Troubleshooting
The following table provides corrective action for possible trouble situations. If further
assistance is required, please contact a Crestron customer service representative.
Set Up Daylighting
Daylighting, also known as daylight harvesting, continuously uses sunlight information
from the photocell to control the electric articial lighting level. Daylighting ensures
adequate environment lighting while saving as much energy possible. Set points, known
as the “day” and “night” points, are used to determine when the load should be turned
on.
NOTE: Pay careful attention when commissioning open-loop daylighting. Accidentally
pressing the wrong buttons on the GLPPA-REMOTE-PROG may clear set points and
follow the wrong slope or curve. (e.g., pressing DAY when setting up the NIGHT level.)
For proper operation of daylighting, commission during the day while the outdoor
conditions are constant. Avoid commissioning when clouds are rapidly exposing and
then hiding the sun.
Set Up the Open-Loop Daylighting Levels
In open-loop daylighting, each channel is assigned a day and night set point and allows
each channel to turn on independently.
To commission open-loop daylighting, follow the procedure outlined below.
1. Establish the day set point.
a. Enter the room during a time when there is enough natural light and no articial
light is required.
b. Turn load 1 off.
b. Press and hold the LOAD 1 DAY button on the GLPPA-REMOTE-PROG for 2
seconds to start recording the levels for load 1. The GLPP beeps to indicate that
the recording process has started. The lights turn on and then off. At this point,
the GLPP calculates and saves the night set point. If daylighting was set up
successfully, the GLPP emits one long beep. If there is an error, the GLPP emits
three short beeps.
c. Repeat for all connected loads.
2. Establish the night set point (optional).
NOTE: When the day set point is established, the night set point is
automatically calculated and saved. However, a custom night set point can be
saved.
a. Return to the location at night, when the natural light is starting to decrease and
when the articial lights should be turned on.
b. Turn load 1 on.
NOTE: For the night set point, the sensor must detect less light than the
established day set point. If it detects more light, setting the night set point will
fail.
c. Press and hold the LOAD 1 NIGHT button on the GLPPA-REMOTE-PROG for 2
seconds to set the night level. The GLPP beeps to indicate that the recording
process has started. The lights turn off and then on. The GLPP emits one long
beep to conrm that the night set point is saved.
d. Repeat for all connected loads.
Clear Daylighting
To remove daylighting for a particular channel, using the GLPPA-REMOTE-PROG, press
and hold the Load 1, Load 2, or Load 3 DAY button until a short beep sounds. A long
beep signifies process completion. Within 5 seconds, press and hold LOAD 1, LOAD 2,
or LOAD 3 NITE button for the same channel until a short beep sounds. Daylighting has
now been cleared for this channel.
Set Up the Occupancy Sensor
To set up the occupancy sensor and the desired recalled scene upon entry or exit of the
room, follow the procedure below. The GLPP beeps once the scene selection is saved.
1. Press and hold the desired ENTRY button on the GLPPA-REMOTE-PROG.
• ENTRY NONE: The loads are not turned on upon entering the room.
• ENTRY SCENE 1: Scene 1 is recalled upon entering the room.
• ENTRY SCENE 6: Scene 6 is recalled upon entering the room.
• ENTRY SCENE 7: Scene 7 is recalled upon entering the room.
2. Press and hold the desired EXIT button on the GLPPA-REMOTE-PROG.
• EXIT OFF: The loads are turned off upon exiting the room.
• EXIT SCENE 8: Scene 8 is recalled upon exiting the room.
This product is Listed to applicable UL Standards and requirements by Underwriters Laboratories Inc.
Federal Communications Commission (FCC) Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following
conditions:(1) This device may not cause harmful interference and (2) this device must accept any
interference received, including interference that may cause undesired operation.
CAUTION: Changes or modications not expressly approved by the manufacturer responsible for
compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Crestron Electronics, Inc. Installation Guide - DOC. 7209C
15 Volvo Drive Rockleigh, NJ 07647 (2036185)
Tel: 888.CRESTRON 06.16
Fax: 201.767.7576 Specications subject to
www.crestron.com change without notice.
Industry Canada (IC) Compliance Statement
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) this device may not cause interference and (2) this device must accept any
interference, including interference that may cause undesired operation of the device.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and
maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio
interference to other users, the antenna type and its gain should be so chosen that the equivalent
isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
This radio transmitter, IC: 5683C-CWD7191, has been approved by Industry Canada to operate with the
antenna types listed below with the maximum permissible gain and required antenna impedance for each
antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum
gain indicated for that type, are strictly prohibited for use with this device.
Antenna Type: Dipole, Maximum permissible antenna gain: 2.5 dBi, Impedance: 50 Ohms
Industrie Canada (IC) Déclaration de conformité
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de
licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de
brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.
Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut fonctionner avec
une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie Canada.
Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres utilisateurs, il faut
choisir le type d'antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne
dépasse pas l'intensité nécessaire à l'établissement d'une communication satisfaisante.
Le présent émetteur radio , IC: 5683C-CWD7191, a été approuvé par Industrie Canada pour fonctionner
avec les types d'antenne énumérés ci-dessous et ayant un gain admissible maximal et l'impédance requise
pour chaque type d'antenne. Les types d'antenne non inclus dans cette liste, ou dont le gain est supérieur
au gain maximal indiqué, sont strictement interdits pour l'exploitation de l'émetteur.
Type d'antenne: Dipole, Gain admissible maximal: 2.5 dBi, Impédance: 50 Ohms
To satisfy RF exposure requirements, this device and its antenna must operate with a separation distance
of at least 20 centimeters from all persons and must not be collocated or operating in conjunction with any
other antenna or transmitter.
The product warranty can be found at www.crestron.com/warranty.
The specic patents that cover Crestron products are listed at patents.crestron.com.
Certain Crestron products contain open source software. For specic information, please visit
www.crestron.com/opensource.
Crestron, the Crestron logo, Crestron Green Light, Crestron Toolbox, inNET EX, and the inNET EX logo
are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or
other countries. UL and the UL logo are either trademarks or registered trademarks of Underwriters
Laboratories, Inc. in the United States and/or other countries. Other trademarks, registered trademarks,
and trade names may be used in this document to refer to either the entities claiming the marks and names
or their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is
not responsible for errors in typography or photography.
This document was written by the Technical Publications department at Crestron.
©2016 Crestron Electronics, Inc.
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
The device does
not function.
The switch is not
receiving line power.
Verify that the switch is properly
connected to the HOT and NEU
power lines and that the circuit
breaker is closed.
The switch powers
up, but the load
does not turn on.
The lamps are burned
out.
Check the lamp.
There is an open
circuit.
Check the wiring.
A short circuit exists
on the switch output
and the protection
circuit has activated.
Check the wiring.