Yealink IP Phones Shortcuts Guide

710-0154-104

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Line Button Status Lights

Unlit: The line is available for a new call.

Solid green: The line has an active call.

Pick up the handset or press the speaker key and dial

the extension number.

To an external number

Pick up the handset or press the speaker key and dial

the 10- or 11-digit phone number.

To an international number

Pick up the handset or press the speaker key and dial 011,

then the country code and phone number.

To emergency services

Pick up the handset or press the speaker key and dial 911.

call waiting beep.

Sending a ringing call to voicemail

Press the Reject softkey.

Ending Calls

One call in progress

If the call is active, hang up the handset, or press

the Speaker key.

If the call is on hold, press the EndCall softkey

Multiple calls in progress

Placing a new call with an active call

Press the Hold softkey to place the active call on hold, then

press the NewCall softkey and dial the new phone number.

Switching between held calls

Press the corresponding Line key to retrieve the held call,

or use the Up and Down keys to select the call you wish to

retrieve. Press the Resume softkey. If there this one active

call and one held call, press the Swap softkey. The current

active call is automatically put on hold.

View details of calls in progress

Three-Way Conferencing

up to conference the two calls together.

If there this one active call and one held call, press the

Conf softkey to conference the two calls together.

Stopping a conference call

Press the Split softkey to split the conference call into

two individual held calls. Use the Up and Down keys to

select the call you wish to retrieve then press the Resume

softkey or press a slow ashing green line key to retrieve

the corresponding call.

Press the EndCall softkey to drop the conference call

softkey then the Resume softkey to reconnect with the

original call.

Transfer to an user extension’s voicemail

Press the TRAN softkey to place the call on hold, dial

**

followed by the extension number. Press TRAN

softkey again.

Call park

Press the TRAN softkey to place the call on hold.

Dial

number and then the # key.

Note: the parking spot number can be any number

between 1-4 digits and must be used to retrieve the call.

Call Forwarding

Turn on call forwarding

Pick up the phone and dial

and then dial the phone number that will receive

forwarded calls followed by #. The system will conrm

the number you have entered.

Press the Message key, and then follow the menu prompts.

Recording/updating your greeting

Select Option 5 from the voicemail menu,

then select Option 1.

Recording/updating your name

Select Option 5 from the voicemail menu,

then select Option 2.

Changing your PIN

Select Option 5 from the voicemail menu,

then select Option 3.

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Vert clignotant lent: Appel mis en attente.

Vert clignotant rapide: Appel entrant ou nouvel

appel en attente.

Faire des appels

Appeler une extension interne

Décrochez le combiné ou appuyez sur la touche haut-

parleur et composez un numéro d’extension.

Appeler un numéro national

Appeler les services d’urgence

parleur et composez 911.

Recevoir des appels

Répondre à un appel

Décrochez le combiné ou appuyez sur la touche

dynamique Answer lorsque le téléphone sonne.

Répondre à un appel en attente

Appuyez sur la touche dynamique Answer lorsque vous

entendez les bips d’appel en attente.

Renvoyer un appel vers la messagerie vocale

Appuyez sur la touche dynamique Reject.