Sylvox KT16A0KGGA Le manuel du propriétaire

USER’S MANUAL

15.6” Kitchen TV

Note: The product and illustrations in this user's manual is only for explanation purposes and may vary depending on model.

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Model:KT16A0KGGA

To avoid damaging the television set please observe the following safety instructions

during setup and use.

General Information

Before cleaning, disconnect the television set. Use only a soft

damp cloth or a special cleaning product for flat-screens.

Cleaning the television set

LED Display Too much pressure on the screen can damage the television set.

Heat/damp/humidity The television set should not be exposed to high temperatures

(radiators, open fire).

The television set should not be used in areas with high humidity.

If moved from a cool area to one with a higher temperature, the

television set should be left for at least an hour before plugging

it in. A rapid change of temperature can lead to the formation of

condensation in the television set itself. This can lead to damage

if the television set is in use.

Condensation

To prevent overheating of the television set the ventilation slots at

the rear should always be clear.

Air Circulation

It is important to ensure that no small objects or liquids enter the

television set. They can cause damage or even fire.

Small Objects

Take care to avoid crushing fingers or other objects when turning

the television set in any direction.

Use the television set only with the voltage indicated in the

specifications.

Ensure that there is easy access to the plug and that the television

set can always be disconnected from the electricity supply.

Do not disconnect the television set by pulling the power cable.

Always take hold of the plug. The power cable must not be kinked

or placed over sharp edges.

Crushing

Electric Supply

When moving the television set, hold only the casing.

Repairs and servicing must be undertaken only by authorised and

trained personnel.

Moving the Television Set

Repairs/Accessories

In accordance with the Batteries Regulation, batteries are to be

disposed of only in containers provided for this purpose.

In extreme weather (storms, lightning) and long inactivity periods (going on holiday)

disconnect the TV set from the mains. The mains plug is used to disconnect TV set from the

mains and therefore it must remain readily operable. If the TV set is not disconnected

electrically from the mains, the device will still draw power for all situations even if the TV is in

standby mode or switched off.

USER'S MANUAL

English

MANUAL DE USUARIO

MANUEL DE L'UTILISATEUR

Français

Español

English

IMPORTANT - Please read these instructions fully before installing oroperating

WARNING: Never let people (including children) with reduced physical, sensory or

mental capabilities or lack of experience and / or knowledge use electrical devices

unsupervised.

For ventilation purposes, leave at least 5cm of free space around the TV.

The ventilation should not be impeded by covering or blocking the ventilation openings

with items, such as newspapers, table-cloths, curtains, etc.

The power cord plug should be easily accessible. Do not place the TV, furniture, etc. on

the power cord. A damaged power cord/plug can cause fire or give you an electric shock.

Handle the power cord by the plug, do not unplug the TV by pulling the power cord. Never

touch the power cord/plug with wet hands as this could cause a short circuit or electric

shock. Never make a knot in the power cord or tie it with other cords. When damaged it

must be replaced, this should only be done by qualified personnel.

Do not expose the TV to dripping or splashing of liquids and do not place objects filled

with

liquids, such as vases, cups, etc. on or over the TV (e.g., on shelves above the unit).

Do not do not place open flames such as lit candles on the top of or near the TV.

Do not place any heat sources such as electric heaters, radiators, etc. near the TV set.

Do not place the TV on the floor and inclined surfaces.

To avoid danger of suffocation, keep plastic bags out of the reach of the babies, children

and domestic animals.

Do not dispose of the batteries in fire or with hazardous or flammable materials.

Warning: Batteries must not be exposed to excessive heat such as sunshine, fire or the like.

If you think batteries might have been swallowed or placed inside any part of the body,

seek immediate medical attention.

WALL MOUNTING WARNINGS

Read the instructions before mounting your TV.

Do not install the TV on an inclined.

Use the specified wall mounting screws and other accessories.

Tighten the wall mounting screws firmly to prevent the TV from fall.

Do not over-tighten the screws.

A television set may fall, causing serious personal injury or death. Many injuries, particularly

to children, can be avoided by taking simple precautions such, Educating children about the

dangers of climbing on furniture to reach the television set or its controls.

Accessories

Please make sure the following items are included with your TV.

If any items are missing, Please contact us.

Warranty Card

User’s manual

Adapter

Batteries (CR2025)

Mounting bracket

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“The Adopted Trademarks HDMI, HDMI High-Definition Multimedia Interface, HDMI

trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI

Licensing Administrator, Inc. in the United States and other countries." OR "The terms

HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI

Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc."

English

Remote Control

Screws KA4.0x8MM

Remote control base

Content Specification

Note:

Design and specification modification maybe made at any time without prior notice,

all data and dimensions are approximations.

Hardware configuration

8G Byte

ARM Cortex-A55 quad core

Mali G31MP2

1.5G Byte

eMMC Flash

CPU

GPU

DDR SIZE

KT16A0KGGA

15.6"

16W

DC 12V 2A

1920 X 1080

8.20 lbs

15.92x 0 x inch 10.5 1.99

Product Dimensions

(Include base bracket)

2 x 3W

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1

INSTALLATION

OVERVIEW

REMOTE-CONTROL UNIT

General Description

2~3

4~5

7~8

SPECIFICATION 1

9

10~26

TROUBLESHOOTING 28~30

TV OPERATION

WARRANTY POLICY 31~32

SUPPORTINGSIGNALS 6

27

READ BEFORE USING APPS

InstallationInstallation

66.2 MM

260.0 MM

FRONT

TV installation standards:

1. Move the round bracket to TV installation area, the distance between edge of bracket and

that of mounting plate should be 66.2mm. Please ensure that the radius around the bracket

should be at least 260mm for TV rotation purpose. Use KM6 * 8 screws to lock the bracket

with mounting plate.

2. After opening the TV panel 90 degrees, align the screw holes at the top of the TV with the

column in the middle of the bracket. Open the screw latch at drawing A 90 degrees and use the

latch to rotate the screw to tighten TV with the bracket. Close the latch after completing the

installation to keep it level with the TV plane.

TV

FRONT

A

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Digital Audio System

USB

Camcorder DVDPlayer PC(HDMI-output) Blu-ray disc player

Headset

USB1 USB2MINI AV IN EARPHONE

OUT

DC 12V RJ45 SPDIF

OUT LR21RF

Antenna feeder

Intellinet feeder

USB

Overview

1 12

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4

13

1.SPEAKER

2.TIME DISPLAY

3.SET / ENTER: Press this key to enter time setting/Press this key to confirm after setting.

4.TIME MINUS: Press this button to go back in time.

5.TIME PLUS: Press this key to advance time.

6.REMOTE CONTROL SENSOR

7.POWER INDICATOR

Green: In power on mode.

Red: In standby mode.

8.POWER: Press this button to turn the TV on or off.

9.SOURCE: Change and select the desired mode.

10.MENU: Press to see an on-screen menu of your TV's features.

11.CH+/-: Press to change channels.

In the on-screen menu, use the CH +/- buttons as up/down arrow buttons.

12.VOL+/-: Press to increase or decrease the volume.

In the on-screen menu, use the VOL +/- buttons as left/right arrow buttons.

13.LED SCREEN

3 5

11 12

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Supporting Signals

PRESET MODE (HDMI)

1

2

3

4

5

6

7

Resolution

640x480

720x480

720x576p

800x600

1280x720p

1920x1080i

1920x1080p

V.Freq.(Hz)

59.94

50

60

H.Freq.(KHz)

31.469

31.25

37.9

45

33.75

67.5

Remote-Control unit

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3

6

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10

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Remote-Control unit

General Description

Installing Batteries in the Remote Control

Antenna connection

Use a 75ohm - 300ohm converter

300ohm coaxial cable

Antenna feeder

ANT IN

75ohm coaxial cable

Antenna cable

Antennas with 300ohm flat twins Leads Antennas with 75ohm Round Leads

External Connection

Point the remote towards the remote

control sensor of the wireless TV and

use it within 7 meters.

Put the used batteries into the recyc-

ling bin since it can negatively affect

the environment.

Installing Batteries

1

2

3Closed the cover.

NOTES:

• One loading of batteries will last for 1 year under normal use.

• If you do not intend to use the remote controller for a long period of time, remove them to avoid

damage due to leakage.

• The batteries (battery pack or batteries installed) shall not exposed to excessive heat such as

sunshine, fire or the like.

Antenna input impedance of this unit is 75ohm. VHF/UHF 75ohm coaxial cable can be connected to

the antenna jack directly, if the antenna cable is 300ohm parallel flat feeder cable, you need to use

the 300ohm/75ohm converter to connect the antenna cable to the antenna jack.

For details Please refer to the following drawing.

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SET / ENTER TIME MINUS TIME PLUS

Turn left to open the battery

box cover on the back.

Insert batterie (CR2025) in

correct polarity.

CR 20 25

Cover

Batterie

Cover

1. POWER: Turn the TV on and off.

2. MTS/AUDIO: In USB mode, press this button to switch audio track when movie is playing. In TV

mode, press this button to switch MTS or Audio Language.

3. GUIDE: Select electronic program guide, in DTV mode, it will display all the information of program

in a week when pressing this button.

4. MUTE: Press this button to cut off the sound of the TV set temporarily, press again to resume.

5. Digital Buttons(0-9, -): Directly select channel with digital buttons.

6. SOURCE: Press to open the input source list.

7. HOME: Display the HOME page.

8. MENU: Display the main menu or exit the current menu.

9. Arrow button ▲▼◄►: Use to select on-screen menu items and change menu values.

10. OK: Confirms selection.

11. BACK: Return to the previous menu.

12. NETFLIX: If network connects, press this key to view NETFLIX directly.

13. YouTube: If network connects, press this key to view YouTube directly.

14. EXIT: Exit the menu.

15. Google Play: If network connects, press this key to view Google Play directly.

16. DIGITAL MEDIA PLAYER CONTROL BUTTON: Include backward, forward, play/pause, stop in

USB mode. In DTV mode, press ● button to record the TV program. Please refer to relevant

instructions in the section of multimedia player.

17. LIST: Press to display the channel list.

18. VOL +/- : Press these buttons to adjust the volume.

19. CH∧/∨: Press these buttons to change channel upward or downward.

20. COLOR BUTTONS: It's used in the APPS.

21. TEXT: Press to select the teletext mode.

22. CC: Display CC function menu in TV/AV mode.

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TV Operation

Press ▲/▼ to select the system language and press OK to confirm the language.

This function is used for the remote control pair code. After the code is successful, you can use the

Bluetooth remote control to operate the TV.

INITIAL SETUP

The first time you turn on your TV, the setup wizard will guide you through setting up basic settings.

Please according to the Text Tip to First Time Setup.

Connect your Android phone to your TV, select "Continue" to continue the connection, and choose

"Skip" to skip this step.

Press ▲/▼ to select the wifi to connect, press OK and enter the password to confirm the connection is

successful.

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By agreeing to automatically send diagnostic information to Google to improve discriminative power,

choose "YES" to accept.

1. Your device is powered by Android TV and press the ► button to select the browsing feature.

2. You can get more apps from Google Play and press the ► button to go to the next screen.

3. Transfer photos and other content to the TV via the built-in chromecast, press OK to complete the

browsing.

Press ▲/▼ to select the country of your deviceand press OK to confirm.

HOME SCREEN

After completing the wizard Settings, you can watch TV and go to the home screen.

1. Open Google Assistant or start a text search.

2. Among the applications installed on the TV, the icons for the favourite applications are shown inside

here. (Favourite applications can be added/ deleted/changed its order by users.)

2

1

Inputs: Icon to select an input source.

Settings: Various settings can be configured here. For details on the settings, see the next explanation.

INPUT SOURCE

In the HOME interface, press ▲/▼/◄/► to select the "Inputs" icon, press OK to open the input source

list, then press up to highlight an input and press OK to switch.

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Under live TV, press the SOURCE button to display the list of input sources. You can select the desired

source.

NAVIGATING THE ON-SCREEN MENU

1. In the HOME interface, press the ► key to select the icon of the circular settings menu, press OK to

confirm.

2. Press ▲/▼ button to select what you want set.

3. Press OK to enter setting.

Network

1 Press ▲/▼ button to select what you want set.

2. press OK button to adjust.

3. After finishing your adjustment, press OK button to save and return to the previous menu.

APPS

In this menu, you can set the APP permissions, and read the app lists.

1. Press ▲/▼ button to select what you want set.

2. Press OK button to adjust.

3. After finishing your adjustment, press BACK button to return to the previous menu.

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DEVICE PREFERENCES ABOUT

In this menu, you can read the information and settings of TV.

1. Press ▲/▼ button to select what you want set.

2. Press OK button to adjust.

3. After finishing your adjustment, press BACK button to return to the previous menu.

DATE & TIME

Automatic date & time- Press ▲/▼ button to select the option then press OK button to enter the sub-

menu.(Optional: Use network-provided time, Off)

● Manually adjusting date & time settings will automaticall change the Automatic date & time to OFF.

Set date- Press ▲/▼ button to select the option then press OK button to enter the sub-menu.

Set time- Press ▲/▼ button to select the option then press OK button to enter the sub-menu.

Set time zone- Press ▲/▼ button to select the option then press OK button to enter the sub-menu.

Use 24-hour format-Press ▲/▼ button to select the option then press OK button to choose ON/OFF.

LANGUAGE

Language- Press ▲/▼ button to select the optionthen press button to enter the OK select language.

Current keyboard- Press ▲/▼ button to select the option then press OK button to enter the sub-menu.

Gboard Settings- Press ▲/▼ button to select the option then press OK button to enter the sub-menu.

Manage keyboards- Press ▲/▼ button to select the option then press OK button to enter the sub-

menu.

KEYBOARD

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Internal shared storage- Press ▲/▼ button to select the option then press OK button to enter the sub-

menu.

Removable Storage- Press ▲/▼ button to select the option then press OK button to enter the sub-

menu.(Note: Show external devices if available)

STORAGE

HOME SCREEN

In this menu, you can set channels, apps, open source licenses.

1. Press ▲/▼ button to select what you want set.

2. Press OK button to adjust.

3. After finishing your adjustment, press BACK button return to the previous menu.

GOOGLE

In this menu, you can set searchable apps, safe search filter, block offensive words, open

source licenses.

1. Press ▲/▼ button to select what you want set.

2. Press OK button to adjust.

3. After finishiing your adjustment, press BACK button return to the previous menu.

CHROMECAST BUILT-IN

In this menu, you can read the information and settings of Chromecast.

1. Press ▲/▼ button to select what you want set.

2. Press OK button to adjust.

3. After finishing your adjustment, press BACK button return to the previous menu.

A-loa7wavVyCIP2x-HcL

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Screen saver- Press ▲/▼ button to select the option then press OK button to enter the sub-

menu.(Optional: Turn screen off, Backdrop, Colors)

When to Start- Press ▲/▼ button to select the option then press OK button to enter the sub-menu.

(Optional: 5 minutes, 15 minutes, 30 minutes, 1 hour, 2 hours.)

Start now- Press ▲/▼ button to select the option then press OK button to enter screen saver.

SCREEN SAVER

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ENERGY SAVER

Turn off Display- Press ▲/▼ button to select the option then press OK button to enter the sub-menu.

(Options: 15 minutes, 30 minutes, ....24 hours, Never.)

LOCATION

Location status- Press ▲/▼ button to select the option then press OK button to enter the sub-menu.

(Optional: Use Wi-Fi to estimate location, Off)

USAGE & DIAGNOSTICS

Usage & diagnostics- Press ▲/▼ button to select the option then press button OK to choose ON/OFF.

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ACCESSIBILITY

Captions- Press ▲/▼ button to select the option then press OK button to enter the sub-menu.

High contrast text- Press ▲/▼ button to select the option then press OK button to choose ON/OFF.

Text to speech- Press ▲/▼ button to select the option then press OK button to enter the sub-menu.

Accessibility shortcut- Press ▲/▼ button to select the option then press OK button to choose

ON/OFF.

TalkBack- Press ▲/▼ button to select the option then press OK button to enter the sub-menu.

Switch Access- Press ▲/▼ button to select the option then press OK button to enter the sub-menu.

RESTART

Press OK button to enter the sub-menu.

Restart the TV.

REMOTES & ACCESSORIES

Note: It is only available to the remote control with Bluetooth.

In this menu, you can pair Bluetooth devices.

1. Press “OK”and "Volume+" buttons for about 5 seconds.

2. When the LED starts to flash, release it. The remote controller will send the pairing signal to the TV

and display the information of the remote control on the right side of the screen.

3. Press the OK button to display the pairing. If the paired is displayed, the connection is successful.

4. Press BACK button return to the previous menu.

NOTE

The menu/function may be different depending on when you purchased the TV.

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ADD AND USE OF MEDIA PLAYER

1. In the HOME interface, select the + icon in the APP column to add the application, and click OK.

Press up and down to select the Media Player application, and click to add it OK to the HOME

interface.

2. Focus on the corresponding USB driver and press OK to display video, photo, audio files.

Press navigation button to select the file.

PICTURE

Picture Mode- Press ▲/▼ button to select the option button to enter the sub-menu.(Optional:

Standard, Dynamic, Movie, Eye Comfort, Gentle, Vivid, Sport, Personal).

Brightness/Color Saturation/Hue/Contrast/Gamma/Black Level Sharpness- Press ▲/▼

button to select the option.

Press ◄ to decrease the parameter. Press ► to increase the parameter.

Gamma- Press ▲/▼ button to select the option.

Press ◄ to decrease the parameter.

Press ► to increase the parameter.

ECO

Press MENU key to the main menu, and select Picture.

Press button to ECO option and press OK to select the option.

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SOUND

Press MENU key to the main menu, and select Sound.

Sound Mode- Press OK to enter the sub-menu, press button to select option and press OK to

select the option.

Surround Mode- Press ▲/▼ button to select the option then press OK button to choose

ON/OFF.

Night Mode- Press ▲/▼ button to select the option then press OK button to choose ON/OFF.

Sound Only- Press OK to enter the sub-menu, press OK button to select option.

Output Device- Press ▲/▼ to enter the sub-menu.

Audio Output Type- Press ▲/▼ to enter the sub-menu.

Advanced Settings- Press ▲/▼ to enter the sub-menu.

Press MENU key to the main menu, and select System.

Press ▲/▼ button to select option and press OK to select the option.

Due to the product characteristics featured on the Apps store, as well as limitations in available

content, certain featured applications, and services may not be available on all devices or in all

territories. Some Apps featured may also require additional peripheral device or membership fees.

Services and content availability are subject to change without prior notice.

Manufacture takes no legal responsibility whatsoever for any interruption of App services caused by

the service provider for any reason.

An unstable Internet connection may cause delays or interruptions. In addition, applications may

terminate automatically depending on the network environment.

Applications services and updates may become unavailable.

Application content is subject to change by the services provider without prior notice.

Specific services may differ with the version of the application installed on the TV.

An application's functionally may change in future version of the application.

Depending on the third party service provider/s policies, certain applications may not support

multitasking.

The response to remote commands and the resulting on screen display may be delayed while a

webpage is loading.

The copy and paste operations are not supported.

The web browsing speed will differs with the network environment.

Depending on the types of video/audio codecs supported, it might not be possible to play certain

video and audio files while playing content.

Apps store have certain limitation, it consist many inbuilt apps for various needs of user but user

doesn't have facility to add other apps from any other media.

Read Before Using Apps

(*Terms & Conditions Apply)

SYSTEM

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Troubleshooting

If you have any problem, check the couter measures for each symptom listed below. The following

symptoms may have been, caused by inaporopriate adjustment rather than actual malfunction of the

unit. If the trouble pens sts, contact the Customer Care Centre, see back page for contact details.

No power

No picture

Good picture but no

sound

Good sound but abnormal

color or no picture

No response to remote control

Colored dots may be present

on the screen

Picture is breaking up

Please check the power cord plugged in and that the power outlet

works.

Unplug the power cord and plug it in after 60 seconds and restart

the TV.

Please check antenna connection.

Station may be experiencing problems, please tune to another

station.

Please adjust the settings of contrast and brightness.

Please increase the volume.

Please check TV is under mute mode, press MUTE button on the

remote control.

Please check sound settings.

If external devices are being used, check their volumes are not set

too low or turned off.

If using AVI or Component inputs, please make sure cables are

connected properly and not loose.

If using DVI to HDMI cable, a separate audio cable is required.

Make sure a headphone jack >s not connected.

Please check antenna connection and antenna condition. If using

Component input, please check Component connections, incorrect

or loose connections may cause colour problems or cause the

screen to be blank.

Batteries of remote control may have exhausted, if necessary,

please change the batteries.

Clean the remote control lens. The distance between

LED TV and remote control should be within 8m, within

recommended operating angle and path is free of obstructions.

Although the LED screen is made with high-preci sion technology

and 99.99% or mere of the pixels are effective, black dots may

appear or bright points of light (red. blue, or green) may appear

constantly on the LED screen. This is a structural property of the

LED screen and not a malfunction.

Keep the TV away from noisy electrical sources such as cars, hair

dryers, welders, and all optional equioment.

Electrical atmospheric interference such as local or distant ightning

storms may cause picture to break up.

When installing optional equipment, leave some space between

the optional equipment and the TV.

Check the antenna and connection.

Keep the antenna away from any power or inpuVoutput cables.

Symptoms Possible solutions USB not playing

Noise from speaker

TV turns off automatically

Symptoms Possible solutions

Check your area is covered by Digital Video Broadcasts.

Try re-tuning or manually tuning missing channels.

Check that you are using the correct antenna type.

Check if the channel has been blocked in the main menu

settings.

Please check connecting USB cable and power supply is

connected.

Hard drive has not been formatted. Please make sure USB disk is

compatible and the multimedia data formats are supported. Only

support FAT32 format for the USB disk.

Compression of video contents may cause distortion especially on

fast moving pictures such as sports and action movies.

Check cable connections, make sure a video cable is not

connected

to an audio input.

Low signal level may cause sound distortion.

Check if the Off Timer is set to On in the Setup menu.

Sleep Timer may have been enabled.

If there is no signal for about 10 minutes from an input, the TV will

turn off.

Check if the On Timer is set to On in the Setup menu.

Black bars on each side will be shown on HD channels when

displaying SD (4:3) contents.

Black bars on Top & Bottom will be shown on movies that have

aspect ratios different from your TV.

Adjust picture size option on your external device or TV to full

screen.

After Auto Tuning only

some channels are

available

Channel cannot be

selected

Picture is distorted,

macroblock, small block,

dots, pixelization, etc

Picture is not shown in

full screen

TV turns on

automatically

Never place a television set in an unstable location. A television set may fall, causing serious

personal injury or death. Many injuries, particularly to children, can be avoided by taking simple

precautions such as:

- Using cabinets or stands recommended by the manufacturer of the television set.

- Only using furniture that can safety support the television set.

- Ensuring the television set is not overhanging the edge of the supporting furniture.

- Not placing the television set on tall furniture (for example, cupboards or bookcases) without

anchoring both the furniture and the television set to a suitable support.

- Not placing the television set on cloth or other materials that may be located between the television

set and supporting furniture.

- Educating children about the dangers of climbing on furniture to reach the television set or its

controls

If your existing television set is being retained and relocated, the same considerations as above

should be applied.

The plug or appliance coupler is used as the disconnect device, the disconnect device shall remain

readily operable.

WARNING

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FCC Warning

This device complies with part 15 of the FCC rules. Operation is subject to the following two

conditions: (1) this device may not cause harmful interference, and (2) this device must

accept any interference received, including interference that may cause undesired

operation.

Changes or modifications not expressly approved by the party responsible for compliance

could void the user's authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates uses and can radiate radio frequency energy and, if not installed and

used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or television

reception, which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled

environment. This equipment should be installed and operated with minimum distance 20cm

between the radiator and your body.

Warranty

Thank you for purchasing this Sylvox product. We are glad to offer 12 months free warranty for you.

If you have any questions, please contact us via our after-sales email or website for assistance.

After-sales email: service@sylvoxtv.com

Website: www.sylvoxtv.com

Customer Service Support:

Email: service@sylvoxtv.com

Service Hotline: 8333-SYLVOX (Monday-Friday, 9:00 AM-5:00 PM EST)

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(d)

(e)

( f )

Warranty Policy

When returning an item, please note the following:

Only items purchased directly from www.sylvoxtv.com and authorized resellers can be

returned, such as Amazon, Walmart, Newegg, Wayfair, Aliexpress, etc.

We will not accept any return requests for products purchased from unauthorized third-party

suppliers.

Customer must contact the original vendor with your order ID or purchase proof and the detail

of the product issue at service@sylvoxtv.com to request a return/refund/repair/replace before

returning products. Sylvox will provide you with the shipping label in the mail.

Sylvox are responsible for all return shipping costs for quality problem.

If there is no reason to return the product after installation and use, Sylvox shall have the right

to charge restocking fees of 20% of the product value. (Only accept applications for no reason

return within 7 days after arrival, and freight costs are the responsibility of the customer)

Ensure that the item(s) you are returning is repackaged in the original condition with all the

documentation and accessories that came with it.

If the returned product is not in original packaging: artificial damage causes to affect the

second sale, such as its appearance being damaged, the lack of accessories, etc., we will

deduct the corresponding expenses according to the situation.

We will handle your request once getting your returning item.

How to return a product for a refund? (30 days money-back guarantee)

To return an item to Sylvox, Please contact the Sylvox team at service@sylvoxtv.com to

submit an after-sales application, we will provide you with the shipping label in the mail.

Please include your original order number or order proof in the email and ensure that the item

is returned within 30 days. No refunds will be issued until the item is received in its original

packaging (with its documentation and accessories).

Refunds

Once we receive and verify the condition of your product, a refund is initiated. The way your

refund is processed depends on your original payment method.

For credit or debit cards, refunds will be back to the card-issuing bank within 7-10 business

days of receipt of the returned item. Please contact the card-issuing bank with questions

about when the credit will be posted to your account.

What does the warranty not cover?

The wrong way of use and improper repair by the user caused the failure or damage.

Failure or damage caused by transportation, moving, and falling after purchase.

Other unavoidable external factors cause failure and damage.

Improper use of the equipment caused by water or other solution of damage.

Failure caused by a lightning strike or other electric system reasons

Damage caused by using power supply other than specified voltage.

English

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(a)

(b)

(c)

(d)

(e)

(f)

(g)

(h)

(i)

(j)

Warranty Period:

Sylvox repairs the TV free of charge under the condition of the normal use of the instruction

manual within 12 months.

Sylvox warrants that this product conforms to the manufacturer's specifications and will be

free of defects in material and workmanship should any defect occur.

Sylvox will correct the defect subject to the following conditions:

Any defects caused or repairs required as a result of the abusive operation, negligence,

accident, shipment damages, improper delivery and installation, application, and use for

which this product was not intended as set forth in the user’s manual or other applicable

Product documentation.

Any defects caused or repairs required as a result of any product that has been tampered

with, modified, adjusted, or repaired by any person other than Sylvox, a Sylvox authorized

service provider or a Sylvox authorized service center or dealer.

Any replacement of accessories, glassware, consumable or peripheral items required through

normal use of the Product, including but not limited to, earphones, remote controls, batteries,

etc.

Any cosmetic damage to the Product surface or exterior, including but not limited to that which

has been defaced or caused through normal wear and tear, improper shipping and handling,

or the use of chemical cleaning agents.

Any defects caused or repairs required as a result of damage caused by any external or

environmental conditions, including but not limited to, the use of incorrect voltage,

fluctuations or surges in transmission line/power line voltage, liquid spillage, or acts of nature

or God.

Warranty claims for Products returned with the altered, illegible, or missing model, factory

serial number, and UL markings.

Any Products used for rental, business, or commercial purposes.

Any installation, consumer instruction, delivery, setup, adjustment, and/or programming

charges.

A Product that is not installed following installation instructions is included with the Product.

Any signal reception problems (including antenna-related problems), images “burnt” into the

screen, signal noise or echo, interference or other signal transmission or delivery problems,

availability of third-party provided services or content (including, without limitation, image,

audio or video content).

No other entity other than Sylvox is authorized to extend, enlarge or transfer this warranty on

behalf of Sylvox.

The express warranties in this limited warranty are, in lieu of and, except to the extent

prohibited by applicable law, Sylvox disclaims all other warranties and conditions, express or

implied, whether arising by law, statute, by course of dealing, or usage of trade, including,

without limitation, implied warranties or conditions of all claims, whether based in contract,

negligence, strict liability or otherwise. Some states do not allow the exclusion or limitation of

incidental or consequential damages, so the above limitation or exclusion may not apply to

you.

For any questions, feel free to contact us via service@sylvoxtv.com at any time!

*

English

15.6” pour la Cuisine

Note: le produit et les illustrations de ce manuel d’utilisation ne servent que de référence explicative et peuvent varier selon le

modèle.

S l ox

10 23 POWER

SOURCE

MENU CH- CH+ VOL- VOL+

SET / EN TER TIM E MINUS T IME PL US

Modèle:KT16A0KGGA

Français

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