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Warranty Information
(a) Monnit warrants that Monnit-branded products will be free from defects in materials and
workmanship for a period of one (1) year from the date of delivery with respect to hardware
and will materially conform to their published specications for a period of one (1) year
with respect to software. Monnit may resell sensors manufactured by other entities and are
subject to their individual warranties; Monnit will not enhance or extend those warranties.
Monnit does not warrant that the software or any portion thereof is error free. Monnit will
have no warranty obligation with respect to Products subjected to abuse, misuse, negli-
gence or accident. If any software or rmware incorporated in any Product fails to conform
to the warranty set forth in this Section, Monnit shall provide a bug x or software patch
correcting such non-conformance within a reasonable period after Monnit receives from
Customer (i) notice of such non-conformance, and (ii) sucient information regarding such
non-conformance so as to permit Monnit to create such bug x or software patch. If any
hardware component of any Product fails to conform to the warranty in this Section, Monnit
shall, at its option, refund the purchase price less any discounts, or repair or replace non-
conforming Products with conforming Products or Products having substantially identical
form, t, and function and deliver the repaired or replacement Product to a carrier for land
shipment to customer within a reasonable period after Monnit receives from Customer (i)
notice of such non-conformance, and (ii) the non-conforming Product provided; however,
if, in its opinion, Monnit cannot repair or replace on commercially reasonable terms it may
choose to refund the purchase price. Repair parts and replacement products may be
reconditioned or new. All replacement products and parts become the property of Monnit.
Repaired or replacement products shall be subject to the warranty, if any remains, originally
applicable to the product repaired or replaced. Customer must obtain from Monnit a Return
Material Authorization Number (RMA) prior to returning any Products to Monnit. Products
returned under this Warranty must be unmodied.
Customer may return all Products for repair or replacement due to defects in original mate-
rials and workmanship if Monnit is notied within ninety (90) days of customer’s receipt of
the product. Monnit reserves the right to repair or replace products at its own and complete
discretion. Customer must obtain from Monnit a Return Material Authorization Number
(RMA) prior to returning any products to Monnit. Products returned under this Warranty
must be unmodied and in original packaging. Monnit reserves the right to refuse warranty
repairs or replacements for any products that are damaged or not in original form. For
products outside the ninety-day warranty period repair services are available at Monnit at
standard labor rates for a period of one year from the Customer’s original date of receipt.
(b) As a condition to Monnit’s obligations under the immediately preceding paragraphs,
Customer shall return Products to be examined and replaced to Monnit’s facilities, in
shipping cartons which clearly display a valid RMA number provided by Monnit. Customer
acknowledges that replacement products may be repaired, refurbished or tested and found
to be complying. Customer shall bear the risk of loss for such return shipment and shall
bear all shipping costs. Monnit shall deliver replacements for Products determined by Mon-
nit to be properly returned, shall bear the risk of loss and such costs of shipment of repaired
products or replacements, and shall credit Customer’s reasonable costs of shipping such
returned Products against future purchases.
(c) Monnit’s sole obligation under the warranty described or set forth here shall be to repair
or replace non-conforming products as set forth in the immediately preceding paragraph, or
to refund the documented purchase price for non-conforming Products to Customer. Mon-
nit’s warranty obligations shall run solely to Customer, and Monnit shall have no obligation
to customers of Customer or other users of the Products.