Eaton 9PXEBM360SP Installation and User Manual

ENGLISH

9PX8KSP

9PX10KSP

9PXEBM360SP

Installation

and user manual

Service and support:

Call your local service representative

614-00205-01_EN

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SAVE THESE INSTRUCTIONS. This manual contains important instructions

that should be followed during installation and maintenance of the UPS and batteries.

The 9PX models that are covered in this manual are intended for installation

in an environment within 32 to 104°F / 0 to 40°C, free of conductive contaminant.

This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against

harmful interference when the equipment is operated in a commercial environment. This equipment

generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance

with the instruction manual, may cause harmful interference to radio communications. Operation of

this equipment in a residential area is likely to cause harmful interference in which case the user will

be required to correct the interference at his own expense.

Certication standards

• Safety: UL 1778 4

th

CAN/CSA C22.2 No 107.3-05, Ed.2.

• EMC: IEC/EN 62040-1 / Ed.1: 2008

IEC/EN 62040-2 / Ed.2: 2006.

FCC part 15 Class A.

• Performance: IEC/EN 62040-3 / Ed.2.0: 2011.

• IEC 61000-4-2 (ESD): level 3.

• IEC61000-4-3(Radiatedeld):level3.

• IEC 61000-4-4 (EFT): level 4.

• IEC 61000-4-5 (Fast transients): level 4.

• IEC61000-4-6(Electromagneticeld):level3.

• IEC61000-4-8(Conductedmagneticeld):level4.

Special symbols

The following are examples of symbols used on the UPS or accessories to alert you to important

information:

RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of electric shock symbol.

Important instructions that must always be followed.

Do not discard the UPS or the UPS batteries in the trash.

This product contains sealed lead acid batteries and must be disposed as it's explain in this manual.

For more information, contact your local recycling/reuse or hazardous waste center.

This symbol indicates that you should not discard waste electrical or electronic equipment (WEEE)

in the trash. For proper disposal, contact your local recycling/reuse or hazardous waste center.

Information, advice, help.

Refer to the user manual of UPS accessories.

SAFETY INSTRUCTIONS

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SAFETY INSTRUCTIONS

Safety of persons

• RISK OF VOLTAGE BACKFEED. The system has its own power source (the battery). Isolate the UPS

and check for hazardous voltage upstream and downstream during lockout-tagout operation.

Terminal blocks may be energized even if the system is disconnected from the AC power source.

• Dangerous voltage levels are present within the system. It should be opened exclusively by

qualiedservicepersonnel.

• The system has its own power source (the battery). Consequently, the power outlets may be

energized even if the systems is disconnected from the AC power source. Dangerous voltage levels

arepresentwithinthesystem.Itshouldbeopenedexclusivelybyqualiedservicepersonnel.

• The system must be properly grounded.

• The battery supplied with the system contains small amounts of toxic materials.

To avoid accidents, the directives listed below must be observed:

- Servicing of batteries should be performed or supervised by personnel knowledgeable about

batteries and the required precautions.

- When replacing batteries, replace with the same type and number of batteries or battery packs.

-Donotdisposeofbatteriesinare.Thebatteriesmayexplode.

- Batteries constitute a danger (electrical shock, burns). The short-circuit current may be very high.

• Precautions must be taken for all handling:

- Wear rubber gloves and boots.

- Do not lay tools or metal parts on top of batteries.

- Disconnect charging source prior to connecting or disconnecting battery terminals.

- Determine if battery is inadvertently grounded. If inadvertently grounded, remove source from

ground. Contact with any part of a grounded battery can result in electrical shock. The likelihood

of such shock can be reduced if such grounds are removed during installation and maintenance

(applicable to equipment and remote battery supplies not having a grounded supply circuit).

Product safety

• The UPS connection instructions and operation described in the manual must be followed in

the indicated order.

• CAUTION-Toreducetheriskofre,theunitconnectsonlytoacircuitprovidedwithbranchcircuit

overcurrent protection with:

- 60A rating, for 8kVA models,

- 60A rating, for 10kVA models,

in accordance with the National Electric Code, ANSI/NFPA 70.

The upstream circuit breaker must be easily accessible. The unit can be disconnected from AC

power source by opening this circuit breaker.

• A means of disconnection and overcurrent protection devices shall be provided by others for

permanently connected AC input/output circuits.

• Check that the indications on the rating plate correspond to your AC powered system and

to the actual electrical consumption of all the equipment to be connected to the system.

• For PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near the equipment and shall

be easily accessible

• Never install the system near liquids or in an excessively damp environment.

• Never let a foreign body penetrate inside the system.

• Never block the ventilation grates of the system.

• Never expose the system to direct sunlight or source of heat.

• If the system must be stored prior to installation, storage must be in a dry place.

• The admissible storage temperature range is 32 to 104°F / 0 to 40ºC.

• The system is not for use in a computer room AS DEFINED IN the standard for the Protection

of Information Technology Equipment, ANSI/NFPA 75.

Contact Eaton resellers to order a special battery kit, if needed to meet the ANSI/NFPA 75

requirement.

For Model 9PX8KSP, Disconnection Device - CAUTION - A disconnect switch shall be provided by

othersforACoutputcircuit.Toreducetheriskofre,connectonlytoacircuitprovidedwithbranch

circuit overcurrent protection for 40 amperes rating in accordance with the National Electric Code.

ANSI/NFPA 70.

For Model 9PX10KSP, Disconnection Device - CAUTION - A disconnect switch shall be provided by

othersforACoutputcircuit.Toreducetheriskofre,connectonlytoacircuitprovidedwithbranch

circuit overcurrent protection for 45 amperes rating in accordance with the National Electric Code.

ANSI/NFPA 70.

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SAFETY INSTRUCTIONS

Special precautions

• The unit is heavy: wear safety shoes and use vacuum lifter preferentially for handling operations.

• All handling operations will require at least two people (unpacking, lifting, installation in rack

system).

• For EBM, straps are provided only for unpacking manually the unit from the carton; don’t use the

straps to carry the unit around. The unit can slip from the straps during handling (risk of injury and

product damage):

- keep 12in / 30cm minimum distance between the straps

- lift the unit carefully and keep it at low height

- keep the unit horizontal during unpacking.

• Before and after the installation, if the UPS remains de-energized for a long period, the UPS must be

energized for a period of 24 hours, at least once every 6 months (for a normal storage temperature

less than 77°F (25°C)). This charges the battery, thus avoiding possible irreversible damage.

• During the replacement of the Battery Module, it is imperative to use the same type and number of

element as the original Battery Module provided with the UPS to maintain an identical level of

performance and safety. In case of doubt, don’t hesitate to contact your EATON representative.

• All repairs and service should be performed by AUTHORIZED SERVICE PERSONNEL ONLY.

There are NO USER SERVICEABLE PARTS inside the UPS.

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Contents

1. Introduction ....................................................................................... 6

1.1 Environmental protection ...............................................................................................6

2. Presentation ...................................................................................... 8

2.1 Weights and dimensions ...............................................................................................8

2.2 Rear panel layout ...........................................................................................................9

2.3 Accessories (optional) ....................................................................................................9

3. Installation for 9PX 8K SP and 9PX 10K SP .................................. 10

3.1 Inspecting the equipment ........................................................................................... 10

3.2 Unpacking the cabinet ................................................................................................. 10

3.3 Checking the accessory kit (9PX 8K SP/9PX 10K SP) .................................................. 11

3.4 Tower installation ......................................................................................................... 12

3.5 Rack installation .......................................................................................................... 13

3.6 Connecting the internal battery ................................................................................... 14

4. Installation for EBM(s) ................................................................... 15

4.1 Inspecting the equipment ........................................................................................... 15

4.2 Unpacking the cabinet ................................................................................................. 15

4.3 Checking the accessory kit .......................................................................................... 16

4.4 Prepare installation ...................................................................................................... 17

4.5 Tower installation .........................................................................................................18

4.6 Rack installation .......................................................................................................... 19

4.7 Connecting the EBM(s) ...............................................................................................20

4.8 Connecting other accessories ....................................................................................20

5. Power cables connection ............................................................... 21

5.1 Installation requirements .............................................................................................21

5.2 Access to terminal blocks ............................................................................................22

5.3 Hardwired Input/Output connection ............................................................................22

6. HMI and settings ............................................................................ 23

6.1 Control panel ................................................................................................................23

6.2 LCD description ...........................................................................................................24

6.3 Display functions .........................................................................................................25

6.4 User settings ...............................................................................................................25

7. Operation ......................................................................................... 27

7.1 UPS startup and shutdown ..........................................................................................27

7.2 Operating modes .........................................................................................................28

7.3 Transferring the UPS between modes ......................................................................... 29

7.4 Conguring Bypass settings ........................................................................................29

7.5 Conguring battery settings ........................................................................................29

7.6 Retrieving the Event log ...............................................................................................30

7.7 Retrieving the Fault log ................................................................................................30

8. Communication .............................................................................. 31

8.1 Communication ports ..................................................................................................31

8.2 Eaton Intelligent Power Software suite .......................................................................34

9. UPS maintenance ........................................................................... 35

9.1 Equipment care ............................................................................................................35

9.2 Storing the equipment .................................................................................................35

9.3 When to replace batteries ...........................................................................................35

9.4 Replacing batteries ......................................................................................................36

9.5 Replacing the UPS equipped with a Maintenance Bypass (BPE20MBB1A) ................ 39

9.6 Recycling the used equipment ....................................................................................39

10. Troubleshooting ............................................................................. 40

10.1 Typical alarms and faults ..............................................................................................40

10.2 Silencing the alarm ......................................................................................................42

10.3 Service and support .....................................................................................................42

11. Specications ................................................................................ 43

11.1 Model specications .................................................................................................... 43

12. Glossary ......................................................................................... 47

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1. Introduction

Thank you for selecting an EATON product to protect your electrical equipment.

The 9PX range has been designed with the utmost care.

We recommend that you take the time to read this manual to take full advantage of the many features

of your UPS (Uninterruptible Power System).

Before installing your 9PX, please read the booklet presenting the safety instructions.

Then follow the indications in this manual.

To discover the entire range of EATON products and the options available for the 9PX range,

we invite you to visit our web site at powerquality.eaton.com or contact your EATON representative.

1.1 Environmental protection

EATON has implemented an environmental-protection policy.

Products are developed according to an eco-design approach.

Substances

This product does not contain CFCs, HCFCs or asbestos.

Packing

To improve waste treatment and facilitate recycling, separate the various packing components.

• The cardboard we use comprises over 50% of recycled cardboard.

• Sacks and bags are made of polyethylene.

• Packingmaterialsarerecyclableandbeartheappropriateidenticationsymbol

Materials Abbreviations

Number in

the symbols

Polyethylene terephthalat PET 01

High-density polyethylene HDPE 02

Polyvinyl chloride PVC 03

Low-density polyethylene LDPE 04

Polypropylene PP 05

Polystyrene PS 06

Follow all local regulations for the disposal of packing materials.

End of life

EATON will process products at the end of their service life in compliance with local regulations.

EATON works with companies in charge of collecting and eliminating our products at the end of

their service life.

Product

The product is made up of recyclable materials.

Dismantling and destruction must take place in compliance with all local regulations concerning waste.

At the end of its service life, the product must be transported to a processing center for electrical and

electronic waste.

Battery

The product contains lead-acid batteries that must be processed according to applicable local regulations

concerning batteries.

The battery may be removed to comply with regulations and in view of correct disposal.

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1. Introduction

The Eaton® 9PX uninterruptible power system (UPS) protects your sensitive electronic equipment from

the most common power problems, including power failures, power sags, power surges, brownouts, line

noise, high voltage spikes, frequency variations, switching transients, and harmonic distortion.

Power outages can occur when you least expect it and power quality can be erratic. These power problems

have the potential to corrupt critical data, destroy unsaved work sessions, and damage hardware - causing

hours of lost productivity and expensive repairs.

With the Eaton 9PX, you can safely eliminate the effects of power disturbances and guard the integrity

of your equipment. Providing outstanding performance and reliability, the Eaton 9PX’s unique benefits

include:

• True online double-conversion technology with high power density, utility frequency independence,

and generator compatibility.

• ABM® technology that uses advanced battery management to increase battery service life,

optimize recharge time, and provide a warning before the end of useful battery life.

• Selectable High Efficiency mode of operation.

• Standard communication options: Network-MS card (Web/SNMP), one RS-232 communication

port, one USB communication port, and relay output contacts.

• Optional connectivity cards with enhanced communication capabilities (Modbus-MS, Relay-MS).

• Extended runtime with up to four Extended Battery Modules (EBMs) per UPS.

• Firmware that is easily upgradable without a service call.

• Remote On/Off control through Remote On/Off (ROO) and Remote Power Off (RPO) ports.

• Backed by worldwide agency approvals.

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2. Presentation

2.1 Weights and dimensions

9PX 8K SP / 9PX 10K SP

Tower installation Rack installation

Description Weights

(lb/kg)

Dimensions H x W x D

(inch/mm)

9PX8KSP 225 / 102 10.3 x 17.4 x 29.4 / 262 x 440 x 745

9PX10KSP 225 / 102 10.3 x 17.4 x 29.4 / 262 x 440 x 745

9PX EBM 360SP

Tower installation Rack installation

Description Weights

(lb/kg)

Dimensions H x W x D

(inch/mm)

9PXEBM360SP 163.2 / 74 5.2 x 17.4 x 25.4 / 130 x 440 x 645

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2. Presentation

2.2 Rear panel layout

9PX 8K SP / 9PX 10K SP

1

RS232 communication port

2

USB communication port

3

Dry (relay) contacts communication

port

4

Connector for MBP and ROO (Remote

On/Off) control

5

Connectors for automatic recognition

of battery module

6

Connector for RPO (Remote Power Off)

control

7

Slot for optional communication card

8

Connector for battery module

9

Input/Output terminal blocks

10

(1) L6-30R outlet

11

(2) L14-30R outlets

9PX EBM 360SP

(Extended Battery Module of the 9PX 8K SP and 9PX 10K SP)

12

Connectors for battery modules

(to the UPS or to the other battery

modules)

13

Connectors for automatic recognition

of battery modules

2.3 Accessories (optional)

Part number Description

9PXEBM360SP Extended Battery Module

Modbus-MS Modbus and network card

Relay-MS Relay card

BPE20MBB1A External maintenance Bypass for 9PX8KSP and 9PX10KSP

BINTSYS Battery Integration System

EBMCBL360 6 feet cable for 9PXEBM360SP

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3. Installation for 9PX 8K SP and 9PX 10K SP

3.1 Inspecting the equipment

If any equipment has been damaged during shipment, keep the shipping cartons and packing materials

forthecarrierorplaceofpurchaseandleaclaimforshippingdamage.Ifyoudiscoverdamageafter

acceptance,leaclaimforconcealeddamage.

Toleaclaimforshippingdamageorconcealeddamage:

1. File with the carrier within 15 days of receipt of the equipment;

2. Send a copy of the damage claim within 15 days to your service representative.

Check the battery recharge date on the shipping carton label. If the date has passed and the

batteries were never recharged, do not use the UPS. Contact your service representative.

3.2 Unpacking the cabinet

• Unpacking the cabinet in a low-temperature environment may cause condensation to occur in and

on the cabinet. Do not install the cabinet until the inside and outside of the cabinet are absolutely

dry (hazard of electric shock).

• The cabinet is heavy (see "Weights and dimensions" on page 43). Follow Special precautions

provided on page 4 and on the carton.

Unpack the equipment and remove all the packing materials and shipping carton.

Note: Do not lift the UPS from the front panel.

Unpacking UPS.

Discard or recycle the packaging in a responsible manner, or store it for future use.

Placethecabinetinaprotectedareathathasadequateairowandisfreeofhumidity,ammablegas,and

corrosion.

Packing materials must be disposed of in compliance with all local regulations concerning waste.

Recycling symbols are printed on the packing materials to facilitate sorting.

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3.3 Checking the accessory kit (9PX 8K SP/9PX 10K SP)

• Verify that the following additional items are included with the UPS:

1

User manual

2

Safety instructions

3

Warranty sheet

4

Software CD-ROM

5

RS232 communication cable

6

USB communication cable

7

Network-MS communication card

8

Rack kit for 19-inch enclosures

9

Screwdriver

10

2 x internal battery pack

3. Installation for 9PX 8K SP and 9PX 10K SP

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3. Installation for 9PX 8K SP and 9PX 10K SP

3.4 Tower installation

If you ordered other UPS accessories, refer to specific user manuals to check the tower installation

with the UPS.

To install the cabinet:

1. Place the UPS on a flat, stable surface in its final location.

2. Always keep 150 mm of free space behind the UPS rear panel.

3. If installing additional cabinets, place them next to the UPS in their final location.

4. Install mounting brackets to attach the EBM to UPS module (if EBM is present).

• Adjustment of the orientation of the LCD

panel and of the logo.

• Adjustment of the angle of vision of the LCD

panel.

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3. Installation for 9PX 8K SP and 9PX 10K SP

3.5 Rack installation

• Rack mounting of UPS and accessory modules.

Follow steps 1 to 4 for module mounting on the rails.

The rails and necessary hardware are supplied by EATON.

If you ordered other UPS accessories, refer to specific user manuals to check the rack installation

with the UPS.

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3. Installation for 9PX 8K SP and 9PX 10K SP

3.6 Connecting the internal battery

Do not make unauthorized changes to the UPS; otherwise, damage may occur to your equipment

and void your warranty. Do not connect the UPS to utility until installation is completed.

This step requires two service personnel, the UPS and internal battery are heavy.

Description Weights (lb/kg)

9PX 8K SP/9PX 10K SP without internal battery 91 / 41

9PX 8K SP/9PX 10K SP internal battery 67.3 / 30.5

• Mount the UPS on rack.

• Remove the center cover of the front panel.

• Remove the four screws to open the front panel.

• Remove the three screws to pull out the metal protection cover of the battery.

• Put the battery pack, screw back the metal protection cover, connect the battery and put back the

front panel, then clip the center cover.

Battery connectors may be coupled

to either battery pack.

A small amount of arcing may occur when connecting the internal batteries. This is normal and will

not harm personnel. Connect the cables quickly and firmly.

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4. Installation for EBM(s)

4.1 Inspecting the equipment

If any equipment has been damaged during shipment, keep the shipping cartons and packing materials

forthecarrierorplaceofpurchaseandleaclaimforshippingdamage.Ifyoudiscoverdamageafter

acceptance,leaclaimforconcealeddamage.

Toleaclaimforshippingdamageorconcealeddamage:

1. File with the carrier within 15 days of receipt of the equipment;

2. Send a copy of the damage claim within 15 days to your service representative.

Check the battery recharge date on the shipping carton label. If the date has passed and the

batteries were never recharged, do not use the EBM. Contact your service representative.

4.2 Unpacking the cabinet

• Unpacking the cabinet in a low-temperature environment may cause condensation to occur in and

on the cabinet. Do not install the cabinet until the inside and outside of the cabinet are absolutely

dry (hazard of electric shock).

• The cabinet is heavy (see "Weights and dimensions" on page 43). Follow Special precautions

provided on page 4 and on the carton.

Unpack the equipment and remove all the packing materials and shipping carton.

Note: Do not lift the EBM from the front panel.

Unpacking Extended Battery Module.

Discard or recycle the packaging in a responsible manner, or store it for future use.

Placethecabinetinaprotectedareathathasadequateairowandisfreeofhumidity,ammablegas,and

corrosion.

Packing materials must be disposed of in compliance with all local regulations concerning waste.

Recycling symbols are printed on the packing materials to facilitate sorting.

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4. Installation for EBM(s)

4.3 Checking the accessory kit

• If you ordered an optional Extended Battery Module (EBM), verify that the following additional

items are included with the EBM:

1

2 x Battery power cable, attached with

battery detection cable

2

Stabilizer bracket (4 screws included)

3

Rack kit for 19-inch enclosures

4

EBM Installation manual.

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4. Installation for EBM(s)

4.4 Prepare installation

If you ordered other UPS accessories, refer to specific user manuals to check the rack

installation with the UPS.

• Prepare EBM for rack mounting.

This step requires two service personnel.

The Extended Battery Module is very heavy.

Description Weights (lb/kg)

9PX EBM 360SP without internal battery 28.7 / 13

9PX EBM 360SP internal battery 67.3 / 30.5

To ease its rack mounting, you can remove the battery pack from the EBM as explained below.

• Remove the center cover of the front panel.

• Remove the four screws to open the front panel.

• Remove the three screws to pull out the metal protection cover of the battery.

• Pull out the plastic handle of the left and right battery packs, and slide the packs out slowly on to a

atandstablesurface.Usetwohandstosupportthebatterypacks.Setthemasideforreinstalling

after that the EBM is rack mounted.

• Mount the EBM on rack (see "Rack installation" on page 13 ).

• Put back the battery packs, screw back the metal protection cover and the front panel, then clip the

center cover.

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4. Installation for EBM(s)

4.5 Tower installation

If you ordered other UPS accessories, refer to specific user manuals to check the tower installation

with the UPS.

To install the cabinet:

1. Place the UPS on a flat, stable surface in its final location.

2. Always keep 150 mm of free space behind the UPS rear panel.

3. If installing additional cabinets, place them next to the UPS in their final location.

4. Install mounting brackets to attach the EBM to UPS module.

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4. Installation for EBM(s)

4.6 Rack installation

• Rack mounting of UPS and accessory modules.

Follow steps 1 to 4 for module mounting on the rails.

The rails and necessary hardware are supplied by EATON.

If you ordered other UPS accessories, refer to specific user manuals to check the rack installation

with the UPS.

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4. Installation for EBM(s)

4.7 Connecting the EBM(s)

A small amount of arcing may occur when connecting an EBM to the UPS. This is normal and

will not harm personnel. Insert the EBM cable into the UPS battery connector quickly and firmly.

1. Plug the EBM power cable(s) into the battery connector(s). Up to 4 EBMs may be connected

to the UPS.

2. Verify that the EBM connections are tight and that adequate bend radius and strain relief exist for each

cable.

3. Connect the battery detection cable(s) to the connector of the UPS and of the EBM(s).

4. Check that the battery circuit breaker is switched to the “I” position (On).

4.8 Connecting other accessories

If you ordered other UPS accessories, refer to specific user manuals to check the connection

to the UPS.

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