BASIC WARRANTY :
THIS WARRANTY IS VOID IF :
1 YEAR WARRANTY
The manufacturer warrants that this item is free from manufacturing and material defects for a period of one year
from date of purchase, subject to the following conditions and limitations.
1. Install and operate this item in accordance with the Installation
and operating instructions provided with the product at all times. Any
alteration, willful abuse, accident, or misuse of the product shall
nullify this warranty.
2. This warranty is non-transferable and is made to the original
owner, provided that the purchase was made through an authorized
supplier of the product.
3. This warranty is limited to the repair or replacement of part(s)
found to be
defective in material or workmanship, provided that such
part(s) have been subjected to normal conditions of use and service,
after said defect is confirmed by the manufacturer's inspection.
4. The manufacturer may, at its discretion, fully discharge all
obligations with respect to this warranty by refunding the wholesale
price of the defective part(s).
5. Any installation, labour, construction, transportation, or other
related costs/expenses arising from defective part(s), repa
ir,
replacement, or otherwise of same, will not be covered by this
warranty, nor shall the manufacturer assume responsibility for same.
6. The owner/user assumes all other risks, if any, including the risk
of any direct, indirect, or consequential loss or damages arising out
of the use, or inability to use the product, except as provided by law.
7. All other warranties expressed or implied with respect to the
product, its components and accessories, or any
obligations/liabilities on the part of the manufacturer are her
eby
expressly excluded.
8. The manufacturer neither assumes nor authorizes any third part
to assume, on its behalf, any other liabilities with respect to the sale
of the product.
9. The warranties as outlined within this document do not apply to
any accessories used in conjunction with the installation of this
product.
(a) The fireplace is subjected to prolonged periods of dampness or
condensation.
(b) Any alteration, willful abuse, accident, or misuse of the product.
(c) You do not have the original receipt of purchase.
Contact us at www.homestarna.com or call our customer
service department at 1-888-463-5698, 7:00 a.m. – 5:00 p.m.
CST, Monday – Friday. Make sure you have your warranty,
your sales receipt, location of purchase and the model / serial
number of your product.
FOR CUSTOMER SERVICE:
WWW.HOMESTARNA.COM
1-888-463-5698
MADE IN CHINA
Imported by:
PRIMA INTERNATIONAL HOLDINGS LIMITED
RM A 7/F CHINA OVERSEAS BLDG 139
HENNESSY RD WANCHAI HONG KONG
E-14