SERVICE AND WARRANTY
LIMITED WARRANTY
This warranty applies only to the original purchaser and may not be transferred. This warranty is
applicable within Canada only, to hoods installed for normal, non-commercial use in PRIVATE SINGLE-
FAMILY HOUSEHOLDS.
Caloric™ warrants this product to be free from defects in material or workmanship for a period of ONE YEAR from
the date of original purchase. During the warranty period, Caloric™ will, at its option, repair or replace, without
charges, any product or part which is found to be defective under normal use and service. This warranty covers parts
and labour from a Caloric™ authorized company, up to a maximum of one (1) hour. Proof of payment to the service
company is required.
THERE ARE NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED
WARRANTIES OR MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Proof of purchase/original invoice and serial number is required for warranty claims. Keep a photocopy easily
accessible.
This warranty will be void if the serial plate has been removed or disfigured.
EXCLUSIONS – This Caloric™ warranty does not cover: • Aluminum or SS baffle filters, lights or glass canopies,
blower wheel damage • Regular maintenance and service (except by an authorized Caloric ™ repair center) •
Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation
not in accordance with electrical codes, or use of consumables or cleaning products not approved by Caloric™ •
Repair of an appliance used in other than a normal, single-family household, or in a manner that is contrary to the
operation or installation instructions. • Cosmetics damage or freight damage caused by a 3rd party freight company.
• Service to product that is not easily accessible due to unusual, exceptional, or difficult installation • Service calls to
instruct how to use the appliance • Expenses for travel and transportation if your appliance is in a remote area where
service by an authorized Caloric™ servicer is not available.
The cost of repair or replacement under these exclusions shall be borne by the customer and agreed to before a
servicer is dispatched.
Caloric™ SHALL NOT BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES ARISING
OUT OD OR IN CONNECTION WITH PRODUCT USE OR PERFORMANCE.
For a Caloric™ authorized repair center please contact us at:
1-844-455-3474 ext. 2 or service@caloricappliances.ca
We do the utmost to ensure that the provided information is complete and accurate, however, images and
specifications are subject to change without notice. Visit our website at www.caloricappliances.ca for the latest
version of this manual.
In Canada CALORIC™ is a registered trademark of J.A.K. North America Inc.