FORMAL WARRANTY CLAIM
HOW TO MAKE A CLAIM. In the event of a Product Defect, You must follow these instructions: (1) Call Monster within two (2) months after
You discover a Product Defect (or should have discovered it, if such Product Defect was obvious); (2) Give a detailed explanation of how
the damage occurred; (3) Obtain a Return Authorization Number; (4) Return the Product, shipping prepaid by You (to be refunded if You
are entitled to a remedy under the Scope of this Limited Warranty), to Monster for verification of damage, along with a copy of Your original
sales receipt or proof of purchase (invoice or packing slip) for such Product, the completed claim form, and printed Return Authorization
Number on the outside of the return package (the claim form will include instructions for return).
TELEPHONE NUMBERS. If You bought the Product in the United States (1-877-800-8989), Latin America (Mexico 011-882-800-8989), or
Asia Pacific (China 400-820-8973), contact Monster, LLC via postal service at 455 Valley Drive, Brisbane, CA 94005 (PLEASE NOTE THAT
MONSTER DOES NOT ACCEPT PRODUCTS SHIPPED TO THIS ADDRESS – FOLLOW INSTRUCTIONS IN “HOW TO MAKE A CLAIM”
ABOVE).
If You bought the Product in Australia, contact Monster’s agent, Convoy International Pty Ltd (02 9700 0111), Unit 7, 1801 Botany Rd,
Banksmeadow, NSW 2019 Australia. If You bought the Product anywhere else, contact Monster Technology International Ltd., Ballymaley
Business Park, Gort Road, Ennis, Co. Clare, Ireland. You can use one of the following telephone numbers: