910
Power down and remove all power from
the Q30. Unscrew and open back cover.
Gently press and slide SIM or Micro SD
door toward outer edge of terminal and
open hinged door. Seat card with gold
connectors down into slot, aligning with
opening. Gently press and slide door
toward center of terminal to lock door
closed. Close Q30 back cover and
tighten back cover screw.
Audio JackAudio Jack
WARNING:
Power down the terminal before installing SIM cards or Micro SD
cards. If the terminal is still powered on during an attempted SIM
or SD card installation or removal, both the terminal and the card
can be damaged irreparably.
Audio Jack is an optional configuration for the terminal, it may be
not support on actual product received.
If required, a visually disabled person can connect a headphone
to the terminal for audio prompting if the terminal application
supports this using the 3.5mm output audio jack.
Terminal Location
11
Terminal Location
Insert metal stand prongs into three
stand slots on underside of terminal.
Slide terminal firmly into place on stand.
Stand Installation
12
Stand Installation
Do not use industrial strength or abrasive cleaner as it may damage
or scratch the screen.
• Do not immerse device in water (or liquid).
• Do not spray water or cleaner into EMV Card Reader or ports.
• To clean screen, apply distilled water or mild glass cleaner onto
a soft, lint-free cloth and gently wipe terminal screen.
• To clean terminal, apply distilled water or plastic-safe cleaner
onto a soft, lint-free cloth and gently wipe terminal.
Attach 2x7P Connector
Attach 2x7P Connector
4
To connect 2x7P end of cable:
1. Loosen the screw on the underside of
the Q30 using a Philips head screwdriver.
2. Open the back cover.
3. Place the 2x7P end of the provided
communication cable over its port, but do
not push into place.
4. Align rubber sliding pull restraint so that
it seats into its notch on the Q30.
5. Firmly press the 2x7P end of the cable
into the port.
6. Close the back cover and tighten the
screw, ensuring the gasket is properly
seated in the opening.
DO NOT connect the other end to the AC power source until all
the other cables are connected first. Plugging in the AC power
cord to the power source before the other cables are installed
may result in damage to the terminal or connected devices.
WARNING:
Power Connections
Power Connections
5
Power can be supplied to the Q30 by connecting the AC power
adapter to the data cable, as in the case of RS232 or USB
configurations, or via a powered USB cable (12V Powered USB)
where the connected POS terminal provides the power.
The Q30 supports the following types of communications:
• RS232
• High Speed Ethernet
• USB 2.0
• Powered USB
• Bluetooth BLE 4.0 + Wi-Fi (optional)
Terminal Communications
Terminal Communications
6
SIM and Micro SD Card Installation
8
SIM and Micro SD Card Installation
To install a SIM and/or Micro SD card:
Reset Button
9
Reset Button
To reset the terminal, press and hold
the reset button for 4-6 seconds. using
a pen or similar item. An example of
when this may be used is when you are
performing a download via USB stick.
Locate the terminal on a counter top, desktop, or table top. It is
recommended to keep the terminal away from direct sunlight,
excessive dust, moisture, and heat. Avoid locating the terminal
near electrical devices that might introduce interference such as
microwave ovens and blow dryers.
Cleaning the Device
13
Cleaning the Device
WARNING:
Caution: Changes or modifications not expressly approved by
PAX Technology could void the user’s authority to operate the
equipment. In a domestic environment, this product may cause
radio interference in which case the user may be required to take
adequate measures.
Certifications
14
Certifications
The Q30 passed the following certifications:
• PCI PTS 5.x, SRED
• EMV L1 & L2
• EMV CL L1
• Mastercard PayPass
• American Express Expresspay
• Discover D-PAS
• Visa payWave
• JCB J/Speedy
• Interac Flash
• FCC
• IC
• CE
• UL
• RoHS
10
CAUTION: If the privacy shield is not installed, you must use
PCI-approved alternative methods to protect PIN entry privacy.
Privacy Shield Installation
Privacy Shield Installation
7
To install the non-removable privacy shield, insert tabs to left and
right of keypad and snap shield firmly in place.
Privacy shield