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Motorola (logo above) EN
Quick Start Guide
MODELS: SH040
Product ID: Escape 500 ANC
Bluetooth ID: D036701
FCC ID: VLJ-SH040
IC: 4522A-SH040
Frequency Band: 2.402 – 2.480 GHz
Working temperature: 0
o
C – 45
o
C
1. At a Glance
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1. Left Ear cup
2. Right Ear cup
3. ANC on / off
4. Volume Up/Next Track
5. Volume Down/Last Track
6. Micro USB Port
7. LED Indicator
8. Microphone
9. Play / Pause / Power
10. AUX-IN
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2. Charge
Fully charge before use. Any attempt to remove or replace your battery will damage your headset.
• Charge: Before use, charge until the status light turns blue.
• When battery runs out, charge headphones for 1 second before using with included headphone
cable to continue listening.
3. Connect & Go
Note: The Battery should only be removed by a recycling facility. Any attempt to remove or
replace your battery will damage the product and void your warranty.
Caution: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED PRODUCT PROPERLY.
Wall charger not
included
Turn Bluetooth on
On
Turn headset on(charge before use)
Long press for 4 sec
Status Light – Blue flash rapidly Go to your
Bluetooth setting and pair ‘Escape 500 ANC’
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4. Buttons Operation
Music
Play/Pause
Press
Volume Down/Up
Press - / +
Next Track
Long press + for 2s
Previous Track
Long press - for 2s
ANC on / off
Slide ANC switch button
Calls
Answer/ end call
Press
Reject a call/
Long Press - / + for 2s
Call waiting
Receive incoming call and end ongoing call
Press
Mute during call
Press - and +
Pair
Enter pairing mode (first time)
Press and hold for 4s
Enter pairing mode
Press and hold for 2s
Voice
To issue a voice command during idle mode,
then say the command
Double Press
5. LED Indicators
Charging Case (LED at the front)
Pairing
Blue flash
Standby
LED off
Charging
Red steady
Fully charged
Blue steady
Battery low
Red flash
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6. Hubble Connect
TM
for VerveLife
TM
Download ‘Hubble Connect for VerveLife’ app for free at the App Store® or Google Play
TM
(Android
TM
4.4.4
or higher) to find more functions:
• Last connected location: Locate in a map where your earbuds were connected to your device last
time.
• Help: Get help and support.
• Update for more advanced functions to come
Note: Application feature may change over time, please download the latest version of the app to see all
current features supported.
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7. Safety Instructions
To avoid hearing damage, keep the volume at a moderate level. Avoid listening to music at loud volume
levels for prolonged periods of time as this may cause permanent hearing damage or hearing loss.
Don't use this product when it is unsafe to do so. For example, while operating a vehicle, cycling, crossing a
road, or any activity which requires your attention and ability to hear.
7. Help & more
• Get help: Visit www.motorolastore.com/support or visit www.verve.life for help videos, FAQ's and
more.
• Find accessories at: www.motorolastore.com or www.verve.life
Manufactured, distributed, or sold by Binatone Electronics International LTD., official licensee for this
product. MOTOROLA and the Stylized M logo are trademarks or registered trademarks of Motorola
Trademark Holdings, LLC. and are used under license. Apple logo is a trademark of Apple Inc., registered in
the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and Android are
trademarks of Google Inc. All other trademarks are the property of their respective owners. © 2017
Motorola Mobility LLC. All rights reserved.
General information
Safety, Regulatory & Legal
If your product is not working properly, read this Quick Start Guide or the
User’s Guide of one of the models listed on page 1.
Contact Customer Service:
+44 (0) 844 557 0890 (UK only – Calls cost 7p per minute plus your
telephone company’s access charge.) +44 (0) 8187 62092 (ROI)
+1-888-331-3383 (US and Canada)
On the Web: www.motorolastore.com/support
Consumer Products and Accessories Limited Warranty (“Warranty”)
Thank you for purchasing this Motorola branded product manufactured under
license by Binatone Electronics International LTD (“BINATONE”).
What Does this Warranty Cover?
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Subject to the exclusions contained below, BINATONE warrants that this
Motorola branded product (“Product”) or certified accessory (“Accessory”)
sold for use with this product that it manufactured to be free from defects in
materials and workmanship under normal consumer usage for the period
outlined below. This Warranty is your exclusive warranty and is not
transferable.
Who is covered?
This Warranty extends only to the first consumer purchaser, and is not
transferable.
What will BINATONE do?
BINATONE or its authorized distributor at its option and within a commercially
reasonable time, will at no charge repair or replace any Products or
Accessories that does not conform to this Warranty. We may use functionally
equivalent reconditioned / refurbished / pre-owned or new Products,
Accessories or parts.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF
THIS LIMITED WARRANTY, OTHERWISE THE REPAIR OR
REPLACEMENT PROVIDED UNDER THIS EXPRESS LIMITED
WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS
PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED. IN NO EVENT
SHALL MOTOROLA OR BINATONE BE LIABLE, WHETHER IN CONTRACT
OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF
THE PURCHASE PRICE OF THE PRODUCT OR ACCESSORY, OR FOR
ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES
OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF
BUSINESS, LOSS OF INFORMATION OR OTHER FINANCIAL LOSS
ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY
TO USE THE PRODUCTS OR ACCESSORIES TO THE FULL EXTENT
THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some jurisdictions do not allow the limitation or exclusion of incidental or
consequential damages, or limitation on the length of an implied warranty, so
the above limitations or exclusions may not apply to you. This Warranty gives
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you specific legal rights, and you may also have other rights that vary from
one jurisdiction to another.
Consumer Products
One (1) year from the date of the products
original purchase by the first consumer
purchaser of the product
Consumer
Accessories
Ninety (90) days from the date of the
accessories original purchase by the first
consumer purchaser of the product
Consumer
Accessories that are
Repaired or
Replaced
The balance of the original warranty or for Ninety
(90) days from the date returned to the
consumer, whichever is longer.
commercial purposes or subjecting the Product or Accessory to abnormal
usage or conditions; or (d) other acts which are not the fault of MOTOROLA
or BINATONE, are excluded from coverage.
Use of Non-Motorola branded Products and Accessories. Defects or damage that
result from the use of Non-Motorola branded or certified Products or
Accessories or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from
service, testing, adjustment, installation, maintenance, alteration, or
modification in any way by someone other than MOTOROLA, BINATONE or
its authorized service centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags
that have been removed, altered or obliterated; (b) broken seals or that show
evidence of tampering; (c) mismatched board serial numbers; or (d)
nonconforming or non-Motorola branded housings, or parts, are excluded
from coverage. Communication Services. Defects, damages, or the failure of
Products or Accessories due to any communication service or signal you may
subscribe to or use with the Products or Accessories is excluded from
coverage. How to Obtain Warranty Service or Other Information? To obtain
service or information, please call: +44 (0) 844 557 0890 (UK only – Calls
cost 7p per minute plus your telephone company’s access charge.) +44 (0)
8187 62092 (ROI)
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US and Canada 1-888-331-3383 On the Web: www.motorolastore.com/support You
will receive instructions on how to ship the Products or Accessories at your
expense and risk, to a BINATONE Authorized Repair Center. To obtain
service, you must include: (a) the Product or Accessory; (b) the original proof
of purchase (receipt) which includes the date, place and seller of the
Product;(c) if a warranty card was included in your box, a completed warranty
card showing the serial number of the Product; (d) a written description of the
problem; and, most importantly; (e) your address and telephone number.
European Union Directives Conformance Statement
The following CE compliance information is applicable to Motorola products
that carry one of the following CE marks:
Hereby, Binatone declares that this product is in compliance with:
• The essential requirements and other relevant provisions of RED Directive
2014/53/EU
• All other relevant EU Directives
• The Declaration of Conformity can be obtained from the full user guide at
https://hubbleconnected.com/eu/eu-documents-of-conformity
FCC Notice to Users
The following statement applies to all products that bear the FCC logo and/or FCC
ID on the product label.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
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-- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter.
changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Industry Canada Notice to Users
This device contains licence-exempt transmitter(s)/receiver(s) that comply with
Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause
undesired operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est
conforme aux CNR d’Innovation, Sciences et Développement économique Canada
applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux
deux conditions suivantes :
(1) L’appareil ne doit pas produire de brouillage;
(2) L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage
est susceptible d’en compromettre le fonctionnement.
This equipment complies with IC RSS‐102 radiation exposure limits set forth for an
uncontrolled environment.
Cet équipement est conforme aux limites d'exposition aux radiations IC CNR‐102
établies pour un environnement non contrôlé.
Do not use AUX while charging.
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