Recycling
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This symbol means that this product shall not be disposed of with normal household waste
(2012/19/EU) (Fig. 2).
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Follow your country's rules for the separate collection of electrical and electronic products. Correct
disposal helps prevent negative consequences for the environment and human health.
Troubleshooting
This chapter summarizes the most common problems you could encounter with the appliance. If you
are unable to solve the problem with the information below, visit www.philips.com/support for a list
of frequently asked questions or contact the Consumer Care Center in your country.
Problem
Possible cause Solution
The suction power is
insufficient.
The dust container is full. Empty the dust container.
The filters are dirty. Clean or replace the filters.
The suction power is set to a
low setting.
Increase the suction power with the
regulator on the appliance or on the
handgrip.
The nozzle, tube or hose is
blocked up.
To remove the obstruction, disconnect
the blocked-up item and connect it (as
far as possible) the other way around.
Switch on the vacuum cleaner to force
the air through the blocked-up item in
opposite direction.
When I use my vacuum
cleaner I sometimes feel
electric shocks.
Your vacuum cleaner builds
up static electricity. The
lower the air humidity, the
more static electricity the
appliance builds up.
Discharge the appliance by frequently
holding the tube against other metal
objects in the room (for example the
legs of a table or chair, a radiator etc.).
You can also raise the air humidity level
in the room.
The vacuum cleaner
switched off, but I did not
press the on/off button.
The automatic auto/off
function has been activated
because you did not move
the handgrip for 2 seconds.
As soon as you start moving the
handgrip again, the vacuum cleaner
switches on automatically.
The auto on/off feature
does not work.
You may have disabled the
fearure.
Press and hold the on/off button on the
handgrip for 5 seconds to activate the
feature. The auto on/off icon lights up.
The auto on/off icon
flashes.
The gyroscopic sensor does
not work.
Please contact the Consumer Care
Center.
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