Therma BO D/60.1 PA Manuel utilisateur

Taper
Manuel utilisateur
(,1%$8%$&.2)(1
)285 (1&$675e
)2512 '$ ,1&$6752
%2 ' 3$
delta

&KqUH FOLHQWH FKHU FOLHQW
1RXV YRXV UHPHUFLRQV G·DYRLU FKRLVL XQ IRXU 7KHUPD
$YHF FH FKRL[ YRXV DYH] PLVp VXU OD TXDOLWp HW OD GXUD
ELOLWp
&HW DSSDUHLO HVW pTXLSp G·XQH IRQFWLRQ GH KDXW FRQIRUW
F·HVW j GLUH G·XQ V\VWqPH j DLU G·pYDFXDWLRQ
/·DpUDWLRQ GX IRXU HVW FRPELQpH DYHF OH UHIURLGLVVH
PHQW GH O·DSSDUHLO HW GH OD QLFKH /HV EXpHV GH FXLVVRQ
HW GH U{WLVVDJH VRQW DVSLUpHV HW pYDFXpHV j O·H[WpULHXU
'H FHWWH PDQLqUH OHV PHXEOHV SODFpHV DXWRXU GX IRXU
UHVWHQW IURLG
/H V\VWqPH j DLU G·pYDFXDWLRQ HVW DXWRPDWLTXH HW QH
QpFHVVLWH DXFXQ HQWUHWLHQ
&H PRGH G·HPSORL YRXV SHUPHW GH IDLUH FRQQDLVVDQFH
SDV j SDV DYHF YRWUH IRXU HW G·HQ XWLOLVHU WRXWHV OHV SRV
VLELOLWpV GH PDQLqUH RSWLPDOH $YDQW OD SUHPLqUH PLVH
HQ VHUYLFH QRXV YRXV SULRQV GH OLUH DWWHQWLYHPHQW OH
FKDSLWUH ©&RQVLJQHV GH VpFXULWpª 1RXV YRXV UHFRP
PDQGRQV GH FRQVHUYHU OH PRGH G·HPSORL j SUR[LPLWp
GH O·DSSDUHLO GH VRUWH TXH YRXV O·D\H] LPPpGLDWHPHQW
VRXV OD PDLQ HQ FDV G·LQFHUWLWXGH
$SUHV YRXV DYH] SULV FRQQDLVVDQFH GX PRGH G·HPSORL
QRXV YRXV SULRQV GH UHQYR\HU OD FDUWH GH JDUDQWLH UHPSOLH
OH VHUYLFH DSUqVYHQWH j 0lJHQZLO
&HW DSSDUHLO HVW FRQIRUPH
jODGLUHFWLYH
&((  &((  &(( 

7DEOH GHV PDWLqUHV
5HPDUTXHV LPSRUWDQWHV FRQFHUQDQW OD VpFXULWp 
6pFXULWp pOHFWULTXH 
8WLOLVDWLRQ HW IRQFWLRQQHPHQW 
1HWWR\DJH 
eYDFXDWLRQ GH O·HPEDOODJH 
/H IRXU HQFDVWUp 
9XH GH O·DSSDUHLO 
7DEOHDX V\QRSWLTXH 
$YDQW OD SUHPLqUH PLVH HQ VHUYLFH 
5pJODJH GH O·KHXUH 
1HWWR\DJH LQLWLDO 
3UHPLHU FKDXIIDJH 
/D FRPPDQGH GHV IRQFWLRQV pOHFWURQLTXHV 
5HPDUTXHV JpQpUDOHV VXU OHV pOpPHQWV GH FRPPDQGH HW G·DIILFKDJH 
/HV IRQFWLRQV GX IRXU 
7HPSpUDWXUH GX IRXU 
&RPPDQGH pOHFWURQLTXH GH VpFXULWp HQIDQW 
6\PEROH GH VHUYLFH 
0LQXWHULHUpYHLO 
3URJUDPPHV DXWRPDWLTXHV 
'pFOHQFKHPHQW DXWRPDWLTXH 3URJUDPPH LQVWDQWDQp 
(QFOHQFKHPHQW HW GpFOHQFKHPHQW DXWRPDWLTXHV 
6RQGH j YLDQGH 
/H IRXU 
$FFHVVRLUHV GX IRXU 
)LOWUH j JUDLVVH GH YLDQGH 
*XLGHV GH SODTXHV 
$SSOLFDWLRQV GHV IRQFWLRQV GX IRXU 
&KDXIIDJH VXSpULHXU HW LQIpULHXU 
&KDOHXU WRXUQDQWH 
*DPPH SRXU SL]]D 
*ULOODGHV 
*ULO j LQIUDURXJH 
*ULO j JUDQGH VXUIDFH 
7XUERJULO 
*ULOOHU DYHF OD EURFKH WRXUQDQWH 
5{WLVVDJH j EDVVH WHPSpUDWXUH 
6pFKDJH 
6WpULOLVDWLRQ 
,QIRUPDWLRQV JpQpUDOHV VXU OH U{WLVVDJH HW OD FXLVVRQ 
1HWWR\DJH HW HQWUHWLHQ 
/·pFODLUDJH GX IRXU pFKDQJH GHV DPSRXOHV 
&RQVHLO SUDWLTXHV XWLOHV 
6L TXHOTXH FKRVH QH IRQFWLRQQH SDV 

,QVWUXFWLRQ GH PRQWDJH 
&RQQH[LRQ pOHFWULTXHFKHPLQHPHQW GHV FkEOHV 
0RQWDJH 
'RQQpHV WHFKQLTXH %2 ' 3$ 
7DEOH GH FXLVVRQ HW GH U{WLVVDJH DX IRXU 
0RGH SL]]D 
5{WLV j EDVVH WHPSpUDWXUH 
7XUERJULO 
7DEOH GH JULOODJH 
7DEOH GH VWpULOLVDWLRQ 
7DEOH GH VpFKDJH 
6HUYLFH DSUqVYHQWH 
3RLQW GH YHQWH GH UHFKDQJH 
*DUDQWLH 
7KHUPD3KRQ 

/LVH] VRLJQHXVHPHQW FH PRGH G·HPSORL DYDQW G·XWLOL
VHU YRWUH DSSDUHLO )DLWHV VSpFLDOHPHQW DWWHQWLRQ DX[
SUHVFULSWLRQV GH VpFXULWp PDUTXpHV SDU XQ WULDQJOH
G·DYHUWLVVHPHQW
9RXV pYLWHUH] DLQVL GH FDXVHU GHV GRPPDJHV FRUSR
UHOV RX PDWpULHOV &RQVHUYH] SUpFLHXVHPHQW FH PRGH
G·HPSORL HW WUDQVPHWWH]OH j WRXW XWLOLVDWHXU QRXYHDX
&HW DSSDUHLO QH GRLW rWUH XWLOLVp TXH SRXU OHV EHVRLQV
PpQDJHUV HW GDQV GHV EXWV ELHQ SUpFLV ,O HVW FRQIRUPH
DX[ SUHVFULSWLRQV LQWHUQDWLRQDOHV GH VpFXULWp HW DX[
QRUPHV H[LJpHV GH TXDOLWp 7RXWHIRLV OHV PHVXUHV GH
VpFXULWp SUpYXHV QH VDXUDLHQW pOLPLQHU WRXW ULVTXH
G·DFFLGHQW HQ FDV G·XWLOLVDWLRQ DEXVLYH RX GDQJHUHXVH
6pFXULWp pOHFWULTXH
/·DSSDUHLO GRLW rWUH UDFFRUGp SDU XQ LQVWDOODWHXU
pOHFWULFLHQ FRQFHVVLRQQDLUH /D VpFXULWp pOHFWUL
TXH GHV DSSDUHLOV HQFDVWUpV H[LJH XQ PRQWDJH
SUpFLV FRQIRUPH DX[ QRUPHV HQ YLJXHXU
7RXW DSSDUHLO HQGRPPDJp QH GRLW SDV rWUH XWLOLVp
(Q FDV GH GpUDQJHPHQW RX GH GpIDXW GpYLVVH]
SXLV UHWLUH] OHV IXVLEOHV
3DU VpFXULWp WRXWH UpSDUDWLRQ VXU SODFH GH O·DSSD
UHLO HW VSpFLDOHPHQW GH VHV RUJDQHV G·DOLPHQWDWLRQ
QH SHXW rWUH HIIHFWXpH TXH SDU XQ pOHFWULFLHQ TXDOL
ILp RX SDU XQ WHFKQLFLHQ GX VHUYLFH GH PDLQWHQDQFH
SRXU SDOOLHU DX[ GDQJHUV G·pOHFWURFXWLRQ (Q FDV GH
SDQQH DGUHVVH]YRXV GLUHFWHPHQW j QRWUH VHU
YLFH WHFKQLTXH GH YHQWH
8WLOLVDWLRQ HW IRQFWLRQQHPHQW
eORLJQH] OHV SHWLWV HQIDQWV 1H ODLVVH] SDV OHV HQ
IDQWV MRXHU DYHF OD FXLVLQLqUH
$YDQW OD SUHPLqUH XWLOLVDWLRQ OH IRXU GRLW rWUH
FKDXIIp j YLGH $VVXUH]YRXV TXH O·DpUDWLRQ GH OD
SLqFH HVW VXIILVDQWH HW HQFOHQFKH] OD KRWWH G·DpUD
WLRQ VL HOOH H[LVWH /·DSSDULWLRQ G·RGHXUV ORUV GXSUH
PLHU pFKDXIIHPHQW HVW XQ SKpQRPqQH QRUPDO
/HV FRUSV GH FKDXIIH VLWXpV DX KDXW GX IRXU DVVX
UDQW OH FKDXIIDJH GHSXLV OH GHVVXV HW OH JULO DLQVL
TXH OH FRUSV GH FKDXIIH LQIpULHXU GH PrPH TXH OHV
SDURLV GX IRXU VL HOOHV VRQW FKDXGHV SHXYHQW SUp
VHQWHU XQ GDQJHU GH EUOXUH VL O·RQ Q·\ SUHQG SDV
JDUGH
8WLOLVH] GHV JDQWV WKHUPLTXHV RX XQ WRUFKRQ SRXU
UHWLUHU VDQV VH EUOHU OHV PHWV FXLWV
6L HOOH HVW RXYHUWH OD SRUWH GX IRXU QH GRLW SDV rWUH
VXUFKDUJpH ,O HVW LQWHUGLW GH V·DVVHRLU RX GH JULP
SHU VXU FHOOHFL
6L G·DXWUHV DSSDUHLOV GRLYHQW rWUH UDFFRUGpV DX YRL
VLQDJH LPPpGLDW GX IRXU LO IDXW YHLOOHU j FH TXH OHV
FkEOHV GH UDFFRUGHPHQW QH SXLVVHQW SDV HQWUHU HQ
FRQWDFW DYHF OH IRXU RX UHVWHU FRLQFpV GDQV OD SRUWH
FKDXGH GX IRXU
$ SDUW OHV DFFHVVRLUHV OLYUpV Q·XWLOLVH] TXH GHV
SODWV HW GHV PRXOHV GH FXLVVRQ UpVLVWDQW j OD WHP
SpUDWXUH pOHYpH 3UHQH] JDUGH DX[ UHFRPPDQGD
WLRQV GX IRXUQLVVHXU
$SUqV FKDTXH XWLOLVDWLRQ FRQWU{OH] TXH O·DSSDUHLO
HVW ELHQ pWHLQW 7RXV OHV FRPPXWDWHXUV URWDWLIV GRL
YHQW rWUH HQ SRVLWLRQ GpFOHQFKpH
1HWWR\DJH
/RUV GX QHWWR\DJH PDQXHO GH JXLGHV GH SODTXHV
pFODLUDJH GX IRXU HW GH OD SRUWH GX IRXU DXFXQ
FRUSV GH FKDXIIH QH GRLW rWUH HQFOHQFKp $WWHQGH]
TXH OH IRXU VRLW VXIILVDPPHQW UHIURLGL SRXU SRXYRLU
HQWUHU HQ FRQWDFW VDQV GDQJHU DYHF OHV RUJDQHV LQ
WHUQHV
0DLQWHQH] WRXMRXUV YRWUH IRXU SDUIDLWHPHQW SURSUH
/HV pFODERXVVXUHV GH JUDLVVH HW OHV WDFKHV GpJD
JHQW XQH PDXYDLVH RGHXU ORUVTX·HOOHV FKDXIIHQW
9HLOOH] j OD SURSUHWp GHV VXUIDFHV DVVXUDQW O·pWDQ
FKpLWp GH OD SRUWH DLQVL TXH OH FDGUH GH OD SRUWH
/HV FKDUQLqUHV GH OD SRUWH GX IRXU FRQVWLWXHQW XQ
GDQJHU HW HOOHV QH SHXYHQW rWUH GpPRQWpHV HW UH
PRQWpHV TXH SDU XQ WHFKQLFLHQ H[SpULPHQWp IDL
VDQW SDUWLH GH QRWUH pTXLSH DSUqVYHQWH
/·DSSDUHLO QH GRLW SDV rWUH QHWWR\p DYHF XQ V\V
WqPH GH QHWWR\DJH j YDSHXU RX j KDXWH SUHVVLRQ
SRXU GHV UDLVRQV GH VpFXULWp pOHFWULTXH
eYDFXDWLRQ GH O·HPEDOODJH
/HV PDWpULDX[ G·HPEDOODJH DLQVL TXH OHV DSSDUHLOV
SpULPpV GRLYHQW rWUH GpEDUUDVVpV VHORQ OHV SUHV
FULSWLRQV 5HVSHFWH] OHV QRUPHV QDWLRQDOHV HW Up
JLRQDOHV DLQVL TXH OHV LQGLFDWLRQV FRQFHUQDQW OHV
PDWLqUHV VpSDUDWLRQ GHV PDWpULDX[ UpFROWH GHV
GpFKHWV OLHX[ GH UDPDVVDJH
5HPDUTXHV LPSRUWDQWHV FRQFHUQDQW OD VpFXULWp

/H IRXU HQFDVWUp
9XHGHO·DSSDUHLO
delta
3RUWHGXIRXU
DYHF YLWUH IURQWDOH HQWLqUHPHQW HQ YHUUH HW
IHQrWUH GH FRQWU{OH
3RLJQpH GH OD SRUWH GX IRXU
7DEOHDX V\QRSWLTXH DYHF PRQWUH pOHFWURQLTXH
7DEOHDX V\QRSWLTXH
7RXFKH G·HQFOHQFKHPHQW
7RXFKH GH GpFOHQFKHPHQW
7RXFKH GH FRPPDQGH GX GLVSRVLWLI GH VpFXULWp SRXU OHV HQIDQWV
7RXFKH GH FRPPDQGH SRXU OD VRQGH SRXU OD YLDQGH
7RXFKH GH FRPPDQGH GHV IRQFWLRQV GX IRXU
7RXFKH GH UpJXODWHXU  GH WHPSpUDWXUH HW GH GXUpH
7RXFKH GH FRPPDQGH ´GXUpH GH FXLVVRQµ
7RXFKH GH FRPPDQGH ´ILQ GH FXLVVRQµ
7RXFKH GH FRPPDQGH GH O·pFODLUDJH GX IRXU
 7RXFKH GH FRPPDQGH GX SURJUDPPH DXWRPDWLTXH
7RXFKH GH FRPPDQGH GH O·KHXUH
12
7
10
3
4 5
6
8
11
9
delta

$YDQW OD SUHPLqUH PLVH HQ VHUYLFH
5pJODJHGHO·KHXUH
$SUqV OH UDFFRUGHPHQW GH O·DOLPHQWDWLRQ pOHFWULTXH
O·DIILFKDJH LQGLTXH ©ª HQ FOLJQRWDQW
3UHVVH] EULqYHPHQW OD WRXFKH  /HV FKLIIUHV
  V·DOOXPHQW IL[HPHQW OH V\PEROH ©ª FOLJQR
WDQW HQWUH FHX[FL
/H UpJODJH GH O·KHXUH GRLW rWUH HIIHFWXp GDQV XQ Gp
ODL GH VHFRQGHV 6LQRQ SUHVVH] j QRXYHDX EULq
YHPHQW VXU OD WRXFKH 
5pJOH] O·KHXUH DFWXHOOH HQ SUHVVDQW OD WRXFKH
RX 
VHFRQGHV DSUqV OH UpJODJH GH O·KHXUH j OD PLQXWH
SUqV OH V\PEROH FOLJQRWDQW V·pWHLQW /·KHXUH HVW DORUV
IL[pH
3RXU HQWUHSUHQGUH XQH FRUUHFWLRQ GH O·KHXUH SDU
H[HPSOH ORUV GX SDVVDJH GH O·KHXUH G·pWpKLYHU
SUHVVH] j QRXYHDX VXU OD WRXFKH  HW PRGLILH]
OH UpJODJH HQ SUHVVDQW OD WRXFKH
RX  /H VL
JQDO DFRXVWLTXH Q·D DXFXQH VLJQLILFDWLRQ GDQV FH
FDV
1HWWR\DJH LQLWLDO
/H IRXU GRLW rWUH QHWWR\p DYDQW OD SUHPLqUH XWLOLVDWLRQ
DILQ G·pOLPLQHU WRXWH WUDFH SRVVLEOH ODLVVpH SDU OD IDEUL
FDWLRQ
(QOHYH] VRLJQHXVHPHQW OHV pWLTXHWWHV TXL V·\ WURXYHQW
HQFRUH DLQVL TXH OHV IHXLOOHV GH SURWHFWLRQ $WWHQWLRQ
GH QH SDV HQOHYHU OD SODTXH VLJQDOpWLTXH GH O·DSSDUHLO
/H WDEOHDX V\QRSWLTXH HW OD SRUWH GX IRXU GRLYHQW rWUH
ODYpV j O·HDX FKDXGH FRQWHQDQW XQ GpWHUJHQW SXLV Vp
FKpV
(QOHYHU GX IRXU WRXV OHV REMHWV TX·LO FRQWLHQW j
O·H[FHSWLRQ GH OD IHXLOOH GH UpIOH[LRQ VLWXpHVRXV
OH FRUSV GH FKDXIIH LQIpULHXU
9RXV SRXYH] \ YRLU SOXV FODLU HQ DOOXPDQW O·pFODLUDJH LQ
WHUQH HQ SRVLWLRQQDQW OH VpOHFWHXU GH IRQFWLRQ VXU Q·LP
SRUWH TXHOOH SRVLWLRQ HW HQ ODLVVDQW OH VpOHFWHXU GH WHP
SpUDWXUH GpFOHQFKp
3UHPLHU FKDXIIDJH
$YDQW OD SUHPLqUH PLVH HQ VHUYLFH OH IRXU GRLW
rWUH FKDXIIp j YLGH GXUDQW TXHOTXHV LQVWDQWV
3UHVVH] OD WRXFKH ,  SRXU HQFOHQFKHU OH IRXU
$X PR\HQ GH OD WRXFKH  VpOHFWLRQH] OD IRQFWLRQ
FKDXIIDJH VXSpULHXULQIpULHXU
$XPR\HQGHODWRXFKH
PRGLILH]  &
/DLVVH] IRQFWLRQQHU j FHWWH WHPSpUDWXUH OH IRXU
IHUPp SHQGDQW  PLQXWHV HQYLURQ

/D FRPPDQGH GHV IRQFWLRQV pOHFWURQLTXHV
5HPDUTXHV JpQpUDOHV VXU OHV pOpPHQWV
GH FRPPDQGH HW G·DIILFKDJH
'pODL GH UpJODJH GH VHFRQGHV
8Q GpODL GH VHFRQGHV V·DSSOLTXH j WRXV OHV UpJODJHV
HQ G·DXWUHV WHUPHV DSUqV O·HQFOHQFKHPHQW GH O·DSSD
UHLO O·pWDSH GH UpJODJH VXLYDQWH GRLW LQWHUYHQLU GXUDQW
FH GpODL
/H VLJQDO VRQRUH FRQILUPH TXH OHV VHFRQGHV VRQW
pFRXOpHV
9RXV SRXYH] UpDFWLYHU LPPpGLDWHPHQW OD FRPPDQGH
HQ SUHVVDQW OD WRXFKH FRUUHVSRQGDQW
'pFOHQFKHPHQW GH VpFXULWp
/D FRPPDQGH pOHFWURQLTXH GX IRXU HVW GRWpH G·XQ V\V
WqPH GH GpFOHQFKHPHQW DXWRPDWLTXH DX FDV R OHV
IRQFWLRQV HW WHPSpUDWXUHV pWDLHQW DFWLYpHV VDQV OLPLWD
WLRQ GH WHPSV 6HORQ OH QLYHDX GH WHPSpUDWXUH OH IRXU
HVW DXWRPDWLTXHPHQW GpFOHQFKp
3RXU UpJODJHV MXVTX·j & DSUqV  KHXUHV
3RXU UpJODJHV MXVTX·j & DSUqV KHXUHV
3RXU UpJODJHV MXVTX·j & DSUqV KHXUHV
7HPSRULVDWLRQ DXWRPDWLTXH HQ ILQ GH FXLVVRQ
6L DSUqV GpFOHQFKHPHQW GH O·DSSDUHLO OD WHPSpUDWXUH
LQWHUQH GX IRXU HVW VXSpULHXUH j & OH YHQWLODWHXU
GH QLFKH FRQWLQXH j IRQFWLRQQHU MXVTX·j FH TXH OD WHP
SpUDWXUH VRLW GHVFHQGXH DXGHVVRXV GH & (Q
GHVVRXV GH & OH YHQWLODWHXU GH QLFKH IRQFWLRQQH
HQFRUH SHQGDQW PLQXWHV /D FKDOHXU UHVWDQWH HVW
DORUV DIILFKpH MXVTX·j FH TX·HOOH DWWHLJQH &
(FODLUDJH GX IRXU
/RUVTXH OH IRXU HVW HQFOHQFKp RQ SHXW DOOXPHU HWpWHLQ
GUH O·pFODLUDJH LQWpULHXU HQ SUHVVDQW VXU OD WRXFKH 
/RUVTXH OH IRXU HVW pWHLQW RQ SHXW DIILFKHU O·KHXUHUpHOOH
HQ SUHVVDQW VXU OD WRXFKH 

/HV IRQFWLRQV GX IRXU
(Q SUHVVDQW SOXVLHXUV IRLV VXU OD WRXFKH  RQ SHXW Vp
OHFWLRQQHU OD IRQFWLRQ GpVLUpH SDUPL FHOOHV TXL ILJXUHQW
FLGHVVRXV SUpVHQWpHV GDQV O·RUGUH GH OHXU DSSDUD
WLRQ
(FODLUDJH
GDQV FHWWH SRVLWLRQ O·pFODLUDJH HVW HQFOHQFKp
DYHF Q·LPSRUWH TXHOOH DXWUH IRQFWLRQ
$LU FKDXG  &KDXIIDJH SDU OH FRUSV GH
FKDXIIH GH OD SDURL DUULqUH DYHF YHQWLODWHXU
HQFOHQFKp &KDXIIDJH SUpUpJOp j &
SRXU U{WLU VXU QLYHDX[ GLIIpUHQWV
1LYHDX SRXU SL]]DV  $LU FKDXG WRXUQDQW DYHF
YHQWLODWHXU HW FRUSV GH FKDXIIH LQIpULHXU
&KDXIIDJH SUpUpJOp j &
*ULO 7XUER *ULO j LQIUDURXJH HQFOHQFKp DYHF
YHQWLODWHXU
&KDXIIDJH SUpUpJOp j &
*ULOLQIUDURXJH  *ULO j LQIUDURXJH HQFOHQFKp
DYHF PRWHXU WRXUQDQW
&KDXIIDJH SUpUpJOp j &
*ULO SRXU JUDQGHV VXUIDFHV &KDXIIDJH SDU
OH FRUSV GH FKDXIIH VXSpULHXU HW SDUOH JULO DYHF
PRWHXU WRXUQDQW
&KDXIIDJH SUpUpJOp j &
&KDXIIDJH VXSpULHXU
&KDXIIDJH SUpUpJOp j &
&KDXIIDJH LQIpULHXU
&KDXIIDJH SUpUpJOp j &
&KDXIIDJH VXSpULHXULQIpULHXU
&KDXIIDJH SUpUpJOp &
6pFKDJH DX IRXU  &KDXIIDJH LQIpULHXU DYHF
YHQWLODWHXU HQFOHQFKp
&KDXIIDJH SUpUpJOp j &
5{WLVVDJH j EDVVH WHPSpUDWXUH  D Y H F
FRUSV GH FKDXIIH GH OD SDURL DUULqUH HQFOHQ
FKp GH PrPH TXH OH YHQWLODWHXU
&KDXIIDJH SUpUpJOp j &

0LVH HQ DFWLRQ GHV IRQFWLRQV GX IRXU
$YDQW GH UpJOHU XQH IRQFWLRQ XQH WHPSpUDWXUH RX
XQ WHPSV LO IDXW HQ JpQpUDO SUHVVHU OD WRXFKH , 
([FHSWLRQ OD PLQXWHULH
/HV HUUHXUV GH PDQLSXODWLRQ VRQW VLJQDOpHV SDU XQ
EUHI VLJQDO DFRXVWLTXH WULSOH 'DQV FH FDV SUHVVH]
OD WRXFKH 2  HW UHSUHQGUH] GqV OH GpEXW DYHF OD
WRXFKH , 
$X PR\HQ GH OD WRXFKH  VpOHFWLRQH] OD IRQFWLRQ
GpVLUpH /H UHSUpVHQWDQW OD IRQFWLRQ UpJOpH V·DO
OXPH VXU O·DIILFKDJH
/HV IRQFWLRQV DLU FKDXG QLYHDX SL]]D QLYHDX JULO
FKDXIIDJH VXSpULHXULQIpULHXU rWUH VpOHFWLRQQpHV j
FKRL[ SRXU GLIIpUHQWHV SUpSDUDWLRQV
/HV IRQFWLRQV HW WHPSpUDWXUHV GX IRXU VRQW HQFOHQ
FKpHV DX PR\HQ GH OD FRPPDQGH pOHFWURQLTXH HW DU
UrWpHV PDQXHOOHPHQW DX PRPHQW GpVLUp WRXFKH 2 RX
DXWRPDWLTXHPHQW ORUVTXH OH SURJUDPPH HVW pFRXOp
$ FKDTXH IRQFWLRQ HVW VXERUGRQQpH XQ QLYHDX GH WHP
SpUDWXUH GpWHUPLQp VHORQ OD SUDWLTXH 6L YRXV QH GpV
LUH] SDV PRGLILHU FHWWH WHPSpUDWXUH OHV FRUSV GH
FKDXIIH V·HQFOHQFKHQW DSUqV XQ GpODL GH VHFRQGHV
7HPSpUDWXUH GX IRXU
/RUVTX·XQH IRQFWLRQ HVW VpOHFWLRQQpH XQH WHPSpUD
WXUH SUpUpJOpH DSSDUDvW VXU O·DIILFKDJH &HWWH WHPSpUD
WXUH FRUUHVSRQG HQ SUDWLTXH j EHDXFRXS GH SUpSDUD
WLRQV
6L YRXV GpVLUH] UpJOHU XQH WHPSpUDWXUH GLIIpUHQWH
YRXV SRXYH] VpOHFWLRQQHU XQH YDOHXU FRPSULVH HQ
WUHHW& HQ SUHVVDQW OD WRXFKH 
RX 
$SUqV VHFRQGHV OH IRXU HVW DXWRPDWLTXHPHQW HQ
FOHQFKp DYHF OD WHPSpUDWXUH HW OD IRQFWLRQ GpVLUpHV
/D WHPSpUDWXUH VpOHFWLRQQpH UHVWH DIILFKpH $YHF OD
IRQFWLRQ DLU FKDXG QLYHDX SL]]D FKDXIIDJH VXSp
ULHXU FKDXIIDJH LQIpULHXU HW FKDXIIDJH VXSpULHXU LQIp
ULHXU LO DSSDUDvW HQ RXWUH OH V\PEROH ©SUpFKDXIIDJHª

/RUVTXH OD WHPSpUDWXUH UpJOpH HVW DWWHLQWH XQ VLJQDO
DFRXVWLTXH UHWHQWLW HW OH V\PEROH ©SUpFKDXIIDJHª 
V·pWHLQW
/D WHPSpUDWXUH GX IRXU UHVWH PDLQWHQDQW FRQVWDQWH
GXUDQW OD SpULRGH GpVLUpH FDU OHV FRUSV GH FKDXIIH
V·HQFOHQFKHQW HW VH GpFOHQFKHQW DXWRPDWLTXHPHQW SDU
FRQWU{OH WKHUPRVWDWLTXH
3RXU DUUrWHU OH IRXU SUHVVH] OD WRXFKH 

&RPPDQGH pOHFWURQLTXH GH VpFXULWp HQ
IDQW
PLVH HQKRUV VHUYLFH
/D FRPPDQGH GX IRXU SHXW rWUH SURWpJpH FRQWUH XQ HQ
FOHQFKHPHQW RX XQ GpUpJODJH LQWHPSHVWLI SDU XQ EOR
FDJH GH VpFXULWp 'DQV FH PRGH G·HPSORL FH V\VWqPH
HVW DSSHOp ©VpFXULWp HQIDQWª /RUVTXH FH V\VWqPH HVW
DFWLYp OHV HQIDQWV QH SHXYHQW HIIHFWXHU DXFXQ UpJODJH
VXU O·DSSDUHLO VXVFHSWLEOH GH SURYRTXHU XQHVXUFKDXIIH
RX FUpHU G·DXWUHV GDQJHUV 7LUH] pJDOHPHQW SURILW GH
FHWWH VpFXULWp HQ FDV G·DEVHQFH SURORQJpH
/D VpFXULWp HQIDQW SHXW XQLTXHPHQW rWUH DFWL
YpH ORUVTXH OH IRXU HVW DUUrWp
$FWLYDWLRQ GH OD VpFXULWp HQIDQW
3UHVVH] G·DERUG OD WRXFKH  HW PDLQWHQH]OD HQ
IRQFpH 3UHVVH] HQVXLWH OD WRXFKH ,  HW PDLQWH
QH] OHV GHX[ WRXFKHV HQIRQFpHV GXUDQW VHFRQ
GHV HQYLURQ MXVTX·j FH TXH OH V\PEROH 
DSSDUDLVVH VXU O·DIILFKDJH
/H V\PEROH  DSSDUDvW VXU O·DIILFKDJH LQGLTXDQW
TXH OD VpFXULWp HQIDQW HVW HQ DFWLRQ 3UHVVH] HQILQ
OD WRXFKH 2  FH TXL GpFOHQFKH O·DSSDUHLO
/RUVTXH OD VpFXULWp HQIDQW HVW DFWLYpH LO IDXW SUHV
VHU VLPXOWDQpPHQW VXUODWRXFKH 6( ORUV GH WRXW
SURFpGp GH UpJODJH HW GH WRXWH FRUUHFWLRQ HVW Oj
TXH UpVLGH OD IRQFWLRQ GH VpFXULWp
/D SUHVVLRQ GH OD WRXFKH  SHUPHW WRXMRXUV GH
GpFOHQFKHU LPPpGLDWHPHQW WRXWHV OHV IRQFWLRQV HW
OHV WHPSV VDQV GHYRLU SUHVVHU OD WRXFKH 6( 
'pVDFWLYDWLRQ GH OD VpFXULWp HQIDQW
3UHVVH] G·DERUG OD WRXFKH  SXLV OD WRXFKH 
MXVTX·j FH TXHOH V\PEROH  GLVSDUDLVVH GH O·DIIL
FKDJH
6\PEROH GH VHUYLFH
/HV GpUDQJHPHQWV GH OD FRPPDQGH pOHFWURQLTXH VRQW
VLJQDOpV SDU OH V\PEROH GH VHUYLFH  V·pFODLUDQW VXU
O·DIILFKDJH 9RXV DSHUFHYH] DORUV VXU O·DIILFKDJH OH
V\PEROH GH VHUYLFH  HQ KDXW j JDXFKH HW OH FRGH
G·HUUHXU VSpFLILTXH HQ OLHX HW SODFH GH O·LQGLFDWLRQ GH
WHPSpUDWXUH
'pFOHQFKH] DORUV OH IXVLEOH OH FDV pFKpDQW GpYLV
VH]OHHW HVVD\H] GHUpHQFOHQFKHU O·DSSDUHLODSUqV
TXHOTXHV PLQXWHV 6L OH V\PEROH GH VHUYLFH UpDS
SDUDvW YHXLOOH] SUHQGUH FRQWDFW DYHF QRWUH VHUYLFH
DSUqVYHQWH HW LQGLTXH] OH FRGH G·HUUHXU 3RXU GHV
UDLVRQV GH VpFXULWp OH YHQWLODWHXU GX IRXU IRQF
WLRQQH FRQWLQXHOOHPHQW OH FDV pFKpDQW PHWWH]
O·DSSDUHLO KRUV IRQFWLRQ DX PR\HQ GX IXVLEOH

0LQXWHULHUpYHLO
/D PLQXWHULH Q·D DXFXQH IRQFWLRQ G·HQFOHQFKHPHQW QL
GH GpFOHQFKHPHQW (OOH HVW XWLOLVDEOH SRXU VXUYHLOOHU HW
FRQWU{OHU OHV WHPSV GH FXLVVRQ HW DXWUHV RSpUDWLRQV GH
FXLVLQH PrPH LQGpSHQGDPPHQW GX IRXU
3UHVVH] OD WRXFKH  /H V\PEROH PLQXWHULH 
HW  FOLJQRWHQW VXU O·DIILFKDJH
/D SUHVVLRQ GH OD WRXFKH 
RX SHUPHW GH Up
JOHU OH WHPSV GH PLQXWH j KHXUHV PLQXWHV
/HV FKLIIUHV DIILFKpV UHSUpVHQWHQW GHV PLQXWHV HQWLq
UHV (QYLURQ VHFRQGHV DSUqV OH UpJODJH OH WHPSV
FRPPHQFH j V·pFRXOHU OH V\PEROH GH WHPSV  V·DO
OXPH HW O·KHXUH DFWXHOOH V·DIILFKH
8Q VLJQDO DFRXVWLTXH WULSOH UHWHQWLW ORUVTXH OH
WHPSV UpJOp HVW pFRXOp /H V\PEROH PLQXWHULH 
FOLJQRWH HW OH VLJQDO DFRXVWLTXH HVW UpSpWp WRXWHV
OHV  VHFRQGHV 3RXU O·DQQXOHU SUHVVH] OD WRXFKH
GH PLQXWHULH  &HWWH IRQFWLRQ HVW DQQXOpH PL
QXWHV DSUqV TXH OH WHPSV GH FXLVVRQ HVW pFRXOp
/D PLQXWHULH SHXW rWUH UpJOpH VLPXOWDQpPHQW DYHF
G·DXWUHV WHPSV 'DQV FH FDV O·DIILFKDJH LQGLTXH OH Up
JODJH GH OD PLQXWHULH WDQGLV TXH OHV UpJODJHV DXWRPD
WLTXHV FRQWLQXHQW GH IRQFWLRQQHU

3URJUDPPHV DXWRPDWLTXHV
$YDQW GH UpJOHU XQ SURJUDPPH DXWRPDWLTXH DYHF OD
FRPPDQGH pOHFWURQLTXH GX IRXU OD IRQFWLRQ HW OD WHP
SpUDWXUH GRLYHQW rWUH VpOHFWLRQQpHV 6DQV FHV VpOHF
WLRQV DXFXQ UpJODJH GH WHPSV SRXU SURFpGXUH DXWR
PDWLTXH QH SHXW rWUH HQWUHSULV
/HVHUUHXUVGHPDQLSXODWLRQ VRQWVLJQDOpHV SDUXQ
WULSOH VLJQDO DFRXVWLTXH
'pFOHQFKHPHQW DXWRPDWLTXH
3URJUDPPH LQVWDQWDQp
3DU GpFOHQFKHPHQW DXWRPDWLTXH RQ GpVLJQH GHV SUR
JUDPPDWLRQV GX IRXU TXL GpPDUUHQW LPPpGLDWHPHQW
DSUqV OH UpJODJH j O·KHXUH DFWXHOOH HW TXL VRQW DUUr
WpHV DSUqV OH WHPSV GH FXLVVRQ UpJOp /·DSSDUHLO RIIUH
GHX[ SRVVLELOLWpV
'pFOHQFKHPHQW DXWRPDWLTXH , 5pJODJH GH OD GX
UpH GH FXLVVRQ DX IRXU
3UHVVH] OD WRXFKH  O·DIILFKDJH LQGLTXH  ©ª HW
OH V\PEROH  FOLJQRWH
$YHF OD WRXFKH 
RX  UpJOH] OH WHPSV GH FXLV
VRQ GpVLUp
3RXU OHV SURJUDPPHV GH WHPSV GH FXLVVRQ YRXV SRX
YH] UpJOHU GHV WHPSV GH PLQXWH j KHXUHV PLQX
WHV SDU LQWHUYDOOHV G·XQH PLQXWH /H IRXU HVW HQFOHQFKp
SHQGDQW OD SpULRGH DOODQW GX UpJODJH MXVTX·j OD ILQ GX
WHPSV GH FXLVVRQ
([HPSOH KHXUH DFWXHOOH K WHPSV GH FXLV
VRQ UpJOp WRXFKH  HW
RX  PLQXWHV
O·DSSDUHLO VH GpFOHQFKH DXWRPDWLTXHPHQW j
K
/·DIILFKDJH LQGLTXH OH WHPSV GH FXLVVRQ pFRXOp
&RUUHFWLRQV
3UHVVDQW j QRXYHDX OD WRXFKH  HW HQ PRGLILDQW
OH WHPSV DIILFKp DX PR\HQ GH OD WRXFKH 
RX
/D ILQ GX WHPSV GH FXLVVRQ HVW VLJQDOpH SDU XQ WULSOH
VLJQDO DFRXVWLTXH /·DIILFKDJH LQGLTXH DORUV O·KHXUH
WDQGLV TXH OH V\PEROH GH OD IRQFWLRQ VpOHFWLRQQpH FOL
JQRWH
-XVTX·DX GpFOHQFKHPHQW GX IRXU XQ VLJQDO DFRXVWLTXH
UHWHQWLW j LQWHUYDOOHV GH  VHFRQGHV GXUDQW PLQXWHV
HQYLURQ
3RXU DUUrWHU OH IRXU DYDQW SUHVVH] OD WRXFKH 2 

'pFOHQFKHPHQW DXWRPDWLTXH ,, 5pJODJH GH
O·KHXUH GH GpFOHQFKHPHQW
3UHVVH] OD WRXFKH  /·DIILFKDJH LQGLTXH  ©ª
HW OH V\PEROH  FOLJQRWH
5pJOH] O·KHXUH GH GpFOHQFKHPHQW GpVLUpH DX
PR\HQ GH OD WRXFKH
RX 'XUDQW WRXW OH SUR
FHVVXV O·DIILFKDJH LQGLTXH PDLQWHQDQW O·KHXUH GH
GpFOHQFKHPHQW HW OH V\PEROH  FOLJQRWH
/H UpJODJH GH O·KHXUH QH SHXW SDV rWUH HIIHFWXp DX
GHOj G·XQH SpULRGH GH  KHXUHV
([HPSOH KHXUH DFWXHOOH  KHXUH G·DUUrW Up
JOpH WRXFKH  HW
RX K /·DSSDUHLO
HVW HQFOHQFKp GXUDQW  PLQXWHV
'XUDQW WRXW OH SURFHVVXV O·DIILFKDJH LQGLTXH PDLQ
WHQDQW O·KHXUH GH GpFOHQFKHPHQW HW OH V\PEROH
 FOLJQRWH
&RUUHFWLRQV
(Q SUHVVDQW j QRXYHDX VXU OD WRXFKH  HW HQ PR
GLILDQW OH UpJODJH DX PR\HQ GH OD WRXFKH 
RX 
8Q WULSOH VLJQDO DFRXVWLTXH UHWHQWLW SRXU YRXV UHQGUH DW
WHQWLI GH OD ILQ GH OD FXLVVRQ /·DIILFKDJH LQGLTXH DORUV
j QRXYHDX O·KHXUH DFWXHOOH HW OH V\PEROH GH OD IRQFWLRQ
VpOHFWLRQQpH FOLJQRWH
-XVTX·DX GpFOHQFKHPHQW DXWRPDWLTXH GX IRXU DSUqV
PLQXWHV XQ VLJQDO DFRXVWLTXH UHWHQWLW WRXWHV OHV  VH
FRQGHV
3RXU DUUrWHU OH IRXU DYDQW SUHVVH] OD WRXFKH 2 

(QFOHQFKHPHQW HW GpFOHQFKHPHQW DXWR
PDWLTXHV
3DU HQFOHQFKHPHQWGpFOHQFKHPHQW DXWRPDWLTXH RQ
GpVLJQH GHV SURJUDPPDWLRQV GX IRXU TXL GpPDUUHQW
DXWRPDWLTXHPHQW j XQH KHXUH XOWpULHXUH HW TXL V·DUUr
WHQW DXWRPDWLTXHPHQW DSUqV XQ WHPSV GH FXLVVRQ SUp
GpWHUPLQp
3UHVVH] OD WRXFKH  /·DIILFKDJH LQGLTXH  ©ª
HW OH V\PEROH  FOLJQRWH
$YHF OD WRXFKH 
RX UpJOH] OHWHPSV GH FXLV
VRQ GpVLUp
$SUqV SUHVVH] OD WRXFKH  HW UpJOH] DYHF OD WRX
FKH 
RX OH WHPSV G·LQWHUUXSWLRQ GpVLUH
([HPSOH KHXUH DFWXHOOH K /H PHW SODFp
GDQV OH IRXU QpFHVVLWH XQ WHPSV GH FXLVVRQ GH 
PLQXWHV HW GRLW rWUH SUrW j K /H WHPSV GH
FXLVVRQ  PLQXWHV HVW UpJOp DX PR\HQ GH OD WRX
FKHHW
RX  HW O·KHXUH G·DUUrW  KHXUHV
DX PR\HQ GH OD WRXFKH  HW 
RX  /D FRP
PDQGH HQFOHQFKH OH IRXU DXWRPDWLTXHPHQW j
K TXL V·DUUrWH DXWRPDWLTXHPHQW j K
DSUqV OH WHPSV GH FXLVVRQ UpJOp GH  PLQXWHV
/·DIILFKDJH LQGLTXH OH PRPHQW GH GpFOHQFKHPHQW GX
WHPSV GH FXLVVRQ GpMj UpJOp  KHXUH DFWXHOOH WHPSV
GH FXLVVRQ H[ K K PLQ K ©ª HW
OH V\PEROH  FOLJQRWH
$SUqV VHFRQGHV OHV IRQFWLRQV GX IRXU HW O·pFODLUDJH
VRQW GpFOHQFKpV /·DIILFKDJH LQGLTXH OH V\PEROH HW OD
IRQFWLRQ FKRLVLH VDQV FDGUH O·KHXUH DFWXHOOH HW OHV
V\PEROHV  HW 
&RQWUROH RX FRUUHFWLRQ
9RXV SRXYH] FRQWU{OHU OH WHPSV GH FXLVVRQ VXU O·DI
ILFKDJH HQ SUHVVDQW OD WRXFKH  HW O·KHXUH GH Gp
FOHQFKHPHQW DYHF OD WRXFKH 
/HV FRUUHFWLRQV VRQW SRVVLEOHV HQ SUHVVDQW j QRX
YHDX OD WRXFKH  RX  HW HQ PRGLILDQW OH WHPSV
GH FXLVVRQ RX O·KHXUH GH GpFOHQFKHPHQW HQ HQ
SUHVVDQW OD WRXFKH
RX 
3RXU FDOFXOHU OH GpEXW GH OD FXLVVRQ VRXVWUDLUH OH
WHPSV GH FXLVVRQ GH O·KHXUH GH GpFOHQFKHPHQW $
FHWWH KHXUH Oj OD IRQFWLRQ VpOHFWLRQQpH HVW DUUrWpH OH
V\PEROH  GLVSDUDvW GH O·DIILFKDJH TXL UHSUHQG OH
WHPSV GH FXLVVRQ pFRXOp
8Q WULSOH VLJQDO DFRXVWLTXH UHWHQWLW SRXU YRXV UHQGUH DW
WHQWLI GH OD ILQ GH OD FXLVVRQ /·DIILFKDJH LQGLTXH DORUV
j QRXYHDX O·KHXUH DFWXHOOH HW OH V\PEROH GH OD IRQFWLRQ
VpOHFWLRQQpH FOLJQRWH
-XVTX·DX GpFOHQFKHPHQW DXWRPDWLTXH GX IRXU DSUqV
PLQXWHV XQ VLJQDO DFRXVWLTXH UHWHQWLW WRXWHV OHV  VH
FRQGHV
3RXU DUUrWHU OH IRXU DYDQW SUHVVH] OD WRXFKH 2 

6RQGH j YLDQGH
&XLVVRQ DXWRPDWLTXH HQ IRQFWLRQ GH OD WHPSpUDWXUH j
FRHXU
/D VRQGH j YLDQGH PHVXUH OD WHPSpUDWXUH DX FRHXU GX
PHWV HW DUUrWH DXWRPDWLTXHPHQW OH IRXU ORUVTXH OD YD
OHXU GpVLUpH HVW DWWHLQWH GXUDQW OD FXLVVRQ &H FKDSLWUH
GpFULW FHWWH IRQFWLRQ DLQVL TXH OH UpJODJH GH OD SURFp
GXUH GH FXLVVRQ DYHF OD VRQGH j YLDQGH
/D SULVH GH ODVRQGH j YLDQGH HVW SODFpH FRQWUH OD SDURL
GX IRXU
3ODQWH] OD VRQGH j YLDQGH GDQV OH PHWV HW LQWURGXL
VH] OD FRFRWWH RX OD JULOOH GDQV OH IRXU
,QVpUH] OD ILFKH GH OD VRQGH j YLDQGH MXVTX·DX QL
YHDX GH OD SRLJQpH GDQV OD SULVH VLWXpH VXU OD SDURL
GURLWH GX IRXU /H V\PEROH  DSSDUDvW VXU O·DIIL
FKDJH
$SUqV DYRLU VpOHFWLRQQp OD IRQFWLRQ HW OD WHPSpUD
WXUH GX IRXU SUHVVH] OD WRXFKH  /·KHXUH VXU O·DI
ILFKDJH HVW UHPSODFpH SDU O·LQGLFDWLRQ HQ GHJUpV
&HOFLXV SUpUpJOpH j & $X PR\HQ GH OD WRXFKH

RX UpJOH] OD WHPSpUDWXUH j FRHXU GpVLUpH
SRXU YRWUH PHWV HQWUH  HW &
/HV WHPSpUDWXUHV VXLYDQWHV VRQW UHFRPPDQGpHV
SRXU OH FRHXU GX U{WL
5{WL GH ERHXI &
5RVELI RX ILOHW GH ERHXI
WUqV VDLJQDQW &
VDLJQDQW &
PR\HQ &
5{WL GH SRUF &
5{WL G·DJQHDXJLJRW &
5{WL GH YHDX &
6XU O·DIILFKDJH DSSDUDLVVHQW OH V\PEROH GH OD IRQF
WLRQ OD WHPSpUDWXUH GX IRXU UpJOpH URXJH OH V\P
EROH VRQGH j YLDQGH  HW OD WHPSpUDWXUH j FRHXU
/·pOpYDWLRQ GH OD WHPSpUDWXUH j FRHXU HVW LQGLTXpH
VXU O·DIILFKDJH 9RXV SRXYH] FRQWU{OHU OD WHPSpUD
WXUH j FRHXU UpJOpH HQ SUHVVDQW OD WRXFKH  HW VL
QpFHVVDLUH OD FRUULJHU HQ SUHVVDQW OD WRXFKH 
RX 
/H IRXU HVW DXWRPDWLTXHPHQW GpFOHQFKp ORUVTXH OD
WHPSpUDWXUH j FRHXU TXH YRXV DYH] UpJOpH SRXU YRWUH
PHWV HVW DWWHLQWH
8Q WULSOH VLJQDO DFRXVWLTXH UHWHQWLW ORUVTXH OD FXLVVRQ
HVW WHUPLQpH
7RXWHV OHV  VHFRQGHV XQ VLJQDO UHWHQWLW GXUDQW PL
QXWHV DYDQW OH GpFOHQFKHPHQW DXWRPDWLTXH GH WRXWHV
OHV IRQFWLRQV GH OD FRPPDQGH pOHFWURQLTXH
9RXV SRXYH] DUUrWHU OH IRXU DYDQW O·pFKpDQFH HQ
SUHVVDQW OD WRXFKH 2 

/H IRXU
$ 5DLQXUHV GH JXLGDJH GH SODTXH j SkWLVVHULH
% &RUSV GH FKDXIIH LQIpULHXU
& &RUSV GH FKDXIIH GX JULO
' &RUSV GH FKDXIIH VXSpULHXU
& ' *ULO j JUDQGH VXUIDFH
( + eFODLUDJH GX IRXU
) )LOWUH j JUDLVVH GH YLDQGH
* 9HQWLODWLRQ GX IRXU
- 5pFLSLHQW UpIOpFKLVVDQW
*XLGHV GH SODTXHV UDLQXUHV
$FFHVVRLUHV GX IRXU
$ SDUW OHV DFFHVVRLUHV OLYUpV Q·XWLOLVH] TXH GHV
SODWV HW GHV PRXOHV GH FXLVVRQ UpVLVWDQW j OD
WHPSpUDWXUH pOHYpH 3UHQH] JDUGH DX[ UHFRP
PDQGDWLRQV GX IRXUQLVVHXU
/H IRXU HVW pTXLSp GHV DFFHVVRLUHV VXLYDQWV
3ODTXHV j FXLUH
5{WLVVRLUH SRXU FXLUHU{WLUJULOOHU
)LOWUH j JUDLVVH GH YLDQGH
5pFLSLHQW UpIOpFKLVVDQW
%URFKH GH JULO DYHF SRLJQpH
6RQGH j YLDQGH
)LOWUH j JUDLVVH GH YLDQGH
&H ILOWUH SURWqJH O·LQWpULHXU GX IRXU FRQWUH O·HQFUDVVH
PHQW WURS UDSLGH
/·LQWURGXLUH SRXU WRXWH RSpUDWLRQ j DLU FKDXGDLU
WRXUQDQW DLQVL TXH SRXU OH WXUERJULO
(QOHYHU FH ILOWUH SRXU FXLUH VLQRQ OH WHPSV GH FXLVVRQ
HVW j DOORQJHU
*XLGHV GH SODTXHV
/H IRXU HVW PXQL GH JUDGLQV FRQWHQDQW UDLQXUHV GH
KDXWHXU GLIIpUHQWH &HV KDXWHXUV VRQW QXPpURWpHV
GDQV XQH WDEOH DOODQW GH j  VHORQ O·pFKHOOH VXLYDQWH
OH SOXV EDV OH SOXV KDXW
(QILOH] OD SODTXH RX OH U{WL HQWUH OHV GHX[ WLJHV
GH JXLGDJH FH TXL IDFLOLWH O·HQWUpH HW OD VRUWLH
HW DVVXUH OH PDLQWLHQ SHQGDQW OD FXLVVRQ
$
(
$
*
'
&
%
+
)
-
3RVLWLRQ GH VWRS
(WULHU GH VXVSHQVLRQ

$SSOLFDWLRQV GHV IRQFWLRQV GX IRXU
&KDXIIDJH VXSpULHXU HW LQIpULHXU
/H FKDXIIDJH VLPXOWDQp HQ KDXW HW HQ EDV FRQVWLWXH OH
IRQFWLRQQHPHQW QRUPDO GX IRXU /HV FRUSV GH FKDXIIH
VLWXpV DX SODQFKHU HW DX SODIRQG GH O·HQFHLQWH FKDXI
IDQWH WUDQVPHWWHQW OHXU FKDOHXU DX[ GHQUpHV j FXLUH /D
WHPSpUDWXUH SHXW rWUH UpJOpH HQWUH  HW  &
/H U{WLVVDJH HW OD FXLVVRQ SDU FKDXIIDJH HQ KDXW HW HQ
EDV QH VRQW SRVVLEOHV TXH VXU XQ VHXO QLYHDX
PHWWUH OHV JkWHDX[ SODWV HW OD SkWLVVHULH VXU OD SOD
TXH DX[ QLYHDX[ RX
PHWWUH OHV FDNHV OHV NRXJORIV RX OHV ELVFXLWV HQ
IRUPH GH EORF DX QLYHDX 
&KDOHXU WRXUQDQWH
/H IRXU HQWLHU HVW FKDXIIp SDU O·DLU FKDXG TXL FLUFXOH LQ
WHQVLYHPHQW JUkFH j XQ YHQWLODWHXU VLWXp GDQV OD SDURL
DUULqUH /D WHPSpUDWXUH SHXW rWUH UpJOpH HQWUH  HW
&
/D IRQFWLRQ G·DLU FKDXG SHUPHW GH WUDQVPHWWUH SOXV UD
SLGHPHQW TXH GDQV ODPpWKRGH FRQYHQWLRQQHOOH OD FKD
OHXU j O·DOLPHQW j U{WLU /D WHPSpUDWXUH SHXW rWUH DLQVL
UpGXLWH G·HQYLURQ & SDU UDSSRUW j OD UHFHWWH SRXU OH
FKDXIIDJH QRUPDO HQ KDXW HW HQ EDV
6HORQ O·DOLPHQW j FXLUH RX j U{WLU RQ SHXW XWLOLVHU MXVTX·j
WURLV QLYHDX[ GLIIpUHQWV
1RXV YRXV FRQVHLOORQV OHV FRPELQDLVRQV VXLYDQWHV
SODTXH pFKHORQ RX
SODTXHV pFKHORQV HW
SODTXHV pFKHORQV  HW
jPRXOHVKDXWV O·XQ j F{Wp GH O·DXWUH
pFKHORQ
PRXOH EDV pFKHORQ RX
PRXOHV EDV pFKHORQV HW
*DPPH SRXU SL]]D
/D IRQFWLRQ SL]]D HVW XWLOLVpH GH SUpIpUHQFH SRXU FXLUH
OHV JkWHDX[ QH FRQWHQDQW TXH SHX RX SDV GH VXFUH WHOV
TXH OHV SL]]DV OHV JkWHDX[ DX[ IUXLWV RX DX FpUp OHV
TXLFKHV RX OHV UDPHTXLQV
&HWWH JDPPH DOOLH OD IRQFWLRQ G·DLU WRXUQDQW j FHOOH GX
FKDXIIDJH LQIpULHXU VHXOHPHQW
/D FKDOHXU UD\RQQpH SDU OH FRUSV GH FKDXIIH LQIpULHXU
SURYRTXH OD IRUPDWLRQ G·XQH FURWH VXIILVDPPHQW Up
VLVWDQWH DX QLYHDX  FH TXL pYLWH OH UDPROOLVVHPHQW GH
OD SkWH 2Q SHXW pJDOHPHQW XWLOLVHU OHV GHX[ pFKHORQV
VXSpULHXUV SRXU FXLUH RX SRXU U{WLU VDQV TXH OD FKDOHXU
FLUFXODQWH V·HQ WURXYH PRGLILpH

*ULOODGHV
/D JULOODGH V·RSqUH JpQpUDOHPHQW HQ IHUPDQW OD
SRUWH GX IRXU 1H ODLVVH] FHSHQGDQW SDV YRWUH
JULO VDQV VXUYHLOODQFH
/D FKDOHXU SURGXLWH SDU OHV FRUSV GH FKDXIIH UD\RQQH
FRQWUH OH SODIRQG GX IRXU HW DWWHLQW OD SLqFH j U{WLU TXL
HVW SODFpH HQ GHVVRXV /HV LQGLFDWLRQV FRQFHUQDQW OD
KDXWHXU RSWLPDOH GH FHOOHFL VH WURXYHQW GDQV OD WDEOH
GH JULOODGH /H SUpFKDXIIDJH HVW LQXWLOH
3RXU JULOOHU LO VXIILW GH SRVLWLRQQHU OHV VpOHFWHXUV GH
IRQFWLRQ HW GH WHPSpUDWXUH FRUUHVSRQGDQWV
/H FKRL[ GH OD IRQFWLRQ GpSHQG GH OD TXDOLWp GH OD
TXDQWLWp HW GH OD KDXWHXU GH OD YLDQGH j JULOOHU
/D WHPSpUDWXUH GRLW rWUH DGDSWpH DX W\SH GH YLDQGH
FDU OH WKHUPRVWDW GX IRXU DVVXUH VRQ VHUYLFH HW PDLQ
WLHQW OD WHPSpUDWXUH j O·LQWpULHXU GX GRPDLQH DVVLJQp
FRQIRUPpPHQW DX[ YDOHXUV GH OD WDEOH
*ULO j LQIUDURXJH
3RXU GH SHWLWHV TXDQWLWpV GH JULOODGHV GH WUDQFKHV SOD
WHV DLQVL TXH SRXU OHV GHPLSRXOHWV OH JULO j LQIUDURXJH
HVW SDUWLFXOLqUHPHQW ELHQ LQGLTXp /H GRPDLQH GH WHP
SpUDWXUH VH VLWXH HQWUH  HW  &
*ULOjJUDQGHVXUIDFH
&HWWH IRQFWLRQ SHUPHW GH JULOOHU GHV WUDQFKHV SODWHV RX
GHV GHPLSRXOHWV VXU WRXWH OD VXUIDFH GH OD SODTXH /D
FRQMRQFWLRQ GX JULO j LQIUDURXJH HW GX FKDXIIDJH VXSp
ULHXU SHUPHW GH PDLQWHQLU XQH WHPSpUDWXUH UpJODEOH
HQWUH  HW &
/HVGHX[ IRQFWLRQVGHJULO j JUDQGHHWj SHWLWHVXU
IDFH VRQW LGpDOHV SRXU OHV WUDQFKHV SODWHV WHOOHV TXH
OHV VWHDNV OHV F{WHOHWWHV OHV SHWLWHV VDXFLVVHV OH
SRLVVRQ RX DXWUHV 2Q SHXW pJDOHPHQW IDLUH GHV WRDVWV
EUXQLU GX PDVVHSDLQ RX GH OD JODFH UpDOLVHU XQH FUqPH
EUOpH JUDWLQHU XQ VRXIIOp RX EUXQLU XQ JUDWLQ /D FKD
OHXU UD\RQQpH SDU OH JULO Q·pWDQW GHVWLQpH TX·j EUXQLU OD
VXUIDFH HW OD UHQGUH FURXVWLOODQWH LO QH IDXW O·XWLOLVHU
TX·HQ ILQ GH FXLVVRQ
*OLVVH] OHV DOLPHQWV j JULOOHU j O·pFKHORQ RX VHORQ
O·pSDLVVHXU /D GLVWDQFH HQWUH OHV DOLPHQWV HW OH FRUSV
GH FKDXIIH SHXW YDULHU YHUV OH KDXW RX YHUV OH EDV VHORQ
ODFRXUEXUHGHODYRWHGXJULO
6L OHV DOLPHQWV j JULOOHU VRQW JUDV LO YDXW PLHX[ OHV pORL
JQHU GX FRUSV GH FKDXIIH
,O IDXW JOLVVHU OD SODTXH j JkWHDX[ GDQV OHV JXLGHV DX
QLYHDX RX SRXU UpFXSpUHU OH MXV HW pYLWHU O·HQFUDVVH
PHQW GX IRXU
6L YRXV GHYH] HIIHFWXHU SOXVLHXUV JULOODGHV FRQVpFXWL
YHV LO IDXW QHWWR\HU OD SODTXH DSUqV FKDFXQH G·HOOHV

7XUERJULO
/D IRQFWLRQ WXUERJULO HVW LQWpUHVVDQWH SRXU U{WLU OHV JURV
PRUFHDX[ GH YLDQGH OHV JLJRWV OD YRODLOOH HWF 6pOHF
WLRQQH] OD IRQFWLRQ WXUERJULO HW XQH WHPSpUDWXUH GH 
j &
/H JULO j LQIUDURXJH WUDYDLOOH DYHF OH YHQWLODWHXU SRXU Up
SDUWLU XQLIRUPpPHQW OD FKDOHXU 1RQ VHXOHPHQW OD VXU
IDFH VXSpULHXUH PDLV DXVVL WRXV OHV F{WpV VRQW GRUpV
XQLIRUPpPHQW
/HV SLqFHV GH YLDQGH GH JUDQGH KDXWHXU OHV U{WLV URX
OpV OHV FDUUpV GH SRUF OHV MDUUHWV RX OD YRODLOOH DFTXLq
UHQW XQH VXUIDFH ELHQ GRUpH HW FURXVWLOODQWH DORUV TXH
O·LQWpULHXU UHVWH WHQGUH HW MXWHX[
&HWWH PpWKRGH GH FXLVVRQ SHXW pJDOHPHQW V·DSSOLTXHU
DX[ JUDWLQV HW DX[ VRXIIOpV
*OLVVH] OD SODTXH j JkWHDX[ GDQV OHV JOLVVLqUHV j
O·pFKHORQ RX HQ SRVDQW OD JULOOH VXSSRUWDQW O·DOLPHQW
j U{WLU LPPpGLDWHPHQW GHVVXV DLQVL TXH OH PRQWUH OD
ILJXUH FLFRQWUH
*ULOOHU DYHF OD EURFKH WRXU
QDQWH
&H PRGH GH U{WLVVDJH DOOLH OHV IRQFWLRQV GH JULO j LQIUD
URXJH HW GH JULO j JUDQGH VXUIDFH DYHF XQ PRWHXU pOHF
WULTXH IDLVDQW WRXUQHU OD EURFKH
/H VXSSRUW SLYRWDQW GH OD EURFKH V·LQVWDOOH GDQV OHV
UDLOV GH OD SDUWLH GURLWH DX QLYHDX HW VHUW GH SDOLHU
DYDQW SRXU OD URWDWLRQ GH OD WLJH
/H JLJRW OD YRODLOOH RX WRXW DXWUH DOLPHQW HVW HQILOp VXU
OD WLJH GH OD EURFKH HW UHWHQX SDU GHX[ DJUDIHV
/D WLJH GH OD EURFKH HVW HQILOpH GDQV OH FDUUp G·HQWUDv
QHPHQW VLWXp j JDXFKH GDQV OD SDURL DUULqUH SXLV SRVp
VXU OH VXSSRUW DYDQW
/D SLqFH j U{WLU YD DORUV WRXUQHU OHQWHPHQW DXGHVVRXV
GHV FRUSV GH FKDXIIH
*OLVVH] OD SODTXH j JkWHDX[ GDQV OHV JOLVVLqUHV j
O·pFKHORQ RX SRXU UpFXSpUHU OH MXV
$FFURFKHU OH VXSSRUW SRXU
EURFKH WRXUQDQWH DX QLYHDX
)LFKHU OD WLJH GH OD EURFKH WRXU
QDQWH GDQV OH FDUUp G"HQWUDvQH
PHQW GDQV OD SDURL DUULqUH 
 HW SRVHU OH JDOHW VXU OH VXSSRUW DYDQW
  • Page 1 1
  • Page 2 2
  • Page 3 3
  • Page 4 4
  • Page 5 5
  • Page 6 6
  • Page 7 7
  • Page 8 8
  • Page 9 9
  • Page 10 10
  • Page 11 11
  • Page 12 12
  • Page 13 13
  • Page 14 14
  • Page 15 15
  • Page 16 16
  • Page 17 17
  • Page 18 18
  • Page 19 19
  • Page 20 20
  • Page 21 21
  • Page 22 22
  • Page 23 23
  • Page 24 24
  • Page 25 25
  • Page 26 26
  • Page 27 27
  • Page 28 28
  • Page 29 29
  • Page 30 30
  • Page 31 31
  • Page 32 32
  • Page 33 33
  • Page 34 34
  • Page 35 35
  • Page 36 36
  • Page 37 37
  • Page 38 38

Therma BO D/60.1 PA Manuel utilisateur

Taper
Manuel utilisateur