Follett Ice Pro EDB1000 Installation and Service Manual

Installation and Service Manual

Serial numbers E00006 and above

Ice Pro

™

EDB1000 230V, 50 Hz Automatic

Ice Bagging and Dispensing System

00127357R05

801 Church Lane • Easton, PA 18040, USA

Toll free (877) 612-5086 • +1 (610) 252-7301

www.follettice.com

Order parts online

www.follettice.com

Manual de Instalación y Servicio del Dispensador y Embolsador Automático de Hielo Ice Pro

Manuel d'Installation et de Dépannage du Distributeur et Ensacheur Automatique de Glace Ice Pro

Ice Pro Automatisches Eisabfüll- und -ausgabesystem – Installations- und Wartungshandbuch

2

3

Table of contents

Operation and cleaning instructions can be found in manual 00127886.

Las instrucciones de uso y limpieza se encuentran en el Manual 00127886.

Les instructions d'exploitation et de nettoyage sont disponibles dans le manuel 00127886.

Bedienungs- und Reinigungsanweisungen entnehmen Sie bitte dem Handbuch 00127886.

Welcome to Follett Corporation

Specications

Installation

Service

Bienvenido a Follett Corporation

Especicaciones

Instalación

Servicio

Bienvenue à Follett Corporation

Caractéristiques techniques

Installation

Dépannage

Willkommen bei der Follett Corporation

Spezikationen

Installation

Wartung

Replacement parts

Piezas de repuesto

Pièces de rechange

Ersatzteile

5

6

8

15

17

18

20

27

29

30

32

39

41

42

44

51

52

4

Storage area of dispenser contains mechanical, moving parts. Keep hands and arms clear of this area at all times.

If access to this area is required, power to unit must be disconnected rst.

Access to service areas is restricted to persons having knowledge and practical experience of the appliance, in

particular as far as safety and hygiene are concerned.

Ice is slippery. Maintain counters and oors around dispenser in a clean and ice-free condition.

Ice is food. Follow recommended cleaning instructions to maintain cleanliness of delivered ice.

Should local codes require a hard-wired connection and/or shielded wiring, eliminate the cord(s) and plug(s) and

follow the appropriate wiring diagram.

Dispenser can accommodate most cube/cubelet ices up to 1” square or Chewblet

®

ice (made by Horizon ice

machines). Use of these ices can jam dispenser and void warranty. For questions about ice compatibility, call

customer service at (610) 252-7301.

Always disconnect power before cleaning or servicing the dispenser.

Failure to remove all sanitizer may result in health hazard.

Important Cautions

Welcome to Follett

Follett ice dispensers enjoy a well-deserved reputation for excellent performance, long-term reliability and outstanding

after-the-sale support. To ensure that this dispenser delivers that same degree of service, we ask that you take a moment

to review this manual before beginning the installation of the dispenser. Should you have any questions or require

technical help at any point, please call technical service at (610) 252-7301.

Before you begin

After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage

is found, notify the shipper immediately and contact Follett Corporation so that we can help in the ling of a claim, if

necessary.

5

6

Specications

Electrical

Each icemaker and dispenser requires separate circuit. Equipment

ground required.

Standard electrical – 230V, 50 Hz, 1 phase, Max. fuse – 5 amps,

15 amp circuit. Cord provided.

Plumbing

Drain 1" PVC FPT for hopper drain

Note: Drains should be hard piped and insulated. Maintain

at least 1cm per 31cm (1/4" per foot) run slope on

drain line run.

Temperature

Ambient temperature range: 10˚C (50˚F) minimum; 38˚C (100˚F)

maximum.

Clearance, installation and access information

The dispenser must be level in both directions. The dispenser is to

be installed in a location where use and maintenance is restricted to

trained personnel. The supply cord plug must be accessible.

Door entry Installation sites must have an unobstructed path to

installation location with door openings no less than

870mm (34.25").

Service clearance A minimum of 305mm (12") to left of unit is

necessary for service.

Ice type

Dispenser can accommodate most cube/cubelet ices up to 26mm

(1") square. Crushed, ake, or nugget ice cannot be used. Use of

these ices can jam dispenser and void warranty. For questions about

ice compatibility, call technical service at (610) 252-7301.

Icemaker weight limit

Icemaker(s) mounted on thin top may not exceed 272kg (600 lbs).

Icemaker(s) mounted on thick top may not exceed 590kg (1300 lbs).

Container sizes

Standard unit accommodates bag sizes up to 9kg (20 lbs)/

696mm (27.35").

Standard dispense chute compatible with carts and containers up to

750mm (29.5") high.

Optional 166mm (6.5") leg extension kit may be purchased to allow

for up to 915mm (36") high carts and bags up to 18kg (40 lbs) and

860mm (33.85") high.

Bag pins

Bag pins may be adjusted to accommodate bag hole centers from

127mm (5") to 254mm (10").

7

*

Special top required for icemakers weighing more than 272kg

(600 lbs). Add an additional 54mm (2.125") to height. Contact

factory.

**

Add 51mm (2") to depth and 4.5kg (10 lbs) to shipping weight

when drain pan accessory is used.

Dimensions and clearances

572mm (22.5")

26mm (1") FPT drain

*1823mm

(71.75")

1188mm

(46.75")

864mm

(34")

788mm

(31")

max. cart

695mm

(27.35")

max. bag

242mm

(9.5")

26mm (1")

FPT

drain

3121mm

(52.0")

**1156mm

(45.5")

305mm (12")

Service

Clearance

572mm (22.5")

26mm (1") FPT drain

*1823mm

(71.75")

1188mm

(46.75")

864mm

(34")

788mm

(31")

max. cart

695mm

(27.35")

max. bag

242mm

(9.5")

26mm (1")

FPT

drain

3121mm

(52.0")

**1156mm

(45.5")

305mm (12")

Service

Clearance

Fig. 1

Fig. 2

8

Installation

Door Entry

Some disassembly may be necessary to gain access through door

openings with a width of 850mm (34.25") to 1156mm (45.5").

Note: Disassembly is NOT necessary for gaining entry through

door openings larger than 1156mm (45.5'')

1. Remove lower splash panel with four screws (Fig. 3.1).

1

Fig. 3

1

2

Fig. 5

2. Detach the following plugs from the left side of control box:

Window interlock J26 (Fig. 4.1)

Control J21 (Fig. 4.2)

PCB power J22 (Fig. 4.3)

Auger motor J24 (Fig. 4.4)

3. Remove control panel cover by lifting and detaching hook

and loop tape (Fig. 5.1).

4. Remove lower cover with two thumbscrews, one from each

side (Fig. 5.2).

3 – PCB power J22

Agitation motor J23

4 – Auger motor J24

2 – Control J21

1 – Window interlock J26

Footswitch J27

Input power

Fig. 4

1

2

3

4

Fig. 6

5. Remove transfer case with two latches (Fig. 6.1).

6. Remove ice deection plate by lifting up (Fig. 6.2).

7. Remove auger by lifting up (Fig. 6.3).

8. Remove auger tube by lifting up. Note position of locating

slot on lower end for reinstallation (Fig. 6.4).

9. Remove blower duct by loosening thumb screw, rotating

clip (Fig. 7.1) and lifting up (Fig. 7.2).

1

2

Fig. 7

10. Remove control box/fan motor mounting assembly with

two screws (Fig. 8).

Fig. 8

10

11. Remove auger motor bracket with 8 screws (Fig. 9).

12. Remove bag pin bracket with two thumbscrews (Fig. 9).

Fig. 9

13. The units width may be further reduced by removing the

upper ice storage section (Fig. 10). This reduces unit width

by 45mm (1.75") to an overall width of 864mm (34").

a) Remove window.

b) Pull window interlock switch cable through wire trough in

upper right corner of base (Fig. 10.1).

c) Cut tie wrap.

d) Release latch from each side of ice storage section

(Fig. 10.2).

e) Lift upper ice storage section from base.

Note: Reinstallation of auger tube requires locating slot be in

the 7 o’clock position and upper end of auger be ush to

auger motor bracket.

1

2

Fig. 10

11

Locating unit

A minimum of 305mm (12") to the left of the unit must be

unobstructed for service clearance (see dimensions

and clearances).

Leg extension accessory

1. Raise unit off feet.

2. Remove each standard foot channel with four carriage bolts

(Fig. 11.1).

3. Remove foot insert and cap insert from standard foot

channel.

4. Align each accessory extension foot channel to the eight

holes of leg.

5. Use the four carriage bolts removed in step 2 and four

carriage bolts supplied with leg extension accessory to

attach each extension channel to the eight holes of each leg

(Fig. 11.2).

6. Place foot insert and cap insert into extension foot channel.

7. Verify each leg is in fully retracted position prior to lowering

unit on feet.

8. Follow leveling instructions below.

Leveling

Leveling the unit is important for the proper operation of any

top mounted icemaker. The dispenser is shipped with the legs in the

fully retracted position. Each leg may be adjusted independently by

turning clockwise to lower the leg or counterclockwise to raise

the leg.

Utility connections

Drain

Drain connection is made to the 1" FPT PVC tting (Fig. 12).

Leave a minimum of

1cm per 31cm run (1/4" per foot) slope on

drain line run. Insulate the entire run length to prevent condensation

from forming on outside of drain line.

Note: Avoid excessive tightening force when connecting

to this tting.

Note: Do not apply excessive heat if any sweating of ttings is

necessary. Heat conduction through metal may melt

threads in plastic drain.

Electrical

Make electrical connections in accordance with local and NEC

codes. Each icemaker and dispenser requires separate circuit.

Equipment ground required.

Standard electrical – 230V, 50 Hz, 1 phase. Max. fuse – 5 amps,

15 amp circuit. Cord provided.

Foot pedal

The foot pedal is connected to the dispenser at the factory. Remove

packaging and place on oor near bag stand on front of dispenser.

1

2

1

2

Fig. 11

226mm

(8.875")

582mm

(22.875")

drain

Fig. 12

12

Bag wicket

Note: Bags must be placed behind rear stainless chute.

1. Move chute lever to down position (Fig. 13.1).

2. Transfer bags from wicket to bag pins by removing

cardboard backing and sliding 15 to 20 bags onto pins at a

time until posts are full (Fig. 13.2).

3. Return chute lever to up position (Fig. 14).

Sanitize

Follow cleaning and sanitizing instructions in manual 00127886.

Icemaker

Follow icemaker manufacturer’s recommendations for installation.

Note: Icemaker(s) mounted on thin top may not exceed 272kg

(600 lbs). Icemaker(s) mounted on thick top may not

exceed 590kg (1300 lbs).

Adjustments

The installer should make the following initial adjustments to ensure

proper operation of the dispenser.

1. Tie-down adjustment

a) Release latch on side of dispenser.

b) Rotate bolt clockwise to increase tension.

c) Engage latch and verify tension has been increased.

2. Bag stand

The bag stand platform may be raised or lowered to

accommodate multiple bag sizes (Fig. 15). The bottom of bags

should touch platform when adjustment is complete.

a) Lift bag stand platform up and out of receiving slot on bag

stand base.

b) Insert bag stand platform in and down into next receiving

slot above bottom of bag.

3. Dispense duration

In timed mode, the dispense duration dial of the control panel

adjusts the length of time the unit dispenses ice.

a) Rotate dial clockwise to lengthen dispense duration. Rotate

counterclockwise to shorten dispense duration.

b) Verify timed mode is selected.

c) Press start button to test length of duration. Adjust as

necessary.

1

2

Fig. 13

Fig. 14

Fig. 15

13

Agitator removal

1. Remove all ice from dispenser.

2. Disconnect power to dispenser and icemaker.

3. Remove window from upper ice storage section.

4. Remove connection pin from left side of agitator bar

(Fig. 16).

2

1

2

Fig. 17

1

2

Fig. 18

Fig. 19

Fig. 16

5. Move agitator bar toward left dispenser wall (Fig. 17.1)

while pulling out the right side from bearing (Fig. 17.2).

6. Push right side of agitator bar toward rear right corner of bin

(Fig. 18.1) while pulling out the left side from the drive shaft

(Fig. 18.2).

7. Position pin end of agitator in window frame and spiral

clockwise out opening (Fig 19).

14

Wiring diagram

Fig. 20

M3

61 BLK

62 WHT

63 GRN/YEL

64 BLK

66 GRN/YEL

J4J3

J1

J2

J8

J9

J29

J5

J6

J21

GND

J14

J15

J10

SAFETY

J12

J13

J30

J11

J31

LOWER CONTROL BOX

M2

UPPER OPERATOR CONSOLE BOX

OPERATOR INTERFACE

AUGER

MOTOR

AGITATOR

MOTOR

WINDOW SWITCH

FOOT

SWITCH

6.0

EDB1000SA - ICE PRO SCHEMATIC

CONTROL BOARD

AUGER

CONTROL

AGITATOR

CONTROL

5

4

INPUT

1Ø 240VAC

L1

1

2

L2

MAIN

POWER

SWITCH

G

FUSE

BLOCK

L3-T3-T9

L2-T2-T8

L1-T1-T7

M1

L3-T3-T9

L2-T2-T8

L1-T1-T7

P1

P2

P3

U V W L1 L2

F SR

P1

P2

P3

U V W L1 L2

F SR

GRN

FUSE 8

27 RED J23-4

26 WHT J23-3

25 BLK J23-2

28 GR J23-5

J10 24-RED P21-7

J9 30-RED P21-9

20 WHT J24-2

19 BLK J24-1

21 RED J24-3

36 RED

35 BLK

J30 23-BLK P21-6

J21

1 BLK

2 WHT

11 BLK

12 BLK

13 WHT

14 WHT

8 BLK J22-1

9 WHT J22-2

3 GRN

4 GRN

10 GRN

BROWN

BLUE

J27

J26

J22

WINDOW SWITCH

C1

A1

C2

A2

LINE REACTOR

C1

A1

C2

A2

LINE REACTOR

LINE FILTER

39 WHT

40 BLK

41 BLK

44 WHT

43 BLK

J29 29-BLK P21-8

7 WHT J21-4 J27-2

7

6

6 BLK J21-5 J27-1

15 BLK

16 WHT

17 BLK

18 WHT

34 WHT

33 BLK

X1

X2

A/M

50/60HZ

X1

X2

A/M

50/60HZ

ENLARGED JUMPER SETTINGS

BLOWER MOTOR

50 BLK

51 WHT

59 WHT

58 BLK

53 BRN

52 BLU

55 RED

54 BLK

P23-4

P23-3

P23-2

P23-5

P24-3

P24-2

P24-1

P24-4

22 G&Y

60 GRN/YEL

5 GRN/YEL

1 AMP

FUSE 7

1 AMP

COM

UPPER

AGIT

LOWER

AGIT650

FOOT

SWITCH

220/240

VAC

BLOWER

MOTOR

65 WHT

42 WHT

31 BLK TO J21-1

32 BLK TO J21-2

AUGER

650

AUG

1000

LED1

BLOWER MOTOR

ON INDICATOR

PB6

BAG OPEN

START/STOP

PB4

TIMED MODE

DECREASE

PB5

TIMED MODE

INCREASE

PB2

TIMED MODE

STOP

PB3

TIMED MODE

START/STOP

PB1

MANUAL

START/STOP

T4-T5-T6

37 BLK

38 RED

F6-5A

F5-10A

F4-10A

F3-5A

F2-10A

F1-10A

J22

J24

1

BROWN

BLUE

15

Symptom

Ice does not dispense

Bags tear off pins

during lling

More than one bag opens

when blower is on

Bags won’t open

If problems persist after following this basic troubleshooting guide, call Follett’s technical service

department at (610) 252-7301.

Possible cause

No ice in bin

Dispense switch not closing

Foot pedal not closing

Auger motor not operating

Agitator motor not operating

Both auger motor & agitator

motor not operating

Bag platform not adjusted

properly

Poor quality bags

Stainless steel chute is not

resting against bags

Blower switch not on

Blower duct missing or out

of position

No power to blower motor

Solution

Check operation of ice maker

Check for contract closure

Check for contact closure of switch inside

foot pedal enclosure

1. Check for power to motor

2. Check for output from corresponding inverter

3. Check fuses and power supply to LI & L2 of inverter

4. Jump terminals F & S on inverter. If motor runs,

replace PC board

Note: Voltage from inverter and auger motor must be

tested with an analog meter

1. Check for power to motor

2. Check for output from corresponding inverter

3. Check fuses and power supply to LI & L2 of inverter

4. Jump terminals F & S on inverter. If motor runs

replace PC board

Note: Voltage from inverter and auger motor must be

tested with an analog meter

1. Check that window is in place

2. Check that both window interlock switch are

fully depressed

3. Check that interlock relay is energized

Adjust bag platform to on notch above where bottom

of bag contacts platform

Try bags from another supplier

Move chute lever to up position to locate stainless

steel chute in the rear position

Turn blower switch on

Reinstall/re-position blower duct

Check fuses and output power at operator

control panel

Troubleshooting guide

Service

Before calling for service

1. Check that ice is in the dispenser and that congealed cubes are not causing a jam.

2. Check that circuit breaker and switches are in ON position.

3. Check that window is on securely. If ajar, dispenser will not operate.

4. Check that all drains are clear.

16

17

El área de almacenamiento del dispensador contiene partes mecánicas y de movimiento. Mantenga en todo momento

las manos y brazos fuera de este lugar. Si necesita tener acceso a esta área, la alimentación eléctrica a la unidad debe

desconectarse previamente.

El acceso a las áreas de servicio está restringido a las personas que tienen conocimiento y experiencia práctica en el

uso del equipo, en particular en lo que se reere a seguridad e higiene.

El hielo es resbaloso. Mantenga los mostradores y los pisos alrededor de la unidad limpios y libres de hielo.

El hielo se consume con las bebidas. Siga las instrucciones de limpieza que se recomiendan para mantener la pureza

del hielo que dispensa la unidad.

En caso de que los códigos locales requieran conexión eléctrica rígida o cable blindado, elimine el cable y el enchufe

que se incluyen y observe lo indicado en el diagrama de cableado apropiado.

El dispensador puede acomodar la mayor parte de los cubos y cubitos de hielo hasta de una pulgada de lado. El hielo

triturado, en escamas o el hielo granizado no deben usarse. Hielo en estas formas puede atascar el dispensador e

invalida la garantía. Para resolver preguntas en cuanto a tipos de hielo compatibles con la unidad llame a la División

de Servicio al Cliente al teléfono (610) 252-7301.

Desconecte siempre la corriente eléctrica antes de limpiar o dar servicio al dispensador.

El no remover completamente el desinfectante usado en la unidad puede resultar en un riesgo para la salud.

!

Precauciones importantes

¡Bienvenido a Follett!

Las máquinas para dispensar hielo de Follett gozan de una muy merecida reputación por su excelente

funcionamiento, conabilidad por largo tiempo y la sobresaliente ayuda que le proporcionamos después de la

compra. Para asegurar que esta unidad le rinde la más alta calidad de servicio, le rogamos que se tome un

momento para leer este manual antes de comenzar la instalación de la máquina. En caso de que tenga cualquier

pregunta o necesite ayuda técnica en cualquier momento, sírvase llamar a la División de Servicio Técnico al

teléfono (610) 252-7301.

Antes de comenzar

Después de desembalar y remover todos los materiales de empaque, revise el equipo para ver si ha sufrido

algún daño durante el transporte. Si encuentra daño, notique a la agencia de transporte inmediatamente y

póngase en contacto con Follett Corporation, de manera que podamos ayudarle a preparar el reclamo, si es

necesario.

18

Especicaciones

Especicaciones Eléctricas

Toda máquina de fabricar o de dispensar hielo requiere su circuito individual.

El equipo debe quedar conectado a tierra debidamente.

Corriente estándar – 230V, 50 Hz, monofásica, fusible máximo de

5 amperios, circuito de 15 amperios. El cable de conexión viene incluido.

Plomería

Drenaje Tubería de PVC FPT de 26mm para el desagüe de la tolva.

Nota: Los drenajes deben ser de tubería rígida y aislada. Mantenga

una pendiente en la tubería de por lo menos 1 cm por cada 31 cm.

Temperatura

Rango de temperatura ambiente: de 10° C (50° F) como mínimo hasta 38° C

(100° F) como máximo.

Distancias libres, instalación e información de acceso

La unidad debe quedar nivelada en ambas direcciones. Debe quedar instalada

en donde su utilización y mantenimiento estén limitados a personal entrenado.

La toma para enchufar el cable de alimentación eléctrica debe quedar en lugar

accesible.

Puerta de entrada

El sitio de instalación debe tener una entrada sin obstrucción hasta la

ubicación de la instalación, con puertas de abertura de no menos de 870mm

de ancho.

Distancia libre para servicio.

Para dar servicio a la unidad se requiere un espacio mínimo de

305mm a la izquierda de la unidad.

Tipo de hielo

El proveedor puede acomodar la mayor parte de tipos de hielo en cubos o

en cubitos hasta cubos de 26mm de lado. No debe usarse hielo triturado,

en escamas o hielo granizado. El uso de estos tipos de hielo puede atascar

el proveedor e invalida la garantía. Para resolver preguntas en cuanto a

compatibilidad de tipos de hielo, llame al Servicio Técnico al teléfono

(610) 252-7301.

Límite de peso de la máquina de fabricación de hielo

La unidad o unidades de fabricación de hielo montadas sobre dispensador de

tapa delgada no deben exceder los 272kg.

La unidad o las unidades de fabricación de hielo montadas sobre dispensador

de tapa gruesa no deben exceder los 590kg.

Tamaños de contenedores

La unidad estándar puede acomodar bolsas de hasta 9kg o 696mm.

El canalón de descarga estándar es compatible con carros y contenedores de

hasta 750mm de altura.

Opcionalmente, se ofrece un juego de extensión de pata de 166mm que

permite el uso de carros de hasta 915mm de altura y de bolsas de hasta 18kg

u 860mm de altura.

Pernos para bolsa

Los pernos para bolsa pueden ajustarse para acomodar bolsas con

perforaciones desde 127mm hasta 254mm de distancia entre centros.

19

*

Se requieren tapas especiales para máquinas de fabricación de

hielo que pesen más de 272kgs. Agregue 54mm a la dimensión

de altura. Póngase en contacto con la fábrica.

**

Agregue 51mm a la dimensión de profundidad y 4.5kg al peso

de embalaje cuando la bandeja de drenaje se usa.

Dimensiones y espacios libres

572mm (22.5")

26mm (1") FPT drain

*1823mm

(71.75")

1188mm

(46.75")

864mm

(34")

788mm

(31")

max. cart

695mm

(27.35")

max. bag

242mm

(9.5")

26mm (1")

FPT

drain

3121mm

(52.0")

**1156mm

(45.5")

305mm (12")

Service

Clearance

572mm (22.5")

26mm (1") FPT drain

*1823mm

(71.75")

1188mm

(46.75")

864mm

(34")

788mm

(31")

max. cart

695mm

(27.35")

max. bag

242mm

(9.5")

26mm (1")

FPT

drain

3121mm

(52.0")

**1156mm

(45.5")

305mm (12")

Service

Clearance

Fig. 1

Fig. 2

desagüe de 26mm (1") de FPT

distancia libre

para servicio

carro max.

bolsa max.

desagüe de

26mm (1")

de FPT

20

1

Fig. 3

1

2

Fig. 5

3 – PCB power J22

Agitation motor J23

4 – Auger motor J24

2 – Control J21

1 – Window interlock J26

Footswitch J27

Input power

Fig. 4

Corriente de Alimentación

1 - Intercierre de ventana J26

Interruptor de Pie J27

2 – Control J21

3 - Alimentación tablero

de circuito impreso J22

Motor de Agitación J23

4 - Motor del Sinfín J24

Instalación

Puerta de Entrada

Puede ser necesario desarmar algún elemento de la unidad para

poder pasarla a través de puertas con un ancho de 850mm hasta

1156mm.

Nota: NO es necesario desarmar ningún elemento para pasar

la unidad a través de puertas de un ancho de más

de 1156mm.

1. Remueva el panel inferior de salpique que está sujeto con 4

tornillos (vea la Fig. 3.1).

2. Desconecte los siguientes tacos del lado izquierdo de la

caja de control:

Intercierre de ventana J26 (Fig. 4.1)

Control J21 (Fig. 4.2)

Alimentación del tablero de circuito impreso J22 (Fig. 4.3)

Motor del Sinfín J24 (Fig. 4.4)

3. Remueva la cubierta del panel de control levantando y

desconectando el gancho y la cinta de velcro (Fig. 5. 1).

4. Remueva la cubierta inferior que está jada con 2 tornillos

de mariposa, uno de cada lado (Fig. 5. 2).

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Follett Ice Pro EDB1000 Installation and Service Manual

Follett Ice Pro EDB1000 Installation and Service Manual

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