Jackson Grills 2018 Keystone Manuel utilisateur

1

For Models:

JKS400-LP (Liquid Propane)

JKS400-NG (Natural Gas)

JKS550-LP (Liquid Propane)

JKS550-NG (Natural Gas)

JKS700-LP (Liquid Propane)

JKS700-NG (Natural Gas)

OWNER’S MANUAL for Keystone Series

FIRE IT UP WITH JACKSON GRILLS. www.jacksongrills.com

Important Notice

Please read ALL safety notices on Pg. 2-3

before assembling or operating this grill.

Version: DEC18

2

!SAFETY WARNINGS!

IMPORTANT: Please read and understand all warnings and precautions before using your gas grill.

1 The installation of this appliance must conform with local codes or, in the absence of local codes, with the National Fuel

Gas Code, ANSI Z223.1/NFPA54, or the Natural Gas and Propane Installation Code, CSA B149.1

2 The installation of this appliance must be electrically grounded in accordance with local codes, or, in the absence of local

codes, with the National Electric Code, ANSI/NFPA 70, or the Canadian Electrical Code, CSA C22.1

3 This appliance is for outside use only, and shall not be installed or used in any home, building, garage, or any other

enclosed area.

4 This appliance shall not be installed in or on any boat or recreational vehicle.

5 Do not use this outdoor cooking gas appliance for any purposes other than intended. Not for commercial use.

6 Clearance to Combustibles must be maintained at all times, as specified in page 9 of this manual.

7 Always have a certified gas fitter install all Propane or Natural Gas fuel lines, Hose Quick Connect Boxes, Conversion

Kits, or any other gas related items.

8 This grill is set up from the factory for use with either Propane Gas (LP), or Natural Gas (NG). Please ENSURE that your

grill is correctly configured and labeled for the gas you intend to use.

.

9 Do not use gasoline, alcohol or other volatiles for lighting.

10 Propane (LP) gas supply cylinders must be constructed and marked in accordance with the specifications for propane

gas cylinders of the US Department of transport (DOT) CFR 49 or the National Standards of Canada, CAN/CSA B339,

Cylinders, Spheres and Tubes for the Transportation of Dangerous Goods.

11 For appliances designed to use a CGA 791 Propane Gas Connection: Place dust cap on cylinder valve outlet whenever

the cylinder is not in use. Only install the type of dust cap on the propane cylinder valve outlet, this provided with the

cylinder valve. Other types of caps may result in leakage of propane gas.

12 Never fill any LP Gas Cylinder more than 80 percent full. Dented and rusted propane cylinders may be hazardous and

must be checked by a propane gas supplier, before use. Do not store a spare LP-gas cylinder under or near this

appliance.

13 WARNING: if the information in #7, #8 and #12 are not followed exactly, a fire causing death or serious injury may occur.

14 To prevent propane from entering the regulator valve & causing a potential hazard, please ensure that the propane

cylinder is at a lower level than the regulator when in use.

15 Please note that propane (LP) is explosive under pressure, heavier than air, and settles and pools in low areas, which

can create an explosion hazard.

16 When configured for Natural Gas, please ensure that the supply pressure matches the required specifications in this

manual.

!WARNING!

1. Do not store or use gasoline or

other Flammable liquids in the

vicinity of this or any other

appliance.

2. An LP cylinder not connected

for use shall not be stored in

the vicinity of this or any other

appliance.

!

!DANGER!

If you smell gas:

1. Shut off gas to the appliance.

2. Extinguish any open flame.

3. Open lid.

4. If the odor continues, keep away

from appliance and immediately

call your gas supplier or your fire

department.

!

3

17 The outdoor cooking gas appliance and its individual shutoff valve must be disconnected from the gas supply piping

system during any pressure testing of that system at test pressures in excess of 0.5 psi (3.5 kPa).

18 The outdoor cooking gas appliance must be isolated from the gas supply piping system by closing its individual manual

shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 0.5 psi

(3.5 kPa).

19 When connecting the electric cord, first connect the plug to the outdoor cooking gas appliance, and then plug the

appliance into the outlet.

20 Use only a Ground Fault Interrupter (GFI) protected circuit with this outdoor cooking gas appliance.

21 Keep any electrical supply cord and the fuel supply hose away from any heated surfaces.

22 Inspect fuel supply hose for damage before each use. If excessive wear, abrasion, or cracks are present, the hose

MUST be replaced with a genuine Jackson Grills replacement part, prior to using this outdoor cooking gas appliance

(Contact your nearest dealer for assistance).

23 Do not let the cord hang over the edge of a table or touch hot surfaces.

24 To protect against electric shock, do not immerse cord or plugs in water or other liquid

25 Unplug electrical equipment from the outlet when not in use, and before cleaning. Allow appliance to cool before putting

on or taking off parts.

26 Do not operate any outdoor cooking gas appliance with a damaged cord, plug, or after the appliance malfunctions or has

been damaged in any manner. Contact the manufacturer for repair.

27 Never remove the grounding plug or use with an adapter of 2 prongs, and;

28 Use only extension cords with a 3 prong grounding plug, rated for the power of the electrical equipment, and approved

for outdoor use with a W-A marking.

29 Do not use this grill until it is COMPLETELY assembled, all parts are securely installed, and leak testing has been

completed.

30 Before using this outdoor cooking gas appliance, inspect the burners to ensure that they are correctly inserted over the

orifices. Inspect by using a flashlight to view the burner inlets from underneath the front console. When correctly

positioned, the gas valves outlets (with the orifices) will be inserted into the burner inlets. If necessary, remove and

reinstall burner(s) correctly. (See Assembly Section, p.7 for more details).

31 Do not attempt to move this grill while lit. Always position your grill on a hard level surface away from any combustible

materials, including wood, flammable liquids or vapors, plastics, etc.

32 Do not leave a lit grill unattended. Keep children and pets away from this grill at all times.

33 Always open the grill lid slowly & carefully as heat and steam in the grill can cause severe burns.

34 Do not touch any metal surfaces on this grill until it has completely cooled to avoid burns, unless wearing protective gear.

(Pot holders, gloves, BBQ mittens, etc.)

35 It is essential to keep the grill clean and free of obstructions and debris. Check burner/Venturi tubes regularly for insects

and insect nests; a clogged burner tube can lead to a fire beneath the grill.

36 Do not alter this grill in any manner.

WARNING: This product can expose you to chemicals including Chromium (hexavalent compounds), which are known to

the State of California to cause cancer and birth defects or other reproductive harm. (For more information go to:

www.P65Warnings.ca.gov)

4

TABLE OF CONTENTS

Certification & Testing: 5

Unpacking Your Grill: 5

Parts Checklist: 5

Owner Registration: 6

Tools Required for Assembly: 7

Assembling & Preparing Your Grill: 7

Clearance to Combustibles: 8

Propane Gas Connection: 8-9

Natural Gas Connection: 10

Leak Testing: 11

Installer Final Checklist: 12

Fuel Conversion: 12

Grill Lighting Instructions: 12-13

Grilling 14

Cleaning & Maintenance: 14-16

Grill Storage: 16

Trouble Shooting: 17

Exploded Parts View: 18

Parts List: 19-21

Warranty: 22

5

CERTIFICATION & TESTING

This appliance has been tested by Intertek and has been tested to ANSI Z21.58-2018 Certified to CSA STD 1.6-

2018 Outdoor Cooking Gas Appliances and certified for Canada and the USA.

UNPACKAGING YOUR GRILL

Please open your packaging carefully and set aside all loose components. Once unpacked, please match the parts

to the list shown below. Check all components for possible damage before assembling your grill. Most of your

portable grill has been factory assembled. However, there are still some items that must be unpacked and placed

in the correct position, in your barbecue. For assembly instructions please refer to the next Section;

Parts Checklist:

PARTS CHECKLIST:

JKS400-LP

JKS400-NG

JKS550-LP

JKS550-NG

JKS700-LP

JKS700-NG

Main Firebox

1

Flame Diffusers

2

3

4

3

Cook Grids

2

Warming Rack

1

Owner’s Manual

1

Spare Set of

Rubber Lid

Bumpers

1

4” Natural Gas

Regulator

0

1

0

1

0

1

Natrual Gas

Hose

0

1

0

1

0

1

Propane Hose

1

0

1

0

1

0

TECH-TIP

Do not throw away

packaging until you have

confirmed that all parts are

present.

!WARNING!

Exercise caution when handling

stainless steel; metal edges may be

sharp and can cause injury.

6

Special Message to Our Customers:

All of us at Jackson Grills thank you for choosing a Jackson Grill! This appliance was designed, engineered, and built

with quality components and we are confident that it will provide you with years of excellent operation.

Please take the time to read the entire manual and familiarize yourself with all the features of the Jackson Grill. This

manual also contains important safety information and operation instructions. Please write your barbecue’s serial # in the

space below, and ensure that this manual remains handy to the barbeque for quick reference.

To obtain replacement parts for your Jackson Grill, contact your local dealer. If you have any questions please call us

anytime at the number below: (Please have your model and serial number on hand)

Grill Model: ______________________

Serial Number: ___________________

Date of Purchase: _________________

Place of Purchase: ________________

Type of Gas: NG LP

OWNER REGISTRATION: Please take the time to fill out and return a Warranty Registration Card, or on-line at

www.jacksongrills.com or simply fill in the form below and mail or fax to: (Thank you for your help!)

Jackson Grills Customer Support (Tel): 1 (888) 287-3333 or

#106-2480 Mt. Lehman Rd. Customer Support (E-mail): info@jacksongrills.com

Abbotsford, BC. Fax: 1 (877) 855-5373

Canada V4X 2N3 Parts Ordering: Contact your Dealer

Please complete and return within 10 days. Thank you.

Title: Mr. Mrs. Ms. Miss (Circle One)

First Name:

Initial:

Last Name:

Street:

Apt. #:

City:

State/Prov.:

Zip/Postal:

Phone:

Email:

Date Purchased:

Dealer:

Model:

Serial #:

Comments:

Dear Grill Owner; please keep this manual for future reference.

7

Tools Required for Assembly:

Please use the proper tools to simplify installation and prevent injury or damage to your grill.

◼ Assembly Tools Required:

1 x Large Phillips Screwdriver

1 x Medium Phillips Screwdriver

◼ Assembly Tools Provided:

1 x Hex Key for Control Knob removal

1 x Hex Key for mounting wheels on cart

Assembling & Preparing your Grill:

◼ CHECK BURNER FIT on ORIFICES:

1. Inspect burners to ensure that they are all inserted correctly onto

the orifices (AKA the outlet of the valves; Fig 1)

2. If any burner is NOT correctly installed over the valve as shown in Fig 1, remove the

burner retaining clip, remove the burner, and reinstall correctly.

3. Ensure each air shutter is set correctly – see correct flame characteristics on page 15

to see if it needs adjusting. Although we have pre-set the air shutters on the burners of

this product, it may be necessary to adjust them for optimum performance. This is an

outdoor appliance and geography and climate can necessitate an adjustment to the air shutters. The correct flame

characteristics can be found on page 15 of your owner’s manual.

◼ INSTALL FLAME DIFFUSERS & COOK GRIDS:

1. Remove the flame diffusers, grids & warming rack from the packaging.

2. Install each diffuser directly above each burner by setting them into the slotted ledges,

in the front and rear of the firebox. (Fig. 2)

3. Once the flame diffusers have been installed, set the cooking grids on the upper

ledges of the firebox in the grill, with the grill bars oriented front to rear.

4. Install the warming rack above cook grids, on the 2 brackets located on the left & right

inner walls of the inner hood.

◼ INITIAL CLEAN/WIPE DOWN:

Because we use high polish detailing, there may be some residue from the light oily cleaner we use to take off the

protective plastic residue and masking. These marks can be easily cleaned using a 3M or Sprayway stainless cleaner

and a microfiber cloth, always cleaning in the direction of the stainless steel grain. This is a food safe cleaner that is

non-abrasive and will leave your BBQ gleaming. This cleaner can be used for future regular cleaning.

◼ INSTALL FOLDING SIDESHELVES (JKS550 and JKS700

ONLY)

1. Install two brackets using two screws each on either side of the grill.

2. Install top bolt.

3. Hook on shelf and install bottom bolt (Fig. 3).

4. Install accessory hanging bolts.

5. Repeat on the other side.

Figure 2

Tip of brass orifice, on

end of valve; correctly

hidden inside burner.

Main burner

Figure 1

Figure 3

8

Figure 6

Clearance to Combustibles:

A) TOP: This appliance shall not be located or used under overhead unprotected combustible

construction.

B) REAR: from rear of unit to any combustibles behind grill: 12”/30.48 cm minimum

C) SIDE: from the outside edges the grill body, to any adjacent combustibles: 15 ½”/39.37 cm minimum

Propane Gas Connection:

◼

CARTS: INSTALLING & CONNECTING A PROPANE CYLINDER TO THE GRILL:

1.

Make sure tank valve is in its full off position (turn clockwise to stop).

2.

Check tank valve to ensure that is equipped with external (male) threads (i.e. QCC-1 type connecter).

3.

Make sure all burner knobs are in their off position.

4.

Remove the protective dust cap from the cylinder valve. Always reuse dust cap when storing a cylinder.

5.

Inspect valve connection port and regulator; look for any damage or debris. Inspect hose for damage.

Never attempt to use damaged or plugged cylinders. Contact your local propane gas dealer for repair.

6.

Remove the Pedestal Base Access Cover. (Fig. 4)

7.

Place the Propane Tank into the Tank Mounting Hole in the pedestal of the grill. (Fig. 5). Always install the

propane cylinder in an upright position with the valve at the top, to facilitate vapor withdrawal (Fig. 5).

8.

Attach the Propane Hose and Regulator by hand-tightening the black plastic Quick Coupling Connecter

(QCC) nut clockwise to a positive stop. Do not use a wrench to tighten as this may damage the nut and

cause leaks. (Fig. 6)

9.

Open tank valve SLOWLY (counterclockwise) until fully open. Use a soapy water solution to check all

connections for leaks before lighting grill. If a leak is found DO NOT use the grill. Turn gas off and call a

professional gas fitter to repair the leak.

◼

DISCONNECTING PROPANE CYLINDER:

1.

Turn all the grill knobs to off.

2.

Turn the tank valve off fully (turn clockwise to stop).

3.

Detach the regulator from tank valve by turning the black (QCC) nut counterclockwise.

4.

Install the protective cap back onto the threads of the propane cylinder valve.

!WARNING!

Please allow extra space when the grill is backed up to vinyl siding;

exhaust exiting the rear of the grill can warp or melt the vinyl.

Figure 5

Figure 4

Tank Mounting Hole

9

◼

PROPANE CYL. REQUIREMENTS & SPECIFICATIONS:

1.

Maximum Cylinder Size: 20 lbs. (9 Kg)

2.

Measurement: (approximately) Diameter: 12’’(30.5cm) X

Height: 18” (45.7cm):

3.

USA: All LP cylinders used with this grill must be

constructed and marked in accordance with the

Specifications for LP (Propane) Gas Cylinders of the US

Department of Transportation (D.O.T.). Refer to your

propane cylinder collar for markings.

4.

CANADA: All propane cylinders used with this grill must be

constructed and marked in accordance with the National Standard of Canada, CAN/CSA-B339; Cylinders,

Spheres and Tubes for the Transportation of Dangerous Goods and Commission. Refer to your propane cylinder

collar for markings.

5.

Cylinder supply system must be arranged for vapor withdrawal.

6.

Cylinder must be equipped with a collar to protect the outlet valve.

7.

Cylinders must be rust and dent free: a dented or rusty propane cylinder may be hazardous, and must be

professionally inspected before use.

8.

Cylinders must be equipped with QCC Type 1 (Quick

Closing Coupling) outlet.

9.

Propane Cylinders must be equipped with a safety relief valve.

10.

UL listed Overfill Protection Device (OPD); This OPD safety feature is identified by

a unique triangular hand wheel. Only use cylinders equipped with this type of

valve. (Fig. 7)

◼ WHAT TO DO if SAFETY VALVE has tripped:

1. Turn off Propane Cylinder.

2. Disconnect the Propane Hose and Regulator from the Propane Cylinder.

3. Reconnect the Propane Hose and Regulator to the Propane Cylinder.

4. Turn Gas Valve on slowly.

◼ HANDLING PROPANE CYLINDERS: (NOT Included with Grill)

1. Government regulations prohibit shipping full Propane cylinders. New cylinders (not included) must be taken to a

Propane filling station for filling.

2. A full cylinder is under high pressure; always handle with care, and transport secured and in an upright position.

Protect the valve from accidental damage.

3. Do not tip the propane cylinder while connecting it to your grill’s regulator

4. If the cylinder is tipped over while connected to your grill, shut it off and disconnect it; then have it checked before

use.

◼ STORING PROPANE CYLINDERS:

1. Place dust cap on cylinder valve outlet whenever the cylinder is not in use. Only install the type of dust cap on the

cylinder valve outlet that is provided with the cylinder valve. Other types of caps or plugs may result in leakage of

propane.

2. Store all propane cylinders outdoors in a well-ventilated area.

3. Do not store cylinders in direct sunlight or near a source of heat or combustion.

4. Propane cylinders must be REMOVED from your grill; when the grill is to be stored indoors.

5. Keep all propane tanks out of reach of children.

6. If your grill is stored outside, the propane tank may be left connected to the grill. Turn off propane tank valve when

grill is not in use.

!WARNING!

1 Never insert any foreign objects in valve outlet,

as this may cause leaks.

2 Do NOT connect this grill to unregulated

Propane systems such as in a motor home or

camper trailer. System pressure MUST be

regulated before hook up.

3 Do NOT use this grill until leak tests have been

completed.

4. If a gas leak is detected and cannot be

stopped, call the fire department.

Figure 7

Triangular Hand Wheel

10

Natural Gas Connection:

◼

FUEL TYPE:

The following instructions are for Natural Gas configured grills ONLY.

Operating Pressure = 4” WC.

◼

INSTALLATION CODES:

Please refer to page 2, item #1 of this manual.

◼ CART: CONNECTING THE NATURAL GAS HOSE:

1.

Use only the natural gas hose supplied with your Natural Gas configured

grill.

2.

Install the supplied hose onto the flare nut nipple on the fuel regulator,

located on the RH inner side of the pedestal (Fig.8). DO NOT USE

SEALANT of any kind. Tighten using a ¾” open end wrench or a crescent

wrench. Hold the regulator nut with a second wrench while tightening.

3.

A female quick release is included with the grill. Install it onto the homeowner’s

preexisting natural gas quick release box for 2lb NG systems (high to low pressure

system) (Fig. 9) or 7” WC NG connection (Fig 10). The gas safety shut-off valve should

be in an easy to access location (see Fig.11) NOTE; pipe dope or Gas Rated Teflon tape

must be used to seal the threads at this connection.

4.

To connect quick connect, push back sleeve of socket, insert plug release sleeve. Push

plug until sleeve snaps forward, locking plug in socket. This turns the gas ON

automatically. To disconnect, push sleeve back and pull out plug. This automatically

turns OFF the gas (Fig.12).

5.

Check supply pressure to ensure that incoming pressure to the inlet side of the 4” WC NG

Regulator on the NG appliance is no higher than 7” Water Column.

6.

Use a soapy water solution to check all connections for leaks before lighting grill. If a leak is

found DO NOT use the grill. Turn gas off and call a professional gas fitter to repair the

leak.

!WARNING!

Always take a leak test before

lighting the grill to prevent a

possible fire or explosion

!ATTENTION!

Always turn grill knobs OFF,

before installing gas lines, or

making any connections and

diconnections of supply hoses.

Fig. 8

Fig. 9 (BC

Application)

Fig. 10

Fig. 11

Fig. 12

2lb

7” WC

!WARNING!

1 Never insert foreign objects into the trigger housing or natural gas

pipe as this may cause leaks.

2 The pressure of the gas source for this barbecue must not exceed 14

inches of water column; using the barbecue at higher pressures could

result in property damage, personal injury or death. **

3 DO NOT use this grill until leak tests are performed.

4. If a gas leak is detected and can not be stopped, call the fire

department immediately.

** NOTE: This is the maximum nominal inlet pressure for the included

natural gas regulator, part number JF-99

11

Leak Testing:

◼ GENERAL:

1. Although all gas connections on the grill are leak tested at the factory, a complete gas tightness check must be

performed at the installation site. This is mandatory due to possible mishandling during shipping (which could

loosen fittings), or excessive pressure unknowingly being applied to the unit.

2. Periodically check the whole system for leaks, or immediately check if the smell of gas is detected.

◼ BEFORE TESTING:

1. Make sure that all packing materials are removed from the grill.

2. Do not smoke while leak testing.

3. Never leak test with an open flame.

4. Make a soap solution with one-part dish soap and one-part water. Prepare a spray bottle, brush, or rag to apply the

solution to the connections. For the initial leak test, make sure the propane cylinder is full.

5. Grill must be leak tested outdoors in well-ventilated area, away from ignition sources such as gas fired or electrical

appliances, and flammable materials.

◼ TESTING PROCEDURES:

1. Make sure all control knobs are in the “OFF” position.

2. Make sure the regulator is connected to the propane cylinder tightly. For Natural Gas, ensure that the gas hose is

correctly connected at the quick release box pre-installed on the home. (Not included with grill).

3. Completely open propane cylinder valve by turning SLOWLY counter clockwise. If you hear a “POP” sound, turn

gas off IMMEDIATELY, it indicates a heavy leak at the connection. Call your gas dealer or fire department.

4. Check every connection from the propane cylinder or natural gas quick release, up to and including the connection

to the manifold pipe assembly (the pipe that goes to the burner) by brushing or spraying the soapy solution on the

connections.

5. If soap bubbles appear, there is a leak. Turn off propane cylinder valve or natural gas quick release IMMEDIATELY

and retighten connections, Turn on gas, and recheck for leaks.

6. Always close the propane cylinder valve and/or disconnect the Natural Gas hose, after leak test, when the grill is

not in use.

7. Only those parts recommended by the manufacturer should be used on the grill. Substitution can void the warranty.

Do not use the grill until all connections have been checked and do not leak.

◼ LEAK TEST SAFETY TIPS:

1. Always check for leaks after every propane cylinder change.

2. Always check for leaks at every connection before use. (Including natural gas quick release hook up)

3. If any grease or hot products fall on the valve, regulator, hose or any part that conveys gas, shut gas off

immediately, check the cause and rectify it. Perform a complete leak test before reusing the grill.

4. If the smell of gas is detected, immediately shut off gas or disconnect from source, and repair leaks before further

attempts are made to use the grill.

Jackson Grills Support: 1-888-287-3333 or info@jacksongrills.com

!WARNING!

Propane and Natural Gas are

very flammable; exercise

extreme caution while checking

for, and repairing gas leaks.

12

Installer Final Check List:

 Ensure that clearances to combustible materials are maintained per specifications listed in this manual.

 Make sure that all internal packaging has been removed.

 Check that the burners are sitting properly on orifice end of the valves. (Pg.7)

 Check grill label to confirm that the gas configuration matches the fuel being supplied

 When using natural gas, ensure the appliance pressure (between NG regulator and main manifold) is at 4” WC

with a maximum 7”WC entering the regulator.

 For propane grills confirm that inlet pressure is at 11” WC; NOTE that the original Jackson regulator and hose

are preset to 11” WC.

 Ensure that all the gas knobs turn freely.

 Leak test grill and all gas connections.

 Grill test fired, and all functions working and in good order.

 User informed of gas supply shut off valve location.

 Owner’s manual given to grill user.

Fuel Conversion:

This grill is convertible to Natural Gas or Propane when needed, with the installation of the appropriate Gas Conversion

Kit (See parts list, Pg. 20-21). The kit should be installed by a qualified gas fitter. Please contact your local dealer for

information.

Grill Lighting Instructions:

1. BEFORE LIGHTING:

• Always inspect the gas supply hose before turning the gas “ON”. If there is evidence of cuts, wear, or abrasion, it must

be replaced before use. Use only a manufacturer approved replacement hose.

• Check all gas connections for leaks before each use. Do not light grill if gas odor is present.

2. TO LIGHT MAIN BURNERS OF THE GRILL: (see Fig. 13)

• Read instructions before lighting (see labels on top edge of the pull-out grease tray)

• Open lid prior to lighting your grill.

• Turn all knobs to “OFF” then open the propane cylinder valve, OR natural gas valve on your gas connection. NOTE:

Always keep your face and body averted when lighting.

Optional Smoker Chip Box

13

• Push in and rotate each control knob counter clockwise slowly, to the HI position. (When rotating the knob,

rotate for a two to four second count: do NOT turn the knob rapidly) The built-in igniter will click and spark,

thus lighting the torch light pilot flame, then the main burner. If the burner does not light IMMEDIATELY turn the

knob to off and wait 5 minutes for gas to dispel and repeat the lighting procedure.

• Follow match lighting instructions if burner can’t be lit after repeating 3-4 times.

3. TO LIGHT MAIN BURNERS USING A MATCH OR BARBECUE LIGHTER:

(Temporary Solution when Ignition is disabled)

• Read instructions before lighting.

• Open the lid during lighting, and remove cook grids.

• Turn all knobs to “OFF” then open the propane cylinder valve, OR natural gas valve on your gas connection.

NOTE: Always keep your face and body averted when lighting.

• A long stove match or BBQ lighter must be used to reach the burners.

• Do NOT drop a burning match into grill for lighting purposes; hold the match in the desired spot.

• Push and turn the main burner knob to the HI position, then release.

• Light burner by match at the front end of the burner tube. Make sure the burner lights and stays lit.

• If necessary, call your dealer or the Jackson help line, for assistance with repairing your ignition system.

4. FLAME CHARACTERISTICS: (Fig. 14)

• Check for proper burner flame characteristics. Each burner is adjusted prior to shipment; however, variations in

the local gas supply may mean subtle adjustments may be necessary.

• Burner flames should be blue and stable. There should be no excessive noise, or flame lifting. If any of these

conditions exist please call your Dealer. If the flame is yellow, it indicates insufficient air. If the flame is noisy and

tends to lift away from the burner, it indicates too much air.

• NOTE: small yellow tips are okay.

LOW setting

Figure 13

OFF setting

Problem Flames: lifting off,

‘ghosting’ and disappearing;

check shutter settings. (see pg.

20)

Excellent Flames: mostly

blue, small amount of yellow

is okay; flames are even sized

and calm.

Problem Flames: uneven,

blasting, noisy with lots of yellow;

check for burner blockage, foreign

material, insect nests (pg. 19, 20)

. . . . . . . . . . . . . . . . .

Main Burner

Figure 14

HIGH setting

& Ignition

14

Grilling

TOTAL GAS CONSUMPTION PER HOUR, PER BURNER: MODEL (ALL):

JKS400

(2 main burners)

JKS550

(3 main burners)

JKS700

(4 main burners)

Total BTU/hr

22,000

33,000

44,000

◼ FOOD SAFETY:

• Always adhere to the following tips to enjoy a safe and healthy outdoor grilling.

• Always use hot soapy water to wash hands, surfaces & utensils after processing raw meat.

• Always separate the raw meats from done foods to avoid cross contamination

• Always use clean utensils to handle the food.

• Always cook the meat thoroughly to kill germs. If in doubt, use a meat thermometer to inspect the inner

temperature of the meat.

• Place all foodstuffs promptly into refrigerator once the meal is over, to prevent spoiling.

1. GENERAL:

• The thickness of the meat will affect the grilling time and results; whether rare, medium, or well done.

• The pre-heated temperature of the grill affects grilling time and results.

• Defrost meat in the refrigerator overnight. Do not use a microwave, as this dries out the meat.

• To get the juiciest meats, use appropriate cooking times and temperatures.

• Cut off any excess fat from the meat before grilling, as this will prevent flame flare ups.

• The hot grids sear the food, caramelizing it for optimal flavor. The longer your grill is the preheated, the faster the

meat will sear.

2. USING THE GRILLING SURFACE (Cook Grids):

• Grilling requires high heat for searing and proper browning.

• Some foods are cooked at the HI heat setting for the entire cooking time.

• When grilling large pieces of meat or poultry, it may be necessary to turn

the heat to a lower setting, after the initial searing. This allows the food to

cook through without burning the outside.

• Foods cooked for a long time or basted with a sugary marinade may need a lower heat setting near the end of the

cooking time.

• Turn the control knob(s) to HI and preheat the grill for 8 minutes. (Time may vary based on climate) Note: Keep the

grill closed during preheating.

• Place the food on the grill and cook to the desired doneness. Adjust heat setting, if necessary. The control knobs

may be set to any position between HI and LOW.

Cleaning and Maintenance:

CAUTION:

• Keep the grill area clear and free from combustible materials, gasoline and other flammable vapors and liquids

• Do not obstruct the flow of combustion and ventilation air.

• Keep the ventilation openings of the cylinder enclosure free and clear of debris.

• Ensure that the grill is completely cold before performing any cleaning and maintenance.

• Burning off deposits and soiling by turning the main burners on high for about 5 minutes after each use will keep

excessive food residue from building up, but this DOES NOT replace proper cleaning and maintenance.

!WARNING!

Clean your grill often, especially the grease pan and grease cup. Failure

to do so may cause a grease fire, resulting in injury or property damage!

!WARNING!

Do not leave grill unattended while

cooking! Potential BURN and FIRE RISK!

!WARNING!

When cooking fatty meats, check

grease levels in the grease pan,

in order to prevent a grease fire.

15

1. GENERAL INFO:

• This grill is made of stainless steel. There are many different stainless steel cleaners available. Always use the

mildest cleaning method first, scrubbing in the direction of the grain.

• To touch up noticeable scratches in the stainless steel, sand very lightly with very fine emery cloth or 800 grit

sandpaper, in the direction of the grain. Specks of grease can gather on the surfaces of the stainless steel and bake

onto the surface, giving the appearance of rust.

• Use a cleaning pad (such as ScotchBrite) along with a stainless steel cleaner to remove these stains. (Rub in the

direction of the stainless grain.) Final finish with a stainless steel polish, using a soft, dry cloth.

2. GREASE MANAGEMENT SYSTEM:

• Your grill is designed to allow grease to flow along the bottom of the firebox, and collect in the grease collecting

pan. (Fig. 15).

• Both the grease pan and the cup must be cleaned on a regular basis for the system to work as designed, and

prevent grease fires.

• A small amount of sand or non-clumping odorless kitty litter can be added to the grease pan to absorb accumulated

grease.

3. COOKING GRID CLEANING:

• If the grids are heavily soiled, turn your main burners on high for 10 minutes to burn off excess deposits. (Do NOT

run the rotisserie burner at this time, otherwise your grill may overheat).

• After each grilling session, clean the cooking grids. Keep the cook surface from having excess residue buildup.

• For final cleaning, the cooking surface can be washed with hot soapy water, utilizing a Scotch Brite scouring pad for

stubborn deposits.

!WARNING!

Clean your grease pan & grease

cup regularly. Failure to do so

may cause a grease fire, resulting

in injury or property damage!

TECH-TIP

Some cleaners may remove the silk

screened labels on the console; use

caution when cleaning the console.

TECH-TIP

When cleaning heavy soiling, always

polish or scrub in the direction of the

stainless steel grain.

Figure 15

16

4. EXTERIOR CLEANING:

• Use mild dish soap and hot water to clean the outside of the grill.

• Do not use any abrasive cleaners, scouring pads, strong degreasers etc., on the exterior of this grill; this will scratch

the stainless finish.

• If using the Jackson Stainless Steel Cleaner to remove any surface corrosion be sure to go with the grain of the

finish in order to not make swirls in the stainless steel, this product is mildly abrasive and is should be applied with a

soft cloth.

• Specks of grease can adhere to the surfaces of the stainless steel and bake on; this will give the appearance of

rust. Use an abrasive pad with stainless steel cleaner to remove.

• Sand heavy scratches lightly with 600 grit wet and dry sandpaper.

• Always rinse with clean hot water.

• Use a spray polish or stainless steel polish to add shine and help protect the exterior stainless steel from surface

contaminants and any corrosion.

5. INTERIOR CLEANING:

• Remove the cooking grid, flame diffuser and the burner from the grill.

• Remove excess residue using a scraper and/or cleaning pad.

• Spray inside the firebox with oven degreaser and let stand for 5 minutes.

• Use a wire stainless steel brush to loosen up grease and food residues.

• Wash with soapy water, and rinse with clean hot water, then wipe dry.

• Leave lid open to allow the grill to air dry completely.

6. MAIN BURNER CLEANING & MAINTENANCE:

• Check to ensure that all gas knobs and valves are off.

• Remove burners and inspect inner and outer surfaces for contamination

and debris.

• Clean the exterior burner surface with a stiff stainless steel grill brush.

• Make sure all of the burner port holes are free of obstruction by using a

large paperclip to poke the holes out. This is extremely important to

prolong the lifespan of the stainless steel burner.

• Check inside each burner for insects and insect nest; clean out with a piece of stiff wire.

• Clean mesh air inlets (shutters), at the inlet end of each burner

7. FLAME DIFFUSER MAINTENANCE:

• Remove residue and larger pieces of food using a stainless steel brush, scraper and or cleaning pad after each use.

• If desired, cleaners can be used for the final cleaning; then rinse with clean hot water.

• This will reduce flare ups and prevent premature break down.

Grill Storage:

• Clean your grill thoroughly before storage as this will result in greater longevity.

• When propane cylinder is left connected, store the grill outdoors and out of reach of children.

• Store the grill in a dry indoor location ONLY after the propane cylinder is turned off and removed.

• All propane cylinder must be stored outdoors, out of the reach of children. NEVER store the cylinder in a building,

garage or any other enclosed area.

• Disconnect Natural Gas Hose and carefully stow below your grill.

• Always store your grill with cover installed. Store in a dry area and check periodically for moisture that may cause

mold if you are not using the grill for prolonged periods.

!WARNING!

When reinstalling the main

burners after cleaning, the

orifices of the valves MUST be

located in the center of each

burner. Failure to do so could

cause flames to escape

around the burner inlets,

which may result in damage or

injury.

TECH-TIP

Many cleaners can be caustic,

so for final cleaning use soapy

hot water followed by a rinse

with clean hot water.

17

Trouble Shooting:

A) SPIDER AND INSECT WARNING:

Spiders and insects can nest in burners during storage. This hazard has been known to

cause grill fires. Clean the main burners periodically, as well as before storing the grill.

B) BURNER INSPECTION:

Inspect burners each time you use your grill, or immediately if one of the following occurs:

1. Yellow flames with burnt insect odor.

2. Temperature too low or heats unevenly.

3. The burners make popping noises.

PROBLEMS

POSSIBLE CAUSE

SOLUTIONS

Torch Light pilot

flame will not light:

Electrode contaminated w. deposits:

Use an old tooth brush, some alcohol, and emery paper

to clean electrode tip and insulator.

Electrode or wire damaged & no spark:

Replace gas valve assembly complete with wire.

Electrode wire loose or fallen off:

Reconnect electrode wire at gas valve.

Plugged Torch Light orifice or outlet tube:

Clean torch tube, and/or unplug orifice with fine wire.

Natural Gas outlet or propane tank delivering low or

no fuel:

Check Nat Gas pressure. Check propane tank empty?

Propane Safety Valve tripped (see PP 9).

Main Burner won’t

light after torchlight

lights successfully:

Burner orifices plugged/caked w. residue:

Check and clean burners and main valve orifices.

Natural Gas outlet or propane tank delivering low or

no fuel:

Check Nat Gas pressure. Check propane tank empty?

Propane Safety Valve tripped (see PP 9).

Air Shutters set incorrectly:

Re-set burner air shutters until flame characteristics are

similar to pg. 15.

Burner(s) incorrectly installed and misaligned with

valve orifice:

Re-install burner(s) correctly so that the orifice is

centered in the burner’s inlet.

Defective Gas Valve(s):

Replace gas valves as needed.

Inadequate Heat:

Defective regulator

Replace NG Regulator OR Propane Hose & Regulator

Low inlet Pressure

Check NG gas pressure, check propane tank empty?

Gas hose bent or kinked:

Smooth out the hose and check for damage

Grill not preheated:

Preheat the grill for 15 minutes, minimum

Gas valve hard to

turn:

Corrosion at valve stem:

Remove knob and lube with penetrating oil; work valve

back and forth to loosen; lube regularly.

Excessively yellow

or orange flames:

Incomplete combustion:

Re-set burner air shutters so flame characteristics are

similar to pg. 15.

Grease Fire or

Excessive Flame

Flare-ups:

Excess fat on meat causes fat fire flare-ups:

Trim fat off meat before grilling (NOTE: check and empty

grease tray regularly)

Excess Grease deposits:

Regularly clean Firebox, Grease Pan, and Grease Cup

NOTE; check grease cup prior to each use of grill.

Flame lifts off burner

while in operation:

Gas pressure too high:

Call a professional gas fitter or Propane dealer

Air Shutters set incorrectly:

Re-set burner air shutters until flame characteristics are

similar to pg. 15.

Knobs getting too

hot:

Wind blowing from behind the grill:

Reposition grill or create wind barrier.

Grill is not level:

Reposition grill.

If you need help trouble shooting, please call the dealer you purchased your grill from or Jackson Grills at 1-888-287-3333.

18

Exploded View: Keystone (JKS700 shown)

46

47/48

45

44

19

Parts List: Keystone

Loc.

Description

Part #

JKS400

JKS550

JKS700

1

Hood

JH-400

1

Hood

JH-401

1

Hood

JH-402

1

2

Hood Spacer and Washer

JH-73

2

3

Thermometer

JT-300

1

4

Hood Handle Insulator

JH-403

2

5

Hood Handle

JH-404

1

5

Hood Handle

JH-405

1

5

Hood Handle

JH-406

1

6

Warming Rack

JG-46

1

6

Warming Rack

JG-47

1

6

Warming Rack

JG-48

1

7

Cross Lighter

JH-160

1

2

7

Cross Lighter

JH-161

3

8

Firebox (tub)

JH-407

1

8

Firebox (tub)

JH-408

1

8

Firebox (tub)

JH-409

1

9

Burner Cotter Pin

JB-50

2

3

4

10

Main Burner

JB-00XLU

2

3

4

11

Console Heat Shield

JH-410

1

11

Console Heat Shield

JH-411

1

11

Console Heat Shield

JH-412

1

12

Jackson Logo

JH-02

1

13

Control Panel : (Console Right)

JH-413

1

14

Control Panel Assy. (Console Front)

JH-414

1

14

Control Panel Assy. (Console Front)

JH-415

1

14

Control Panel Assy. (Console Front)

JH-416

1

15

Manifold Assembly (LP)

JF-300

1

15

Manifold Assembly (LP)

JF-301

1

15

Manifold Assembly (LP)

JF-302

1

15

Manifold Assembly (NG)

JF-303

1

15

Manifold Assembly (NG)

JF-304

1

15

Manifold Assembly (NG)

JF-305

1

16

Main Knob Bezel

JK-20

2

3

4

17

Main Knob

JK-14

2

3

4

18

Grease Pan Handle

JH-417

1

19

Control Panel : (Console Left)

JH-418

1

20

Upper Right Panel

JC-300

2

1

21

Folding Side Shelf (right)

JC-301

1

20

Loc.

Description

Part #

JKS400

JKS550

JKS700

22

Rear Panel

JC-302

1

22

Rear Panel

JC-303

1

22

Rear Panel

JC-304

1

23

Propane Tank Retaining Bolt

JC-305

1

24

Pedestal Side: R

JC-306

1

24

Pedestal Side: R

JC-307

1

24

Pedestal Side: R

JC-308

1

25

Front Panel

JC-309

1

25

Front Panel

JC-310

1

26

Swivel Caster (Locking: Front)

JC-311

2

27

Pedestal Base

JC-312

1

27

Pedestal Base

JC-313

1

27

Pedestal Base

JC-314

1

28

Swivel caster (NON-Locking: Rear)

JC-315

2

29

Hood Rubber Bumpers

JH-308

2

30

Warming Rack Bracket

JH-419

2

31

Inner Hood

JH-420

1

31

Inner Hood

JH-421

1

31

Inner Hood

JH-422

1

32

Cooking Grid JKS400 (8.5 x 15.5")

JG-51

2

32

Cooking Grid (15.75 x 15.5")

JG-53

1

2

32

Cooking Grid (7.5 x 15.5")

JG-52

1

33

Flame Diffusers

JD-06

2

3

4

34

Grease Pan w/ handle

JH0423

1

34

Grease Pan w/ handle

JH0424

1

34

Grease Pan w/ handle

JH0425

1

35

Pedestal Heat Shield

JC-316

1

35

Pedestal Heat Shield

JC-317

1

35

Pedestal Heat Shield

JC-318

1

36

Upper Left Panel

JC-319

1

37

Folding Side Shelf (left)

JC-320

1

38

Tool Hanging Pins

JC-321

6

39

Pedestal Side: L

JC-322

1

39

Pedestal Side: L

JC-323

1

39

Pedestal Side: L

JC-324

1

40

Side Shelf Support : L

JC-325

2

41

Side Shelf Support : R

JC-326

2

42

Hose and Regulator, LP (LP only)

JF-70

1

43

Inner Cart Shelf

JC-327

1

44

Retention Hook for LP Hose

JC-328

1

45

NG Hose w/ Quick Release (NG Only)

NGHOSE

1

46

4" NG Regulator (NG Only)

JF-99

1

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