Polaris H0790300 Robotic Pool Cleaner Le manuel du propriétaire

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Le manuel du propriétaire
Owner’s Manual
Manuel du propriétaire
El manual del propietario
Robotic Pool Cleaner
Models: Scout 42 iQ, Scout 40, Scout 20
TYPE EN27, TYPE EN37
WARNING
WARNING – For anything other than the routine cleaning and maintenance described in this guide, this product must be serviced by a qualified professional with sufcient experience
in pool equipment installation and maintenance so that all of the instructions in the product’s complete installation and operations manual can be followed exactly. All safety
instructions in the complete manual must be followed explicitly in order to prevent injury hazards. Improper installation and/or operation may void the warranty. Never turn the cleaner
on unless it is fully submerged in the water. Doing so may void the warranty and may cause severe damage to the cleaner motors.
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ENGLISH Polaris® Robotic Pool Cleaner | Owner’s Manual
FCC Statement
This device complies with Part 15 of the FCC Rules and IC license-exempt RSS standard. Operation is
subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception which can be determined by turning the equipment off
and on, the user is encouraged to try to correct interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
CAUTION
Any changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This device complies with FCC and IC RF radiation exposure limits set forth for general population. This device
must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located
or operating in conjunction with any other antenna or transmitter.
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and
Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two
conditions: (1) This device may not cause interference. (2) This device must accept any interference including
interference that may cause undesired operation of the device.
SAVE THESE INSTRUCTIONS
THANK YOU FOR PURCHASING THE POLARIS CLEANER.
YOUR POLARIS ROBOTIC CLEANER HAS BEEN DESIGNED AND MANUFACTURED TO BE EASILY INSTALLED AND TO PROVIDE LOW MAINTENANCE
OPERATION. PRIOR TO INSTALLING YOUR NEW POLARIS CLEANER, PLEASE DO THE FOLLOWING:
1) Complete and return the warranty registration card.
2) Record your purchase information on the spaces provided below.
3) Attach your invoice (or a copy) to this page.
Taking these steps will help ensure prompt warranty service, should it be required. If service is required, please contact your original dealer. If the
original dealer does not perform warranty service, please visit polarispool.com to locate an independent service company near you. If you are unable to
locate a service company, please call our Technical Support department at 1.800.822.7933.
RECORD YOUR POLARIS CLEANER DATA HERE:
Date of Purchase Purchased From Serial Number:
(located on robot-head)
City State/Province Zip/Postal Code
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Polaris® Robotic Pool Cleaner | Owner’s Manual ENGLISH
Table of Contents
Section 1. Important Safety Instructions .........4
Section 2. Cleaner Specifications ....................5
Section 3. Getting Started .................................5
3.1 Contents .........................................................5
3.2 Connect to a Power Source ........................... 5
Section 4. General Cleaner Operation .............6
4.1 Install and Submerge the Cleaner .................. 6
4.2 Control Box Buttons .......................................7
4.3 Start / Stop Cleaning and Select
Cleaning Mode ............................................... 8
4.4 Removal from Pool .........................................8
4.5 Using the Lift System* ....................................8
Section 5. Maintenance .....................................9
5.1 Cord Tangling .................................................9
5.2 Clean the Filter Canister ...............................10
5.3 Store the Cleaner When Not in Use .............10
5.4 Replacing Worn Parts .................................. 10
Section 6. Installing iAquaLink®
(connected models only) ............... 12
6.1 Download the App .......................................12
6.2 Sign Up and Log In ......................................12
6.3 Add to Mobile App System ..........................13
Section 7. iAquaLink® Control
(connected models only) ............... 13
7.1 iAquaLink Control Home Screen .................. 13
7.2 Start / Stop Cleaning ....................................13
7.3 Set Cleaning Mode .......................................14
7.4 Remote Control* ...........................................14
7.5 Removal from Pool .......................................14
7.6 In-App Error Messages and
Troubleshooting ............................................14
7.7 System Settings ...........................................14
Section 8. Troubleshooting .............................15
8.1 Error Codes ..................................................15
8.2 General Troubleshooting ..............................16
8.3 iAquaLink Troubleshooting
(not available on all models) ......................... 17
*Not available on all models
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ENGLISH Polaris® Robotic Pool Cleaner | Owner’s Manual
Section 1. Important Safety Instructions
READ AND FOLLOW ALL INSTRUCTIONS
Please read through the entire manual before installing your new robotic pool cleaner. The cleaner must be
installed and operated as specified.
WARNING
Failure to comply with the following warnings can result in permanent injury, electrocution or death.
PREVENT ELECTRICAL SHOCK
To reduce risk of electrical shock:
Connect unit to receptacle protected by a ground fault circuit interrupter (GFCI). Such a GFCI receptacle should be provided by a qualified
installer and should be tested on a routine basis. To test the GFCI, push the test button. The GFCI should interrupt power. Push the reset button.
Powershould be restored. If the GFCI fails to operate in this manner, the GFCI is defective. If the GFCI interrupts power to the pump without the
test button being pushed, a ground current is flowing, indicating the possibility of an electric shock. Do not use this product. Disconnect the cleaner
and have the problem corrected by a qualified service representative before using.
Per the United States National Electrical Code®
(NEC®), keep the control box at least five (5) feet from the edge of the (pool/spa) water. In Canada,
the Canadian Electrical Code (CEC) requires a minimum distance of 3 m (10 ft) to be maintained between the pool edge and the control box.
Neversubmerge the control box.
Do not enter pool while the cleaner is in water.
Do not bury cord. Locate cord so as to prevent it from being damaged by lawn mowers, hedge trimmers and other equipment.
To reduce the risk of electrical shock, do not use the robotic cleaner or control box if the cord is worn or damaged. Contact Zodiac Pool
SystemsLLC. Technical Support immediately for proper servicing and replacement of the damaged cord.
Double insulation—For continued protection against possible electric shock, use only identical replacement parts when servicing. Do not attempt
repair of the robotic cleaner, control box, power cord, or floating cable.
NEVER OPEN CONTROL UNIT.
DO NOT USE AN EXTENSION CORD TO CONNECT THE UNIT TO ELECTRIC SUPPLY; PROVIDE A PROPERLY LOCATED GFCI RECEPTACLE.
THECONTROL BOX SHOULD BE PLUGGED INTO THE GFCI RECEPTACLE BOX.
PREVENT CHILD INJURY AND DROWNING
To reduce the risk of injury, do not permit children to operate this product.
Do not let anyone, especially small children, sit, step, lean, or climb on any equipment installed as part of your pool’s operational system.
CAUTION
Failure to comply with the following warnings could cause damage to pool equipment or personal injury.
The cleaner must be installed and operated as specified.
This product is intended for use with permanently-installed pools. Do not use with storable pools. A permanently-installed pool is constructed in or
on the ground or in a building such that it cannot be readily disassembled for storage. A storable pool is constructed so that it is capable of being
readily disassembled for storage and reassembled to its original integrity.
Clean the filter canister in the cleaner after each use.
Do not use the product in your pool if the water temperature is above 95° F (35° C) or below 55° F (13° C).
USE OF THE ROBOTIC CLEANER IN A VINYL LINER POOL
Certain vinyl liner patterns are particularly susceptible to rapid surface wear of pattern removal caused by objects coming into contact with the
vinyl surface, including pool brushes, pool toys, floats, fountains, chlorine dispensers, and automatic pool cleaners. Some vinyl liner patterns can
be seriously scratched or abraded simply by rubbing the surface with a pool brush. Ink from the pattern can also rub off during the installation
process or when it comes into contact with objects in the pool. Zodiac Pool Systems LLC is not responsible for, and the Limited Warranty does not
cover, pattern removal, abrasion or markings on vinyl liners.
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Polaris® Robotic Pool Cleaner | Owner’s Manual ENGLISH
Section 2. Cleaner Specifications
Technical Specifications
The general specifications for the cleaner are as
follows:
Control Box Supply Voltage 100-125 VAC, 60 Hz
Supply Voltage 30 V DC
Installed Load 150 W max
The cleaner is a double-insulated product.
Adouble-insulated electrical appliance is one which
has been designed in such a way that it does not
require a safety connection to ground. The basic
requirement for double-insulation is that no single
failure can result in dangerous voltage becoming
exposed so that it might cause an electric shock and
that this is achieved without relying on an earthed
(grounded) metal casing. This is achieved by having
two (2) layers of insulating material surrounding live
parts or by using reinforced insulation. Therefore,
devices having double-insulated construction,
suchas this cleaner, do not utilize a grounded
(three-prong) cord/plug.
Section 3. Getting Started
3.1 Contents
The packaging should contain the following items:
Robotic cleaner and floating cable
Control box
3.2 Connect to a Power Source
WARNING
Failure to comply with the following warnings can result in permanent
injury, electrocution or drowning.
PREVENT ELECTRICAL SHOCK
U.S.: Per NEC®
requirements, keep the control box at least 5 ft. (1.5m)
from the edge of the pool.
CANADA: Per CEC requirements, keep the control box at least 3 m
(10 ft) from the edge of the pool.
Only connect the control box to a receptacle protected by a ground
fault circuit interrupter (GFCI). Contact a certified electrician if you
cannot verify that the receptacle is protected by a GFCI.
Do not use an extension cord to connect the control box.
Do not allow anyone to swim while the cleaner is in the pool.
The control box is water-resistant, not waterproof. In order to prevent
electrocution, never submerge the control box or leave exposed to
inclement weather.
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ENGLISH Polaris® Robotic Pool Cleaner | Owner’s Manual
1. Firmly insert power cord connector (with TOP
shown facing up) until you hear a “click”.
NOTE: The “click” indicates the power cord is connected
correctly.
“Click”
Figure 1. Connect Power Cable
2. To disconnect, firmly grip the power cord
connector on each side, press the two tabs,
andpull out.
Figure 2. Disconnect Power Cable
Section 4. General Cleaner
Operation
CAUTION
To prevent damage to the cleaner, to adhere to the following
guidelines:
Remove the cleaner from the pool after the cleaning cycle is
completed.
Store out of direct sunlight or inclement weather.
Never lift the cleaner out of the pool by the floating cable.
Take additional care when lifting the cleaner out of the pool.
Itbecomes heavier when filled with water.
Always remove the cleaner from pool when super chlorinating or
adding acid.
Do not handle cleaner while it is in operation.
IMPORTANT
Always fully submerge the cleaner head before you begin operation.
Clean the filter canister after each cleaning cycle.
Do not leave your cleaner in the pool on a permanent basis.
At the end of each cycle, remove the cleaner from the pool.
Start at the cleaner head and untangle any coils in the cable before
storing the cleaner.
The robotic cleaner includes a safety feature that
automatically stops the cleaner if a cleaning cycle
starts but it is not submerged in water. For pools
equipped with a beach area, this safety feature is
programmed to drive the cleaner in reverse and back
into the pool when the impeller is out of the water.
4.1 Install and Submerge the Cleaner
1. With the control box plugged into a power
outlet, spread the floating cable across the
pooldeck until you reach the middle of the
poollength.
WARNING
Do not use an extension cord.
2. At the center point, submerge the cleaner in the
pool and hold in the vertical position to release
any air trapped inside.
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Polaris® Robotic Pool Cleaner | Owner’s Manual ENGLISH
1
Figure 3. Submerge the Cleaner Vertically
3. Ensure the unit sinks to the bottom of the pool
and does not float.
2
Figure 4. Cleaner Sinking to the Bottom of the Pool
4. Place all of the floating cable in the water to
allow free movement in your pool from the
central point. Spread out the floating cable
ensuring there are no kinks or coils in the cable.
Caddy /
Control Unit
Recommended
Entry Point
Not Recommended
Cleaner
Cleaner
WARNING
Do not use an extension cord.
Figure 5. Pool Entry Point for Optimal Patterning
4.2 Control Box Buttons
The control box can be used to initiate basic
cleaning features and to connect the device to home
Wi-Fi (connected models only).
For more information on connecting your cleaner to
Wi-Fi (connected models), see Installing iAquaLink®
section.
Button Functions
Start / Stop Cleaning
Select Cleaning Mode
Remove cleaner from thepool
Initiate connection and set up
iAquaLink®control*
*not available on all models
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ENGLISH Polaris® Robotic Pool Cleaner | Owner’s Manual
4.3 Start / Stop Cleaning and Select
Cleaning Mode
The factory default cleaning mode is set to Floor,
Wall, Waterline.
Use to change cleaning surface setting.*
Toggle between modes:
Floor Only (1 hour 30 min)
Floor, Wall, Waterline (2 hours 30 min)
With the cleaner submerged in the water,
press
to begin operation.
Press again to interrupt and cancel an in-progress
cleaning cycle.
*not available on all models
4.4 Removal from Pool
Depending on the model, you can manually
removethe cleaner from the pool or use the Lift
System feature.
For manual removal, pull gently on the floating cable
to bring the cleaner handle within arm’s reach.
Use the handle to lift the cleaner from the water and
hold the cleaner vertically over the pool surface to
drain (Figure 6). Never lift the cleaner out of the pool
by the floating cable.
4.5 Using the Lift System
The Lift System is designed to assist in retrieving the
robot from the pool. Lift System can be activated at
any time during or after a cleaning cycle.
1. Press any button to engage cleaner controls.
2. Press on the control box to begin the
automated procedure to bring the cleaner to
thewall.
NOTE: To stop the procedure at any time, press and
release the button again.
3. Next, press and HOLD to rotate the
cleaner.
4. Once the cleaner is facing the wall of your
choice for retrieval, release the button.
5. Cleaner will drive forward and up the wall
it is facing. It will wait at the waterline to be
retrieved.
6. When in reach, remove the cleaner from the pool
using the handle. The cleaner will quickly expel
water to allow for lighter, easier removal.
NOTE: Never lift the cleaner out of the pool by the
floating cable.
Figure 6. Always Remove Cleaner Using the Handle
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Polaris® Robotic Pool Cleaner | Owner’s Manual ENGLISH
Section 5. Maintenance
WARNING
To avoid electric shock and other hazards which could result in
permanent injury or death, disconnect (unplug) the cleaner from the
power source before performing any cleaning and maintenance.
5.1 Cord Tangling
Tangling can occur more frequently when the cleaner
is not attended to after each cleaning cycle. Proper
installation, general maintenance and the following
troubleshooting steps can help to avoid cable
challenges.
IMPORTANT
Cleaner power cable may become tangled if correct procedure is not
followed after each cleaning cycle.
NOTE: Place all of the floating cable in the water to allow
free movement in your pool from the central point.
Spread out the floating cable ensuring there are
no kinks or coils in the cable.
Caddy /
Control Unit
Recommended
Entry Point
Not Recommended
Cleaner
Cleaner
WARNING
Do not use an extension cord.
Figure 7. Optimal Entry Point in Pool
If tangling occurs, follow these steps:
1. Remove the cleaner from the pool. When the
cleaner is within arm’s reach, use the handle to
remove from the water. Never lift the cleaner out
of the pool by the floating cable.
2. Hold the cleaner vertically to drain.
Figure 8. Keep Cleaner Vertical to Drain Water
3. Unplug power to the cleaner at the control box.
Figure 9. Unplug
4. Remove the cleaner from the pool and untangle
all kinks and coils in the power cable. Start at
the cleaner head. Lay the cable in the sun to
loosen any tangling memory.
Figure 10. Untangle the power cable
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ENGLISH Polaris® Robotic Pool Cleaner | Owner’s Manual
5.2 Clean the Filter Canister
The filter canister should be cleaned at the end of
each cycle.
1. Remove the cleaner from the water and let the
remaining water drain.
2. Unlatch the cleaner cover to access the canister.
Figure 11. Lift Cleaner Cover
3. Remove the filter canister from the body.
Figure 12. Remove Filter Canister
4. Empty all debris from the filter canister, then
rinse the canister and the cleaner using a hose.
Figure 13. Wash Filter Canister
NOTE: Periodically, deep-clean the filter canister with
soapy water and a soft bristle brush to prevent
clogging.
5.3 Store the Cleaner When Not in Use
The cleaner should be cleaned regularly using
slightly soapy water. Do not use solvents such as
trichlorethylene or its equivalent. Rinse the cleaner
generously using clean water. Do not let your cleaner
dry in direct sunlight.
1. Disconnect cleaner from the power source.
2. Starting at the cleaner head, remove all twists
and tangles from the cable. Lay the cable in the
sun to loosen any tangling memory.
3. Loosely coil the cable into a loop for storage
near the cleaner or on the caddy hook (not
available with all models).
4. Disconnect the cable from the control box.
Figure 14. Untangle the Power Cable
5.4 Replacing Worn Parts
Replacing Brushes
The cleaner is fitted with brushes with a “wear’
indicator.
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Polaris® Robotic Pool Cleaner | Owner’s Manual ENGLISH
Raised groove
becomes
partially flattened,
indicating
excessive wear.
Figure 15. Worn Brush Indicator
To maintain cleaner performance at its best, replace
the brushes as soon as one of the wear indicators
is reached (even if the wear is not even). It is
recommended that you replace the brushes when
the rubber is worn down to the top of the wear
indicator (or every two years, whichever comes first).
To replace a worn brush:
1. Stand the cleaner on its end in a vertical
position.
1
Figure 16. Cleaner in Upright Position
2. Separate the edges of the brush and undo the
tabs. Remove the worn brush.
Figure 17. Undo the Tabs of the Brush
3. Position the new brush underneath the roller
with the bristles facing downwards.
Figure 18. Position the New Brush on Roller
4. Thread each tab into the slot provided and
gently feed it through until the heel comes out at
the other side of the slot.
4
Figure 19. Pull Tabs Through Each Slot
5. Use a pair of scissors to cut the tabs 3/4 inch
from the heel so that they are no higher than the
cleaning blade.
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ENGLISH Polaris® Robotic Pool Cleaner | Owner’s Manual
Figure 20. Cut Tabs
Section 6. Installing iAquaLink®
(connected models only)
The iAquaLink app is available for download from the
App Store or Google Play.
With iAquaLink Control, you can connect to your
robotic cleaner from anywhere, anytime to access
functions and troubleshooting advice. App features
are dependant on model.
Before you begin installation, make sure you have
the following:
IMPORTANT: Have your Wi-Fi network password
available
Robotic Cleaner is submerged in the pool
Control Box is connected and plugged into a
GFCIoutlet
Smart device (phone or tablet) with Wi-Fi and
Bluetooth® enabled
Wi-Fi router with sufficient signal strength at the
Control Box
6.1 Download the App
Install or update the iAquaLink app from the App
Store or Google Play.
6.2 Sign Up and Log In
Open the iAquaLink app, then Sign Up or Log In.
Complete all required fields in the Account Setup
page and agree to the Terms and Conditions.
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Polaris® Robotic Pool Cleaner | Owner’s Manual ENGLISH
6.3 Add to Mobile App System
1. On the My Systems page, click + in the upper
right-hand corner to add a system.
2. Choose “Robotic Cleaner”. Follow in app
instructions to add your cleaner and connect it
to your home router.
3. On the control box, press .
Bluetooth® light indicator status:
BLINKING - searching for signal
SOLID - paired with phone
Wi-Fi light indicator status:
BLINKING - connected to router
SOLID - connected to the internet
NOTE: Errors during connection may be the results of
insufficient Wi-Fi signal strength at the control box
location. If you are unable to move the control or
router to improve signal strength, you may need a
Wi-Fi extender to boost your signal strength. (See
iAquaLink Troubleshooting section.)
NOTE: An incorrect password may also be that cause
of a connection error. If the signal strength at the
control box is good, double check the network
name and credentials for the router you are trying
to access.
Section 7. iAquaLink® Control
(connected models only)
Once you have downloaded the iAquaLink app and
connected the device to Wi-Fi, the iAquaLink app
allows for robotic cleaner control from anywhere,
anytime. Functions vary within the iAquaLink app
depending on which cleaner model you have.
WARNING
Do not enter pool while the robotic cleaner is in water.
7.1 iAquaLink Control Home Screen
App function and design is subject to change.
Start/Stop Cleaning
Remote*
Clean Mode
Lift System*
*not available on all models
7.2 Start / Stop Cleaning
The factory default cleaning surface setting is Floor,
Wall, Waterline.
1. From the Home screen or the Control Box press
the Start/Stop button to begin cleaning.
2. The app displays the cycle time in hours and
minutes.
3. Press to interrupt and cancel an
in-progress cleaning cycle.
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ENGLISH Polaris® Robotic Pool Cleaner | Owner’s Manual
7.3 Set Cleaning Mode
1. From the home screen, select Cleaning Mode
to view and select.
7.4 Remote Control*
Use your mobile device as a remote control.
IMPORTANT
Only use Remote Control when in view of the cleaner.
1. From the main screen, select the Remote tab.
2. You can direct the cleaner using the remote
control to help pick up debris.
NOTE: If you experience significant delays between the
app command and cleaner response, you may
have a weak Wi-Fi signal or other connectivity
challenges that interfere with the immediacy of the
remote control functions.
*not available on all models
7.5 Removal from Pool
Depending on the model, you can manually remove
the cleaner from the pool or use the Lift System*
feature in app or on the control box.
The Lift System is designed to assist in retrieving the
robot from the pool. Lift System can be activated at
any time during or after a cleaning cycle.
IMPORTANT
Only use Lift System when in view of the cleaner.
1. From the home screen, select Lift System
to enter automated procedure.
2. Use the left and right controls to rotate the
cleaner to face the wall of your choice.
3. Press the Start Button to drive the cleaner up
the wall it is facing. The cleaner will wait at the
water line to be retrieved.
NOTE: To stop the procedure at any time, press and
release the button again.
4. When in reach, grab the cleaner handle and
begin to pull cleaner out of the water. The
cleaner will quickly expel water to allow for
lighter, easier removal.
NOTE: Never lift the cleaner out of the pool by the
floating cable.
*not available on all models
7.6 In-App Error Messages and
Troubleshooting
If an error occurs, cleaning will be interrupted and
the app will display an error message.
The message will display:
The error code and name
A brief description of the error
A set of troubleshooting steps you can take to
resolve the error (if available for the error type)
Tap “Clear Error” when you believe you have fixed
the problem and want to try again or anytime you
want to return to the home screen.
7.7 System Settings
Access System Settings by pressing the gear icon in
the upper right hand corner of the app screen.
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Polaris® Robotic Pool Cleaner | Owner’s Manual ENGLISH
Section 8. Troubleshooting
If the status indicator on the control box flashes to alert the user, follow the recommended troubleshooting
tips below.
User alerts can also be accessed in the iAquaLink® app (on connected models only).
8.1 Error Codes
Flashing LED In-App Display
(depending on the model) Solutions
Rapid flashing
1 flash / 1 second pause Communication
Disconnect and reconnect the cleaner.
Check that the cable is properly connected to the control box.
Check that nothing is interfering with the cable connection area.
If this does not resolve the problem, contact your local retailer
for a diagnostic review or call customer service.
Rapid flashing
2 flash / 1 second pause
Right traction motor
Left traction motor
Right traction motor
consumption
Left traction motor
consumption
Check that debris or the cable is not preventing the brushes or
the tracks from rotating freely.
Check that nothing is interfering with the cable connection area.
Rotate the track by a quarter of a turn in the same direction
until it rotates smoothly
If this does not resolve the problem, contact your local retailer
for a diagnostic review or call customer service.
Rapid flashing
3 flash / 1 second pause
Cleaner out
of the water
Turn the cleaner off.
Clean the filter thoroughly.
Put it back in the water, shaking to release the air bubbles.
Restart the cycle.
If this does not resolve the problem, contact your local retailer
for a diagnostic review or call customer service.
Pump motor
Pump motor
consumption
Check that no debris or hair is blocking the impeller.
Clean the filter thoroughly.
If this does not resolve the problem, contact your local retailer
for a diagnostic review or call customer service.
iAquaLink Control Models Only
Rapid flashing
5 flash / 1 second pause
Software update
failed or incomplete
Disconnect and reconnect the control box to restart the update.
If this does not resolve the problem, contact your local retailer
for a diagnostic review or call customer service.
Rapid flashing
Rapid flashing
Update in progress
Wait for the update to complete.
Do not disconnect the power cable from the cleaner during an
update.
N/A Connection error
Check the status of the Bluetooth®/Wi-Fi LEDs on the control
box.
N/A
A red dot
appears in the
“Mysystems” list
Robot not plugged in or not connected to the home Wi-Fi
network. If the dot is red when the control box is plugged in
and if the Bluetooth/Wi-Fi icons are lit up, refresh the screen
(by swiping downwards).
If the dot turns green: the robot is ready for use.
Deleting an error code:
Using the control box: After following the troubleshooting solutions, press any key to delete the error code
(except the button).
From the iAquaLink app
(connected models only)
:
After following the troubleshooting solutions, press
Clear Error.
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ENGLISH Polaris® Robotic Pool Cleaner | Owner’s Manual
8.2 General Troubleshooting
The following list provides some helpful hints for troubleshooting common challenges when using the cleaner.
User Issue Possible Cause Suggested Solution
The cleaner does not stay
on the pool surface or is
floating excessively
There is air trapped inside the
cleaner housing
Remove cleaner from pool and re-submerge (see
Install and Submerge the Cleaner).
The filter canister is full or dirty Dispose of debris and thoroughly clean the filter
canister with mild soap and a soft brush. Then,
re-submerge the cleaner (see Clean the Filter
Canister).
The cleaner is not
climbingwalls
The filter canister is full or dirty Dispose of debris and thoroughly clean the filter
canister with mild soap and a soft brush. Then,
re-submerge the cleaner (see Clean the Filter
Canister).
Confirm appropriate pool chemistry Speak with your pool service professional. Do
not leave cleaner in the pool during any chemical
treatments.
The cleaner is not moving Not connected to electricity The outlet the control box is connected to, is not
supplying electrical power. Check that the outlet
to which the control box is connected is receiving
electricity.
Cycle not started Press the Start button to initiate a cleaning cycle.
Reset needed Disconnect the unit power and reconnect after
20seconds. If the problem is not resolved, contact
your local retailer to request a diagnostic review or
contact Technical Support at 1-800-822-7933.
Cable is tangling in
thepool
Cable is not spread evenly in
thewater
Verify the floating cable enters the water near the
middle of the pool length. Spread all of the floating
cable carefully in the pool, ensuring there are no
kinks or coils. Ensure the cable is not too tightly
wrapped or coiled when storing. If the problem
persists, lay the cable straight in the sun to relax
it and remove kinks. Follow the procedure in Cord
Tangling to avoid and correct tangled cord.
The cleaner is not cleaning
the pool effectively
Filter canister is full or dirty Dispose of debris and thoroughly clean the filter
canister with mild soap and a soft brush. Then,
re-submerge the cleaner (see Clean the Filter
Canister).
Brushes are worn Check the wear indicator(s). Contact your local
dealer for spare parts.
Cable is excessively tangled Untangle the twisted cord and lay in sun to reduce
memory (see Cord Tangling).
Page 17
Polaris® Robotic Pool Cleaner | Owner’s Manual ENGLISH
8.3 iAquaLink® Troubleshooting (not available on all models)
This information can help to troubleshoot connection and setup challenges between the iAquaLink app and
the cleaner.
How it Works:
Your Smart
Device
Internet
Your
Internet
Router
Cleaner
Control
Unit
Robotic
Pool
Cleaner
How to Connect:
You must connect to the home router (network) by first establishing a direct connection between the control
box and your smart device (see Configuring the System).
IMPORTANT
It is recommended to locate the control box as close to the home router as practical. Do not use an extension cord.
Page 18
ENGLISH Polaris® Robotic Pool Cleaner | Owner’s Manual
Common iAquaLink® Troubleshooting
Remember, if you get a new Wi-Fi router, reset the defaults of your current Wi-Fi router or simply change your
Wi-Fi network password, you will have to re-establish the connection between your cleaner and the router
(see Configure the System).
User Issue Possible Cause Suggested Solution
All lights are off Bright sunlight Shield the lights to block sunlight and re-check if the
lights are lit.
Control box is unplugged Plug the control box in (see Connect to a Power
Source).
Power outage Verify that the breaker is on and electricity is being
supplied to the outlet.
Lost internet connection Check internet connection - network may be down.
Wi-Fi is off Router is off Turn router on.
Router password was changed Reset router with new password.
Wi-Fi light is flashing Lost internet connection Check internet connection - Network may be down.
Control box is too far from home
router
Relocate the control box as near to the home router
as practical (see Install and Submerge the Cleaner).
Do not use an extension cord.
Weak Wi-Fi signal
Check for adequate Wi-Fi signal strength.
With a Windows laptop, go to Network
Connections in the Control Panel. Check
Signal Strength meter under Wireless Network
Connection icon while standing near the
controlbox.
With a smart device, search for, download, and
use an app that can check signal strength while
standing near the control box. If Wi-Fi signal is
weak, consider installing a Wi-Fi extender.
Connectivity issue with local Wi-Fi
or connection to the server
Contact your local internet service provider.
Unplug your control box and wait 10 seconds.
Plugin the box again and see if lights illuminate.
Check internet connection - network may be down.
Status light is continuously
flashing
Antenna firmware update in
progress
Wait for the update to complete and the flashing to
end. Do not disconnect the power cable from the
cleaner during an update.
Power LED is blinking fast Firmware update in progress Wait for blinking to stop, indicating update is
complete. Do not unplug from power during an
update.
Page 19
Polaris® Robotic Pool Cleaner | Owner’s Manual ENGLISH
Zodiac Pool Systems LLC
2882 Whiptail Loop # 100
Carlsbad, CA 92010, USA
PolarisPool.com | 1.800.822.7933
Zodiac Pool Systems Canada, Inc.
2-3365 Mainway
Burlington, ON L7M 1A6, Canada
PolarisPool.ca | 1.800.822.7933
©2022 Zodiac Pool Systems LLC. All rights reserved. Polaris®
and the Polaris 3-wheeled cleaner
design are registered trademarks of Zodiac Pool Systems LLC. All other trademarks referenced herein
are the property of their respective owners. Apple and the Apple logo are trademarks of Apple, Inc.,
registered in the U.S. and other countries. AppStore is a service mark of Apple, Inc., registered in the
U.S. and other countries. Google Play and the Google Play logo are trademarks of Google LLC.
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Polaris H0790300 Robotic Pool Cleaner Le manuel du propriétaire

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Accessoires de piscine hors terre
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Le manuel du propriétaire