents provided with the product.

• Keep in mind that this user guide may apply to several product models. Please

note the various symbols used throughout this manual and what they represent.

Fill this out and keep for future reference

Model

Serial No

Date of Purchase

Original Purchaser

Dealer

City

State

Zip Code

Country

CImportant in useful tips.

ARisk of life and prope.

BRisk of electric shock.

The product is made of rec

materials, in accordance with

the National E Legislation.

Serial No

RATED VOLTAGE :

REFRIGERANT QUANTITY :

FREEZER COMP. NET. VOL. :

REFRIGERANT TYPE :

TOTAL NET VOLUME : DEFROST POWER :

I

TYPE :

MARKETING CODE :

RATED CURRENT (TOTAL):

CLASS :

MODEL NO:

FREQUENCY :

SERIAL NUMBER :

PRODUCT NUMBER : 120 V AC~

13.84 cu-ft

1.76 oz

R600a

13,84 cu-ft

BUFR2715SSIM

0.9 A

T

F70420NELU

60 Hz

7278440595

190 W

21-999999-12

Made in Turkey

RATED POWER : 190 W

Arcelik A.S. Organize Sanayi Bölgesi 1 Cadde, 26110, Eskisehir, Turkey

7278440595219999991201

Rating label

3/20 EN

Freezer / User Manual

1 Your Freezer 4

2 Important instructions for

safety and environment 5

2.1. General safety. . . . . . . . . . . . . . . . . . . . 5

2.1.1. HCA warning. . . . . . . . . . . . . . . . . . . . 6

2.1.2. For products with a water

dispenser . . . . . . . . . . . . . . . . . . . . . . . . 7

2.2. Intended use. . . . . . . . . . . . . . . . . . . . . 7

2.3.Children’s safety . . . . . . . . . . . . . . . . . . 7

2.4. Package information . . . . . . . . . . . . . 7

3 Installation 8

3.1. Before Installation. . . . . . . . . . . . . . .10

3.2.Installing the plastic wedges . . . . 10

3.3.Adjusting the feet . . . . . . . . . . . . . . .10

3.4.Electrical connection . . . . . . . . . . . . 11

3.5. Connecting the water hose to the

freezer . . . . . . . . . . . . . . . . . . . . . . . . . . 11

4 Preparation 12

4.1. Things to be done for energy

saving. . . . . . . . . . . . . . . . . . . . . . . . . . . 12

4.2. Initial use . . . . . . . . . . . . . . . . . . . . . . . 12

5 Operating the product 13

5.1. Indicator panel. . . . . . . . . . . . . . . . . . 13

5.2. Recommendations for preserving

the frozen food . . . . . . . . . . . . . . . . . 14

5.3. Deep-freeze information. . . . . . . 14

5.4. Door open warning . . . . . . . . . . . . . 15

5.5. Changing the door opening

direction . . . . . . . . . . . . . . . . . . . . . . . . 15

6 Maintenance and cleaning 16

6.1. Avoiding bad odors . . . . . . . . . . . . . . 16

6.2.Protecting the plastic surfaces . 16

7 Troubleshooting 17

4 /20 EN Freezer / User Manual

1 Your Freezer

2

5

3*

1*

4*

(Front)

1. Icebox / Ice maker compartment

2. Control Panel

3. Door shelf

4. Drawers

5. Adjustable front feet

CFigures in this user manual are given as an example and may not match the

product exactly. If the relevant parts are not available in the product you

purchased, the figure applies to other models.

5/20 EN

Freezer / User Manual

2 Important instructions for safety and environment

This section contains safety instructions

that will help protect from risk of

personal injury or property damage.

Failure to follow these instructions shall

void any warranty.

A

WARNING:

Keep ventilation

openings, in the appliance

enclosure or in the built-in

structure, clear of obstruction.

A

WARNING:

Do not use

mechanical devices or other

means to accelerate the

defrosting process, other than

those recommended by the

manufacturer.

A

WARNING:

Do not damage the

refrigerant circuit.

B

WARNING:

Do not use

electrical appliances inside the

food storage compartments of

the appliance, unless they are

of the type recommended by

the manufacturer.

2.1. General safety

• The product can be used by children

at and above 8 years old and by

persons whose physical, sensory or

mental capabilities were not fully

developed or who lack experience

and knowledge provided that they

are supervised or trained on the

safe usage of the product and the

risks it brings out. Children must

not play with the product. Cleaning

and maintenance should not be

performed by children unless they

are supervised.

• Unplug the product if a failure occurs

while it is in use.

• If the product has a failure, it should

not be operated unless it is repaired

by the Authorized Service Agent.

There is the risk of electric shock!

• Connect the product to a grounded

outlet protected by a fuse complying

with the values in the rating plate.

Have the grounding installation

made by a qualified electrician. Our

company shall not be liable for any

damages that may arise when the

product is used without grounding in

accordance with the local regulations.

• Do not tuck the power cord under the

product. Do not put heavy items on the

power cord. The power cord should not be

bent, crushed, and come into contact with

any heat source.

• Never wash the product by spreading

or pouring water onto it! There is the

risk of electric shock!

• Never touch the plug with wet hands!

Never unplug by pulling on the cable,

always pull out by grabbing the plug.

• Do not plug the freezer into a loose

wall receptacle.

• Never connect your freezer to

electricity-saving systems. Such

systems are harmful for the product.

• Unplug the product during

maintenance, cleaning and repairing

procedures.

• Always have the installation and

repairing procedures carried out

by the Authorized Service Agent. The

Manufacturer shall not be held

liable for damages that may arise

from procedures carried out by

unauthorized persons.

• Do not put bottled and canned

liquid beverages in the freezer

compartment. They may burst!

Important instructions for safety and environment

6 / 20 EN Freezer / User Manual

• Never use steam and steam

assisted cleaning materials to

clean or defrost the freezer. Steam

will cause short circuit or electric

shock since it would get into

contact with the electrical parts in

the freezer!

• Never use the parts on your

freezer such as the door and

drawer as a means of support or

step. This will cause the product to

tip over or parts of it get damaged.

• Do not damage the cooling circuit

with drilling or cutting tools.The

refrigerant that might blow out

when the gas channels of the

evaporator, pipe extensions or

surface coatings are punctured

may cause skin irritations and eye

injuries.

• Do not cover or block the

ventilation holes on the freezer

with any material.

• Do not use gaseous sprays near

the product since there is the risk

of fire or explosion!

• Flammable items or products that

contain flammable gases (e.g.

spray) as well as the explosive

materials should never be kept in

the appliance.

• Do not place containers filled

with liquid on top of the product.

Spilling water on an electrical

component may cause electric

shocks or risk of fire.

• Do not store products (vaccines,

heat-sensitive medicines,

scientific materials and etc.) that

require a precise temperature

control in the freezer.

• If you will not operate the product

for a long period of time, unplug and

unload the food in it.

• If the product is equipped with

blue light, do not look at the blue

light with optical tools.

• Do not overload the product. It

may fall when the door is opened,

and cause injury or damage.

Similar problems may occur in case

of putting things on top of the

product.

• Pay attention not to have your

hand or any part of your body get

caught by the moving parts inside

the product.

2.1.1. HCA warning

• If your product’s cooling system

contains R600a:

This gas is flammable. Therefore, pay

attention to not damaging the cooling

system and piping during usage

and transportation. In the event of

damage, keep your product away

from potential fire sources that can

cause the product catch a fire and

ventilate the room in which the unit is

placed.

C

You can identify the type

of gas used in your product

by referring to the the

model/serial tag located on

the left wall of the upper

compartment.

AWARNING: Never dispose the

product in fire.

Important instructions for safety and environment

7/20 EN

Freezer / User Manual

2.1.2. For products with

a water dispenser

• Pressure for cold water inlet shall

be maximum 90 psi(620 kPa).

If your water pressure exceeds

80 psi (550 kPa), use a pressure

limiting valve in your mains

system. If you do not know how to

check your water pressure, ask for

the help of a professional plumber.

• If there is risk of water hammer

effect in your installation, always

use water hammer prevention

equipment in your installation.

Consult professional plumbers if

you are not sure if there is a water

hammer effect in your installation.

• Do not install on the hot water

inlet. Take precautions against

of the risk of freezing of the

hoses. Normal operating water

temperatures should be between

33°F (0.6°C) minimum and 100°F

(38°C) maximum.

• Use only potable water.

2.2. Intended use

• This product has been designed

for domestic use. It is not suitable

for commercial use and it must not

be used out of its intended use.

• Product must be used only for

storing food.

• The manufacturer waives any

responsibility arisen from incorrect

usage or transportation.

2.3.Children’s safety

• Children must be supervised to

prevent them from tampering with

the product.

A

DANGER: Risk of child

entrapment. Before you

throw away your old freezer

or freezer:

• Take off the doors.

• Leave the shelves in

place so that children

may not easily climb

inside.

2.4. Package

information

• Packaging materials of the product

are manufactured from recyclable

materials in accordance with our

National Environment Regulations.

Do not dispose of the packaging

materials together with the

domestic or other wastes. Take

them to the packaging material

collection points designated by

the local authorities.

• Contact qualified personnel for

disposal.

8 /20 EN Freezer / User Manual

3 Installation

75 5/16”

1912 mm

9/16”

14 mm

11/16”

17 mm

73 7/16”

1865 mm

1 1/4”

31 mm

31 5/8”

803 mm

75 7/16”

1915 mm

E

G

F

A

C

B

D

A B C D E F G

75 5 /16”(1912 mm) 73 7/16”(1865 mm) 75 7/16” (1915 mm) 31 5/8” ( 803 mm) 1 1/4

” (

31 mm) 9/16

” (

14 mm) 11/16

” (

17mm)

Installation

9 / 20 EN

Freezer / User Manual

31 7/8”

809 mm

55 5/8”

1413 mm

29 5/16”

744 mm

1 3/16”

29 mm

31 5/8”

803 mm

27 9/16”

700 mm

M

K

L

H

I

J

H I J K L M

31 7/8”(809 mm) 55 5/8”(1413 mm) 29 5/16” (744 mm) 1 3/16” ( 29 mm) 31 5/8

” (

803 mm) 27 9/16

” (

700mm)

Installation

10 / 20 EN Freezer / User Manual

3.1. Before Installation

• Before installing, be sure the

opening measurements are

sufficient to receive the product

and that the appropriate electrical

and plumbing connections are

present.

• Refer to the nearest Authorized

Service Agent for installation

of the product. To make the

product ready for use, make sure

that the electricity installation

is appropriate before calling the

Authorized Service Agent. If not,

call a qualified electrician to have

any necessary arrangements

carried out.

• Place the product on an even floor

surface to prevent jolts.

• Install the product at least

12’’(30cm) away from heat sources

such as hobs, heater cores and

stoves and at least 2’’(5 cm)away

from electrical ovens.

• Product must not be subjected to

direct sun light and kept in humid

places.

• Appropriate air ventilation must

be provided around your product

in order to achieve an efficient

operation. If the product is to be

placed in a recess in the wall, pay

attention to leave at least 2’’(5 cm)

distance with the ceiling and side

walls.

• Do not install the product in places

where the temperature falls below

23 °F (-5°C).

3.2.Installing the

plastic wedges

Plastic wedges supplied with the

product are used to create the

distance for the air circulation

between the product and the rear

wall.

1. To install the wedges, remove the

screws on the product and use the

screws supplied together with the

wedges.

2. Insert the 2 plastic wedges onto

the rear ventilation cover as

illustrated in the figure.

3.3.Adjusting the feet

After moving the freezer into place,

we recommend lowering the feet to

secure the product in place. You can

also adjust the feet if the product is

not balanced. Twist the feet in the

desired direction according to the

illustration below. Adjusting the feet

can also be used to align the doors.

Installation

11 / 20 EN

Freezer / User Manual

3.4.Electrical

connection

AWARNING: Do not make

connections via extension

cables or multi-plugs.

BWARNING: Damaged power

cable must be replaced by the

Authorized Service Agent.

C

If two coolers are to be

installed side by side, there

should be at least 1 5/8”

(4 cm ) distance between

them.

• Our company shall not be liable

for any damages that will arise

when the product is used

without grounding and electrical

connection in accordance with the

national regulations.

• Power cable plug must be within

easy reach after installation.

• Do not extension cords or cordless

multiple outlets between your

product and the wall outlet.

C

Hot Surface Warning!

Side walls of your product is

equipped with refrigerant

pipes to improve the cooling

system. Refrigerant with

high temperatures may

flow through these areas,

resulting in hot surfaces

on the side walls. This is

normal and does not need

any servicing. Please pay

attention while touching

these areas.

3.5. Connecting

the water hose

to the freezer

1. Remove the valve channel cover

(A) from the water inlet valve.

2. Connect the water line (C) to the

inlet valve (B) and tighten by hand

to secure it. It is not necessary to

use pliers, but if there is a leak, you

may tighten slightly with a pair of

pliers.

12 /20 EN Freezer / User Manual

4.1. Things to be done

for energy saving

A

Connecting the product to electric

energy saving systems is risky

as it may cause damage on the

product.

• Do not leave the doors of your freezer

open for a long time.

• Do not put hot food or drinks in your

freezer.

• Do not overload the freezer, cooling

capacity will fall when the air

circulation inside is hindered.

• In order to store maximum amount

of food in the freezer compartment,

the icematic, available in the freezer

compartment and easily removable

by hand, shall be taken out. Net

volume and energy consumption

values declared on the power data

plate of your freezer are measured

and tested by removing the icematic.

Do not remove the shelves inside the

freezer compartment and on the door

of freezer compartment shall not be

removed and they shall always be

used they provide ease of use and

efficiency in energy consumption.

• Airflow should not be blocked by

placing foods on the sides of the

freezer compartment fan. A minimum

distance of 1 1/4”(3 cm) shall be

provided on the sides of protective fan

cover.

• The baskets/drawers that are

provided with the chill compartment

must always be in use for low energy

consumption and for better storage

conditions.

• Food contact with the temperature

sensor in the freezer compartment

may increase energy consumption of

the appliance. Thus any contact with

the sensor(s) must be avoided.

• Depending on the features of your

product, thawing frozen food in

freezer compartment will both

provide energy saving and preserve

the food quality.

4 Preparation

• Do not allow contact of the food

with the freezer compartment

temperature sensor shown in the

figure below.

4.2. Initial use

Before starting to use your freezer,

ensure that all preparations are made

in accordance with the instructions in

sections "Instructions for safety and

environment" and "Installation".

• Run the product without putting any

food for 6 hours and do not open its

door unless certainly required.

CYou will hear a noise when the

compressor starts up. The liquids

and gases sealed within the

refrigeration system may also

give rise to noise, even if the

compressor is not running and this

is quite normal.

CFront edges of the product may

feel warm. This is normal. These

areas are designed to be warm to

avoid condensation.

CIn some models, the instrument

panel automatically turns off 5

minutes after the door has closed.

It will be reactivated when the

door has opened or pressed on

any key.

13/20 EN

Freezer / User Manual

5.1. Indicator panel

5 Operating the product

10.Freezer Set Function:

This function allows you to change the Freezer compartment

temperature setting. Press this key to set the temperature of the

freezer compartment to 0 °F ,-2 °F , -4 °F, -5 °F, -7 °F, -9 °F and -11

°F(-18°C, -19°C, -20°C, -21°C, -22°C, -23 °C and -24°C), respectively.

To change the temperature scale between Fahrenheit and Celsius,

press and hold this key for 3 seconds, until the display indicates the

change.0 °F ,-2 °F , -4 °F, -5 °F, -7 °F, -9 °F and -11 °F(-18°C,

-19°C, -20°C, -21°C, -22°C, -23 °C and -24°C).

11.Quick Freeze Function:

Press this key to activate the Quick Freeze function. This will drop

the temperature down to -16ºF (-26ºC) for 25 hours. After this time

it will return to the previously set temperature. When activated the

Quick Freeze icon (snowflake) will be illuminated. It can be manually

canceled by pressing the Quick Freeze key again.

12.On/Off Function:

This function allows you to make the Freezer turn off when pressed

for 3 seconds.The freezer could be turned on by pressing On/Off key

for 3 seconds again .

13.Energy Saving Indicator :

If the product doors are kept closed for 1 minute energy saving

function is automatically activated and energy saving symbol is

illuminated.

When energy saving function is activated, all symbols on the display

other than energy saving symbol will turn off. When the Energy Saving

function is activated, if any key is pressed or the door is opened,

energy saving function will be canceled and the symbols on display

will return to normal.

Energy saving function is activated during delivery from factory and

cannot be canceled.

14.Quick Freeze Indicator :

This icon comes on when the Quick Freeze function is on.

1

78

12 1011 9

14

235

46

13

1.On/Off Indicator:

This icon come on when the freezer is turned off. All the other icons

turn off.

2.Economic Usage Indicator:

This icon comes on when the Freezer Compartment is set to -18°C

0 °F which is the most economical set value. Economic Usage

Indicator turns off when the Quick Freezer or Quick Freeze function

is selected.

3.Temperature Setting Indicator:

Indicates the temperature set for the Freezer Compartment.

4.Power Failure / High temperature / Error status indicator:

This indicator illuminates in the case of a power failure, high

temperature, or error codes.

If the temperature in the compartment rises to a critical level for

frozen food, the highest temperature reached will flash in the

display, along with this indicator.

The indicator can be cleared by pressing the “Alarm Off” key.

If an “E” and a number(s) appear with this indicator, it is an error

code and should be addressed by an authorized technician.

5.Eco Extra Indicator:

This icon lights up when the Eco Extra function is activated.

6.Key Lock Indicator:

This icon lights up when the Key Lock mode is activated.

7.Key Lock Mode:

Press and hold this key to activate “Key Lock.” When activated

none of the display keys will functin, and the “Key Lock” icon will be

illuminated. Press and hold this key again for 3 seconds to exit the

Key Lock mode.

8.Alarm Off

In case of a power failure, high temperature warning, or error code,

you may silence the audible alarm by pressing this key. In the case of

a high temperature warning, the food should be checked to ensure

it has not defrosted. In the case of an error code, an authorized

technician should inspect the product

9.Eco Extra Function:

Press the Eco Extra key for 3 seconds to activate Eco Extra Function

when going on holday for instance. Freezer will start operating in

the most economic mode at around 6 hours later and the economic

usage indicator will turn on when the function is active.

Operating the product

14 /20 EN Freezer / User Manual

5.2. Recommendations

for preserving the

frozen food

Compartment shall be set to

0 °F (-18°C) at least.

1. Put packages in the freezer

as quickly as possible after purchase

without allowing the to thaw.

2. Check whether the "Use By"

and "Best Before" dates on the

packaging are expired or not before

freezing it.

3. Ensure that the package of the

food is not damaged.

5.3. Deep-freeze

information

- It is possible to preserve food for

a long time at 0ºF (-18ºC) or lower

temperatures.

- Boil vegetables and drain their water

before freezing to ensure optimal

freezing conditions. After draining

the water, puth them in air-tight

packages before placing them in the

freezer.

- Foods such as bananas, tomatoes,

lettuce, celery, boild eggs, and

potatoes are not suitable for freezing.

They will not be spoiled so that

they present a health risk, but their

nutritional value and taste will be

negatively affected.

5.4. Door open

warning

(This feature is optional)

An audio warning signal will be given

when the door of your product is

left open for at least 1 minute. This

warning will be muted when the door

is closed or any of the display keys (if

any) are pressed.

Door open warning is given to user

both visually and acoustically. If the

warning continues for 10 minutes,

interior lights will be turned off.

Temperature Setting Explanations

0 °F(-18°C) This is the normally recommended

setting.

-4 °F (-20 °C)

-7 °F (-22°C ) or

-11 °F (-24°C )

These settings are recommended when

the ambient temperature exceeds

86 °F (30°C).

Quick Freeze

Use when you wish to freeze your food in

a short time. Your freezer will return to its

previous mode when the process is over.

0 °F(-18°C )or

colder

Use these settings if you think that your

freezer compartment is not cold enough

because of the hot ambient conditions or

frequent opening and closing of the door.

Operating the product

15/20EN

Freezer / User Manual

5.5. Changing the door

opening direction

Door opening direction of your

freezer can be changed according

to the place you are using it.If this is

necessary, please call your nearest

Authorized Service.

16 /20 EN Freezer / User Manual

6. Maintenance and cleaning

The life of the product is extended and

common problems are reduced, if it is

cleaned regularly.

BWARNING: Unplug the product

before cleaning it.

• Never use gasoline, benzene or

similar substances for cleaning

purposes.

• Never use any sharp and abrasive

tools, soap, household cleaners,

detergent and wax polish for

cleaning.

• Dissolve one teaspoon of baking soda

in 1 pint of water. Soak a cloth with

the solution and wring it thoroughly.

Wipe the interior of the freezer with

this cloth and dry thoroughly.

• Make sure that no water enters the

lamp housing and other electrical

items.

• If you will not use the freezer for a

long period of time, unplug it, remove

all food inside, clean it and leave the

door ajar.

• Check regularly that the door gaskets

are clean. If not, clean them.

• To remove door and body shelves,

remove all of its contents.

• Remove the door shelves by pulling

them up. After cleaning, slide them

from top to bottom to install.

• Never use cleaning agents or water

that contain chlorine to clean the

outer surfaces and chromium coated

parts of the product. Chlorine causes

corrosion on such metal surfaces

6.1. Avoiding bad odors

Materials that may cause odor are not

used in the production of our freezers.

However, due to inappropriate food

preserving conditions and not cleaning

the inner surface of the freezer as

required can bring forth the problem of

odor . Pay attention to following to avoid

this problem:

• Keeping the freezer clean is

important. Food residuals, stains, etc.

can cause odor . Therefore, clean the

freezer with baking soda dissolved

in water every 15 days. Never use

detergents or soap.

• Keep the food in closed containers.

Microorganisms spreading out from

uncovered containers can cause

unpleasant odors.

• Never keep the food that is past its

expiration date or has spoiled in the

freezer.

6.2.Protecting the

plastic surfaces

Do not put liquid oils or oil-cooked meals

in your freezer in unsealed containers as

they damage the plastic surfaces of the

freezer. If oil is spilled or smeared onto

the plastic surfaces, clean and rinse the

relevant part of the surface at once with

warm water.

17/20 EN

Freezer / User Manual

7. Troubleshooting

Check this list before contacting a servicer. Doing so will save you time and money.

This list includes frequent complaints that are not related to faulty workmanship or

materials. Certain features mentioned herein may not apply to your product.

The freezer is not working.

• The power plug is not fully seated. >>> Plug it in outlet completely into the

socket.

• The fuse connected to the socket powering the product or the main fuse is

blown. >>> Be sure the unit is turned on. A single red light in the display means

the product is plugged in but not turned on. Press and hold the Power key for

three seconds to turn the unit on.

Compressor is not working.

• In case of sudden power failure or pulling the power plug off and putting back on,

the gas pressure in the product’s cooling system is not balanced, which triggers

the compressor thermic safeguard. The product will restart after approximately

6 minutes. If the product does not restart after this period, contact a servicer.

• Defrosting is active. >>> This is normal for a fully-automatic defrosting product.

The defrosting is carried out periodically.

• The product is not plugged in. >>> Make sure the power cord is plugged in.

• The temperature setting is incorrect. >>> Select the appropriate temperature

setting.

• The power is out. >>> The product will continue to operate normally once the

power is restored.

The freezer’s operating noise is increasing while in use.

• The product’s operating performance may vary depending on the ambient

temperature variations. This is normal and not a malfunction.

The freezer runs too often or for too long.

• The new product may be larger than the previous one. Larger products will run

for longer periods.

• The room temperature may be high. >>> The product will normally run for long

periods in higher room temperature.

• The product may have been recently plugged in or a new food item is placed

inside. >>> The product will take longer to reach the set temperature when

recently plugged in or a new food item is placed inside. This is normal.

• Large quantities of hot food may have been recently placed into the product. >>>

Do not place hot food into the product.

• The doors were opened frequently or kept open for long periods. >>> The warm

air moving inside will cause the product to run longer. Do not open the doors too

frequently.

• The freezer door may be ajar. >>> Check that the doors are fully closed.

• The product may be set to temperature too low. >>> Set the temperature to a

higher degree and wait for the product to reach the adjusted temperature.

18 /20 EN Freezer / User Manual

Troubleshooting

• The freezer door washer may be dirty, worn out, broken or not properly settled.

>>> Clean or replace the washer. Damaged / torn door washer will cause the

product to run for longer periods to preserve the current temperature.

Shaking or noise.

• The ground is not level or firm. >>> If the product is shaking when moved slowly,

adjust the feet to balance the product. Also make sure the ground is sufficiently

firm to bear the product.

• Any items placed on the product may cause noise. >>> Remove any items placed

on the product.

The product is making noise of liquid flowing, spraying etc.

• The product’s operating principles involve liquid and gas flows. >>> This is normal

and not a malfunction.

There is sound of wind blowing coming from the product.

• The product uses a fan for the cooling process. This is normal and not a

malfunction.

There is condensation on the product’s internal walls.

• Hot or humid weather will increase icing and condensation. This is normal and not

a malfunction.

• The doors were opened frequently or kept open for long periods. >>> Do not

open the doors too frequently; if open, close the door.

• The door may be ajar. >>> Fully close the door.

There is condensation on the product’s exterior or between the doors.

• The ambient weather may be humid, this is quite normal in humid weather. >>>

The condensation will dissipate when the humidity is reduced.

The interior smells bad.

• The product is not cleaned regularly. >>> Clean the interior regularly using

sponge, warm water and carbonated water.

• Certain containers and packaging materials may cause odor. >>> Use containers

and packaging materials free of odor.

• The foods were placed in unsealed containers. >>> Keep the foods in sealed

containers. Micro-organisms may spread out of unsealed food items and cause

bad odor. Remove any expired or spoiled foods from the product.

The door is not closing.

• Food packages may be blocking the door. >>> Relocate any items blocking the

doors.

• The product is not standing in full upright position on the ground. >>> Adjust the

stands to balance the product.

• The ground is not level or firm. >>> Make sure the ground is level and sufficiently

firm to bear the product.

19/20 EN

Freezer / User Manual

Troubleshooting

The vegetable bin is jammed.

• The food items may be obstructing with the upper section of the drawer. >>>

Reorganize the food items in the drawer.

If The Surface Of The Product Is Hot.

• High temperatures may be observed between the two doors, on the side panels

and at the rear grill while the product is operating. This is normal and does not

require service maintenance! Be careful when touching these areas.

A

WARNING:

If the problem persists after following the instructions in this section, contact your

vendor or an Authorized Service. Do not try to repair the product.

A

WARNING:

• This product can expose you to chemicals including Nickel (Metallic) which is

known to the State of California to cause cancer.

• For more information go to www.P65Warnings.ca.gov

• Note : Nickel is a component in all stainless steel and some other metal

components.

20 /20 EN Freezer / User Manual

The warranties provided by Beko in these statements only apply to Beko

appliance sold to the original purchaser or homeowner in the US (Including

Alaska, Hawaii, Puerto Rico and the US Virgin Islands) and The Cayman

Islands

The factory warranty applies only to products purchased through an

authorized dealer or authorized reseller. Go to

www.bekoappliances.com/where-to-buy for a list of authorized dealers.

Products purchased through non-authorized dealers and wholesalers

will not be covered under the manufactures warranty

The warranty is not transferable. To obtain warranty service, please

contact your dealer or contact us at

https://www.bekoappliances.com/support/beforecallcenter/ You will need

your product model number, serial number, retailer name and address,

where purchased and purchase date / installation date. This warranty gives

you specific legal rights, and you may also have other rights which vary

from state to state. Also, please make sure you register your product for

warranty at: https://www.bekoappliances.com/product-registration/

2 year (*) full warranty from date of first Installation (All Beko Products)

Beko will repair or replace at no cost to the consumer any defective parts if

used under normal household conditions

(Warranty is void if the product is used commercially e.g., bed +

breakfast, nursing home etc.). Service must also be performed by an

authorized Beko service agency. (Cosmetic defects must be reported

within 10 business days from installation). 1 year warranty on the

accessories is for the parts only and does not include labor.

3

rd

thru 5

th

year (*, **) Sealed System Warranty on refrigerators -

Parts Only

Beko will provide (No Charge) any compressor, evaporator, condenser and

filter Dryer to the consumer if material defects or workmanship have

caused the damage or failure of these components.

(Trip and Labor charges are the responsibility of the consumer)

3

rd

thru 10

th

year (*, **) ProSmart™ Inverter Motor on Dishwashers - Part

Only

Beko will provide (No Charge) a ProSmart Inverter Main Wash Motor if

material defects or workmanship have caused the damage or failure of this

component.

(Trip and Labor charges are the responsibility of the consumer)

Disclaimers of warranties and exclusions:

Warranty does not cover service costs by an authorized service agent to

correct installation, electrical problems or educational instruction on the

use of the electric and gas ranges. The warranty also does not cover

defects or damage caused by an act of God (such as storms, floods, fires,

mudslides, etc.), damage cause by use of the electric and gas ranges for

purposes other than those for which it was designed, misuse, abuse,

accident, alteration, improper installation, maintenance, travel fees,

service calls outside normal service hours, pick up and

delivery, any food loss due to product failure, unauthorized service work

or work.

This product is fully tested and went through official quality

assurance inspections before leaving the original manufacturing site.

Warranty terms for this Beko household appliance is not valid if the

product is altered, tampered, modified, additional parts assembled,

fixed and re-packed by an authorized distributor, servicer, a third

party retailer, reseller or by any other unauthorized person(s).

TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY IS IN

LIEU OF ALL OTHER EXPRESSED AND IMPLIED WARRANTIES,

INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE. BEKO UNDERTAKES NO

RESPONSIBILITY FOR THE QUALITY OF THIS PRODUCT EXCEPT AS

OTHERWISE PROVIDED IN THIS WARRANTY STATEMENT.

BEKO ASSUMES NO RESPONSIBILITY THAT THE PRODUCT WILL

BE FIT FOR ANY PARTICULAR PURPOSE FOR WHICH YOU MAY BE

BUYING THIS PRODUCT, EXCEPT AS OTHERWISE PROVIDED IN THIS

WARRANTY STATEMENT.

Beko does not assume any responsibility for incidental or

consequential damages. Such damages include, but are not limited

to, loss of profits, loss of savings or revenue, loss of use of the

electric and gas ranges or any associated equipment, cost of capital,

cost of any substitute equipment, facilities or services, downtime,

the claims of third parties, and injury to property. Some states do

not allow the exclusion or limitation of incidental or consequential

damages, so the above limitations or exclusion may not apply to you.

(*) Installation date shall refer to either purchase date or 5 business

days after delivery of the product to the home, whichever is later.

(**) Parts replaced will assume the identity of the original parts

+ their original warranty.

No Other Warranties. This Warranty Statement is the complete

and exclusive warranty from the manufacturer. No employee of

Beko or any other party is authorized to make any warranty

statements in addition to those made in this Warranty Statement.

Please keep this warranty card, user manual and your sales slip for

future reference.

HOW TO CONTACT BEKO

Please contact Beko US at 1 (888) 352-2356 and select option 2

for customer service

HOW TO GET SERVICE

Please contact you authorized Beko dealer or visit

www.bekoappliances.com to locate and get information for the closest

authorized Beko service center.

Beko Warr

anty Information

-

Version 2

-

2

-

2019

B

EKO US RESIDENTIAL PRODUCT WARRANTY

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Beko BUFR2715WH Manuel utilisateur

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