Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials
or workmanship, and DOES NOT COVER normal wear and tear or
cosmetic damage. The warranty ALSO DOES NOT COVER dam-
ages which occurred in shipment, or failures which are caused by
products not supplied by the warrantor, or failures which result
from accidents, misuse, abuse, neglect, mishandling, misapplica-
tion, alteration, faulty installation, set-up adjustments, misadjust-
ment of consumer controls, improper maintenance, power line
surge, lightning damage, modification, introduction of sand, hu-
midity or liquids, commercial use such as hotel, office, restaurant,
or other business or rental use of the product, or service by any-
one other than a Factory Servicenter or other Authorized Servicer,
or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LIST-
ED UNDER “LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF
THIS WARRANTY. (As examples, this excludes damages for lost
time, cost of having someone remove or re-install an installed unit
if applicable, travel to and from the servicer, loss of or damage to
media or images, data or other memory or recorded content. The
items listed are not exclusive, but are for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied war-
ranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also
have other rights which vary from state to state. If a problem with
this product develops during or after the warranty period, you may
contact your dealer or Servicenter. If the problem is not handled to
your satisfaction, then write to the warrantor’s Consumer Affairs
Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS
LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation of America
One Panasonic Way Secaucus, New Jersey 07094
Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc.,
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
ONLY FOR U.S.A.
Limited Warranty Coverage
If your product listed below does not work properly because of a
defect in materials or workmanship, Panasonic Consumer
Electronics Company or Panasonic Sales Company (collectively
referred to as “the warrantor”) will, for the length of the period indi-
cated on the chart below, which starts with the date of original pur-
chase (“warranty period”), at its option either (a) repair your
product with new or refurbished parts, or (b) replace it with a new
or a refurbished product. The decision to repair or replace will be
made by the warrantor.
During the “Labor” warranty period there will be no charge for
labor. During the “Parts” warranty period, there will be no charge
for parts. You must mail-in your product during the warranty peri-
od. This Limited Warranty excludes both parts and labor for bat-
teries, antennas, and cosmetic parts (cabinet). This warranty only
applies to products purchased and serviced in the United States or
Puerto Rico. This warranty is extended only to the original pur-
chaser of a new product which was not sold “as is”. A purchase re-
ceipt or other proof of the original purchase date is required for
warranty service.
To obtain service in the U.S.A. please contact:
Panasonic Services Company, Panasonic Plus Department
20421 84th Avenue South
Kent, WA 98032
Tel: 1-800-833-9626 Fax: 1-800-237-9080
For assistance in Puerto Rico call Panasonic Sales Company
(787)-750-4300 or fax (787)-768-2910.
When shipping the unit carefully pack and send it prepaid, ade-
quately insured and preferably in the original carton. Include a let-
ter detailing the complaint and provide a day time phone number
where you can be reached.
Product Name Parts Labor
SD Memory Card (in exchange
for defective item)
Ninety (90) Days
Not Applicable
Obtain Product Information and Operating Assistance; locate
your nearest Dealer or Servicenter; purchase Parts and
Accessories; or make Customer Service and Literature
requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262), Monday–Friday 9 am–9 pm;
Saturday–Sunday 10 am–7 pm, EST.
For hearing or speech impaired TTY users,
TTY: 1-877-833-8855
Customer Services Directory
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales
Company/Factory Servicenter:
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park,
Carolina, Puerto Rico 00985
Phone (787) 750-4300, Fax (787) 768-2910
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for
all Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday–Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American
Express, and Personal Checks)
For hearing or speech impaired TTY users,
TTY: 1-866-605-1277
Service in Puerto Rico
F1004
Panasonic Limited Warranty