Robotic Pool Cleaner DX4 | User Instructions
11
8. TROUBLESHOOTING
If the suggest solutions do not solve the problem contact your dealer
Symptom Possible reason Corrective action
1. Cable twisting
or cable coils up
•Obstructioninpool
•Excesscableinthepool
•Filterbag/cartridgedirty
•Inallabovementionedcases
•Removeobstructioninpool.
•Removeexcesscableoutofthepool.
•Cleanlterbag/cartridge.
•Straightencableandlayinsunperiodically.
2. Dolphin is
moving in circles
•Dirtstuckinmovingparts
•Cloggedlterbag/cartridge
•Powersupplyincorrectly
positioned
•Incorrectmountingofbottomlid
•AlgaeorpoolwaterisoutofSpec
•Removedirtfrommovingparts.
•Cleanlterbag/cartridge.
•Placepowersupplyinapositionsothatthe
Dolphin can reach all walls.
•Lockbottomlidintherightposition.
•Correctpoolandwaterconditions.
3. The Dolphin
does not cover
the entire pool
•Powersupplyincorrectly
positioned
•Thehandleisnotpositioned
in accordance to the pool
conditions
•Placepowersupplyinapositionsothat
the Dolphin can reach all walls.
•Youmayenhancethepoolcoveragebyadjusting
the handle float. For optimal pool coverage the
Dolphin should turn on the floor at 90° angle
(the pool cleaner rotates twice before completing
the 90° turn).
1. If the Dolphin does not complete a 90° turn,
shift the float opposite to the cable’s entry–side
towards the handle center.
2. If the Dolphin turns in an angle wider than 90°,
shift the float on the cable’s entry-side towards
the handle center.
4. Dolphin does
not climb walls
•Filterbag/cartridgeisfull
•Algaeonwalls
•Watertemperaturetoolow
•Brushesworn
•Slipperyceramicwalltiles
•Debriscaughtaroundimpeller
•Dolphintoolight-trappedair
•UnsuitablePHlevel
•Emptyandwashlterbag/cartridge.
•Brushwalls.
•Idealwatertemperaturebetween43°-93°F / 6°-34°C.
•Replacebrushes-contactyourdealer.
•Consultwithyourdealeraboutspecialbrushes.
•Removeimpellertube.Cleanimpeller.
•TurnDolphinupsidedownunderwater
to remove trapped air.
•CheckpHlevelbetween7and7.8.
5. Motors
not working
•Impellerblocked
•Drivesystemblocked
•Electricalproblem-motorunit,
cable or power supply
•Removeimpellertubeandcleanimpeller.
•Cleantracksandwheels.
•ConsultwithyourdealerandServiceCenter.
6. Dolphin
will not sink
•Aircaughtinlterbag/cartridge
•Specialcombinedclimbing
brushes are dry
•TurnDolphinupside-downunderwaterto
remove trapped air. Wash the filter bag/cartridge.
•Opentwoinletapsinthebottomlidtoremove
dirt and/or trapped air.
•Soakbrushesinwater.
7. Power supply
or power supply
switch light is
not working
•Notpluggedproperlyor
non - functioning socket
•Checkpowertothesocketandreconnect
the Dolphin.