endroit sécuritaire, là où personne ne pourra
trébucher sur la ligne d’alimentation ni le
cordon téléphonique modulaire.
N’insérez jamais d’objets à travers les
fentes et ouvertures de cet appareil, car ils
pourraient toucher à des points de tension
dangereux ou court-circuiter des pièces,
ce qui constituerait un risque d’incendie ou
d’électrocution. N’échappez pas de liquides
dans l’appareil.
Afin de réduire les risques d’électrocution,
ne démontez pas l’appareil, mais apportez-le
plutôt à un centre de service qualifié s’il doit
être réparé. En enlevant le couvercle, vous
vous exposez à des tensions dangereuses
ou autres dangers similaires. Un remontage
inadéquat peut être à l’origine d’une
électrocution lors d’une utilisation ultérieure
de l’appareil. Débranchez l’appareil avant de
procéder au nettoyage. Utilisez un chiffon
humide et doux.
Ne surchargez pas les prises de courant et
les rallonges.
Débranchez cet appareil de la prise
de courant et communiquez avec le
département de service à la clientèle de
VTech dans les cas suivants:
Lorsque le cordon d’alimentation est
endommagé ou écorché.
Si du liquide a été échappé dans
l’appareil.
Si l’appareil a été exposé à une source
d’humidité telle que la pluie ou l’eau.
Si le produit ne fonctionne pas
normalement en respectant les
instructions de fonctionnement.
Réglez uniquement les commandes
indiquées dans le les instructions de
fonctionnement. Les réglages incorrects
des autres commandes pourraient
provoquer un dommage qui pourrait
exiger un travail exhaustif de la part d’un
technicien autorisé afin de rétablir le
fonctionnement normal de l’appareil.
Si le produit a été échappé et que
le socle et/ou le combiné a été
endommagé.
Si le produit affiche une nette diminution
de sa performance.
14. Évitez d’utiliser un téléphone (autre qu’un
sans fil) pendant un orage. Les éclairs
10.
11.
12.
13.
•
•
•
•
•
•
•
peuvent être à l’origine d’une électrocution.
15. N’utilisez pas le téléphone pour rapporter
une fuite de gaz à proximité de la fuite. En
certaines circonstances, une flammèche
pourrait être provoquée lorsque l’adaptateur
est branché à une prise de courant, ou
lorsque le combiné est déposé sur le socle.
Ceci est un événement commun associé à la
fermeture d’un circuit électrique. L’utilisateur
ne devrait pas brancher le téléphone à
une prise de courant, et ne devrait pas
déposer le combiné chargé sur le socle,
si le téléphone se trouve à proximité d’un
endroit comportant des concentrations de
gaz inflammables, à moins que la ventilation
soit adéquate. Une flammèche dans un
tel endroit pourrait provoquer un incendie
ou une explosion. De tels environnements
peuvent comprendre: des endroits où l’on
utilise de l’oxygène médical sans ventilation
adéquate; des gaz industriels (dissolvants
de nettoyage, des vapeurs d’essence, etc.);
une fuite de gaz naturel, etc.
16. Ne placez que le combiné de votre
téléphone près de votre oreille lorsqu’en
mode de conversation.
17. Ces adaptateurs ont été conçus pour être
orientés en position verticale ou montés au
sol. Les broches ne sont pas conçues pour
maintenir l’adaptateur en place si celui-ci est
barnché dans une prise au plafond ou sous
une table/ armoire.
18. Pour le MATERIEL RACCORDE PAR PRISE
DE COURANT, le socle de prise de courant
doit etre installe a proximite du materiel et
doit etre aisement accessible.
CONSERVEZ CES INSTRUCTIONS
Pile
MISE EN GARDE : N’utilisez que la pile
incluse.
Ne jetez pas la pile au feu. Vérifiez les
instructions spécifiques de mise aux rebus
aupr
è
s des autorités locales.
N’ouvrez pas et ne mutilez pas la pile.
L’électrolyte qui s’en échapperait est corrosif
et pourrait causer des brûlures ou des
blessures aux yeux ou à la peau. L’électrolyte
est toxique si avalé.
Soyez prudents lorsque vous manipulez les
piles afin d’éviter les courts-circuits provoqués
•
•
•
•
par des matériaux conducteurs.
Rechargez la pile incluse avec cet appareil,
selon les instructions et limites spécifiées
dans ce guide d’utilisation.
Stimulateurs cardiaques implantés dans
l’organisme
Les simulateurs cardiaques (s’applique
uniquement aux téléphones numériques sans
fil):
L’organisme ‘Wireless Technology Research,
LLC (WTR)’, une firme de recherche
indépendante, a mené une évaluation
pluridisciplinaire des interférences entre les
téléphones sans fil portatifs et les stimulateurs
cardiaques implantés dans l’organisme.
Appuyée par l’Administration des aliments et
drogues (FDA) des États-Unis, la firme WTR
recommande aux médecins:
Avis aux détenteurs de stimulateurs
cardiaques
Ils doivent tenir le téléphone sans fil à une
distance d’au moins six pouces du stimulateur
cardiaque.
Ils ne doivent PAS placer le téléphone sans
fil directement sur le stimulateur cardiaque,
tel que dans une poche de chemise, lorsque
celui-ci est en marche.
Ils doivent utiliser le téléphone sans fil en
l’appuyant sur l’oreille qui se trouve dans la
direction opposée au stimulateur cardiaque.
L’étude effectuée par l’organisme WRS n’a
pas identifié de risque pour les détenteurs de
simulateurs cardiaques causés par les gens
qui utilisent un téléphone sans fil à proximité de
ceux-ci.
À propos des téléphones sans fil
Alimentation électrique: Les mêmes
caractéristiques qui constituent des
avantages pour les téléphones sans fil
affichent également des restrictions. Les
appels téléphoniques sont transmis entre
le combiné sans fil et le socle par le biais
d’ondes radio ; il y a donc la possibilité que
vos conversations téléphoniques sans fil
soient interceptées par des équipements de
réception radio se trouvant dans la portée
du combiné sans fil. Pour cette raison, vous
ne devez pas percevoir les communications
•
•
•
•
•
téléphoniques sans fil comme étant aussi
confidentielles.
Alimentation électrique: Le socle de ce
téléphone sans fil doit être branché à une
prise électrique fonctionnelle. La prise
électrique ne doit pas être contrôlée par un
interrupteur mural. Les appels ne pourront
pas être effectués du combiné sans fil si le
socle est débranché ou mis hors tension ou si
le courant est coupé.
Possibilité d’interférences aux téléviseurs:
Certains téléphones sans fil fonctionnent
sur des fréquences pouvant causer des
interférences aux téléviseurs et aux
magnétoscopes. Pour réduire ou prévenir de
telles interférences, ne placez pas le socle du
téléphone sans fil près ou sur un téléviseur ou
magnétoscope. S’il y a présence de parasites,
il est conseillé d’éloigner le téléphone sans
fil du téléviseur ou du magnétoscope afin de
réduire possiblement les interférences.
Piles rechargeables: Manipulez les piles
avec soin afin de ne pas les court-circuiter
avec des bagues, bracelets ou clés. Les
piles ou le conducteur peut surchauffer et
causer des blessures. Respectez la polarité
adéquate entre la pile et le chargeur.
Les bloc-piles rechargeables à l’hydrure
métallique de nickel: Jetez ces blocs-piles
de manière écologique et sécuritaire. Ne les
incinérez pas et ne les percez pas. Tel que
les autres piles de ce type, elles pourraient
dégager une matière toxique qui peut causer
des blessures corporelles si elles sont brûlées
ou percées.
•
•
•
•
Limited warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to
the holder of a valid proof of purchase (“Consumer” or
“you”) that the Product and all accessories provided
in the sales package (“Product”) are free from
defects in material and workmanship, pursuant to the
following terms and conditions, when installed and
used normally and in accordance with the Product
operating instructions. This limited warranty extends
only to the Consumer for Products purchased and
used in the United States of America and Canada.
What will VTech do if the Product is not free from
defects in materials and workmanship during
the limited warranty period (“Materially Defective
Product”)?
During the limited warranty period, VTech’s authorized
service representative will repair or replace at
VTech’s option, without charge, a Materially Defective
Product. If we repair the Product, we may use new
or refurbished replacement parts. If we choose to
replace the Product, we may replace it with a new or
refurbished Product of the same or similar design.
We will retain defective parts, modules, or equipment.
Repair or replacement of the Product, at VTech’s
option, is your exclusive remedy. VTech will return the
repaired or replacement Products to you in working
condition. You should expect the repair or replacement
to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends
for ONE (1) YEAR from the date of purchase. If VTech
repairs or replaces a Materially Defective Product
under the terms of this limited warranty, this limited
warranty also applies to the repaired or replacement
Product for a period of either (a) 90 days from the
date the repaired or replacement Product is shipped to
you or (b) the time remaining on the original one-year
warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
Product that has been subjected to misuse,
accident, shipping or other physical damage,
improper installation, abnormal operation or
handling, neglect, inundation, fire, water or other
liquid intrusion; or
Product that has been damaged due to repair,
alteration or modification by anyone other than an
authorized service representative of VTech; or
Product to the extent that the problem experienced
is caused by signal conditions, network reliability,
or cable or antenna systems; or
Product to the extent that the problem is caused
1.
2.
3.
4.
by use with non-VTech accessories; or
Product whose warranty/quality stickers, product
serial number plates or electronic serial numbers
have been removed, altered or rendered illegible;
or
Product purchased, used, serviced, or shipped for
repair from outside the United States of America
or Canada, or used for commercial or institutional
purposes (including but not limited to Products
used for rental purposes); or
Product returned without a valid proof of purchase
(see item 2 on the next page); or
Charges for installation or set up, adjustment of
customer controls, and installation or repair of
systems outside the unit.
How do you get warranty service?
To obtain warranty service in the United States of
America, please visit our website at
www.vtechphones.com or call 1 (800) 595-9511. In
Canada, go to www.vtechcanada.com or dial
1 (800) 267-7377.
NOTE: Before calling for service, please review the
user’s manual - a check of the Product’s controls and
features may save you a service call.
Except as provided by applicable law, you assume the
risk of loss or damage during transit and transportation
and are responsible for delivery or handling charges
incurred in the transport of the Product(s) to the service
location. VTech will return repaired or replaced Product
under this limited warranty. Transportation, delivery
or handling charges are prepaid. VTech assumes no
risk for damage or loss of the Product in transit. If the
Product failure is not covered by this limited warranty,
or proof of purchase does not meet the terms of this
limited warranty, VTech will notify you and will request
that you authorize the cost of repair prior to any further
repair activity. You must pay for the cost of repair and
return shipping costs for the repair of Products that are
not covered by this limited warranty.
What must you return with the Product to get
warranty service?
Return the entire original package and contents
including the Product to the VTech service location
along with a description of the malfunction or
difficulty; and
Include a “valid proof of purchase” (sales receipt)
identifying the Product purchased (Product model)
and the date of purchase or receipt; and
Provide your name, complete and correct mailing
address, and telephone number.
Other limitations
This warranty is the complete and exclusive agreement
between you and VTech. It supersedes all other
written or oral communications related to this Product.
VTech provides no other warranties for this Product.
5.
6.
7.
8.
1.
2.
3.
The warranty exclusively describes all of VTech’s
responsibilities regarding the Product. There are no
other express warranties. No one is authorized to
make modifications to this limited warranty and you
should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you
specific legal rights, and you may also have other
rights, which vary from state to state or province to
province.
Limitations: Implied warranties, including those of
fitness for a particular purpose and merchantability (an
unwritten warranty that the Product is fit for ordinary
use) are limited to one year from the date of purchase.
Some states/provinces do not allow limitations on how
long an implied warranty lasts, so the above limitation
may not apply to you. In no event shall VTech be liable
for any indirect, special, incidental, consequential,
or similar damages (including, but not limited to lost
profits or revenue, inability to use the Product or
other associated equipment, the cost of substitute
equipment, and claims by third parties) resulting from
the use of this Product. Some states/provinces do
not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or
exclusion may not apply to you.
Please retain your original sales receipt as
proof of purchase.
Technical specifications
Frequency
control Crystal controlled PLL synthesizer
Transmit
freuency 1921.536-1928.448 MHz
Channels 5
Nominal
effective
range
Maximum power allowed by FCC and
IC. Actual operating range may vary
according to environment conditions at
the time of use.
Power
requirements Handset: 2.4V Ni-MH battery
Charger: 6V DC @ 400mA
Memory Phonebook:
50 memory locations; up to 30 digits
and 15 characters
Caller ID log:
30 memory locations; up to 24 digits
and 15 characters
Precautions for users of implanted
cardiac pacemakers
Cardiac pacemakers (applies only to digital
cordless telephones):
Wireless Technology Research, LLC (WTR),
an independent research entity, led a
multidisciplinary evaluation of the interference
between portable wireless telephones and
implanted cardiac pacemakers. Supported by
the U.S. Food and Drug Administration, WTR
recommends to physicians that:
Pacemaker patients
Should keep wireless telephones at least six
inches from the pacemaker.
Should NOT place wireless telephones
directly over the pacemaker, such as in a
breast pocket, when it is turned ON.
Should use the wireless telephone at the ear
opposite the pacemaker.
WTR’s evaluation did not identify any risk to
bystanders with pacemakers from other persons
using wireless telephones.
About cordless telephones
Privacy: The same features that make a
cordless telephone convenient create some
limitations. Telephone calls are transmitted
between the telephone base and the
cordless handset by radio waves, so there
is a possibility that the cordless telephone
conversations could be intercepted by radio
receiving equipment within range of the
cordless handset. For this reason, you should
not think of cordless telephone conversations
as being as private as those on corded
telephones.
Electrical power: The telephone base of this
cordless telephone must be connected to a
working electrical outlet. The electrical outlet
should not be controlled by a wall switch.
Calls cannot be made from the cordless
handset if the telephone base is unplugged,
switched off or if the electrical power is
interrupted.
Potential TV interference: Some cordless
telephones operate at frequencies that may
cause interference to televisions and VCRs.
To minimize or prevent such interference, do
not place the telephone base of the cordless
telephone near or on top of a TV or VCR.
•
•
•
•
•
•
If interference is experienced, moving the
cordless telephone farther away from the TV
or VCR often reduces or eliminates
the interference.
Rechargeable batteries: Exercise care in
handling batteries in order not to create a
short circuit with conducting material such
as rings, bracelets, and keys. The battery or
conductor may overheat and cause harm.
Observe proper polarity between the battery
and the battery charger.
Nickel-metal hydride rechargeable
batteries: Dispose of these batteries in a safe
manner. Do not burn or puncture the battery.
Like other batteries of this type, if burned or
punctured, they could release caustic material
which could cause injury.
The RBRC® seal
The RBRC® seal on the nickel-metal hydride
battery indicates that VTech Communications,
Inc. is voluntarily participating in an industry
program to collect and recycle these batteries at
the end of their useful lives, when taken out of
service within the United States and Canada.
The RBRC® program provides a convenient
alternative to placing used nickel-metal hydride
batteries into the trash or municipal waste,
which may be illegal in your area.
VTech’s participation in RBRC
®
makes it easy
for you to drop off the spent battery at local
retailers participating in the RBRC
®
program or
at authorized VTech product service centers.
Please call 1 (800) 8 BATTERY
®
for information
on Ni-MH battery recycling and disposal bans/
restrictions in your area. VTech’s involvement
in this program is part of its commitment to
protecting our environment and conserving
natural resources.
RBRC® and
1 (800) 8 BATTERY
®
are registered trademarks of
Rechargeable Battery Recycling
Corporation.
•
•
FCC, ACTA and IC regulations
FCC Part 15
NOTE: This equipment has been tested and
found to comply with the requirements for a
Class B digital device under Part 15 of the
Federal Communications Commission (FCC)
rules. These requirements are intended to
provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can
radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is
no guarantee that interference will not occur
in a particular installation. If this equipment
does cause harmful interference to radio or
television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct the interference by
one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the
equipment and receiver.
Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
Consult the dealer or an experienced radio/TV
technician for help.
WARNING: Changes or modifications to this
equipment not expressly approved by the party
responsible for compliance could void the user’s
authority to operate the equipment.
This device complies with Part 15 of the FCC
rules. Operation is subject to the following
two conditions: (1) this device may not cause
harmful interference, and (2) this device must
accept any interference received, including
interference that may cause undesired
operation. Privacy of communications may not
be ensured when using this telephone.
To ensure safety of users, the FCC has
established criteria for the amount of radio
frequency energy that can be safely absorbed
by a user or bystander according to the intended
usage of the product. This product has been
tested and found to comply with the FCC
criteria. The handset may be safely held against
the ear of the user. The telephone base shall be
•
•
•
•
installed and used such that parts of the user’s
body other than the hands are maintained at a
distance of approximately 20 cm (8 inches) or
more.
This Class B digital apparatus complies with
Canadian requirement:
CAN ICES-3 (B)/NMB-3(B)
FCC Part 68 and ACTA
This equipment complies with Part 68 of the
FCC rules and with technical requirements
adopted by the Administrative Council for
Terminal Attachments (ACTA). The label on
the back or bottom of this equipment contains,
among other things, a product identifier in the
format US:AAAEQ##TXXXX. This identifier
must be provided to your telephone service
provider upon request.
The plug and jack used to connect this
equipment to premises wiring and the telephone
network must comply with applicable Part 68
rules and technical requirements adopted by
ACTA. A compliant telephone cord and modular
plug is provided with this product. It is designed
to be connected to a compatible modular jack
that is also compliant. An RJ11 jack should
normally be used for connecting to a single
line and an RJ14 jack for two lines. See the
installation instructions in the user’s manual.
The Ringer Equivalence Number (REN) is
used to determine how many devices you
may connect to your telephone line and still
have them ring when you are called. The
REN for this product is encoded as the 6th
and 7th characters following the US: in the
product identifier (e.g., if ## is 03, the REN is
0.3). In most, but not all areas, the sum of all
RENs should be five (5.0) or less. For more
information, contact your telephone service
provider.
This equipment may not be used with Party
Lines. If you have specially wired alarm dialing
equipment connected to your telephone line,
ensure the connection of this equipment
does not disable your alarm equipment. If you
have questions about what will disable alarm
equipment, consult your telephone service
provider or a qualified installer.
If this equipment is malfunctioning, it must
be unplugged from the modular jack until the
problem has been corrected. Repairs to this
telephone equipment can only be made by the
manufacturer or its authorized agents. For repair
procedures, follow the instructions outlined
under the Limited warranty.
If this equipment is causing harm to the
telephone network, the telephone service
provider may temporarily discontinue your
telephone service. The telephone service
provider is required to notify you before
interrupting service. If advance notice is
not practical, you will be notified as soon as
possible. You will be given the opportunity to
correct the problem and the telephone service
provider is required to inform you of your right
to file a complaint with the FCC. Your telephone
service provider may make changes in its
facilities, equipment, operation, or procedures
that could affect the proper functioning of
this product. The telephone service provider
is required to notify you if such changes are
planned.
If this product is equipped with a corded or
cordless handset, it is hearing aid compatible.
If this product has memory dialing locations,
you may choose to store emergency telephone
numbers (e.g., police, fire, medical) in these
locations. If you do store or test emergency
numbers, please:
Remain on the line and briefly explain the
reason for the call before hanging up.
Perform such activities in off-peak hours, such
as early morning or late evening.
Industry Canada
This device complies with Industry Canada
licence-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) this device may not cause
harmful interference, and (2) this device must
accept any interference received, including
interference that may cause undesired
operation.
Privacy of communications may not be ensured
when using this telephone.
The term ‘’IC:‘’ before the certification/
registration number only signifies that the
Industry Canada technical specifications were
met.
The Ringer Equivalence Number (REN) for this
terminal equipment is 1.0. The REN indicates
the maximum number of devices allowed to
be connected to a telephone interface. The
termination of an interface may consist of any
combination of devices subject only to the
requirement that the sum of the RENs of all the
devices not exceed five.
This product meets the applicable Innovation,
Science and Economic Development Canada
technical specifications.
California Energy Commission
battery charging testing
instructions
This telephone meets the California Energy
Commission (CEC) regulations for energy
consumption. It is not necessary to activate the
energy conserving mode during normal usage,
unless you want to charge the battery only and
disable all telephone functions.
To activate the CEC battery charging testing
mode:
1. Unplug the telephone base power adapter
from the power outlet. Make sure all handsets
are plugged with charged batteries before
proceeding.
2. While you press and hold /FIND HANDSET,
plug the telephone base power adapter back
to the power outlet.
3. After about 20 seconds, when the IN USE light
starts flashing, release /FIND HANDSET and
then press it again within 2 seconds.
The process takes up to one minute to complete.
When the phone successfully enters the CEC
battery charging testing mode, the IN USE light
turns off and all handsets display To register
HS... and ...see manual alternately.
When the phone fails to enter this mode, repeat
Step 1 through Step 3 above. The telephone base
will be powered up as normal if you fail to press
/FIND HANDSET within 2 seconds in Step 3.
To deactivate the CEC battery charging
testing mode:
1. Unplug the telephone base power adapter
from the power outlet, and then plug it back
in. Then the telephone base is powered up as
normal.
2. Place the handset in the telephone base
to register it back. The handset displays
Registering....
The handset shows Registered and you hear a
beep when the registration process completes. The
registration process takes about 90 seconds to
complete.
•
•
For C-UL compliance only
Mesures de sécurité importantes
Afin de réduire les risques d’incendie, de
blessures corporelles ou d’électrocution, suivez
toujours ces mesures préventives de base
lorsque vous utilisez votre téléphone :
Lisez et comprenez bien toutes les
instructions.
Observez toutes les instructions et mises en
garde inscrites sur l’appareil.
Débranchez ce téléphone de la prise murale
avant de le nettoyer. N’utilisez pas de
nettoyeurs liquides ni en aérosol. N’utilisez
qu’un chiffon doux et légèrement humecté.
N’utilisez pas ce produit près de l’eau, tel
que près d’un bain, d’un lavabo, d’un évier
de cuisine, d’un bac de lavage ou d’une
piscine, ou dans un sous-sol humide ou
sous la douche.
Ne déposez pas ce téléphone sur un chariot,
support ou table chancelants. L’appareil
pourrait tomber et être sérieusement
endommagé.
Évitez d’installer le système téléphonique
dans les endroits soumis à une température
extrême, à la lumière directe du soleil ou
à proximité immédiate d’autres appareils
électriques ou électroniques. Protégez votre
téléphone contre les sources d’humidité,
la poussière, les vapeurs et les liquides
corrosifs.
Le boîtier de l’appareil est doté de fentes
et d’ouvertures d’aération situées à
l’arrière ou en dessous. Afin d’empêcher la
surchauffe, ces ouvertures ne doivent pas
être obstruées en plaçant l’appareil sur un
lit, divan, tapis ou autre surface similaires.
Ne placez pas cet appareil à proximité
d’un élément de chauffage ni d’une plinthe
électrique. De plus, ne l’installez pas dans
une unité murale ou un cabinet fermé qui ne
possède pas d’aération adéquate.
Ne faites fonctionner cet appareil qu’avec le
type d’alimentation indiqué sur les étiquettes
de l’appareil. Si vous ne connaissez pas le
voltage de votre maison, consultez votre
marchand ou votre fournisseur d’électricité.
Ne déposez rien sur le cordon
d’alimentation. Installez cet appareil dans un
1.
2.
3.
4.
5.
6.
7.
8.
9.
Specifications are subject to change without notice.
© 2020 for VTech Communications, Inc.
All rights reserved. 06/20. CS6909_CIB_V6.0
Document order number: 91-008907-030-100
Disclaimer and Limitation of Liability
VTech Communications, Inc. and its suppliers assume
no responsibility for any damage or loss resulting from
the use of this user’s manual. VTech Communications,
Inc. and its suppliers assume no responsibility for any
loss or claims by third parties that may arise through
the use of this product.
Company: VTech Communications, Inc.
Address: 9020 SW Washington Square Road - Ste
555 Tigard, OR 97223, United States
Phone: 1 (800) 595-9511 in the U.S. or
1 (800) 267-7377 in Canada