THE OUTDOOR REFRIGERATED
DRAWER
Use and Care and Installation Guide
MODELS:
RF24-D
1
Thank you for selecting this DCS Outdoor Refrigerated Drawer. Because of these appliances’ unique features we
have developed this Use and Care and Installation Guide. It contains valuable information on how to properly
install, operate and maintain your new appliance for years of safe and enjoyable operation.
To help serve you better, please fill out and submit your Product Registration by visiting our website at
www.dcsappliances.com and selecting “Customer Care” on the home page and then select “Product
Registration”. In addition, keep this guide handy, as it will help answer questions that may arise as you use your
new appliance.
For your convenience, product questions can be answered by a DCS Customer Care Representative at
1-888-936-7872, or email:
customer[email protected]
.
PLEASE RETAIN THIS MANUAL FOR FUTURE REFERENCE.
A MESSAGE TO OUR CUSTOMERS
NOTE: Please write the Model, Code, and Serial Numbers on this page for references (the serial plate is located on
the upper left side, inner wall).
MODEL NUMBER CODE SERIAL NUMBER
SERIAL PLATE LOCATION
NOTE: Inspect the product to verify that there is no shipping damage. If any damage is detected, call the shipper
and initiate a damage claim. DCS by Fisher & Paykel is not responsible for shipping damage.
DO NOT discard any packing material (box, pallet, straps) until the unit has been inspected.
2
TABLE OF CONTENTS
SAFETY PRACTICES AND PRECAUTIONS 3
INSTALLATION - ESSENTIAL REQUIREMENTS 4
INSTALLATION
Electrical connection 5
How to install your outdoor refrigerated drawer 6
Anti-tip installation instructions 7
USING THE REFRIGERATED DRAWER
Startup 9
Set temperature 9
Set controls 9
Adjust temperature control 9
Interior light 9
Warning alarm 9
Door ajar alarm 9
High and low temperature 9
Power failure 10
Reset alarm 10
Holiday mode 10
Defrosting instructions 10
MOVING OR STORING YOUR REFRIGERATED DRAWER 11
CARE AND MAINTENANCE
Replace interior light bulb 12
Things to remember 12
Energy saving tips 12
How to clean and maintain your unit 13
TROUBLESHOOTING 14
SERVICE 15
WARRANTY 16-17
SAFETY PRACTICES & PRECAUTIONS
To reduce the risk of fire, electric shock, or injury to persons read these SAFETY PRACTICES AND PRECAUTIONS
before installing or operating this appliance. Use this appliance only for its intended purpose as described in this
Use and Care and Installation Guide.
WARNING
When using this appliance always exercise basic safety precautions including the following:
DANGER!
■ This appliance is not intended for use by young children or infirm persons without supervision. Young children
should be supervised to ensure they do not play with the appliance.
■ Risk of child entrapment. Before you throw away your old refrigerated drawer:
1. Take off the doors.
2. Leave the shelves in place so that children may not easily climb inside.
ELECTRICAL
■ This appliance must be properly installed in accordance with the installation instruction before it is used.
■ Never unplug your refrigerated drawer by pulling on the power cord. Always grip the plug firmly and pull straight
out from the outlet.
■ Repair or replace immediately all electric service cords that have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion along its length or at either the plug or appliance end. If the power
supply cord is damaged, it must only be replaced by your Fisher & Paykel Appliances Authorized Service Center
because special purpose tools are required.
■ Unplug your refrigerated drawer before cleaning, or replacing the light bulb.
STORING FOOD AND DRINKS
■ Never store volatile or flammable materials in your refrigerated drawer as they may explode.
■ Never freeze liquids in glass containers. Liquid expands during freezing which may cause the container to explode.
■ Do not consume food if it is too cold. Food removed from the freezer compartment may be cold enough to cause
damage when brought into contact with bare skin, e.g. frozen ice cubes.
POWER FAILURE – FOOD SAFETY
■ Do not refreeze foods that have thawed completely. Follow the recommendations below if you discover food
that has thawed:
1. Ice crystals still visible – f
ood may be refrozen but should be stored for a shorter period than recommended.
2. Thawed but refrigerator cold – r
efreezing generally not recommended. Fruits and some cooked food can be
refrozen but use as soon as possible.
Meat, fish, poultry – use immediately or cook, then refreeze.
Vegetables – discard as they usually go limp and soggy.
3. Thawed but warmer than 4
º
C/40
º
F – red meat can be cooked immediately to well done and refrozen but use as
soon as possible. Discard all other frozen foods.
■ Do not refreeze frozen foods that have thawed completely. The food may be dangerous to eat.
CLEANING
■ Many commercially available cleaning products contain solvents which may attack plastic components of your
refrigerated drawer and cause them to crack. Please refer to the Care and Maintenance section of this booklet for
further advice (see pages 11-12).
DISPOSAL
■ Extreme care must be taken when disposing of your old appliance to avoid hazards. The refrigerant gas must be
safely removed.
■ Your Fisher & Paykel Appliances Authorized Service Center will be able to give advice on environmentally friendly
methods of disposing of your old refrigerated drawer.
3
INSTALLATION – ESSENTIAL REQUIREMENTS
POWER
■ The appliance must be installed so the power plug is accessible.
■ To ensure that the appliance is not accidentally switched off, connect your refrigerated drawer to its
o
wn power point. Do not plug in any other appliance at this power point or use extension cords, or double
adapters, as the combined weight of both power cords can pull the double adapter from a wall outlet socket.
■ For power requirements, refer to the information on the serial plate located at the upper left side, inner wall
when the door is open.
■ It is essential that the appliance be properly grounded (earthed) with a three prong receptacle. Never cut or
br
eak off the grounding prong to fit a two-prong outlet.
SELECT LOCATION
■ The proper location will ensure peak performance of your appliance. Choose a location where the unit will be out
of direct sunlight, away from heat sources and moisture.
■ Units with fan cooled condensers can be built into an under counter cabinet or freestanding.
■ Your refrigerated drawer should be operated in a properly ventilated area with ambient temperatures not to
exceed below 40 degrees and above 100 degrees Fahrenheit.
■ Installation should be such that the unit can be moved for servicing if necessary.
CABINET CLEARANCE
■ Ventilation is required from the bottom front section of the unit. Keep this area open and
clear of any obstructions.
■ The adjacent cabinets and counter top can be built around the unit as long as no top trim
or c
ounter top is installed lower than the top of the upper drawer.
STABILITY
■ It is important that all four corners of the refrigerated drawer base are supported firmly on
a solid level surface to eliminate any cabinet movement.
■ Installing the appliance on a soft or uneven or unlevel floor may result in twisting of the cabinet and poor
sealing of the doors. If the doors do not seal properly, warm air will enter the food storage areas causing the
temperature to increase, resulting in food spoilage and food loss.
■ Position your refrigerated drawer. Turn front leveling legs clockwise (Fig. 01) to lower the front leveling leg. Raise
the front of the appliance until it is stable and level.
■ The front leveling legs should take the majority of the weight of the cabinet and the cabinet should be stable,
i.e. cabinet should not rock or wobble.
WARNING
A free standing refrigerated drawer must have an anti-tip device installed for safety.
■ See anti- tip bracket installations (page 7 and 8).
BEFORE PLACING FOOD IN THE FRESH FOOD COMPARTMENTS
■ Remove all packaging. Ensure that all transit tape is removed from the refrigerated drawer.
■ Clean the inside of the appliance with warm water and a little liquid detergent to remove manufacturing and
transportation dust.
■ Allow the refrigerated drawer to run empty for 2 - 3 hours to allow each compartment to cool to the
appr
opriate temperature.
■ The appliance may have an odor on its initial operation, but this will go away when the refrigerated drawers have
c
ooled sufficiently.
Fig. 01 Leveling Leg
4
5
INSTALLATION
HOW TO INSTALL YOUR OUTDOOR REFRIGERATED DRAWER
24” Outdoor Refrigerated Drawer
■ 120V 60Hz
■ 1800 watt
■ 3 wire outlet
■ 15 amp circuit
AC Interface
ELECTRICAL CONNECTION:
Check serial plate for correct power supply. Use only electrical power supply as specified on your appliance
serial nameplate. Do not use an extension cord!
WARNING!
Do not splash or spray water from a hose onto the refrigerated drawer! Doing so may cause an electrical shock,
which may result in severe injury or death.
GROUNDING METHOD
This product is factory equipped with a power supply cord that has a three-pronged grounded plug. It must be
plugged into a mating grounding type receptacle in accordance with the National Electrical Code and applicable
local codes and ordinances. If the circuit does not have a grounding type receptacle, it is the responsibility and
obligation of the customer to exchange the existing receptacle in accordance with the National Electrical Code
and applicable local codes and ordinances. The third ground prong should not, under any circumstances, be cut
or removed. All UL listed refrigerated products are equipped with this type of plug.
A ground fault circuit interrupter (GFI) electrical receptacle is to be used to supply electrical power to the refrig-
erated drawer for outdoor applications. Contact an electrician if you need to install one to supply electrical
power to your outdoor refrigerated drawer.
POWER REQUIREMENTS:
Note:
The plug shown is for 120V units.
Grounding Type
Wall Receptacle
Power Supply Cord
with 3-Prong
Grounding
Plug
Fig. 02
Fig. 03
6
SELECT LOCATION:
The proper location will ensure peak performance of your appliance. Choose a location where the unit will be out
of direct sunlight, away from heat sources and moisture. Units with fan cooled condensers can be built in. Unit
should be operated in a properly ventilated area with ambient temperatures above 40 degrees and below 100
degrees Fahrenheit.
Installation should be such that the cabinet can be moved for servicing if necessary.
CABINET CLEARANCE
■ Ventilation is required from the bottom front section of the unit. Keep this area open and clear of any obstructions.
■ The adjacent cabinets and counter top can be built around the unit as long as no top trim or counter top is
installed lower than the top of the upper drawer. See Fig. 04a.
SIDE TRIM INSTALLATION:
Prior to installation, align trim with the refrigerated drawer height and mark the screw hole locations. Attach side
trim to the inner side of the cabinet so that the trim faces outward (away from the appliance’s door) and fasten
with appropriate screws suitable for the type of cabinet material (Fig. 05).
INSTALLING DRAWERS
■ Place the unit in front of the counter opening. Make sure that the floor is protected when sliding the drawer unit
into place.
■ Det
ermine the minimum height of the counter top opening (Fig. 04a).
■ Lower the front and rear leveling legs (Fig. 04a) so the top of the drawer cabinet is 1/8” lower in the back of the
cabinet and 1/2” lower in the front of the cabinet than the counter top opening.
■ Make the electrical connection by plugging the unit into the power outlet and locating the power cord so it will
not be damaged when the refrigerated drawer is installed.
■ Slide the refrigerated drawer into cabinet location and adjust the front legs until the unit is level and there is the
same amount of load on each leg.
INSTALLATION
HOW TO INSTALL YOUR OUTDOOR REFRIGERATED DRAWER
Fig. 04
24” Outdoor Refrigerated Drawers
DIMENSIONS
ISLAND PREPARATION WITH NO SIDE TRIM
15-1/8
15-1/8
3-1/2”
24-1/8
ISLAND PREPARATION WITH SIDE TRIM INSTALLATION
Mounting
screw not
provided
Fig. 05
Fig. 04a
7
A free standing refrigerated drawer must have an anti-tip device installed as per these instructions. If the drawer is
removed from its location for any reason, make sure that the device is properly engaged when you push the drawer
back into the original location. If device is not properly engaged, there is a risk of the drawer tipping over, causing
property or personal injury if you or a child stand, sit, or lean on an open drawer.
FLOOR MOUNT INSTALLATION
The anti-tip bracket can be located on the floor in the left or right
rear corner of the refrigerated drawer as shown in Figure 06.
Step by step instructions for locating the position of the
bracket:
1. Decide where you want to place the Drawer. Make a temporary
line on the floor in line with the drawer face, “A” as shown in
Figure 06.
2. At the center point where the drawer will be, draw a center line
“B” (Fig. 06) perpendicular to line “A” to the rear of the unit. Make
a mark on line “B “ 24-1/2 inches from line “A”.
3. Then make another perpendicular line “C”at
this mark. Make a mark on line “C” 11-1/2
inches from line “B” either right or left.
4. At this mark, drill 1/8” diameter pilot hole in
the floor.
5. Fasten the bracket to the floor thru the slotted
hole (see Fig. 07) using the appropriate
fasteners for the type of floor.
6. Position the unit so that the leveling leg
engages into the anti-tip bracket (Fig. 07).
7. Check for proper installation of the drawer and
anti-tip device by grasping the back of the
unit and carefully attempting to tilt the drawer
forward.
INSTALLATION
ANTI-TIP INSTALLATION INSTRUCTIONS
WARNING
• ALL DRAWERS CAN TIP
• INJURY COULD RESULT
• INSTALL ANTI-TIP
BRACKET PACKED
WITH UNIT
• SEE INSTRUCTIONS
11-1/2”
24-1/2”
23-7/8”
Center line
24”
BOTTOM VIEW OF DRAWER
Anti-tip Bracket
Refrigerated
Drawer
C
A
B
Front
11-1/2”
CENTER LINE
PERPENDICULAR LINE
Leveling Leg
Slotted hole for
floor installation
Open slot
B
C
Fig. 06
Fig. 07
8
INSTALLATION
ANTI-TIP INSTALLATION INSTRUCTIONS
WALL MOUNT
1. Remove the bracket from its original shipping position on the
back of the unit (Fig. 08 and 09).
2. Reattach the bracket to the back of the unit using the existing
screws from the unit’s back panel (Fig 10).
3. Push the unit against the wall so the bracket is flush with the
wall adjacent to the back panel.
4. Using a pencil and the bracket as a template, trace the bracket
on the wall, making sure 2 of the screw holes are aligned with a
stud in the wall.
5. Pull the unit away from the wall.
6. Remove the screws that connect the upper and lower sections of the
Anti-Tip Bracket. Mount the lower section of the bracket that is not
attached to the unit to the wall where you had marked and drilled
pilot holes in the wall/wall stud for mounting. Attach the lower
bracket to wall.
7. Push the unit back against the wall and align the upper section with
the lower section of the Anti-Tip Bracket such that you can refasten
the original screws that secure the upper and lower sections of the
Anti-Tip Bracket (Fig. 11). Your installation is now complete.
To
Drawer Refrigerator
To Wall
ADJACENT WALL
DRAWER REFRIGERATOR
Fig. 08
Fig. 09
Fig. 11
Fig. 10
SIDE VIEW
9
START YOUR APPLIANCE
Your appliance will start upon initial plug-in. The LED will flash amber upon initial plug-in due to your unit
being powered-on at the factory to verify performance and then powered-off. The Fault System has sensors to
inform you that a power outage has occurred when you initially power-up your appliance. This is normal and
pressing the “ON/OFF” button will reset this alarm function.
If your appliance’s control has been shut-off, i.e., unit plugged in, interior lights operate, display blank, unit must
be turned on. To turn on your appliance, push and hold for 5 seconds the “ON/OFF” button located on the
display panel (see Fig. 12).
Once products are loaded, allow at least 24 hours for the unit to stabilize before making any adjustments to the
initial setting.
SET YOUR TEMPERATURE MODE
This product can display either Fahrenheit or Celsius. To do so, press the “
º
F/C” button on the display panel.
SET THE CONTROLS
The available temperature range of the unit is from 33 to 47 degrees F. The temperature set point is initially set
in the factory at 38 degrees F. The temperature set point can be lowered or raised by first pushing the “SET”
button on the display pad. A “SET” icon will be displayed. Pushing either the “WARMER” or “COOLER” buttons
located on the display pad will raise or lower the set temperature by one degree F or C (depending on your
setting)(Fig. 12). As with any refrigeration product, there is a slight temperature variance at different locations
within the cabinet.
ADJUSTABLE TEMPERATURE CONTROL
The temperature control is fully adjustable from 33 to 47 degrees F. The range allows flexibility of temperature
preferences and provides the ideal storing and serving temperatures.
INTERIOR LIGHT
The upper and lower interior lights make it easy to view your food and beverages. The light will always come on
when either drawer is opened in normal mode.
WARNING ALARMS
Your refrigerated drawers have been fitted with a “Fault” refrigeration monitor system . This will let you know if
your drawers are not functioning properly for optimum food and beverage storage.
DOOR AJAR ALARM
If the door has been left open for over 5 minutes, the alarm will sound and the LED will flash green. This will
stop as soon as the door is closed.
HIGH AND LOW TEMPERATURE
If your unit reaches temperatures outside normal operating temperatures for your set point for approximately
one hour, an alarm will sound and the LED will flash red. This will warn you that your contents have seen
temperatures that may not be conducive for long-term storage.
FAULT
Power Failure -
+/- Temp -
Alarms Off -
Press ON/OFF to Reset
ON
OFF
SET
WARMER
COOLER
F/C
PRESS and HOLD
USING THE REFRIGERATED DRAWER
Fig. 12
10
POWER FAILURE
If your unit experiences a power failure, the LED will flash amber until the alarm is reset.
RESET ALARMS
Press the “ON/OFF” button for approximately one second. This will reset all audible and display alarms.
HOLIDAY MODE
Your refrigerated drawers are equipped with a Holiday Mode feature. By activating this mode, you will be
disabling all displays, audible alarms and lights. The system will be overridden with a random control. To
activate the Holiday Mode, press and hold the “SET” button while pressing the “
º
F/C” button 7 times within 7
seconds. To disable the Holiday Mode, repeat the process. The Holiday Mode will deactivate after 36 hours.
DEFROSTING INSTRUCTIONS (IF NEEDED)
Never use a scraper or any tool that might scratch or pierce the cooling plate. Follow these steps whenever 1/4
inch or more of frost accumulates;
1. Disconnect the power cord and set the cold control knob to “OFF” position.
2. Remove contents.
3. Place pans of hot water on the shelf under cooling plate if you wish to speed up defrosting.
Note:
Place a clean cloth under the hot pan of water to protect the glass shelf from breaking.
4. Wipe out the interior and replace contents.
5. Connect power cord to outlet.
6. Set temperature control to desired level.
AUTOMATIC DEFROST
The models automatically defrost their cooling plate during each compressor off cycle. No manual
defrosting is required.
HELP PREVENT TRAGEDIES. . .
Each year children die because they climb inside a discarded refrigeration product, get trapped inside and
suffocate. Take precautions to prevent such tragedies by removing the door, taping or chaining it shut before
discarding.
USING THE REFRIGERATED DRAWER
11
MOVING OR STORING YOUR REFRIGERATED DRAWER
If your refrigerated drawer is turned off for any reason, wait 10 minutes before turning it back on. This will allow
the refrigeration system pressures to equalize before restarting.
MOVING YOUR REFRIGERATED DRAWER
■ Turn off the appliance and unplug from the power point. Remove all food.
■ Retract the adjustable feet in as far as they will turn (see page 4, Stability).
■ Ease the refrigerated drawer out of its position. Tuck the power cord away and tape the drawers closed. Tape the
storage containers in place. If the cabinet needs to be placed at an angle or laid down, carefully lay it on its side
(the right hand side when viewed from the front).
■ Always transport in its upright position only.
■ Relocate and install. If the appliance has been left on its side for any length of time, leave it standing upright
for at least 12 hours before turning on.
STORING YOUR REFRIGERATED DRAWER
■ When storing your cleaned appliance, leave the drawers open. This allows air to circulate and prevents the
build up of bacteria and molds.
■ Before using again, clean well using a mixture of warm water and baking soda (add 1 teaspoon of baking soda
t
o each 1 pint [500 ml] of water). Rinse with clean water.
VACATION TIME
■ We recommend you leave your refrigerated drawer protected from all weather and operating while you are on
vacation. It will prevent mold and odors from building up.
CAUTION!
Never transport a refrigerated drawer on it back or side for any distance. This may damage the cooling components.
12
CARE AND MAINTENANCE
LIGHT REPLACEMENT
For light replacement, contact DCS Customer Care at (888) 936-7872.
THINGS TO REMEMBER. . .
1. Allow 24 hours for your refrigerator to reach a new temperature setting.
2. The motor will start and stop often. It must do this to maintain the temperature you select.
3. Keep your refrigerator reasonably level.
4. Unplug the refrigerator before working on anything with the electrical system.
5. Exercise caution when sweeping, vacuuming, or mopping near the front of the unit. Damage to the grill and/or
the light fixture switch can occur.
6. For all cleaning of the refrigerator interior, mix 2 tablespoons baking soda with 1 quart warm water or use mild
soap. Do not use strong cleaners or scouring powder or pads.
7. Keep your refrigerator out of direct sunlight.
8. Do not splash or spray water on or under the refrigerator.
9. Clean your refrigerator’s condenser periodically to maintain proper cooling performance.
ENERGY SAVING TIPS
1. Reduce door openings.
2. Close the door as soon as you can.
3. Keep the coils on bottom of the refrigerator clean.
4. Adjust the temperature control to a warmer setting when practical.
5. Don’t put hot foods in the refrigerator.
6. Keep unit away from the stove or other heat sources.
13
CARE AND MAINTENANCE
HOW TO CLEAN AND MAINTAIN YOUR UNIT
Condenser
The condenser coil under the cabinet for forced air units does require frequent cleaning. Satisfactory cooling
depends on adequate ventilation over the condenser coil. Be sure that nothing obstructs the air flow openings
in the lower front of the cabinet. At least once or twice a year brush or vacuum lint and dirt from the condenser
coil for efficient performance by unscrewing the grill on the bottom front of the cabinet.
Cabinet
The stainless steel cabinet can be washed with mild soap and water and thoroughly rinsed with clear water.
Never use abrasive scouring powders.
Interior
It is important to keep the interior of the refrigerated drawers
clean to help prevent food from becoming contaminated during
storage. The amount and types of food stored determines how
often cleaning should be carried out (ideally once every 1 or 2
weeks) in the refrigerator. Remove the drawer from the unit.
Begin by pulling out the drawer. Locate the drawer lock which
can be found on the outside of the cabinet slide (Fig. 13). Push
the back of the drawer lock forward and then down, releasing
the drawer from the cabinet slide
(Fig. 13). Repeat this on the opposite side of the drawer. Lift the
drawer up from the slides at 90
º
to fully extricate the drawer
from the cabinet (Fig. 14). Wash interior compartment with mild
soap and water. Wipe over the interior surfaces with warm
water and detergent or baking soda dissolved in warm water
(add 1 teaspoon of baking soda to each 1 pint [500 ml] of
water). Do not use an abrasive powder, solvent, polish cleaner,
abrasive cloths, highly perfumed, strong smelling cleaners or
undiluted detergent on any part of the refrigerator. Rinse with
clean water. To help remove “old stale refrigerator” smells, add a
few drops of vanilla essence or vinegar to the water before
cleaning.
Reinstall the drawer by extending the inner slides out, carefully
aligning and engaging the ends of the drawer slides. Slide the
drawer inward until the drawer is secure. Close and open the
drawer to assure it is properly latched.
Exterior – Stainless Exterior Door
It is important when cleaning the exterior door surface of your
refrigerated drawers, to only use liquid dishwashing detergent,
dissolved in warm water. Dry the door with a clean, lint-free
cloth. The use of any abrasive or stainless steel cleaners and solvents will damage the door surface.
Other Exterior Surfaces and Door Gasket
Clean all other exterior surfaces with warm water and detergent. If necessary, clean the magnetic door gasket
with an old toothbrush, warm water and detergent.
Important Note:
Many commercially available cleaning products contain solvents that may attack the plastic components of your
refrigerator and cause them to crack. It is important to use only warm water and a small amount of liquid dishwashing
detergent on any plastic components inside and outside your refrigerator. Avoid using anti-bacterial cleaning products
on either the interior or exterior of the cabinet as they may cause rusting of metal components and cracking of plastic
components.
Fig. 13
Fig. 14
Drawer lock
Drawer lock
released
14
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE/SOLUTIONS
Odor in cabinet Interior needs cleaning
Noisy operation
Cabinet not level
Fan blade damaged/ call for service
Cabinet vibrates
Cabinet not level
Fan blade damaged/ call for service
Cabinet light not working Call for service
Appliance will not run
Temperature control turned to “OFF”
Line cord not plugged in
No power at electrical outlet
House fuse blown
Appliance runs too long
Prolonged door openings
Control set too cold
Condenser needs cleaning
Moisture collects inside
Too many door openings
Prolonged door openings
Hot, humid weather increases condensation
Control improperly set
Moisture collects on outside surface
Hot, humid weather increases condensation. As humidity
decreases, moisture will disappear.
Control improperly set
Interior too hot/too cold
Control improperly set
Faulty thermometer
Condenser needs cleaning
Air leaking into unit
Fault System activated
See “Warning Alarms”on page 9
See “Fault ‘Basic’ Function Quick Reference” sheet
Temperature alarm may occur after user selected temperature
set-point changes in excess of 10
º
F or during heavy usage
conditions. This is normal and not a fault of the appliance. The
Fault System is monitoring the duration of large swings in
temperature to protect your contents, and may alert you to this
event. See “Reset Alarms” section on page 10.
15
SERVICE
HOW TO OBTAIN SERVICE:
For warranty service, please contact your local service provider or DCS Customer Care at (888) 936-7872. Before
you call, please have the following information ready:
■ Model Number (the serial plate is located on the upper left side, inner wall).
■ Serial Number (the serial plate is located on the upper left side, inner wall).
■ Code (the serial plate is located on the upper left side, inner wall).
■ Date of installation
■ A brief description of the problem
Your satisfaction is of the utmost importance to us. If a problem cannot be resolved to your satisfaction, please
write or email us at:
Write:
Fisher & Paykel Appliances, Inc.
Attention: DCS Customer Care
5900 Skylab Road
Huntington Beach, CA 92647
Email:
customer[email protected]
BEFORE YOU CALL FOR SERVICE:
Check troubleshooting on page 14.
16
WARRANTY
LIMITED WARRANTY
When you purchase any new DCS Refrigeration Product, you automatically receive a One Year Limited Warranty
covering parts and labor for servicing within the 48 mainland United States, Hawaii, Washington, D.C. and
Canada. In Alaska the Limited Warranty is the same except that you must pay to ship the Product to the service
shop or for the service technician’s travel to your home. Products for use in Canada must be purchased through
the authorized Canadian distribution channel to ensure regulatory compliance.
You receive an additional Four Year Limited Warranty (for a total of Five Years) covering parts for the sealed
refrigeration system (compressor, evaporator, condenser, filter dryer, and connecting tubing) within the 48
mainland United States, Hawaii, Washington, D.C. and Canada. In Alaska, the Limited Warranty for the sealed
refrigeration system is the same except that you must pay to ship the Product to the service shop or the service
technician’s travel to your home.
FISHER &PAYKEL UNDERTAKES TO:
Repair without cost to the owner either for material or labor any part of the Product, the serial number of which
appears on the Product, which is found to be defective. In Alaska, you must pay to ship the Product to the
service shop or for the service technician’s travel to your home.
If we are unable to repair a defective part of the Product after a reasonable number of attempts, at our option
we may replace the part or the Product, or we may provide you a full refund of the purchase price of the Product
(not including installation or other charges).
This warranty extends to the original purchaser and any succeeding owner of the Product for products
purchased for ordinary single-family home use.
All service under this Limited Warranty shall be provided by Fisher & Paykel Appliances Inc. or its Authorized DCS
Service Agent during normal business hours.
LIMITED WARRANTY
How Long Does this Limited Warranty Last?
Our liability under this Limited Warranty expires One Year from the date of purchase of the Product by the first
consumer.
Our liability for repair of defects in any sealed refrigeration system (compressor, evaporator, condenser, filter
dryer, and connecting tubing) extends an additional Four Years, for a total of Five Years from the date of
purchase of the Product by the first consumer.
Our liability under any implied warranties, including the implied warranty of merchantability (an unwritten
warranty that the Product is fit for ordinary use) also expires One Year (or such longer period as required by
applicable law) from the date of purchase of the Product by the first consumer. Some states do not allow
limitations on how long an implied warranty lasts, so this limit on implied warranties may not apply to you.
THIS WARRANTY DOES NOT COVER
A. Service calls that are not related to any defect in the Product. The cost of a service call will be charged if the
problem is not found to be a defect of the Product. For example:
1. Correct faulty installation of the Product.
2. Instruct you how to use the Product.
3. Replace house fuses, reset circuit breakers, correct house wiring or plumbing, or replace light bulbs.
4. Correct fault(s) caused by the user.
5. Change the set-up of the Product.
6. Unauthorized modifications of the Product.
17
WARRANTY
7. Noise and vibration that is considered normal e.g. drain sounds, regeneration noises and user warning beeps.
8. Correcting damage caused by pests e.g. rats, cockroaches etc.
9. Used in commercial applications.
B. Defects caused by factors other than:
1. Normal domestic use or
2. Use in accordance with the Product’s Use and Care Guide.
C. Defects to the Product caused by accident, neglect, misuses, fire, flood or Act of God.
D. The cost of repairs carried out by non-authorized repairers or the cost of correcting such unauthorized repairs.
E. Travel Fees and associated charges incurred when the product is installed in a location with limited or restricted
access.(i.e. airplane flights, ferry charges, isolated geographic areas).
F. Normal recommended maintenance as set forth in the Product’s Use and Care Guide.
If you have an installation problem contact your dealer or installer. You are responsible for providing adequate
electrical, exhausting and other connection facilities.
We are not responsible for consequential or incidental damages (the cost of repairing or replacing other
property damaged if the Product is defective or any of your expenses caused if the Product is defective). Some
states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
HOW TO GET SERVICE
Please read this Use and Care Guide. If you then have any questions about operating the Product, need the name
of your local DCS Authorized Service Agent, or believe the Product is defective and wish service under this
Limited Warranty, please contact your dealer or call us at:
TOLL FREE 1-888-936-7872 or contact us through our web site: www.dcsappliances.com
You may be required to provide reasonable proof of the date of purchase of the Product before the Product will
be serviced under this Limited Warranty.
COMMERCIAL USE
This warranty applies to appliances used in residential applications; it does not cover their use in commercial
situations.
NO OTHER WARRANTIES
This Limited Warranty is the complete and exclusive agreement between you and Fisher & Paykel Appliances Inc.
regarding any defect in the Product. None of our employees (or our Authorized Service Agents) are authorized to
make any addition or modification to this Limited Warranty.
Warrantor: Fisher & Paykel Appliances, Inc.
If you need further help concerning this Limited Warranty, please call us at the above number, or write to:
Fisher & Paykel Appliances, Inc.
5900 Skylab Road, Huntington Beach, CA 92647
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to
state.
Fisher & Paykel Appliances Inc. is a leading manufacturer of premium quality cooking and specialty appliances
under the Fisher & Paykel and DCS brands.
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