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Package Contents
HC-2021A/2021A-N terminal………….………………………x1
Power adaptor..............................................................................x1
Power cord……………………..……………………………….x1
I/O cable cover (including 2 screws)………………………..….x1
User manual.................................................................................x1
HC-2021A/2021A-N
Infotainment Terminal
User Manual
15630904020 Ver. B0
http://www.posiflex.com
2
SOME IMPORTANT NOTES
FCC NOTES
This system meets industry & government requirements and applicable
standards. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions
manual, may cause interference to radio communications. It has been tested
and found to comply with limits for a Class A digital device pursuant to
subpart B of Part 15 of FCC Rules, which are designed to provide reasonable
protection against interference when operated in a commercial environment.
Operation of this equipment in a residential area is likely to cause interference
in which case the user at his own expense will be required to take whatever
measures to correct the interference.
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
CE CLASS A WARNING
This equipment is compliant with Class A of CISPR 32. In a residential
environment this equipment may cause radio interference.
AVERTISSEMENT CE CLASSE A
Cet équipement est conforme à la classe A de CISPR 32. Dans un
environnement résidentiel, cet équipement peut provoquer des interférences
radio.
WARRANTY LIMITS
Warranty will terminate automatically when the machine is opened by any
person other than the authorized technicians. The user should consult his/her
dealer for the problem happening. Warranty voids if the user does not follow
the instructions in application of this merchandise. The manufacturer is by no
means responsible for any damage or hazard caused by improper application.
LIMITES DE GARANTIE
La garantie prend fin automatiquement lorsque la machine est ouverte par une
personne autre que les techniciens autorisés. L'utilisateur doit consulter son
revendeur pour le problème qui se produit. La garantie s'annule si l'utilisateur
ne suit pas les instructions d'application de cette marchandise. Le fabricant
n'est en aucun cas responsable de tout dommage ou danger causé par une
mauvaise application.
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警告使用者
這是甲類的資訊產品，在居住的環境中使用時，可能會造成射頻干擾，
在這種情況下，使用者會被要求採取某些適當的對策。
BATTERY CAUTION NOTES
Dispose of used batteries according to the instructions.
Replacement of a battery with an incorrect type that can defeat a
safeguard (for example, in the case of some lithium battery types)
Disposal of a battery into fire or a hot oven, or mechanically crushing
or cutting of a battery that can result in an explosion.
Leaving a battery in an extremely high temperature surrounding
environment that can result in an explosion or the leakage of flammable
liquid or gas.
A battery subjected to extremely low air pressure that may result in an
explosion or the leakage of flammable liquid or gas.
BATTERIE ATTENTION NOTES
Jetez les piles usagées conformément aux instructions.
Remplacement d'une batterie avec un type incorrect qui peut annuler
une sauvegarde (par exemple, dans le cas de certains types de batterie
au lithium)
Mise au rebut d'une batterie dans le feu ou dans un four chaud, ou
écrasement ou coupure mécanique d'une batterie pouvant entraîner une
explosion.
Laisser une batterie dans un environnement environnant à des
températures extrêmement élevées pouvant entraîner une explosion ou
la fuite de liquide ou de gaz inflammable.
Une batterie soumise à une pression atmosphérique extrêmement basse
pouvant provoquer une explosion ou une fuite de liquide ou de gaz
inflammable.
警告
本電池如果更換不正確會有爆炸的危險，請依製造商說明書處理用過之
電池。
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Views of the HC-2021A/2021A-N
Front View
Rear View
Note:
1. Handset is optional and reserved before shipped.
2. MSR is optional and reserved before shipped.
1
2
3
4
5
6
1. Volume down
2. Volume up
3. Backlight brightness down
4. Backlight brightness up
5. Power LED
6. Power button
Light sensor
Front facing camera
2D image scanner
(optional)
I/O port cover
Speaker
Speaker
Cover
for handset
1
Cover
for MSR
2
Screws holes
for VESA mount (100 x 100 mm)
Heat dissipation holes
Heat dissipation holes
Heat dissipation holes
5
Bottom View
I/O Ports on the I/O Plate
1
12V DC-IN power jack
2
HDMI port
3
Micro USB port
4
Micro SD card slot
5
USB 2.0 port
6
USB 3.0 port
7
RJ45 LAN port
8
CR port
9
DB9 COM port
Audio combo jack
USB2.0 port
1
2
7
9
3
4
5
6
8
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Connecting Power Adapter and I/O Cables
To have the terminal ready for operation, please connect the connector of
power adapter and all of the connectors of required I/O cables respectively to
the 12VDC-IN power jack and appropriate I/O ports. Please make sure that
each of the cables is fully connected to each of the correct ports. Damages due
to incorrect connection or orientation are not covered by product warranty!
Before connecting power adapter and I/O cables to the I/O ports of the
terminal, please route and arranging the cables. Here, refer to the following
step-by-step instruction of cable routing and arrangement for the details.
1. Remove the I/O port cover.
2. Connect the connector of the
power adapter to the 12VDC-
IN power jack of the terminal
and I/O cables to the I/O ports
of the terminal.
3. Cover the bottom I/O interface
and gather the I/O cables to the
cable arrangement area, as
indicated by the arrow.
Some cable connectors like the connectors of the COM or LAN cables have to
be gently inserted until a click is heard. It is recommended that the I/O ports,
such as COM port, should be screwed after the I/O cable connectors are
completely connected. And please make sure that each connector has to be
connected to the right peripheral device in the right way.
CAUTION: On doing insertion or extraction of a cable connector, please
always hold the connector head itself instead of pulling the
cable wire. Doing this could damage the cables and ports,
which is considered as an artificial damage and is not
covered by the warranty. The means of power cord should
be connected to a socket-outlet with earthing connection.
Cable out
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ATTENTION: Lors de l'insertion ou de l'extraction d'un connecteur de
câble, veuillez toujours tenir la tête du connecteur elle-
même au lieu de tirer le fil du câble. Cela pourrait
endommager les câbles, ce qui est considéré comme un
dommage artificiel et n'est pas couvert par la garantie. Le
cordon d'alimentation doit être connecté à une prise de
courant avec mise à la terre.
Note: The COM ports of HC-2021A/2021A-N do not supply power by default.
To make the COM ports supply power, you can set up the COM ports
through the dedicated settings listed in the table below.
HC-2021A/2021A-N
COM1/2
5VDC
12VDC
App Setting
v
x
Jumper Setting
x
v
Installing Optional Peripheral Devices
Posiflex HC-2021A/2021A-N can work with multiple optional peripheral
devices, such as MSR, headset and the like.
Before installing an optional peripheral device, make sure that the system is
powered off and the external power source is removed from the terminal to
prevent electric hazard! Failure to follow the warning description will void the
product warranty!
For the detailed instruction, refer to the each of the user manuals of the
optional peripheral devices.
Mounting the HC-2021A/2021A-N on the Wall (Optional)
You can mount the terminal on the wall by using the optional wall mount
bracket, WB5000.
For detailed installation description, please refer to the installation guide of
wall mount kit you purchase.
Powering ON/OFF the HC-2021A/2021A-N
Power ON HC-2021A/2021A-N
To power on the HC-2021A/2021A-N, gently press and hold down the power
button for at least 3 seconds, and then release the button.
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Power OFF HC-2021A/2021A-N
To initiate a system shutdown on Android operating system, you are expected
to follow the following procedures to turn off your system:
1. Press down the power button for a few seconds until a pop-up window
appears.
2. Tap Power off on the screen to shut down your system. If you need to
reboot your system right away, please be advised to wait at least three
seconds to do so.
However, it is likely that HC-2021A/2021A-N cannot restart or shut down
normally due to the unexpected reasons. In such a case, it is suggested to
initiate a shutdown by keeping holding down the power button more than 10
seconds.
Enabling/Disabling the Buttons
By enabling and/or disabling the buttons, you can use the functions of Auto
Backlight Adjustment, Control Button Locking, and Power Button Locking.
Auto Backlight Adjustment
In the default condition, the backlight of the HC-2021A/2021A-N must be
adjusted manually.
To use the function of automatic backlight adjustment, refer to the following
instruction.
After the Backlight Brightness Up and Backlight Brightness Down buttons are
pressed once at the same time, the HC-2021A/2021A-N will adjust its
backlight automatically by detecting the ambient light.
To disable the function of automatic backlight adjustment, press once the
Backlight Brightness Up or Backlight Brightness Down buttons.
Press once the Backlight Brightness
Up and Backlight Brightness Down
buttons at the same time.
+
Press once the Backlight Brightness
Up or Backlight Brightness Down
buttons to disable the automatic
backlight adjustment.
or
r
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Locking the 4 Control Buttons
In the default condition, the 4 control buttons -- Volume Down, Volume Up,
Backlight Brightness Up, and Backlight Brightness Down -- are for users to
control.
To lock the 4 control buttons, refer to the following instruction.
To unlock the 4 control buttons, refer to the following instruction.
Setting the Power Button to “ON ONLY”
In the default condition, the power button is for you to easily power on or off
the HC-2021A/2021A-N. In order to avoid users from pressing the power
button by mistake to make the system shut down accidently, you can make the
system stay “always ON” by locking the power button.
To lock the power button, refer to the following instruction.
To unlock the power button, refer to the following instruction.
1
2
Press the Volume Up and Backlight
Brightness Up buttons sequentially
and then hold for 3 seconds.
1
2
Press the Volume Down and
Backlight Brightness Down buttons
sequentially and then hold for 3
seconds.
1
2
Press the Volume Down, Volume Up,
and Backlight Brightness Up
buttons sequentially and then hold
for 3 seconds.
3
1
2
Press the Volume Down, Volume Up,
and Backlight Brightness Down
buttons sequentially and then hold
for 3 seconds.
3
10
Back to the Default Conditions
To make all of the buttons return to default conditions, refer to the following
instruction.
When you successfully make all of the buttons return to default conditions, the
4 control buttons and the power button will be unlocked and the automatic
backlight must be adjusted manually.
Power LED Indicator
There is a power LED indicator on the front side of the HC-2021A/2021A-N.
After powering ON the terminal, you can read the terminal operation status
from the power status LED indicator. The LED status is described below.
LED
Status
Description
POWER
Solid blue
Terminal ON
Solid orange
Power standby
Operation Environment
This terminal must NOT be operated in an environment with restricted
ventilation. There must be at least 25 mm air clearance around any top or side
ventilation holes with free flow of air around the unit at all times for system
operation.
Specifications
HC-2021A/2021A-N
System Configuration
CPU
Rockchip RK3399
Memory
2GB / 4GB onboard
Storage
16GB / 32GB /64GB eMMC onboard
Power Supply
12V/60W
OS Support
Android 9.0
Display & Touch
LCD
21.5" TFT LCD
Resolution
1920 x 1080
1
2
Press the Volume Up, Backlight
Brightness Down, and Backlight
Brightness Up buttons sequentially
and then hold for 3 seconds.
3
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Touch
HC-2021A: PCAP touch with multi-touch support
HC-2021A-N: N/A
I/O & Expansion
Serial Port
Serial port (DB9) x 2
External USB Port
5 ports, USB3.0 x 1 + USB2.0 x 4
Internal USB Port
1 x 7-pin USB connector for 4G module (SM-140)
3 x 5-pin USB connector (reserved)
OTG USB
micro USB x 1
LAN Port
10/100/1000 Mb x 1
Display Port
HDMI port x 1
Camera
Front facing, 1MP wide angle, auto focus
Audio
2 x 3W speaker + mic-in/line-out combo
CR Port
1, control 2 x cash drawer, 24V support only
Power
12V DC-in jack 4-pin
Hotkeys
1. Volume up + down
2. Brightness up + down
3. Power on/off
Light Sensor
Yes, located on front bezel
Wireless
WIFI + BT (mini-PCIe socket, 2T2R antenna) (optional)
Indicator
Power LED indicator (power on/standby)
Expansion
Storage Slot
1 x mini-PCIe for WiFi
Mechanism
VESA mount 100 x 100
Options
Attachment
MSR: SA-105 / SA-305 / SA-405 / SA-505
iButton: SA-205
RFID: SA-305 / SA-505
Scanner
Integrated 2D imager module
Handset
Yes
Wall Mount
Bracket
WB-5000
Physical Dimensions
Dimension
546.63 x 6.1 x 377.49 (W x D x H in mm)
Weight
6.0 Kg
Environmental
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Operating
Condition
0°C - 40°C, 20%RH - 90%RH
Storage
Condition
-20°C - 70°C, 10%RH - 90%RH
Certification
CE/FCC
※
The product information and specifications are subject to change without
prior notice. To get the detailed information on HC-2021A/2021AN,
please check this model from Posiflex Global Website
(http://www.posiflex.com/en-global/Download/download).
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