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Warranty:
For warranty information, please visit: www.anthro.com/support/warranty
Notices:
Anthro logo is a registered trademark of Ergotron, Inc. © 1994 - 2016; Anthro-DNA is a
trademark of Ergotron Inc., © 2016. All rights reserved.
Anthro is also a brand of Ergotron Inc., a Nortek company.
Anthro reserves the right to modify the design and specifications without prior notice.
TROUBLESHOOTING GUIDE
Is the table giving you trouble? Try these steps first. Still need help? Contact Anthro at 800.325.3841.
Table won't go up, but it will go down.
Inspect the leg cables, control box cable, and power cable to be sure they are connected properly and not damaged. Need
replacements? Contact Anthro at 800.325.3841.
Lower the table to its lowest position, release the button, the press the DOWN button again for 5 seconds to home the
legs. The table will bump a few times, then rest.
Table won't move at all: no up, no down.
Has the table exceeded its duty cycle, moving more than 6 minutes per hour or 2 minutes continuously? If so, rest the
table for 20 minutes and try again.
Inspect the leg cables, control box cable, and power cable to be sure they are connected properly and not damaged.
Test the cables:
• Unplug the Leg Cable that is plugged into Port 1 of the control box.
• Push the DOWN button for 3 seconds and then the UP button for 3 seconds.
• Unplug the Power Cord from the Control Box.
• Plug the Leg Cable back into Port 1.
• Plug the Power Cord back into the Control Box.
• Push the DOWN button and hold until the table reaches its lowest position and stops, then release.
• Push the DOWN button again and hold for 5 seconds.
• Push the UP button to verify the that the table goes up.
Desk will only go up a few inches...then stop...then up another few inches...then stop again.
Verify that the load on the table does not exceed its 150 lbs lift capacity.
Cleaning instructions? Clean the table with a mild detergent and a soft cloth.
*300-5582-00*
300-5582-00
SAFETY CHECK
Plug in the table and home the legs. To home the legs, move the table to its lowest position, release the DOWN button,
then press and hold the DOWN button for 5 seconds. The table will bump a few times, then rest.
Raise the table to its highest position. Watch all the cords and cables as the table moves to verify that cords aren't
wrapped around anything and that nothing interferes with the movement of the table.
Every time you add equipment onto the table, route cords into the cable tray. Carefully move the table through its entire
range of motion to be sure that your power and data cables are long enough. Check the area around your table for
obstructions below, beside, and above the table to be sure there are no collisions.
Verify that the load is distributed evenly across the table.
MOVING THE TABLE
Keep your equipment safe: remove equipment from the table before you move it.
Before moving the table, lower the table all the way down and raise the keyboard surface all the way up.
To move the table, lift the front keyboard surface enough to get the front feet off the ground, and roll it into place.
Lift (don't roll) the table over thresholds, transitions, or bumps.