In addition, the product will not be considered as lacking conformity in
relation to the contract and therefore, it will not be covered by the legal or
commercial warranty when:
• The l
ack of conformity corresponds to a discrepancy with the safety
standards or the local or national techniques of a different country to
the one it was originally designed and produced in;
• This product or any of its identification features (number of series, etc.)
have been partially or completely opened, assembled, unassembled,
handled and/or repaired by a person not part of SUNSTECH’s Official
Technical Assistance Services team or its authorized distributors
• The lack of conformity is a result of an incorrect installation (except if
the installation has been carried out by one of SUNSTECH’s authorized
sellers or under its responsibility, or by the consumer following
SUNSTECH’s installation instructions) or an abusive or inadequate use
of the product, including but not limited to, a usage that is not in
accordance to the normal purpose of the product or the directions for
use and maintenance, as defined by SUNSTECH;
• The lack of conformity has been caused by a computer virus, an action
or a manipulation of passwords, software installation, manipulation or
reinstallation, etc.;
• The lack of conformity is due to the use of accessories, chargers or
consumables that are not SUNSTECH originals and therefore are not
designed for that product;
• The lack of conformity is due to the use of any third party software or
application that modifies, changes or adapts the software that was
approved and/or included by SUNSTECH in the product;
• The lack of conformity is a result of downloading or using third party
multimedia services and/or contents available or accessible through
the product;
• Damages in or through the battery, which are due to it being
overcharged, are produced;
• Any of the box seals or battery cells have been damaged, or there is
clear evidence that shows these were handled; and/or
• The product damages are caused by any unforeseeable or force
majeur circumstances, especially, lightning, water, fire, applying
incorrect voltage or any other cause that is not due to the product
manufacturing or design.
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