Limited Warranty (ONLY FOR U.S.A.)
Technics Products Limited Warranty
Limited Warranty Coverage (For USA Only)
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the
length of the period indicated on the chart below, which starts with the date of original
purchase (“warranty period”), at its option either (a) repair your product with new or
refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or
(c) refund your purchase price. The decision to repair, replace or refund will be made by
the warrantor.
During the “Labor” warranty period there will be no charge for labor. During the “Parts”
warranty period, there will be no charge for parts. This Limited Warranty excludes both
parts and labor for non-rechargeable batteries, antennas, and cosmetic parts (cabinet).
This warranty only applies to products purchased and serviced in the United States.
This warranty is extended only to the original purchaser of a new product which was not
sold “as is”.
Mail-In Service--Online Repair Request
Online Repair Request
To submit a new repair request and for quick repair status visit our Web Site at
http://shop.panasonic.com/support
When shipping the unit, carefully pack, include all supplied accessories listed in the
Owner’s Manual, and send it prepaid, adequately insured and packed well in a carton
box. When shipping Lithium Ion batteries please visit our Web Site at
http://shop.panasonic.com/support as Panasonic is committed to providing the most up
to date information. Include a letter detailing the complaint, a return address and
provide a daytime phone number where you can be reached. A valid registered receipt
is required under the Limited Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER
WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE
INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE.
CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED
WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits and Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and
DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO
DOES NOT COVER damages which occurred in shipment, or failures which are caused
by products not supplied by the warrantor, or failures which result from accidents,
misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-
up adjustments, misadjustment of consumer controls, improper maintenance, power
line surge, lightning damage, modification, introduction of sand, humidity or liquids,
commercial use such as hotel, office, restaurant, or other business or rental use of the
product, or service by anyone other than a Factory Service Center or other Authorized
Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED
WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF
ANY BREACH OF THIS WARRANTY.
(As examples, this excludes damages for lost time, travel to and from the servicer, loss
of or damage to media or images, data or other memory or recorded content. The items
listed are not exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED
WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions may
not apply to you.
This warranty gives you specific legal rights and you may also have other rights which
vary from state to state. If a problem with this product develops during or after the
warranty period, you may contact your dealer or Service Center. If the problem is not
handled to your satisfaction, then write to:
Panasonic Corporation of North America
Consumer Affairs Department 8th Fl.
Two Riverfront Plaza
Newark NJ 07102-5490
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY,
ARE YOUR RESPONSIBILITY.
As of December 2019
Información útil
(Solo para los países de América Latina)
Limited Warranty
(ONLY FOR CANADA)
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
Technics PRODUCT – LIMITED WARRANTY
Panasonic Canada Inc. warrants this product to be free from defects in material and
workmanship under normal use and for a period as stated below from the date of
original purchase agrees to, at its option either (a) repair your product with new or
refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or
(c) refund your purchase price. The decision to repair, replace or refund will be made by
Panasonic Canada Inc.
This warranty is given only to the original purchaser, or the person for whom it was
purchased as a gift, of a Technics brand product mentioned above sold by an
authorized Panasonic dealer in Canada and purchased and used in Canada, which
product was not sold “as is”, and which product was delivered to you in new condition in
the original packaging.
IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A
PURCHASE RECEIPT OR OTHER PROOF OF DATE OF ORIGINAL PURCHASE,
SHOWING AMOUNT PAID AND PLACE OF PURCHASE IS REQUIRED
LIMITATIONS AND EXCLUSIONS
This warranty ONLY COVERS failures due to defects in materials or workmanship, and
DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO
DOES NOT COVER damages which occurred in shipment, or failures which are caused
by products not supplied by Panasonic Canada Inc., or failures which result from
accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, introduction of sand,
humidity or liquids, commercial use such as hotel, office, restaurant, or other business
or rental use of the product, or service by anyone other than a Authorized Servicer, or
damage that is attributable to acts of God.
Dry cell batteries are also excluded from coverage under this warranty.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT
WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES resulting from the use of this product or arising out of
any breach of any express or implied warranty. (As examples, this warranty excludes
damages for lost time, travel to and from the Authorized Servicer, loss of or damage to
media or images, data or other memory or recorded content. This list of items is not
exhaustive, but for illustration only.)
In certain instances, some jurisdictions do not allow the exclusion or limitation of
incidental or consequential damages, or the exclusion of implied warranties, so the
above limitations and exclusions may not be applicable. This warranty gives you
specific legal rights and you may have other rights which vary depending on your
province or territory.
CONTACT INFORMATION
For product information and operation assistance, please visit our Support page:
www.panasonic.ca/english/support
For defective product exchange within the warranty period, please contact the original
dealer.
Certificat de garantie limitée
(Pour le Canada seulement)
Panasonic Canada Inc.
5770, Ambler Drive, Mississauga (Ontario) L4W 2T3
PRODUIT Technics – GARANTIE LIMITÉE
Panasonic Canada Inc. garantit que ce produit est exempt de défauts de matériaux et
de main-d’œuvre dans un contexte d’utilisation normale pendant la période indiquée ci-
après à compter de la date d’achat original et, dans l’éventualité d’une défectuosité,
accepte, à sa discrétion, de (a) réparer le produit avec des pièces neuves ou remises à
neuf, (b) remplacer le produit par un produit neuf ou remis à neuf d’une valeur
équivalente ou (c) rembourser le prix d’achat. La décision de réparer, remplacer ou
rembourser appartient à Panasonic Canada Inc.
La présente garantie n’est fournie qu’à l’acheteur original d’un des produits de marque
Technics indiqués plus haut, ou à la personne l’ayant reçu en cadeau, vendu par un
détaillant Panasonic agréé au Canada et utilisé au Canada. Le produit ne doit pas avoir
été “vendu tel quel” et doit avoir été livré à l’état neuf dans son emballage d’origine.
POUR ÊTRE ADMISSIBLE AUX SERVICES AU TITRE DE LA PRÉSENTE
GARANTIE, LA PRÉSENTATION D’UN REÇU D’ACHAT OU DE TOUTE AUTRE
PIÈCE JUSTIFICATIVE DE LA DATE D’ACHAT ORIGINAL, INDIQUANT LE
MONTANT PAYÉ ET LE LIEU DE L’ACHAT, EST REQUISE.
RESTRICTIONS ET EXCLUSIONS
La présente garantie COUVRE SEULEMENT les défaillances attribuables à un défaut
des matériaux ou à un vice de fabrication et NE COUVRE PAS l’usure normale ni les
dommages esthétiques. La présente garantie NE COUVRE PAS NON PLUS les
dommages subis pendant le transport, les défaillances causées par des produits non
fournis par Panasonic Canada Inc., ni celles résultant d’un accident, d’un usage abusif
ou impropre, de négligence, d’une manutention inadéquate, d’une mauvaise
application, d’une altération, d’une installation ou de réglages impropres, d’un mauvais
réglage des contrôles de l’utilisateur, d’un mauvais entretien, d’une surtension
temporaire, de la foudre, d’une modification, de la pénétration de sable, de liquides ou
d’humidité, d’une utilisation commerciale (dans un hôtel, un bureau, un restaurant ou
tout autre usage par affaires ou en location), d’une réparation effectuée par une entité
autre qu’un centre de service Panasonic agréé ou encore d’une catastrophe naturelle.
Les piles sèches sont également exclues de la présente garantie.
CETTE GARANTIE LIMITÉE ET EXPRESSE REMPLACE TOUTE AUTRE
GARANTIE, EXPRESSE OU IMPLICITE, INCLUANT LES GARANTIES IMPLICITES
DU CARACTÈRE ADÉQUAT POUR LA COMMERCIALISATION ET UN USAGE
PARTICULIER. PANASONIC CANADA INC. N’AURA D’OBLIGATION EN AUCUNE
CIRCONSTANCE POUR TOUT DOMMAGE DIRECT, INDIRECT OU CONSÉCUTIF
RÉSULTANT DE L’UTILISATION DE CE PRODUIT OU DÉCOULANT DE TOUTE
DÉROGATION À UNE GARANTIE EXPRESSE OU IMPLICITE. (À titre d’exemples,
cette garantie exclut les dommages relatifs à une perte de temps, le transport jusqu’à et
depuis un centre de service agréé, la perte ou la détérioration de supports ou d’images,
de données ou de tout autre contenu en mémoire ou enregistré. Cette liste n’est pas
exhaustive et n’est fournie qu’à des fins explicatives.)
Certaines juridictions ne reconnaissent pas les exclusions ou limitations de dommages
indirects ou consécutifs, ou les exclusions de garanties implicites. Dans de tels cas, les
limitations stipulées ci-dessus peuvent ne pas être applicables. La présente garantie
vous confère des droits précis; vous pourriez aussi avoir d’autres droits pouvant varier
selon votre province ou territoire de résidence.
DEMANDE DE RENSEIGNEMENTS
Pour tout renseignement sur les produits et de l’assistance technique, veuillez visiter
notre page Soutien :
www.panasonic.ca/french/support
Pour le remplacement d’un produit défectueux couvert par la garantie, veuillez
communiquer avec le revendeur d’origine.
Product or Part Name Parts Labor
Headphones, Earphones, Headset 1 year Not Applicable
All Included Accessories 90 days Not Applicable
Atención al Cliente
Directorio de Atención al cliente
PAIS SITIO WEB CONTACT CENTER
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Obtenga información de productos y asistencia operativa, localice el
Centro de Servicio más cercano y compre repuestos y accesorios a
través de nuestro Sitio Web o llamando a nuestro Contact Center:
Para países del CARIBE anglosajón, por favor dirigirse a nuestro sitio
web para información de productos y asistencia operativa:
www.panasonic.com/caribbean
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