For all warranty, customer service, and product return authorizations and inquiries,
please contact Southwire’s Tools & Assembled Products at:
Southwire Tools & Assembled Products
840 Old Bremen Road
Carrollton, GA, 30117
Phone Number: 1.855.SW.Tools
Before use or storage, please review the appearance of solar panel to make sure
there is no damage.
Please make sure to keep it in a dry place and do not allow it to freeze.
To maintain optimal performance, you should make sure that your panel is free of
dirt and dust that will reduce effectiveness. To clean the panel, please gently wipe it
with a damp cloth.
Always fold and close the solar panel when storing for an extended period. This
will help extend the life of the solar panel.
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FCC STATEMENT
6
CONTACT US
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installa-
tion. This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interfer-
ence will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
1-800-561-4231www.southwire.com southwirecustomerservice
@southwire.com
@SouthwireTools@SouthwireTools@SouthwireTools
Warranty Claim Information/How Do You Get Service?
Repair Your Product When it is Out of Warranty
Southwire is happy to provide information about where a purchaser can send a product for
repair at consumers’ own expense, if available. Please contact 1.855.SW.tools
or visit www.southwiretools.com/tools/resources/repair-centers for more information about
servicing for Southwire Products
WARRANTY ON
SOUTHWIRE CONTRACTOR EQUIPMENT
Limited Warranty
All Southwire Company, LLC products are individually tested and inspected for defects in
material and workmanship before leaving the factory. Should your Southwire
Company, LLC product ever fail due to faulty workmanship or material within one year of the
date of purchase, simply return it to the place of original purchase for replacement. Our
Lifetime Return Policy is limited to the replacement of the original purchase.
NO OTHER LIABILITY, RESPONSIBILITY OR WARRANTY IS EXPRESSED OR IMPLIED
INCLUDING ANY REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE.
Warranty Period
The warranty period is 24 months. In each case, the warranty period is measured starting on
the date of purchase by the original consumer purchaser. The sales receipt from the first
consumer purchase, or other reasonable documentary proof, is required in order to establish
the start date of the warranty period.
Exclusion of Incidental, Consequential, Indirect, Special and Punitive Damages
SOUTHWIRE MAKES NO WARRANTY THAT SOUTHWIRE CONTRACTOR EQUIPMENT
PRODUCTS WILL BE MERCHANTABLE OR FIT FOR ANY PARTICULAR PURPOSE.
SOUTHWIRE MAKES NO OTHER WARRANTY, EXPRESSED OR IMPLIED, OTHER THAN
THE RELEVANT WARRANTY SPECIFICALLY SET FORTH IN THIS WARRANTY SECTION.
SOUTHWIRE WILL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT,
SPECIAL, OR PUNITIVE DAMAGES FOR ANY BREACH OF THIS LIMITED LIFETIME
WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you
1. All warranty claims must be approved by Southwire’s Tools & Assembled Products
Warranty Department prior to return of product. If Southwire determines that a product is
defective, Southwire will, at its option, repair or replace defective products or defective
product components, free of charge.
2. Upon approval, Southwire will issue a Product Return Authorization Form which will
include instructions on how and where to return the product. The product serial number and
the original date of delivery must be set forth on the Product Return Authorization Form.
3. Southwire will cover standard freight charges (Ground Courier Rate) incurred in connection
with products that Southwire ultimately determines to be defective.
4. All defective components and defective products that Southwire replaces under these
Warranties will become Southwire’s property and will be retained by Southwire.