LG CBGS3028S Guide d'installation

OWNER'S MANUAL

GAS COOKTOP

Read this owner's manual thoroughly before operating the

appliance and keep it handy for reference at all times.

ENGLISH

MFL71937801

Rev.00_051222

www.lg.com

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Safety for a Gas Cooktop

WARNING: If the information in these instructions is not

followed exactly, a fire or explosion may result causing property damage,

personal injury or death.

•Do not store or use gasoline or other flammable vapors and liquids in

the vicinity of this or any other appliance.

•WHAT TO DO IF YOU SMELL GAS

-Do not try to light any appliance.

-Do not touch any electrical switch.

-Do not use any phone in your building.

-Immediately call your gas supplier from a neighbor's phone. Follow

the gas supplier's instructions.

-If you cannot reach your gas supplier, call the fire department.

•Installation and service must be performed by a qualified installer,

service agency, or the gas supplier.

WARNING:

Never Operate the Top Surface Cooking Section of this Appliance

Unattended.

•Failure to follow this warning statement could result in fire,

explosion, or burn hazard that could cause property damage,

personal injury, or death.

•If a fire should occur, keep away from the appliance and

immediately call your fire department.

DO NOT ATTEMPT TO EXTINGUISH AN OIL/GREASE FIRE WITH

WATER.

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TABLE OF CONTENTS

3

4 IMPORTANT SAFETY

INSTRUCTIONS

4 READ ALL INSTRUCTIONS BEFORE USE

4WARNING

7CAUTION

8 PRODUCT OVERVIEW

8 Product Features

9 OPERATION

9 Using the Surface Burners

12 SMART FUNCTIONS

12 LG ThinQ Application

15 MAINTENANCE

15 Care and Cleaning

19 TROUBLESHOOTING

19 Before Calling for Service

21 LIMITED WARRANTY

21 USA

25 CANADA

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4IMPORTANT SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

Download this owner's manual at http://www.lg.com

Safety Messages

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and

follow all safety messages.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,

and tell you what may happen if the instructions are not followed.

WARNING

• To reduce the risk of explosion, fire, death, electric shock, injury or scalding to persons when using this

product, follow basic precautions, including the following:

Installation

• Make sure the cooktop is properly installed and grounded by a qualified installer, according to the

Installation Instructions. Any adjustment and service should be performed only by qualified gas range

installers or service technicians.

• Plug the cooktop into a 120-volt grounded outlet only. Do not remove the round grounding prong from

the plug. If in doubt about the grounding of the home electrical system, it is your personal responsibility

and obligation to have an ungrounded outlet replaced with a properly grounded, three-prong outlet in

accordance with the National Electrical Code. Do not use an extension cord with this cooktop.

• To prevent fire hazard or electrical shock, do not use an adapter plug, an extension cord, or remove the

grounding prong from the electrical power cord. Failure to follow this warning can cause serious injury,

fire or death.

• This appliance is equipped with a three-prong grounding plug for your protection against shock hazard

and should be plugged directly into a properly grounded receptacle. Do not cut or remove the

grounding prong from this plug.

• Make sure all packaging materials are removed from the cooktop before operating it to prevent fire or

smoke damage should the packaging material ignite.

• Make sure the cooktop is properly adjusted by a qualified service technician or installer for the type of

gas (natural or LP) that is to be used. The cooktop can be converted for use with either type of gas. See

the Installation Instructions.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages

will follow the safety alert symbol and either the word WARNING or CAUTION.

These words mean:

WARNING

You may be killed or seriously injured if you do not follow instructions.

CAUTION

You may be injured or cause damage to the product if you do not follow instructions.

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5IMPORTANT SAFETY INSTRUCTIONS

ENGLISH

• These adjustments must be done by a qualified service technician according to the manufacturer’s

instructions and all codes and requirements of the authority having jurisdiction. Failure to follow these

instructions could result in serious injury or property damage. The qualified agency performing this

work assumes responsibility for the conversion.

• Remove all tape and packing materials before using the cooktop. Dispose of all plastic bags after

unpacking the cooktop. Never allow children to play with packing materials.

• Improper installation, adjustment, alteration, service or maintenance can cause injury or property

damage. For assistance or additional information, consult a qualified installer, service agency,

manufacturer (dealer) or your gas supplier.

• Never reuse old flexible connectors. The use of old flexible connectors can cause gas leaks and personal

injury. Always use NEW flexible connectors when installing a gas appliance.

• This appliance must not be installed with a ventilation system that blows air downward toward the

cooktop. This type of ventilation system may cause ignition and combustion problems with the gas

cooking appliance resulting in personal injury or unintended operation.

• Ask the installer to show you the location of the cooktop gas shut-off valve and how to shut it off if

necessary.

• Before servicing, disconnect the electrical supply.

Operation

• Gas appliances can cause minor exposure to four potentially hazardous substances, namely benzene,

carbon monoxide, formaldehyde and soot, caused primarily by the improper combustion of natural or

LP gas.

• Correctly adjusted burners, indicated by a blue rather than a yellow flame, will minimize improper

combustion. Exposure to these substances can be minimized by opening windows or using a ventilation

fan or hood.

• Do not place or use combustible materials, gasoline or other flammable vapors and liquids in the vicinity

of this or any other appliance.

• Stepping, leaning or sitting on this cooktop can result in serious injuries and cause damage to the

cooktop.

• Do not leave children alone or unattended where a cooktop is hot or in operation. They could be

seriously burned.

• Do not allow children to climb or play around the cooktop.

• Let the burner grates and other surfaces cool before touching them or leaving them where children can

reach them.

• Items of interest to children should not be stored in cabinets above a cooktop — children climbing on

the cooktop to reach items could be seriously injured.

• Do not let anyone climb or stand on the cooktop. They could damage the cooktop or tip it over, causing

severe personal injury.

• NEVER use the cooktop as a space heater to heat or warm the room. Doing so may result in carbon

monoxide poisoning and overheating of the cooktop.

• Never wear loose fitting or hanging garments while using the appliance. Be careful when reaching for

items placed in cabinets over the cooktop. Flammable material could be ignited if brought into contact

with flame or hot surfaces and may cause severe burns.

• Do not place flammable materials on or near the cooktop.

• Do not use water on grease fires. NEVER touch a flaming pan. Turn the controls off. Smother a flaming

pan on a surface burner by covering the pan completely with a well-fitting lid, cookie sheet or flat tray.

Use a multi-purpose dry chemical or foam-type fire extinguisher. Flaming grease outside a pan can be

put out by covering it with baking soda or, if available, by using a multi-purpose dry chemical or foam-

type fire extinguisher.

• If the top burner flame goes out, gas is still flowing to the burner until the knob is turned to the OFF

position. Do not leave the burners ON unattended.

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6IMPORTANT SAFETY INSTRUCTIONS

•Use proper pan size. Do not use pans that are unstable or easily tipped. Select cookware having flat

bottoms large enough to cover burner grates. To avoid spills, make sure cookware is large enough to

contain the food properly. This will save cleaning time and prevent hazardous accumulations of food.

Because heavy spattering or spills left on a range can ignite, use pans with handles that can be easily

grasped and remain cool.

• Never leave the surface burners unattended at high flame settings. Boilovers can cause smoking and

greasy spillovers may catch on fire.

• Control the top burner flame size so it does not extend beyond the edge of the cookware. Excessive

flame is hazardous.

• Use only dry pot holders—moist or damp pot holders on hot surfaces may result in burns from steam.

Do not let pot holders come near open flames when lifting cookware. Do not use a towel or other bulky

cloth instead of a pot holder.

• To prevent burns, ignition of flammable materials and spillage, turn cookware handles toward the side

or back of the cooktop without extending over adjacent burners.

• NEVER place any items on the cooktop. The hot air from the vent may ignite flammable items and will

increase pressure in closed containers, which may cause them to burst.

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other

appliance.

• Storage on Appliance - Flammable materials should not be stored on the cooktop or near surface units.

This includes paper, plastic and cloth items, such as cookbooks, plasticware and towels, as well as

flammable liquids.

• Carefully watch foods being fried at a high flame setting.

• Always heat fat slowly, and watch as it heats.

• Use a deep fat thermometer if possible to prevent overheating fat beyond the smoking point.

• Use the least possible amount of fat for effective shallow or deep-fat frying. Filling the pan too full of fat

can cause spillovers when food is added.

• LG does not recommend using a gas cooktop for the preparation of flaming foods. If you choose to

prepare flaming foods under a hood, turn the fan on.

• To prevent burns, always be sure that the controls for all burners are at the OFF position and all grates

are cool before attempting to remove them.

• If you smell gas, turn off the gas to the cooktop and call a qualified service technician. Never use an open

flame to locate a leak.

• Do not place cooking oils or other flammable materials on or near the cooktop.

• Always turn knob to the OFF position before removing cookware.

• Do not store explosives, such as aerosol cans, on or near the cooktop. Flammable materials may explode

and result in fire or property damage.

• Do not obstruct the flow of combustion and ventilation air.

• Do not block the airflow into or out of the cooktop. It is necessary for proper combustion and ventilation.

• Always turn knobs to the LITE position when igniting the top burners and make sure the burners have

ignited.

• If frying a combination of oils or fats, stir together before heating or as fats slowly melt.

Maintenance

• Do not attempt to repair or replace any part of the cooktop unless it is specifically mentioned in this

manual. All other service should be referred to a qualified technician.

• Clean the cooktop with caution. If a wet sponge or cloth is used to wipe spills on a hot cooktop, be careful

to avoid steam burns.

• Leak testing of the appliance shall be conducted according to the manufacturer’s instructions.

• Do not lift the cooktop. Lifting the cooktop can cause damage and improper operation of the cooktop.

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7IMPORTANT SAFETY INSTRUCTIONS

ENGLISH

SAVE THESE INSTRUCTIONS

• If the cooktop is located near a window, do not hang long curtains that could blow over the surface

burners and catch on fire.

CAUTION

• To reduce the risk of minor injury to persons, malfunction, or damage to the product or property when

using this product, follow basic precautions, including the following:

Operation

• To prevent poor air circulation, place the cooktop out of the kitchen traffic path and away from drafty

locations.

• If using glass cookware, make sure it is designed for top-of-range cooking.

• If frying mixtures of oils or fats, stir to combine before heating.

• Do not use a wok on the surface burners if the wok has a round metal ring that is placed over the burner

grate to support the wok. This ring acts as a heat trap, which may damage the burner grate and burner

head. Also, it may cause the burner to work improperly. This may cause a carbon monoxide level above

that allowed by current standards, resulting in a health hazard.

• Foods for frying should be as dry as possible. Frost or moisture on foods can cause hot fat to bubble up

and over the sides of the pan.

• Never try to move a pan of hot fat, especially a deep fat fryer. Wait until the fat is cool.

• Do not place plastic items on the cooktop—they may melt if left too close to the vent.

• Keep all plastics away from the surface burners.

• To avoid burns, do not clean the cooktop surface until it has cooled.

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8PRODUCT OVERVIEW

PRODUCT OVERVIEW

Product Features

Parts and Features

aGrate

bBurner

cBurner Control Knob

dRating Label and Serial Number Plate

Accessories

aRetainer Brackets (2 ea)

bScrews (2 ea)

cScrews (4 ea)

dNozzles (7 ea)

eGriddle (1 ea)

NOTE

• For your safety and for extended product life,

only use authorized components.

• The manufacturer is not responsible for product

malfunction or accidents caused by the use of

separately purchased, unauthorized

components or parts.

• The images in this guide may be different from

the actual components and accessories, which

are subject to change by the manufacturer

without prior notice for product improvement

purposes.

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9OPERATION

ENGLISH

OPERATION

Using the Surface Burners

Before Using the Surface Burners

Throughout this manual, features and appearance

may vary from your model.

• Make sure all grates on the cooktop are properly

placed before using any burner.

• Be sure the burners and grates are cool before

you place your hand, a pot holder, cleaning

cloths or other materials on them.

• Make sure all burners are in place.

• Do not operate the burner for an extended

period of time without cookware on the grate.

The finish on the grate may chip without

cookware to absorb the heat.

Lighting a Gas Surface Burner

• Be sure all the surface burners are placed in

their respective positions.

• Push the control knob in and turn it to the LITE

position.

• The clicking noise you hear is the sound of the

electric spark igniting the burners.

• To control the flame size, turn the knob. lf the

knob stays at LITE, it will continue to click.

• When one burner knob is turned to LITE, all the

burners spark. Do not attempt to disassemble or

clean around any burner while another burner is

on. An electric shock may result, which could

cause you to knock over hot cookware.

In Case of Power Failure

• In case of a power failure, you can light the gas

surface burners on the cooktop with a match.

Hold a lit match to the burner, then push in and

turn the control knob to the LITE position. Use

extreme caution when lighting burners this way.

• Surface burners in use when an electrical power

failure occurs will continue to operate normally.

Sealed Gas Burners

• The cooktop has five sealed gas burners. The

yoffer convenience, cleanability and flexibility to

be used in a wide range of cooking applications.

aMedium

bExtra Large (Dual)

cSmall

dLarge

•The small c burner offers a very low simmer

setting and is best for delicate foods such as

sauces that require long simmer times over low

heat.

• The medium a and large d burners are the

primary burners for most cooking. The

temperature range on these burners can handle

a wide range of cooking tasks.

• The extra large burner b is the maximum

output burner. Like the other burners, it can be

used for most everyday cooking tasks. This

burner is also designed to quickly bring large

amounts of liquid to a boil. The special

UltraHeat+ setting is designed for use with

cookware 10 inches or larger in diameter. The

extra large dual burner can also be used on LO

to simmer.

e Extra Large Burner only

Gas Lock

The Gas Lock feature shuts off the flow of gas.

• To activate the Gas Lock feature , press and hold

the Gas Lock button on the control panel for 3

seconds.

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10 OPERATION

• The lock melody sounds and the Gas Lock

indicator light is turned on if the feature is

activated.

• To deactivate the Gas Lock feature, press and

hold the Gas Lock button on the control panel

for 3 seconds.

Selecting Flame Size

NEVER let the flames extend up the sides of the

cookware.

Watch the flame, not the knob, while reducing the

heat. When fast heating is desired, the flame size

on a gas burner should match the cookware used.

Flames larger than the bottom of the cookware will

not result in faster heating of the cookware and

could be hazardous.

Cookware

• Aluminum

Medium-weight cookware is recommended

because it heats quickly and evenly. Most of the

foods brown evenly in an aluminum skillet. Use

sauce pans with tight fitting lids when cooking

with minimum amounts of water.

• Cast-Iron

If heated slowly, most skillets will give

satisfactory results.

• Stainless Steel

This metal alone has poor heating properties

and is usually combined with copper, aluminum

or other metals for improved heat distribution.

Combination metal skillets usually work

satisfactorily if they are used with medium heat

as the manufacturer recommends.

•Enamelware

Under some conditions, the enamel of some

cookware may melt. Follow cookware

manufacturer’s recommendations for cooking

methods.

•Glass

There are two types of glass cookware - those for

oven use only and those for top of the range

cooking (saucepans, coffee and teapots). Glass

conducts heat very slowly.

• Heatproof Glass Ceramic

Can be used for either surface or oven cooking.

It conducts heat very slowly and cools very

slowly. Check cookware manufacturer’s

directions to be sure it can be used on gas

ranges.

Using a Wok

Do not use a wok support ring. Placing the ring

over the burner or grate may cause the burner to

work improperly, resulting in carbon monoxide

levels above allowable standards.

This can be a health hazard.

Use a 14 inch or smaller flat bottom wok. Make

sure the wok bottom sits flat on the grate.

Woks are available at a local retail store.

Only a flat-bottomed wok should be used.

Stove-Top Grills

Do not use stove top grills on the surface burners.

Using the stove top grill on the surface burner will

cause incomplete combustion and can result in

exposure to carbon monoxide levels above

allowable current standards.

This can be a health hazard.

Using the Griddle

The non-stick coated griddle provides an extra -

large cooking surface for meats, pancakes or other

food usually prepared in a frying pan or skillet.

NOTE

• The griddle will discolor over time as it becomes

seasoned with use.

How to Place the Griddle

• The griddle can only be used on the left side

grate.

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11OPERATION

ENGLISH

• The griddle must be properly placed on the

grate.

NOTE

• Do not remove the left side grate when using the

griddle.

CAUTION

• Do not remove the griddle plate until the

cooktop grates, surfaces and griddle plate are

completely cooled.

• The griddle plate on the cooktop may become

very hot when using the cooktop. Always use

oven mitts when placing or removing the griddle

plate.

NOTE

• Avoid cooking extremely greasy foods, as grease

spills can occur.

• The griddle can become hot when surrounding

burners are in use.

• Do not overheat the griddle. This can damage

the non-stick coating.

• Do not use metal utensils that can damage the

griddle surface. Do not cut foods on the griddle.

• Do not place or store items on the griddle.

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12 SMART FUNCTIONS

SMART FUNCTIONS

LG ThinQ Application

This feature is only available on models with Wi-Fi.

The LG ThinQ application allows you to

communicate with the appliance using a

smartphone.

LG ThinQ Application Features

•Monitoring

- This function helps you check the current

status, remaining time, cook settings and end

time in one place.

•Product Notifications

- Turn on the Push Alerts to receive appliance

status notifications. The notifications are

triggered even if the LG ThinQ application is

not open.

•Timer

- You can set the timer from the application.

•Firmware Update

- Keep the appliance updated.

NOTE

• If you change your wireless router, Internet

service provider, or password, delete the

connected appliance from the LG ThinQ

application and connect it again.

• This information is current at the time of

publication. The application is subject to change

for product improvement purposes without

notice to users.

Before Using LG ThinQ Application

1 Check the distance between the appliance

and the wireless router (Wi-Fi network).

• If the appliance is too far from the router,

the signal strength becomes weak. It may

take a long time to connect or installation

may fail.

2 Turn off the Mobile data or Cellular Data on

your smartphone.

3 Connect your smartphone to the wireless

router.

NOTE

• To verify the Wi-Fi connection, check that the f

icon on the control panel is lit.

• The appliance supports 2.4 GHz Wi-Fi networks

only. To check your network frequency, contact

your Internet service provider or refer to your

wireless router manual.

•LG ThinQ is not responsible for any network

connection problems or any faults, malfunctions,

or errors caused by network connection.

• If the appliance is having trouble connecting to

the Wi-Fi network, it may be too far from the

router. Purchase a Wi-Fi repeater (range

extender) to improve the Wi-Fi signal strength.

• The Wi-Fi connection may not connect or may be

interrupted because of the home network

environment.

• The network connection may not work properly

depending on the Internet service provider.

• The surrounding wireless environment can

make the wireless network service run slowly.

• If the appliance cannot be connected due to

problems with the wireless signal transmission,

unplug the appliance and wait about a minute

before trying again.

• If the firewall on your wireless router is enabled,

disable the firewall or add an exception to it.

• The wireless network name (SSID) should be a

combination of English letters and numbers. (Do

not use special characters.)

• Smartphone user interface (UI) may vary

depending on the mobile operating system (OS)

and the manufacturer.

• If the security protocol of the router is set to

WEP, network setup may fail. Change the

security protocol (WPA2 is recommended) and

connect the product again.

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13SMART FUNCTIONS

ENGLISH

Installing the LG ThinQ Application

Search for the LG ThinQ application from the

Google Play Store or Apple App Store on a

smartphone. Follow instructions to download and

install the application.

Connecting to Wi-Fi

The Wi-Fi button, when used with the LG ThinQ

application, allows the appliance to connect to a

home Wi-Fi network. The f icon shows the status

of the appliance’s network connection. The icon

illuminates when the appliance is connected to the

Wi-Fi network.

•Initial Appliance Connection

Run the LG ThinQ application and follow the

instructions in the application to connect the

appliance.

•Reconnecting the Appliance or Connecting

Another User

Press and hold the Wi-Fi button for 3 seconds.

Run the LG ThinQ application and follow the

instructions in the application to connect the

appliance.

Radio Equipment Specifications

FCC Notice

The following notice covers the transmitter

module contained in this product.

This equipment has been tested and found to

comply with the limits for a Class B digital device,

pursuant to Part 15 of the FCC Rules. These limits

are designed to provide reasonable protection

against harmful interference in a residential

installation. This equipment generates, uses, and

can radiate radio frequency energy and, if not

installed and used in accordance with the

instructions, may cause harmful interference to

radio communications. However, there is no

guarantee that interference will not occur in a

particular installation. If this equipment does

cause harmful interference to radio or television

reception, which can be determined by turning the

equipment off and on, the user is encouraged to

try to correct the interference by one or more of

the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment

and the receiver.

• Connect the equipment into an outlet on a

circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV

technician for help.

This device complies with part 15 of the FCC Rules.

Operation is subject to the following two

conditions:

(1) This device may not cause harmful interference

and

(2) This device must accept any interference

received, including interference that may cause

undesired operation.

Any changes or modifications in construction of

this device which are not expressly approved by

the party responsible for compliance could void

the user’s authority to operate the equipment.

FCC RF Radiation Exposure

Statement

This equipment complies with FCC radiation

exposure limits set forth for an uncontrolled

environment. This transmitter must not be co-

located or operating in conjunction with any other

antenna or transmitter.

This equipment should be installed and operated

with a minimum distance of 20 cm (7.8 inches)

between the antenna and your body. Users must

follow the specific operating instructions for

satisfying RF exposure compliance.

Industry Canada Statement

This device contains licence-exempt transmitter(s)/

receiver(s) that comply with Innovation, Science

and Economic Development Canada’s licence-

exempt RSS(s). Operation is subject to the

following two conditions:

(1) This device may not cause interference.

(2) This device must accept any interference,

including interference that may cause undesired

operation of the device.

IC Radiation Exposure Statement

This equipment complies with IC radiation

exposure limits set forth for an uncontrolled

environment.

Type Frequency

Range

Output

Power

Wi-Fi 2412 MHz - 2462 MHz < 30 dBm

Bluetooth 2402 MHz - 2480 MHz

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14 SMART FUNCTIONS

This equipment should be installed and operated

with a minimum distance of 20 cm (7.8 inches)

between the antenna and your body.

NOTE

• THE MANUFACTURER IS NOT RESPONSIBLE FOR

ANY RADIO OR TV INTERFERENCE CAUSED BY

UNAUTHORIZED MODIFICATIONS TO THIS

EQUIPMENT. SUCH MODIFICATIONS COULD

VOID THE USER’S AUTHORITY TO OPERATE THE

EQUIPMENT.

Open Source Software Notice

Information

To obtain the source code that is contained in this

product, under GPL, LGPL, MPL, and other open

source licenses that have the obligation to disclose

source code, and to access all referred license

terms, copyright notices and other relevant

documents, please visit https://

opensource.lge.com.

LG Electronics will also provide open source code

to you on CD-ROM for a charge covering the cost

of performing such distribution (such as the cost of

media, shipping, and handling) upon email

request to open[email protected].

This offer is valid to anyone in receipt of this

information for a period of three years after our

last shipment of this product.

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15MAINTENANCE

ENGLISH

MAINTENANCE

Care and Cleaning

Make sure the electrical power is off and all

surfaces are cool before cleaning any part of the

cooktop.

Burner Assemblies

Sealed Burner Assemblies

Turn all controls OFF before removing the burner

parts.

The burner grates a, the burner caps b, and the

burner heads c can be lifted off, making them

easy to clean.

The burner electrodes d are not removable.

Dual Extra Large Burner Assembly

The burner head c, the dual burner outer cap b

and the dual burner inner cap a can be lifted off,

making it easy to clean.

The burner electrode d is not removable.

CAUTION

• DO NOT remove any parts from the cooktop

until they have completely cooled and are safe to

handle. Do not operate the surface burners

unless all burner parts and grates are properly

placed.

The electrode of the burner is exposed when the

burner head and cap are removed. When one

burner is turned to LITE, all the burners spark. Do

not attempt to disassemble or clean around any

burner while another burner is on. An electric

shock may result, which could cause you to knock

over hot cookware.

Burner Caps and Heads

Burner Caps

Lift burner caps off when they are cool.

Wash burner caps in hot, soapy water and rinse

with clean water. You may scour with a plastic

scouring pad to remove burned-on food particles.

To place the dual extra large burner outer cap

properly, make sure the burner cap a is

positioned over the assembly guide b in the

burner head.

General burner

Burner cap is properly

seated.

Burner cap is NOT

properly seated.

Dual Extra Large Burner

outer cap

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16 MAINTENANCE

Burner Heads

The burner heads are removable.

Simply lift them off the cooktop for cleaning.

The slits in the burner heads must be kept clean at

all times for an even flame. Clogged or dirty

burner ports or electrodes may cause improper

operation of the cooktop.

Any spill on or around an electrode must be

carefully cleaned. Take care to not hit an electrode

with anything hard or it could be damaged.

Clean the burner caps and heads routinely,

especially after bad spillovers which could clog the

openings. Lift burner heads off when they are cool.

To get rid of burned-on food, soak the burner

heads in a solution of mild liquid detergent and

hot water for 20–30 minutes. For more stubborn

stains, use a toothbrush.

CAUTION

• Do not hit the electrodes with anything hard.

Doing so could damage them.

• Do not use steel wool or scouring powders to

clean the burners.

• Do not scratch or gouge the port features of the

brass burner base.

• It is normal for brass burners to become

tarnished with use.

NOTE

• To clean the brass burner, use mild abrasive

cleaners or liquid cleaners.

• To clean port openings, use a stiff nylon bristle

toothbrush.

• Do not use steel wool or steel bristle brushes as

they can scratch the brass burner surface.

• Burners will not light if the cap is removed.

After Cleaning

Before placing the burner caps and burner heads

back, shake out excess water and then dry them

thoroughly.

Replacement

Replace burner heads and caps over the

electrodes on the cooktop, in the correct locations

according to their size. There are one small, two

medium, one large and one extra large burner

head and cap.

aMedium Burner Head and Cap

bExtra Large Burner (Center) Head and Cap

cSmall Burner Head and Cap

dLarge Burner Head and Cap

Burner Grates

The cooktop has three professional-style grates.

These grates are position-specific. For maximum

stability, these grates should only be used in their

proper position. Because of the varied burner

sizes, the side grates cannot be exchanged nor can

any of the grates be rotated front to back.

Cleaning

Lift grates off when they are cool.

Grates should be cleaned regularly and, of course,

after spills. Wash them in hot, soapy water and

rinse with clean water. When replacing the grates,

be sure they are positioned properly over the

burners.

The grates may be cleaned in a dishwasher.

Do not operate a burner for a long time without

cookware on the grate.

The finish on the grate may chip without cookware

to absorb the heat.

To remove burned-on food, place the grates in a

covered container.

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17MAINTENANCE

ENGLISH

Soak them with 1/4 cup ammonia for several hours

or overnight. Wash, rinse well and dry.

aSide Grate

bCenter Grate

Appearance may vary. The grates may be cleaned

in a dishwasher.

Although they are durable, the grates will

gradually lose their shine, regardless of the best

care you can give them. This is due to their

continual exposure to high temperatures. You will

notice this sooner with lighter colored grates.

NOTE

• Do not clean the grates in a self-cleaning oven.

Cooktop Surface

To prevent damage to the stainless steel surface of

the cooktop and to prevent it from becoming dull,

clean up spills immediately. Foods with a lot of acid

(such as tomatoes, sauerkraut, fruit juices, etc.) or

foods with high sugar content could cause a dull

spot if allowed to set. When the surface has

cooled, wash and rinse.

For other spills such as fat spatterings, etc., wash

with soap and water after the surface has cooled.

Then rinse and polish using a dry cloth.

CAUTION

• To avoid burns, do not clean the cooktop surface

until it has cooled.

• Do not lift the cooktop surface. Lifting the

cooktop surface can lead to damage and

improper operation of the range.

NOTE

• Do not place flammable materials on or near the

cooktop.

• Do not store or use combustible materials,

gasoline or other flammable vapors and liquids

in the vicinity of this or any other appliance.

• Do not try to lift the cooktop. Lifting the cooktop

can cause damage and improper operation of

the cooktop.

• If water is spilled on the cooktop, wipe it up

immediately. If water is left on the cooktop for a

long time, it may cause discoloration of the

cooktop surface and grate.

• The cooktop surface under the burner head may

become discolored if the gas surface burner is

used for a long time.

Stainless Steel Surfaces

Do not use a steel wool pad; it will scratch the

surface.

To clean the stainless steel surface, use warm

soapy water or a stainless steel cleaner or polish.

Always wipe the surface in the direction of the

grain.

Follow the cleaner instructions for cleaning the

stainless steel surface.

To inquire about purchasing stainless steel

appliance cleaner or polish, or to find the location

of the nearest dealer, call the toll-free customer

service number: 1-800-243-0000 (USA), 1-888-542-

2623 (CANADA) or visit our website at: http://

www.lg.com

Control Knobs

It’s a good idea to wipe the control panel after

each use of the cooktop.

Use mild soap and water or a 50/50 solution of

vinegar and water. Use clean water for rinsing.

Clean or rinse the control panel using a damp

cloth. Use mild soap and water or a 50/50 solution

of vinegar and water. Use clean water for rinsing.

Do not use abrasive cleansers, strong liquid

cleaners, plastic scouring pads or oven cleaners on

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18 MAINTENANCE

the control knobs. They can cause damage to the

finish of the knobs.

Do not try to bend knobs by pulling them up or

down or by hanging a towel or other such loads.

This can damage the gas valve shaft.

The control knobs may be removed for easier

cleaning.

Make sure the knobs are in the OFF position and

pull them straight off the stems for cleaning.

aSurface Burner Knob

To reinstall a knob, hold it with the OFF label at the

top and slide it directly onto the stem.

NOTE

• Unplug the cooktop before cleaning the control

knobs to prevent the burners from turning on.

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19TROUBLESHOOTING

ENGLISH

TROUBLESHOOTING

Before Calling for Service

Before calling for service, review this list. It may save you time and expense. This list includes common

occurrences that are not the result of a defect in workmanship or materials.

Parts and Features

Wi-Fi

Problem Possible Cause & Solution

Burners have yellow

or yellow-tipped

flames

The combustion quality of burner flames needs to be determined visually.

• Use the illustrations below to determine if the burner flames are normal. If

burner flames look like a, call for service. Normal burner flames should look

like b or c, depending on the type of gas used. With LP gas, some yellow

tipping on outer cones is normal.

aYellow flames: Call for service

bYellow tips on outer cones: Normal for LP gas

cSoft blue flames: Normal for natural gas

Burner flames are

very large or yellow

Improper air to gas ratio.

• If cooktop is connected to LP gas, contact the person who installed the range or

made the conversion.

Control knobs will

not turn

Knob is not pushed down

• To turn from OFF position, push the knob down and then turn.

Top burners do not

light or do not burn

evenly.

Plug on cooktop is not completely inserted in the electrical outlet.

• Make sure electrical plug is plugged into a live, properly grounded outlet.

Burner slots on the side of the burner may be clogged.

• Remove the burners and clean them. Check the electrode area for burned-on

food or grease. See the Care and Cleaning section.

Improper burner assembly.

• Make sure the burner parts are installed correctly. See the Care and Cleaning

section.

Problem Possible Cause & Solution

Trouble connecting

appliance and

smartphone to Wi-Fi

network

The password for the Wi-Fi network was entered incorrectly.

• Delete your home Wi-Fi network and begin the connection process again.

Mobile data for your smartphone is turned on.

• Turn off the Mobile data on your smartphone before connecting the appliance.

The wireless network name (SSID) is set incorrectly.

• The wireless network name (SSID) should be a combination of English letters and

numbers. (Do not use special characters.)

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20 TROUBLESHOOTING

Trouble connecting

appliance and

smartphone to Wi-Fi

network

The router frequency is not 2.4 GHz.

• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and

connect the appliance to the wireless router. To check the router frequency, check with

your Internet service provider or the router manufacturer.

The appliance and the router are too far apart.

• If the appliance is too far from the router, the signal may be weak and the connection may

not be configured correctly. Move the router closer to the appliance or purchase and

install a Wi-Fi repeater.

Problem Possible Cause & Solution

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LG CBGS3028S Guide d'installation

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