Section 5 Customer Support
Part Number 000007646 11/10 17
Commercial Ice Machine Warranty
LIMITED WARRANTY FOR ICE STORAGE BIN & DISPENSERS
LIMITED WARRANTY
Manitowoc Ice a division of Manitowoc FSG Services, LLC,
(“Company”) warrants that new Ice Storage Bins or Dispensers sold by
Company shall be free of defects in material or workmanship under
normal and proper use and maintenance as specified by the Company
and upon proper installation and start-up in accordance with the
instruction manual supplied.
WHAT IS COVERED
Parts and Labor for a period of three (3) years.
Accessory Ice Transport Carts for two (2) years parts and labor.
The Ice Storage Bin / Dispenser warranty begins on the date of the
original installation. This warranty shall not apply to any Ice Storage
Bin or Dispenser initially installed more than five (5) years from the
serial number production date.
The obligation of the Company under this warranty is limited to the
repair or replacement of parts, components, or assemblies that in the
sole opinion of the Company are defective. This warranty is further
limited to the cost of parts, components or assemblies and standard
straight time labor charges at the servicing location.
Time and hourly rate schedules, as published from time to time by the
Company, apply to all service procedures. Additional expenses
including without limitation, travel time, overtime premium, material
cost, accessing or removal of the Ice Storage Bin / Dispenser, or
shipping are the responsibility of the purchaser, along with all
maintenance, adjustments, cleaning, and ice purchases. Labor
covered under this warranty must be performed by an approved
Company contracted Service Representative or a refrigeration service
agency as qualified and authorized by the Company's local Distributor.
The Company's liability under this warranty shall in no event be greater
than the actual purchase price paid by purchaser for the Ice Storage
Bin or Dispenser.
EXCLUSIONS FROM COVERAGE
• Repair or replacement of parts required because of misuse,
improper care or storage, negligence, alteration, use of
incompatible supplies or lack of specified maintenance shall be
excluded.
• Normal maintenance items.
• Failures caused by adverse environmental, water conditions, or
improper drainage.
• Improper or unauthorized repair.
• Any Ice Storage Bin / Dispenser that has been installed and/or
maintained inconsistent with the instructions provided by the
Company.
• Parts subject to damage beyond the control of Company, or to Ice
Storage Bin’s / Dispenser’s which have been subject to accidents,
damage in shipment, fire, floods, other hazards or acts of God that
are beyond the control of the Company.
• This Limited Warranty shall not apply if the Ice Storage Bin /
Dispenser is modified with parts and assemblies other than those
manufactured by the Company, unless the Company approves
these modifications for specific locations in writing prior to the
commencement of such modification.
LIMITATIONS OF LIABILITY
The preceding paragraphs set forth the exclusive remedy for all claims
based on failure of, or defect in, Ice Storage Bins or Dispensers sold
hereunder, whether the failure or defect arises before or during the
warranty period, and whether a claim, however instituted, is based on
contract, indemnity, warranty, tort (including negligence), strict liability,
implied by statute, common-law or otherwise, and Company and
agents shall not be liable for any claims for personal injuries or
consequential damages or loss, howsoever caused. Upon the
expiration of the warranty period, all such liability shall terminate. THE
FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL
OTHER WARRANTIES, WHETHER WRITTEN, ORAL, IMPLIED OR
STATUTORY NO IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR PARTICULAR PURPOSE SHALL APPLY, COMPANY
DOES NOT WARRANT ANY PRODUCTS OR SERVICES OF
OTHERS
REMEDIES
The liability of Company for breach of any warranty obligation
hereunder is limited to: (i) the repair or replacement of the Ice Storage
Bin or Dispenser on which the liability is based, or with respect to
services, re-performance of the services; or (ii) at Company’s option,
the refund of the amount paid for said equipment or services. Any
breach by Company with respect to any item or unit of equipment or
services shall be deemed a breach with respect to that item or unit or
service only.
WARRANTY CLAIM PROCEDURE
Customer shall be responsible to:
• Complete and return warranty registration card or register on line
within five (5) days from the installation date.
• All warranty service must be preformed by an approved
Manitowoc contracted or authorized Service Representative. To
schedule a service appointment contact your local Manitowoc
Service Representative or visit us at www.manitowocice.com to
find a Service Representative near you.
GOVERNING LAW
This Limited Warranty shall be governed by the laws of the state of
Wisconsin, USA, excluding their conflicts of law principles. The United
Nations Convention on Contracts for the International Sale of Goods is
hereby excluded in its entirety from application to this Limited
Warranty.
Complete the following and retain for your record:
Distributor/Dealer ______________________________________________________________________________________________________
Model Number ____________________________________________ Serial Number ______________________________________________
Installation Date _______________________________________________________________________________________________________
MANITOWOC ICE, INC.
2110 So. 26th St., P.O. Box 1720, Manitowoc, WI 54221-1720
Telephone: 920-682-0161 • Fax: 920-683-7585
Web Site - www.manitowocice.com