Oracle Sun Fire X4470M2 Product Notes

Sun Server X2-4 (formerly Sun Fire X4470

M2) Product Notes

Part No: E20790-28

September 2018

Sun Server X2-4 (formerly Sun Fire X4470 M2) Product Notes

Part No: E20790-28

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Référence: E20790-28

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Contents

Using This Documentation ................................................................................. 9

1 Sun Server X2-4 Product Notes .................................................................... 11

Important Operating Notes .............................................................................. 11

Server Security, Software Releases, and Critical Patch Updates ...................... 12

▼ IMPORTANT - Install Latest OS Updates, Patches, and Firmware ............. 13

Changes to TLSv1.1 Configuration Property as of ILOM 4.0.3.x .................... 14

Oracle ILOM File Transfer Using URI Fails if Target Password Contains

Certain Special Characters (25917655) ...................................................... 14

Diagnosing SAS Data Path Failures on Servers Using MegaRAID Disk

Controllers ........................................................................................... 15

Deprecation Notice for Oracle ILOM IPMI 2.0 Management Service .............. 16

Resolving Warning Messages for Custom CA and Self-Signed SSL

Certificates ........................................................................................... 17

Oracle ILOM License Information ............................................................ 18

Oracle ILOM Enhancement Allows Enabling IPv4 only, IPv6 only, or Dual

Stack ................................................................................................... 18

Downloading an OS or Software Applications ............................................ 19

Physical Media Requests Are No Longer Supported .................................... 20

Sun Server X2-4 Name Change ............................................................... 20

Supported Operating Systems .......................................................................... 20

Oracle Unbreakable Enterprise Kernel for Linux ................................................. 22

Supported Firmware and Software .................................................................... 23

Supported Firmware in Software Releases ................................................. 23

Firmware Updates ................................................................................. 24

Supported Diagnostics ............................................................................ 25

Supported Software ............................................................................... 25

Supported Memory Configurations ................................................................... 25

Supported PCIe Cards .................................................................................... 26

5

Contents

Quantity and Slot Restrictions ................................................................. 26

Minimum Firmware Revisions for PCIe Cards ............................................ 27

Sun Flash Accelerator F20 PCIe Card Requirements .................................... 28

Card Placement and Cooling ................................................................... 28

ESM Replacement Interval ...................................................................... 29

Internal Sun Storage 6Gb SAS PCIe RAID HBA Requirements ..................... 30

Sun Storage 10GbE FCoE PCIe Low Profile Dual Port CNA and OS

Support ................................................................................................ 30

Oracle x86 Products Accessibility .................................................................... 30

Hardware Accessibility ........................................................................... 30

Oracle ILOM Accessibility ..................................................................... 31

Oracle Hardware Management Pack Accessibility ....................................... 32

BIOS Accessibility ................................................................................ 33

Documentation Accessibility ................................................................... 33

Resolved Issues ............................................................................................. 34

Known Open Issues ....................................................................................... 38

Hardware Known Issue .......................................................................... 38

BIOS Known Issues ............................................................................... 39

Oracle Solaris Known Issues ................................................................... 40

Oracle Linux, SUSE Linux Enterprise Server (SLES), and Red Hat Enterprise

Linux (RHEL) Known Issues .................................................................. 41

Oracle VM Known Issue ........................................................................ 46

Windows Known Issues .......................................................................... 46

Oracle Integrated Lights Out Manager (ILOM) Known Issues ........................ 48

Oracle Hardware Installation Assistant Known Issues .................................. 49

Documentation Known Issues .......................................................................... 51

Broken Links in Sun Server X2-4 Documentation Library ............................. 51

Oracle ILOM Documentation .................................................................. 53

Antistatic Wrist Straps Are Not Included With All CRUs and FRUs ................ 53

2 Getting Server Firmware and Software ......................................................... 55

Firmware and Software Updates ...................................................................... 55

Options for Accessing Firmware and Software Updates ........................................ 56

Software Releases .......................................................................................... 56

Getting Updates From Oracle Hardware Installation Assistant or My Oracle

Support ........................................................................................................ 57

▼ Download Firmware and Software Using My Oracle Support ................... 57

6 Sun Server X2-4 (formerly Sun Fire X4470 M2) Product Notes • September 2018

Contents

Installing Updates Using Other Methods ........................................................... 58

Oracle Support .............................................................................................. 59

7

8 Sun Server X2-4 (formerly Sun Fire X4470 M2) Product Notes • September 2018

Using This Documentation

■

Overview –Provides important operating information and resolved and known issues for

Oracle's Sun Server X2-4.

■

Audience – Technicians, system administrators, and authorized service providers.

■

Required knowledge – Advanced experience troubleshooting and replacing hardware.

Product Documentation Library

Documentation and resources for this product and related products are available at http://

docs.oracle.com/cd/E20781_01/index.html.

Feedback

Provide feedback about this documentation at https://www.oracle.com/goto/docfeedback.

Using This Documentation 9

10 Sun Server X2-4 (formerly Sun Fire X4470 M2) Product Notes • September 2018

1

♦ ♦ ♦ C H A P T E R 1

Sun Server X2-4 Product Notes

This document lists resolved and known issues related to the Sun Server X2-4 from Oracle.

Each issue is associated with a Bug ID number that is provided as a reference for Oracle

Service personnel. When necessary, Service personnel can refer to the Bug ID number to obtain

further information.

These product notes include the following information.

■

“Important Operating Notes” on page 11

■

“Supported Operating Systems” on page 20

■

“Supported Firmware and Software” on page 23

■

“Supported Memory Configurations” on page 25

■

“Supported PCIe Cards” on page 26

■

“Oracle x86 Products Accessibility” on page 30

■

“Resolved Issues” on page 34

■

“Known Open Issues” on page 38

■

“Documentation Known Issues” on page 51

■

Chapter 2, “Getting Server Firmware and Software”

Important Operating Notes

This section provides important information related to the operation of the server.

■

“Server Security, Software Releases, and Critical Patch Updates” on page 12

■

“IMPORTANT - Install Latest OS Updates, Patches, and Firmware” on page 13

■

“Changes to TLSv1.1 Configuration Property as of ILOM 4.0.3.x” on page 14

■

“Oracle ILOM File Transfer Using URI Fails if Target Password Contains Certain Special

Characters (25917655)” on page 14

■

“Diagnosing SAS Data Path Failures on Servers Using MegaRAID Disk

Controllers” on page 15

Chapter 1 • Sun Server X2-4 Product Notes 11

Important Operating Notes

■

“Deprecation Notice for Oracle ILOM IPMI 2.0 Management Service” on page 16

■

“Resolving Warning Messages for Custom CA and Self-Signed SSL

Certificates” on page 17

■

“Oracle ILOM License Information” on page 18

■

“Oracle ILOM Enhancement Allows Enabling IPv4 only, IPv6 only, or Dual

Stack” on page 18

■

“Downloading an OS or Software Applications” on page 19

■

“Physical Media Requests Are No Longer Supported” on page 20

■

“Sun Server X2-4 Name Change” on page 20

Server Security, Software Releases, and Critical

Patch Updates

To ensure continued security of your system, Oracle strongly recommends that you apply the

latest Software Releases. Server Software Releases include Oracle ILOM, BIOS, and other

firmware updates, often referred to as “patches.” Oracle publishes these patches regularly on

the My Oracle Support site. Applying these patches helps ensure optimal system performance,

security, and stability. You can identify the latest Software Release for your system at: http://

www.oracle.com/technetwork/systems/patches/firmware/release-history-jsp-138416.

html

To download a Software Release, go to My Oracle Support at: https://support.oracle.com

Oracle notifies customers about security vulnerability fixes for all its products four times

a year through the Critical Patch Update (CPU) program. Customers should review the

CPU advisories to ensure that the latest software release updates are applied to their Oracle

products. Note that updates for Engineered Systems are specifically published for a specific

Engineered Systems product (that is, you need not look at specific updates for individual

software components included in your Engineered System). For more information about the

Oracle CPU program, go to: http://www.oracle.com/technetwork/topics/security/

alerts-086861.html

Oracle also recommends that you update to the latest operating system release when it becomes

available. Although a minimum operating system release is supported, updating to the latest

OS release ensures that you have the most up-to-date software and security patches. To confirm

that you have the latest OS release, refer to the Oracle Hardware Compatibility Lists. See

“Supported Operating Systems” on page 20.

For details about the current system software update, see: “IMPORTANT - Install Latest OS

Updates, Patches, and Firmware” on page 13

12 Sun Server X2-4 (formerly Sun Fire X4470 M2) Product Notes • September 2018

IMPORTANT - Install Latest OS Updates, Patches, and Firmware

IMPORTANT - Install Latest OS Updates, Patches,

and Firmware

Some product features are enabled only when the latest versions of operating systems, patches,

and firmware are installed. To retain optimal performance, security, and stability, you must

install the latest available operating systems, patches, and firmware.

System Software Release 2.2.0 is associated with system firmware version 4.0.4.20. Newer

versions have either a higher number or have a letter added to the number. For example, a future

Software Release might be associated with system firmware 4.0.4.20.a.

To verify that the server firmware version is a minimum of 4.0.4.20 or higher:

1.

Use Oracle ILOM to check your system firmware version.

■ From the web interface, click System Information > Summary, then view the

System Firmware Version in the General Information table.

■ From the CLI, type: show /System/Firmware or version.

For more details, refer to information about viewing system information and inventory

in the Oracle ILOM Administrators Guide for Configuration and Maintenance, which is

available at https://www.oracle.com/goto/ilom/docs.

2.

Ensure that the server firmware version is at the minimum required version,

shown above, or a subsequent release, if available.

3.

If the required firmware (or newer) is not installed:

a.

Download the firmware from My Oracle Support at: https://support.oracle.

com

For more information, see: “Supported Firmware and Software” on page 23

b.

Install the downloaded firmware.

Refer to the information about performing firmware updates in the Oracle ILOM

Administrators Guide for Configuration and Maintenance, which is available at https:

//www.oracle.com/goto/ilom/docs. Ensure that you perform the preparatory steps

described in that document before updating the firmware.

Chapter 1 • Sun Server X2-4 Product Notes 13

IMPORTANT - Install Latest OS Updates, Patches, and Firmware

Note - Occasionally after installing the firmware, the Oracle ILOM web interface cannot

display the power state correctly on the power control page. To correct this problem, clear your

browser cache before logging in to the Oracle ILOM web interface.

Changes to TLSv1.1 Configuration Property as of

ILOM 4.0.3.x

Important Operating Note

Present Behavior: The Oracle ILOM TLSv1.1 configuration property is Enabled by default.

Future Behavior: The following changes will occur to the TLSv1.1 configuration property

sometime after the Oracle ILOM 4.0.3 firmware release:

■

First Change: The TLSv1.1 configuration property will default to Disabled in the next minor

release of Oracle ILOM.

■

Second Change: The TLSv1.1 configuration property will no longer be supported and will

be removed from all Oracle ILOM user interfaces in the next major release of Oracle ILOM.

For future updates regarding TLSv1.1 support in Oracle ILOM, refer to latest release

information in the Oracle ILOM Feature Updates and Release Notes for Firmware 4.0.x

at https://docs.oracle.com/cd/E81115_01/index.html.

Oracle ILOM File Transfer Using URI Fails if Target

Password Contains Certain Special Characters

(25917655)

This problem is fixed in System Software Release 1.10.0.

When using Oracle ILOM to transfer files using a Uniform Resource Identifier (URI), the

transfer fails if the target host's password contains any of the following special characters:

# ; ?

Examples of these transfers include using host storage redirection, and backing up and restoring

BIOS and SP configurations.

14 Sun Server X2-4 (formerly Sun Fire X4470 M2) Product Notes • September 2018

IMPORTANT - Install Latest OS Updates, Patches, and Firmware

Workaround

Use a target host password that does not include any of the indicated special characters.

Diagnosing SAS Data Path Failures on Servers

Using MegaRAID Disk Controllers

Important Operating Note

On Oracle x86 servers using MegaRAID disk controllers, Serial Attached SCSI (SAS) data

path errors can occur. To triage and isolate a data path problem on the SAS disk controller, disk

backplane (DBP), SAS cable, SAS expander, or hard disk drive (HDD), gather and review the

events in the disk controller event log. Classify and analyze all failure events reported by the

disk controller based on the server SAS topology.

To classify a MegaRAID disk controller event, gather and parse the MegaRAID disk controller

event logs either by running the StorCLI command.

For example, manually gather and parse the controller event log by using the StorCLI

command. At the root prompt, type:

root# ./storcli64/c0 show events file=event.log

Controller=0

Status=Success

Note - Use the existing name of the event log as the name for the disk controller event log. This

produces a MegaRAID controller event log with the given file name event.log.

To show drive and slot errors separately, at the root prompt, type:

root# /opt/MegaRAID/storcli/storcli64 /c0 /eall /sall show errorcounters

Controller=0

Status=Success

Description=Show Drive/Cable Error Counters Succeeded.

Error Counters:

Drive Error Counter for Drive Error Error Counter for Slot

/c0/e8/s0 0 0

/c0/e8/s1 0 0

Chapter 1 • Sun Server X2-4 Product Notes 15

IMPORTANT - Install Latest OS Updates, Patches, and Firmware

Drive Error Counter for Drive Error Error Counter for Slot

/c0/e8/s2 0 0

/c0/e8/s3 0 0

/c0/e8/s4 0 0

/c0/e8/s5 0 0

/c0/e8/s12 0 0

/c0/e8/s13 0 0

These error counters reflect drive or slot errors separately.

The following SCSI sense key errors found in the event log in SAS data path failures indicate a

SAS data path fault:

B/4B/05 :SERIOUS: DATA OFFSET ERROR

B/4B/03 :SERIOUS: ACK/NAK TIMEOUT

B/47/01 :SERIOUS: DATA PHASE CRC ERROR DETECTED

B/4B/00 :SERIOUS: DATA PHASE ERROR

A communication fault between the disk and the host bus adapter causes these errors. The

presence of these errors, even on a single disk, means there is a data path issue. The RAID

controller, SAS cables, SAS expander, or disk backplane might be causing the interruption to

the communication in the path between the RAID controller and the disks.

Oracle Service personnel can find more information about the diagnosis and triage of hard

disk and SAS data path failures on x86 servers at the My Oracle Support web site: https:

//support.oracle.com. Refer to the Knowledge Article Doc ID 2161195.1. If there are

multiple, simultaneous disk problems on an Exadata server, Oracle Service personnel can refer

to Knowledge Article Doc ID 1370640.1.

Deprecation Notice for Oracle ILOM IPMI 2.0

Management Service

Present Behavior: IPMI 2.0 Management Sessions - Enabled (default setting).

Future Behavior: The following IPMI Management Service changes will occur in a future

Oracle ILOM firmware release after firmware version 4.0.2.

First IPMI Service Support Change: The default configuration property for IPMI 2.0

Sessions will change from Enabled to Disabled. Clients relying on Oracle ILOM IPMI 2.0

session support by default will no longer be able to communicate with Oracle ILOM.

16 Sun Server X2-4 (formerly Sun Fire X4470 M2) Product Notes • September 2018

IMPORTANT - Install Latest OS Updates, Patches, and Firmware

To enable IPMI communication with Oracle ILOM, perform one of the following:

■

Use the Oracle IPMI TLS service and interface. For more information, refer to IPMI TLS

Service and Interface in the Oracle ILOM Protocol Management Reference SNMP and

IPMI Firmware Release 4.0.x.

- or -

■

Manually enable the configuration property for IPMI 2.0 Session. For details, refer to

IPMI Service Configuration Properties in the Oracle ILOM Administrator’s Guide for

Configuration and Maintenance Firmware Release 4.0.x.

Second IPMI Service Support Change: Removal of IPMI 2.0 client support.

IPMI 2.0 clients will no longer be able to communicate with Oracle ILOM. Clients

relying on IPMI communication will need to use the IPMI TLS service and interface. For

more information, refer to IPMI TLS Service and Interface in the Oracle ILOM Protocol

Management Reference SNMP and IPMI Firmware Release 4.0.x.

For future updates about IPMI Management Service support in Oracle ILOM, refer to the latest

firmware release information published in the Oracle ILOM Feature Updates and Release

Notes Firmware Release 4.0.x.

Resolving Warning Messages for Custom CA and

Self-Signed SSL Certificates

The following information applies to the users of the Oracle ILOM Remote System Console

and the Oracle ILOM Remote System Console Plus.

A warning message occurs when the Java client is not properly configured to validate the

Secure Sockets Layer (SSL) certificate that is currently being using by Oracle ILOM. This

validation behavior applies to Oracle ILOM firmware version 3.2.8 or later for systems using

the default self-signed SSL certificate and to Oracle ILOM firmware version 3.2.10 and later for

systems using a Custom Certification Authority (CA) SSL certificate.

To resolve the SSL warning message, refer to the applicable sections noted below in the Oracle

ILOM Administrator’s Guide for Configuration and Maintenance Firmware Release 4.0.x,

which is available at: https://www.oracle.com/goto/ilom/docs

■

Warning Messages for Self-Signed SSL Certificate

■

Resolving Warning Messages for Custom Certification Authority (CA) SSL Certificate

Chapter 1 • Sun Server X2-4 Product Notes 17

IMPORTANT - Install Latest OS Updates, Patches, and Firmware

Oracle ILOM License Information

For Oracle ILOM 4.0.x license information, refer to the Licensing Information User Manual

Oracle ILOM Firmware Release 4.0.x at: http://docs.oracle.com/cd/E81115_01/index.

html

The Sun Server X2-4 with Oracle ILOM 4.0.x uses the Debian software that is also used in

Oracle ILOM 3.2.x. For license information, refer to the Licensing Information User Manual

Oracle ILOM Firmware Release 3.2.x at: https://docs.oracle.com/cd/E37444_01/index.

html

Oracle ILOM Enhancement Allows Enabling IPv4

only, IPv6 only, or Dual Stack

Newer versions of Oracle ILOM support the ability to configure an IPv4 network connection

or a dual-stack (IPv4 and IPv6) network connection. Oracle ILOM's enhanced network

connectivity properties support the ability to configure a static IPv6 gateway address and any of

the following type of network connections: IPv4 only, IPv6 only, or dual-stack (IPv4 and IPv6

enabled).

The following web and command-line interface (CLI) instructions provide details for viewing

and modifying the network settings that are assinged to the SP.

To modify the SP network settings from the Oracle ILOM web interface, do the following:

1. Log in to Oracle ILOM as an Administrator.

2. Click ILOM Administration > Connectivity > Network.

3. Modify the settings on the Network Settings page as required.

For further details about how to configure the properties on the Network Settings page,

click the More Details link.

4. Click Save to save your network property changes in Oracle ILOM.

Note - All user sessions on the SP are terminated upon modifying and saving IP network

property changes. To log back in to Oracle ILOM, use the newly assigned service processor

IP address.

To modify the SP network settings from the Oracle ILOM CLI, do the following:

1. Log in to Oracle ILOM as an Administrator.

18 Sun Server X2-4 (formerly Sun Fire X4470 M2) Product Notes • September 2018

IMPORTANT - Install Latest OS Updates, Patches, and Firmware

2. To view the assigned IPv4 and IPv6 network settings on the SP, perform the following:

For IPv4, type: show /SP/network

For IPv6, type: show /SP/network/ipv6

3. To view the descriptions about each IPv4 and IPv6 network property, perform the

following:

For IPv4, type: help /SP/network

For IPv6, type: help /SP/network/ipv6

4.

To modify the IPv4 and IPv6 network properties on the SP, issue the set command.

IPv4 Example:

set /SP/network state=enabled|ipv4-only|ipv6-only|disabled pendingipdiscovery=static|

dhcp pendingipaddress=value pendingipgateway=value pendingipnetmask=value

IPv6 Example:

set /SP/network/ipv6 state=enabled|disabled

pending_static_ipaddress=value/subnet_mask_value pending_static_ipgatewayaddress=value

Note - A dual-stack network connection is enabled when both the IPv4 and IPv6 State

properties are set to enabled. By default, Oracle ILOM arrives out-of-the-box with network

settings enabled for a dual stack (IPv4 and IPv6) network connection. If the IPv4 State

property is enabled (/SP/network state=enabled) and the IPv6 State property is disabled

(/SP/network/ipv6 state=disabled), Oracle ILOM will support an IPv4-only network

connection.

5. To commit the pending network changes (IPv4 or IPv6) in Oracle ILOM, type:

set /SP/network commitpending=true

Note - All user sessions on the SP are terminated upon modifying and saving IP network

property changes. To log back in to Oracle ILOM, use the newly assigned service processor

IP address.

Downloading an OS or Software Applications

You can download an operating system (OS) or software applications for all licensed Oracle

products from Oracle Software Delivery Cloud (formerly called Oracle eDelivery). Software

is available in zip and ISO formats, which you can unzip or burn to DVDs, respectively.

All of the download links on the Oracle Technology Network (OTN) point to the Software

Delivery Cloud, making this site the authoritative source for all Oracle operating systems and

Chapter 1 • Sun Server X2-4 Product Notes 19

Supported Operating Systems

software applications downloads. To access Oracle Software Delivery Cloud, go to: https://

edelivery.oracle.com

Physical Media Requests Are No Longer

Supported

Previously you could submit a physical media request (PMR) to receive the latest software

release packages. However, Oracle no longer provides physical media for firmware and

software updates or for software applications or operating systems. The instructions for

submitting a PMR in the your server documentation are no longer applicable.

■

For firmware and software updates, go to: https://support.oracle.com

■

For application and OS downloads, go to: https://edelivery.oracle.com

Sun Server X2-4 Name Change

The server was formerly named Sun Fire X4470 M2. The Sun Server X2-4 name identifies the

following:

■

X identifies an x86 product.

■

The first number, 2, identifies the generation of the server.

■

The second number, 4, identifies the number of processors.

Supported Operating Systems

The latest supported version of Oracle Solaris for your server is Oracle Solaris 11.3.

For other operating systems, the following list provides links to Hardware Compatibility Lists

(HCLs). To find the latest supported operating system versions, go to the corresponding HCL.

■

Oracle Linux – http://linux.oracle.com/pls/apex/f?p=117:1:3991604960223967

■

Oracle VM – http://linux.oracle.com/pls/apex/f?p=117:1:3991604960223967

■

Windows – https://www.windowsservercatalog.com/

■

VMware ESXi – http://www.vmware.com/resources/compatibility/search.php

■

Red Hat Enterprise Linux – https://access.redhat.com/certifications

■

SUSE Linux Enterprise Server – https://www.suse.com/yessearch/Search.jsp

20 Sun Server X2-4 (formerly Sun Fire X4470 M2) Product Notes • September 2018

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